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upgrad
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How to resolve upgrad complaints online
If you want to complain about a problem that relates to upgrad, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against upgrad?
If you are not satisfied with upgrad, file a complaint now:
1. Go to "File a Complaint" form
2. Choose upgrad and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from upgrad
But before filing a complaint, you should
a. Contact the customer support of upgrad first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with upgrad
Find the contact details of upgrad to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against upgrad to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in upgrad to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
I WAS MANIPULATED AND FRAUDENTLY MIND WASHED FOR CHOOSING WRONG COURSE IN UPGRAD . I am a banking Professional with * years of banking experience they mind washed and fraudulently manipulated me to choose Data science and AI course , they even ...
Aug 16, 2025 by Soumen Bhattacharya
upgrad - Money refund from Upgrads Closed
I enrolled with upgrads for a course and paid the ***** enrollment fees. Later I decided to not to go further with the course. And informed and asked them for refund. Since then no one is bothering to revert . I am still waiting for my refund....
Aug 11, 2025 by Ankit
upgrad - Upgrad is a scam False Marketing Fake Promises Unfair Trade Practices Open
I am filing this complaint against UpGrad Education Pvt. Ltd. for misleading advertising, financial exploitation, and failure to provide promised services for its Hybrid MSBA program with Golden Gate University (GGU), USA. Nature of the Comp...
Mar 03, 2025 by Ansar Basha Lavangiri
upgrad - Refund Closed
Hi, I am writing this on behalf of my sister who wanted to study with Upgrad she enrolled by taking a loan with fibe. Alter she realised she wanted to cancel her course she did that much before the start date . We contact Upgrad customer se...
Jan 27, 2025 by Angela dempta
In February, Aman Raj Kesari contacted me from upgrad for a Master's degree abroad. At that time I was interested in it. I thought of taking an education loan to handle my education expenses. But as we held meetings with the representative. It...
Jun 21, 2024 by Jayaditya Gaikwad
I enrolled to the Product manager course by Duke University on **nd Aug. I had a session with the counsellor who gave me a walkthrough of the program. I am from a non technical background so I had few concerns about the program and had thoughts...
Oct 31, 2023 by VISHNUPRIYA A V
upgrad - Scamming in the Name of Education Closed
Worst services I have ever seen. This people will reach out to you only for reference and as soon as you tell them about your concern this people can runway faster than you can think and you can also get blocked. This pathetic people are just s...
Sep 12, 2023 by Diksha Bangar
upgrad - Loan amount retrieval Open
On *th of August-**** I have taken a loan from ZestMoney (EMI) for INR ******.* on UpGrad. Before ** days I have enrolled with Upgrad (Rs.***** enrollment fee) to study online in IU University located in Germany. Due to financial crisis since I...
Jul 12, 2023 by Prasanna
upgrad - Neglecting cancellation request Open
I had enrolled for a higher study, however due to certain personal and financial issues, I'd to withdraw my request. Now it's been a month Upgrad has not processed it and has not sent any official email to cancel the loan amount for which I'...
Jul 07, 2023 by Ajit Kumar Rout
upgrad - Upgrad refund not received Open
I had applied for data science course and in upgrad paid the block amount but later I decided to not go with this course and asked for refund which they didnt pay me yet...
Jun 28, 2023 by Sana shaikh
upgrad - Upgrad is not providing services it promised Open
I got enrolled into Full stack development program from Upgrad, which promised a confirm placement with a descent package. But now it is neither providing any placement nor the package which they had promised. I have been passed all * rounds of...
Jun 25, 2023 by Pooja V
upgrad - Refund not provided even after submitting refund case before the program commencement Open
I had enrolled into Upgrad Abroad program but the program got cancelled, Now upgrad is not providing refund. I had submitted the refund request as per the norms....
Jun 06, 2023 by Mahesh Shankar
upgrad - Upgrad course cancellation of course Closed
In August **** from a friend I was referred to a data analysis course in upgrad.. The counsellor how ever convinced me to get into course by saying its easy to learn from any background. After joining I found it very hard and teaching is like p...
May 17, 2023 by Puneeth A M
upgrad - Cancellation of Course Open
Hi, I enrolled in the course of Data Science in January with Upgrad by paying a registration fee of Rs.***** to upgrad for commencing the course. They offered me to avail a no cost emi loan from liquiloans which was **,***/- month starting from...
Apr 30, 2023 by Karan Peswani
upgrad - Refund from upgrad Open
I have taken admission in mba through upgrad in March. My documents are not fully submitted and my admission is not confirmed with the university. My student id not generated and neither may batch start. I asked them to cancel my course die to ...
Apr 17, 2023 by Samriddha Sonkar
upgrad - Refund no provided Closed
Upgrad claimed ** hours per week is enough for the course. Upgrad enrolled me in a course that wasn't eligible according to the standards which they mentioned were strict i.e **% marks in graduate degree which I have not scored. They have done...
Feb 12, 2023 by Chaitanya
I registered for a Course in Upgrad in confusion as got convinced by the Team Later even before commencement, I realised that it's useless for me. When asked for cancellation nobody is replying to my Mails and still deducting my EMIs...I want...
Feb 11, 2023 by Tanya Setiya
upgrad - Refund from upgrad Open
I have joined in upgrad to pursue my masters program in computer science they allotted me city University of Seattle but later on my situation is bad my mother health condition is not good so I want to drop from this issue I informed my addmiss...
Feb 11, 2023 by ajay chiluveru
upgrad - Upgrad employee not provided benefits of upgrad as well as not given referral benefit Open
Upgrad employee and its senior mainpulated and not responded me after doing lots of calls and mail an not given me referral benefits as well as upgrad benefits and not alloted me SRO as well as not helped me in anything relted to college so i w...
Feb 09, 2023 by Pushp mittal
upgrad - Upgrad is not refunding fee Open
I have enrolled for DBA from upgrad and deposited ******* INR. Now I do not want to continue Upgrad . But they r not paying back my fee. Please help ....
Jan 06, 2023 by Vishal kumar
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Questions about upgrad
Ask questions about upgrad and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact upgrad?
1800 210 2020
What is upgrad office address?
Ground Floor, Nishuvi 75 Dr. Annie Besant Road Worli, Mumbai – 400018
What is upgrad customer care email?
customercare@upgrad.com
Where to find upgrad discount coupons?
Who is the Owner / CEO of upgrad?
Arjun Mohan
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