File consumer complaint against Swiggy at Voxya.com

Swiggy - Swiggy poor delivery and cancelation fee issue ^Open

The delivery guy called from the swiggy number and asked me to provide the otp as the restaurant was denying him to hand over the order until he gives them the otp now a swiggy generally does not provide otp for our food delivery but for this o...

Dec 26, 2025 by Shivansh Singhal

Swiggy - Bad Product ^Closed

I have received unexpected product ...

Dec 22, 2025 by Anshumaan Pandey

I hope this email finds you well. I placed an order at **:** PM IST today, but unfortunately realized immediately that the wrong items had been selected due to network issues, App or a phone glitch while adding them to the cart. In my hurry, I ...

Dec 22, 2025 by KRANTHI KUMAR

Swiggy - Order cancelled for not availablety of driver after an hour and refund initiated and shows completed ^Open

I ordered food from Swiggy and it got cancelled after an hour due to no drivers active their,I paid the amount of *** by paytm and after cancellation they initiated refund and it shows completed yet not received in my bank account I called the ...

Dec 17, 2025 by Rajnish Kumar

Swiggy - Cancellation fee charges by swiggy ^Closed

I already told swiggy when I mistakenly placed order and want cancellation immediately but they did not cancel my order and levied me a charges of Rs ***. Please provide me resolution.. ...

Dec 12, 2025 by Jatin Gupta

Swiggy - Order processed without consent and OTP ^Open

I had used Swiggy for the *st and *nd time ever on a train journey from Mumbai to Kochi due to the train delivery service. In the morning I ordered food and their systems asked for consent for OTP to be read which i gave. But in the evening tha...

Dec 11, 2025 by Vivek Ramadevan

Swiggy - Refuse to give refund to my totally damaged order ^Open

I order cake from Swiggy and they give me totally damaged cake and when I go to talk to customer support they refused to give me refund I make a unboxing video of the cake which I recieved damaged and have spillage issue...

Dec 09, 2025 by Priya kumari

Swiggy - Received Unsealed Package with Missing Item Request for Resolution ^Closed

I sent a trouser and * pair of sneakers worth ₹**,*** through Swiggy Genie, but the items have not been delivered yet. Despite multiple complaints, I have not received any compensation or update regarding my order. Kindly look into this matt...

Dec 02, 2025 by Rhythm Soni

I had ordered "boAt Airdopes *** Elite ANC w/** Hrs", and upon receiving the package, I noticed that the box was unsealed, and the item was missing. This was very disappointing, as I was expecting a sealed and intact product. Here are my ord...

Nov 29, 2025 by Nagumalli vinay

Swiggy - Restaurant refused to accept payment via Swiggy Pay ^Open

I am filing a formal complaint against The Liquid Club, Lucknow, listed on Swiggy Dineout (URL: https://www.swiggy.com/restaurants/the-liquid-club-muzaffar-nagar-ghusval-lucknow-*******/dineout). On ** November **** at approximately *:** PM,...

Nov 28, 2025 by Ayush Gupta

Swiggy - Refund Issue ^Open

Swiggy restaurant partner deliver partial items and didn't refunded the amount and swiggy is saying they are unable to compensate....

Nov 21, 2025 by Vandana

Swiggy - Payout not credited ^Open

I'm done the work in Swiggy delivery partner app on October **,** and **. And the payout amount is **** for that three days. It's been two weeks since I completed the work and still I didn't receive my payment. I also mailed them about my issue...

Nov 05, 2025 by Pavan Kumar Singarakonda

Swiggy - Received Broken and Fractured Eggs from Swiggy Instamart Hegg Egg Pack No Compensation Provided ^Closed

they gave refund but food was unavailble to reorder when asked for compensation they denied as per policy and when i informed of filling complaint they gave ** rs coupon for my * hours of wait with no food. This was given after * hr of stru...

Nov 01, 2025 by sheetal

Swiggy - Swiggy complaint ^Closed

I placed an order of some ready made sweet boxes from a restaurant via Swiggy. As soon as I placed the order within a minute I realized I have missed an item so I contacted their customer service to cancel my order. They cancelled my order but ...

Oct 30, 2025 by Vanshika Gupta

Received Broken and Fractured Eggs from Swiggy Instamart (Hegg Egg Pack) – No Compensation Provided I recently placed an order on Swiggy Instamart for a pack of Hegg Eggs. However, upon delivery, I found that several eggs were broken and ...

Oct 27, 2025 by Atul Prakash Prajapati

Swiggy - Charged 100 Cancellation Fee Even After Delivery Boy Cancelled My Accidental Order ^Open

I accidentally placed an order for Chicken Butter Masala and Garlic Naan from Hungrilla Restaurant. Within just one minute of placing the order, I realized my mistake and immediately tried to cancel it. However, I couldn’t find any customer s...

Oct 22, 2025 by Soubik Mallik

Swiggy - Cash on delivery not allowed ^Closed

Cash on delivery not allowed...

Oct 21, 2025 by Lina

Swiggy - Order cancelled by Swiggy even i had requested not to cancel the order and cancellation charges were ^Closed

order cancelled by Swiggy even i had requested not to cancel the order and cancellation charges were added to my account. And i had also contacted customer support executive on chat after that then i was told it was cancelled by Swiggy witho...

Oct 19, 2025 by Mukul Gupta

Swiggy - Incorrect floating cash ^Open

I received **** as floating cash from customers but **** shows in my swiggy delivery partner app...

Oct 15, 2025 by Jayesh Premji dharod

Swiggy - Seeking refund from Swiggy for partial order delivery ^Open

I had placed an order on **th October, **.** A.M. from Woodside Inn Through Swiggy. The total amount was INR *,***. The restaurant informed that two items weren't available and they modified the order on the app. After modification, the amount ...

Oct 14, 2025 by Siddharth Mishra

Swiggy - Refund Initiated but not received ^Closed

I am writing to formally raise a serious concern regarding my recent order placed with McDonald's worth ₹*** on *th October **** at *:** PM (Order #*************** canceled replacement order). Original order was ID- #*************** (delivery...

Oct 08, 2025 by Parav Verma

Swiggy - Order never arrived ^Closed

I have placed a ordered on Swiggy instamart at *:** PM and till **:** no update on my order delivery. I reached to customer service agent asking for updated. He doesn’t try to resolve my problem directly informs me that no delivery agent avai...

Sep 27, 2025 by Vinay Bada

Swiggy - Not returning a bad quality product ^Open

I have ordered a frother and it was not working properly. I placed a return request but they simply said we don't entertain such requests. Contact to the respective brand....

Sep 25, 2025 by Meenakshi Dahiya

Swiggy - My Swiggy accounts is suspended ^Closed

My Swiggy account logged in through ********** was suspended for no reason also I had ** rs left in my Swiggy wallet I want my Swiggy account to be reopened...

Sep 20, 2025 by Daksh Bansal

Swiggy - Refund not received for cancelled Swiggy order ^Open

On **th September ****, I placed an order on the Swiggy app (Order ID: ***************) worth ₹****. Due to a technical issue, the payment was automatically processed through my credit card and the order was confirmed without my proper review...

Sep 17, 2025 by Hemachandiran T

Swiggy - Recieved non veg item on ordering veg pizza ^Closed

I ordered a vegetarian pizza but was delivered chicken kebab instead. To make matters worse, the support ticket was closed automatically, showing a complete lack of accountability. This is a serious mistake—sending non-vegetarian food against...

Sep 13, 2025 by Prashant

Swiggy - Thali veg ^Closed

I ordered veg thali on sept * approximately *** rs but i didn’t received my parcel yet or delivered boy said that i can’t do anything or he file a status that order is delivered… ...

Sep 08, 2025 by Nilesh kewat

Swiggy - Mere account se paisa katne ko bol rahe h jb ki sir ne meri id ko band karwa diya h aur mujhe job bh ^Closed

Mere account se paisa katne ko bol rahe h jb ki sir ne meri id band karwa diya h aur mujhe job bhi nhi karni hai ...

Sep 06, 2025 by Ranuka kumar

Swiggy - Refund not paid ^Open

Swiggy Instamart ...

Aug 23, 2025 by Farooq Ahmed Waseem Pasha

Swiggy - My swiggy instamart account has been deactivated ^Closed

My swiggy instamart account has been deactivated. I don't know the reason. Please, I request you to reactivate my account as soon as possible. ...

Aug 10, 2025 by Varun Sabu

Swiggy - IMissing Item in Order ^Open

I placed an order today (August *, ****) with Order ID: ***************, and noticed that the Masala Dosa was missing from the delivery from Aryaas Park Hotel, Thiruvalla through Swiggy app....

Aug 08, 2025 by Gautham A

Swiggy - Order canceled after waiting 1 5 hour Night 10 o clock ^Open

Order canceled after waiting *.* hour. I had ordered *.** pm * meals, They are order confirmed. And deliver ** to ** minutes. I am waiting almost ** pm finally they cancelled my order. I have trust this order because patient is waiting that foo...

Aug 07, 2025 by Gururaja K K

Swiggy - Missing items which I order not given any refund for it ^Open

Swiggy is fraud which does not refund for missing items I have requested for many times but they couldn't refund.plesse do justice on this help out of it....

Aug 06, 2025 by Vinod Kumar Reddy

Swiggy - Complaint Regarding Burnt Burgers Request for Full Compensation ^Open

Order Details: Date of Order: **/**/**** Order ID: *************** Restaurant Name: ROMINUS PIZZA AND BURGER The order consisted of four burgers, all of which were delivered completely burnt, as can be clearly seen in the attach...

Aug 04, 2025 by Kartikey Tripathi

Swiggy - Refund issues ^Closed

The money was deducted from my account but order was not placed ...

Aug 04, 2025 by Yadu Priya

Swiggy - Wrong order with worst quality delivered no refund ^Open

Your Swiggy order #*************** has been cancelled . You will be charged Rs ***.* as cancellation fee. I had placed a parcel order on Swiggy for an amount of ₹***. However, due to an unexpected family issue, I had to cancel the parcel...

Aug 03, 2025 by Madhupan Das

Swiggy - Product missing ^Closed

I am writing to express my dissatisfaction with a recent grocery order I placed on your platform totaling ₹****. Upon receiving the order, I discovered that a product – Cadbury Temptations Almond Treat Combo worth ₹*** – was missing. ...

Aug 01, 2025 by Arvind Kumar Yadav

Swiggy - Swiggy costumer service not helping ^Closed

I have opened a cloud kitchen on swiggy than after some time they deduct money and then I call him they are saying I will raise ticket after they raise * months they haven't help and when I call again again they always raise ticket bu not helpi...

Jul 25, 2025 by raman gupta

Swiggy - Poop in the food ^Open

On **nd July ****, I ordered food through your platform (Order ID: ***************). After receiving the order, I opened it and began eating. To my shock, I found what appeared to be rat or lizard droppings in the fried rice. I immediately u...

Jul 25, 2025 by Manjeet Kumar

Swiggy - Account suspended ^Open

My Swiggy account has been suspended. It's showing login error, initially I thought there was an error with the app, however when I wrote to swiggy, they mentioned they have suspended the account. Wanted the account to reopened....

Jul 24, 2025 by Bhavin Kamleshkumar Shah

Swiggy - Billing issue ^Closed

I paid ₹*** to Swiggy, so I naturally expect an invoice reflecting that amount. However, Swiggy issued me an invoice for only ₹***.**, stating that it's the restaurant’s invoice. But here's the issue — I didn't pay the restaurant dir...

Jul 23, 2025 by Loitongbam Keen Smart

Swiggy - False commitment ^Open

I have ordered dinner from THE BURGER STORIES late night after **:** AM Delivery executive reached the hotel and cancelled my order at **:** AM, They wantedly cancelled my order, at that time how can i arrange the dinner, They said the amount...

Jul 16, 2025 by Mohammed Sameeruddin Khan

Swiggy - The cancellation Charges are not clear ^Open

I have order ** November **** order with Swiggy But The order are * hours late I cancelled The Then I seen There was cancellation Charges On my Order What is This is Not fair it's very bad Plese I request You You today Swiggy Remove cancellatio...

Jul 13, 2025 by MOHD YUSUF

I ordered from Swiggy wow momos.. chicken himalayan chilli momo combo and was delivered normal chicken fried momos with oils just spilling around worst quality not in state to be eaten and when I complaint them continuously...emailed almost * t...

Jul 12, 2025 by Puja Bharti

Swiggy - No refund ^Closed

i received a spilled food order from swiggy and even after providing all the photo and video evidence , they refused to refund . Order id #***************...

Jul 12, 2025 by Deepak

Swiggy - Swiggy order not delivered executive is not reachable I m waiting since 2 hrs assistant not giving p ^Closed

I ordered food from swiggy delivery partner is not reachable, I'm waiting from more then * hrs ... Swiggy executive assistant aslo not giving proper support , they are just sayin we are checking ...

Jul 09, 2025 by Abhijeet

Swiggy - Charged Express delivery for delayed order ^Closed

The company charged me express delivery fee and refused to refund it for a severely delayed order. ...

Jul 08, 2025 by Devina

Swiggy - Swiggy Complaint Form Marked Delivered but Not Received No Refund Issued ^Open

I am filing this complaint against Swiggy regarding an order that was falsely marked as "delivered" but was never received. The order, amounting to ₹****, was placed on [insert order date] through the Swiggy app. Despite multiple follow-ups w...

Jul 08, 2025 by Bhargav Toleti

Swiggy - Swiggy I cancelled my order and they charged full cancellation fees ^Closed

BY MISTAKE I ORDER THE FOOD ON SWIGGY APP. BUT I CANCELLED MY ORDER WITHIN A * MIN. BUT HENCEFORTH SWIGGY CHARGED ME ***% CANCELLATION FEE. ...

Jul 05, 2025 by REKHA PRADEEP SHELKE

Swiggy - Swiggy Order Discrepancy and Lack of Resolution 905 Loss ^Open

On placing an order through Swiggy, I ordered * KGs of Banana Chips (* cut) and * KG of Laddu Sad. However, I received only * KG of Chips and *** gms of Laddu. This resulted in a financial loss of ₹*** (₹*** for missing Chips and ₹*** for...

Jul 05, 2025 by Santhosh Madangarli

Swiggy - Invoice not available ^Closed

Hi I have recently ordered the electronic item in Swiggy Instamart, for the warranty registration need invoice while checking for invoice it's not available in app so called Swiggy Instamart coustomer care,they are saying to download from app b...

Jun 29, 2025 by Dhilip Kumar

Swiggy - Taken order order payment marked it sold out ^Closed

I have placed this order in swiggy in an offer segment where many outlets were available at that time so I ordered from the resturant called 'Jadu Kadai' but after ** minutes I got a notification that item is out of stock & when I'm checking ag...

Jun 27, 2025 by MD RIZWAN

Swiggy - Refund or replacement not provided for wrong product ^Open

I have ordered KFC from Swiggy and I make a payment. I track my order the delivery agent is around my location. I didn't receive any call from the delivery guy. After, * minutes he updated the order has been delivered in the Swiggy apps. I call...

Jun 27, 2025 by Ayi

Swiggy - Refund and payment ^Open

Hi ,i ordered * times on swiggy , delivery agent was nt picking the call so cancelled by agent and refunded first of *** that was still not refunded..then again i placed the order and no one was assigned to pick my order so i cancelled it and c...

Jun 21, 2025 by Aishwarya

Swiggy - Payment deducted transaction failed order cancelled ^Closed

I ordered some things in swiggy Instamart for rupees *** on June **, *.**pm. payment paid through UPI id amount deducted. Swiggy shows transaction failed then shows order cancelled. I contacted support@swiggy.in they send some request number th...

Jun 18, 2025 by Marimuthu

Swiggy - Unfresh biryani pungent smell ^Open

I ordered biryani( order : *************** ) when i eat, I got the foul smell and pungent taste. To which i complaint to swiggy but they didn't do any action against the order and no refund has been provided...

Jun 14, 2025 by Chetana Parmar

I have ordered cake on birthday and while placing order I clearly mentioned in swiggy app for birthday message but when I got the delivery and open it then I shocked they didn’t written that message and even cake is also spilled in boxes. I h...

Jun 10, 2025 by Ashutosh Kumar

Swiggy - Fraud of Company Swiggy by not delivering the order and charging unnecessary cancellation fees ^Open

I have ordered a cake for my friend. The delivery boy didn't reached there and said wrong address and the company cancelled the order from their end and charged me cancellation charges of ***rs. I kept on calling the delivery boy and mentioned ...

Jun 06, 2025 by Akansha bhatnagar

Swiggy - Swiggy charged 273 for immediately cancelled order ^Open

I placed an order on Swiggy on * June ****, which I had to cancel immediately due to the app failing to update my delivery address correctly. I cancelled the order within a minute, but I was still charged ₹***. Despite escalating the issue vi...

Jun 06, 2025 by Sangeetha Kabali

Swiggy - Refund not initiated ^Open

I have order a meal and when i cancel it full amount of order is charged as a cancellation charge Swiggy assistance provider says that refund is granted but no refund initiated Order id = *************** ...

Jun 05, 2025 by Nitin Kumar

Swiggy - Food Not Delivered by Swiggy at Ahmedabad Railway Station Order Marked Delivered Falsely ^Open

I placed an order with Swiggy on *rd June **** for delivery at Ahmedabad Railway Station, Train No. *****. The order ID is ***************. Although the train reached the station on time, the delivery agent assigned by Swiggy was completely ...

Jun 05, 2025 by Anoop Kumar Gupta

Swiggy - Refund not issued ^Open

I placed an order at *:** P.M. When it was not delivered within the mentioned time, I called the delivery partner. He said that the restaurant had entered the wrong location and the order was not deliverable so I should cancael it and chat with...

Jun 05, 2025 by Prarthana Drolia

Swiggy - Fraudulent order placed from my Swiggy account ^Closed

An order was placed from my Swiggy account without my consent or knowledge, payment due the same was done from a pay later app, all the customer care team kept saying it's that I will forcefully have to accept the order and that there's no way ...

Jun 04, 2025 by Siddesh jahagirdar

Swiggy - Order not delivered at my home address and refund is also denied by the Swiggy ^Closed

This is regarding my order id *************** which is not yet received at my mentioned address however delivery partner Prashant Dwivedi has refused to delivery location and mentioned the status as delivered in the app. He was around *** m...

Jun 01, 2025 by Vikram kapoor

Swiggy - Refund on cancelled delivery ^Open

I placed an order and then it showed the expected delivery time is going to be ** to **mins and i cancelled the order * min of placing it and i was been told that refund is not possible because of the policy and how is that fair if a person has...

Jun 01, 2025 by Bhavika punjabi

Swiggy - Order and Refund delayed ^Open

I had ordered food around *:** PM. But even after almost **:** my food is not delivered during this time of delay. I had asked for a refund several times because the delivery partner was moving away from the restaurant constantly But despite my...

May 27, 2025 by Kundan Gorakhnath Doiphode

Swiggy - Charged full paid amount as cancellation fee by Swiggy ^Open

I am writing to file a formal complaint against Swiggy regarding an unjust and unethical cancellation fee charged on **th May ****. On the mentioned date, my *-year-old son accidentally re-ordered a previously placed order on the Swiggy a...

May 27, 2025 by Raja

Swiggy - Received wrong product ^Closed

Received wrong product and contaminated food... Swiggy is refusing to refund my amount. And this is the *th time this has happened ...

May 27, 2025 by Naziya Sayyed

Swiggy - Cancelled order within stalling and not replying ^Closed

Order placed accidentally while selecting. And cancelled it within **sec And company is not entertaining this and stalling and not replying at chay support.amd then not connecting to higher executive....

May 17, 2025 by Shubham chawla

Swiggy - Ordered food not delivered ^Open

I have ordered Panner biryani (x*) from SHAPURNAGAR FAMILY DABHA . The order id is #***************. I haven't received the order, but in the app it shows delivered. I tried to contact delivery person, but he is not picking up the phone. ...

May 15, 2025 by Gaja Surender Reddy

Swiggy - I am not getting the refund amount ^Closed

Complaint Against: Swiggy Order ID: *************** Date of Order: ** May **** Platform Used: Swiggy App Complaint: I placed an order on Swiggy on ** May **:** Am and canceled it within * minutes of placing the order. Despite cancelin...

May 12, 2025 by Ayush Chaubey

Swiggy - Order Not Delivered No Response from Delivery Boy or Customer Support ^Closed

[Khan abuzar abdullah] [House no***A near nehru school new ashoka garden bhopal] [Bhopal MP ******] [Abuk****@gmail.com] [+************] [Date: May **, ****] To, The Consumer Grievance Redressal Forum Subject: Order Not ...

May 05, 2025 by Khan Abuzar Abdullah

Swiggy - Spoilled food ^Open

Swiggy sent spoilled food when i tried to contact swiggy team they refunded with **/- as i said *** rs for spoiled food neither they are sending me food as an token nor the full refund...

Apr 27, 2025 by Shikara reddy

Swiggy - Formal Complaint Against Swiggy Regarding Missing Item and Poor Customer Service ^Open

I am writing to formally lodge a complaint against Swiggy regarding an incident involving an order I placed from Dunkin' Donuts through the Swiggy app on **/**/****. Dunkin' Donuts was running a "Buy * Get * Free" promotion at the time. I co...

Apr 26, 2025 by Yusuf Jawaid

Swiggy - Swiggy charged entire order amount as cancellation fees ^Closed

During order place, I mistakenly selected wrong address where I don't stay, when I tried to change the address, I could not , so I followed chat bot instructions from swiggy chat, I selected change address as an option and then I was asked to c...

Apr 25, 2025 by Partha Pratim Nandy

Swiggy - Order not placed but money deducted from account ^Closed

Money deducted but order not placed...

Apr 24, 2025 by Mohammad samiuddin

Swiggy - Delievered wrong item ^Closed

I had ordered the food using Swiggy as Mutton Biryani but as soon as the order is on the way restaurant partner sent an message stating that we have send chicken biryani instead of mutton biryani because we are late hence i got scammed and when...

Apr 21, 2025 by Ashutosh Chaudhary

Swiggy - Order not delivered but not refunding back my money ^Closed

I have recently ordered from swiggy about *** rupees bill. But delivery boy couldn't deliver it to me so he marked it as delivered and I have multiple time raised this issue with swiggy, but they say nothing can be done about it....

Apr 20, 2025 by Shailesh sadashiv babar

Swiggy - Refusing to Refund ^Open

I ordered foor on Swiggy App at **:** AM and cancelled it immediately within ** seconds, but they are refusing to refund my money, while trying to resolve the issue, I also told them that if they cannot refund my money then they can deliver the...

Apr 14, 2025 by Tatheer Raza

Swiggy - Swiggy Account Suspended ^Open

Hey @SwiggyCares @Swiggy . My no is **********. I can't use my account. Kindly enable it...

Apr 09, 2025 by Kalyan kundu

Swiggy - Swiggy incompetence ^Open

I ordered a Verona Exotica pizza on April * **** on Swiggy (order # *************** at *:** pm.. The app showed as delivered at *:** pm without delivering the pizza. I spoke to an executive and raised the issue. I asked for a reorder and ask...

Apr 07, 2025 by Raghavendra Bk

Swiggy - Food not delivered order cancelled without consent with a cancellation charge ^Closed

Order Id: #*************** EVENT LOG: *. This order was placed by my sister who is a Medical Officer and resides inside the campus of the Community Health Centre. As usual she provided/updated her mobile number for the delivery partner in the...

Apr 04, 2025 by SHIVAM MANI TRIPATHI

Placed an order on Swiggy at *:** am where I supposed to get the order by *:** and it was *:** still no delivery partner has been assigned,tried to reach support their answer was like " no delivery partner available near restaurant" and it's se...

Apr 04, 2025 by Mallaram Sanjay

Swiggy - Items missing from order ^Closed

Items were missing from order delivered ...

Apr 01, 2025 by Kriti

Swiggy - Complaint Against Swiggy Inedible Food Unacceptable Compensation ^Closed

I ordered Biryani from RAJU GARI BIRYANI through Swiggy - * verities - the restaurant just use the same rice for both and the rice totally stale smells disgusting. immediately lodge a complaint and ask them to return the food - but from swiggy ...

Mar 28, 2025 by A GOPI KRISHNA

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Mar 24, 2025 by Rajhas Poonuru

Swiggy - Recieved burnt food ^Open

On **/**/**** I had ordered food through Swiggy app and I have recieved burnt food but when I contact their customers care team they were just saying to rate the restaurant ...

Mar 21, 2025 by Priyanshu Agarwal

Swiggy - REFUND NOT COMPLETED ^Open

SWIGGY INSTAMART DELIVERED DAMAGED PRODUCTS, HENCE THE ITEMS WERE RETURNED. THEY PROMISED TO REFUND THE COMPLETE AMOUNT AND MENTIONED THAT IT WILL BE SINGLE COUPON WORTH Rs. **** /- WHICH THEY LATER GAVE AS * DIFFERENT COUPONS - * OF Rs. *** an...

Mar 20, 2025 by Awaneesh Singh

Swiggy - High Cancellation fee ^Closed

I ordered a cake on swiggy. However, swiggy person called and told me to cancel the order due to a technical issue. In the chat box, it came that cancellation charges may be applied. But the amount was not mentioned. Later after actual cancella...

Mar 20, 2025 by Anish Sekhar

Swiggy - Incorrect item delivered ^Closed

I had ordered Tamarind rice along with a couple more items. But I got another item which looked like tomato rice. The side dishes were also different. When contacted over support channel, social media and mail didn't get any response and abrupt...

Mar 19, 2025 by Guru Raghavendran

Swiggy - Cancelled order they charged fee ^Open

I have order a pizza from mojo pizza but order was taking long and it was still in preparation and no delivery guy was assigned so i changed my mind to cancel the order But they charged the whole *** rs for it This should not be happened Ps...

Mar 14, 2025 by Biki

Swiggy - Unblocking DE I d ^Closed

Due to customer wrong details my I'd got suspended I use to work with it by which I earn and study Please unblock my I'd Good morning sir/ma'am Due to past actions my DE I'd is suspended I want to work with swiggy delivery partner. M...

Mar 09, 2025 by Suraj hake

Swiggy - Refund not credit ^Open

mere **** per nahin de rahe Swiggy wale plz mera refund dilane ki kirpa kare maine kai jhaga compilat kar di hai...

Mar 08, 2025 by Avnish kumar

Swiggy - Payment done but order not placed ^Closed

I placed a order from train and paid money but the order is not placed and there is no way to contact and I don't have extra money in upi and they won't accept cash for train orders ...

Feb 22, 2025 by Mohan

Swiggy - Scam by swiggy ^Closed

this is the incident which happened with me on february ** at *:** pm when i had a placed an order from restaurant mama miso order id *************** for Rs ****. soon after placing order i got message regarding of the product kimchi avocado ...

Feb 22, 2025 by Rohit Aggarwal

Swiggy - Swiggy cash not given ^Closed

I got a WhatsApp message saying that I got ***rs free Swiggy cash but I waited for an hour and still no compensation was given. I was wronged, very disappointed.....

Feb 20, 2025 by Shrest Garg

Swiggy - Swiggy using my email id for someone else order ^Open

Hello, I've been receiving invoice emails multiple times from Swiggy for someone else's orders with my account. I had complained to customer service multiple times , still no actions are taken. Iam still not aware how can both accounts h...

Feb 18, 2025 by Abhishek Mahawar

Swiggy - Wrong Food Delivered Swiggy ^Open

Order No: Restaurant *********** Arcot Biriyani **** Your Order Summary: Order No: *************** Order placed at: Friday, February **, **** **:** PM Order delivered at: Friday, February **, **** **:** PM Order Status: Delivered ...

Feb 14, 2025 by Raghuram KR

Swiggy - Refund not cridit ^Open

Maine rider ko **** rupees tip di par tip me balance **** rupees hi dhika raha hai bil total me **** rupees dhika baki order maine ** rupees ka tha maine rider se bta kari rider ko bhi **** tip hi mile hai **** rupees nhi kya **** rupees bapas ...

Feb 11, 2025 by Avnish kumar

Swiggy - 88 ^Closed

मी ऑर्डर केलेली वस्तू येत नाही ...

Feb 10, 2025 by Karan angad Shinde

Swiggy - Cancellation Fee ^Open

I am writing to bring to your attention an issue regarding an order I placed on Swiggy with Order ID ***************. When I received my order, I noticed that a few items were missing. Upon raising a complaint with Swiggy, a new order (Order ID...

Feb 07, 2025 by Vishal Khatri

Swiggy - Wrong item received ^Open

I have ordered schezwan chicken noodles in swiggy on *nd Febraury **** night at **:** PM. I received normal chicken noodles and the food is preserved and not fresh. Please help me to get refund for this order...

Feb 03, 2025 by R. Chandra

Swiggy - Amount paid to swiggy but it not paid to restaurant ^Closed

I had paid amount to swiggy and confirmed from my bank to that amount has credited to swiggy and same time registered complain to its customer care and grievance but they r lingering the case..m...

Jan 31, 2025 by Ashish chhibber

Swiggy - Gazar Halwa not recieved ^Open

Order **************** Delivery Agent not picked the phone and order not recieved...

Jan 29, 2025 by Manish Badoni

Swiggy - Unnotified Booking Cancellation and Financial Loss via Swiggy Dineout ^Closed

My order mark as delivered but I didn't received. I tried many time to connect with delivery agent but he didn't pick up my phone after that I connect with support and they also not able to connect with delivery agent and told me to send a emai...

Jan 22, 2025 by sachin patel

Swiggy - Refund not initiating for wrong order delivered ^Closed

I ordered butter chicken but instead was provided with laal maas , i requested for refund , but was rejected, and without giving me an explanation they closed by query ,. That was really rude....

Jan 18, 2025 by Vishakha Gautam

I booked a restaurant through Swiggy Dineout on **/**/**** for *:** pm at The Mills Social , Sangamwadi Pune ( Address: Unit *, The Mills, Raja Bahadur Mill Rd, behind Sheraton Grand, Sangamvadi, Pune, Maharashtra ******) with a confirmed booki...

Jan 13, 2025 by Sonal Jaiswal

Swiggy - Complaint Against Misleading Practices and Service Failure by Swiggy and Dum Biryani Hub ^Open

My grocery order showing delivered however not delivered. Customer care are disconnecting the lines. Supervisor are commenting call back but did not give me callback. Received. Missed call from Swiggy.***************...

Jan 11, 2025 by Sandeep

Swiggy - Item not delivered ^Open

I have ordered from Hotel Empire for RS.*** but the delivery person is giving me the order from Chinese wok hotel worth ***RS.. I have reached out for customer support but they are not responding properly. ...

Jan 11, 2025 by Sharath Kumar

Swiggy - My package was not delivered ^Closed

My food was not delivered, the agent got me the wrong order and went away Didn’t answer the call and I trusted Swiggy but I must say this was the worst experience I had today getting no solution from the customer care and he shut the phone ...

Jan 09, 2025 by Jyothi Choudhary

Swiggy - Refund request for delivery of used product ^Closed

Dear Swiggy Customer Support Team, I'm writing to express my disappointment with my recent purchase of Lux Body Wash from Swiggy Instamart. Upon receiving the order (ID: ***************), I discovered that the product was used, with a broken s...

Jan 05, 2025 by Piyush chaudhary

Swiggy - My food not delivered ^Closed

I am writing to address the concerns regarding my recent order, which was canceled automatically despite my attempt to receive the delivery. As i have investigated To clarify: I did not cancel the order myself. I contacted the delivery exec...

Jan 03, 2025 by Akash Dwibedi

Swiggy - WRONG ITEM DELIEVERED ^Closed

I ordered food through the swiggy app, but the item they deleivered was wrong. and when i tried to talk with their agent, but they just ignored me like my complaint didn't matter....

Jan 02, 2025 by Akash Sharma

Swiggy - Incorrect order ^Closed

I have ordered a chicken biriyani from Swiggy and the whole food was a garbage . No chicken in chiken biriyani only rice was there and no adequate quantity of rice ... The food was smelling like it was from *..* days ago ... Got through a menta...

Dec 26, 2024 by Megha Mukherjee

Swiggy - Swiggy failed to return money ^Closed

I ordered the food from Lassi & More Yelahanka, Swiggy took money from Swiggy wallet as default without taking consent from me. Soon i realized and cancelled the order. To my surprise, i didn't get my money back, neither the food. I called cu...

Dec 16, 2024 by Naveen Kumar

Subject: Complaint Against Misleading Practices and Service Failure by Swiggy and Dum Biryani Hub To: Consumer Grievance Authority Dear Sir/Madam, I am writing to formally lodge a complaint regarding a misleading and unsatisfactory ex...

Dec 13, 2024 by Umesh Chandra Reddy

Swiggy - FOOD NOT DELIVERED ON PREPAID ORDER ^Open

I work in a hospital.On *th december at *.** am i had ordered food from Burger king via swiggy app. after waiting for ** mins for my order the app showed that the delivery was done and i called the delivery partner when he told me he gave my fo...

Dec 13, 2024 by Harshita Nouni

Swiggy - Stale food ^Open

I ordered pastry, samosa and wafers from Amma pastries on December *th . On arrival we saw a stale smell coming from pastries and samosa having fungus marks. We immediately notified Swiggy who told us that a customer rep will contact in * hours...

Dec 12, 2024 by Madhu Bhatia

Swiggy - Refund Not Processed for Undelivered Order 2507 Pending Since August 2024 ^Open

am writing to formally bring to your attention an unresolved issue regarding my order with Swiggy Instamart. Despite multiple follow-ups since August ****, the refund for my undelivered order amounting to ₹**** has not been processed. The...

Dec 12, 2024 by Nikshita Shetty

Swiggy - Items missing ^Closed

i have orderedfrom KFC through Swiggy.But when i received the order more than half of my order is missing...

Dec 11, 2024 by vinu

Swiggy - Package is delivered but company is my id penalty applyed ^{Awaiting Details}

Delivery partner de id :******* Order id *************** I am a delivered order but customer is not delivered my order on saying customer is saying lies please understand I am delivered this order please remove my penalty thankyou ...

Dec 09, 2024 by B CHANDRASHEKAR

Swiggy - Food not delivered by swiggy ^Open

I am writing to bring to your attention an issue with my recent order ([Order Number: ***************). The parcel was scheduled for delivery on * December ****,but I have not received it yet.When I called the delivery person to clarify, he ...

Dec 03, 2024 by Divya Trivedi

Swiggy - Address fraud ^Open

Swiggy will change the delivery address and then they themselves will cancel it and won't give refund. When you try to connect with support the. They will just close the case stating that the order was cancelled and we can't do anything....

Nov 30, 2024 by Shivam Trivedi

Swiggy - Frude complain ^Open

Yesterday, I have order the sweet from swiggy. The delivery boy run away in front of me with my order, I have already made the payment of ₹ ****. And he cancelled the my order. And now they (swiggy) is not refunding the amount and nither deli...

Nov 30, 2024 by Indronil Sarkar

Swiggy - Food marked delivered but did not receive the food ^Open

I have ordered for *** rupees from Chin o grill in kolkata,ORder ID: *************** the order has been marked delivered but the food was actually not delivered. I contacted Swiggy for several times but they just denied resolution. I am a swigg...

Nov 30, 2024 by Biswajit Chakraborty

Swiggy - Food and Money both has not been delivered ^Open

I have order a food but due to late delivery I have cancelled the order within a min Now they are not refunding my money, When I ask them toh send food atleast they are dening for that as well. Its big scam going on...

Nov 27, 2024 by Kartikey Shukla

Swiggy - Wrong food delivery ^Closed

I ordered tandoori chicken in Punjabi dhaba restaurant in dehradun but I received wrong food from swiggy. I called delivery executive and customer support team I sent mail several times but did not get any solution. ...

Nov 22, 2024 by Sneha kumari

Swiggy - Bhavna singh ^Closed

I had ordered * meals + * mc puff of mc Donald's from swiggy..I received only one meal that was * burger,* coke,fries,*mc puff and I didn't get one meal which contains * burger,* coke,fries,mc flurry..I ordered for Rs *** and order that I recei...

