List of top companies in 2018 - Voxya Consumer Forum Online

Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospitals being established.

So far there are a total number of 4,419 hospitals in India with more than 400,000 beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray, CT & MRI scans are the most commonly used technologies by the doctors today.

Since everything has its own disadvantages along with the advantages, medical development and its related services too have shown a negative impact in recent years. It is observed that ample amounts of medical complaints are being filed by the consumers regarding the medical services that they have taken, just because of medical negligence by doctors or care takers.

There have been many consumer complaints registered against hospitals and medical professionals regarding medical negligence, improper diagnosis, unfair billing for medical services and many more. These complaints have increased drastically over the past years in Bangalore, Mumbai, Pune, New Delhi, Chennai and almost all the cities in India.

Over the past few years, medical negligence has become a quite common term. Medical negligence or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient.

Medical negligence can be seen in various cases like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient.

In this article, we have covered the common medical complaints, hospital complaints and complaints against doctors that are faced by patients and how you can resolve them.

But before discussing medical complaints in detail, let's know more about some of the most famous hospitals in India.

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="medical complaints in India" /></center>

Famous Hospitals in India


1. AIIMS, All India Institute of Medical Sciences, Delhi

AIIMS has some of the best doctors and all sorts of facilities required in medical research. Not only that, AIIMS is also the foremost as well as prestigious training institute for medical science. Students from all over India come here to study. Even patients from all over India come here for advanced treatment for critical illnesses. The main reason for it is that people who belong to below poverty line can afford the medical expenses here. This is a government hospital which has been also appreciated internationally. India Today Group announced AIIMS as the best hospital in India in 2014.

2. Indraprastha Apollo Hospital, New Delhi

Apollo Hospital is considered as the pioneer of the healthcare services provided all over Asia. Indraprastha Apollo hospital has maintained its excellence in education, research and healthcare to serve humanity better. The main aim of this organization is to provide medical services to its patients that are of international standard. Apollo Hospital is also known for its technological superiority. It is specialized in Cancer treatment, Orthopaedics, Neuro sciences, Organ transplantation, and Cardiac sciences.

3. Christian Medical College, Vellore
Christian Medical College has the foremost position in the field of medical science. The use of latest technologies, providing affordable treatment costs and distinctive features of CMC sanitary measures makes it unique. CMC specializes in advanced therapeutic services, Neuro sciences, Gastroenterology and Haematology. CMC is known for its world-class services related to healthcare which is under the reach of the poor section of the society. It has 2600 beds along with 11 Intensive Care Units (ICUs). There are more than 1500 doctors and more than 9000 medical staff to provide the best service to each patient. CMC has also achieved recognition throughout the world as the medical and research centre.

4. Tata Memorial Hospital, Mumbai
Tata Memorial Hospital is popular for its well-known cancer treatment. It is situated in Mumbai and is specialized in acute lymphoblastic leukaemia treatment. Tata Memorial Hospital is also called Cancer Research Centre (CRC). Other specialized services provided by the Tata Memorial hospital are blood tests, Operation theatre, Hemato Oncology, ICU and P.E.T scanner. It is associated with the Advanced Centre for Treatment, Research and Education in Cancer or ACTREC. It has been recognized nationally for its world-class treatment, well-equipped infrastructure and latest technologies.

5. Fortis Hospital, Kolkata
Fortis Hospital is situated in Kolkata. It has one of the best advanced medical facilities and possesses world-class infrastructure. It provides 24 hours emergency service to the critical patients. Fortis hospital is specialized in cardiology, nephrology and urology. The Intensive Care Unit (ICU) in the hospital has a Coronary Care Unit, and Medical Intensive Care Unit. The hospital is well-furnished with more than 70 beds. The excellent infrastructure and well-trained doctors and medical staff have made it one of the best hospitals in the country.

6. Lilavati Hospital, Mumbai
Lilavati Hospital is a famous multi specialty hospital in India. The quality of healthcare services has attracted many patients from around the world. The aim of the hospital is to provide its patients more than just treatment and healthcare but also the touch of humanity. It was set up in 1997 and is managed by Lilavati Kirtilal Mehta Medical Trust. It has more than 300 beds and 12 operation theaters in it.

