File a Complaint against Puma Ajio
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Puma Ajio?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Puma Ajio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Puma Ajio - Package not delivered Open
ajio website is saying package delivered on ** april. but i did not recieved any parcel. I checked on around ** April . and talked to customer care they said to wait for two working days . parcel is not delivered anywhere around woth neighbours...
May 07, 2026 by Simran Mehra
I bought shoes from the AJIO app of the PUMA brand with Ajio Inv. No. FKAR************ dated **.**.****, but after the first time I was wearing them, they were torn from the upper side from the laces portion. I immediately complained to Ajio cu...
Sep 13, 2023 by Sonia Khinder
Puma Ajio - REFUND NOT INITIATED Open
I RETURNED MY SHOE ON *jan**** today is **jan**** still they have not refunded me...
Jan 25, 2023 by SANKESH NAHTA
Puma Ajio - Exchange not initiating Open
I was saving since a long time for my dream shoes and luckily somehow it's prices dropped so I Immediately bought them from Ajio app. But they delivered me size * even after ordering size *. Clearly I am not able to wear them. So I initiated ...
Dec 17, 2022 by Soumya Jugran
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