Nov 20, 2024 by Bhavna

Swiggy - Unhygenic food ^Open

i ordered food three times from swiggy two times i recieved unhygenic food. In second ordered i found hair in my food and in thired order i see ant (insect) in the food. swiggy does not help me. my friend get health issue after eating the foo...

Nov 19, 2024 by Arsalan Rahmani

Swiggy - Incorrect order delivered ^Closed

I ordered panner fried noodles but they sent me panner fried rice instead . When i ask swiggy for my refund regarding this they are saying that is not possible. So what they are expecting us to do they will send whatever they want other than wh...

Nov 18, 2024 by Suma

Swiggy - Received just the part of order ^Open

I ordered mc aloo tickii burger meal and combo of mcveggie burger, coke , fries, and mcpuff from mc Donald's. I received just mc aloo ticki meal, the bill provided by mc Donald's also says the same. I tried contacting restaurant and swiggy, bo...

Nov 14, 2024 by Utkarsh Kumar

Swiggy - Ordered vegetarian food delivered non vegetarian food ^Open

I placed an order of cake for an event on *th November from Swiggy. The delivery partner didn't call me when he arrived and neither I was provided with any notification and my order was automatically cancelled without my knowledge. Since the or...

Nov 13, 2024 by Somya Agarwal

I ordered vegetarian pink sauce pasta , but they delivered non veg chicken pasta,...

Nov 13, 2024 by Ragavendra Prasad

Swiggy - Not got my refund ^{Awaiting Details}

I ordered a keyboard from swiggy instamart which was faulty, I talked to them in their chat they told me they pickup the keyboard and give me ***rs coupon but the keyboard is picked and they are not giving me the coupon and also disabled theri ...

Nov 12, 2024 by Piyush Sahu

Swiggy - Slang used by delivery person ^Open

An order was placed on swiggy. The delivery person on the pretext of wrong address used slangs and posed a security threat. The swiggy customer support team witnessed the whole thing and took no action. This is an issue of outraging my modesty....

Nov 09, 2024 by Anshu Kumar

Swiggy - Food Not Delivered ^Closed

Order No. *************** I am submitting a grievance against Swiggy, an online food delivery platform, due to their failure to deliver an order placed on November *th, ****, and their refusal to provide a refund for the undelivered items. ...

Nov 09, 2024 by Saachi Bhojwani

Swiggy - One membership valid for 6 months was revoked in 3 days ^Open

My Amex Card gave me a six months one membership coupon which I redeemed at swiggy but in * days it was revoked without and reason or intimation. I tried contacting them wrote them emails several time but after *-* replies they stopped even res...

Nov 09, 2024 by Anuj GOEL

Swiggy - Complaint regarding my order on swiggy ^Open

I ordered jalebi-raberi from my nearby famous restaurant from swiggy. the order i received was purely chilled instead of hot and it was having improper packaging about that matter i had complaint on swiggy on their email and also contacted thei...

Nov 08, 2024 by TUSHAR

Swiggy - They provided stale food and doesn t provide refund ^Open

On the Laxmi Pooja day I have ordered paneer chilli dry from meraki and the paneer was smelling bad and it was sour and hard from that I came to know that the chilli can't be eaten. I have also launched the complaint on swiggy customer care but...

Nov 07, 2024 by Vrushabh Patil

Swiggy - Faking order not refunded my amount ^Open

Hello I Just ordered the food from biryani and more. Which is at the cost of ***/-. But the restaurant is giving false and cheap food instead of original one. Now they have cancelled my order and taken my ***/-. Can you pls refund my amount. It...

Nov 05, 2024 by Arjun Pydimalla

Swiggy - FungusInfested dates ^{Awaiting Details}

I am writing to express my disappointment and frustration regarding my recent order experience on Swiggy (Order ID: #***************]). On November *st, I ordered dates through your platform, but upon receiving the order, I was shocked to find ...

Nov 04, 2024 by Sp

Swiggy - Cash collected for prepaid Order and Less qty delivered ^Open

**/**/** Ordered cake * kg and payment done through phonepay. *)Again Rider cash collected saying it showing COD. *) Ordered * kilo , payment done apprx ****/-. Delivered *** gms worth ***/-. Invoice attached. Somany times mailed . No proper...

Nov 02, 2024 by V Gnana Sagar Reddy

Swiggy - I have received spoiled product has free compensation for my order ^{Awaiting Details}

Order id #***************...

Nov 01, 2024 by Sivaprakash

Swiggy - Regarding cancellation charges ^Closed

I have ordered biryani in swiggy account with order id ***************. Due to my phone is not working at that time I have given another number to delivery partner to reach out to me. But he didn't called to that number and cancelled the order ...

Oct 31, 2024 by Pavani tumu

Swiggy - Swiggy using my email id for someone else order ^Closed

Oct 28, 2024 by Akshay Ravindran

Swiggy - Cancellation charges ^Closed

I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. I placed an order on Swiggy (Order ID: ***************) and paid the tota...

Oct 27, 2024 by Saket Srivastav

Swiggy - ORDER NOT DELIVERED ^Closed

I placed a prepaid order with Swiggy, which was unjustly canceled by the delivery partner despite my clear instructions. After confirming my address, the delivery partner stalled near my location for ** minutes without further contact, then can...

Oct 27, 2024 by DEV SHARMA

Swiggy - Incomplete order delivered ^Closed

My order which also had * burgers was not delivered. When raised a complaint with Swiggy, they closed it by saying, you can rate the restaurant. How can they this to customers. Order id : ***************. I do have a video recording ...

Oct 26, 2024 by Namadev Nalawade

Swiggy - The order was tow hours late ^Open

I ordered a cake and I received it after two hours of ordering time the delivery person was making excuses but when he came I was able to see that he was fully drunk. And when I complained about it the are offering me *** rs. How can I accept t...

Oct 26, 2024 by Urvashi chaudhary

Swiggy - Cancel order without appropriate reason ^Open

My swiggy order ID ***************. When delivery agent comes to me and call me but I am not able to hear his voice then I also call back to him *-* times call duration *,* sec each but not received any voice. After that he cancelled order and ...

Oct 21, 2024 by Sujeet Kumar

Swiggy - Spoiled food received however didn t get any resolution ^Closed

have raised multiple complaints to swiggy about an order which was received spoiled with proper picture however they didn't bother and in revert they mentioned that in compensation they have added a coupon and that will be visible at the time o...

Oct 16, 2024 by Jaspreet Kaur

Swiggy - Item wrong ^Open

I order veg pizza with fries but they deliver non veg pizza without fries....

Oct 14, 2024 by Manoj Agrawal

Swiggy - Swiggy cancelled prepaid order of 2750 and charged 2750 cancellation Fee ^Open

I stay in Pune. My son studies in VIT Vellore college. He ordered food from swiggy for a party amounting to Rs ****. I got a call from a spam number (which was from swiggy). due to the emergency at home at that moment I could not took that c...

Oct 14, 2024 by Renu Nagpal

Swiggy - Swiggy order failed but amount debited from account ^{Awaiting Details}

I had placed an order on Swiggy Instamart for *** rs but the order wasn’t failed, and the amount got debited too. The customer care says wait for * days but they aren’t even taking the reference number from me for that...

Oct 13, 2024 by Priyanshi Mohta

Swiggy - Package delivered but quantity is less ^{Awaiting Details}

I ordered dhokla ***gm from nathus they gave me ***gm after talking to restaurant they said it was by mistake raised a complaint on swiggy then we will do after raising complaint to swiggy they were like we can't do anything just rate the resta...

Oct 13, 2024 by Kamran khan

Swiggy - Delivery partner fraud by Swiggy ^Open

I wish to report an incident of fraudulent activity and poor customer service by Swiggy, which resulted in a financial loss of ₹*** due to a non-refunded order that was marked as "delivered" but never actually reached me. On *th October **...

Oct 13, 2024 by sandip parmar

Swiggy - Prepaid Food not delivered ^Closed

I ordered paneer chilli gravy ,paneer tikka pizza and kadhai paneer from Swiggy for ₹***, which I paid upfront via UPI. A delivery person named Pushpendra Kumar was assigned to deliver my order. He called me once on my registered number for d...

Oct 12, 2024 by Shruti mishra

I ordered the food on time but it didn't assign the delivery partner at time, leading to long waiting hours, I starved to death. during the waiting hours the hope to get the food delivered the pain and the mental agony and the false notifica...

Oct 11, 2024 by Rahul Kumar

Swiggy - Mera pese kat liya or abhi tak nhi diya ^Closed

Mera pese kat liya or abhi tak nhi diya or me bar bar sikayat kari bhir nhi de rahe he ...

Oct 03, 2024 by Kapil meena

Swiggy - I ordered from food from swiggy but I didn t recieve it but it marked delivered in the app Inspite o ^Open

I ordered cake from swiggy, but because of address issue i cancelled the order in a minute, they charged complete amount of this.I need refund .I'm requesting you to take serious action on this. Thank you.. ...

Oct 01, 2024 by Bhavani

I ordered from food from swiggy, but I didn't recieve it but it marked delivered in the app. Inspite of not getting the order the swiggy is not responding neither in email nor on call...

Oct 01, 2024 by SARTHAK SETHI

Swiggy - Missing item in my order ^Closed

I ordered food from shree mithai licated in anna nagar. The total cost of the order was **** rs. Among which a item was missing which cost around *** rs. Item name is mutter paneer. Swiggy customer care doesnt give an option to contact them via...

Sep 22, 2024 by Prakul Rana

Swiggy - Substandard Food Quality ^Open

I had ordered food Chicken Manchurian Dry on **.**.****. When the food was delivered and on opening the package we food that the chicken was under cooked. The chicken was not edible at all. When the matter was taken up with Swiggy they refuse...

Sep 21, 2024 by Santhosh Sivaraman Nair

Swiggy - Unsatisfactory Customer response ^Open

I have placed a order and not received PDF invoice copy, when I ask for it the customer service asking me to wait for **-** hours. The product had spillage issues and when I raised a issue through chat system the response was not satisfactory. ...

Sep 17, 2024 by Puneeth Kumar R

Swiggy - Food not delivered money not refunded ^Closed

I ordered food on **-**-**** at Kilo Biriyani, Durgapur. Food not delivered. Money not refunded till date. ...

Sep 15, 2024 by PB MITRA

Swiggy - Swiggy Fraud ^Open

On **'August, **** I ordered * burgers and * Meals Including Burgers, French Fries, Coldrinks and Mcpuffs. After I ordered they provided me online invoice of the order and when I went to receive the order the delivery boy handed me someone else...

Sep 03, 2024 by Yashaswi

Swiggy - I d is hold ^Closed

My I'd is hold ...

Sep 02, 2024 by Yogesh

Swiggy - Distress with Swiggy Life Threatening service ^Open

I am lodging a formal complaint regarding order #***************. Despite waiting for over three hours, the food was not delivered to me. According to the delivery partner, the order was mistakenly delivered to a child instead of the intended r...

Sep 02, 2024 by Abhishek Singh

Dear Team, I hope this email finds you well. I am reaching out to seek your legal advice regarding a distressing incident that occurred with a Swiggy delivery boy during a recent order I placed. The situation has left me feeling threa...

Sep 02, 2024 by Shlok

Swiggy - Food delivery late and less quantity ^Closed

I had ordered food from swiggy while ordering it was showing **-**minutes but it get delivered to me in *hour and because of late delivery food was not hot it became cold and tasteless. After delivery issue i get less quantity to food as compar...

Aug 28, 2024 by Piyush chaudhary

Swiggy - Missing items ^Open

I have ordered * ***gms and * ***gms of ice cream but i have received * *** gms of ice creams. ...

Aug 24, 2024 by Varun

Swiggy - 1 quantity delivered for 2 ordered meals ^Closed

I had ordered * quantity meal from wow china on swiggy app on **th aug afternoon. The delivery guy brought only * and was arguing that I ordered only * and he delivered whatever he got from restaurant. He asked me to give complaint over chat. W...

Aug 22, 2024 by Kiran Jha

I ordered halfiram sweets from swiggy it’s showing delivered but not received to me....

Aug 19, 2024 by Divya kumari

Swiggy - Need a copy of restaurant bill paid last night ^Closed

Last night I paid Rs **,***/- on my credit card at BUNDLTECHN at the restaurant 'Sutra - The Gastropub' DLF Cyber City, Gurgaon. The ORDER #***************. I am requesting you for a copy of the invoice... i requested for the same on Chat with...

Aug 17, 2024 by ASHISH KANKAN

Swiggy - Food was spoiled and bad smell coming from food ^Closed

I order the food from Swiggy .. I order the food on **.** Am but I get the food on **.** when I taste the food… bad smell coming from food and totally food was spilled please take the food from my home And taste it and your costumer executive...

Aug 15, 2024 by Aman

Swiggy - Swiggy order ^Open

My Swiggy order #*************** placed at **:**PM dt **.**.**** was not delivered even after *hrs, and was then cancelled by Swiggy alone at **:**PM. However, the paid amount was charged as CANCELLATION FEE even the order was not delivered at ...

Aug 14, 2024 by Golu Dubey

Swiggy - Order placed twice and money deducted twice without my consent ^Closed

Placed an Instamart order on Swiggy. Fast forward to when the delivery personnel show up at my door, I see two of them with the same orders in their hands. I contact Swiggy customer support to get solution on this issue. They deny that their po...

Aug 12, 2024 by Venkataraju Agni

Swiggy - Ordered delivered to someone else ^Closed

I ordered food and i was waiting for the call as delivery partner was showing * min distance from my location. I shared the voice note along with full address but suddenly the food showed me delivered, no call no message no notification was the...

Aug 09, 2024 by Ishika Gupta

Swiggy - Complaint Regarding Order Cancellation and Inconvenience ^Open

I did not receive my order on time because delivery partner sent me message without delivering the order. I talked with company representative (Sumit) and he said that you will get refund for that. For new order My family waited for next * hour...

Aug 07, 2024 by Deepak Singh

Swiggy - Burnt food ^Open

I have ordered margarita pizza, when the food arrived the bottom of the pizza is totally burnt which is not edible to eat , and can smell the burnt...

Aug 06, 2024 by Bhavya

Swiggy - Partial order delivered ^Closed

I've ordered from instamart, they delivered partial order and they are refusing to refund amount for the remaining order...

Aug 05, 2024 by Mahesh

am writing to express my deep dissatisfaction with the service I received from your company on **-**-****. I placed an order at **:** PM, which was accepted and assigned to a delivery partner Shekhar Maiti at ***********. However, after waitin...

Aug 05, 2024 by GAGAN KUMAR PATASKAR

Swiggy - Refund not credited in account ^Closed

In my swiggy app refund process is completed but amount is not reflected in my account. There is no customer care number or email in swiggy where I can address them. Kindly do the investigation regarding it....

Aug 04, 2024 by Archita singh

I have ordered (***************) food for my swiggy today (** /Jul/****) . Paid *** for total order. We enjoyed all food but frustrated with one order idly. Average cost of * idly in other hotel may be ** but restaurant we ordered costed ...

Jul 31, 2024 by Prakash Saravanan

Swiggy - Incorrect order delivered after a delay of 1 hour ^Closed

I had ordered * coke zero *** ml can, * cajun onion rings and * zesty rice bowl. After the message about the order picked up for delivery in ** mins, the order was delivered by the executive in *hour. When the order was delivered, I immediately...

Jul 28, 2024 by Shyam Kumar Murmu

Swiggy - Received package with missing items ^Closed

I have ordered food from swiggy restaurant name Empire Kanakapura road, they have delivered my order with missing items, swiggy is not ready to compensate on the same and Empire restaurant is blaming the delivery partner. The missing items are ...

Jul 26, 2024 by Meghali

Swiggy - Coupon failure and cancellation fee ^Closed

I had ordered the shake from swiggy but when the bill was processed, The coupon failed and the bill was too high than the actual restaurant outlet menu. I had cancelled the order but I got cancellation fee. I want to remove my cancellatio...

Jul 25, 2024 by Saif Hassan

Swiggy - Food missing and the food was cold ^Closed

The fries was missing with the burger and the burger was cold. I called the swiggy helpline but they told me to email foodissues@swiggy.in but they did not respond with **hours and after calling them again and again and mailed them they gave me...

Jul 21, 2024 by Dev Bararia

I ordered the food at swiggy but the delivery boy cancelled my order even before reaching my home and refuse to give me my refund when i asked for it ...

Jul 19, 2024 by saju varghese

Swiggy - Worms present in my food salad ^Closed

There were worms present in the food I ordered ...

Jul 16, 2024 by Isaac Livingstone

Swiggy - Delivery charges ^Closed

I purchased swiggy one inorder to save money and not pay the delivery charges but after renewal of my swiggy one i have to pay for delivery charges too for the restaurant which provided free delivery services earlier so now i paid for swiggy on...

Jul 15, 2024 by Sharique Khan

Swiggy - Swiggy customer care number ^Closed

o file a complaint with Swiggy, you can follow these steps: Contact Swiggy Customer Support:{ O***-**O-****}contact now. ... Provide Relevant Details: When contacting customer support, provide them with all the necessary details related to you...

Jul 13, 2024 by amakkumar

Swiggy - Unfair cancellation fee and refund dispute Order I d ^Closed

I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. On * July(Midnight), I placed an order on Swiggy (Order ID: **************...

Jul 11, 2024 by Piyush chaudhary

Swiggy - Fraud by swiggy ^Closed

I ordered a egg curry and a egg biryani from manbhavan resturant through swiggy and only egg curry was delivered to me with spoon and salad I didn't receives egg biryani and after I complaint on swiggy help they told me that they will replace...

Jul 10, 2024 by Atul Chaturvedi

Swiggy - Health Risk and Inadequate Response from Swiggy Regarding Contaminated Food ^Open

The food was not delivered as promised and customer support guy kept me waiting with out resolution and kept giving automated messages with out even processing my angst....

Jul 08, 2024 by Raghunath

Swiggy - Food delivery delayed and very cold food delivered ^Closed

This is regarding Swiggy order number ***************. I ordered this food at *:** PM. In this restaurant, the food usually gets ready in just * to ** minutes and also gets delivered to my home usually in ** to ** minutes. However, this ti...

Jul 05, 2024 by Naveen K N

Swiggy - Food delivered very late ^Closed

Date of Incident: ** June Location: Noida Details of Incident: I placed an order on Swiggy with a promised delivery time of ** Minutes. The order arrived significantly late, exceeding *.* hours after the promised timeframe. This result...

Jul 04, 2024 by Nikhil Pratap Singh

Swiggy - Swiggy did not paid me ^Closed

I worked for * days in swiggy as a delivery boy and now they are not paying me for my work. They said that they have a joining bonus which is not mentioned anywhere ...

Jul 03, 2024 by Tushar Kumar

Order Number: #*************** Restaurant: Raj Cabin Incident Description: On **th June ****, I placed an order through Swiggy from the restaurant Raj Cabin. Upon receiving the food, we discovered it was contaminated, as it tasted bi...

Jun 28, 2024 by Druhin Tarafder

Swiggy - Missing food item and Stale food delivered ^Closed

I ordered food on ** jun **** from Swiggy order no. ***************, Patiala Chaap and Rolls is the restaurant's name that delivered only * items in place of *. That was only the first issue with that delivery. Second is everything was poorly p...

Jun 23, 2024 by Ritu Sahani

Swiggy - Delivery of food order took too long ^Closed

I ordered my food @ around *:** pm the order took so long that even till *:** pm the delivery partner wasn't moving and the order was not even picked up from the restaurant. I was hungry as hell with no other option left, cancelled the order. T...

Jun 23, 2024 by Rupesh C

Swiggy - Part product not delivered ^Closed

The call centre person said the amount of Rs *** will be credited to my Swiggy account as the Wada Sambhar dish was not delivered with other items on **th June dinner…but I am unable to find the said amount in my account since then...

Jun 23, 2024 by M

Swiggy - Ordered items are missing ^Closed

I order mixed ulavacharu biryani but they sent only rice to me...

Jun 23, 2024 by Nagesh

Swiggy - Non veg food delivered instead of veg ^Open

I have ordered kadhai panner combo and i eat it but later i find that its chicken and iam pure vegetarian.Swiggy is not owning any responsibility of this incident and the resturant is saying causually that no issues....

Jun 22, 2024 by Kanishka

Swiggy - Money is not getting refunded as my child accidently cancelled the order but the time frame between ^Closed

Hello swiggy, I have ordered the food and accidentally my son has cancelled the order but if you see the time I have ordered and it got cancelled ,it's not more than a *.* minute. Kindly see the screenshot for your reference and I would r...

Jun 19, 2024 by Sunny Sinha

Swiggy - Worse Food Quality ^Open

Recently I have ordered an burger using Swiggy. Unfortunately When the burger arrived it was in very bad condition. Even it was not same as like was shown in photo. I have sent an email to swiggy with the complaint regarding bad food and they j...

Jun 16, 2024 by Hiren Sojitra

Swiggy - Incomplete swiggy order order 176973161092185 missing item unresolved complaint ^Closed

We were shown a total time of **-** mins for our delivery. It has been more than *** mins and yet it’s showing **-**mins. I’ve called the place and they said they’re ready with the item but the delivery partner hasn’t yet arrived. What ...

Jun 16, 2024 by Sudipta Jha

Swiggy - Refferal Amount Not Received Even Complained to Grievance Team ^Closed

I referred a friend to Swiggy on May *rd, ****, who placed an order using my referral code the same day. The referral was acknowledged as successful in my account, and as per the terms, the cashback should have been credited within ** hours. Ho...

Jun 15, 2024 by Pritam Debnath

I placed a Swiggy order (Order #***************) for * full Malai Chaap and * Rumali Roti. However, I only received * Malai Chaap and * Rumali Roti, and the order arrived after * hours, which was cold. Here's a timeline of my attempts to resolv...

Jun 15, 2024 by Priyanshu Panwar

Swiggy - Stale item also bones delivered ^Closed

Hello, The quality of service has seriously deteriorated from Swiggy. They don’t even take the serious complaints seriously. For the order ID ***************, clearly I have ordered for boneless biryani yet the restaurant has sent food with ...

Jun 15, 2024 by Anubhav

Swiggy - 100 Cancellation Charges without Providing Service ^{Awaiting Details}

On June **, ****, I went to Dadu’s Sweet shop near Paradise Circle in Secunderabad and ordered * KG of sweets through Swiggy to avail Swiggy Lite benefits. I provided the same sweet shop address for delivery as I had an upcoming outstation jo...

Jun 14, 2024 by Absar Shaik

Swiggy - Payment not fully credited ^{Awaiting Details}

My order earning is *** but only *** amount only credited balance *** is pending ...

Jun 13, 2024 by Ranjith babu k

Swiggy - Order got cancelled ^Closed

I had ordered from a restaurant called - How I met your burgers on May **th at **:** PM. After some time I receive a notification from Swiggy that my order has been cancelled. When I checked they cancelled my order which was to be delivered in ...

Jun 10, 2024 by Jeevan Manoj

Swiggy - Someone is using my Swiggy Account ^Closed

I've been receiving invoice emails from Swiggy for someone else's orders with my account.I want Swiggy get my account logged out of the someone else’ device and get my account verified using mail. Thank you....

Jun 09, 2024 by Rashi Bansal

Swiggy - Swiggy not issuing refund ^Closed

I placed an order via Swiggy for a large quantity of chilli garlic chicken from The Cascade restaurant on May **th. However, upon delivery, I received a medium quantity instead. This discrepancy is evident from the bill provided by the restaura...

Jun 08, 2024 by Aswathy S

Swiggy - Quantity of order not delivered by swiggy ^Closed

Order id *************** swiggy. I had ordered * quantity of chicken burgers by kfc on swiggy. The delivery partner delivered me only * burger. He did not even come up on *nd floor to deliver the order. He made me to come down and receive the o...

Jun 05, 2024 by Ria Maria Cardoz

Swiggy - Zone edit problem ^Closed

Hi I am a swiggy rider my zone is Ulhasnagar By mistake zone has been edited from company so please change my zone...

Jun 05, 2024 by Kunal rajodia

Swiggy - Order cancelled after long waiting time ^Open

I am writing to file a consumer case complaint against Swiggy regarding a recent order I placed on [*th June ****]. I am highly dissatisfied with the service provided by Swiggy, specifically the longer waiting time, lack of information regardin...

Jun 05, 2024 by Asit Kumar Mohanty

Swiggy - Food was not delivered ^Closed

I have placed an order last night of * fried rice and * noodles. Food was not delivered due to out of stock. But in the app it says food was delivered. I talked to number of executives and only got fed up. I emailed of twice with no response. W...

Jun 02, 2024 by Reshma

Swiggy - Formal Complaint Regarding Incorrect and Unsatisfactory Order Urgent Attention Required ^Closed

I am writing to formally lodge a complaint regarding an extremely disappointing experience I had with my recent order through your platform. On June *, ****, I ordered "Infinity Chicken Noodles" from my go-to restaurant 'Oink Infinity' via t...

Jun 01, 2024 by Tushar Das

Swiggy - Order not received ^{Awaiting Details}

I ordered from the swiggy app from a nearby restaurant but after the shown time and tracking delivery partner at the end I did not receive my order. I even contacted their helpline number multiple times they just told me to email them and I did...

May 29, 2024 by Lavanya bali

Swiggy - Food not delivered and refuse to refund ^Closed

on **th May **** around **:** PM ordered food via app. Exactly after ** minutes it was updated delivered but i never got the food. Driver was unreachable. When I spoke to swiggy customer care, he denied to refund and asked me to place new order...

May 29, 2024 by Sunil kumar

Swiggy - Delivery boy refused to come at my location ^Open

I had ordered a pizza from Pizza Hut located at City Mall in the Mohaddipur area. I entered my address as H.no **-D, Darghiya Nanda Nagar, Kunraghat, Mohaddipur, Gorakhpur. However, the delivery boy said that his app was only showing "Mohadd...

May 28, 2024 by Yashpal kumar

Swiggy - Serving egg on green label ^Open

Today i saw items containing egg are also included in pure veg selection for Biggies burger restaurant on swiggy This is misleading ..egg contained items should be marked differently ...

May 26, 2024 by Makarand B

Swiggy - Item in the order is missing ^Closed

The order delivered was incomplete and when I complained about missing order with proofs they are refusing to refund ...

May 21, 2024 by Vijay

Swiggy - Refund or exchange for the order ^Closed

I'm TUSHAR JENA your Loyal and Respected Member, Actually I order mc aloo tikki x Small Cola x Small Fries x Mc Puff In my order, I pay attention regarding the packaging, all the food has been wasted and torn by some wet thing when I notice All...

May 19, 2024 by TUSHAR JENA

Swiggy - Food was not delivered and received no refund after seven days ^Closed

Order was made from Arsalan park circus *point by Swiggy.vide order no.*************** on **.**.**** at **.** p.m.name of delivery boy was sk.golam hossein. At utter surprise,after one hour of order made, he informed that food can not be delive...

May 18, 2024 by Sheikh Shahina

Swiggy - Heavily Delayed Food Delivery ^Closed

The order was heavily delayed and for a restaurant which was *-* kms it took * hours to deliver the order. At first there were multiple orders stacked for that order after which the delivery agent delayed stating he had issues with the app....

May 18, 2024 by Anurag

Swiggy - Refund not processed ^Open

Money debited for a failed transaction and ** days passed away but refund not processed ...

May 17, 2024 by Sanjeev Kumar

Swiggy - Cancellation policy is not fair ^Closed

I placed an order with Swiggy. App was showing the delivery of ** mins when I choose the restaurant. It started showing ** mins after the order was placed. And when i try to cancel the order before the restaurant accepted Swiggy didn’t accept...

May 17, 2024 by Lakshminarayana Surpur

Swiggy - Health hazard causes by Swiggy ^Open

Swiggy Order Id: #*************** My order was placed at *:**pm. After almost **mins I started to call the driver which wasn't attended by the him. After many calls to driver and **mins later, i.e. around *:**pm I raised a complaint and called...

May 15, 2024 by Sulagna Ghose

Swiggy - Got a wrong delivery and don t listening to my complaint ^Closed

on monday, ** may **** i ordered a tandoori paneer pizza from pizza galleria from swiggy application and after some time delivery came confirm my handover the delivery to me when i checked the order it a garlic bread and even ordered from zoma...

May 14, 2024 by Yash Sharma

Swiggy - Missing item in delivery ^Closed

I had ordered two plates of paneer do pyaza from Kaveri restaurant lalpur, Ranchi. I only received one plate. When I asked for refund, I was not given any sort of refund. ...

May 13, 2024 by Mansi Singh

Swiggy - Money is getting robbed ^Closed

I have ordered veg meals. They have supplied a dosa. Through their application I raised complaint via chat. Instead of refund the amount or asking the particular restaurant to issue meals they issued coupon. Spoken with executive they rude and ...

May 12, 2024 by J

Swiggy - Swiggy delivered cold food after 70 mins ^Open

They took ** mins to deliver an order from a restaurant which is just * km from my place, they didn't assign delivery partner for an hour. Food I received was completely cold, I called at restaurant and they said food was packed in ** mins but...

May 12, 2024 by Gurjot Singh

Swiggy - Freebies scam ^Open

Today when I order in swiggy instamart it prompted me purchase more for freebie But when delivered my items the * freebies which had commuited were not delivered When I complaint the reply I got is We will server better in next order The freebi...

May 12, 2024 by Muralidharan Paulraj

Swiggy - Order not placed still order received ^Closed

I searched the order on swiggy and was about to place and order,i don't wanted to pay online therefore i cancelled online payment mode and instead searched for Cash on delivery and their was some problem,so i didn't placed order.Instead i close...

May 11, 2024 by Manish Wadive

Swiggy - Part of items missing from the order ^Closed

I ordered * box of kozhukattai however i received * box alone, when escalated, the help desk agent promised the refund initially but later mentioned she cannot and asked me to email to support....

May 10, 2024 by Maria Jasmine

Swiggy - Food Order not delivered infact delivered to differnet person with same name ^Closed

My locality has two person named on Customer's name, and the order is delivered to wrong person with same name. On my further conversation with the delivery agent I got to know that he has delivered the order not directly to wrong person wit...

May 08, 2024 by Ajay Yadav

Swiggy - Charging more than printed menu and sharing delivery with other customers ^Open

Swiggy order ORDER #*************** The menu price is *** RS , they charged *** RS on the menu. They charged ** rs for packing And ** rs for delivery. Promised delivery time was ** minutes , They shared my delivery post pickup with anothe...

May 05, 2024 by Mahesh Naik

Swiggy - Refund from Swiggy team ^Closed

I have placed order to Swiggy for delivering the order no ***************. Food was showing delivered whereas I didn’t receive it. Since then I am chasing swiggy team for solution of the issue but they are not responsive and not refunding th...

May 05, 2024 by Manisha Saha

Swiggy - Refund not processed ^Open

I have attached all my conversations with swiggy for your reference. their agents were so dumb that they think I don't understand buy * get * free. I ordered * masala paneer roll where I had get * free For * cheesy corn paneer roll the same....

May 05, 2024 by Renuka Devi Goparaju

Swiggy - Delivery boy stolen my son crocs ^Closed

Your delivery boy stolen my son crocs it's worth become 5000...

May 04, 2024 by Gururaj

Swiggy - Someone called me and asked to pay fine ^Closed

I joined as delivery partner in **** and no balance was pending n left work after * month due to health issue n personal problem..now someone called me and asked to pay fine of **k + that is after * years .. it is very much mind upseting thing ...

May 04, 2024 by Darshan k g

Swiggy - Complaint Regarding Undelivered Order and Refund Issue by Swiggy ^Open

Dear Sir/Madam, Through this email, I would like to lodge a complaint regarding Swiggy's failure to deliver my order and falsely marking it as delivered, while also refusing to refund my money. On **-**-****, I placed an order with Swiggy...

May 03, 2024 by Rishabh shukla

I ordered a few items for my home from Swiggy Instamart. However, after placing the order, it was not delivered to me, and the delivery partner marked it as delivered. The delivery partner (of Dunlop, Kolkata store) called me and said, "Ki aapm...

May 02, 2024 by Abhay Kayal

Swiggy - Refund Amount ^Closed

I have ordered food in Swiggy and due to time delay I cancelled it. It's not my mistake. They have charged entire ordered amount as cancellation amount...

May 01, 2024 by Deepa Raja

Swiggy - Item missing and bad quality food ^Closed

I have a complaint regarding the order #***************. Order included Plain Naan(*), Tandoori(half), Alu Mutter Curry(*), Laccha Paratha(*). Issues with the order. *. Order was late as the delivery partner took a longer route. *. Aloo ma...

May 01, 2024 by Deepak Bonela

Swiggy - Swiggy Gift Card Fraud ^Closed

I purchased a **** Rs Swiggy gift card for my freinds. But that shared like is not working for him and he is not able to add money. And there is no way to contact Swiggy contact care and no is responding. I lost of Rs **** after this fraud...

Apr 28, 2024 by Suman kumar

Swiggy - Items missing from the order ^Open

I ordered form KFC kellambakkam through swiggy, Orders items were- playing ** chicken meal-*..................****rupees mixed chicken zinger burger doubles-*............***.**rupees chicken popcorn-medium-*.................***.**rupees And...

Apr 28, 2024 by Ayaan Gupta

Swiggy - Food is cold and burnt ^Closed

The food is cold and burnt and very less in quantity ...

Apr 28, 2024 by Om

I ordered a meal from swiggy and paid in prepaid but they never delivered which resulted in a loss of *** rupees. Swiggy order id- #*************** Ordered on April ** at **:** AM....

Apr 28, 2024 by Dhritiman Chirua

Swiggy - Swiggy ^Closed

**/*/** I was Oder *kg potato but it was delivered only *kg why...

Apr 25, 2024 by Soumita

Swiggy - Instamart order not delivered and no refund received ^Closed

I have not received my instamart order from swiggy of rupees ***. The delivery person was not receiving my calls though the tracker showed * mins away. Then the tracker disappeared and so was the order details. The phone no. Of the delivery per...

Apr 24, 2024 by Nibedita

Swiggy - Menu card shown items missing in platter ^Open

I have ordered few items from this restaurant and in tandoori platter mushroom was there and i have been served mushroom in the box. On raising compliant in swiggy on same day they denied that restaurant is not accepting. All the platter was ...

Apr 24, 2024 by ERANKI NAGASAI SRIRAM

Swiggy - Incorrect item received ^{Awaiting Details}

The order was for chicken ** biryani, and they have delivered plain rice. I have contacted them multiple times through chat, call and mail. They are frauds who are looting their customers ...

Apr 22, 2024 by Anubhav

Swiggy - My swiggy order was not delivered ^Closed

recently placed an order with Swiggy, expecting a seamless experience. However, upon delivery, I discovered that one of the two items I ordered was missing. Despite reaching out to Swiggy's customer support, the response has been unsatisfactory...

Apr 21, 2024 by talha

Swiggy - Double payment charged and now not reverting ^Open

They charged me double that is online and later when delivery person came he took more money by saying your only payment failed so you send it online on his number ...

Apr 21, 2024 by Virendra Singh

Swiggy - Instamart food not delivered Driver Scammed ^{Offered Resolution}

I ordered my food from Swiggy. First ** mins the driver was not assigned after that driver picked my food and he went in the opposite direction from my home location. He didn't pick up my calls nor reach me after reaching my location and marks ...

Apr 21, 2024 by Harsh Jain

Swiggy - Swiggy membership fees ^{Awaiting Details}

I have paid yearly subscription fees for Swiggy one on **th October **** the company is denying it they have received as i have been using that app and service occasionally since October and had never issue earlier but on my last order dated Ap...