Types of Medical Complaints


We at Voxya generally receive around hundreds of medical complaints every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. Some of the most common and frequent medical complaints by patients in cities like Mumbai, Bengaluru, New Delhi, Pune and Kolkata are given below:

Medical Negligence

Medical negligence is the act of performing responsibilities by doctor, surgeon, dentist, nurse and any other medical professional in such a way that it deviates from the accepted standard of medical or healthcare. For an example, if a doctor provides sub-standard treatment in respect to the accepted medical standard, then it would be assumed that the doctor has failed to perform his or her duty and it can be declared as negligence.

There are times when medical negligence becomes medical malpractice when the below standard treatment of the doctor causes any injury to the patient and the condition of the patient becomes worse. Sometimes due to negligence by doctors, unexpected complications arise which requires additional health treatment in order to cure the patient.

Improper Diagnosis

Improper diagnosis is one of the most common medical complaints as reported by patients in India. It is said that an improper diagnosis is done when a competent doctor has conducted "differential diagnosis" which could be questioned and opined by the experts in this field.

Firstly a doctor lists the possible medical issues that the patient can have. Then tests are conducted on the patient and finally a possible definitive medical diagnosis would be determined by the doctor. After taking up the diagnosis, if the doctor fails to achieve the expected degree of care, then the patient must prove it. Doctors may fail to achieve the medical standard of care in many ways. For an instance, the doctor might fail to recognize and realize the urgency of one or more possible medical problems and hence delay in the diagnosis & treatment is caused. A nurse could fail to provide appropriate diagnostic medication while altering the patient’s response to the medication and misleading the doctor to assume the wrong conclusion. In such cases, the consumer has the right to file a complaint against the medical professionals as per Consumer Protection Act.

Medicine Delivery issues

Medicine delivery refers to the distribution of medicine through medical professionals, representatives and other kinds of distributors. The most common issue or grievance regarding medicine delivery is that it is not delivered on time.

There are cases when the required medicines are not available at the stores or in the medical institutions. Even there are people who take advantage of this urgency and sell the medicine at a higher rate. Also in today's digital world, patients are buying medicines online but many times they are unable to get these medicines delivered to them on time which causes inconvenience and medical complications. Now-a-days a lot of medicine delivery complaints are filed by consumers who are opting to buy medicines online due to COVID pandemic.

Wrong Treatment

Wrong treatment is another frequent medical complaint, similar to medical negligence by doctor. When an individual opts for services in any medical room, clinic or hospital, the initial step after admission is the diagnosis required. It is critical yet important to diagnose the symptoms correctly and eventually provide proper medical treatment to the patients.

But if the patient is not treated accordingly due to any negligence in the diagnosis, the doctor or the hospital would be liable for any further damages caused as a result of wrong treatment.

There are even cases where wrong treatment has been done intentionally by the doctor or hospital in order to force the patient to take more and more treatments and tests. Also, the medical negligence can result in pursuing the wrong treatment by the medical professionals.

In any of the above circumstances, the medical entities are liable and the patients can register a complaint against any of these issues faced. If the claims of the complaint are found to be justified then further action could be taken with the help of consumer court or consumer forum.

Unjustified Bills

Often it is observed that medical bills do not show the exact reason for which the money was charged. There can be cases where itemized bills show charges that come from nowhere. Some cases are where medical bills show services which were not even provided to the patient or the service is included in the bill but was not informed and was not supposed to be given by the hospital or doctor.

For instance, one patient received a bill for leg surgery that included charges for blood tests of the newborn.

The tricky part applied in these bills is the technical language that most of the people are unaware of. This is why there remains the tendency to overlook the charges which are included falsely. Many times, people do not realize and they just pay for it.

For any of the issues mentioned above, a patient can register a complaint against the hospital or doctor.

How to resolve medical complaints?


To protect the consumer rights in respect to the rights of the patients, Consumer Protection Act (CPA) was formulated in 1986 and the medical profession was brought under the purview of the act in 1995. All the patients who are making payments for any health services were recognized under the definition of “Consumer” in this Act as a step towards consumer protection.

If you have a complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have a complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board.

