Jiomart
- Amount debited but order declined Closed
Himadri Hemnarayan Jha filed this complaint against Jiomart on Aug 16, 2020
I had placed an order on **th August around **:** am .
I have made the Payment using SBI debit card which was successful and i have received the confirmation of debit from bank.
I have not recieved any confirmation about the order from their side !
When I checked the order status inside the app , it showed Payment confirmation is pending and i have to wait for **min. After waiting for ** min when I opened the app I saw that my order has been declined.
How can this happen when the transaction was successful ?
Either the amount should be refunded immediately or my order must be accepted
I have called many times to customer care and also wrote email but there is absolutely no response from their side.
I am feeling cheated that I may have lost my hard earned money !
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Jiomart
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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