Apr 17, 2024 by Amir Halani

Swiggy - Swiggy Genie order not delivered ^Closed

I made this order on swiggy genie on **:** which was supposed to be delivered in another ** mins but has not been delivered it Raised multiple escalation on their help site ,explained the same issue to thier * different executives(Nishant,M...

Apr 17, 2024 by Kisalay

Swiggy - FOR PROVIDING IRRELEVANT INFORMATION AND NOT PROVIDING ANY SOLUTION FOR PROBLEM ^Open

The food I ordered was not deliver and I have raised an issue * days back but not yet resolved and no one is responding from Swiggy side And I’m waiting for it so please solve it soon...

Apr 17, 2024 by Minal

Swiggy - Items were missing from Order ^Closed

For order no: #***************, Complaint Regarding Missing Item and Refund Denial by Swiggy I am writing to formally lodge a complaint against Swiggy concerning a recent issue with my order where an item was missing, and my subsequent refun...

Apr 16, 2024 by Anshul

Swiggy - Order not delivered on time ^Closed

I have received my Order from Swiggy even after complaining again and again for several hours and I paid the bill online even that bill was not refunded by company....

Apr 16, 2024 by Sarvesh Varyani

Swiggy - Food did not delivered ^Closed

Food was not delivered at the last moment and they cancelled our Order after waiting for 1 hour...

Apr 16, 2024 by Arvind singh

Swiggy - Swiggy not refund my amount ^Open

I registered on swiggy as a delivery partner on **th April **** they charged me RS *** for bag and t-shirt. Now * days are paased still my I'd is not activated so that I can start my work and no bag and t-shirt SENDED to me coz they said after ...

Apr 15, 2024 by Anurag shrivastava

Swiggy - Delivery partner payment done but id not active ^Closed

Maine swiggy delivery partner ke liye mere zone ke liye payment kardiya but id active nahi hoyi...

Apr 14, 2024 by Fazal Mohammed Bafazal

Swiggy - I want my refund ^Closed

I want my refund of rupees *** because delivery boy cancelled my order ...

Apr 13, 2024 by Vishal

Swiggy - Swiggy floating cash ^Closed

Hi I have joined in **** and work for one month only that time no one is properly trained us ,as you can check i have paid all the amount the **** amount is my delivery commission if you check my ledger it will be same amount of my commissi...

Apr 13, 2024 by Aslam sher kha

Swiggy - Wrong item ^Closed

I order * litre water bottle but Swiggy delivered * litre water bottle ...

Apr 13, 2024 by Rohan chavan

Swiggy - Cancelled the food order ^Open

I and my team we were hungry so we decided to order biryani from Swiggy at late night around *:** Am on **-**-****. We ordered and we waited until the expected delivery time which was at **:** Am and when the delivery time approached the Delive...

Apr 13, 2024 by Ataul Mustafa

A FEW DAYS AGO I ORDER SOME FOOD BUT I RECIEVED WRONG FOOD FOR SAME I HAVE REGISTERED A COMPLAINT ON THE AAP.. BUT STILL THERE'S NO RESPONSE BY THEM.. AND ALSO THEY PROVDE IRRELEVANT INFORMATION...

Apr 12, 2024 by RISHI GARG

Swiggy - Got Cockroach in food but I received very bad response from swiggy ^Closed

Rider asked for otp to change rider and my account got hacked and package also not delivered ...

Apr 09, 2024 by Abhijeet sharma

Swiggy - Not recieved Swiggy refund ^Closed

I ordered paneer biriyani in swiggy but they delivered bagara rice and I raised issue through swiggy help. After that they initiated full refund and they told it will be Credited to your account from which I have paid for the order.Its alrea...

Apr 08, 2024 by B Srinivas

Swiggy - Missing item and received food quality not good ^Closed

I order noodles lollipop manchurian gray through swiggy but * item missing and received only lollipop..and lollipop condition so bed.. chicken are undress smell not cooked proper.. And all amount deducted and swiggy not refund my amount ...

Apr 08, 2024 by Resham kavitya

Swiggy - Bill amt is 283 but I paid 326 ^Closed

On apr *,**** I have ordered cake from bakingo, bangalore.the bill amt is *** but I have paid ***...

Apr 07, 2024 by Mathumitha

Swiggy - Ordered not delivered consent person does not call ^Closed

Swiggy delivery agent is sitting outside and smoking instead of making a phone call. Rest * to * times there has been no communication more Than *k has been waste now...

Apr 07, 2024 by Avena

Swiggy - Package not Delivered ^Closed

Been waiting for more than *.* hours with no contact from the delivery guy even customer support is just delaying and not providing a satisfactory response just keeps on saying not able to connect to delivery guy...

Apr 06, 2024 by Souradip Ghosh

Swiggy - Packege and food ^Closed

I have ordered KFC food from Swiggy order number#***************.The package and food Quilty is very bad. Total food and money wasted. For that have phots. Company offering me only ** rupees. But total amount I lost ***. ...

Apr 03, 2024 by kunuku ravalika

Hi sir / madam, I have ordered chicken wings biriyani from a restaurant through Swiggy last night but surprisingly I have received cockroach biriyani. I have spoke to customer support team regarding this but the response from them was so dis...

Apr 03, 2024 by Maruthi Kumar

Swiggy - Swiggy not providing refund by any means ^Open

ORDER: #*************** The restaurant 'Amboli Spice' did not contain some items in the order, so they gave us option to cancel the order, so we cancelled it. Swiggy accepted the order cancellation and told us we will get refund within *-* wor...

Apr 01, 2024 by Yash Sanjay Chatim

Swiggy - Swiggy not providing refund by any possible means ^Closed

Order #*************** The restaurant 'Amboli Spice' was not able to fulfil our order, so we got the option to cancel it, which we did. Swiggy had accepted our order cancellation and said amount will be refunded. We kept on contacting Swiggy, ...

Apr 01, 2024 by Mrin Chatim

Ordered * veg manchow soup and one mixed noodles but in delivery noodles is missing, and * non veg soup has been delivered....

Mar 30, 2024 by Prem Sagar Mishra

Swiggy - Someone is using my email on swiggy ^Open

Someone is using my email on swiggy. I am receiving someone else's food order's email in my inbox. The emails are from noreply so I can't even revert back to those....

Mar 27, 2024 by Shubham Gururani

Swiggy - I didn t my parcel but in app show its delivered ^Closed

I am writing to express my frustration with a recent delivery experience. to swiggy According to the tracking information, the package was marked as delivered, but I never received it. I tried contacting the driver "***** *****" numbers **-**...

Mar 25, 2024 by Sachin Tiwari

Swiggy - Return Refund Denied ^Open

I ordered THIN CRUST PIZZA BASE from the app that was a product of Britannia On their app it was shown in product photo as *pcs per pack and thin crust pizza base by Britannia, I wanted *pcs so ordered * packs It came as *pcs per pack so ...

Mar 24, 2024 by K Patel

Swiggy - Garbage delivered in the name of Food ^{Awaiting Details}

We ordered pizzas and pasta from Little Italy via Swiggy. Its unbelievable to even take a sight of the food that was delivered to me. It was nothing but a trash delivered by Swiggy and when we questioned it, he dropped the box and asked us to r...

Mar 23, 2024 by Priya

Swiggy - Money deducted from my bank account but food not delivered nor delivery person call me but showing f ^Open

I had ordered food amount ***/- and swiggy declined the order and instantly messaged a refund which I assumed wud take ** hrs or so .for two days the refund was reflecting in the swiggy app and pn the *rd day it vanished ,I mailed to swiggy w...

Mar 21, 2024 by Stanley Stephen

Swiggy - Complaint regarding misbehaviour of delivery partner ^Closed

Today on **.**.**** I ordered cake cost - *** from Bk ** confectionery to address House no ***, Lane No * , Sheetal Nagar, behlolpur but the delivery partner namely Kishan phone no -*********** didn't deliver the order and he refuse to delive...

Mar 16, 2024 by Himani

Swiggy - Food spilled and not giving refund instead giving Coupon ^Closed

I ordered a special *-Cheese pizza and few more food items from La pinóz pizza yesterday from Swiggy. Due to carelessness in delivery the cheese from the pizza was totally separated and only base was left. The cheese was the main part of that ...

Mar 16, 2024 by Ansuman Swain

I was searching for food on swiggy bt I got sleep while searching for biryani and when I woke up I saw money deducted from my account and swiggy showing food delivered at night nor any delivery person call me at night nor I got any food so I kn...

Mar 16, 2024 by Pankaj Kumar Haloi

Swiggy - Dual payment for food order ^Open

Made dual payments for same order *************** order id Rajat ***** ***** ...

Mar 14, 2024 by Rajat Jain

Swiggy - Wrong order delivered ^Open

I have ordered sp chicken fried rice from amrutha briyani centre in rajanagaram, Andhra Pradesh but I received dum biryani instead of fried rice.So I have raised complaint,they are not responding to mails.I want refund for the wrong order deliv...

Mar 12, 2024 by Niteesh

Swiggy - Suspended swiggy account ^Closed

For unknown reasons my account has been suspended, when asked for a reason they just said u would have done something wrong, atleast point out what wrong have I done ? ...

Mar 08, 2024 by Arsh mishra

Swiggy - Not Delivered and not refunded ^Closed

Ordered from Swiggy on *th March **** around *.** from Dominos. They dispatched the person from the store around *.** and I got a link from the for order. I waited till *.** and tried to call the delivery person and his phone was not in use. Ca...

Mar 08, 2024 by biju

Swiggy - Cancellation fee order no ^Closed

This was my first order on Swiggy Or I did not know about the cancellation fee or as per their policy they charge cancellation fee due to food wastage but what if I ordered ice cream? Where is the point of it plz help me to get refunded ...

Mar 07, 2024 by Anany

Swiggy - Swiggy Have Delivered a Non edible food to me and not refunding my amount ^Open

I had ordered aloo dum biryani from meghana foods. through swiggy order id : *************** on Tuesday *-**-****. As the food was dangerously, harmfully spicy Im not able to consume it. Im already having BP. forcing me to consume this is not...

Mar 06, 2024 by Sharath Kumar C

Swiggy - Taken money ^Open

This Amarjit Singh on ** feb **** a Swiggy delivery boy has taken ***** rupees from me because he said he had a accident on the way to my home and needed the money and he said he will return the money in * days and now his phone is. Off His...

Mar 05, 2024 by Amarjit Singh

Swiggy - Non refund of one payment out of two charged for one order ^Closed

No payment mode selected for order booked through swiggy as interested in cash payment which given after calling specially to agent because after handing over food, agent immediately disappeared without asking for payment which already kept in ...

Mar 03, 2024 by Rekha Nagpal

Swiggy - Fake advertisement on swiggy Restaurant didn t fulfill the offer shown on swiggy ^Closed

I ordered through Swiggy and called the restaurant via Swiggy. I asked if I could add two more brownies, they said yes and requested payment, which I made. My order was canceled without my permission, and I only received a refund for one brow...

Feb 29, 2024 by Sandhya m

Swiggy - ^Closed

मेरा ऑर्डर लेनदेन विफल हो गया लेकिन मेरे स्विगी मनी से पैसे काट लिए गए...

Feb 26, 2024 by Krishan Bishnoi

Swiggy - Partial item delivered ^Open

I have placed an order from swiggy where I have order rose tea and some other other as well, but while I am receiving the order I got to know that rose tea is missing from delivery. Then also delivered partner Sajan kunar confirmed that it is...

Feb 25, 2024 by Rakesh

Swiggy - Partial item delivered ^Closed

I have placed an order from swiggy where I have order * box of gulaabjaamun each of fill up by * gulaabjaamun but while I am receiving the order I got to know that is less maybe then also delivered partner girraj kumar confirmed the same they g...

Feb 24, 2024 by Ritish singh

Swiggy - Refund not credited in my bank account ^Open

Refund Money not credited in my bank account but swiggy staff saying your account is credited ...

Feb 23, 2024 by Palepu rajesh

Swiggy - Box seal opened and resealed using swiggy tape ^{Awaiting Details}

Cereals box was opened and resealed using swiggy tape and same was delivered. Customer care doesnt find anything wrong with this kind of delivery...

Feb 20, 2024 by Sainath K

Swiggy was showing an offer for **% off on their dineout section so i booked a table for * on the restaurant and i dined at that restaurant and when i asked to pay through the swiggy dineout section the restaurant manager declined the payment s...

Feb 14, 2024 by Nikhil

Swiggy - Hair in biriyani swiggy dont care about it ^Open

Order No: *************** I had a terrible experience with Swiggy today. I ordered food worth Rs. ****/- and found hair in my biryani. When I reached out to Swiggy, they simply told me that they can't do anything about the quality issue. I...

Feb 13, 2024 by Mehul

Swiggy - Food was not delivered and money didn t get refunded ^Open

I ordered food from swiggy, the delivery person was went to different location and was standing, I called him thrice and he said that your location is showing *kms away, hence I will not deliver the food. When the same location was being put at...

Feb 09, 2024 by Michael Arindan Bairagi

Swiggy - The payment of swiggy order ^Closed

I have ordered cake in swiggy on *st feb it is in cod. i asked delivery boy to take by cash but he asked to do by paytm and i have sent in paytm but the amount sent in paytm are in process. Again i did payment in swiggy app. i asked to delivery...

Feb 08, 2024 by sri kousthub

Swiggy - Swiggy delivered NONVEG food to a VEG household ^Open

I ordered VEG Mexican Bowl and they corrupted my religion and my values by sending some NON-VEG items to me, I contacted them regarding this and they refused a refund and asked me to raise feedback...

Feb 08, 2024 by Paresh Chitra

Swiggy - Not delivered order ^Open

Kal Raat mein Maine order kiya tha order ka last digit hai **** but vah order mere pass delivery nahin hua koi Balram Naam ka Yadav ka ladka tha usne bola ki order Maine pic nahin kiya hai vah order kahin aur hai aur uske bad mere swiggy instam...

Feb 03, 2024 by Harsh kumar

Swiggy - Wrong order delivered ^Open

I ordered chicken Singapore noodles from christy food point Akurdi Pune Maharashtra. They deliver me veg noodles that is also half plate. I raised a complaint to swiggy customer service but they are not helping. I want justice. I am trying to r...

Feb 02, 2024 by Parag Pagnis

Swiggy - Package not delivered Money not refunded ^Closed

The delivery person said he will deliver the package. I came to receive. Did not hand it over. And payment is not getting refunded. Neither they are accepting to deliver tomorrow ...

Jan 27, 2024 by Aastha Singhal

Swiggy - Food delivery complaint ^Open

I had ordered Peri Peri Shrimps and many more items from easybites by Empire through Swiggy with order id- *************** Total order was of Rs *** But shrimp was *** and the box didn't even contain half of the quantity and it was not fresh ...

Jan 24, 2024 by Sarfaraz Ali Khan

Swiggy - Incorrect package delivered ^Closed

The food was delivered * hour late and the items were missing from the food delivered and the food was very cold. I want refund for my order...

Jan 23, 2024 by Servesh

Swiggy - Incorrectly charged cancellation fees ^Open

*.I place order #*************** on Swiggy *.After ** mins I get a call from support stating one item is missing at a restaurant I can opt for replacement or refund, I opt for refund which did not show up. *. Delivery partner picks up availab...

Jan 22, 2024 by Sujit Drive

Swiggy - Unsatisfactory Resolution of Replacement Refund Issue ^Open

I had order on ** Jan **** the payment was done via bhim UPI After * min I get this message Your payment for Swiggy order #*************** was not completed. Any amount if debited from UPI will get refunded within *-* days. It had been * day...

Jan 22, 2024 by Pp

Swiggy - Rude behavior of delivery agent ^Closed

I ordered food in swiggy...and gave exact location with my actual address and also mentioned the landmark so there is no issue to find my location but when the delivery agent arrived and he ask my location i explained him again but he stil coul...

Jan 20, 2024 by Payel maji

Swiggy - Swiggy Food ORDER ^Closed

ಸ್ವಿಗ್ಗಿ ಆಪ್ ನಲ್ಲಿ ನಾನು ಆರ್ಡರ್ ಮಾಡಿದ್ದ ಊಟವನ್ನು ನನ್ನ ಅನುಮತಿ ಇಲ್ಲದೆಯೇ ರದ್ದು ಮಾಡಿದ್ದಾರೆ. ಅಂದು...

Jan 08, 2024 by Ayyanna Nayaka Pamanakallur

Wrong item purchased on the basis of MISLEADING image on product listing. Once received, immediately informed the Customer Care & they promised to deliver a replacement. But when replacement also was same, I requested for refund but Swiggy has ...

Jan 08, 2024 by Mishal Mohammed Thanveer

Swiggy - Swiggy instamart not refunding for rotten items ^Closed

Hello, I have ordered today Order:#*************** from Swiggy instamart. They have delivered rotten oranges as seen in the pic. I reported issue to Swiggy with video proof in app requesting refund value of item: Rs **. App didnt issue refun...

Jan 07, 2024 by Shalini K

Swiggy - Delay of swiggy and their bad service team ^Closed

I am writing to express my extreme disappointment with a recent incident involving a significantly delayed delivery and an unsatisfactory experience with swiggy customer service representatives. Upon encountering a delayed delivery, I conta...

Jan 06, 2024 by Juby jk

Swiggy - Delivery boy took money ^Closed

I ordered from Swiggy and delivery boy came and asked *** rs because her daughter was fell and he needed money to get the doctor consultation. He told he will send money back but he didn’t his name is challa dinesh and mobile number ******...

Jan 05, 2024 by Akanksha gupta

Swiggy - SWIGGY ACCOUNT GOT HACKED BUT THEY ARE NOT RESPONDING ^Closed

MY SWIIGY ACCOUNT HAS BEEN HACKED AND I M TRYING TO REACH OUT SWIGGY VARIOUS TIME BUT THEY ARE NOT RESPONDING AND I HAVE MAILED MY GD REPORT ALSO TO THEM BUT I AM NOT GETTING ANY RESPONSE FROM THEM . I THINK THAT THEY ARE INVOLVED IN THIS FRAUD...

Jan 05, 2024 by PANKAJ SHARMA

Swiggy - Items missing in the package ^Open

The quantity delivered was comparatively less than the order placed (I ordered * packs of * Tandoori Roti but received * pack) and on placing a query with customer support we got lame resolutions, the first one asked us to wait for ** hrs to re...

Jan 04, 2024 by Syed Ali Hasan Moosavi

Swiggy - Regarding refund for order cancelled by Swiggy ^Open

I had placed on order at Estaa Sweets through Swiggy app on December **th, ****. For the payment, I had loaded my Paytm Wallet through my HDFC bank account and then paid to Swiggy via Paytm itself. I got a call from the restaurant that the item...

Jan 03, 2024 by Prachi Pandey

Swiggy - Bank Account changed without my information ^Closed

I'm swiggy delivery boy and I was doing well with swiggy and every time my payout was adjusted through the cash I had on cash on delivery. Later on **st December **** I had earned **** around something and I got sick next day and i didn't went ...

Jan 03, 2024 by Saad Aasif Saiyad

Swiggy - Did not receive order money also got deducted ^Closed

Order number ***************, money was deducted and food was not delivered . Did not get proper response...

Jan 02, 2024 by Fehmina

Swiggy - Order not delivered company is refusing to reimburse and lying to my face ^Open

On **-Dec-****, I ordered food through Swiggy from a local restaurant. Once the order was picked up from the restaurant it was immediately marked as delivered in the application, even though I did not receive it. I was confused and called t...

Jan 01, 2024 by Anoop Beven Dcunha

Swiggy - Order did not deliver nor did they gave me my refuund ^Closed

I paid for the order online (*** Rs) but the order was getting delayed and the delivery partner was not moving at all. Then after an hour I contacted the agent regarding the order as delivery partner was not responding to my calls. The agent-...

Dec 31, 2023 by nupur

Swiggy - Refund ^Closed

Offer available in swiggy app buy * get * but after order placed then item show only * so that I contacted to customer care of Swiggy then he is cancelled my order and deduct cancellation change from my account at Rs *** so please help...

Dec 29, 2023 by Maheshwar Prasad

Swiggy - Swiggy account got hacked and placed multiple orders using mobikwik account ^Open

The registered mobile number with Mobikwik is **********. To the Team: On December **, ****, someone hacked my Swiggy account without sending me an OTP and placed **,*** rupee Swiggy instamart orders between **:** PM and **:** PM. I'm asking...

Dec 28, 2023 by Ritesh Nikam

Swiggy - Deactivation of account No Intimation Received ^Open

My order is not delivered.Dropped an email to swiggy support team and got the response that as per there internal investigation they cannot give the compensation or refund and reason is not mentioned ...

Dec 27, 2023 by Preeteshchandra Karwa

My name is Jatin Bansal, I'm writing this mail to highlight my issue which is being not resolved by swiggy customer support team as they are not understanding my query. My account has been deactivated since last one year and the reason for tha...

Dec 26, 2023 by Jatin Bansal

Swiggy - Order not confirmed ^Closed

I order#*************** in swiggy on **.** pm after they show some items not available instead of that you choose other item then I choose some other items after that I wait for my delivery.i want to track my order so I see the status of my ord...

Dec 24, 2023 by Balasubramani

Swiggy - ORDER orderered veg biryani but received chicken biryani from Paradise Biryani we are pure vegetari ^Closed

orderered veg biryani but received chicken biryani from Paradise Biryani. we are pure vegetarians and swiggy is not refunding the amount...

Dec 20, 2023 by sangeetha

Swiggy - Delivered food which not Hygiene ^Open

I gave order from Swiggy two plate Egg Biryani with Chicken Chaap Salad ( * plate). My order id -*************** from Kolkata Haji Biryani House. The amount was ***/-. When I received the food i come to saw there was a HAIR inside the food. The...

Dec 17, 2023 by Arnab Roy Chowdhury

Swiggy - Not issued my Refund ^Closed

I want to describe the worst experience with Swiggy where I ordered food at *.** pm on **th Dec **** and waited till *.** pm for food to get delivered. Initially the time showed to be ** to ** mins as delivery time, But after waiting for *.* ho...

Dec 16, 2023 by Prithvi Paul

Swiggy - Account hacked orders placed by one click pay ^Open

Ordered * items from Swiggy. One item did not deliver. Total bill paid was *** INR but actual bill was *** INR with one missing item. Swiggy did not deliver the missing item rather offered a refund less than the item price. ...

Dec 15, 2023 by Rohan

Swiggy - Stored food and unhygienic chicken smelly ^Open

I have ordered two shawarmas and one chicken fried rice yesterday from mister kitchen so my query is the chicken was unhygienic and stored food they are too bad smell and also chicken fried rice was tasteless due to stored food so from yesterda...

Dec 13, 2023 by Veeresh

Swiggy - Product not delivered also money not refunded ^Closed

Product not delivered also money not refunded ...

Dec 12, 2023 by Ankit

Swiggy - Swiggy food quality issue ^Closed

I ordered from swiggy order id #**** from amristari kulcha king I ordered a butter naan thali but i have received individual items without any spoon or plate to eat. Also the quality of the food is very very disgusting. The panner is underco...

Dec 11, 2023 by Vikrant

Swiggy - Items delivered wrong ^Closed

I recieved wrong item in my Burger King order .I ordered two veg burgers but I recieved two nov veg chicken burgers. I complained to swiggy about it and they said that there is no clear proof for this. Even though I sent them the picture of the...

Dec 10, 2023 by Yash

Swiggy - Delayed delivery and too cold food ^Open

I ordered KFC chicken wings and fries and I got delivery after * hours **minutes. I was on trip and wanted to enjoy hot chicken wings and what I got was cold too cold wings and fries. Delivery boy said he had multiple order to deliver so he c...

Dec 10, 2023 by AFRIN SULTANA

My swiggy account was hacked and * orders were placed in a minute for worth Rs *****, through Lazypay one click pay when i tried to cancel only one order worth Rs **** was cancelled rest was not....

Dec 08, 2023 by ACHYUT ANURAG

Swiggy - Swiggy has done a fraud regarding membership subscription ^Open

I paid *** to swiggy for yeary subscription like last year. while subscribing and making payment it showed * year but after payment it showed it is only for * month. I immediately called customer care that it is valid for one month but they ...

Dec 08, 2023 by Ritesh Madhwani

Swiggy - No refund or return after delivering one amul ice cream which was not ordered instead of giving 6 it ^Open

This grievance is related to Swiggy Genie platform, which offers door to door pick up and receive of items. I booked one consignment to be picked from my relative at one location and it was supposed to be delivered at my home. My order ID is **...

Dec 07, 2023 by AYUSH CHAWLA

No refund or return after delivering one amul ice cream which was not ordered instead of giving * items which we ordered from swiggy instamart. They haven’t explained us why they will not refund neither replaced our article with ones which w...

Dec 07, 2023 by Arun katoch

Swiggy - MY ORDER WAS CANCELLED BUT STILL MY AMOUNT NOT CREDITED IN MY ACCOUNT ^Closed

Had to pay twice for the same order due to their problem but I am not getting my refund even after a month....

Dec 03, 2023 by Tanmay Godha

AM ORDERED THE FOOD ITEM ON PAYING GOOGLE PAY AFTER THAT I HAVE CANCELLED MY ORDER BCZ WRONG ADDRESS PROVIDING THERE SO CAN I CANCEL THE ORDER, BUT THAT REFUND AMOUNT NOT CREDITED IN MY ACCOUNT, AM CHATTING AND TALKING TO THE EMPLOYEES BUT THEY...

Dec 03, 2023 by MR A HARIPRASATH

Swiggy - Food delivered was a leftover meat ^Open

My order number #*************** I ordered for a chilli beef semi and they gave me with Manchurian with leftover beef coated with flour. When i ask them. They didn't refund or didn't care about my issue and closed my ticket without resolvin...

Nov 29, 2023 by Srinidhi

Swiggy - Product is added but not received ^Closed

I have ordered a fiery hell dip but it is not here and the cost is also added I have ordered from burger King through swiggy ...

Nov 25, 2023 by Pearl

Swiggy - Refund issues ^Closed

I have ordered and canceled the order within one minute. I have been told that I will get my refund within * days. No response. Many times I have called the customer care. I want my refund money....

Nov 24, 2023 by Swathy Krishna cs

Swiggy - Delay in food delivery ^Closed

I have order my food at *:** PM that time delivery expected duration is showing ** min but after ** min food is being processing....

Nov 24, 2023 by Megha

Swiggy - Concerns Regard Order ^Closed

Hi, I ordered sandwiches from Subway on Nov *th for dinner. I didn't receive my full order from Subway. I ordered *. * Quantity Foot Long Sandwiches Aloo Patty ** CM *. * Quantity Aloo Patty Cheese Pull ** CM *. * Quantity Crunchy Mex...

Nov 21, 2023 by Sarvesh Devi

Swiggy - Delivery driver misbehaved didn t deliver and marked delivered ^Closed

He misbehaved and abused over call and didn't deliver the order then marked it delivered. Swiggy customer support is literally of no help!...

Nov 18, 2023 by Aneek Mandal

Swiggy - Already paid through online and didn t receive the food yet It s been more than 90 minutes I ordered ^Open

Well , I ordered a small size terminator pizza from the shop called Cafe Al Bacio in Koduvally - calicut. My house is in elettil vattoly , approximately * KM long. I waited for ** minutes no response! Waited for * hour no response! I called the...

Nov 18, 2023 by Aysha Fiza

Swiggy - Wrong order delievery ^Open

I have recieved totally wrong order from what I had ordered today, you can verify from my account as well. I had ordered the items as per the attached receipt, however please see other photos for the items I received. Even the order I'd is ...

Nov 17, 2023 by JASKARAN SINGH

ORDER #***************. I ordered via sweggy morning break fast. Which is not received. Sweggy side said location wrong. Location showing far for me nearby ** km distance. I selected auto detect location via sweggy app. If location show wrong m...

Nov 17, 2023 by Naveenkumar

Swiggy - Order not delivered by Marked as delivered ^Open

I ordered the cake from Ohri's Cake Nation, But the order was not delivered after seeing the delivery notification from the app. I tried contacting the delivery guy, but he was rude and did not respond. I tried calling customer support they ask...

Nov 11, 2023 by Thaniru Nagendra Babu

Swiggy - Urgent Unacceptable Service Experience with Order ^Closed

Subject: Urgent: Unacceptable Service Experience with Order #*************** Dear @swiggyindia, I'm extremely disappointed with the service I received on my recent order (#***************). Not only did I receive the wrong items from Subw...

Nov 11, 2023 by Laveena Tharani

Swiggy - Order not received yesterday was cancelled ^Closed

Hi team I have placed an order yesterday and I have not received the payment refund for the order however I have raised the issue with the customer service team and I was assured a refund of the amount of the order with in two hours but I ha...

Nov 11, 2023 by Rohit Manohar

Swiggy - Didn t get my refund ^Open

I wanted to complaint against swiggy because I ordered something and put the wrong address. I tried to cancel it immediately but they said you can't cancel at this moment and when I called for refund they said it will cost *** rs for cancellati...

Nov 10, 2023 by Nila ranjit

Swiggy - Double payment to Delivery Partner ^Closed

On *nd November at ** AM mid night i have order from swiggy, due to transaction related issue i paid two times to swiggy delivery partner, but swiggy people denying that and not paying my money....

Nov 10, 2023 by c amarnath

Swiggy - Partial order was delivered and it was incorrect ^Open

I order from swiggy so many times but recently I ordered food two times and both the times I didn't get the food I paid it online and but didn't get the food they didn't even refunded me it's sk dissapinting u should give work only trusted peop...

Nov 09, 2023 by Saloni

Swiggy - Refused refund for undelivered item ^Closed

There was a missing order of veet wax strip and when I asked the delivery guy he said you have to pay the full amount and it will be delivered again then I reached out to customer service and yoi agents are so so unprofessional and disappointin...

Nov 08, 2023 by Poonam

Swiggy - Swiggy cancel my order 6 nov 2023 and did not refund ^Closed

Swiggy cancel my order(on * nov ****) by giving reason that delivery agent deliver my order somewhere else. She said swiggy gonna refund my order in *-* hours, but it's been * days and i didn't get any refund. At coustomer service they say they...

Nov 08, 2023 by Sonali tamta

reg ***************, i placed an ordered from swiggy where in i received a partial order the items were missing and the delivered item was wrong. When reached out to them they don't even respond and stated no refund. Why should i pay to food wh...

Nov 08, 2023 by Haripriya

Swiggy - Insects found in the food ^Closed

An insect body part was found in my item - Chole bhature! To be exact it was a cockroach's fried leg. Order was through swiggy and the restaurant was - Hotel maharaja and fast food....

Nov 06, 2023 by Swarup Mishra

Swiggy - Account suspended ^Closed

My account has been suspended without letting me know the reason. Shit policies. Of course I’ve complaint a lot of times because of spillage issues, order not tasting well and not getting my food on time. I had Swiggy one membership as well. ...

Nov 05, 2023 by Siddharth Singh

Swiggy - Imposed cancellation charges for an item not made payment ^Closed

Swiggy is trying to exploit money from the customers. We tried to book an order on Swiggy app through Sodexo card but later on changed our mind and didn't make payment. But intentionally Swiggy has confirmed the order as Cash On Delivery withou...

Nov 04, 2023 by MURALI KRISHNA

Swiggy - Refind not completed ^Closed

I have ordered a food and done my payment but the order get cancelled automatically after the payment . I couldnt get the status of my money and my refund process ...

Nov 04, 2023 by Monika

Swiggy - Delivery wrong items ^Closed

Hello, I ordered soup pouch from swiggy and I pay more amount in delivery charges then the product price. But still I didn't got right product. And their support didn't doing anything ...

Nov 02, 2023 by Aman Gupta

Swiggy - Swiggy delivered uncooked food ^Open

Order id *************** dated ** Oct **. Swiggy delivered uncooked food. Registered complaint immediately, but they denied full refund. The cost of the dish is ***/- whereas they provided a coupon of rs. **/-. I don't what is the logic. I had ...

Oct 31, 2023 by Akhil

Swiggy - Swiggy steal customer money for their mistakes ^Open

the amount was deducted in * parts while paying for an instamart order I got a notification money will be reflected within * hours it is more than * days money has not come and they have removed this from refund status ...

Oct 31, 2023 by Siddh Jain

Delivery partner failed to deliver the food ordered on **/**/** in chennai for a prime location. Address, location and landmarks were accurate for delivery guy to easily deliver the food. Instead, he troubled calling my number while on a office...

Oct 30, 2023 by Arun Jayaraman

Swiggy - Part of the food not delivered ^Closed

I had ordered food from A*B through swiggy. I had paid through GPay. When I received the parcel half of the items were missing. I was trying to get help through chat and I have evidence as screenshot of what they promised to do and suddenly clo...

Oct 29, 2023 by Gayathri

Swiggy - Received wrong food item ^Closed

My Name is Ayush Order I'd *************** Actually i ordered Veg Manchurian but received noodles place of this. And this is no good. I was angry at that time...

Oct 27, 2023 by Ayush Kumar

Swiggy - McDonalds could not fulfil my order Swiggy Support claimed my order will be cancelled and 100 refund ^Open

I ordered through Swiggy App from McDonalds, Sector **, Chandigarh. After ** minutes order was not prepared, I called the delivery executive, and he said restaurant does not have materials to prepare the order. I immediately called Swiggy Suppo...

Oct 23, 2023 by Agam Punchhi

Swiggy - Late delivery over an hour when I cancelled they charged cancellation fee ^Closed

I tried to place an order on **th October **** to Lords Inn via Swiggy and they canceled the order and money got deducted.I never received the refund since then if I would have got the refund it would have been reflected as+*** in my paytm.Now...

Oct 22, 2023 by Karanpreet Kaur

Swiggy - Swiggy cancellwd my Order no ^Open

I had ordered Sweets yesterday i.e. ** October **** and paid advance payment of Rs. ***/- as usual I was waiting for my order to get delivered. It was around **.** pm I got an SMS from Swiggy that Your order has been cancelled and charged Rs.**...

Oct 22, 2023 by Shantanu Mitra

Order delivery time mentioned in the app was **-** mins after an hour I cancelled the order and they charged me a cancellation fee of the entire order ...

Oct 15, 2023 by Sohail kumar

Swiggy - Fake restaurant mentioned ^Closed

Happened * times Ordered food waited for more than mentioned time and when calling delivery agent saying there is no restaurant here at location closed months ago ...

Oct 14, 2023 by Pranjal Vishwakarma

Swiggy - Refund ^Closed

I ordered swiggy instamart some items they did not deliver yet and my payment get deducted from paytm i want my refund as well as otherwise i will file a case with you guys and your company ...

Oct 11, 2023 by Sonali

Swiggy - Refuse replacement or refund with their mistake ^Closed

I placed an order for grocery items on *th october ****, where as it includes Lays chips Rs.**, Bread Rs.** and butter Rs.***. But i received the chips of rs ** (smaller size), butter of cost rs **(smaller size) and bread as it is only. ...

Oct 10, 2023 by Harshitha K

Swiggy - Swiggy Fooling Customer By Charging Extra amount to the customer ^Closed

Ordered * pizzas from swiggy, all toppings were spilled and sticked to the box which happened during the delivery process and I had to throw it. I wrote to them but they did not provide me refund. yesterday, i ordered kind fries fiery hell dip ...

Oct 09, 2023 by Ritika Sharma

Swiggy - Swiggy Refund issues ^Open

I placed an order, but because the delivery time exceeded one hour, I canceled it within a minute. Instead of receiving a full refund, they deducted the entire amount and marked the ticket as closed in both the chat and email. I have sent them ...

Oct 08, 2023 by Chirag Garg

Swiggy - Delay on food delivery ^Closed

Swiggy delivered the food by delay of **minutes ..one excutive from swiggy promised me to give the compensation but during the process he marked the chat closed and after that unable to connect with swiggy customer care Order I'd is ******...

Oct 05, 2023 by Om kumar

Swiggy - Unresolved cancellation ^Open

I ordered from Swiggy, and cancelled the order within ** seconds. According to their refund scheme, they don't charge penalty on cancellation till * minute of placing order. The app took too long to respond and I was not provided any custome...