In situations where hospitals or medical professionals have ignored and rejected the claims of the consumers, they can exercise their consumer rights and take their case to consumer forums. Consumers can register a complaint in the nearest police station and the State Medical Council.

Moreover, if the main aim of the patient is to seek compensation, then a patient should file a consumer complaint as this way the case can be finished at the earliest possible date.

In order to validate the complaint the consumer needs to collect all the medical records they have received. According to the Medical Council of India, the patient is supposed to get all medical records within 72 hours from the time and date of the appointment.

1. File a complaint with Police & State Medical Council:

A complaint must be filed against any kind of medical negligence with the local police and the State Medical Council. The police are supposed to send it to the State Medical Council first. The Council then checks if the complaint is justified or not and a case is transferred to different consumer courts according to the nature of the case.

If the council finds out that the patient's condition is serious then the doctor’s license is suspended for a particular period and according to proof and witnesses, judgment is given.

If the consumer is not satisfied with the judgment given by the council then it can appeal to the Medical Council of India. If still the consumer is not happy with the judgment then they can appeal for their disputes to the National Consumer Dispute Redressal Commission.

2. Send Legal Notice:
A patient can send legal notice to Doctors or Hospitals in case they are unable to resolve his complaint via Medical Council. Taking legal action is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to a doctor / hospital?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by a lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to the Doctor / Hospital by registered post.
Step 5: Keep the slip or delivery report for evidence.

3. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated. The consumer courts help the patients to get the eligible compensation for the damage caused to them. Please note that consumer courts can not punish the doctor or medical practitioner who is guilty, it can only provide the compensation.

If a doctor or a hospital is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against them in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate consumer court for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you feel uncomfortable doing all this yourself, then you should use the services provided by Voxya to <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">take legal action against the doctor or hospital</a>. We can send Legal Notice and prepare a Case for filing in consumer court.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Non replacement and cessation of services from seller (Trivitron Healthcare Private Limited) ^Open

We purchased a c-arm fluroscopy machine from Trivitron in **** and faced detector related issues and poor image quality issues within *-* months of purchase. Since October ****, the service personel have visited more than ** times with no per...

Oct 15, 2024 by Gayathri

Mis behavior of Medicover staff on pregnant women (Medicover Woman Child Hospital) ^Open

My pregnant wife and I visited the hospital emergency on a possible miscarriage situation, this was an emergency and needed * injections to control the bleeding and sustain the pregnancy, the situation in the emergency was horrible, people were...

Oct 09, 2024 by Sharath Karthikeya

Insurance claim was rejected and wrongful policy cancellation (Hdfc Ergo General Insurance Company Ltd) ^Open

My Father (policy holder) was admitted in Shri Shankar Nursing Home, Bangalore for Dengue fever for * Days from *th Aug **** to *th Aug **** after the blood investigation reports suggested Dengue positive and doctor suggested for admission imme...

Oct 03, 2024 by Waseem Baig A

Cheating by Apollo hospital (Apollo Hospital Delhi) ^Open

The Apollo hospital gave me an estimate of * days package which I paid. It had * items and under item * charges for surgeon , asstt surgeon , anasthesist and operation theater charges. But the time of discharge they change all these charges hi...

Sep 23, 2024 by Mukhtar Ahmad

Healthifyme is not cancelling my subscription (Healthifyme ) ^Open

I have took healthifyme subscription. I was severely fell ill with their plan and rushed to hospital. Later my therapist also said that diet is giving me ED and I should stop diet now. Point to note is, diet plan is not catered to my needs, I l...

Sep 14, 2024 by Anjali D

Doctor didn t respond neither the money was refunded (Lybrate) ^Open

I have paid Rs.***/- to Lybrate app for consultation with Dr. Snigdhodip Saha online on **-**-**. But the doctor has not responded yet (till **.**pm, *-*-**). I have contacted Lybrate through online chatting, but they didn't respond. Relevant S...

Sep 07, 2024 by Subhajit Sarkar

Wrong diagnosis and treatment (Fortis Hospital Bannerghatta Road) ^Open

My daughter had fever for * days and then it resolved but she continued to be weak and had body pains all over her body. After about a week, when she was still weak, I took her Fortis Hospital to consult our regular pediatrician. After evalua...

