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Zomato
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zomato?
If you are not satisfied with Zomato, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zomato and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zomato
But before filing a complaint, you should
a. Contact the customer support of Zomato first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Zomato - One of the item is missed while delivering my order thru Zomato Closed
I have order food thru zomato on July **.i have ordered * items but only * items got delivered. When I checked with zomato team they are saying we are unable to take further action in this case. Am not getting clear explanation from zomato. Wha...
Jul 18, 2025 by Selvi
Zomato - Order cancelled automatically and 100 fee taken from customer Open
I had placed an order which was cancelled by your side but it is showing that I cancelled the order and you have taken ***% cancellation fees from me as it was a prepaid order this is not done I wanted the order that is the reason I had paid my...
Jul 12, 2025 by Kunal thakkar
Zomato - I m joined and paid to zomato in one time payment but my bgv failed Closed
I joined as zomato delivery patner after registration and One time payment as *** it takes next steps into bgv and that It fails after * hours my *** has been paid to zomato...
Jul 12, 2025 by Rajasekhar
Zomato - Wrong items delivered Open
Order ID ********** I placed an order of Pongal and Mysore bajji from Babai Tiffins for my sick roommate and instead recieved a ghee Kharam idli and Uggani bajji. I did not know that the order was delivered at my doorstep and hence what I re...
Jul 04, 2025 by gagana illur
ZOMATO Guiddness Device not supported on my phone Zomato App not working in my phone ...
Jul 03, 2025 by Eshwar Dasari
Zomato - Food not delivered Open
I ordered food using "order on train" facility provided by zomato. My food wasn't delivered. Placed the order nearly * hours prior to reaching the delivery station agra. I got the refund but I have nothing to eat now. I have to take medicines f...
Jul 01, 2025 by Mayank Sharma
Zomato - Food delivered burnt and inhabitant Closed
Severe food burnt of chicken tandoori which is just chicken leg pieces... And it's fraudulent calling it chicken tandoori... Check images. And whole order smells raw, sour smell, burnt , oily etc...whole order was burnt, sour and rotten food se...
Jun 29, 2025 by Ronnie
Zomato - Zomato refund scammed Open
Maine Dada boudi sy Zomato ke through * June **** ko biryani order Kiya tha but phir maine cancelled kr diya tha or Maine Zomato * dabba se * dabba Biryani order Kiya kyunki Maine galti se * dabba order kar diya tha per Mujhe * dabba karna th...
Jun 21, 2025 by Shabnam Ara
Zomato - Sever spillage issue Closed
I’m extremely disappointed with my recent Zomato order. The food was delivered in a completely spilled and unhygienic condition — the packaging was poorly sealed, and everything inside the delivery bag was drenched in oil and gravy. Not onl...
Jun 16, 2025 by Ritika Rakshit
Zomato - Zomato ZOMATO WALLET REFUND Open
Zomato - ZOMATO WALLET REFUND Issue I had added Rs.***** on dated last month by mistake and asked them to refund Rs.***** but they are denying. Please help. It is a huge sum of money. Please help...
Jun 04, 2025 by Chinju Balachandran
Zomato - Refund amount was not returned Closed
I have ordered something in zomato but for some issues I got refunded But In my account refund amount was not credited. When I check with the bank they said refund is not completed. Please ask to zomato support. But zomato support they pro...
Jun 01, 2025 by Sasikumar E M
Zomato - Zomato Delivered Wrong Items and Not even giving refund Closed
I ordered * Golden Spoon Vanilla, * Mango and * Choco Brownie Fudge from Zomato but they delivered * Tuti Fruti, * Golden Spoon Mithai Magic and * Choco Brownie Fudge. Instead of Vanilla and Mango they sent Mithai Magic and Tuti Fruti, I hav...
May 25, 2025 by Ullash Khare
Zomato - Strand of hair in food Open
Order ID ********** I am writing to express my disappointment with a recent order I placed through your platform. Unfortunately, I found a strand of hair in the food, which is absolutely unacceptable and raises serious concerns about hygiene ...
May 23, 2025 by Priyanshu Agarwal
Zomato - Refund money Closed
I was booking a movie ticket for my family through district app by zomato on **th may ****, while making payment through google pay the money got debited from my accoubt and also show successful and received by the merchant in google pay but th...
May 20, 2025 by Faisal imran ahmed shaikh
Zomato - Money deducted twice Closed
Money has been debited twice for the same order. Attaching proof. Only ordered once. You can check. Order no: ********** My account is +** **********...
May 08, 2025 by Pratyush Singh
Zomato - Refund Closed
April *th food order delivery partner accept order and pickup coming my hostel security not allowed in this campus so cancell this order then refund not received....
Apr 13, 2025 by V Arthika
Zomato - Delayed for 2 hours at mid night till 3 30 AM Open
I ordered food on Zomato and it showed **min delivery and will be delivered by *AM , then later on they delayed till *:** AM...
Apr 13, 2025 by Hari krishna kandakatla
Zomato - Order cancelled within a minutes and not got the refund amount Closed
I haven’t got the refund from zomato it all got deducted ...
Mar 27, 2025 by Shruti jaiswal
Zomato - Hairs in pizza delivered company denied refund or even no action taken Open
Worst quality of hygiene. Pizza delivered had onion top peels, just as if cooked in hurry. Hair strands found in pizza slices. I immediately clicked photos & within ** minutes of delivery, logged complaint to zomato over email. Also called rest...
Mar 24, 2025 by Pankaj Tejwani
Zomato - Not received the correct order Closed
I ordered chocolate truffle brownies and i received something else in retun...
Mar 23, 2025 by Kirti bothra
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Questions about Zomato
Ask questions about Zomato and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Zomato?
Zomato has no call center you can only reach them by Support using app or Email them at care@zomato.ccom
What is Zomato office address?
Zomato Media Private Limited
Ground Floor, Tower C,
Vipul Tech Square, Sector 43,
Golf Course Road, Gurugram - 122009
Latest address:
Zomato Limited (formerly known as Zomato Private Limited and Zomato Media Private Limited)
Unit No-116, Tower-A,
Corenthum, Sector - 62,
Noida - 201309
What is Zomato customer care email?
info@zomato.com, care@zomato.com, help@zomato.com
Where to find Zomato discount coupons?
Who is the Owner / CEO of Zomato?
Deepinder Goyal - Founder & CEO - Zomato
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