Oct 05, 2023 by Shweta Suresh

Swiggy - Refund policy is not acceptable ^Open

I ordered one item from swiggy and i cancelled that product within * minutes of time. That company charged *** percentage of cancellation fee for that order. Here neither i received the product nor the order. Please check and resolve this issue...

Oct 04, 2023 by Narendra reddy

Hi, I have order Panner tikka Masala from Swiggy on *th October **** at RS ***. I got the delivery along with the menu card of the restaurant but when I check the price of the same item in the Menu. It was *** rs But swiggy is charging **...

Oct 04, 2023 by Chandan Singh

Swiggy - Cockroach in food delivered but money is not being refunded ^Open

I recieved a food order from swiggy on Oct *,**** and after opening the packet I saw a cockroach dead in my food. This was enough to tell me the quality and hygiene of food so unfortunately I had to throw it. It obviously was not edible and hen...

Oct 02, 2023 by Abhishek

Swiggy - Item not delivered and wrong item delivered ^Closed

First of all I ordered one item yesterday and they gave me tha wrong item I registered complain my issue wasn't resolved from swiggy they gave me a coupon on instamart and I ordered it today then they again scam me by not giving the freebie ice...

Oct 02, 2023 by Mahek

Swiggy - Not received food and not refund me my money ^Open

I had placed a order whose order no- ************ which was not delivered due to the map not being tracked properly.Then I got a call from Swiggy in which the boy said, Sir, I am canceling your order, then your money is refunded your account, t...

Oct 01, 2023 by shivam rai

Swiggy - Charged me for their technical Error ^Closed

I ordered a dish via Swiggy on **-**-**. I checked a few times, the address was properly put. The delivery person reaches some other location, which is approx *.*kms away, and says that this is the location that's showing and I can't go and del...

Sep 30, 2023 by Sagarika D

Swiggy - Black list without resean ^Closed

Will tel on call...

Sep 27, 2023 by Bheem

Swiggy - Payment collected by delivery boy Sunil Sahu item misplaced ^Closed

Item misplaced by delivery boy...

Sep 26, 2023 by Ramesh k

Swiggy - Order got delayed and customer support reordered the order without permission ^Closed

Not delivered and stating that it is delivered Not even customer service chat executive is assisting, instead of sorting the delivery issue both the customer service chat executive and delivery executive both are saying it's delivered...

Sep 26, 2023 by Rajesh Varma

I ordered from swiggy and waited for almost *:** hrs. The delivery boy was not picking the call and customer support assigned a new delivery boy for our order. When delivery boy reached the restaurant , there was no order in at there place. Fro...

Sep 24, 2023 by Isha Bansal

Swiggy - Incorrect Order Delivered ^Closed

I had recently ordered Veg Manchurian Fried Rice from the said restaurant. However, I had received a completely different order. When I raised this issue with Customer Service, I was given a coupon code. No Representative was assigned to handle...

Sep 22, 2023 by Vignesh

Swiggy - Food is supposed to be a lifeline ^Closed

We order food not just for fun...we order it for satusfying our hunger. I ordered something in KFC at ** ** and the order was condmfirmed and the delivery agent reached the place to get the order. After some time im getting a call telling the i...

Sep 22, 2023 by Muhsina Sharaf

Swiggy - Non veg food delivered instead of veg ^Closed

I had ordered veg Singapore fried rice and veg steamed momos from the work and fork, lalbagh, Mangalore. I got chicken fried rice and chicken momos. Order no. ************...

Sep 17, 2023 by Navya Mathod

Swiggy - Uncooked food deliivered ^Closed

I have ordered food from swiggy. I received uncooked food. Reached swiggy customer support with out even contacting me regarding the issue they just refund **rs which is unacceptable. ...

Sep 16, 2023 by SAITEJA MALLAVALLI

Swiggy - RUDE BEHAVIOR DELIVERY MAN ^Closed

i had such a bad experience from the delivery boy from swiggy he claims that i shown worng location how ist possible ? I'm not ordering first time i always choose swiggy while ordering food . we order food to eat & enjoy but after talking to ...

Sep 16, 2023 by pa

Swiggy - Smashed Cake ^Open

I had ordered a cake from swiggy amounting Rs. *** and first the agent had delayed the delivery for whole hour and half and when i got the cake it was completely damaged rendering it useless. Moreover when i had logged a complaint the support g...

Sep 15, 2023 by Aditi Goyal

Swiggy - Abusive words ^Closed

I have complained regarding food which I have received. The swiggy customer care person was using abusive language....

Sep 15, 2023 by Shaifali Gupta

Swiggy - Missing item in Package ^Closed

Order no-************ Date - ** sept **** Item ordered - veg crunchy taco x *pcs Paneer royal wrap x * pc Total order value - *** rs Location ordered - Kanpur Restaurant - Burger King,Rawatpur Kanpur I placed above order via swiggy and ...

Sep 12, 2023 by Karishma Dass

Swiggy - Price mismatched ^Closed

the price shown in swiggy app for that restaurant is *** for chicken lachit cheese roll but the price of this roll on the restaurant menu is only ***. they charges extra ** rupees. ...

Sep 11, 2023 by Hareswar kalita

Swiggy - Rude behaviour of agent and lte delivery most of thetime ^Closed

Few days back a delivery agent talked to rudely to me and then even didnt deliver my order… no action taken… now today I ordered momos ots ** min late… they are not taking it seriously.. nd not assigning me any agent fr call or chat… pa...

Sep 09, 2023 by Dr Karan jhatta

Swiggy - Swiggy canceled order without provuding refund ^Open

I ordered chicken kurkure momos from Mad Moose at *am . The delivery address that was provided was a legit , proper address where I get delivered all sorts of online deliveries . The delivery boy named Swapnil Devne called me up and told that...

Sep 09, 2023 by Dolon Bhattacharjee

Swiggy - Refund not provided for cancelled order ^Open

One of my order was cancelled and amount was deducted from my bank account. I am following up with Swiggy for refund from almost * month and everytime they are asking to wait for **hrs without any further update. ...

Sep 08, 2023 by Sonu Dixon

Swiggy - Order cancellation ^Closed

I did not receive my order and they claimed that it was my responsibility that I did not receive the phone call. on their website I provided my complete address . They are now refusing to refund my money ...

Sep 06, 2023 by Jayanta Bose

Swiggy - I did not got my refund ^Closed

I was told that I will get my refund my * hours, it's been * hours now, i cannot even contact them...

Sep 03, 2023 by Saumya Alone

Swiggy - MISSING ITEM ^Open

I had ordered the food from swiggy having order id: #************ which includes Veg Noodles and Veg Manchurian with Gravay but while receiving the order i received only Veg Noodles and the customer executive Aniket & Senioir Executive Ayush sa...

Sep 02, 2023 by Anand Kumar Sharma

Swiggy - Cockroach in milkshake ^Closed

Hi, I received * milkshakes but both were just water with a dash of milk.. one was supposed to be Oreo milkshake and soon as I took the first sip I bit a small cockroach which felt mushy in mouth and bitter. I thought what is this, it is so bi...

Sep 02, 2023 by Salman Khan

Swiggy - Food delivery ^Closed

They alwys give late food !! its app alwys says dur to high demand and all !!! Guest alwys comes with happy mood nd gone with a sad mood !! swiggy is very bad !!...

Sep 01, 2023 by Divansh

Swiggy - Inappropriate Food Delivery by Swiggy supported by Lies ^Closed

In reference to Ticket # ************ and my conversation with your customer executive - Fiza: To express my utter disappointment and frustration with the service I received from your platform today. My recent order, which was supposed to be...

Sep 01, 2023 by Rithik Mishra

Swiggy - Stale and melted smelling food recived ^Closed

Received unhygienic melted stale and smelling food and raised complaint for this but they didn’t resolve my problem just said we dnt have authority to reverse food or refund money ...

Aug 31, 2023 by Maqusood azad

Swiggy - Order not delivered but marked delivered ^Closed

I have ordered from swiggy on **th august **** via order no ************.Delivery partner didn't deliver but order mark delivered. Immediately called the delivery partner but didn't receive the call then called swiggy customer care they also tr...

Aug 31, 2023 by Prashant Shah

Swiggy - No accountability ^Closed

i ordered few eatable items i ordered at *.**am which was to be delivered at *.** am but still not got till *:** am when talked to customer care they could not solve the issue and cancelled my order. but where is the accountability if t...

Aug 31, 2023 by mohit gupta

Swiggy - Birthday cake ruined ^Closed

Hi, I placed an order for cake today for my daughter's birthday. Last time I ordered, the delivery partner called to ask about what was to be written on it, and this time I was waiting for the call, but nothing came. When I called the delivery ...

Aug 30, 2023 by Fatima Abrar

Swiggy - For refund the amount ^Closed

This is inform you that I have order the some item in the swiggy amount of *** but by mistake wrong address entered in the order when I am tired to cancel the order there was no any option reflecting. I also rise the quiry with helpdesk but my ...

Aug 29, 2023 by Ankush Kumar

Respected team, This email is specially tagged to Mr. Sriharsha Majety. I Samiya from Andhra Pradesh had made an order of ***/-rs on **th Aug ****. And my order id is ************. Unexpectedly the address chose was different and order was al...

Aug 26, 2023 by Samiya parveen

Swiggy - Misbehave of delivery partner with my father He told him to beat him up I request you to fire him an ^Closed

He called me and told about location I told exect where he have to come. When he reached my father was going to take the order. He misbehave with him and told him to beat him up if he was not on part time job. He name is shobhit. Order no. ****...

Aug 25, 2023 by Darshna Singh

Swiggy - Order not received but the payment was made and also refund not received ^Closed

I ordered groceries from swiggy instamart and made online payment.At first the order was not delivered and then when i asked for refund it was not provided and my money is now gone....

Aug 25, 2023 by Aksh Agarwal

Swiggy - Fungus poison food ^Open

One of the food item delivered by the swiggy was full of fungus my sister ate and food poisoned, she is in pain, we are in trouble on this **rd of August ****....

Aug 24, 2023 by Rahul Kumar

Swiggy - Order not placed after payment ^Closed

Order not placed after online payment. And customer care said payment is not receive sweiggy company. I said i also have transaction I'd but he not listen anything and said You will not get refund. Why?...

Aug 23, 2023 by Md Imran

Swiggy - Received order with missing items ^Open

I ordered Box of * donuts from Dunkin donuts on the swiggy app. i received an opened package with missing items. looks the delivery guy opened the box and ate * of the donuts and only gave * of them. what kind of service is this? swiggy is not ...

Aug 22, 2023 by Monisa

Swiggy - Swiggy cheating customers ^Closed

Hi I have tried to order food from restaurant called panchakattu dosa through Swiggy , what I observed is the dosa cost is *** and idly cost is ** , delivery time was late so I thought I would send my maid to bring the food instead ordering o...

Aug 21, 2023 by Abhinay

Swiggy - Refund issues ^Closed

I placed an order and due to some reason i had to cancel it after * min but instead of applying cancelation fee on my next order they took the full amount and didnt refund me when i asked in the chat they are saying its the policy and only for ...

Aug 21, 2023 by sheela

Swiggy - Not delivered ^Closed

My order was nor delivered on time...

Aug 20, 2023 by Asha

Swiggy - Food spoilage and delivery ^Closed

Yesterday I ordered a food the hakka noodles and soup and when I went to eat that before opening only it was smelling like hell I don't know how they packed or what then I raised a complaint about it they told me to show the picture and all i d...

Aug 20, 2023 by Mansi Negi

Swiggy - COD order placed without knowing me ^Closed

I tried placing order at **:**am (**-**-****) through online payment which was failed and immediately i received failed payment email, again i tried changing one item in my order and tried placing order through online payment at **:**am which w...

Aug 20, 2023 by Mohammed Abdul Khader

Swiggy - Insect in food ^Closed

I just got my food from Bombay misthan bhandar ( JAIPUR)and there is an insect....

Aug 19, 2023 by Shubhi Sharma

Swiggy - Order is missing ^Open

I have ordered a dosa from dosa planet restaurant .i didn't get any calls from swiggy to take my order after sometime i checked in app it is showing it is delivered but i didn't got that.I sent a mail to them but they replied that they have a c...

Aug 19, 2023 by shashivardhan

Swiggy - Costomer paid online but ammount showing in my Floating cash ^Closed

It's COD ODER i give oder to coustomer and coustomer paid ammount online in app but ammount is showing in my floating cash....

Aug 15, 2023 by Ganesh Jadhav

Swiggy - Order without consent ^Open

I have a order which I did not complete on the app as i changed my mind, the app automatically made the order on my behalf as cod and now they are charging me with cancellation fee....

Aug 15, 2023 by Rohit Dhir

Swiggy - Refused refund after no food was delivered ^Closed

Swiggy's vendor only needed to travel *** metres to deliver my food but couldn't manage that simple task. I asked for a refund after ** minutes and they refused....

Aug 14, 2023 by Mark Gwilliam

Swiggy - Got expired food item from Swiggy Instamart ^Open

I ordered ghee for a making Prasad for family puja from Swiggy Instamart and received a nightmarish, expired bottle, covered in mud and damaged. My heart aches to think what could have happened if we had consumed it. How can they value profit o...

Aug 14, 2023 by Arjun Y

Swiggy - Item missing ^Closed

On the *th of August ****, I had ordered * items through swiggy but I got delivered with only *. I immediately raised a complaint about it in the help section and an agent asked me to write an email which I did but they are saying we can't refu...

Aug 13, 2023 by Rohin Bhattacharya

Swiggy - Paytm cash back not received on applied coupon ^Open

I had applied a coupon for Paytm cash back on a food order on *th Aug, **** which has to be available in form of a scratch card in my Paytm account within ** hours but it has been more than ** hours and scratch card yet not appearing in my Payt...

Aug 13, 2023 by Akhil Amitabh

Swiggy - Unsealed and used product delivered ^Closed

I ordered a * liter sun pure sunflower oil from swiggy instamart and they delivered an unsealed and used oil that has a pungent odor , their customer service only took it as feedback and refused to refund and I had to loose my money...

Aug 13, 2023 by Yashwanth G

Swiggy - Recieved horrible quality food from Subway via swiggy The outlet did not even send the fulll order ^Open

I order in swiggy.i didnt receive call from swiggy I didn't cancel my order bt i received your order was cancelled i paid through online (Rs.****/-) bt i asked for payment they are not refunding .I'm struggling with them one month for my money ...

Aug 12, 2023 by Dhanush

Swiggy - Wrong Item Delivered ^Closed

I ordered food from swiggy. Instead of * veg stuffed nan, i received * butter nan. I tried to explain the issue to them. But they closed the chat saying thank you. No refund. Nothing....

Aug 12, 2023 by Prachi Sharma

Swiggy - They cheat me by saying and delivered only ^Closed

I ordered a mix fruit cake of ****gm from swiggy in ***₹ they just delivered me ***gm and neither they taken back that product nor refunded money and ruined my celebration on plus...

Aug 10, 2023 by Pooja tiwari

Swiggy - My order is not being refunded ^Open

I cancelled my order on **rd of November **** but it is still not being refund, I have talked to the team about my refund still no action has been taken ...

Aug 09, 2023 by Keshavraj Singh Rathore

Swiggy - Delivery got canceled after getting delayed by almost 30 mins ^Closed

I placed an order on *th August at **:** PM from Swiggy and the estimated time was at around **:** PM But the delivery person didn’t move after picking the order, and after waiting for so long and going through the long procedure of escalati...

Aug 09, 2023 by Vivek Ranjan Sahu

Swiggy - Cancellation charges ^Open

Food not prepared or delivered. They charged Cancellation charges ***% because the one minute they allow for cancellation has expired ...

Aug 08, 2023 by Ram

Swiggy - Stale food ^Open

I ordered a veg Hakka noodles from Swiggy today, the restaurant was Chinese station from Panvel. They have delivered a stale food. After eating the food I feel sick and when I complained the same to the Swiggy support team, a female employee na...

Aug 08, 2023 by Aqsa V

I had ordered * Subway sandwiches from Swiggy (pepper chicken and Mexican patty). The Branch of Subway I ordered from is located at Manav Rachna University, Faridabad. My Order Id from my Swiggy account was #************. The condition of th...

Aug 08, 2023 by Paras Juneja

Swiggy - Order not delivered for prepaid order ^Closed

Dear Sir/Madam, I am writing to express my extreme dissatisfaction and disappointment regarding an order I placed through Swiggy Instamart on *th August **** at **:**pm. Despite eagerly anticipating the delivery, I am saddened to inform you ...

Aug 08, 2023 by Udit chawla

Swiggy - ITEM NOT DELIVERED ^Closed

I ORDERED FROM SWIGGY ON *ND AUGUST **** , I ORDERED * ITEMS COKE ,AIREL WASHING POWDER AND KURKURE.I DID NOT GET AIREL IN THAT PACKET.IT WAS OF Rs.*** , I TOLD TO SWIGGY THE VERY NEXT MINUTE I GOT TO KNOW BUT THEY REFUSED ME TO GIVE INTEREST T...

Aug 08, 2023 by RAHUL

Swiggy - Didn t receive order and swiggy has refused to pay refund as well ^Closed

I ordered on Swiggy Instamart on *th Aug with order id #*************** and total bill of Rs ****. After some time of ordering when I checked the app, it showed my order as cancelled. When I inquired on their chat support, they told that my...

Aug 06, 2023 by Sahil

Swiggy - Package canceled ^Closed

They canceled my order and charger whole amount as per cancellation charger and i talk and chat with them but only answer they are saying canceled as per your request ...

Aug 06, 2023 by Dhairay sawhney

Swiggy - Harrassment by a courier ^Open

Swiggy courier Om Prakash from Ghata disobeyed the traffic light, hit my car, broke my number plate, repeatedly hit my window with his helmet, spewed abuses in hatred, and broke my rear view mirror and physically harassed me. I've already fi...

Aug 03, 2023 by Karan Sethi

Swiggy - Refund not credited ^Open

I booked pizza cost ...

Aug 02, 2023 by Siddhartha Kumar

Swiggy - Wrong items Delivered ^Closed

I received Wrong Items...

Aug 01, 2023 by Yusuf Hussain

Swiggy - Address changed automatically ^Open

I have ordered two pizzas today Evening and it got delivered to a different location which I never used before which is autoselected in the app I did not notice it untill delivery boy called me and negotiating about address ...

Aug 01, 2023 by Ramulu

Swiggy - Stale food ^Closed

Egg curry was full of stale,, after eat i became and ill and starting vominting,,, egg curry was full of sour,, i want my full refund otherwise i will complain in consumer court...

Jul 29, 2023 by Roshan kumar

Swiggy - Food Delivered with worms ^Closed

Hi I ordered food idiyappam on **-**-**** from swiggy, while eating i found small worms in side a food. i was shocked the complaint to swiggy they provide compensate its worth just **.** Indian rupees. please take action ...

Jul 28, 2023 by Praveen Kumar

Swiggy - Coupon offered and not added to my account ^Open

I've made an order on **th June , food was burnt , too spicy and too much masala. When I've complained swiggy support said they cannot help me, since it is restaurant fault. When I called to quit using swiggy account, they have offered me a cou...

Jul 26, 2023 by AK

Swiggy - Utter delay and improper customer support ^Closed

See the order placed time and till now the order is reflecting arriving in ** minutes. Ayush who is cc Exe is not able to interact don’t know why such incompetent Exe hired by @Swiggy better to use @zomato @consumerforum_ Still counting and...

Jul 24, 2023 by Shivam

Swiggy - Showed an egg based item as veg ^Open

The page shows the cake as veg but it tasted like egg. I called restaurant and they said it's egg based ...

Jul 23, 2023 by Selva Ranjani

Swiggy - Non Veg Item Delivered instead of VEG food ^Open

Dear Concern , would like to bring into your kind notice a traumatic exp my family experienced today My wife was observing the FAST today on auspicious occasion of Thrusday. I have ordered MAKHAN & CASHWE for her from SWIGGY INSTAMART, to...

Jul 20, 2023 by Ankit Mishra

Swiggy - Received wrong item ^Closed

I have ordered special chicken biryani and recieved oanner biryani mid night There is no option to call restaurant and swiggy team not solving they are just saying rate the restaurant why should i leave them ? With my mistake they tested our p...

Jul 20, 2023 by Koushik Arjun

Swiggy - Refund Scam ^Open

On **th July at *:** PM, my wife ordered groceries from Swiggy Instamart. It promised ** mins delivery. After waiting for * hours we find out that the order status is "finding delivery partner". After initiating chat with customer support, I wa...

Jul 20, 2023 by Arka Roy

Swiggy - Wrong food delivered ^Closed

I am a Swiggy one premium member. I had ordered a chicken seekh kabab from dum safar biryani on July *, order number -#************. The driver switched the orders and gave my order to someone else and their order (chicken Manchurian) to me. I ...

Jul 19, 2023 by Yash praveen kumar rao

Swiggy - Missing item ^Closed

Order * paneer biryani and * masala dosa from Sri Balajee Bhavan, saligramam, chennai but received only * paneer biriyani and * masala dosa, a paneer biriyani of rs *** is found missing ...

Jul 19, 2023 by Srinidhi M

Swiggy - Spoiled food delivered and deny to refund and replace ^Open

I am sharing one of my bad experiences with #swiggy . I have ordered a cake from swiggy with order no -"************" but i received it in a very bad condition. I contacted the swiggy customer care but they refused to replace it even though t...

Jul 17, 2023 by Gaurav Sharma

I ordered biriyani and kabab. But swiggy delivered * biriyanis. Placed a complaint in swiggy. They are not respondend...

Jul 16, 2023 by Rajsekhar K

Swiggy - Food not delivered but charged ^Closed

I ordered food from awiggy and this has happened * times in * month. The delivery partner marked the order as delivered but he did not deliver it. I complained to swiggy and they said they can't help. They tried calling the delivery partners nu...

Jul 15, 2023 by Swati sharma

Swiggy - Refund scam ^Closed

I have ordered my food on ** jun**., And swiggy was delay my order and Iam cancelled my order and this payment I was done with my credit card. But my concern is, when iam chat online with swiggy customer service,they said to me your money you w...

Jul 14, 2023 by Somanath Sahoo

Swiggy - Received wrong food items but Swiggy won t replace it ^Open

I ordered in Swiggy on JUN ** in ibaco a cake nd ice cream and Rupees **** paid through online payment. i didnt receive any call Bt from swiggy showing notification order was cancelled.i didnt cancel my order.i asked the customer support y u c...

Jul 13, 2023 by Dhanush

Swiggy - Incorrect Pizza Delivered also gave me local pizza ^Closed

I hope this email finds you well. I am writing to bring to your attention an issue I encountered with my recent order placed through Swiggy from Domino's. Unfortunately, the order I received was completely different from what I had selected and...

Jul 13, 2023 by Priya

Swiggy - Stale food sent by Katani via swiggy ^Closed

I want to file complaint against Katani ** and Swiggy that they send stale food if we order online.No quality check. We ordered food from Katani **, via swiggy they sent stale food which was such smelly that on opening the package My house got...

Jul 12, 2023 by Preet

Swiggy - Swiggy account got suspended ^Closed

I am trying to login my swiggy account for a week, but it's stating that login session is expired. I uninstalled, reinstalled and updated the app but still there was the same error. I sent a mail to the swiggy support but they are just simply s...

Jul 12, 2023 by Anusha

I ordered * mutton dishes but receiceved chicken instead.On complaining their automated chat system asked me to upload photos of food items which i did.On this the system asked me to mail the issue and then their executive will solve problem in...

Jul 12, 2023 by Aatish Kale

Swiggy - Package delivered with deleted expiry details ^Closed

Package delivered with no expiry details and no refund or exchange given ...

Jul 12, 2023 by Diana manoj

Swiggy - Food not delivered and Support team is not ready to refund ^Open

I have ordered food from Swiggy from KFC on June **. While tracking the order I noticed that they came closed to my area and suddenly it showed Delivered. I inquired with Security also but they told no Swiggy delivery came. Generally if any par...

Jul 12, 2023 by Anubhav Ritolia

Swiggy - Package is spilled ^Closed

Package is completely spilled, and there is a so much oil present in The box ...

Jul 12, 2023 by Nishtha arora

Swiggy - Damaged and Stale Cake Received ^Open

I received my cake but by looking at it,seems its an old stale dismantled cake. And the cake was completely damaged during delivery as it was not pasted properly with the box resulting in movement of it. I immediately contacted support fo...

Jul 12, 2023 by Pratham Singhi

Swiggy - Insufficient refund ^Open

I placed an order with Get-A-Whey on Swiggy, for * tubs of Keto Ice creams (One ***ml tub of Keto Blueberry Cheesecake and * Keto Belgian Chocolate of ***ml each for a total of Rs ***). However, instead of two Keto Belgian Chocolate tubs, I was...

Jul 12, 2023 by Swati Srivastava

Swiggy - Food issue ^Closed

The food was badly melted n not packed in the proper way....

Jul 12, 2023 by Neetu ojha

Swiggy - Rude behaviour worst service ^Open

I ordered biryani at * :**pm and it delivered at **:**pm.i called to swiggy customer care i asked for refund and theu did not accept my request and talked to me rude manner. Order late by ** minutes iam waiting for food for *hr ** minutes after...

Jul 12, 2023 by Ennam Saikumar

Swiggy - Swiggy refused to refund for missing item ^Closed

When I received the food I observed that one food item was missing and one item was replaced by something different and smelled stale. When I raised complaint they gave below response Dear Customer, Thank you for sharing the images, we wi...

Jul 11, 2023 by Sampath potnuru

Swiggy - Item missing in the package ^Closed

Item was missing from my order. When i reached out to swiggy they said just rate the restaurant. We can't do anything. It might be their delivery partner took the order or anything but i lost the money too....

Jul 11, 2023 by Saurav

Swiggy - Incorrect Order Id ^Closed

I need a refund against my subjected order for which I have not received any of the items ordered. Tried to get in touch with your team on chat box or emails but they are denying to refund without any reason. What is my fault if you are sen...

Jul 10, 2023 by Himani Kamboj

Swiggy - Got food received food after 2 5 hours After already ate from somewhere else ^Open

I had ordered food from swiggy and after * hour they had not delivered that food so i approached them to cancel my order and return my money but they denied and they gave me no. of Domino's to talk to them but they switched off their phone and ...

Jul 09, 2023 by Siddhant Singh

Swiggy - Refund not generated ^Open

I cancelled my order as they were not arranging any delivery partner since ** min.i had to cancel the order as it was taking longer time.plzzz provide me with my refund ...

Jul 09, 2023 by Saachi tangri

Dear Sir/Madam, Today i ordered food around *.** PM . of Rs *** from swiggy I added delivery instructions along with the order. But the swiggy delivery boy Mr. Rajesh did not read my instructions and went in the wrong direction. After trac...

Jul 07, 2023 by Alok Ranjan

Swiggy - Call harassment ^Closed

daily naku swiggy nundi calls vastunnayi,evening and satuday and sundays lo bagaa calls vastunnayi,ee calls valla nenu chala ibbandi paduthunna,please naku swiggy nundi calls rakunda cheyyandi,...

Jul 07, 2023 by Satish Kumar Sreeramula

Swiggy - Swiggy account is suspended without valid reason ^Open

I have placed an order on *th July, **** around **.** pm from "NARSINGH RASOI ", as per the application it should be delivered in ** minutes, by **.** pm. Then on delivery executive mr. Surendrakumar Ph number. ********** has been assigned t...

Jul 05, 2023 by vikas chauhan

Swiggy - Swiggy suspensed my account ^Closed

I donot know what I did for swiggy to suspend my account. I always pay for the meals etc. ...

Jul 04, 2023 by Lakshmi sree

Swiggy - Food delivered was unhygienic and not in condition to eat ^Closed

*) food delivered was late by *:** min *) Food packaging was leaked and all roti was rotten *) food delivered was not from the resturant which i ordered it was from local dhaba *) DAAL and sabji was leaked packaging was poor *) Ordered foo...

Jul 04, 2023 by himanshu sharma

I purchased swiggy one and post that my swiggy account has been suspended and there is no valid reason given just saying multiple service issues reported. Infact it's the restaurant that cancelled order....

Jul 04, 2023 by Sravanthi gandreti

Swiggy - Packing was ripped of and food s quality was bad ^Closed

My parcel that i have received is ripped off and the gravy is out of the box . Therefore the parcel is fuller destroyed. Then when we opened it was half in quantity with only one piece of chicken. I trued to initiate the chat with ana gent but ...

Jul 02, 2023 by Simran

Swiggy - High extra cost ^Closed

I ordered an item cost ***. Where the total bill is ***. So I have paid *** for nothing I have eaten. They are charging gst, restuarant charges, delivery fee. In that case we can directly visit the place and buy it instead of using swiggy.they ...

Jul 02, 2023 by Sai Gayathri

Swiggy - Delay and Unfair Compensation Refund ^Open

Swiggy has been constantly making delays for food to the extent that the food is no more edible and then on complaining the compensation or replacement options arent available. The ETA on the platform keeps increasing making the entire facility...

Jul 01, 2023 by Abhimanyu

Swiggy - Contaminated food and not lodging my complaint ^Open

On **/**/****, I ordered a food from Swiggy App.they provide me the contaminated food which smells very badly.I was very disturbed with this.When i tried to lodge a complaint on **th June,they directly closed my ticket without handling such typ...

Jun 27, 2023 by Kavita Kumari Gupta

Swiggy - Delivery of different Items from the restaurant ^Closed

I had ordered #************ for Gosht Awadhi Handi Biryani from Swiggy on **th June ****. Later when I opened the package, to my surprise I saw that Chicken biryani was delivered. When I raised the complaint on twitter even with supporting imag...

Jun 27, 2023 by Shobhan Sinha

Swiggy - Icecream delivered with broken seal of the box ^Open

I Ordered An Icecream From Swiggy And It Was Delivered With A Very Good Packaging (Bubble Wrapped And Taped). When I Unwrapped It I Saw One Of The Two Seals Were Already Broken Of The Container. I Reached Out To Their Representative Via Swiggy ...

Jun 26, 2023 by Vivek Sharma

Swiggy - Didnt get my refund back ^Closed

I haven't received the amount of **** which i was suppose to get back as the delivery person has taken **** rupees from me against the total bill of *** as he had no change and had said tht i would get the amount of **** in my swiggy account ...

Jun 24, 2023 by Komal saroj

Swiggy - Payment done but order not delivered ^Open

I ordered from pizza hut and delivery executive take otp from us before delivering the order and didn't deliver my order. I made my payment online I requested for refund. And take action on Delivery Boy " SAMARTH PRAVIN SHETE" ORDER id - **...

Jun 23, 2023 by Sanket Janrao

Swiggy - Received wrong order ^Open

I have placed lillop and roti, but I received grill chicken which I hate the most. I chatted with support team and mailed with all the proofs them but no proper solution. It means we need to eat what swiggy offer but not what we wish to eat...

Jun 23, 2023 by Ganesh Bollapalli

Swiggy - Missing item in Swiggy ^Open

I ordered * boxes if cup cakes for my team. (* pcs in each box) After ** minutes we got only * box delivered. The rest * boxes were missing. Tried reaching them out multiple times. But there is no proper response. They asked me to send mail to...

Jun 23, 2023 by Janani C K

Swiggy - Invoice not received ^Closed

I placed two different orders on the Swiggy app (almost simultaneously). I had received two mails from Swiggy with three attachments (* Invoices) *st Mail is of Order ************ with following invoices - **************** - INR ****.** - **...

Jun 22, 2023 by Satish Mulchandani

Swiggy - Order not delivered and swiggy cancelled after 2 hours ^Closed

Order I'd ************. Ordered food at **. ** pm. Not even ordered picked up till **.** pm. Reached swiggy customer care. they are not empathetic and said cooly they will change delivery executive and will delive soon. Atleast no deliver u age...

Jun 22, 2023 by Vishnuvardhan

Swiggy - I paid extra amount but still it s not refunded which 2808 ^Closed

I order food on **th of May from Chai Kapi and my bill amount was *** Rs but by mistake **** deducted from my account than i call to delivery boy *Ganesha Parmar* that plz check your phone pay excess amount is credited in your account he tol...

Jun 21, 2023 by Mala Dwivedi

Swiggy - Wrong Item Delivered ^Closed

I had order two chicken non veg burger but I have received one veg burger,swiggy customer care is too reluctant to answer...

Jun 21, 2023 by Dwiptargha Maitra

Swiggy - Swiggy order no Jun money fleeced ^Closed

I cancelled this order after your delivery partner expressed he will not be able to deliver timely as he is struggling with two orders that have been assigned to him at the same time. I spoke with the SWIGGY REPS and explained the same evening ...

Jun 21, 2023 by Vivek Agarwal

Swiggy - MISBEHAVIOUR ^Open

AMRITPAL SINGH - **********, SUCH A STUPID DELIVERY BOY , HE HAS NO MANNER HOW TO TALK WITH THE CUSTOMER, ILLITRATE PERSON. IN MY CASE I PLACED ORDER OF MODEL TOWN BUT HE REACHED JALANDHAR BYPASS .. AFTER THAT HE CALLED ME FOR THE PICK UP WHEN ...

Jun 20, 2023 by harmeet

Swiggy - Food quality issue ^Open

I orderd food from M GOPINATH which is in karol bagh. I orderd dosa and lemon rice. The rice tasted good but dosa chutny smell so so bad i can't even smell it . It was too disgusting. I got the stomach pain also. I threw all the food in dustbin...

Jun 20, 2023 by

Swiggy - Received burnt pizza in an unsealed box ^Closed

Had ordered pizza from Green Dot and received a completely burnt pizza. The pizza box had no tape on it, it was an open box. Swiggy is refusing to take responsibility and is not asking the restaurant to refund my money. ...

Jun 19, 2023 by Sonali Nahata

Swiggy - Worst and burnt food ^Closed

I have ordered food and it was worst burnt food provided for *** from big bowl company. I have to throw the day entire food and ordered dominos and Subway. Out of which Subway again sent burnt food . How can swiggy accept this for the same pers...

Jun 19, 2023 by Vijayakumar

Swiggy - Yesterday I ordered via Swiggy and pizza was spilled and stuck to the cardboard package ^Closed

On **th june, **** at about * AM, I ordered items i.e. One Tex Mex Potato Roll, One Veggies Roll and one Tandoori dip worth RS. *** from Swiggy ( Restaurant : Roll Express ) , My Order Id is : ************. The delivery partner named Rohit ...

Jun 18, 2023 by MOHIT KUMAR

Swiggy - Not delivered ^Closed

I have orderfood on swiggy by **:** pm with deliverer time limit ** mint. But it was iremain same till **: ** am on the samenight . When I have reached customer support on chat first they wasted **-** mint and after they initiated refund witho...

Jun 16, 2023 by Hitesh

Swiggy - Product covered with full dust and sticky stains ^Closed

I have ordered a real fruit tetra pack juice. I received a sealed product with no leakage but it is full of dust and sticky stains. Since there is no leakage, the Swiggy team is refusing to offer a refund. But, I feel very uncomfortable touchin...

Jun 11, 2023 by Rakesh

Yesterday, I ordered pizza from La pinoz via SWIGGY APP. I was delivered a spilled and mishandled pizza and spilled chocolava. The cheese and topping of the pizza was stuck to the cardboard package. I immediately chatted with Swiggy help suppor...

Jun 11, 2023 by Mayanka

Swiggy - Delivery wrong product and not provided refund ^Closed

Have ordered veg items from Pizza hut via swiggy costs = ***,But received wrong order ie., non veg "Chicken pizza and plain Pizza" from Pizza hut. Observing that the source is ZOMATO of the wrong order, when we returned the order to the swigg...