Sep 06, 2024 by Abdul Hafeez

Package not delivered (Pharmeasy) ^Open

I ordered insulin for my father around *:**pm and was supposed to receive the same before **pm. But when I checked the status online it's showing that they delivered my medicine but I'm yet to receive the same...

Aug 30, 2024 by NUMAAN MAHMOOD

Insurance Claim Fully not settled (Oriental insurance company Limited) ^Open

I had been working with Axis Bank for the period **-**-**** to **-**-**** and my mother has been covered under bank's Group Mediclaim Policy till **th September,**** even though I was relieved from the services of the bank. My mother had underg...

Aug 26, 2024 by SOMAKUMAR S

Fradualent Rehab Center Killed my Grandmother (Suvitas Holistic Healthcare Private Limited) ^Open

I am writing with utmost concern and disappointment regarding the tragic passing of my grandmother, Ms. Vedavathi Gondi, due to the horrible negligence in the care provided by Suvitas/HCAH/TCC. The lack of proper medical attention, including th...

Aug 25, 2024 by Nagender Reddy

Health Insurance Reimbursement not done (Star Health Allied Insurance Company) ^Open

I am writing to file a formal complaint regarding the mishandling of my mother's health insurance claim and the subsequent lack of response from Star Health Insurance. Background My mother was hospitalized for treatment of a neuro infection a...

Aug 21, 2024 by Akshay Rathnavas

Kolors Health Care Kolors weight loss treatment amount refund (Kolors Health Care) ^Open

Hi My wife had enrolled in colors for weight loss treatment. after ** session she dont lose any weight, insted she started gaining. i have proof of payment made to the colors. Please help me to confron these scammers....

Aug 15, 2024 by Mansur

Non fullfiment of required information to customer (CERAGEM Training Experience Centre Outer Circle Road ) ^Open

The Company provides spine related solutions by using a massage machine master v* worth *.** lakhs. Promote sales by giving lectures but never tell to consult a doctor before using the machine.User Manual also provided in the sealed packet then...

Aug 06, 2024 by mohammad iqbal

VLCC Poor Service Denial of EMI Refund Despite Unused Sessions (Vlcc Health Care Limited) ^Open

In January ****, I sought acne treatment at VLCC Madhuram Branch in Mumbai. However, my experience quickly soured due to various issues. Firstly, crucial treatment details were only provided verbally, lacking proper documentation. This included...

Jul 28, 2024 by KSS Mythili

SUBSCRIPTION NO LONGER WORKING WITH KENKO (KENKO HEALTHCARE) ^Open

I have taken Kenko Care plan for ** months which includes OPD ( doctor consultation and SOHO products). I am trying to place SOHO orders since last ** days but I am not able to do the same. I am getting error. I have escalated the same to griev...

Jul 24, 2024 by Hitesh Kumar Gupta

Incorrect reports from pharmeasy (Pharmeasy Diagonistics) ^Open

Pharmeasy has reported incorrect creatinine reports multiple times due to which we have done multiple surgeries and different kinds of procedures which have costed us a fortune....

Jul 18, 2024 by Varun Goradia

Medicines Missing Dated July 2022 Time 4 (Apollo Pharmacy) ^Open

Following medicines missing from the order as the payment has already done mentioned against each medicine i.e.: *. Otrivin Oxy Fast Relief: INR ***.** *. Pantop ** MG: INR ***.** *. Silosure-D Cap **: INR **** ...

Jul 17, 2024 by Anjali Banga

They have done huge fraud with me and have cheated me by taking my money and not giving service for (Vlcc Health Care Limited) ^Open

They have done huge fraud with me and have cheated me by taking my money and not giving service for it....

Jul 13, 2024 by Manmeet kaur

Refund not initiated (Apollo Pharmacy) ^Open

I had ordered a medicine to be delivered in two days on July *. The ETA was July *, then it got delayed to July *, now they keep delaying the order and not refunding the amount...

Jul 12, 2024 by Shyam Sundar D

Merchant isn t helping in resolving issue (Avataar skincare technologies ) ^Open

Avataar’s sales rep lied to me and made sign up for their laser session saying you can take a loan of **k, take one trial session and if you don’t like it you can cancel it anytime. After taking first session of **th July, I contacted them ...

