Vastrova.com
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Complaints
Vastrova.com - Different and low quality product received and wallet money refund due. Closed
I ordered one dress from vastrova.com .They had not delivered as per instruction.The courier got returned to them.I ask them to cancel the order.They did and credited my money to vastrova.com wallet. I ask them to refund me but they didn't.Aft...
Sep 25, 2019 by Divya Rani
Vastrova.com - The refund did not come into the wallet Open
I buy a product from Vastrova online site in Rs. ****. The product came defective. I return it by courier because they are not given any return policy. Then after so many days, they gave me a refund at the wallet. I again purchase a suit Rs ***...
Jul 23, 2019 by POOJA
Vastrova.com - I requested return. No one came to collect. Money not refunded. Open
I ordered item on this site. I got item which is different from the description shown. I returned that item. But still no action. Taken against it. I want my money back. I mailed them also. Order date *.*.**** Order no: VT************ Rece...
Jul 10, 2019 by Chitti
Vastrova.com - I requested return but no action taken Open
I ordered item on this site. I got item which is different from the description shown. I returned that item. But still no action. Taken against it. I want my money back. I mailed them also. Order date *.*.**** Order no: VT************ Receiv...
Jul 10, 2019 by Chitti
Vastrova.com - Money not refunded Open
I ordered a dress at vastrova.com on **/*/**. The amount is prepaid. Later I cancelled the order but my money not refunded. ...
May 29, 2019 by Sam
Vastrova.com - I want to cancel my order and want to refund my money Open
I ordered a dress and I paid for it. This company is not even responding or accepting the calls or replying to the emails. I'm just totally disappointed with this company. Please cancel my order and refund my money. My order details are given i...
May 20, 2019 by Abinaya
Vastrova.com - Refund not received Open
I have placed an order for dress in vastrova.com. I received the wrong item which doesn't even worth *** Rs/- but I paid **** Rs/-. I contacted vastrova.com customer care after several follow up emails. Finally, I was told to return the produc...
May 18, 2019 by Sirisha Inukollu
Vastrova.com - Damaged dress received Open
I brought a dress from Vastrova.com but damaged dress delivered. I wrote a complaint to refund the amount. They replied once after that they didn't respond. It has been month still no reply from them. Worst customer care and the damaged dress h...
May 11, 2019 by Gunasekaran
Vastrova.com - Received low quality dress Closed
I have ordered a dress worth **** and when I received the dress it’s not even worth of ***. It’s such a low-quality when I ask them they are not responding properly when I will get my refund....
May 09, 2019 by Jayashree
Vastrova.com - Third class product received Open
I have ordered a dress from Vastrova on **/**/****. The product which was shown in the picture was completely different from the received product. The quality was cheap and third class. While asking for return and refund Aastrova replied they o...
May 05, 2019 by Saman Parveen
Vastrova.com - Very poor product was delivered Closed
Since the quality of the delivered product was very poor I want to return it back. I could not find any contact detail of the website. However, I initiated the return from the website but did not get any response. Also, the price mentioned in t...
May 02, 2019 by Gaurav Gupta
Vastrova.com - Fraud done by the website Open
I am attracted when I saw the product picture on the online site. But shocked when I actually received it. It is so cheap that no one would imagine. Only the colour of the product is the same as shown. The quality and material of the product ar...
May 01, 2019 by Pravalika
Vastrova.com - Inferior quality products delivered Closed
The product was of inferior quality. The dress shown on their website is different from what is sent. I asked for return and exchange but they said it is not possible. ...
Apr 22, 2019 by Sudha rani c
Vastrova.com - Poor quality of products delivered Open
I have ordered some dresses from vastrova.com site and they look good on the website but the products delivered are very poor quality. I have asked them for a return of the money. They asked to send the pics of the products and some other detai...
Apr 21, 2019 by Latha naladala
Vastrova.com - Wrong and worst product received Open
I have ordered Kurtis online. The product which I ordered and received is different and that is also in very worst quality. I have spent **** Rs. Now they are saying they will accept return /replacement only if the product is damaged. The produ...