Jun 10, 2023 by Shanmukhi

Swiggy - Not delivered my food to me ^Closed

My ordered was not delivered to me and it shows that it is delivered and ask for rating.But neither i get any order nor get any phone call from delivery boy. And now swiggy refused to compensate me by saying that it's shows that ordered is del...

Jun 10, 2023 by Nainsi Jaiswal

Swiggy - Swiggy delivered item worth lesser amount but refusing to pay the full extra amount paid ^Open

I ordered (order #************, on May **th **** ) * layer burrito-veg meals for Rs***/-. But, I got only * layer burrito-veg without meal accompaniments, which is worth Rs***/-. I got a refund of only Rs***/-, whereas I paid Rs***/- extra. Tha...

Jun 09, 2023 by Deepak Pundalik Shenoy

Swiggy - Items missing ^Closed

Both the time including my last order and current order always some or the other items are missing from the total ordered items... For example last time i ordered four thali and none of them included the bread and this time two burgers are miss...

Jun 07, 2023 by Pragya Pandey

Swiggy - Item missing ^Closed

Today I had ordered *** each or when the jab order came, it was in such bad packing that even animals could not eat it. Or on top of that I had tandoori chicken as well, I didn't get it in my order, when I saw the food, the taste was so bad...

Jun 06, 2023 by Soni Mehra

Swiggy - I have received missing items and already eaten food ^Open

i had ordered * pizza and one cold drink but I received only * pizza and cold was missing than I opened the every box I received only * already eaten slice I shared this image this pizza is already eaten . I spend this *** rupees please refun...

Jun 05, 2023 by Vansh

Swiggy - Delivered water bottle i stead of vada pav ^Closed

I ordered vada pav , the order was late and only * bottles of water were delivered. ...

Jun 05, 2023 by Arushi agarwal

Swiggy - Partial food received ^Open

Ordered food from restaurant, partial food delivered, without proper packaging. Total food amount was ***. A coupon was used which was from a previous undelivered order. The refund initiated didn't include the coupon amount which was actually f...

Jun 04, 2023 by Biswajit

Swiggy - Wrong information display on app on items availability ^Closed

Swiggy app has absolutely no integration with the info on stock availability at vendor end. They show items available on their app , confirm the orders charge the customers and then aftr abt ** mins reach out stating items not available. They e...

Jun 04, 2023 by Neelam Mantri

Swiggy - Cake issues ^Closed

I ordere cake from Swiggy but the taste of cake was sour and smelled...

Jun 04, 2023 by Archana Prasad

Swiggy - Your executive could not able to delivery to our address But swiggy said U are given wrong address f ^Closed

Your executive could not able to delivery to our address .But, swiggy said U are given wrong address,fault at yr end, why I pay cancell fee of Rs whole Amt....

Jun 03, 2023 by Prabhakar

Swiggy - Different item received ^Open

I order daal baati thali and receive Chinese food instead of it ...

Jun 02, 2023 by Preeti

Swiggy - I didnt received my order and it showed me delivered ^Open

I placed an order for food from Lucky Tawa Kharghar (Navi Mumbai) at *:** am. After a while, the order was collected by the delivery executive, Mr. Suresh Chikane. Subsequently, I received a notification stating that my order had been delivered...

Jun 02, 2023 by Sagar Pote

Swiggy - Complaint regarding order mishap and poor customer service ^Closed

I am writing to express my deep dissatisfaction with the recent experience I had with Swiggy's services. On [date], I placed an order through the Swiggy app for honey chili potato from Chopstick Restaurant, with the expectation of receiving a t...

Jun 01, 2023 by Shashank Prakash

Swiggy - Item Missing ^Closed

I have ordered food items on Sunday ( **/*/**) and one item was missing and raised the issue with Swiggy support but there is no proper reply from them and sent mail to them but still there is no response....

May 31, 2023 by S.Muthukumar

Swiggy - Have missing items in the swiggy order and not resolved even after speaking to executive ^Closed

Respected Sir, With due respect, this letter has been written to inform you that I have placed an order through your website * and half hour ago. I have also paid the amount through credit card but still, I have got no response from your end....

May 30, 2023 by Nancy mittal

Swiggy - Severe food poison due to contaminated food ^Open

I ordered food through swiggy from ** **barbeque kakkanad and food was contaminated. Which cause severe food poison and two got hospitalized and swiggy is not ready to refund amount which is less than hospital expenditure ...

May 30, 2023 by Steji rose v j

Swiggy - Damaged goods delivered ^Closed

I had ordered a few energy drinks and fruit juices from swiggy instamart. They delivered the order on time, but the order contained some packaging issues and damaged products. When I asked them to refund or replace the damaged products, they sa...

May 29, 2023 by Prithviraj Shriyan

I had ordered some items from swiggy which had a missing burger in my order and the seal of the cover was broken, I contacted the restaurant, the support team also I mailed them but they just said sorry and took my feedback and didn't resolve a...

May 28, 2023 by MD Rameez uddin

Swiggy - Order not delivered but mark as delivered ^Open

Delivery partner didn't deliver my order and telling lie that he delivered. when I see in app he mark order as delivered and saying lie now he delivered the order .I have not received my food and my payment is taken . swiggy support is only apo...

May 28, 2023 by Tarun kumar gupta

Swiggy - Damaged package and not accepting ^Open

I had placed order of *************** with a game which was used with a damaged box (travel bounce off) and it was supposed to be a gift. The box is damaged and the game is used but swiggy is not accepting replacement. also - on checking with c...

May 28, 2023 by pankaj arora

Swiggy - Food package was spilt and food was all over the package amd food is too spicey Everything got waste ^Open

Food package was spilt and food was all over the package amd food is too spicey....Everything got wasted refund my money....I have to throw the whole food what is this swiggy....give my refund or I'll post on every social media platform disgus...

May 28, 2023 by Anyesha Kundu

Swiggy - The Portal Detected Wrong Location and Deducted my money ^Open

I have Order Belgian waffle from swiggy and address placed is detected from my current location ,however they detected wrong location and cancelled my order with all money deduction So i want my money to be refunded back as this was the issue o...

May 27, 2023 by Deepa Mourya

Swiggy - Nonveg food delivered instead of vegetarian ^Closed

I used the Swiggy app to order a meal and bakery items from a restaurant called BonBonerrie Patisserie on ** May ****. One of the items was a "veg pot pie [* piece]" for a minor who is a strict vegetarian per his Hindu religion. This boy has ne...

May 27, 2023 by Tina

Swiggy - Cod amount 134 ^Closed

Order id ********* coustomer order a***ml bottle thumpsup this price *** coustomer not attend a order and company received cod amount *** for my account please help me and return my cod amount from my id ******...

May 25, 2023 by Rajkumar chandiramani

Swiggy - Delivered Non Vegetarian Food to Vegetarian Household ^Closed

I ordered tandoori paratha today and they corrupted my religion and my values by sending chicken to me, I contacted them regarding this and they refused refund and asked me to raise feedback ...

May 25, 2023 by Vishal Sharma

Swiggy - Refund ^Closed

I have placed a swiggy order on **.**.**** at around *.** pm for Rs ***, at the time of order my expected time of delivery was ** minutes, my delivery was expected by around *.**. From then whenever i check the swiggy app delivery within * minu...

May 24, 2023 by Meenu madhu

Swiggy - Swiggy cheated on us they gave us 3 items when they took the money of 4 items order number ^Closed

Swiggy delivered us * items and they took the money of * items , and when we repeatedly asked for the refund of * item they did not give our money back ! Order no. #***************...

May 23, 2023 by Priyak Midder

Swiggy - Spoiled food provide by and swiggy and refused to refund the money ^Closed

I have order biryani last night from Swiggy they served spoiles biryani and refused to refund the amount of bill, I also call them to take you food from my home. They didn't respond properly with correct solution...

May 22, 2023 by Ravi gaur

Swiggy - He is messaging me on whtsup unnecessary sms ^Closed

He is continuously messaging me on whtsup unnecessary chts he is typing please ...

May 21, 2023 by Sweety gujjar

Swiggy - Ur service man has abused ^Closed

I didn't order...he called me and abuse me... ********** his contact no....

May 20, 2023 by Abhar Srivastava

Swiggy - Swiggy genie ^Open

I have issue with swiggy genie i have ordered my documents from my place , it was showing in swiggy app that in ** min i will get my documents, but swiggy genie has taken ** min to pick my documents from the pickup address and also i called the...

May 19, 2023 by Vidushi Ramsnehi

Swiggy - Bad Food Dilverd ^Open

ORDER #************ Swami's Resturnt No.***/*, ground floor, Bannimantap 'A' Layout, Mand!....Mysuru , Karnataka I order Roti (*) + Paneer Butter Masala + Veg Biryani + Sweet x * But i got food lately/delay dilverd by swiggy for some un...

May 18, 2023 by Manjunath

Swiggy - Delivery and refund issues ^Closed

I have placed an order in swiggy payment has done ✅ previously but the delivery has rejected due to some reason . Either food have to deliver or the refund money should credit in our account ...

May 18, 2023 by Nandini

Swiggy - Food delivery is late ^Closed

I ordered food on Swiggy at **** pm and I was told that the food will be delivered in ** minutes i.e. at ****. Food is not delivered even till ****. And computerized messages came in the help section of Swiggy, who without any help, only said t...

May 17, 2023 by Ambar Shahi

Swiggy - Without confirmation order canceled and deduct full amount ^Closed

My order No. ORDER #************ dated **/**/**** canceled without confirmation and deducted full amount of Rs. ***/-. Delivery agent called from BDA layout and say as per google location your adress is wrong and said canceled your order. ...

May 17, 2023 by Prabhu M

Swiggy - Not refund money ^Closed

I order an food on **/**/**** from swiggy in the Aurangabad city at *:**.After * minutes they assign executive and they give ** minutes to delivery..but after a one hour exeutive refuse to pick the order also his phone is switch off...till **:*...

May 16, 2023 by Raksha Vyas

Swiggy - Beverage leaked and food got moist ^Closed

The Beverage that was ordered( Blue heaven leaked) and the burger also got all wet and moist. Irresponsible handling by the delivery agent...

May 14, 2023 by Annie Biswas

Swiggy - Spoiled food and not ready to refund ^Closed

Ordered food from swiggy, that was spoiled . I tried two spoon of food and realised the food is spoiled. Contacted customer care support they are not ready to refund the amount. This is completely not acceptable We need to move this legally ...

May 14, 2023 by Bijith M P

Swiggy - Yet to get update on joining as Delivery Partner ^Open

My name is Farhan Sheriff and i had downloaded Swiggy Partner app to join as delivery partner...i had completed all the formalities in the application and also paid *** towards t-shirt and delivery bag on April **st however i am yet to receive ...

May 12, 2023 by Farhan Sheriff

Swiggy - Food contaminated as half of the items have been eaten ^Open

I ordered * donuts from the Donut shop in Kolkata. When I received it, it was only * and it was pretty evident that the third one from the box of * has been taken out of it because the cream was still visible. The fourth one had no evidence....

May 11, 2023 by Rounak Roy

Swiggy - I got non veg food delivered while i ordered veg food ^Closed

I ordered a vegetarian taco, but I got a chicken taco instead. Moreover I realized this only after I took a bite. I used the swiggy complaint forum and what they give me is a ** rs coupon for this!...

May 10, 2023 by Yash Mittal

Swiggy - Spoilt food delivered ^Closed

The food was contaminated completely and i raised a complaint and swiggy closed the ticket without any resolution stating that its the issue of the restaurant....

May 09, 2023 by vishnu

Swiggy - Promised refund not given ^Closed

I was promised that my refund would be given in **-**hours… but when I checked and my refund was not there…. Then there customer care team simply denied giving my refund because it was * days post incident so they denied giving refund ...

May 09, 2023 by Puneet kaur gambheer

Swiggy - Food quantity was not adequate ^Closed

Ordered a rumali roti and mushroom Manchurian, but they gave me stale rumali roti smell was coming from rumali roti. Then I ordered mushroom Manchurian but received chiken instead and also In the name of Manchurian got artificial red colour in...

May 08, 2023 by Stiti Prangya Das

Swiggy - Food spoild and smelling ^Closed

I have ordered a biryani from biryaniwala restaurant but the biryani i recieved is very spoiled and smelling and pieces are very dirty please do any refund process... ...

May 08, 2023 by Bhaskar

Swiggy - My Payment has been debited My account but I will cash pay payment swiggy boy ^Closed

My Payment has been debited My account but I will cash pay swiggy boy My order is one dosa and second is Raj kochori it's very big issue resturant name is food bazzar ...

May 08, 2023 by Avinash Dogra

Swiggy - Getting issues from last three days continuously ^Closed

Yesterday and day before yesterday i am getting different item from which i ordered and they are charging more than the regular price and today i got spill order complete order is spilled. And they are every time saying that we are not able to ...

May 08, 2023 by Akash Mudgil

Swiggy - Items are different from what I ordered ^Open

I ordered * pastries and * blueberry cheesecake (Order #************) on May *, ****, **:** AM from Swiggy, but in my delivery I got * pastries. My blueberry cheesecake was not delivered to me and it was repalced by a pastry by the restaurant ...

May 06, 2023 by Shikha Kushwaha

Swiggy - Incorrect order sent to me ^Closed

I ordered Chinese combo which has chowmien, spring rolls manchurian and chili potatoe however they sent me sone non veg and rotten maggi so would request for compensation ans the harrasment cause to me, had to sleep without dinner becuaae of sw...

May 06, 2023 by Himanshu mehta

Swiggy - Refund Swiggy one and Initiate disciplinary action against delivery guy ^Closed

I was abused verbally by a swiggy delivery guy when I was receiving my order. I want the delivery person reprimanded and my swiggy one subscription money refunded along with an apology letter from the company. The Delivery guy name is Rames...

May 06, 2023 by Govindarajan P

Swiggy - Accident caused by swiggy delivery agent ^Closed

I would like to report an accident caused by Swiggy delivery executive on Friday evening(**st April). on Friday evening when me and my sister are travelling on two wheeler and when were about to take a right turn using indicators, one of the ...

May 05, 2023 by Kruthika

Swiggy - Item missing in the order only half order received ^Closed

On Monday (*st May ****) I ordered two boxes (half KG each) of dhokla from Haldiram's via swiggy, but received only one half KG box. First i tried to contact them on their app but didn't find any number so i chat them but unbaled to do the ...

May 05, 2023 by Mohd Masab Shamsi

Swiggy - Refund not given for cancellation ^Closed

I had ordered from Swiggy and when cancelled within ** mins was charged a full amount of **** as cancellation fee. Swiggy is not ready to respond or refund my money back. They are cheating customers by charging full amount which is not correct....

May 05, 2023 by Swetha

Swiggy - Food was not there in package ^Closed

I have been ordered kfc and recieved empty box ...

Apr 30, 2023 by Soumya rao

Swiggy - Order not placed ^Closed

I have not placed any order yesterday and from account swiggy oder has been placed.Order No: ************ one more thing without consent how can you do this to me.A need a compensation.what is happening around....

Apr 30, 2023 by Suraj

Swiggy - Deliver agent drank the order and delivered the rest COVID can effect my family because of this dan ^Open

Hi, Order thinkshake from swiggy..deliver person delivered order. Once after checking it is already opened.thought could be packing issue but after checking straw it's confirmed that order was already consumed on the way and delivered the rest...

Apr 27, 2023 by Mahendar

Swiggy - Unfair behavior with delivery person by the company ^Closed

Today I ordered bulk of items from swiggy and was amazed to see all the items came in a very thin plastic bag. Which, as soon as I got hold of, teared apart and the items started dropping. Just imagine how the delivery person carried the big ba...

Apr 27, 2023 by Nupur Chakraborty

Swiggy - Items are missing and they are no response and Iam trying to connect with them no response ^Closed

Items are missing and they are no response and Iam trying to connect with them no response And I have raised the tickets and I’m not getting the tickets number also this is not good enough time to get solved and they are saying that ** to **...

Apr 26, 2023 by Sai vakati

Swiggy - Refund ^Closed

I have oder food and location change so I canceled my order before * min but they r saying refund is not Availabel I am plying with me ...

Apr 25, 2023 by M.N.Prudhvi Nadh

Swiggy - Swiggy customer service didn t send compensation as promised ^Open

Swiggy order delivery took twice the time than they initially communicated. The customer service assistant communicated that they will provide compensation in the form of coupon after the order is delivered. But once it was delivered, the assis...

Apr 24, 2023 by Gauthamraj

Swiggy - Refund not recieved ^Open

Refund not received. However the app shows the refund is done. ...

Apr 24, 2023 by Shanta Paulson

Swiggy - My Amount is deducted ^Closed

My Order ID ************ Mention ID am ordered food *PM and call to restaurant around *.** he said your food is ready but deliver person not came am wait *.** no response from your team so am cancelled my ordered but your team said my paid amo...

Apr 24, 2023 by Vinoth Kumar

Swiggy - One item out of the two ordered items already paid for not delivered But Swiggy is denying this ^Closed

Date- **/**/**** Time-**:**AM Order Id:************ I ordered two items from Swiggy, Eatfit Restaurant today (Hyderabad)- Shahi Subz Biryani & Chole, Aloo & Gobi with Jeera Rice. The delivery boy on arrival only showed up with the biryani and...

Apr 23, 2023 by Kiran K

I ordered food from Swiggy at **.**pm and after * hours when there was no change in the status of my ordered, I contacted customer care. First the customer service agent told that the restraunt might be closed, then they said they don’t have ...

Apr 22, 2023 by Zubair Sayeed Ismail

Swiggy - Sudden closed the account ^Closed

My swiggy account has closed suddenly and I can't able to open it.I have lost my account and swiggy money balance also. I can't able to call to the cutomer care also as its showing my no. is supporting. what to do now? Please fix this use....

Apr 21, 2023 by Sudha Rani

Swiggy - No Refund on Failed transaction yet Its been 5 days ^Open

I had ordered a cake while doing payment the money got debited from my account but the order didn't arrive ...

Apr 21, 2023 by Rohini Bhirade

Swiggy - My not yet be delivered ^Closed

I Have order * Chicken Biryani Through the swiggy Application... I Have Paid whatever the Price of this meal For *** Rs...But the Delivery partner refused to deliver to my Exact location which can get within *** mtr from road beside. So I kindl...

Apr 20, 2023 by Vishnu V

Swiggy - Did not delivered my order ^Closed

I have ordered a food in swiggy, but the person did not delivered.. I contact the support in both call and chat, they told me to send an email. I have sent.. On next day, they mentioned as the order has been delivered with the otp I have said.....

Apr 20, 2023 by Karthik

Swiggy - My refund is not credited ^Open

i ordered matar paneer but I'll receive noddles . bawarchi restaurant my Mobile number -**********.....

Apr 18, 2023 by Rajeev Kumar

Swiggy - My refund is not credited ^Open

i ordered matar paneer but I'll receive noddles . bawarchi restaurant my Mobile number -**********.....

Apr 18, 2023 by Rajeev Kumar

Swiggy - Iteams are missing in my order ^Closed

I have ordered some iteams from.swiggy in which veg sandwich and mirchi bajji are missing. ...

Apr 17, 2023 by Sandhya Raavi

Swiggy - Items were missing ^Open

I ordered food from Bikkgani Biryani and the order was missing. I immediately contacted the restaurant to check this and they confirmed they have packed the full order and they claimed maybe the delivery partner took the order. Swiggy has no to...

Apr 16, 2023 by Ankita Nandi

Swiggy - Package spoiled and spilled ^Open

The order was picked up before time and delivered within ** mins. Which is why I fail to understand why the pizza got so soggy that it practically was sticking to the base of the pizza box as evident from the video. The pizza was cold, seem...

Apr 15, 2023 by Vinita Gaharwar

On *th april. I odered for * chicken pattice from Live bakers through swiggy app. the transaction was failed they told me that I I will get refund oby max **th April. Its been * days and I still haven't got the refund . Called up customer serv...

Apr 14, 2023 by Jelex Chembotty

Swiggy - Incorrect item delivered Order ^Closed

Incorrect item delivered. Swiggy has initiated no refund even after sending multiple emails in ** hrs along with the proof and acknowledgment from their agents that it was a mistake from their end. Finally they have come up with response as the...

Apr 13, 2023 by Priyaranjan Das

Swiggy - Forcefully order cancellation charges apply ^Closed

My order no. ************ of rupee *** on cash on delivery ordered at around *.** to ** dated **/ **/****. We are ready to pay by card or netbanking yet they force for gogle pay as delivery partner doesnt have changes of *** rupee. They forced ...

Apr 13, 2023 by Bhumika patel

Swiggy - Order cancellation and Refund not given ^Closed

If Your Delivery Partner Cancels order without come My Apartment In your policy if delivery partner does not go house or Apartment and cancel order and refund also not provide I understand phone is not reachable some network this meaning not ...

Apr 13, 2023 by akshayshah

Swiggy - Stale food and expired food ^Closed

Order I'd ************ Expired food ...

Apr 13, 2023 by Jitendra bishnoi

Swiggy - Delivery package not delivered even after 4 hours ^Closed

The tech support is executive said willl arrange a call from their supervisor and did not call for *.* hours. Initial executive said will provide a refund of ** and when supervisor called back offer a ** RS coupon which even I restaurant will o...

Apr 13, 2023 by Aswa

Swiggy - They didn t refund my money back ^Open

I order the food March **, **** Alif restaurant via swiggy online. Total amount ***₹, I clearly mentioned my address details. The delivery man come my area try to call me that time the phone was encouraged. So he go back and cancelled my orde...

Apr 12, 2023 by Azad Ali

Swiggy - Worst Behaviour of Delivery Guy ^Open

The Executive was a total moron.was the worst ever delivery guy i ever saw in swiggy.He was not able to find my address,and started to accuse me.i gave him instructions but he was not ready to follow.He stopped at a wrong location and came by w...

Apr 11, 2023 by Praveen Sukumar

Swiggy - Refund is not initiate in my account ^Open

I've ordered a pastry from swiggy on date ** feb ****.but the food quality is so bad and food is stale. I've raised a complain several times. But didn't receive any solution or my refund every time they told that my refund will initiate on ** ...

Apr 11, 2023 by Tanisha Soni

Swiggy - Wrong Order Delivered without bill swiggy says its restaurant responsibility ^Open

This is with regards to My order ************ Issue- The order was completely different then what i ordered My order was Item Name Quantity Price Kaju Masala * ₹ *** Gobi Parotta * ₹ ** Roti (* pc) * ₹ ** Item Total: ₹ ***.*...

Apr 11, 2023 by Ankit Gandhi

Swiggy - Request for refund Swiggy delivery bad food with mismatched items ^Closed

I have ordered one ice cream but received different one , when I raised a query about it swiggy is not responding properly and asking to check restaurants reviews next time . My question is how come restaurant ratings matter when this kind of i...

Apr 11, 2023 by Vishnu

I order * chicken burger from" sun bakery" with a help of swiggy on */*/****.i got only * burger and * others Which is not one i ordered . And i received bad food and bad smell is comming out from food ,not eatable one you delivered to me also...

Apr 10, 2023 by Muhisha

Swiggy - Fraud done by swiggy ^Open

I sent some items through genie yesterday, order was picked up at *:**PM but it was not delivered, i contacted your team and your delivery partner but i didn't get any response. Now it showing as delivered but not yet delivered. Order ID-#***...

Apr 10, 2023 by Ketan Kumar

Swiggy - Missing items in order ^Open

On *th March, I ordered on Swiggy (from kfc), but in the order items are missing. I raised a help thread and bot asked me to choose between replacement or refund for missing items. So, I opted for a replacement order. But the replacement ...

Apr 10, 2023 by Anusha Paduchuri

Swiggy - FOOD NOT DELEVER AND NOT REFUNDED ^Open

I have order food from swiggy delivery partner app. I Order Macd- Burger. After some time your delivery partner called me and said that i am not coming to your address because is very far from me. He said your address is different. Then my o...

Apr 09, 2023 by Akshay

Swiggy - Plastic IN FOOD ^Open

I have ordered with Swiggy....There was heavy plastic in pasta.I have complaint many times also....

Apr 08, 2023 by NITIKA

Swiggy - They Mad me waited for 2 hours for order and they cancelled with out refund ^Closed

I have ordered from swiggy at **:** pm their delivery persons are not able to deliver the food i have been waited and try to contacted and texting with customer care till *:**am then i asked them to cancel the order because they are not deliver...

Apr 07, 2023 by Bharat

Swiggy - Parcel was destroyed and dilivered boy was also late they doesn t find our location also and items a ^Closed

Anand hotel opp to railway station surat...

Apr 06, 2023 by Denish limbad

Swiggy - Non veg delivered instead of veg ^Open

Hi, Order#************ So I ordered veg hakka noodles and veg Manchurian form swiggy *nd April **:** PM, from house of chow and got delivered chicken Manchurian. This is really unacceptable this is against my beliefs and also it's morall...

Apr 05, 2023 by Vyakhya Sirohi

Swiggy - One packet of sweet missing ^Closed

I ordered * iteems in my order * namkeen n * sweets packet for *** gram each. However i recieved only * packet. I tried to contact them but there was no phone number to talk n nothing available. I wanted to gift it and sent to another city to ...

Apr 05, 2023 by Vandana gupta

Swiggy - Ordered food item haven t reached after 2 hours ^Open

I ordered an food item at **:** pm . The oder was placed successfully and money was debited from my account. I didn't had dinner and was waiting for this oder to reach me. I waited for half and hour nothing came then again for another half an h...

Apr 05, 2023 by Christo sunny

Swiggy - Worst Quality Food Given ^Open

Hi team, Because the hotel kitchen was closed on April * at *.** a.m., I ordered two chicken biryanis with raita, but I did not receive the raita. As shown in the photo, the chicken biryani was stale and chicken parts were charred. The dinne...

Apr 04, 2023 by Saurabh Sohan Singh

Swiggy - Missing items ^Closed

Hi i ordered few groceries from swiggy instamart yesterday at *:** pm and i paid by UPI in advance but when i received my order there were missing items and when i tried contacting them they just refused to give me any solution they said sent a...

Apr 04, 2023 by Shweta

Swiggy - Delivered products totally messed up as swiggy rider met with accident ^Closed

I have ordered a meal for one of my friend through swiggy on Order ID: ************ Ordered Meal was totally spoiled as rider had met with an accident while delivering the order .And it was messed up as beverage in d meal spilled in everything...

Apr 01, 2023 by Lenish Narayanan

Swiggy - 1 item less in order ^Closed

I ordered * ice cream cones but only received * cones but pay for * cones ....

Mar 30, 2023 by Afsha Khanam

Swiggy - Delivery partner is refusing to deliver my order ^Closed

I had ordered dominoes pizza through swiggy delivery and now they are telling me that swiggy wont deliver and dominoes is also denying to deliver ...

Mar 30, 2023 by Mihir Gohel

Swiggy - Taking Longer to deliver the order ^Closed

I order my food at * pm and order was to deliver within ** min. And it’s been * minutes above and still saying the order will be delivered in ** minutes....

Mar 30, 2023 by Rupesh Goyal

it has been said that my money will be refunded in * * days but i have not got my money yet...

Mar 30, 2023 by Tannu

I order the chicken. Fry biryani but I recevied plain rice. ...

Mar 30, 2023 by M. Phani vengal Rao

Swiggy - Different item delivered ^Closed

My order ID is ************ placed on ** March. I ordered a new mango ice-cream *** ml pack of * but received * pack of mango ice-cream and another pack of tooti fruti ice-cream. I asked swiggy for refund and shared the images but swiggy refuse...

Mar 30, 2023 by Dharmesh Singh

Still I didn't recieve my orderd item....

Mar 30, 2023 by Saurav Kumar

Swiggy - Items missing from order uncompensated for ^Closed

I placed an order (#***************) from Swiggy on **th March, **** for * bottles of Sprite and * boxes of Ferrero Rocher but when the order was delivered, there were only * chocolate boxes and upon raising a complaint - the swiggy customer c...

Mar 27, 2023 by Rhea Rastogi

Swiggy - Packet not delevered ^Closed

Food was not delevered by agent,and now they are not accept his mistake....

Mar 27, 2023 by Abhinava Shukla

Swiggy - Wrong order delivered and they refuse to refund or replace ^Open

There was an item missing from the order I had placed and swiggy is not giving me refund of it and not even letting me speak To a representative. I have paid for the product it’s their responsibility if it’s missing to either send it or ref...

Mar 27, 2023 by tanushree Bhatia

Swiggy - Not refund money ^Closed

I ordered ice cream on Friday night **th March. After ordering i cancelled the order because i want to order something else. I paid money through Google pay. And they not refund my money. ...

Mar 26, 2023 by Abhijeet Pandey

I didn’t receive my order and instead received wrong packet. I had got connected to multiple support agents but they refused to resolve the issue or refund the amount. They must refund for my order since I didn’t receive a single item f...

Mar 26, 2023 by Amanpreet Kaur chadha

Swiggy - Order delayed cancelled ^Open

my order was delayed & cancelled by swiggy after waiting for more than *.* hr. later rescheduled new order. I'm asking for full refund & compensate for my delayed order...

Mar 26, 2023 by pramod c

Swiggy - Account suspended ^Closed

My. Swiggy account has been suspended. It's showing login error, initially I thought there was an error with the app, however when I wrote to swiggy, they mentioned they have suspended the account. I complaint against their few orders, which we...

Mar 26, 2023 by Shrikant Giri

Swiggy - Cold food delivered ^Closed

I ordered Paneer Chilli from Kaveri, Ratu Road Ranchi. Cold food delivered at door step. ...

Mar 24, 2023 by Shristi

Swiggy - Order cancellation by delivery person ^Closed

I made an order today on swiggy and made online payment of rs ****, i didn't recieved any single call from the delivery person and then he cancelled my order due to failure to respond and charged my **** rs as cancellation fee and not refunding...

Mar 24, 2023 by Namol

Swiggy - Order not delivered and didn t refund myoney as well ^Open

I placed an order with Swiggy… They on their own cancelled my order for which i have already paid and now saying that i have cancelled the order and due to which we are not refunding your money…. As i tried calling the restaurant directly a...

Mar 24, 2023 by Vikas jain

Swiggy - Food was fully burnt ^Closed

I have ordered half grilled chicken through swiggy in puthiya arcot unavagam in urapakkam yesterday around **:** PM. Got the food around *:** PM. When I open the package all the * pieces of the grill chicken was fully burnt and not even able to...

Mar 24, 2023 by Ganeshkumar

Swiggy - Spillage of the food ^Closed

I ordered one chicken loaded calizza and brownie mocha milkshake from starboy pizza and shakes. More than half the mocha was spilt during the delivery and even the pizza got spoiled. I would request you to kindly refund the whole amount as both...

Mar 23, 2023 by Kainat Baig

Swiggy - I was oder boneless mutten corma and they deliverd me boan mutten corma ^Closed

I ordered a mutton korma for my grandmother that too boneless because she doesn't have teeth but they was sent all mutton with bone I felt very bad I couldn't feed her mutton korma she wanted to eat mutton korma . Oder no. #************ Ode...

Mar 22, 2023 by sunil batham

Swiggy - Package not delivered money deducted never refunded ^Closed

I had ordered products from Swiggy mart and my money was deducted and Swiggy cancelled and it was never delivered and when I contacted Swiggy customer care it’s been now like ** days. They haven’t refunded my money in spite of asking them a...

Mar 20, 2023 by Richa pradhan

Swiggy - I CAN ORDER WITH WORK ADDRESS DLF CITY COURT SIKANDER PUR BUT PARTNER HAS REACHED THE LOCATION WROGN ^Closed

I CAN ORDER WITH WORK ADDRESS DLF CITY COURT SIKANDER PUR, BUT PARTNER HAS REACHED THE LOCATION WROGNLY AND I TELL CUSTOMER SUPPORT CHAT THEN CHAT PARTNER TELL ME GO AN PICK UP THE ORDER...

Mar 20, 2023 by Deepak

Swiggy - Pizza missing in the order ^Closed

Hi i ordered * pan pizzas, Pizza hut sahakar Nagar in which one pizza is missing and when i reported to Swiggy. They said they will refund **rupees coupon. The mistake is from their end, so they have to resolve it. I and my family of * were hun...

Mar 19, 2023 by Manigandan Krishna

Swiggy - Swiggy order not delivered and cancel after 2 hours at night 3 am ^Open

Swiggy order not received Delivery executive take order from restaurant but not picking phone Swiggy says it delivered is few minutes and after * hours cancel the order Every time Swiggy do this Now Swiggy have to pay for this inconveni...

Mar 18, 2023 by Mohit Mittal

Swiggy - Harassment ^Closed

Dear team When i gave correct adress but swiggy forcing me to cancel this order and they charged me that money also...

Mar 15, 2023 by Purna Chandra Sethi

Swiggy - Order not delivered and money not refunded ^Open

Hello Team, Order number #************. We haven't received order. We got order delivered message in swiggy app. We did call to swiggy customer care executive and requested for delivery. They were denied it and confirmed we were ret...

Mar 14, 2023 by Vijaykumar

Swiggy - Wrong food item delivered ^Closed

Sir , I were placed my order from swiggy on *date:** March ****. *Order id : #************ *Order name : flavour fun combo box of * *COD SUM *** rupee . As I raised complaint that i recieved wrong order of order id :#************ chk no :*...

Mar 13, 2023 by ASHISH GURAV

Swiggy - Damage chocolates received ^Open

I ordered few items from Swiggy instamart, one of the contents of the order was Lindor chocolates. I received the chocolates in tampered condition. The box was crushed and chocolates were melted. I raised the complaint and attached the pictures...

Mar 13, 2023 by Avika Gupta

Swiggy - Surged food prices on the Swiggy app ^Closed

I was going through the menu of "Cafe *'OEight" located in Rohini, Sector *, Delhi on the Swiggy application. I found the prices of the food items to be heavily inflated. For example, Aloo Patty Burger is priced at Rs. *** on Swiggy (exclus...

Mar 12, 2023 by Dhananjay Malhotra

Swiggy - Fake promotion campaign ^Closed

I was planning to make a purchase of worth *** on Swiggy Instamart app, but they had a promotion banner which said get gift box on orders above Rs.***. So I placed the order worth *** expecting a gift box, but I didn't. When contacted swiggy, t...

Mar 12, 2023 by Ahmed Kaleem Mohammed

Swiggy - Accepting the order without availability of food and not apolozising ^Closed

swiggy accepted the order with the faasos resturant and cancelled the order after almost one hour and not apolozising for such behaviour with order no. ************...

Mar 11, 2023 by avan

Swiggy - Late delivery i want to cancel order but they charge full ^Open

They completed my order without delivering it. Though they have refunded the amount but i want compensation for my trouble’s which first he was ready to give me but later denied. ...

Mar 11, 2023 by Ankit Diwakar

Swiggy - Not deleverd food ^Open

...

Mar 10, 2023 by

Yesterday I ordered pizza at *.** pm first delivery time shows ** min than they told me ** min after that I want to cancel ordered because I know that they don't delivery it in ** min so they are going to charge me full so I didn't cancel the o...

Mar 10, 2023 by Vishwas Nigam

Swiggy - Expired baby formula delivered by swiggy ^Closed

I ordered nan pro * baby formula they delivered expired product i talked with them to please get it exchange what answer they gave me sorry they cant help in this regard i want to file a case against them...

Mar 10, 2023 by Neeta maurya

Swiggy - Bad quality and rotten meat delivered ^Closed

meat was delivered in a rotten state and even was not fresh .it was really smelling well as I fell it was freeze for mare then usual time ....

Mar 10, 2023 by vivek

I had ordered food that was prepaid but the delivery executive dint deliver the order and on the call he said mein nai aa sakta hu waha pein chal kar he was saying aap aajaao yeha tak khana lene and i have ordered several times at the same plac...

Mar 10, 2023 by Danish shaikh

Swiggy - Food quality ^Closed

Food was smelling very bad i took one bite i kept it my stomach in paining now...

Mar 10, 2023 by Pranab Sawn

Swiggy - Food is not delivered ^Open

Worst customer care support ever I have called his name is ayan from swigg support...

