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Zomoto (6/23)

23 Total Complaints
6 Total Resolved
26.09% Consumer Satisfaction

If you are searching for Zomoto Review on internet then you have reached the right place. You can read the full Zomoto Reviews here. Get answer to questions like if Zomoto is real or fake? Zomoto is legit or scam? if Zomoto is safe? All Zomoto reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Zomoto so that it help others to make wise decisions. The Consumer satisfaction score of Zomoto is 26.09% because out of 23 consumer complaints, only 6 are resolved.

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Complaints

Zomoto - Open

...

Nov 01, 2025 by Vinay Jawalkar

Zomoto - The food was stale and not hot at all Closed

I ordered kaju panner biryani from the mehfil but I got from local cloud kitchen name of mehfil. On the name of famous restaurant they are doing the fraud and cheating things....

Mar 02, 2025 by Kamishetty Pravallika

Zomoto - Incorrect wrong items order Open

I wanted to bring to your attention an issue I encountered with a recent Zomato delivery. The order ID is **********, and I had ordered Grilled Chicken [Half], Al Faham Chicken Biryani, and Kuboos. However, I received only Kuboos and * packets ...

Oct 24, 2023 by Johnson Nazareth

Zomoto - 732 Open

sir m raider hu meri id m FE******* sir maine ek oder customer ko dene gya per galti se pick up ho gya our customers k no show nhi hue oder *** ka tha zomoto company ne meri help kiye bina meri limit m se *** rs cut kr liye our I'd bolck karne ...

Aug 09, 2023 by Yashwant soni

Zomoto - Not given change Closed

I have book a order of meals amount was *** rs and time was **:** pm . I have given him ***rs cash he said he don't have change he said me sir I will transfer tomorrow mrng but till now he is not responding I have called almost ***times and wh...

Jun 26, 2023 by Aditya

Zomoto - Totally uncooked food Open

I ordered * rolls from ‘ASHU HOT DOG BURGER’ on **april **** at **:**pm but the food reached me at **:**am. The food was totally uncooked, unhygienic, and staled. I didn’t take a bite and threw in dustbin after unbox the package and op...

Apr 28, 2023 by Akash singh

Zomoto - Amount yet to returned Open

I got call from driver with vulgar words i didn't received the order...

Mar 15, 2023 by Tarun

Zomoto - Non delivery of product of paid order Closed

I ordered a cake for my father birthday in evening today ,it was a pre-paid order.But the delivery boy has done something with that cake perhaps eaten. Amount deducted from my bank account.But the cake was not delivered even after consulting w...

Dec 22, 2022 by Priyanka Goyel

Zomoto - Playing with emotions and time Open

I have ordered * burgers from kfc at **:**pm on **/**/**** from zomoto.The estimated delivery time was ** min. The order was picked by the delivery guy in ** minutes and now the best part. he got another order(which could be avoided) which was ...

Dec 01, 2022 by Kovvada krishna chaitanya

Zomoto - Money charged but no delivery Open

Order number ********** was canceled with out call or msg in zomoto app.money deducted from the account . Zomoto is frequently doing such kind of cancelations after money paid.pls take action on zomoto to avoid such kind of fraud activities. Zo...

Nov 18, 2022 by Tanmayi

Zomoto - Items not delivered Open

I have placed order on **.**.****, ordered two item one item not received in that. immediately raised complaint with customer support simply said restaurant not responding. next day also i am connected with Zomato customer support they reply sa...

Aug 24, 2022 by SATHIK BASHA RAHIM

Zomoto - Zomoto food order supplied but bill amount deducted twice due to two attempts made to pay because th Closed

Zomoto food order received and paid bill amount by Google pay to the zomoto person's mobile number.Due to two attempts made to pay this bill amount as first attempt not responded.The bill amount deducted twice.please refund the amount....

Dec 07, 2020 by Kalyana Chakravarthi

Zomoto - They are just taking money only Open

They never give a proper food the show...

Jan 05, 2020 by Hitesh Jain

Zomoto - Agreed refund not given by zomoto Open

On **.**.** I was trying to find good deals in zomoto app, I was unaware order was taken suddenly and payment was deducted from the patym liked with out any consent. Immediately I tried to cancel but the site was not user-friendly to cancel,...

Dec 01, 2019 by Sara

Zomoto - Food were not delivered on time Open

I ordered the food @*** rs and expected time to reach in ** min.. delivery boy called me that he has two ordered first he delivered first order then mine for that he goes to another side of city. In the mean time my order becaomes cold. Not abl...

Oct 18, 2019 by Varun jain

Zomoto - Food parcel not delivered cancelled and no refund Open

This is regarding my Zomato App Order ID: ********** Date: ** Sep, **** from KFC, Elements Mall, Thanisandra, Nagawara, Bengaluru, Karnataka, India. I am charged with a cancellation charges of INR. ****/- because ur food delivery rider tri...

Oct 03, 2019 by Gopu Nair

Zomoto - Food is undelivered and money is not refunded Closed

i ordered a cake that is not delivered and zomoto is denying to give my money back i placed for sector ** noida and rider was standing on sec tor *** and saying i m at your location ...

Sep 27, 2019 by Rishav Tandon

Zomoto - Refund money Closed

I ordered food on zomoto last night due to gps error app picked up wrong delivery address..I begged zomoto deliver my food for that i was ready to pay extra money..But they clearly denied..I want money back.please refund my money...

Sep 08, 2019 by Ravi Kumawat

Zomoto - Zomoto: I did not get invoice copy of my bill to get reimbursed in my organisation Open

I have been fallow up with zomoto customer service for last ** days every day. Support team were saying you would get the invoice copy within ** hours. But still I did not get any invoice yet. I need to submit my bills to my organisation within...

Aug 18, 2019 by Sureshkumar Rongali

Zomoto - Order Not Delivered Open

Zomato Excutive not reach Address and cancle order without confirmation.. I need Food required Urgently But zomato not serious I already Paid all Amoumt ...

Aug 13, 2019 by Subodh Chaudhary

Zomoto - Refrigerated ichilled idly and meals delivered Open

I have ordered idly, meals from zomoto for restaurant Brahmins thatte idli. The food was so chill and as taken from refrigerator. When I check with customers care via chat, they apologize instead of replacement or refund. ...

Jul 29, 2019 by Vijaykumar

Zomoto - Refund related Open

I have a order on zomoto of ***.* and order does not deliver.i have payment online but zomoto not credit in refund in my account. My order no **********...

Jul 28, 2019 by Shravan singh

Zomoto - Wrong package received.. ridiculous response from zomoto Open

Hi, our order number on zomoto is ********** we have ordered mutton biryani jumbo pack, we have paid the amount by SBI net banking. we received Chicken biryani regular pack. we realized it, raised the complaint in zomoto support center. th...

Jun 12, 2019 by Srinivas pittala

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