Jul 11, 2024 by Neha Mishra

Refund not done (Medlife online pharmacy india) ^Closed

I had ordered medicines Hair bless ** tabs (*strips) on **th jan ****, i had received medicines on **th jan ****, i noticed damage in two strips with tablets broken after opening the pack. Immediately within **min i had sent mail to customer ...

Feb 07, 2021 by Ramakrishna Raju Nunna

Refund of Order no (Medlife) ^Closed

I had ordered the following products on **th October **** under order no. OR****ODC-***A. *. Calcitas D* Capsules *. Control D Blood Glucose Test Strips *** The same were returned on **th October and the refund has been received for the fi...

Nov 23, 2020 by Jerome Picardo

Delay in service (Powermax Fitness India Private Limited) ^Closed

I purchased Powermax threadmill from Amazon. Received damaged producr so i filed service request in powermax portal. After making many calls and mails they sent damaged piece and technician to my location to replace. but after inspecting the pr...

Oct 28, 2020 by Jalagam Abhilash

Non refund of amount (Homeocare International Private Limited) ^Closed

I had paid amount of ***** at homecare international,kakinada,east Godavari, Andhra pradesh on **.**.** on name of K.bhavana with ID AN**. I had cancelled it on jan** ****. From then I had followed up them as due covid-** it has been closed, ...

Oct 19, 2020 by k girees balakrishna

BILLING FRAUD BY MAX HOSPITAL SHALIMAR BAGH (Max Hospital) ^Closed

MY FATHER MR. MADAN LAL JAIN {IPID ******}, MAX ID {SHBG ********** } WAS ADMITTED IN MAX HOSPITALS SHALIMAR BAGH ON ** AUGUST **** FOR TREATMENT OF COVID AS HE WAS FOUND POSITIVE ON ** AUGUST **** .ON ** AUGUST **** SINCE HIS BREATHLESSNES ARI...

Oct 05, 2020 by AKHIL JAIN

Excess supplied medicines not take return and duplicate medicine supplied not refunded amount (Medlife) ^Closed

I ordered * Medicines through order no. OR****IQB-***A and OR****IQB-***A.*. GLYCOMET SR ***MG *. JALRA M **/***MG . *. ZEFCORT-* *. MFSONE CREAM **GM They supplied me under order no. ***A GLYCOMETSR (BEARING BATHC NO.********)The bill of order...

Oct 01, 2020 by JAYANT KUMAR

Refund needed (LaBelle Slimming Skin and Hair Clinic) ^Closed

Hi this Ridhima I have singed up for weight loss treatment with labelle at Secunderabad branch. When I went there I was conviced they said initial payment ***** and other thing would be through emi . I thought the loan process take time . So ...

Sep 24, 2020 by Ridhima yeruva

Money fraud ( Model Yoga ) ^Closed

I saw the AD on my face book page on *th September **** and got the specific item ( YOGA TAB*pro-x**y ) given above compliant above I paid Rs-****/- and was disappointed as I expected it to come in *-* days. so please take action ...

Sep 22, 2020 by c.p. Ranjith kumar

Return pickedup but refund not received (Medlife) ^Closed

the application showing payment given in cash but i didn't received any amount from pickup man or company ...

Sep 22, 2020 by yash

Item missing (Medlife) ^Closed

My order is Incomplete, one item is missing - Benadon **mg - * strips. M:no - ********** ORDER. NUMBER :OR****QHB-***A - Order got delivered on **th - I opened the package on **th Night - I see Benadon **mg is missing - Called up yo...

Sep 21, 2020 by Joshva

Package not delivered (Patanjali Ayurved Limited) ^Closed

My online package not delivered . It's pending from last two months.Company is not resolving even after multiple chasers as well as call. I have raised it with consumer helpline number more then a month ago but no impact. ...

Sep 15, 2020 by Amit Rukhaiyar

Package not delivered (Gamma Industries JRC Tower Tagore Nagar Dashmesh Nagar Jalandhar Punjab) ^Closed

I had paid for various fitness equipments through online payment to the company on **.**.****, **.**.**** & **.**.**** ( Total * orders). Till this date I have no information about the status of my orders, I wrote numerous emails and also made ...

