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Udaan
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Udaan?
If you are not satisfied with Udaan, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Udaan and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Udaan
But before filing a complaint, you should
a. Contact the customer support of Udaan first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Udaan - Very bad service from udaan Closed
I ordered goods from Udaan but the Goods are delivered to some other place. It's very bad I am complaining this for *-* times. Now I never ordered anything from udaan thanks...
Jul 07, 2023 by Chawal Emporium
Udaan - Package not delivered delivery executive is not proper getting order has become a headache Open
Orders are returned without my concern Delivery executive is like he delivers only he wants to deliver or he will cancel order without our concern it has become difficult to do business. It has become a torture ...
May 13, 2023 by Abhishek Krishna kunder
Udaan - Wrong product delevered Closed
Udaan B*B company has send me the wrong product . it does not look like as I have order it . and they not taking it back without any reason . Even after making complaint the disconnect calls . I have the complete video recdimg from the unboxi...
Aug 17, 2022 by Kiran sonwane
Udaan - Defect product recieved Closed
Product contains worms and the product is full defected as I raised the return policy got cancelled automatically in * days Very poor service ...
Aug 16, 2022 by Sonu Kumar pandit
Udaan - Money not refunded Closed
I had placed an order in which some product turned out to be less but when I return to enter return, it is not getting return and then when I call Udaan it says that your money will not be returned while in it There is an option of return that ...
Jul 06, 2022 by Anil Vishwakarma
Udaan - CATALOGUE ISSUE Closed
Kindly help me in listing my catalogue....
Jun 26, 2022 by GAURAV LUTHRA
Udaan - Not delivered Closed
Not delivered order ...
May 21, 2022 by Rana general store and cold drink
Udaan - Sent wrong products Closed
I ordered a combo of denim shorts from udaan adn what I received is a roadside used shirt. That was a terrifying experience. ...
Aug 13, 2021 by Arun Singh
Udaan - Udaan fraud return accepted Open
I have raised return on Udaan and Udaan accepted return, after ** days they canceled with out information or notice Why ? Product they sent was less quantity and some ware dirty I have completed many times to customer care no response from...
May 06, 2021 by Bharath kumar
Udaan - UDAAN NOT ACCEPTING RETURN Open
IAM MOBILE ACCESSORIES SHOP OWNER ( SAINI COMPUTERS & MOBILE, PUNJAB . KAPURTHALA) IAM BUYING PRODUCTS FOR MY SHOP FROM * YEARS BUT SUDDENLY UDAAN REFUSED TO ACCEPT MY RETUNS ( REASON RETURN RATE IS HIGH) IF THEY SEND ME WRONG DEFECTIVE PRODU...
Aug 21, 2020 by JASPREET SINGH
Udaan - Receive Rotten Brown chana Closed
I run a small Retail Shop. I order Brown Chana from Udaan on **th july and got Delivered Rotten Brown Chana on **th july so i requested for refund or replacement but the said i have been red flag according to thier policy.They send me rotten an...
Jul 23, 2020 by Mohan Sunar
Udaan - Product not delivered when price of that is increased Closed
I booked an item on udaan app and it was scheduled to be delivered on **th March so I called delivery boy and I assured me that he will deliver your product within few hours but after some time when I called him he did not pick up my call so, I...
Mar 24, 2020 by Lalit kumar
Udaan - Fraud Company Fake Buyers Open
I have send one shipment to Premier Watch Services in Gujarat for Rs **** of Order Id - ODH***********. The buyer has done the fraud & processed the return request by clicking the pics of rotten & cheap quality wallets & kept my branded wallets...
Nov 14, 2019 by Mustajab Rizvi
I have ordered * pc of tshirts company and i recieved it in **/*/** there is only * pcs of tshirts i have raised complaints many times but they are not providing any help regarding returns....
Sep 12, 2019 by PANKAJ SONI
Udaan - Seller cheated why I pay for transportation Open
Got defective and local worst product, before ordering I confirmed with seller, he said original, ordered two, one is defective and seems used another working but both are local and duplicate, worst like shit. Seller to be punished and charge n...
Aug 11, 2019 by Athaur Rahman
Udaan - Return Request Refund Open
I purchased ** PC's of Bluetooth headset and speaker in Udaan before a month back, but the quality of the product is totally worst that is the reason I register a complaint against that order more than three times but they cancelled all the re...
Jul 03, 2019 by Shanmugapriya
Udaan - Not resolve my problem used and defect product delivery by udaan Open
I purchased the product in threw Udaan website. The delivery of the product is very used and defective or not the original product. This return policy is not proper good work. They all are twisting me. It is not giving any definite solution and...
Jul 01, 2019 by Krishna goswami
Udaan - Quantity of Product missing from parcel Open
I am merchant on Udaan and sold * pieces of necklace each amount Rs. *** to buyer but due to some reasons this parcel returns from udaan without reaching buyer. When i opened it in my warehouse in presence of delivery man there is only one piec...
Jun 21, 2019 by Kashyap Dave
Udaan - Amount refund not settled fully Open
Placed order for * sets of sarees ( Suppler Archit Enterprise, Surat) ie *+*+*+*. Placed return request of * sets. They have refunded for * pcs and now neither Udaan nor supplier is taking responsibility for same....
May 28, 2019 by Kiran Chavagonda Patil
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