OYO Rooms
- Amount not refund even after cancellation Open
Kumar Jyoti filed this complaint against OYO Rooms on Jun 07, 2019
First, I had booked Oyo hotel Oyo **** Lord Krishna Dx inn from * June **** to * June ****. Upon arrival at the hotel, the hotel denied accommodation citing lower tariff by Oyo. I had not paid for the same.
Then I tried to book another hotel at the moment, but for that, I had to pay *** rupees. I booked hotel Odeon Continental. Upon arrival at the hotel, I found that the room at the hotel was completely opposite to the advertised. There was no a.c., ventilation, untidy and dirty bedding etc. I couldn't live in the room. So, I cancelled it and raised the ticket of the same for a refund from their app.
But, their customer service called me and was very unprofessional and told me that you won't get a refund and your reason cited is not enough. I am so stunned by their blunt cheat and feeling mentally harassed.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
OYO Rooms
Resolved
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ZebPay
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
Rahul Parmar
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