Apr 18, 2019 by Keerthi
Vastrova.com - Very poor quality product delivered Open
On Feb *rd I placed an order for a dress from Vastrova.com which I found through Facebook. Dress cost was ₹ ****. It was delivered after ** days. The product that I received was not the same one I saw on their website except the colour. They ...
Apr 16, 2019 by Deepthi L
Vastrova.com - Cheap product delivered Closed
Worst product received so far and very cheap quality and they are not even responding to mail. I need a refund to my bank account. Fraud people fraud website. I am very dissatisfied....
Apr 13, 2019 by Niharika
Vastrova.com - Wrong product and cheap quality Closed
They delivered the wrong product and very cheap quality. I am trying to reach several times but they are not responding over the mail and contact no is also not mentioned. I lost Rs. **** for this product and it's not worth it....
Apr 09, 2019 by Sweksha
Vastrova.com - Not satisfied with the fabric Open
I have ordered a salwar kameez from this website. The product is entirely different from the picture. Fabric quality was literally worst. Wanted it to be returned. But no response from their executives....
Apr 05, 2019 by Reethika
Vastrova.com - Refund not received Closed
I have ordered a dress from Vastrova and I received the order but the quality of the product is very poor. So I had requested the refund but I did not get any response. When I search the Internet about this brand I got to know that's its a frau...
Apr 04, 2019 by Deepa M S
Vastrova.com - Received damaged product Open
I received a damaged product. When I reported, they asked me to send it back to them and I had to bear the courier charges. Also, they said they will deduct *** Rs as COD charges. And they'll initiate the money to my vastrova wallet. It's been ...
Apr 03, 2019 by Vindya
Vastrova.com - Refund amount not given to my bank account Open
I have placed an order of lehenga choli worth of **** and the product which I received is not even worth half of the price I paid. Initially, they did not accept returns as the item was not defective and after a few emails, they accepted the re...
Apr 03, 2019 by Vasavi
Vastrova.com - Cheap quality product Open
I have ordered * dresses from vastrova and I have received very poor quality products which are not at all related to my selected design. Initially, they denied for the return of the product also, but with the long fight and continuous chain of...
Apr 02, 2019 by Sarada Sandhya V
Vastrova.com - Not accepting returns Open
We have ordered an item from Vastrova.com but they delivered something else and quality was not really great....
Apr 01, 2019 by Chandana reddy
Vastrova.com - Worst quality product received Closed
Cheap quality product received. No response from them even after so many emails....
Apr 01, 2019 by Varsha
Vastrova.com - Not refunding money Open
From this Vastrova people, I bought a dress of cost Rs.**** paid on cod. After delivery, I got to know the quality is worst. After many emails and discussion, they agreed for return and refund money back to my personal bank account and asked fo...
Mar 30, 2019 by Pasumarthi ashajyothi
Vastrova.com - Cheap quality product received Open
I ordered suit on **th of March **** for Rs.**** via order #VT************. The product was delivered on the **th of March ****. When I opened the package I was shocked to see that the product received was not even near to the product shown on...
Mar 23, 2019 by Dhivya
Vastrova.com - Quality issue and no response on returns Open
I ordered a dress material and it was so cheap quality. When I am asking them to return they are charging me *** rupees for no reason and also not returning the money. As I am sure all the products on their website are of similar quality. Extr...
Mar 21, 2019 by Ramya
Vastrova.com - Received worst quality product Closed
I have bought a product from vastrova.com for Rs.**** and received the worst quality. They are not replying to any of my queries....
Mar 20, 2019 by Aswathy S
Vastrova.com - Received cheap quality material Open
I have received the product which is not at all comparable with the thing they posted on their website. I asked them for the refund and they are not positively responding. My order number: VT************. I request you to please help me with th...
Mar 17, 2019 by Susmitha
Vastrova.com - Product quality is very cheap Closed
Product quality is cheap. There is no response from the company even after multiple emails to the person Rajeev. No proper customer support. Need the refund asap. ...
Mar 17, 2019 by Jyothi priya
Vastrova.com - Not accepting the return Open
I ordered a pink and yellow salwar of order number VT************ on March *th, **** from vastrova.com (GSTIN:**AAFCD****K*Z*). I got it delivered on March **th ****. I paid cash on delivery. But the product is not yet all looking good and qual...