Mar 08, 2023 by Muthu Sriram

Swiggy - Payout not credited ^Open

I have worked in crossing republic and i have started work from **march till date but I couldn't receive any payout customer care executive trying to fraud with i have total rs **** out of i received only rs *** without any reason my whole amou...

Mar 07, 2023 by Adesh Kumar

Swiggy - Bad smell coming from cake ^Closed

ORDER #************ from shop Cookies and cake jadavpur, they delivered bad smell chocolate cake. I called the shop they asked me to raise a complaint to swiggy. Attached all the call recording where its clearly mentioned they agreed for del...

Mar 06, 2023 by Debolina Sen

Swiggy - Receiving the mails from someone else s orders ^Closed

I'm receiving mails from the past four days from swiggy for someone else's orders and they are using my email and my name without my permission ...

Mar 06, 2023 by Queenie

Swiggy - Delivery Agent Behaviour ^Closed

By mistake the app took the wrong address but I tried to convince the correct location is *** mtrs away but the way he spoke to me was intolerable..He was complaining about fuel and things like" you sit and order at home what you know about del...

Mar 04, 2023 by Prahlad

Swiggy - Stealing petro ^Closed

Yesterday night around **.** Swiggy Delivery Boy Mr. Sagar found stealing petrol from two wheeler Activa MH**CS****. in crescent bay society bhoiwada parel. We request you pls take strictly action against him. ...

Feb 28, 2023 by Dipesh

Delivery Partner- Swiggy Order From Manorma Gurgaon Order No. #************ Date. **th Feb ** Amount Rs. ***/- Order not delivered and swiggy denied refund. ...

Feb 28, 2023 by Ramendra Pal Singh

Swiggy - Package delivered very late ^Closed

I had placed an order for a sabudana ghana with curd and chaas on **.**.**** at **.** hrs from lunch box palakkad and it was delivered very late into the evening. The restaurant said they were not responsible. The delivery boy says he is not, a...

Feb 28, 2023 by Hari varma

Swiggy - Harassed by Swiggy DAs ^Closed

Swiggy Instamart store in AECS layout has a lot of swiggy DAs standing around the store. I was collecting an order from a zomato DA and he got a wrong item. While discussing the concerns with him a group of Swiggy DAs came to the scene and star...

Feb 27, 2023 by Saksham Bhatia

Swiggy - Ek ghanta wait ke baad order cancel kar diya ^Closed

Ek ghanta wait ke baad order cancel kar diya...

Feb 26, 2023 by Dinesh Kumar

Swiggy - Refund of money due to delivery of Burnt food ^Open

Sir, I am raising the complaint against swiggy regarding not delivered the package on dated-**/**/****.I ordered * nos. Dosa in Jiva Veg,Shillong through Swiggy,but I was not received the order , Delivery boy was calling me and after r...

Feb 26, 2023 by Rumman Asif

Swiggy - Worst quality food recieved ^Closed

I have ordered paneer tikka sandwich from Subway Jaipur. The quality of the food is worst. The name is paneer tikka sandwich but not a single piece of paneer is visible. Even the quantity of food isn't adequate. Have I spent *** rupees for just...

Feb 25, 2023 by Shakti Mishra

Swiggy - Food instructions were not delivered to the restaurant ^Closed

I had specifically mentioned jain food on the instructions yet Swiggy didn’t take care of that ...

Feb 21, 2023 by Sneh

Dear Sir, My name is Shruti. My registered mobile in Swiggy Plateform is **********. I ordered Prawns Tawa Fry (Order Id: ************) on *rd february **** through swiggy App at price of *** rupees. I received completely burnt Prawns Tawa ...

Feb 19, 2023 by Shuruti Agrahari

Swiggy - Refund promised but not recieved ^Closed

After so many fake promises no refund was given ...

Feb 19, 2023 by Surabhi Nirwani

Swiggy - Delivered wrong order and not providing refund ^Closed

Order I'd:************ I ordered * regular size pizzas from pizza Hut, Prayagraj on **th Feb,**** but got only two medium pizza of different flavours.So my order was incorrect and they didn't compensate for it and just told me to write a revie...

Feb 19, 2023 by Achyut Tripathi

Swiggy - I asked veg but they give non veg i am veg ^Open

I am pure veg I ordered a food of swiggy delivery boy gave food and I also give rating * star and then only I opened the food and the * parotta and * veechu parotta but the gravy is nonveg I am disappointed ...

Feb 16, 2023 by Niranjan

Swiggy - Leftover Food Delivered by Swiggy ^Open

I placed my order at *:**pm on *th feb **** from Swiggy which was delivered to my brother by *:** pm. After I checked the delivered packet in a few minutes, I realized it was not from the restaurant I had ordered from. I had ordered from Taco B...

Feb 16, 2023 by Akanksha Kumari

Swiggy - Customer Service Agent Behavior ^Closed

I spoke to one of your Customer support agent named (Adhya Singh). The behavior of the agent on the call was so rude. I was initially upset that I had received incorrect items in my order. She is questioning me rudely. And is behaving like she ...

Feb 16, 2023 by Alagu Balaje

Swiggy - I bought milkshake from swiggy which was completely empty on arrival ^Open

I ordered milkshake from swiggy, when I opened the package everything was spilled and empty so I raised a compliant. After attaching the image they only gave ** rupees refund instead of ***. Please help I feel cheated....

Feb 16, 2023 by Santhosh M

Swiggy - Order was not delivered money already deducted ^Closed

Ordered from Swiggy this evening at *:** pm. Order No: ************ Time shown for delivery was ** mins but the order was never delivered. Moreover the delivery person was not answering to the calls done multiple times. Tried reaching out to...

Feb 14, 2023 by Parmeet Kaur

Swiggy - Food issue and Swiggy customer agent refused to help with replacement or refund ^Closed

I had specifically mentioned no mushroom on my pizza as I am allergic but inspite of that it was present. What was more frustrating is that Swiggy rep kept saying sorry, we will look into for future but neither issued a refund or replacement. B...

Feb 14, 2023 by Madhuri

Swiggy - Order got cancelled without informing ^Closed

Swiggy got cancelled my order, as they said service person contacted me over call atlest ** min but not getting any call from swiggy and get mail that my order get cancelld, I was raised complaint also on there forume, customer person telling m...

Feb 13, 2023 by Gopal Wagh

Swiggy - Piece of glass in my order ^Closed

I ordered a biryani from swiggy. The recived order had a piece of glass in it. I asked for refund but the swiggy executive are not refunding it. swiggy with order ID -#************. ...

Feb 13, 2023 by Omkar Pardeshi

Swiggy - Swiggy email support not supported till date damaged order recieved ^Open

Yesterday I had another agonizing event with SWIGGY, so, I would like to bring to your notice that, in a past incident also, I had a damaged Cake delivered, for which I contacted the support, and then emailed, till date, it has not been resolve...

Feb 12, 2023 by Deependra Singh

Swiggy - Order not delivered swiggy support not responding at all ^Open

I ordered FOOD from New Pizza King, Agra, Order Id: ************, Food was NOT DELIVERED and marked delivered. Delivery boy said himself "WRONG NUMBER, DON'T CALL AGAIN". Swiggy chat support investigated the issue themself, and found the same, ...

Feb 12, 2023 by Deependra Singh

Swiggy - Inedible food delivered ^Open

On * Feb I had ordered a Paneer Peking Dry from Chinese BAE. First of all the food received was not consumable. The Paneer was very hard and chewy and in no way was eatable. Also the texture was very bad, some bit oily. All in all a very ...

Feb 11, 2023 by Shreyas Harithsa

Swiggy - Missing order with different order from swiggy ^Closed

I just order a butter a ***gm butter scotch cake and a snow spary at **.** pm they send me after ** mins a ***gm cake and no snow spray i tried to help from customer they can't listen anything....

Feb 10, 2023 by Alok kumar ghosh

Swiggy app...

Feb 09, 2023 by Vishal Rajput

Swiggy - Not giving complete refund in package spillage issue ^Closed

I had ordered a pepsi drink and McD burger from swiggy, and when I received my order my whole drink was spilled in the package and my burger also got soggy with it, the drink pack was empty because of the whole spillage. My whole order got wast...

Feb 09, 2023 by Vinayak Nagar

Swiggy - Leave swiggy or return a amount of i pay ^Closed

I want to leave swiggy partern. I want to return a bag or t-shit i get. And i pay the amount of *** should i return a amount.....

Feb 09, 2023 by Aryan grewal

Swiggy - Where is my refund ^Closed

Swiggy delivery boy give the order wrong place nd ask me deliver order then I cll the swiggy agent then he ask me Just * hour your refund is back but full night nd today not recieved my refund plz tell me where is my Refund....

Feb 08, 2023 by Amita Mahajan

Swiggy - Delivered Non veg instead of bef ^Open

I have ordered Veg panner but got chicken instead. I'm a bramhin. This is a serious issue...

Feb 08, 2023 by Ritesh Shukla

Swiggy - I am no ordered but my money was deducted ^Closed

Order was no delivered but money Deducted ...

Feb 07, 2023 by Pardeep Domathoti

Swiggy - Faulty package misleading ^Closed

I ordered a noodles from a restaurant from swiggy at midnight. I added prawns to the order with additional money.. but when I got order there were no prawns in it. And the food also seemed like stale... I couldn't order something else again bec...

Feb 07, 2023 by Akshay Bansod

Swiggy - Wrong information ^Closed

I have placed the order on swiggy nd it shows ** mins after placing the order but it came after ** mins and doesn't inform that delayed or something. I cant wake up whole night to receive the order...

Feb 06, 2023 by Ajit

Order not delivered. Wrong package sent containing non veg food!! On chat helpline they are refusing to help unless I open the food, I have explained , being a vegetarian it is not possible. They refused to help ...

Feb 05, 2023 by Aparnaa

Swiggy - Money deducted but not delivered the order ^Closed

I have ordered my food through swiggy via Phonepe app. I lost my money bu didnot received my order...

Feb 04, 2023 by Mohammad Arif Uddin

I ordered from swiggy on **th January ****. The delivery location was a little far away so I went outside to collect my order. I told the delivery guy that I am waiting for him in a black car near the delivery location to which he said that he ...

Feb 03, 2023 by Aman Srivastava

Swiggy - Received different order ^Open

I received a different order. I have ordered for * people but I received one persons food. I have received beef which is never ate in lifetime. Last three days I’m spending my time and energy to raise a complaint and refund but no support fro...

Feb 03, 2023 by Divya KJ

Swiggy - Vulgar language ^Closed

Swiggy boy name is youngest biradar phno ********** he didn’t came to the restaurant to pick up the order blindly he put arrived on his mobile and talking valgur language ...

Feb 02, 2023 by G sandeep reddy

Swiggy - Items missing ^Open

Ordered * items, received * items I didn't receive * items worth ***.rs...

Jan 29, 2023 by Sudhakaran

Swiggy - Not received the placed order ^Closed

I placed order for *items which wr Pani poori * plates masala poori * plates but not at all received these items only received the poori in paani poori without water nd without any stuffing ...

Jan 28, 2023 by Pooja biradar

Swiggy - Refund issue ^Closed

I had ordered my delux thaali from punjabi Rasoi(Noida). On **th december. I paid amount of ***rs. Through google pay. But they cancelled my order saying that our restaurant is closed and they will refund my amount within * days. And I still h...

Jan 27, 2023 by Shivangi Singh

Swiggy - Order cancellation Multiple times ^Open

Ordered food from Mandrian Oak via Swigggy on **th January **** at **:**pm.We wait for order till *:**pm we see order is being prepared. After *:** we receive message asking to call back. We call back and being told Manchurian is not available ...

Jan 26, 2023 by Yogesh Bhere

Swiggy - Incomplete order ^Closed

I have ordered * half pizza's (* combo semizza and * half pizza) from oven story using swiggy app, but i have just received only * combo pizza, i haven't received the other single half pizza. And they are not ready to take this as there resp...

Jan 25, 2023 by Sai Sampath Reddy Jala

Swiggy - Swiggy payment failure ^Closed

I ordered food on swiggy on Jan **th ****, of amount Rs.***/-. Amount got deducted and showed as payment failure. Immediately I contacted to customer care, they told me that they will refund within *-* days.. After * days again I chatted with t...

Jan 23, 2023 by Muvva Bharathi Yamini

Swiggy - The delivery partner change the order and taken with him ^Closed

The delivery partner didn't deliver my order and take it with him...

Jan 22, 2023 by Selsheya

Swiggy - Cold Food ^Open

I have order * burger from Burger King, and I got the delivery, the package it seem little wetty, its okey. But the food came was cold one and it not taste good when you eat it cold. So swiggy assist convinced me that I can report on food revie...

Jan 19, 2023 by ROHITH T R

Swiggy - Order Not Delivered ^Closed

The order was placed at *:**..after the order was confirmed it showed the order will be delivered in next ** mins. By *:**, the shows delivered. Till this time, i haven't received a single call from the delivery partner confirming the address n...

Jan 19, 2023 by Soumia Nair

Swiggy - Additional cancellation charges ^Closed

I have been charged additional cancellation charges by swiggy for a order i cancelled instantly because of wrong address selection. I'm requesting swiggy team to solve this out but no one is listening. Why should i pay for something i haven't g...

Jan 19, 2023 by vineet

Swiggy - Full order not delivered ^Closed

we ordered * mcveggie meals from mc donalds but only the addons and drinks came they didn't give us burgers with them...

Jan 18, 2023 by asha chauhan

Swiggy - My money is lost ^Open

My name is tarun balpande from nagpur district, i send wrong transection **,*** rs with swiggy company please help me for return my ammount immediately.... Mo.No. - **********...

Jan 16, 2023 by Tarun balpande

Swiggy - Cancelled the order on their own ^Closed

They cancelled the order on thier own and then charged me the ***% cancellation charges. Before that they ordered my order to wrong address ...

Jan 16, 2023 by Ashutosh kumar

I ordered a package from swiggy where in by default it went to my previous local address, after requesting the delivery boy to deliver it to my new address with added charges if needed. He agreed to do so only if I shared my OTP with him, on do...

Jan 15, 2023 by Rajiv Bhandari

Swiggy - Incorrect items delivered and unfair resolution ^Open

Not received the food with Order No: ************ I have not received the order yet and in app its showing delivered, Unable to get resolution from your chat team..Delivery partner is also not receiving my call. At least i want my refund bac...

Jan 15, 2023 by Raushan Kumar

I placed a food order on Swiggy on *th January **** at *:** PM from Shree Balaji Bhojnalaya, Sikar Road Jaipur. The total order amounted to Rs. ***, after applying offers, delivery, taxes, etc. The order contained * items which are:- *. * Comb...

Jan 14, 2023 by Aman Jain

Swiggy - Food not delivered at right address ^Closed

I have ordered the food for my sister as a gift and fill her complete address but still the delivery boy delivered the food at my address and he said they don't see the address while ordering services they just check the location of the orderer...

Jan 14, 2023 by Rajni Chopra

Swiggy - I ordered food from swiggy and they charged double the rate and when i said to cancke they were not ^Open

The delivery executive didn’t deliver me the order and cancelled it from his side , later on I didn’t receive the refund as well, after chatting with the customer support they said that they won’t be able to provide me the food or the ref...

Jan 13, 2023 by Ishita sariputra

Swiggy - Missing items in my order ^Closed

I had placed an order for two pizzas. One poppey full pizza and one half pepperoni pizza. I just received a mushroom full pizza. I need this issue resolved ASAP. ...

Jan 13, 2023 by Deepti Ghera

Swiggy - REFUND NOT CREDITED ^Open

I have cancelled the order in swiggy and re ordered the same cake from the same restaurant to the same address. However, refund on my *st order which i have cancelled was not being processed by swiggy. Please help...

Jan 11, 2023 by BANDIKALLU SRI CHAITANYA

Swiggy - Fake food ^Open

Fake food. I order special double chicken roll. He gives cold paneer roll. No taste...

Jan 10, 2023 by Amit Kumar

Dear sir, Yesterday night date * th Jan **** I ordered food from swiggy , and without my conformation it got booked , with higher price , when I tried to cancle they were not will to cancle and they said they will levy penalties of *** rs or s...

Jan 09, 2023 by JIBIN THARAYIL

Swiggy - Quantity not received other than ordered ^Open

I ordered gajar ka halwa *kg from swiggy on * th January Incomplete Quantity Order Number ************, i received a call from a restaurant that they are not having gajar ka halwa * kg. so they requested to accept *** gram and *** gm of moong k...

Jan 09, 2023 by Ajay shukla

Swiggy - A Non Veg food delivery instead of Veg delivery ^Open

Swiggy had been extremely disappointing in the last * months when they have delivered a NON VEG food against a VEG order that was placed. And we have been waiting on the call talking to the customer service for nearly ** min and they don’t e...

Jan 07, 2023 by Aparna Venkatraman

Swiggy - My id not activated the swiggy team ^Closed

Meri id activate nhi kar raha h koi me call Kar raha hu to koi bhi call nhi utha raha h * din ho gaye h id lagagye huye activate nhi ki abhi rak thanks ...

Jan 06, 2023 by Talevar singh

Swiggy - Swiggy payment was processing ^Closed

My Last week **/**/** to */*/** payout was still processing my De I'd was ******* I want my payment immediately ...

Jan 05, 2023 by Jayavel.m

Swiggy - Not delivered my order ^Closed

swiggy boy ne mere yahan per order deliver nahin kiya usne kaha ki location khatm ho rahi hai vahin per main khada hun uske bad mujhse WhatsApp per location mangwata hai location mangwane ke bad bhi location per order deliver nahin kar raha hai...

Jan 05, 2023 by Vijay Singh

Swiggy - Fraud with me from Swiggy ^Open

I opened my account for food delivery partner at swiggy via surat adajan office from TL ASHOK as on date *th July ****. After opening an account at your surat local office I have not started Swiggy delivery partner. Due to some personal reas...

Jan 03, 2023 by Dhaval Bhagat

Swiggy - Spilled food delivered without any refund ^Closed

I ordered * desserts, out of which * were completely melted in the packaging itself & when opened there was nothing present except melted water & ingredients. On talking to customer care, they are saying the customer has to bear the cost of spi...

Jan 03, 2023 by Harshita

Swiggy - WORST FOOD ^Closed

VERY SPICY AND SALTY FOOD ...

Jan 02, 2023 by HINA PARMAR

Swiggy - Got the wrong order want my money back ^Closed

I got the wrong order and want my refund back ...

Jan 01, 2023 by Aditi sharma

Swiggy - Package was delivered late and I was given false and incomplete support by the customer care team up ^Open

Explained...

Dec 31, 2022 by Deepak Kumar

Swiggy - Missing order ^Open

One item of rs. ** missing from. My order ...

Dec 29, 2022 by Saurabh Pugaliya

Swiggy - Swiggy sold products more than MRP ^Open

I placed order for ***g Chicken which was charged Rs.*** by Swiggy , But the actual product's MRP is only Rs.*** . This has been usual , I have faced this multiple times , sometimes the fruits given had shortage of weight. ...

Dec 29, 2022 by Arun Kumar

Swiggy - Wrong Item delivery ^Closed

This is in reference to order issue (Items are different from what I ordered) for order #************ that happened yesterday. I have provided all the proofs to swiggy customer support team but they did not resolve and guided to write to FSSAI....

Dec 28, 2022 by Amjad Khan

Swiggy - Pdf Invoice is missing ^Closed

I need invoice with complete details in pdf format for the order ************.And when I asked the support to give me invoice in pdf as I need it to attach somewhere they denied saying that it is not possible they can't send it but when I place...

Dec 27, 2022 by Ritu Baghel

Swiggy - Delivery partner stolen my slippers ^Closed

I had plaçed an order with Hungry Tide thru Swiggy on **th Dec at *.**pm.the food was delivered on time.when the partner left he took away my husband's expensive slippers keeping behind his torn ones.since then I had chattedseveral times with ...

Dec 27, 2022 by Sanhita Roy

Swiggy - Delivered in wrong location ^Open

Food delivered wrongly to other lohcation. I ordered food from thiruvottriyur location but the same delivered to wrong location. ...

Dec 27, 2022 by Lalithsaranya

Swiggy - Spoiled food ^Closed

I ordered Pizza and Garlic Break from Brim oven restaurant via SWIGGY AMD I received spoiled food because and it all had bad smell due which it was not made to eat. Jus first piece only is used of * different packs All the food still I have k...

Dec 26, 2022 by Asha C N

Swiggy - Not diliver order and not refund my money ^Closed

I have ordered from swiggy instamart on last Friday , firstly there team not deliver mentioned address , i had call customer executive and told and explain my order after that there cancelled my order and charge ***% amount without my permissio...

Dec 26, 2022 by Neela Garkoti

Swiggy - I ordered sandwich from Reyu food court through swiggy app Whole bread had fungus on it The restaura ^Closed

Wrong item delivered ,I am order plain chole but delivered item is different ...

Dec 25, 2022 by Tilva parth Dineshbhai

Swiggy - Order missing ^Closed

i ordered *×dragon fruit, *×red grapes, *×strawberry and *×blueberry but after taked my parcel i was checked it and found that blueberry missed. I already given my online payment *** but I didn't receive my *** cost price blueberry. Please ...

Dec 25, 2022 by Aarvi Singh

Swiggy - Missing items ^Closed

I didn't receive few items i ordered....

Dec 25, 2022 by Keerthi

I ordered sandwich from Reyu food court through swiggy app.Whole bread had fungus on it,The restaurant is not picking up the call and Swiggy is not taking responsibility....

Dec 24, 2022 by Jyoti Rane

Swiggy - Get wrong order misleading listing of an item ^Open

iam send to correct loction..but he told incorrect adrees..my kids also angry...my order is milk and biscuts ...

Dec 23, 2022 by srinivas kusireddi

I ordered a stuffed cheese garlic bread but I received a simple paneer grilled sandwich. And I ordered this item from garluc bread options. So, now I need refund for this item in my bank's account from where I paid for this order....

Dec 23, 2022 by Shubham gupta

Swiggy - Delivery not done in preferred location and not refunded the money ^Closed

Yesterday i have placed my order they made me wait * hour and asked to cancel my order today same thing there repeating yesterday i thought let's understand them and left the issue but same thing there are doing and giveing bribe for next order...

Dec 22, 2022 by Muhib ur rahman

Dear Team I had ordered food from swiggy app and I have clearly mentioned the delivery location as velachery. Unfortunately the delivery person called up from my booking area and cancelled the order and says zero refund of my order. When the b...

Dec 22, 2022 by Pradeesh

Swiggy - Food quality mcuh bad as well as smell come from it ^Closed

i have placed orderd of matka rabri , but rabri quality is much poor ...

Dec 21, 2022 by Nishant kunwar

Swiggy - Iam from 173 civil lines Jalandhar 286 A I ordered ultimate saving bucket KFC I didn t get pepsi dat ^Closed

food was not delivered but shown it as delivered , delivery partner was just away from home but he was not delivered, swiggy wass showing as delivered , delivery exceutive was not picked the call, forcely they gave refunf but i wasted my time...

Dec 20, 2022 by gajjela prasad

Swiggy - One item from my order not delivered ^Open

I have ordered juices from swiggy. The restaurant has missed to deliver one item in the order. I have raised my concerns. No action taken and no one responding from swiggy. Worst experience and worst app...

Dec 20, 2022 by Nagesh

Swiggy - Didn t receive my parcel order id is ^Closed

I didn't receive my parcel but the delivery executive marked as already delivered please refund me my order ID is #************...

Dec 20, 2022 by Vishal

Swiggy - Refund not issued ^Closed

I paid for an order valued ₹*** via upi. The app showed "payment failed" but amount got deducted. So I tried again and same thing happened again. Amount got deducted twice. Then again I put the payment mode to "Pay on delivery" and paid cash ...

Dec 19, 2022 by K. Sai Ruthwik

I am from Jalandhar City *** civil lines to **/A I ordered ultimate savings bucket of KFC and write didn't get the Pepsi and I lost ** and I give it tip of ** rupees....

Dec 18, 2022 by Dinesh Aggarwal

Swiggy - Did not receive half the quantity and no customer support from swiggy ^Closed

The restaurant menu said medhu Vada (* pieces each). So i ordered * times of this. Ideally i should be receiving ** pieces of Vada, but they gave only * pieces. It's a clear breach of trust and service. But neither the restaurant or swiggy is r...

Dec 18, 2022 by Sarvesh khimani

Swiggy - Not delivering the order ^Closed

Today on **.**.****,I have ordered a mutton biriyani from Aafiyatos ,Srinagar,kashmir on swiggy for my son A. S. Athish who is studying at Nit srinagar & staying in hostel for his lunch. But the food is not delivered to my son. Kindly make arr...

Dec 18, 2022 by Selvakumar S

Swiggy - Joining scam ^Closed

I got a call from swiggy customer care *montgs ago for joining as a delivery partner they gaved me a number ********** , then I contacted him he said to send me the documents and joining fee of ***rupees, I sent him my documents and the amount ...

Dec 17, 2022 by Sharukh pasha

Swiggy - Money deducted order not processed ^Closed

A week ago I was ordering from Swiggy instamart , while ordering my money deducted from Amazon pay wallet , but order not processed. I reached them through customer care they said I will be refunded within *-* days . At last they said to mail o...

Dec 16, 2022 by Yogesh Chandra Upreti

Swiggy - Missing item ^Closed

I was ordered * cupcakes from the chef bakers, Bangalore based from swiggy. But I received only *....

Dec 13, 2022 by M. Sri Niveditha

Swiggy - Order amount not refunded despite the app showing that payment has failed ^Open

Hi, I have ordered two biryani paradise in swiggy, my order got accepted and was taken by delivery partner for delivery, but he has not delivered it for long time when i tried to reach me he was not answering my calls so i reached out to swi...

Dec 12, 2022 by Veera Venkata Prudhvi Donela

Swiggy - Items were missing ^Closed

Yesterday I ordered a chicken cheese parantha and a mutton keema parantha from moolchand. And I received only one item and that too was wrong. I think somebody's else's order was delivered to me. And after raising a complaint swiggy told me to ...

Dec 12, 2022 by Gaurav pawar

I placed an order on Swiggy and paid the entire order amount via Google pay. However the app said that the payment has failed despite the fact that the full amount was deducted from my account and the transaction is successful on Gpay app. Swig...

Dec 12, 2022 by Anindya Parbat

Swiggy - Money taken but food items missing ^Closed

* items from my order not delivered by swiggy. Full money taken. Swiggy has refused to fulfill order . No refund given.my order I'd is ************....

Dec 11, 2022 by Virender Saini

Swiggy - Failed to place order but payment done but swiggy not refunding my money ^Open

I placed an order on swiggy, the payment was completed, but the order wasnt placed, so I contacted swiggy helpline, they said refund will be initiated automatically within ** hpurs, its been more than ** hours, now they say the payment doe not ...

Dec 09, 2022 by Tanmay Nassa

Swiggy - Rong food Delevery ^Closed

Iam order biryani but not Riceved my order items. Rong food delivery...

Dec 07, 2022 by Nitish ray

Swiggy - Refund related issues ^Closed

Issue was sent to concern team on Friday ** pm ,and same was said to be resolved in *hours. It's now ** hours completed and issue is not resolved yet,still the team need ** more hours to resolve the issue....

Dec 06, 2022 by Ameya Shitoot

Swiggy - Payment made order not processed and no refund recieved ^Closed

I had made a payment of *** but no order was placed And they told that refund will be initiated in ** hours i.e * days but its been * days now and they still provide the same reply that it will be done in ** hours Since * days they are sayi...

Dec 05, 2022 by Kunal Shah

Swiggy - Ordered from one restaurant and got food from different and food received was worst ^Closed

I have ordered from restaurant the barbeque received very bad quality food stale and oily totally unhealthy for health so I want my money back. Swiggy registered mobile no. ********** Contact no. ********** Order ID ************...

Dec 03, 2022 by Nibedita

Swiggy - Swiggy order fraud ^Open

I have ordered from Spice Factory but when i placed the order i got to know the order has been placed at Sukhi Da Dhaba. I asked immediately to swiggy support that there is something wrong abd requested them to cancel. But no one cared. When i ...

Dec 02, 2022 by Soumya Ray

I have ordered food from "Sri Annapoorna" restaurant but got food from "North Chapathies" Restaurant The food i got was really horrible....

Dec 02, 2022 by Hariish

Swiggy - I have deposited in floating cash on phone pay but not minosh in my floating cash ^Closed

My floating cash is not minos so I have deposited in the account ...

Dec 01, 2022 by BINGI PIPUN REDDY

Swiggy - Delivered expired product ^Closed

I have ordered some products from swiggy insta Mart. The two of the ordered product delivered to me are expired. These products are ready to use. It could have damage my health very regressively. I want a strict action against the supply store ...

Nov 29, 2022 by Saurabh Shukla

Swiggy - Received partial order from Swiggy ^Open

I had placed a prepaid order with swiggy online on **/**/****. For * pcs of chicken lolipop gravy and * pcs chicken lolipop oil fry but after I received the delivery I was shocked to learn that there were only * pieces of each delivered which w...

Nov 22, 2022 by Noel Misquitta

Swiggy - Want to my money back 700 rs ^Closed

Hello my name is Akash Badhan i am working as a delivery boy in swiggy company but the company very not listen to us as we are employed of the company last night i got minor accident with one lady in scooty as i am riding a bike so I got felt i...

Nov 20, 2022 by Akash badhan

Swiggy - Late delivery of food poor quality ^Closed

food order placed to swiggy on *th November **** and had following three issues once received the order very late & not gotten appropriate response from swiggy (including mail sent on the same day & reminder mail sent on *.**.**) - *. Food q...

Nov 19, 2022 by Arup Bhowmick

Swiggy - Poor quality of service by Swiggy ^Closed

Ordered food at **:** PM. But didnt receive till **:** PM. When it was reported to the Support they cancelled the order and asked to get the refund. Whether I can eat that money????...

Nov 18, 2022 by Arokia Paul Rajan

Swiggy - One sweet Box missing and even quantity of rest sweet boxes are insufficient ^Open

I have ordered * sweet boxes from Swiggy post * PM on **th Nov, **** at Gaya, Bihar location and the content of sweets should have been *.* Kg. The order number is: #************. Therefore, including all box weight, it should have been ~* Kg ...

Nov 18, 2022 by Udit Narayan

Swiggy - Damaged products bcoz of packaging ^Open

I have order few items from instamart which costed me around *** but when the packings was delivered everything inside was messed up they was coke on everything even on the electric items and when i asked about how this happened to the delivery...

Nov 18, 2022 by aman pandey

Swiggy - Food received is in worst condition cold and stale ^Open

The whole order of Naan and Panner Butter Masala (order number ************) placed yesterday when I received was cold and stale, even the whole packaging was bad and all the paneer butter masala was spilled inside the polythene given by the de...

Nov 15, 2022 by Aditya Khajuria

Swiggy - Cancelled the order after the after the delivery time ^Open

I have placed the order by night in KFC through Swiggy and after the delivery time without any intimation cancelled the order and restaurants r closed and starving without dinner ...

Nov 14, 2022 by Adarsh M A

Swiggy - Delivered spoiled stalled food no proper resolution from swiggy ^Open

Orderid: ************ Restaurant: fishland express, danturi group. Food item: mutton haleem. Issue: received spoiled/stalled food, need to raid restaurant. I've been order mutton haleem from fishland express restaurant from banjara hill...

Nov 12, 2022 by B S ASHRAEY KUMAR

Swiggy - Item not delivered ^Open

I had placed the following order : *************** on the **th of November **** but an item was not delivered and another one I was charged over the MRP. Undelivered: haricot beans x* Charged more than MRP: Nandini curd x* I reached out...

Nov 10, 2022 by Sreerag unnikrishnan

Swiggy - Missing and damaged order ^Open

Order number: *************** I ordered a package from swiggy on *th November, **** time : *:** at night. I was given the order when one item was damaged and one was missing. When i inquired, i was first told that I'll be given a refund but th...

Nov 10, 2022 by Harsha Singh

Swiggy - Stale food ^Closed

I ordered biryani from biryani king on *th for my dinner for which i paid Rs. ***. But i received stale food which is not looked like biryani. I made complaint but they said we can only refund Rs ** and in mail they said we can refund Rs ** onl...

Nov 08, 2022 by Swati Sharma

Swiggy - Pack not delivered and paid ^Closed

My Delivery partner called me and said to pickup by staying at wrong location. He spoke angrily and as of it i became anger. I accept I behaved rude also.. He reched me after and he disconnected call and he rudely behaved to me directly. Also h...

Nov 08, 2022 by Shabeel Shazz

Swiggy - Swiggy money debited but order not processes ^Closed

I had ordered from Sri Krishna sweets through gpay...amounting *** rupees..money debited but order not processed and nothing seen in refund section..pls help...

Nov 07, 2022 by Mina

Swiggy - Cancellation fees wrongly charged ^Closed

I placed an order on swiggy for order id #************ and after **-**mins I get a direct call from a swiggy executive stating my order is taking too long to be dispatched to the delivery partner because of which he will have to cancel it. I ag...

Nov 07, 2022 by Megha Choudhary

Swiggy - Swiggy Order Dated Stale food And item missing missing ^Open

Swiggy Partner Mutharlwala Mahavir Enclave order ************ dt ** Nov **** supplied Stale kulchas and two Kulchas were missing from the order. Chole were not open . Several times it was conveyed to swiggy , by Chat , Call and email from t...

Nov 07, 2022 by Girish Bora

Swiggy - Refund not received and rude Customer care ^Closed

On November *th around *.** I placed an order with swiggy and the order has been failed which is a complete failure from swiggy's end, so I reordered it... I have been charged twice and when I contacted customer care they said I'd receive the r...

Nov 06, 2022 by Nirmalkumar S

Swiggy - Items not delivered ^Closed

I ordered from swiggy and many items were missing from the order I ordered a chicken wrap and * burgers and they only delivered the chicken rap then I raised complain through swiggy customer care and I even attached pictures they told me to wri...

Nov 05, 2022 by Shruti Dhakarwal

Swiggy - Refund not done ^Open

My food was not delivered on time and upon calling the delivery agent, I got to know the restaurant had a powercut and was not able to give my food. So, owing to the extreme delay I had to cancel the food by choosing the reason of inability of ...

Nov 05, 2022 by CHAGANTI SIVATHMIKA REDDY

Swiggy - Received wrong order and some missing items ^Closed

Despite me sticking to the chat with swiggy for more than * hours my issue was not heard or resolved neither was i treated properly by their agents the agents just kept trying to close the chat without even looking into the issue even though my...

Nov 04, 2022 by Pranay babu

Swiggy - Didn t Recieved the item and Swiggy denied refund for the missing item ^Closed

I have placed an order for some groceries through swiggy they did sent the entire order but the single item from the entire order was missing.when complaint to there support executive they asked me to contact or resolve the issue through their ...

Nov 03, 2022 by Abdul Kareem

Swiggy - Delivery ^Closed

I have ordered from swiggy. They cancelled my order without my permission. Delivery partner didn't call me and cancelled my order and they charged me rs.*** for cancellation of order. They cancelled it and charged me for it....

Nov 02, 2022 by Rashmi Singh

Swiggy - Order not delivered Scammed by delivery executive ^Closed

I’m holding swiggy one membership would like to complain about a delivery guy named Sagar Bodke who did fraud with my order. My order no. ************ from Meraki, placed on **-**-**** at **.** pm was not delivered to me. The delivery guy cal...

Oct 31, 2022 by Vaishali Kushvah

Swiggy - Worst quality food with full of snell ^Open

Hi Team, I have ordered veg noodles and Chilli Potatao from Swiggy on Thursday but I received very oily in which oil was just flowing in a plate and that too was full of smell and couldn't eat after one bite. I had raised a complaint immediat...