Aug 28, 2020 by RAMESH BABU K G

Extra unused medicines not taken back by Hospital Pharmacy (Holy Family Hospital) ^Closed

I was admitted in Holy Family hospital, St.Andrews Road, Bandra West, Mumbai-****** on **/**/** for Covid positive and was discharged on **/**/**. During my stay at the hospital the medical staff ordered medicines and injections directly to hos...

Aug 26, 2020 by Krishna Surendra Agrawal

Services not given after taking payment for it (Makeover parlour) ^Closed

I have bought * service cards from the MAKEOVER PARLOUR .ti has been now closed and owner was not picking pu my phone. And now she even blocked my number ....

Aug 25, 2020 by Mrs Sarita Ahuja

Package not delivered and now not able to contact (Lioncrown) ^Closed

I found an ad in Instagram regarding Designer Masks, the company is Lioncrown India, a Delhi based company. WhatsApp contact number is **********. Initially they tried to deliver the items and told it could not be delivered. Now they are untrac...

Aug 24, 2020 by Juvin

No Delivery and no refund (Myprotein India) ^Closed

I ordered Impact whey protein isolate from Myprotein on July **th, ****. order no- *********, worth Rs ****. This order was not delivered to me. On the tracking website by Delhivery, I could see that my order was listed as "Not Picked by the sh...

Aug 24, 2020 by Abhigyan Agarwala

Charging extra money (Naturals Beauty Salon India Private Limited) ^Closed

Today iam going this for my wife face clean up that normal charges is *** in menu card After the cleanup they charge ** % tax + hygiene charge *** rs (total *** ruppees for just cleanup ) Not giving any gloves ,mask ,using only disposable ...

Aug 22, 2020 by Arun

Reports not prepared (Sri Mata Vaishno Devi Narayana Multispeciality Hospital) ^Closed

Dear Sir We done one operation on ** aug **** and same day we also do MRI for Brain as per doctor(Dr. Raj paul) advice in Naryana Katra jammu & and kashmir. I follow up since one week ago today doctor called me ask your report still not gene...

Aug 22, 2020 by Atul

Received damaged product (Kaya Skin Clinic) ^Closed

I had order Kaya Skin Clinic Advanced Skin Care Kit and recieved the damaged product. The packaging was broken and the contents of the bottles had leaked inside the box itself. Half of the contents had spilled out, there's no point in keeping i...

Aug 22, 2020 by Pooja Mishra

Wrong tablets delivered (Pharmeasy) ^Closed

I ordered * strips of istamet **/***mg in pharmeasy mobile app , they delivered * strip of **)***mg and another one having the stickers of **/***mg but actually the tablets are the composition of **/****mg. They wrongly stickered over a ****mg ...

Aug 21, 2020 by Bruno Robert

Resolved

"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."

Ajay Masih
Complaint filed against: Cleartrip

Resolved

"We won the case! Flipkart has refunded my subscription cost. Thanks for your help."

Ankit Kumar
Complaint filed against: Flipkart

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

"Voxya is like an angle! I was unable to explain my case to lawyers, but I explained it easily at Voxya and got my dream career. Thanks kahena bhi kam hoga, kyuki meri life ban gayi hai."

Khushbu
Complaint filed against: Maharaja Sayajirao University

Resolved

"Voxya helped me to make my case strong and get refund from the company. Thanks Voxya."

Vyshak Suresh
Complaint filed against: Vikinterio Furniture

Resolved

"I'm very impressed with the entire experience and very thankful that I got my money back. I have already recommended Voxya to my friends. Thank you once again for everything."

Shikha Agarwal
Complaint filed against: Trendize

Resolved

"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "

Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "

Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

Chandan K S
Complaint filed against: Yamaha Motor

Resolved

"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."

Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

Resolved

"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."

Mahesh K
Complaint filed against: OYO

Resolved

"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

Resolved

"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

Resolved

"I am very satisfied with Voxya Team. They helped me resolve this issue quickly."

Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

Resolved

"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "

Madhu Chandra
Complaint filed against: Cleartrip

Resolved

"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."

Mayur Pande
Complaint filed against: Yatra.com

Resolved

"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."

Prashanth Rao
Complaint filed against: NoBroker

Resolved

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

File a Complaint