Mar 14, 2019 by Pasumarthi ashajyothi
Vastrova.com - Damaged product delivered Open
I bought three suits from an online shopping portal called vastrova.com on * March ****. The product was delivered on ** March ****. The quality of * of the suit was really bad and it has substandard cloth quality, the suit stitches coming, it'...
Mar 14, 2019 by Surabhi Sharma
Vastrova.com - Delivering bad quality product Open
They have shown us a wrong product in their site and also said that "We always put our most sincere efforts in providing the best quality products to our customers. Yet if in any case if you still want to return the products due to unsatisfacti...
Mar 14, 2019 by Asha jyothi pasumarthi
Vastrova.com - Damage cloth delivered Closed
Order Number: VT************ . I ordered a kurti from this website, they delivered one which was really old odd and the stitching was really bad. Also, that looks like the real shit piece. When I asked for the refund they denied saying they won...
Mar 13, 2019 by Viji
Vastrova.com - Cheap product delivered Open
Ordered a salwar suit and received the cheapest one not even worth ***rs. Paid **** and totally regret in trusting such a fraud website....
Mar 12, 2019 by Surapureddy Divya Reddy
Vastrova.com - Cheap quality garment Open
My order no is VT************. I ordered one stitched dress from vastrova but its quality was too cheap not as per shown in picture also not as per my size. I want to return it but not getting any confirmation from them. I took this for ****/-...
Mar 11, 2019 by Sonali Kailash mundra
Vastrova.com - Cheap and very poor quality product Closed
Very poor quality product received. They don't take returns as well. They don't have the address. These guys are fraud....
Mar 11, 2019 by Heena Raghubhai Thacker
Vastrova.com - Cheap product delivered Open
I have ordered * dresses on vastorva.com recently. I have been delivered cheap product and the product is totally different from the images shown on their site. I have requested for return of the product by them on the same day but they decline...
Mar 10, 2019 by M.Naveen
Vastrova.com - Received very low quality product Closed
I have purchased two dress materials from vastrova.com and the product I received is of very bad quality. I have given money for two products ₹**** and ₹**** but the quality I received is of ₹*** combined. I mean that quality is worst. I ...
Mar 09, 2019 by Ankita Shah
Vastrova.com - Not refunding money Open
Ordered dress from this site and they delivered cheap quality material and they are not giving the money back after refund....
Mar 08, 2019 by Jyothi
Vastrova.com - Fake product delivered Open
Order number VT************ was ordered from Vastrova. The product delivered is totally different from the image on the website. Low-grade material and stitching are coming out. No contact number available, so I dropped an email but they refuse...
Mar 07, 2019 by AbhA Kumawat
Vastrova.com - Poor quality product provided Open
I have bought an Anarkali worth Rs.****/-. The pictures displayed on the website was very impressive when I called them and asked about the refund policy they said if the product does not fit and we have any quality problem they will refund the...
Mar 06, 2019 by Pooja Karmakar
Vastrova.com - Worst quality product Closed
I ordered two tops from vastrova. But the quality is worst then shown on a website. I want to return back. But they are not responding at all. My order no is VT************. My refund amount is ****. Please help me in return my amount....
Mar 06, 2019 by Jyothi rongali
Vastrova.com - Does not take return Open
I have ordered a dress from vastrova. They are shown on their website good quality product and they send me a cheap quality dress totally different from which they uploaded on their website. I have received the material is not worth for *** als...
Mar 05, 2019 by Sundari Thevar
Vastrova.com - Worst quality product received Closed
I ordered a dress worth of ****. They sent the message that thank you for placing an order with us. Your order# VT************. I have received the product as well the quality of the product is very cheap and not satisfied. This is the first ti...
Mar 05, 2019 by Chandana
Vastrova.com - Damaged product recieved Open
I have got the worst product after paying **** INR. I had ordered a stiched churidar set, the top is burnt and the bottom is not stitched. I want my money back. I don't know why are they cheating people like this. Please stop wasting our hard e...
Mar 05, 2019 by Pratibha l
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