Oct 30, 2022 by Shailja

Swiggy - Received wrong item ^Closed

I have ordered spicy grilled chicken biryani from kfc through swiggy app. But they sent different one i have raised a complaint by attaching the required proof. However they denied to pay compensation for it. If they change more than a regul...

Oct 26, 2022 by Akhil

Swiggy - Package not delivered food item missing ^Open

I have received incomplete delivery, the food item was missing and i have paid whole amount after talking to swiggy, they said they were unable to help, they are playing with customer’s money. ...

Oct 25, 2022 by Ishita Srivastava

Swiggy - Missing items in order and rude customer care behavior ^Open

I ordered Biryani from mehfil on **th October **:** am, I haven't received my order, nor I didn't get any call from the delivery partner, as I was sleepy, I waited for order & slept, by morning, when I checked in the swiggy. It's shown as deliv...

Oct 25, 2022 by Kiran katta

Swiggy - Amount deducted twice ^Closed

On the **th Oct ****., I ordered from swiggy (ORDER ID - # ************) through online payment via paytm (Txn ID :- ***********) the payment was successful and the order placed successfully. But later i received a call from swiggy custo...

Oct 25, 2022 by mehardeep s

Swiggy - Fraud alret ^Closed

i orderd briyani from swiggy ,i received food package as i opted COD i paid it through phone pay ,once i got i didnt find any bills in the parcel and no swiggy marks so i went into the website to mark the complaint but they have already charged...

Oct 24, 2022 by shaik

Swiggy - Food items missing from my parcel ^Open

My order # ************ Date of Order – **.**.**** at around * pm Place of Order – Noida, Uttar Pradesh I want to share my ordeal with Swiggy and the harassment and embarrassment I faced by Swiggy. I ordered some food items through ...

Oct 19, 2022 by Anuj Kumar

I had ordered a ***grms cake from swiggy for my sister's birthday with Birthday greeting card, knife and candle. Swiggy people had delivered only a blank empty cake of ***grms. When I had connected with the swiggy team one of the executive tra...

Oct 14, 2022 by Rapolu Koundinya Kumar

Swiggy - Food Delivered by swiggy was stale and pungent ^Closed

I have ordered food from swiggy and the restaurant delivered me food that is stale and pungent, it's even hard to smell forget about taste. when requested for replacement they said it is not possible and when asked for refund they shy away with...

Oct 14, 2022 by Manikanta N V

Swiggy - Less quantity product delivered ^Open

I ordered a ***gm Tetley green tea * pack from swiggy Mart on **/oct/****, but recieved only ***gm packed i raised complaint on chat again and again, they force me to mail, i also mailed on its support helpline, but Mr. Rounak, swiggy store sup...

Oct 14, 2022 by Prince Sharma

Swiggy - Orders are missing and different from what i ordered ^Closed

the orders are always different from what i order ,sometimes they are also missing . today i ordered a meal with cold coffee and pizza mcpuff, the cold coffee was replaced with pepsi and the pizza mcpuff was missing. When i called the costumer...

Oct 13, 2022 by khyati tripathi

Swiggy - Items missing from swiggy food order ^Closed

I placed the order for 'Tandoori chicken' via ORDER #************ yesterday for Rs.*** and I paid Rs.*** online after discounts.. Ideally in ANY restaurant, they charge the amount for * pieces of chicken. But this time I received only * pieces ...

Oct 10, 2022 by Reez

Swiggy - I had delivered my entire food order are wrong and useless ^Closed

Hey sir i am Prema .actually i have received my all items are wrong and different..i place a order for chicken popcorn- regular x*, chicken krispers burgers and hot & crispy chicken * pc from KFC restaurant..but they sent me four kfc chicken b...

Oct 09, 2022 by prema sharma

Swiggy - Stolen my cycle ^Open

On **th one swiggy boy came he put his cycle in a parking area which was not in a good condition and beside that my cycle was parked he took my cycle and ran away which is captured in cctv footage clearly and no response from the swiggy branch...

Oct 08, 2022 by Gauri Mengawade

Swiggy - Package was Cancelled and money dedunced ^Open

I ordered a veg schewzwan from silly chilly hotel order was cancelled but money dedunced from my account but I didn't got my money in my bank account...

Oct 02, 2022 by Shivanjali Pati

Swiggy - Non refund Of Debited Amount ^Closed

On **/**/**** around **:** hrs, I placed an order on swiggy of Rs ***/- , the amount debited, order was not successful, Again after after few minutes I placed another order of Rs ***/- , the amount was debited but the order was not successful. ...

Oct 01, 2022 by Diptiranjan Mishra

Swiggy - Uncooked food old stock of cashews ^Closed

Order #************ . from a restaurant named rayalseema spiceland. Swiggy is not responding to my order...

Oct 01, 2022 by Yenduru kalyan chowdary

Swiggy - Incompetent Service by Swiggy ^Open

Direct loss is about ***. the main reason I am raising a complaint is that for multiple orders, swiggy has taken my money and not provided service. after placing an order, there is so much delay. then when I contact them they assure me delivery...

Sep 29, 2022 by Jo Thomas

Swiggy - Got a different food than what i ordered ^Closed

They cheated my offer coupon instead of refund/ replacement and wasted my time ...

Sep 27, 2022 by Nithin

Swiggy - Late Delivery ^Closed

I placed and other with swiggy Instermart but they should call it delayed Mart. It took them more than an our for them to deliver my order. The chat team was totally useless. Waste of time and money. No one was able to give me the reason for...

Sep 25, 2022 by Savio Joseph Jonas

Swiggy - Received chicken momos instead of veg ^Closed

This is to inform you that we ordered chicken and vegetarian momos. My mom is vegetarian. So for her we ordered veg momos. This is the first time we ordered momos. As my mom is diabetic and needs to take her insulin injection and her other medi...

Sep 23, 2022 by Shweta Karle

Swiggy - Quality was not good ^Closed

The quality of food was not good i.e, chicken was not properly cooked. The delivery was very late . ...

Sep 23, 2022 by Arunima Singh

Swiggy - Delay in delivering the product delay in assigning executive for delevering the products ^Open

I had prepaid for the items and selected the available delivery slot(*pm - *pm). However, swiggy did not assign a partner until *:** which after nudging them. my order got delivered at *:**pm. I want damages as I am exhausted by talking to them...

Sep 19, 2022 by Aishwarya

Swiggy - My stuff got stolen ^Closed

I booked a swiggy genie because I had give some stuff to my relative living in Gomti Nagar ext. in Lucknow. The Swiggy genie agent took that stuff to the wrong place and this continued for too long that's why I cancelled the order but the agent...

Sep 18, 2022 by Anagh Srivastava

Swiggy - Received wrong item and swiggy denied to provide any compensation for loss ^Open

Order id: #************ I ordered a large pizza - Classic cheesy tandoori paneer..from Captain Sam's restaurant but they sent me a medium one with different toppings - tandoori paneer was not there instead uncooked paneer was given and baby co...

Sep 18, 2022 by Aayush Thakur

Swiggy - Money deducted but order not placed ^Closed

I tried to place an order through Swiggy, the money got deducted but order isn’t placed. There is no other way to contact customer support either. Mail option is useless as they give automated replies. ...

Sep 17, 2022 by Omisha N

Swiggy - Not recieved the correct order ^Closed

I ordered * packs of stellar cigarettes and they have charged **** rs for the order and ** rs for delivery and other services, upon opening the package I found that there were only * packs of cigarette while I have been charged with the full am...

Sep 17, 2022 by Divyanshu bharti

Swiggy - Wrong Food Delivered ^Open

I ordered non-vegetarian items along with * gulab jamun with rabdi and I received all veg items. Its was someone else order. Swiggy delivery executive asked me to talk to customer care regarding the same as he can't do anything. After raising...

Sep 16, 2022 by ROHIT VISHWAKARMA

Swiggy - I ordered a full dish but i got less than half dish ^Closed

I ordered a full dish Chinese bhel from the Laddu gopal sweet restaurant but in return I recieved less than half dish. And I told this issue in swiggy help. But they are refusing to do any action. Nor they are providing my refund or taking any ...

Sep 15, 2022 by Moiz

Swiggy - Didn t deliver fresh food ^Closed

I have ordered food from Swiggy and instead of delivering fresh food, they delivered previous day's food and I can feel it as cold. I have contacted customer care and they were offering me INR** coupon instead of full refund. ...

Sep 14, 2022 by Bhaskara Peddanarappagari

I had delivered food item and insulin to my parents on Wednesday *th September ****. The delivery person did not deliver it to my parents instead gave it to someone else with uploading the pic. I have been following up since then about the sam...

Sep 13, 2022 by Sheetal Pillay

Swiggy - Order was incomplete ^Closed

I have ordered * chicken whoopers and * medium French Fries from Burger King via Swiggy, but received * chicken whooper and * medium fries only. * chicken whooper was missing in the order. Regarding it I have contacted the swiggy customer suppo...

Sep 12, 2022 by Nidhi Talwar

Swiggy - Package spilled ^Open

I ordered a mcveggie value meal from mcdonald with the add on cold coffee option my whole coffee was spilled delivery executive didn't listened to me and literally ran away with his bike. I registered a complaint with the swiggy at first they s...

Sep 10, 2022 by Shudhanshu Mishra

I ordered Food from Swiggy on */*/** Rs ****, order no: ************. When I was about to click payment option, it showed drop down Amazon right when I was about to click sodexo. I canceled order using their free cancel ticking button, as I wan...

Sep 05, 2022 by Abhishek MJ

Swiggy - Wrong item received ^Closed

I placed an order for *** in mani’s biryani through Swiggy. I ordered full kabab biryani and Salan but received some other biryani and Salan was missing as well. When I checked with customer care in Swiggy , they refunded ** for missing ite...

Sep 04, 2022 by Nijanthan

Have ordered Food items from swiggy in the morning only and paid all the amount immediately..their delivery partner picked up the food and now we are waiting for the food for last two hours and it is showing in my app that food has already been...

Sep 04, 2022 by Bharat

Swiggy - Order delivery was way more late ^Closed

I had placed an order at *:** and i received my order at *:** which was *hour late. My order I'd is : #************ . I need some compensation and a apologising letter from swiggy....

Sep 03, 2022 by Calvin Mahida

Swiggy - Order not received ^Open

I ordered food from swiggy around * am it shows delivered but I still have not received the order. I Talked to a customer executive but she couldn't do anything. I texted on swiggy app. Both sent me to mail swiggy support. still there is no rep...

Sep 01, 2022 by Lavyam

Swiggy - Delivery getting delayed ^Closed

Ordered food at *.** PM... Food has not been delivered till *.**as of now... People for whom food was ordered has left hungry... Delivery man not moving... When I called customer care, they asked me to wait patiently for the food to arrive, whi...

Sep 01, 2022 by Tanzy Das

Swiggy - Cash back related ^Closed

cash back not received when i applied coupon WELCOMEBACK...

Aug 27, 2022 by ashish Gupta

Swiggy - Missing items from order ^Open

Order Id: ************* The bill received wih items clearly shows that some items are missing from the order through swiggy. It has been * days since contacting customer care and emails, but no response has been received!!! ...

Aug 27, 2022 by Sita Bhatt

Swiggy - Missing items from my order ^Closed

Ordered through swiggy from below restaurant Harika Royal Restaurant with order ID : ************ on ** Aug **** at **:**PM with an item Veg biryani family pack of quantity ** but have received only one where I have confirmed the same with deli...

Aug 23, 2022 by Siva Naga Teja Thota

Swiggy - AGAINST LOST OF MONEY ^Closed

I HAVE ORDERED THE FOOD AND I HAVE WAITED ABOUT *.* HOURS THEY DID NOT PAY BACK MY MONEY AND ALSO CHARGED ***% CHARGES ON NEXT ORDER...

Aug 20, 2022 by KOTTA VENKATA BALA SAI DURGA RAVITEJA

Swiggy - Cancellation of Order without Consent and Not providing food ^Open

Got a wrong product which I haven't ordered that too a burnt food oily and bad smelling.they are not responding to my complaint after many attempts ...

Aug 14, 2022 by P MAHIPAL REDDY

Swiggy - Stale and spoilt food delivered ^Open

I ordered * Chicken Dum Biryanis as some guests were at home and the entire food delivered to us is spoilt, blant and was stinking real bad, very stale smell and bad taste.. we haven’t eaten the food and threw it all as the food is not at a...

Aug 08, 2022 by Sukumar Kotagiri

Swiggy - Order Missing from My Order ^Closed

I have ordered a couple of Pizzas & Burger for my kids but swiggy delivered a partially order to me & when i asked for redelivery of food they offer me a coupon of Rs ** for a Rs ** Item. Hence i want a good compensation not just refund for thi...

Aug 08, 2022 by Varun Sharma

Swiggy - Hair in my Ice cream ^Open

I have ordered Chatpat guava ice cream in cream stone through Swiggy. But poor hygiene from restaurant or swiggy I got hair in my ice cream. I tried to contact swiggy chat support they are not resolving the issue....

Aug 07, 2022 by Mohammed Imran khan

Ordered Food From Swiggy On August *, ****, At *:** PM. The Food Was To Be Arrived By **:** PM But Seeing That The Item Was Not Yet Picked Up From The Hotel Till **:** Raised Help Option In Swiggy, But The Bot Help Promised The Delivery By **...

Aug 06, 2022 by Vysakh V Menon

Swiggy - Cancellation of Order without Consent ^Closed

Ordered food from swiggy on August *, ****, at *:** PM. The food was to be arrived by **:** PM but seeing that the item was not yet picked up from the hotel till **:** raised help option in swiggy, but the bot help promised the delivery by ...

Aug 05, 2022 by Vysakh V Menon

Swiggy - Refund not compensated ^Closed

We are an IT startup and having New Clients visit us I placed an order for * biryanis . Ensuring the address and everything being right . I had to cancel it because the GPS showed up that it was being delivered at Mathura Highway ???? Aft...

Aug 03, 2022 by Faizan

Swiggy - File damage food ^Open

I order chicken lollipop worth ** rs. I received improper food. Food was not cooked well and taste was literally bad. After complaining on chat I was told to mail them. And in last they said "we are sorry we can't compensate."...

Aug 03, 2022 by Mohit Agarwal

Swiggy - Sold membership with misleading info ^Closed

I purchased swiggy one membership to remove delivery charges but now they have removed coupons from my account for even same location and restaurants and shows coupons in non one members to they are getting orders a lot cheaper than me , while ...

Aug 01, 2022 by Ayush Singhal

Swiggy - Spoiled cake from swiggy ^Closed

Ordered cake from swiggy. The cake was completely spoiled and rotten smell, after having the cake vomtings and stools need compensation order no ************...

Jul 21, 2022 by sahir

Swiggy - Refund of rs501 not credited ^Closed

Hi Team, Please be advised i have ordered food from Swiggy on *th July **** for...

Jul 21, 2022 by Akansha Srivastava

Swiggy - Burnt soggy food delivered ^Open

I ordered Chicken wings (* quantities) worth Rs. ****/- from Swiggy. The chicken pieces were burnt and the skin on the chicken was soggy. I wrote a complaint to Swiggy showing them photos of the food. But they replied that nothing can be done i...

Jul 14, 2022 by Akshay Rao

Swiggy - Missing items in my order ^Closed

Many items were missing in my order order id is #************* so i lost nearly **** so i want my refund ...

Jul 10, 2022 by Manasa

Swiggy - Swiggy Food Order ^Closed

Hi Team, I have order ( Order Number: ************ ) the food from Swiggy, I order Non-Veg(Chicken Over load -zaza ** spice biryani) They sent Veg biryani which they sent was very worst its not at good. i informed same to Swiggy they are not ...

Jun 22, 2022 by Satyanarayana T

Swiggy - Swiggy app didn t gave offer as promised ^Closed

The Swiggy app mentioned buy * get * pizza for the Over story restaurant in Baner Pune. In reality the app was not giving offer even after adding * pizzhas in the cart so I added only * thinking the restaurant will provide one more for free. No...

Jun 17, 2022 by Rahul khade

Swiggy - Swiggy food delivery ^Open

I ordered food for ** people on *th may **** from meghna foods. But it was delayed i also reached swiggy support for delay. Then the delivery partner showed close by and telling they r trying to reach us but i called the phone back from my no. ...

Jun 17, 2022 by Arpita Roy

Swiggy - Missing item from the order ^Closed

I made an order for Rs ****+ from Swiggy, one of the item was missing in the order. I instantly made a complaint attaching the photo of the received items and in response I was given a reply stating "unable to substantiate the claim, trying rat...

Jun 16, 2022 by Sunny

Swiggy - Too late delivery ^Closed

Delivery too late . According to terms and conditions iam entitled to full refund or free food. Minimum of ** percent refund. But swiggy refused to pay me any compensation...

Jun 07, 2022 by Sree supranayi

Swiggy - Wrong product delivered ^Open

I ordered Kadai paneer but instead of that they delivered chaap. this created so much embarrassment in front of guests as they asked for kadai paneer. I tried to contact swiggy customer support but they didn't help. They refused to send refund ...

May 31, 2022 by Himanshu Arora

Swiggy - Order cancelled by swiggy and amount not refunde ^Closed

I ordered through Swiggy on **th May **** for approx Rs **** for La Pinos Pizza in Janal Puri location, mentioned that if possible restaurant may deliver order little late. The order was placed and I contacted La pinoz and asked if order ca...

May 30, 2022 by Monika Chawla

Swiggy - Foregin material in my food Order ^Open

I've ordered chicken biryani jumbo size for rs ***/- as my cousins came to meet me. When the order was delivered, I open the pack to serve but I found a hair in the food. I just took images of it. Then I created a complaint regarding this issue...

May 28, 2022 by Junaid SHeik

Swiggy - My order has not delivered but i received a message saying order delivered ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: My order has not delivered but i received a message saying order delivered. when i tried calling the delivery execut...

May 24, 2022 by SHIVENDRA PRATAP SINGH

Swiggy - Wrong product ^{Awaiting Details}

I have ordered paneer pizza but i get onion pizza which is unreasonable and not edible for me due to religious belief bcz in our family we even dont touch the onion but mom accidently take a bite it and when she knows about it she immediately v...

May 24, 2022 by PUNEET KUMAR AGARWAL

Swiggy - Delayed Delivery Rude Behaviour ^Open

This is to report about the multiple issues with the below mentioned order., first & foremost; the order was supposed to be delivered by *:** pm, but delivered by *.** pm. And when I enquired the delay reason to the agent he didn’t respon...

May 21, 2022 by Naveen Kumar

Swiggy - Not providing Invoice after delivering food ^Closed

I have contacted their customer care executive numerous times, even their escalation desk hesitated in giving a solution. They are unable to provide a resolution to my Swiggy order #*************...

May 19, 2022 by Tausif Islam

Swiggy - Swiggy or Scam ^Open

I have ordered a special chicken shawarma platter worth *** rs. I have used a coupon worth ** rs to order it. Unfortunately I got a wrong item that is some kind of veg roll valued ** rs. My total bill was *** rs (shawarma) + ** rs ( packing...

May 14, 2022 by Mohamed Arshath

Swiggy - Package not delievered ^Open

order id : ************ Order from bhagat halwai dayla bagh agra-****** To destination MS market sarla bagh road. Order not delivered, no phone calls nothing but status shown "order delivered". proof of which is the recording of a phone cal...

May 08, 2022 by SHIVAM AGARWAL

Swiggy - Swiggy order payout not received ^Closed

I am swiggy delivery executive. I have done * deliverys worthif ***rs. But every delivery it is showing *rs...

Apr 30, 2022 by Shaarif Ansari

Swiggy - PROVIDED ZERO INVOICE ^Open

I have ordered from swiggy on **/**/**** for Rs.***/-, for which i have received invoice with zero amount. Asked the customer care for the same, but not providing and repeatedly saying that "wait for ** hours"....

Apr 30, 2022 by RAMU RAMISETTI

Swiggy - Cheated by Albek restaurant by sending only bones in chilli chicken ^Open

ordered fried rice n chilli chicken from al-bek and the rice was uncooked and chicken pieces in the chilli chicken was only bones coated with masala...

Apr 27, 2022 by Anna Ashika

Swiggy - Cheated by Swiggy ^Open

There has been number of incidents now when Swiggy has failed to deliver what they committed and also no resolution has ever been provided from them even after raising complaints, number of hours wasted on calls, and taking it to Twitter as wel...

Apr 14, 2022 by Rohan Pruthi

Swiggy - Spoiled food missing items ^Open

I ordered * food items from Swiggy on April **th,*:** pm got only * items and the quality of food was worse its spoiled complained about it by calling them and mailing them but I have no response they consumed my time late reply and also negle...

Apr 13, 2022 by Resapu Sai Tejaswini

Swiggy - 2000 INR taken extra by swiggy delivery boy ^Open

Last saturday delivery boy behave very abnormally and Aggitatedly from the begining. Lastly he was trying to back without delivery the food. I tried to stop him and because of that he fallen down on road from bike. That's why he became hero in ...

Apr 13, 2022 by Swadhin Saha

Swiggy - Food quality issue ^Open

I ordered two rolls and one French fries. The rolls were totally stale. They were smelling bad. ...

Apr 11, 2022 by Shrashti Rajpoot

Swiggy - Item missing in the order ^Closed

This is regarding order #************.. I ordered four items but got only three items delivered. Mutton Biryani was missing from my order. When i tried to call the restaurant they are not attending the call. I have contacted the customer sup...

Apr 10, 2022 by Ajith Kumar

Swiggy - Swiggy account suspended ^Open

Apr 09, 2022 by Amani

Swiggy - Order got delivered very late ^Closed

I had made a corporate order for my clients and was hoping that swiggy would deliver on time. The delivery partner was another fool who wasn't able to find a famous hotel. The hotel confirmed that food is ready from long and is getting cold. I ...

Apr 08, 2022 by Ankur Jain

Swiggy - Rotten spoiled food ^Open

I ordered food from swiggy and that restaurant named lunch box provided me spoiled food due to which I am having severe stomach pain and vomiting from today afternoon doctor has advised me to get admitted for food poisoning. Pls take action ...

Apr 04, 2022 by Rajeshwari Rajavelu

Swiggy - Expired items delivered ^Open

Swiggy delivered me almost expired item from a restuarant. On raising the issue with them and asking them to kindly replace the item with a fresh piece, they blunty refused. They first delivered items which was almost expired and on asking for...

Apr 01, 2022 by Anirudh Kejriwal

Swiggy - Wrong Item Delivered Order ^Closed

I had ordered rabbit meat on Sunday , March **, but received a few semi degraded quails instead. Since then, I have contacted Swiggy more than once, but they have not even bothered to reply to my emails. ...

Mar 30, 2022 by Indranil Bhattacharjee

Swiggy - Account suspended ^Open

Hii Last week I was on travel and when I opened swiggy and ordered some food the payment modes are not working.it is saying that my account got suspended. How can anyone do such things.please do something.when I try to login to swiggy it is sa...

Mar 28, 2022 by Sowjanya

Swiggy - Damaged product ^Open

Received damaged product...and the service team is not providing any resolution on it....as the product is nangrow which we give to kids, and it is very unhegienic....

Mar 25, 2022 by Noor

Swiggy - Not getting enough support from emplyer ^Open

First of all, I have been working in swiggy for * weeks . I want to seriously highlight some of the swiggy culture. * .) The t- shirt which I received is of lower quality . Within one week of usage, the fiber came up and all the stickers bec...

Mar 23, 2022 by

Swiggy - Harrased by swiggy cusotmer care ^Open

Hi. I order items from Swiggy Instamart. I waited first ** minutes, than I called the first delivery guy to ask him, where is my order because on the screen it showed my order is picked up. But than he said he came to home and data is finishe...

Mar 22, 2022 by Yaman Relhan

Swiggy - Swiggy Item missing ^Closed

Order number #************ I ordered * pieces of rasmalai from Swiggy and I just received *, so I requested them to deliver the missing item, instead they offered me a refund of rs. **. Now if I ordered the missing item again it cost me *** ...

Mar 19, 2022 by Ayush Kalpasi

Swiggy - Paid Amount not being refunded by the Swiggy Team ^Open

I Pallavi Phadatare is a customer of swiggy i am regular customer of swiggy today I ordered one product from swiggy for my student for Holi date **th March ****. Delivery time was **am to **pm i even shared the address of my student on delivery...

Mar 17, 2022 by Pallavi

Swiggy - Payment processed but swiggy not ready to provide a refund ^Closed

i have instamart orders from *th february and **th february worth rs*** and rs***. The store got closed on both days and the product was not delivered. Swiggy told me that refund will processed in *-* days but they still have my money and don't...

Mar 17, 2022 by Rohan Chakraborty

I Had Placed An Order With Swiggy Dated **-Mar-**** And Payment Worth Rs *** Was Made Via Paytm (Transaction Reference No ************ ) . Later The Restaurant Had Called Me As The Delivery Boy Did Not Turn To Pick The Food From The Restaura...

Mar 14, 2022 by Rohit PRakash

Swiggy - Paid Amount not being refunded by the Swiggy Team ^Open

I had placed an order with Swiggy dated **-Mar-**** and payment worth Rs *** was made via Paytm (transaction reference no ************ ) . Later the Restaurant had called me as the Delivery boy did not turn to pick the food from the restaur...

Mar 13, 2022 by Rohit PRakash

Swiggy - Order not received ^Open

I have ordered Kesar Katli from Kiaamya, restaurant from swiggy in **nd March ****. When I opened the packet it was kaju katli which costed *** Rs. Only. Upon raising complaint in swiggy no one assisted us....

Mar 04, 2022 by Anjana Bhattacharya

Swiggy - Didnt recieved refund ^Closed

I ordered food from burger king and paid through paytm and then they called me and said their paytm is not working and then they sent delivery and i paid to delievery boy too and they said i will get refund in **hrs and then i diddnt recieved a...

Mar 02, 2022 by Aryan

Swiggy - Unlawful delivery fees ^Closed

Ordered from swiggy genie. They accepted the order then delivery agents asked me to cancel order citing reason of store closed . Fees charged for compensate to delivery partner....

Feb 27, 2022 by Gunjan

Swiggy - Money will deduct but they will say issue with payment gateways Money will not return at the same ti ^Closed

I’ve order food from Swiggy. Money deducted from PhonePe. But the order not placed. When I contacted Swiggy they say issue with the payment gateways. *nd time this is *** rupees deducted last time, no refund and no food. This time *** ...

Feb 25, 2022 by Raghavendra Sn

Swiggy - Nonveg food delivered instead of veg food ^Open

Non veg pizza delivered by swiggy instead of veg paneer pizza , which I ate unsuspectingly. being vegetarian by birth and hindu brahmin its against my religion and beliefs . now swiggy is denying the refund saying they will take ** hours mor...

Feb 25, 2022 by akash pandey

Swiggy - Swiggy account suspended withoit explanation ^Open

I noticed my swiggy account was suspended . I sent them airmail asking for a reason. But unfortunately I recieved a reply saying, We are sorry to inform you that we will not be able to share the deactivation reason. I had also paid a * month ...

Feb 23, 2022 by Sheen Lalwani

Swiggy - Dleivert was delayed and delivery was not knowing regional language or english ^Open

I have ordered my order around *.**am, I haven't received an order for more than * hour ** mins, when I checked with the customer support they said there is another order to be delivered. When I called the delivery guy he doesn't even knows Reg...

Feb 16, 2022 by Manjunath

Swiggy - Misbehaviour by delivery agent ^Open

My order id is ************* Swiggy driver didnt deliver my order at my door , made me walk next lane , abused me on phone , abused me physically then threw the order and ran away Ridiculous behaviour Swiggy should suspend such delivery pa...

Feb 11, 2022 by Ayush Sekhri

Swiggy - I got my food in spilled condition and the money wasn t returned ^Closed

I have recieved a different item from what was ordered. When I requested replacement of order I was forced with a Coupon code of *** rs. No idea where the calculation came from. ...

Feb 10, 2022 by Gokul Gopinath

Swiggy - I got totally different order ^Closed

I have ordered from behroz biryani my order number was-******** and instead of biryani I got an order from fassos there was three roll when decided to complain on app my conversation was closed immediately and I was told complain on email when ...

Feb 08, 2022 by Varun

Swiggy - Missing item from swiggy ^Open

I ordered * items but got only * I called the restro they said it's rider mistake. Then I called the rider said it's restro mistake I brought what was given. But both said contact the company. But these frauds on call said please mail us we wil...

Jan 25, 2022 by Jahnavi

Swiggy - Wrong product received ^Closed

I ordered on ** - ** - **** * donuts from dunkin donuts, * death by chocolate, * alive by chocolate and * breakupparty eclairs. I received choco pop, rainbow pop and rainbow crunch. Refund not received...

Jan 25, 2022 by Vrinda Sharma

Swiggy - False Coupon ^Open

I was given a coupon after there was delay and handling of food, after numerous chats they gave me a token of apology of Rs. *** which they stated can be used at any restaurant order except domino's. I was unhappy since most times the handling ...

Jan 20, 2022 by Deepak Surana

Swiggy - Order no ^Closed

Received missing items I have done mails as well...

Jan 14, 2022 by Shitu

Swiggy - Missing product ^Closed

I had order from Swiggy store. I had place an order for Fish and Chicken. The store person informed me that “only chicken is available at the moment and they’ll send me just one product, you can raise a complaint and get back refund for the...

Jan 12, 2022 by Shashank V

On ** December I ordered a butter chicken from Rajdhani chicken corner Dehradun which I received in spill condition I contacted the swiggy support. As I used my *** rupee Infosys voucher (INFY-LJ*U*HCBJT) I wanted another voucher of the same va...

Dec 31, 2021 by Yuvraj Singh Rawat

Swiggy - Sell more than the MRP ^Open

I have ordered a plum cake of ***gm from Ashwin sweets at trichy ,i have paid *** but the received item have an mrp of *** printed on the packed cover while talking with both the side no one ready to make an compensation....

Dec 30, 2021 by Santhosh kumar

Swiggy - Food was not delivered ^Open

I ordered food for my dinner at night around *:** pm IST. Delivery executive was unreachable and did not deliver my food. I talked to customer care for changing the delivery executive and providing me food asap, as I was hungry. Then it was too...

Dec 27, 2021 by Raman Kumar

Swiggy - Swiggy s Delivery Executive have taken 3 time payment for same order I want my extra money refund ^Open

Hello, I have ordered food from swiggy since at * pm last weeknight. My order id is ************ For this order, I have to pay Rs. ***, I have chosen the pay of delivery option. At the time of payment, I have successfully pay this amount to t...

Dec 26, 2021 by SAURABH KISHOR

Swiggy - Food not delivered refund not processed ^Closed

Food was not delivered to the said location, neither refund was processed (even with cancellation fee). Order ID ***********...

Dec 25, 2021 by Payal Basak

Swiggy - Need a GST invoice bill copy for the KFC order i have placed in Swiggy ^Open

I have ordered KFC food from swiggy for the amount of ****. I requested delivery guy to get GST bill from KFC LB nagar Hyderabad but they denied it and said I need to request it from Swiggy. Actually i need to submit the bill with my company fo...

Dec 21, 2021 by Nataraj Addanki Kammara

Swiggy - Stale and Cold Food ^Closed

COMPLAINT I am Kunal Acharya and I made an order via Swiggy. It was from a certain restaurant named ZAZA ** Spice Biryani Bangalore. After the food was delivered I realized that the food was cold had a very stale taste and the packaging was a...

Dec 19, 2021 by Kunal Acharya

Swiggy - Food not delivered fees charged ^Closed

Food was not delivered by the executive of swiggy but the amoutn was charged incorrectly asked to cancel the charges but not done by the swiggy customer team behaved inappropriate. ...

Dec 19, 2021 by B. Goutham reddy

Swiggy - Why the extra has been added in my floating cash and on i have been getting a ginene order in which ^Open

Always extra amount is getting added in my floating cash yesterday *th dec ***rs is added and now ***rs is added why...

Dec 06, 2021 by Mutthumadhavan

Swiggy - Charged more than MRP ^Closed

I booked an order in INSTAMART (SWIGGY) on */**/****. It has been charged *** rupees, though the MRP is *** rupees only....

Dec 04, 2021 by MURALI KRISHNA

Swiggy - Swiggy Delivered stale and smelly food ^Closed

I ordered the food for dinner on Friday, November **, **** *:** PM which I received on Friday, November **, **** *:** PM. I sat on my dinner table and opened the package to eat. After opening I got a horrible smell. I took one bite and it tast...

Nov 30, 2021 by Shubhamita Paul

Swiggy - Swiggy charging more than mrp of the product ^Open

The mrp of the veeba eggless mayonnaise mentioned on the bottle is ** where as MRP shown on the swiggy portal is ** and after discount is ** as on **rd November ****...

Nov 23, 2021 by Nadeem Shaikh

Swiggy - Incomplete Delivery ^Open

We have ordered * meals from Geetha canteen ( Saibaba colony, Coimbatore) through swigy. Total cost: Rs.***. The order was picked up by Swiggy executive Ragul. B (mob +************). Only half of the order was delivered by him( only rice, no o...

Nov 20, 2021 by Dinesh Kumar VM

Swiggy - Wrong food ^Closed

I order a food and I was given wrong food I ask for replacement food, they said ok when delivery driver came , he started asking for that food also I refuse then he started abusing I want my refund back...

Nov 16, 2021 by Aditya kumar

Swiggy - Swiggy cancelled my order and charged 100 order amount as cancellation ^Closed

Order No: ************ with Swiggy. Order date: **th November **** I had ordered Biryani from behrouz biryani. This order never got delivered to my residence. I was told the packet was not delivered because my number was not reachable. ...

Nov 13, 2021 by Sakshi Jaiswal

Swiggy - DELIVERY GUY ATE MY FOOD ^Closed

I asked the delivery guy to deliver the food regardless I pickup the call or not. As I was not able to pickup the call at the time of delivery due to some activity. He doesn't deliver the order, raises complaint to swiggy that I, the custome...

Nov 11, 2021 by Prashant Gupta

Swiggy - Order not delivered and not giving back refund ^Closed

I have ordered from swiggy and the ordered is not delivered . They did self cancellation of order and now not giving back the refund. I contacted the costumer care but they took no action regarding this. ...

Nov 10, 2021 by Amitabha

Swiggy - Package wrongly delivered ^{Offered Resolution}

I have ordered tandoori chicken, kalmi kebab and veg baby corn manchurian but delivered * biryani, * biryani rice, * shawarma and chicken ** i have contacted customer care through chat he not resolving problem and even not refund or replacement...

Nov 10, 2021 by Harshmitha padmanab

Swiggy - Food items not delivered ^Closed

My Email address is azammohammedkhan@gmail.com I ordered Pasta and cold coffee last night * Nov **** *.** PM. I didn't receive my order and got message as cancellation fees deducted Rs. ***/-. It was ordered from Sagar Gaire Bhopal."Your Swiggy...

Nov 06, 2021 by Azam M Khan

Swiggy - Online Scam ^Open

I ordered food from restaurant 'Two **' via the swiggy app on *th of November at *:**pm. After half an hour, once deliver boy at restaurants it saying it will deliver in next * minutes I kept waiting for him to deliver my food. And the time re...

Nov 05, 2021 by Vansh Jatana

I palced an order on Swiggy for two *kg cakes from Bakingo, Shahpur Jat. The order amount was about Rs ****. Immediately after placing the order, i called up Bakingo to confirm the order who said it would arrive within a hour. After about an ho...

Nov 02, 2021 by Neeti Dixit

Swiggy - Food received with bad smell and old food ^Closed

Swiggy order #************ The food received and food got bad smell and old food ...

Nov 02, 2021 by Velu B

Swiggy - Items are different from what I ordered for order ^Closed

I had placed order ( Chicken gravy and Fish finger) at Faruzzi multi cuisine restaurant through SWIGGY *n **st oct . while i open the package only happened to see fish finger is missing. paid amount for that also. When i requested swiggy sup...

Nov 01, 2021 by S. Sankaravadivu

Swiggy - Swiggy agents fraud me ^Closed

Swiggy agents eat my food and cancel my order...

Oct 30, 2021 by Vikram mahawar

Swiggy - Order not placed but amount paid for ^Closed

I paid though my Gpay and it shows I paid to swiggy on my Gpay but the swiggy application hasn't placed my order. I have been trying to figure this out from half an hour ...

Oct 26, 2021 by Nalini ispahani

Swiggy - SWIGGY SCAM ^Closed

SWIGGY Order date: **/**/** Order Value ₹ *** The SWIGGY delivery guy didn’t have the change of ₹ *** when I offered him ₹ ***. The SWIGGY chat executive called me and assured me the change of ₹ *** will be provided to me instant...

Oct 26, 2021 by Moosa

Swiggy - Item not delivered from my order with ID ^Open

My order with above ID, on **/**/**** had Mixed Vegetable(priced, ₹***+surge charges+taxes) missing(undelivered). I contacted the delivery partner, Chaitanya Kumar # ***** ***** and also Swiggy executives on the help section of the app. an...

Oct 26, 2021 by Nirmal Kumar Madnani

Swiggy - Floating cash not adjusted since ^Open

I'm a delivery boy in Ongole city, praksam dist from past *years,.from **-**-**** my order earnings not adjusted or not transferred to my bank account till today(**-**-****),.I'm asking my manager every day "he said only higher team and my mana...

Oct 25, 2021 by Jeevan Kumar motepalli

Swiggy - Raising a complaint to receive compensation for the lapse in delivering the parcels at crucial time ^Open

---------- Forwarded message --------- From: Pradeep Madankumar <pradeep.madankumar@gmail.com> Date: Thu, Jun *, **** at *:** PM Subject: Raising a complaint to receive compensation for the lapse in delivering the parcels at crucial time in ...

Oct 19, 2021 by Pradeep Madankumar

Swiggy - Non vegetarian food served instead of vegetarian ^Closed

With great deal of regret, I wished to state that and inform you that against my confirmed order for a veg meal, I was served with non vegetarian meal on the auspicious day of Navratri. Nothing could have hurt me than my taking your non veg mea...

Oct 14, 2021 by Nishu Kumbhat

Swiggy - Waited For order for 90 mins and after that got call saying restaurant is closed and cancelled order ^Closed

I ordered food through swiggy at **:** pm, at **AM i received call from customer care saying that restaurant is closed and they cancelled the order and issued refund. I had wasted ** mins waiting for the food staying hungry, i tried calling del...

Oct 14, 2021 by Mohana krishna

Swiggy - Delayed order delivery tried very late after midnight when I could not be reached and I was charged ^Open

Order shows delivered but not delivered, customer executive not picking up call!...

Oct 14, 2021 by Deepanshi Gujral

Swiggy - Wrong food delivery ^Open

I order Kung pao bowl from excellent dumpling .but send me wrong items itstead Kung poa bowl ..when I'm complain this issue to customer care .they refused for refund ...

Oct 13, 2021 by Anupam ajay pratap

Swiggy - Wrong Billing ^Open

Swiggy Charges extra amount from users, usually it will be minimum *** rupees extra for every order....

Oct 12, 2021 by Shamanth M

Swiggy - Uncooked food delivered by swiggy ^Closed

I ordered food from Swiggy from the restaurant name Knam. I order the food yesterday. On raising the complain through their app, there system simply close the complain and ask to wait for * hours. The request number was ********. The whole or...

Oct 12, 2021 by Mayur

Swiggy - Swiggy wrong order ^Closed

I have ordered one item and they have delivered another item. It was their mistake. I need full refund for the wrong item...

Oct 05, 2021 by raghu

Swiggy - Parcel not delivered ^Closed

I ordered food from a hotel in Bhatkal, Karnataka at **:** am. My order got delayed and it reached around **:** pm. In between i discussed with the help executives. I told to settle the issue and i'll take the order, so one of the executive off...

Oct 03, 2021 by Mohammed Ayyad

Swiggy - Swiggy Rude Delivery Executive ^Closed

The delivery boy called me and sounded very rude because I didn't respond to his calls few time as I was in a business meeting. To this, he could have rung the door bell and delivered to my family members. Whatever be the reason, misbehaving an...

Sep 23, 2021 by SMARJIT DEBATA

Swiggy - Order cancelled after a long time ^Closed

I had ordered some pizzas from swiggy from Ovenstory Pizza but after around half an hour they call me regarding that they'll have to cancel my order. It was a waste of my time and money was also stuck as all other restaurants also closed down ...

Sep 23, 2021 by Sahil Shah

Swiggy - Bad quality food caused food poisoning ^Open

I ordered chicken burger from Swiggy (restuarant - Wendy's) on late Saturday night (**/*/****). After couple of hours from eating, I felt stomach ache. In the morning, condition got really worse. I was vomitting in every ** minutes and couldn't...

Sep 22, 2021 by Akshay Arora

Swiggy - One of the food items not delivered ^Closed

@swiggy_in nightmare would probably never use it again, worst customer service ever and they definitely do not value their customers. Ordered * items worth rs *** plus ** rs of additional charges. Only * items where delivered. When spoke to cus...

Sep 20, 2021 by Shravan Tirumala

Swiggy - Wrong Food Delivered ^Open

Ordered * Mutton Biryani Combos (Biryani & * PCs of Chicken **) with the restaurant named Sri Madhavan Mess located in Kolathur, Chennai. But they’ve delivered Chicken Biryani Combos (Biryani & * PCs of Chicken **). Approached the restauran...

Sep 19, 2021 by Naveen Kumar

Swiggy - SWIGGY NON REFUNDING ^Closed

I am raising this concern not to get my money back but to give a strict warning to these online apps , who are just focussing on earning. I have order food from WOW MOMOS who gave me rotten food , when told to swiggy they just shrugged the issu...

Sep 15, 2021 by Arpit Shrivastav

I placed an order for food from Swiggy on *-*-**** which was delayed and did not reach me till midnight by when we fell asleep. Next day when we contacted Swiggy they told that as their delivery executive could not contact us after ** AM midnig...

Sep 14, 2021 by Sunil Dangwal

Swiggy - Charged extra stating its raining however it was not ^Closed

Swiggy charged me extra stating it was raining, however it was a bright sunny day. I raised a complaint through chat, they say it's charged to encourage their delivery partner to come for work. It is complete swiggy who has to deal with it, not...

Sep 12, 2021 by Pavitra Jestin

Swiggy - No refund for undelivered food ^Open

I ordered ice cream from Nic naturals, Varanasi through swiggy on **/**/**** on the occasion of Rakshabandhan. My order number is #************. The delivery guy was unable to find the address, irrespective of providing a full address. Soon he ...

Aug 31, 2021 by nikita mansinghka

Swiggy - Delivery Delay ^Open

I ordered food yesterday from Swiggy, order number:************. Ordered the food around **:**PM, delivery time was showing around ** minutes. When I didn't received my order more than an hour, I contacted Swiggy customer support and asked to r...

Aug 30, 2021 by Gunjan Kumar

Swiggy - Misuse of my Emailid ^Closed

Someone is using my email id to place orders from swiggy and that too from a different location. I had reported this issue to swiggy ** days back but still no satisfactory resolution has been received even after multiple follow-ups. Kindly help...

Aug 29, 2021 by Deeksha Varshney

Swiggy - Payment processed but swiggy not ready to provide a refund ^Closed

I have * orders with swiggy in a span of ** days wherein the payment was processed at the google pay end but on the swiggy app it says transaction failed. I have contacted swiggy thrice about this, the first * reps promised me that i would get ...

Aug 29, 2021 by Avishek Majumdar

Swiggy - Swiggy order with bad quality uncooked food with some order has missing items ^Closed

I have done several order from swiggy but now when the bad food was delivered then they do not listening and not providing refunds. Many order such as but not limited to #************, #************, #************ are some example where the ba...

Aug 29, 2021 by Prince kanhya

Swiggy - Didn t receive one package one package was very salty unfit for eating and found foreign body ^Open

Didn't receive one package, one package was very salty unfit for eating and found foreign body in it Couldn't eat anything that night and wasted my money Order id:************ Mail : kusumachandrasekhar@gmail.com...

Aug 26, 2021 by Monish Kumar G

Swiggy - Order not delivered and swiggy charged me full amount as cancellation fee ^Open

I ordered ice cream from swiggy on **/**/**** on the occasion of Rakshabandhan. The delivery guy was unable to reach the address, irrespective of providing the full address and soon he canceled the order and after a while, I get a message that ...

Aug 23, 2021 by nikita mansinghka

Swiggy - Order not delivered but showing delivered ^Closed

I placed my order yesterday on swiggy from sansmaran hotel for my family , i got a notification from swiggy after a hour showing the order is delivered but the delivery guy never came . I approached the customer service but they wasted my hours...

Aug 16, 2021 by Sandeep Singh

Swiggy - Late Food Delivery and Bad Customer Care ^Closed

Ordered ** Kulfi Icecreams Through Swiggy. They Delivered Melted Icecreams After One Hour. Delivery Guy Said He Had Multiple Orders. Customer Care Says No One Responsible. Can Refund Only Rs **.** While I Paid Rs ***.** for the Order Which Was ...

Aug 15, 2021 by Sachin Puri

Swiggy - Cold pizza and hair in pizza ^Open

ordered pizza from swiggy and swiggy delivered cold pizza I ignored this than I saw hair in pizza hence I complaint to swiggy and swiggy ignored this is second time swiggy did this ...

Aug 15, 2021 by Udit kumar

Swiggy - Swiggy charging double for soft drinks ^Closed

Swiggy charged me ** rupees for *** ml thumpsup whereas it's price is ** rupees in the market. ...

Aug 13, 2021 by Meghana seeram

Swiggy - One Item was missed what I had ordered out of two ^Closed

On August *th evening I had ordered chicken curry & *.**ltrs drink with total amount of Rs***..the delivery boy bought only one item,I asked him about other item,he told the restaurent didn't given other item,I made a call to restaurent & they ...

Aug 10, 2021 by K.parameswara rao

Swiggy - Payment made order not placed ^Closed

I paid via amazon pay and order was not placed..Money was deducted from my account....

Aug 10, 2021 by Hisham Mohammed

Swiggy - Swiggy Deducted Money From My Debit Card But Order Didn t Get Placed ^Closed

I just placed an order for Rs *** And the amount has been deducted from my card. However, the order wasn’t processed by Swiggy and I am unable to get back the refund. ...

Aug 06, 2021 by Rohith Murugan

Swiggy - Missing items ^Closed

I ordered various snacks from swiggy and did not get my items worth rs ***... i don't know who is at fault is it the delivery executive or the restraunt but all i know is i did not get my order. I am so unhappy and i won't ever order from swi...

Aug 04, 2021 by Gurneet Kaur

Swiggy - Fraud and fake commitment and reply ^Closed

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: I am suffering from fever from last * days i was unable to cook food so i will order food with swiggy and also paid ...

Aug 02, 2021 by Vicky sharma

Swiggy - Amount decucted order not placed ^Closed

I tried placing an order and amount got deducted but the order never got placed. Tried chatting with their customers support and no help offered. I provided screenshots of payment proof and email screenshot from.bank. but they r just not helpin...

Jul 31, 2021 by Shruthi Sharma

Swiggy - Items not delivered as shown in the app Some are missinb ^Closed

I have orders * items from kfc on swiggy this evening. One is family feast where it showed * burgers on app whereas i received only * (even bill has *) Upon reaching swiggy multiple times, they respond saying they are not responsoble and my ...

Jul 30, 2021 by Keerthi

Swiggy - Stale Food ^Open

On **th of June **** i have ordered a cake and pudding from Swiggy in Mau town Uttar Pradesh. It was my birthday. The food got delivered on time. The cake in that package was fine but the pudding was stale and it has fungus on it, so I talk to ...

Jul 22, 2021 by Rohit Srivastav

Swiggy - Order cancelled but refund not received ^Closed

Order id ************. My order was cancelled by swiggy without any intimation and the amount has not been refunded as well. There has been zero help from swiggy's customer support regarding this. ...

Jul 21, 2021 by Pranjal Swarup

Swiggy - Order not delivered by swiggy but order status shows delivered ^Closed

I placed an order thru swiggy from KFC for Rs. *** at around **:** pm. The order did not arrive even by **:** pm by which time I fell asleep. In the morning I noticed a few missed calls around **:** AM from swiggy and order status changed to de...

Jul 21, 2021 by Sunil Dangwal

Swiggy - Overcharged than MRP ^Open

I have bought a Pepsi ***ml from a restaurant through swiggy by paying Rs.**. When I received the Pepsi , I could see the MRP of Pepsi as Rs.**/ - How can swiggy sell a product higher than that of MRP. ...

Jul 19, 2021 by Ranjith Kumar M

Swiggy - Misbehaviour by delivery boy using abuse language ^Closed

I have ordered food from restaurants through SWIGGY .SWIGGY delivery not in uniform . Packing is also not good. Delivery boy not delivered food properly to my location. Also he is very Rude and using abuse language. Pathetic experience. It...

Jul 15, 2021 by Parikshit Mahajan

Swiggy - Wrong and low price item was delivered ^Closed

i ordered "mutton biriyani" instead got "mushroom fry "which i have allergy.my order number is ************.i tried to chat and file complaint with swiggy but they closed the thread without responding and there has been no response on the issue...

Jul 12, 2021 by haraprasad mohapatra

Swiggy - Account suspended and not getting it back have INR 6000 in swiggy money ^Closed

this is cheating by swiggy. account is suspended and without any communication. I have INR **** in the account (Approx), contacted customer support ...sent emails and no response from them... they cannot play with public money like this......

Jul 09, 2021 by Sudipto Bose

Swiggy - Late delivery bad customer care representative behaviour ^Open

late delivery nearly one hour ** minutes,tampered food,low quality food,bad customer care representative behaviour...

Jul 06, 2021 by darshna shah

Swiggy - Food delivered spoiled stale melted without packing multiple times ^Closed

I have raised multiple complaints against swiggy many times because of their food delivered stale, spoiled, unpacked and melted spilled etc, but they never gave any compensation or took any action I've lost more than **** rupees approximately ...

Jul 04, 2021 by Monish Kumar G

Swiggy - Swiggy delivery quality not good ^Open

I have ordered Tea from chai point in Swiggy (#************), But the tea is not fresh and also it is cool. immediately raised complaint but they have given the reply " We will get back to you in *-* Hours).. also sent a mail to them they gave ...

Jul 01, 2021 by Lavanya

Swiggy - Ordered items not delivered ^Open

I ordered * burger,*spicy french fries &* normal french fries,but I received only burger other two items are missing.I contact swiggy for refund for undelivered items but they are unable to refund and reject to pay....

Jun 29, 2021 by Rajesh A P

Swiggy - Swiggy s lying and useless customer care service ^Closed

I had placed an order #************ which was supposed to be delivered in some ** minutes. Order was confirmed from restaurant side. I was tracking the status in between and saw one delivery guy got changed just after reaching restaurant. After...

Jun 26, 2021 by Vikas Samal

Swiggy - Refund not issued ^Open

For Order #************ I had ordered from burger king. However, the order was delayed by more than an hour, when I messaged swiggy help. They cancelled my order and told me they will refund my whole amount as no delivery partner was available....

Jun 25, 2021 by Carol Santhmayor

Swiggy - Less refund Didn t take the issue seriously ^Closed

I have ordered food from Behrouz biriyani, Trivandrum on last Sunday. I received burnt, less quantity and salty food. Since the quantity was less ,I decided to raise a complaint on that .They didn't give any option apart from Givin a **rs coup...

Jun 25, 2021 by Anjana Nair

Swiggy - Refund delayed ^Closed

I have a refund for my order on *th June ****. It has been * weeks now since they have not given my refund irrespective of multiple chats & emails from their customer support team. Every time they say wait for *-* days, but the issue has never ...

Jun 23, 2021 by Abish

Swiggy - Swiggy food delivery was not on time ^Closed

Myself and my wife are covid patients and we have ordered food on *th June '** at *:**PM. They have delivered my food on *:**PM and they have given multiple reasons and we were struggled like anything due to hungry... It was affected as mental...

Jun 19, 2021 by Vignesh k

Swiggy - Refund Delayed ^Closed

Got rotten meat on an order from swiggy. Assured a full refund. It's been ** days already.. they are not initiating the refund except giving mere apologies & excuses. I have been completely harassed. I have cooperated with them & following the...

Jun 19, 2021 by ABHISHEK MISHRA

Swiggy - Missing package ^Closed

I order chicken biryani from Swiggy, there was no chicken piece in the biryani...I took the pic and contacted to customer support asked for another order or full refund. They didn't provided me another food nor helped me with the refund....

Jun 13, 2021 by Gunjan Kumar

Swiggy - OUR COMPANY MAIL ID USED BY UNKNOWN PERSON ^Closed

We have not placed any order from this Mail ID : h*ohet@gmail.com, but again and again an order has been placed by Edward from Kollam. We have received mail from your team. Kindly check and cancel the login. NOTE: Previous Request Nos.******...

Jun 09, 2021 by H TWO O Engineering and Technologies

Swiggy - Food Poisoning due to bad food from Swiggy ^Open

I have ordered Food from Swiggy on May **th, ****. There was dead insect in the food. I immediately inform Swiggy about that and they just refund the amount. Next day my sister was hit by severe food poisoning and is currently admitted in the h...

Jun 08, 2021 by Gautam Kumar

Swiggy - Foreign object in Food ^Open

I ordered food online through swiggy & found the food to be completely rotten & long hairs present in it. Contacted swiggy multiple times, wrote mails.. but still now they are not responding & not even picking up my call. This is really patheti...

Jun 02, 2021 by Deepak Kumar Das

Swiggy - Item missing in my package Order ^Closed

Ordered a plate of paani puri and aloo tikki. The package came with everything but the aloo tikki. Swiggy is not refunding me. They have stopped replying. In the picture attached you can see there is everything but the aloo tikki...

May 29, 2021 by Srajit Gupta

Swiggy - Whole food was spilled and no proper packaging ^Closed

Whole food was spilled and no proper packaging and since polythene is banned and they are delivering food in white polythene with no swiggy tag. ...

May 22, 2021 by Abhishek Singh

Swiggy - Swiggy Food not delivered Order No Need refund for the entire amount of Rs 601 ^Closed

I have placed a order in swiggy app with Dominos outlet at *.** pm on **/May/****.But the order is not delivered to me reached outlet mobile number in swiggy app that too not working then I contacted to swiggy support team they replied that aft...

May 21, 2021 by Karthick

Swiggy - Wrong items delivered ^Open

Swiggy delivered me wrong items in order no. ************. I reported the same via mail along with photos. They have refused to refund my money even when the restuarant took back the wrong delivered items as well. The restuarant told me that sw...

May 20, 2021 by Dr. Akhil Singhal

Swiggy - Received Wrong Food ^Closed

I have ordered Chicken biryani and received Mutton biryani. Though I raised a complaint against this but no proper response from customer service....

May 17, 2021 by Susmitha K

Hi, I ordered food on swiggy on **th May. Below are the details. Item Name Quantity Price Crisp Cross Chicken Burger * ₹ ***.** Italian Prawns Pasta * ₹ ***.** Item Total: ₹ ***.** Order Packing Charges: ₹ **.** Delivery partner f...

May 16, 2021 by Nikhil G

Swiggy - Improper message description ^Closed

Order id ************ i ordered a cake with a message on it the message was given with spelling mistakes i request a refund...

May 15, 2021 by Arvinnd Chowdary

Swiggy - Fraud offers and fraud cancellation policy ^Open

I ordered fish from Swiggy which was on offer .I paid for it .As soon as the delivery boy reached the restaurant ,they cancelled it citing reason of unavailability when it was already available .Swiggy tried to fool showing false offers and did...

May 10, 2021 by Bhupender Singh

Swiggy - Incorrect order delivered and No proper response from Swiggy support ^Open

I have Ordered * Chocolate Mousse Bomb Pastries From Karachi Bakery Costing Rs. ***.**/- But Received * Other dIfferent Pastries. (order NO. #************) Immediately, I have Contacted Swiggy Customer Support For the Replacement Of The Pr...

May 07, 2021 by LAVANYA

Swiggy - Swiggy delivery agent cheat ^Closed

I ordered food (kizhi parotta) through swiggy in Adyar copper kitchen on */**/**** at *:** pm ...I was waiting with my mobile in hand till *:** food wasn't delivered. I checked the track order option in swiggy and found that the food was cancel...

May 06, 2021 by Krishnaveni s m

Swiggy - Different food items sent ^Closed

I have ordered * Chocolate Mousse Bomb Pastries from Karachi Bakery Costing Rs. ***.**/- But received * other DIfferent pastries. I have contacted swiggy customer support immediately for replacement of the product but no response. Immedia...

May 04, 2021 by Lavanya

Swiggy - Stale food from Swiggy ^Open

The restaurant is providing stale food and they are using cheap quality plastic bag for packing.Entire food was staling and smelling bad. Attaching pics for your reference. Requested restaurant people to refund money and do not play game wi...

May 04, 2021 by Dolley Adey

Swiggy - Food item is missing ^Open

I have order butter chiken from swiggy on * may at *:** pm and received *: ** pm. but roti is missing is from my item and we all friends are disappointed since lock down start from * pm then we cant do nothing our chicken go in vein. i mailed c...

May 03, 2021 by vikas

Swiggy - Order cancelled by Swiggy Not refunding my money ^Open

I ordered a cake and was waiting for my order. Suddenly I get a email of cancellation. I immediately reached to Swiggy team, they say delivery guy tried calling me, by I don't see any call any message. Also if I was unreachable, why didn't I ge...

May 02, 2021 by Rhea Ghoshal

Swiggy - Packaging charge for factory sealed items and GST on MRP ^Closed

I was charged ** as packing charge for factory sealed ice-creams from Baskin Robbins by Swiggy. When asked for a refund, Swiggy was not convinced. Also I'm charged for GST on top of MRP. Does it mean swiggy is following unfair trade policy?...

Apr 28, 2021 by Deepak

Swiggy - Refund not reflected to bank account ^Open

I ordered dinner last night, order being cancelled by swiggy and refund initiated from them but not reflected to my bank account. ...

Apr 28, 2021 by Shubham Verma

I was delivered with wrong items and when i complained and asked for refund they issued me a coupon which is useless for me as i cannot club it with any other offers in their app I am requesting them to refund my money as the original payment ...

Apr 27, 2021 by Mridul Garg

Swiggy - Order cancelled after an hour ^Open

Hi Team, I have ordered food from swiggy Anantapur(order number: ************ @*:**pm) and literally waited almost @** mins and contacted swiggy chat support and they replied it will take another half an hour.I requested them for quick deliver...

Apr 26, 2021 by Mounika K

Swiggy - Swiggy Incomplete Order received and subscription not worked ^Closed

I have placed Swiggy order today (P**-*******-*******) from Cream stone. in the offer, they said on the subscription you will have Buy one get one offer for this restaurant so immediately subscribed with *** Rs. But tried to apply the buy one g...

Apr 25, 2021 by Lavanya

Swiggy - Delivered non veg instead of veg and not gave response and refund ^Closed

I have ordered my food from swiggy but after *.* hours my food is not delivered and delivery person has eaten my food abused me on phone ...

Apr 24, 2021 by Abhinav Anand

Swiggy - Payment not refunded ^Closed

Paid online using gpay, amount deducted,but received msg from swiggy that payment didn't received,so paid cod and brought order ..I didn't receive the amount deducted.....

Apr 21, 2021 by Kiruba

Swiggy - Item missing ^Closed

Dear sir/madam April **th I ordered food from swiggy,from mc Donald's restuarant in my order some items are missing regarding this immediatelyI contacted swiggy support through chat but bot automatically sent mail to swiggy customer support and...

Apr 21, 2021 by Suman v

Swiggy - Found glass piece in pizza ^Closed

I have ordered pizza from lean crust pizza via swiggy. I found glass piece in pizza and it has scratched /made cut in my tongue and mouth. I have raised complaint with swiggy. But even after more than ** hrs there is no response from swiggy. ...

Apr 15, 2021 by Kiaan Sureja

I ordered for panner biriyani from behrouz briyani from Pursaiwakam branch and they delivered me chicken briyani when I reported to swiggy they gave a replacement which is again a chicken briyani from another branch of same restaurant when I re...

Apr 06, 2021 by Rubini

Swiggy - Food not Delivered ^Open

Respected Sir, Sub :- (I want to complain to Swiggy Delivery partner not delivered my food on time my order no is (#************) as on **/**/**** and the timing is **:** p.m. but till night not get my food). I would like to tell you tha...

Apr 02, 2021 by nimesh kumar

Swiggy - Wrong Items delivered ^Open

I ordered * subs from Subhub, both subs were wrong. They were completely inaccurate. I was supposed to have extra chicken and did not have that at all, instead it had lesser than usual...

Apr 02, 2021 by Vedant Chouksey

Swiggy - Full order not delivered ^Closed

i had ordered * items from swiggy..i.was charged for all * but only * items were delivered..i checked with restaurant..they confirmed that one packet was.not collected by swiggy.. i requested swiggy several times for refund but they refuse to ...

Mar 26, 2021 by Sakshi Sharda

Swiggy - Spoilt food from Swiggy ^Closed

Hi, Items Order No : *********** Order Date: March **, **** I had ordered food from NEW Mahesh friends food center, BTM Layout yesterday night, but the items received were stale and there was a weird smell in the chicken. I contacte...

Mar 22, 2021 by Roshan S

Swiggy - Delivery man troubled us ^Closed

The delivery agent received our order from the restaurant at *:**pm and didn't deliver it to us. He switched off his phone and waited at the restaurant till his shift was over ie. **:** pm. He later moved in opposite direction of the location. ...

Mar 19, 2021 by Ishita Bhatnagar

Swiggy - Swiggy super benefits not available ^Open

I had purchased swiggy super subscription on **st feb for * month of free delivery. I have had a couple of deliveries done since then & delivery fee was waived off. On **th March i try ordering food & see that the swiggy super benefit is no lon...

Mar 14, 2021 by Indranil Ray Chaudhuri

Swiggy - Provided Rotten Food ^Closed

My Swiggy order from Saptapadi Restaurant,Golpark was delivered around *:**pm. When i started having the food at *:**pm, i found the fish was completely rotten, and a pungent and sour smell was coming from it.It completely ruined our lunch....

Mar 13, 2021 by Anirban Barman

Swiggy - Payment was not refunded ^Open

There were duplicate orders on *th September **** from my account. Order id: *********** *********** I received only one order amounting Rs '****'. I have been chasing this order with the support team on a mobile app. They mention that they ...

Mar 12, 2021 by Sawant Hemant Harishchandra

Swiggy - Paid for the for the food which was technically not ordered ^Closed

On *th of march, I tried ordering food from Swiggy for the amount of Rs.***. The food ordered was for my family and kids who were at home for the only holiday we spend together. When i tried to confirm the order the money was taken from my acco...

Mar 10, 2021 by Sudheesh Kumar

Swiggy - Full order was not delivered ^Closed

I had ordered two packs of chicken lollipop. One pack costs Rs ***. Delivery charges are Rs **. The total bill was Rs ***. Instead of two packs, only one pack was delivered to me. I tried complaining about this to the Swiggy customer care.......

Feb 23, 2021 by Sulagna Mondal

Swiggy - Money deducted from account but order was not placed ^Closed

Hello,I am Sunita Pandey ,placed an order special onion masala dosa yesterday on dated **th Feb ****.I made a payment through net banking ,there was no order was placed and money was deducted from my account,I got message as the money got deduc...

Feb 20, 2021 by Sunita pandey

Swiggy - Received wrong order and amount not refunded ^Closed

I placed an order with Swiggy on a sunday afternoon and they took * */* hr to deliver the wrong items. So, I reached out to swiggy customer service to raise a complaint and to request a refund as i got a completely different order or to replace...

Feb 14, 2021 by Raga Challa

Swiggy - Received melted and damaged cake ^Closed

I have odered cake through swiggy but I have received damaged and spillage and melted cake. I have shared immediately images to the swiggy but they rejected to refund my money back. Swiggy is totally cheating the customer by sending the...

Feb 13, 2021 by Lokesh T

I ordered food from swiggy and paid them ...when the fiid was about to reach as shown arriving in * minutes i called the delivery boy twice ..the phone rang but he did not picked that up and then i saw on app that my order is cancelled and ful...

Feb 09, 2021 by Saranpreet singh Dhillon

Swiggy - Swiggy order failed amount debited successfully ^Closed

I placed an order on Swiggy on ** th jan , where the phone upi payment was successfully done but The order failed . I coantactwd customer care they said it would be refunded back in *-* days but it’s more than a week and I have still not reli...

Feb 08, 2021 by Harpreet

Swiggy - Swiggy order not delivered and showing delivered no Refund from Swiggy ^Open

Hi I want to highlight today's incident the kind of service was provided by the Swiggy. Really not expected from the brand like this. Delivery person not able to locate the my address so called him ,located him the address not providing h...

Feb 08, 2021 by Anushri

Swiggy - Huge Taxes charged ^Closed

I ordered two ice creams from Swiggy which were billed around ***rs. But I was taxed ***rs for that which is one sixth of the bill amount and incorrect. I asked Swiggy support for help but they just gave me automated replies and didn't help. ...

Feb 06, 2021 by Mohammed Moinuddin Baig

Swiggy - Negligence of service by swiggy food service ^Open

On the *nd of Feb **** at **:**hrs I ordered food for ₹***.**/-only (Items Include a Fried rice and chicken Lollipop) from Sree Subbu Mess, Race course, Coimbatore, through the Swiggy food delivery service. The food was not delivered till **:...

Feb 05, 2021 by Ajai Prasannah.G.S

Swiggy - Money got deducted ^Closed

my complaint is on swiggy on **th jauary **** i placed an order I thought of paying it through google pay later when my money got deducted order was cancelled and it has been more than *-* business days I didn't receive my money back they say i...

Feb 04, 2021 by Adapala Gnaneshwar Sai Sindhuja

Swiggy - Package not delivered and abusive language ^Open

Order was done from USA and delivery was to be in Trivandrum, India. The delivery boy came near the spot called us and said he can't find the house. Later there was no reply. Then there was a message the order was delivered. When questioned thi...

Feb 02, 2021 by Radhakrishnan Sivaraman

Swiggy - Item was missing from order ^Closed

This is regarding my recent order where an item milkshake was missing from the order list. On enquiring the restaurant i was told that the person forgot to pack the order, which clearly isn’t my fault. Further mentioning this issue to custome...

Jan 31, 2021 by Athira

I have ordered food from Swiggy on **th Jan **** which status to delivered at *:** am without food getting delivered. I had this ordered at my friend's place, so I raised complaint little later at *:** am . That is * hours * minutes They are...

Jan 30, 2021 by Surbhi Prasad

Swiggy - Wrong item delivered and not giving me refund ^Open

I got chicken instead of fish and swiggy is saying i cant do anything.I lost my Rs and got wrong item.I have also sent many evidences but not got refund....

Jan 29, 2021 by Abhinav Patel

Swiggy - Delivery guy made me come 1 km from destined place and swiggu is not refunding delivery fees ^Closed

Delivery guy made me come * km from destined place and swiggy is not refunding delivery fees and this happened at night time...

Jan 23, 2021 by Shakti

Swiggy - Delivery boy cancelled my order and they charged full cancellation fees ^Closed

I ordered from kfc today at around *.** order no. #*********** But the delivery boy cancelled my order and refused to deliver at the given address mentioned in the bill . The bill is attached to this email clearly mentioning the address as...

Jan 23, 2021 by Neha

Swiggy - 5000 rupees disappeared from swiggy wallet ^Closed

Hi , I added **** rupees to swiggy wallet and later modified my contact details . Ever since then the funds disappeared from my account . I contacted everydays swiggy on chat , phone and email but till date they are not updating my funds into s...

Jan 16, 2021 by Jhansi

Swiggy - Money Debited from my account but order not placed ^Open

I have ordered food from Swiggy they have not delivered food and also not refunding my mony back. I was hungry at that time I requested them to deliver it again but they denied it and when I asked them about my money back they td me your money...

Jan 09, 2021 by Alok Gupta

Swiggy - No refund ^Closed

I ordered food in kfc through swiggy , the order was not placed and transaction failed but money got debited from my upi still amount not refunded. I placed order on *.Jan. ****...

Jan 09, 2021 by Ganesh

Swiggy - Delete my past order history ^Closed

I need delete my past order history ...

Jan 06, 2021 by Kevin

I prepaid a order on swiggy but the order did not got accepted so i paid again and order did not got placed for second time also but i only got refunded once so when i contacted them say they said account has been only credited once and ask sai...

Jan 03, 2021 by Divyaraj Singh

Swiggy - Swiggy ^Closed

I ordered food through swiggy,due to unavailable of ordered food,swiggy person called up and asked to cancel order,I did the same but amount was not refunded.. Pathetic customer care service.. beware...

Jan 03, 2021 by Nirmala

Swiggy - Swiggy didn t deliver my food and forcefully cancelled my order ^Closed

I ordered my food at *:** pm. I waited till **:** but didn't get my food. It was only told to me that you will be getting the order in next ** mins, but didn't happen. After that one person called me from Swiggy and forcefully cancelled my orde...

Jan 02, 2021 by Santosh Naik

Swiggy - Item Missing need refund ^Closed

I ordered jalebi amd rabri on swiggy ... when i received my ordet rabri was missing in the order i call the customer care alot of times but they did not respond even wrote them mails ... i need my refund......

Dec 29, 2020 by Anshika Saini

Swiggy - Replicate order ^Closed

I placed an order in Swiggy for an amount of Rs. ***. The order got cancelled due to the delivery exceutive has slipped my food onway. The order was replicated by the Swiggy but this time with the bill maount of Rs. ***. I am totally frustrated...

Dec 28, 2020 by Shanmuga Dev

Swiggy - Wrong Order Delivered ^Open

Yesterday, I had ordered for food for my guests at Chai Galli through Swiggy, but I was delivered totally different order from Belgian Waffle. The same was delivered to my security of the apartment. when I went to pick it up, I realised it as ...

Dec 28, 2020 by Arun Mozhi Manickam

Swiggy - Swiggy delivered melted cake ^Closed

I ordered for a cake which is near to my house within a km, when I got the cake I found it fully melted inside the box n the cake was looking like salad so I contacted the customer service chat, starting a customer representative replied saying...

Dec 26, 2020 by Prashanth S

Swiggy - No refund initiated ^Closed

Amount of *** rupees was deducted from my account but order was not placed on **/**/****. Next day the transaction was complete and swiggy received the amount but the app showed no active refund status. I contacted swiggy thrice they said the r...

Dec 25, 2020 by Shermeen More

Swiggy - Swiggy delivery guy harassment ^Closed

The swiggy guy was abusive and harsh and gave cuss words and was very rude n rough. We were only women in house and got terrified by this....

Dec 19, 2020 by deepa ganu

Swiggy - Refund not given ^Closed

Ordered for **** Order cancelled saying that they tried to call in the given number But we didn’t received calls Then I requested for refund they told only *** rupees will be refunded ...

Dec 15, 2020 by Mitha

Swiggy - Order Not delivered ^Closed

Hi, My name is Ayush I am from Kolkata ,West bengal I have ordered A Pizza from Pizza hut on **th December (* days ago ) The delivery partner didnt deliver me the food item and marked It Delivered I Called him immidiately And he replied That ...

Dec 14, 2020 by Ayush Parolia

Swiggy - Swiggy is not refunding my money to the source ^Open

Today I tried to order a Birthday cake through Swiggy app. I chose Phonepay as a payment mode but I got a message on the app saying the payment failed and asked to pay again. I did not attempt to pay again as the money was already deducted from...

Dec 14, 2020 by Kumar M

Swiggy - Bad food delivery ^Closed

I ordered food from swiggy and the food that is delivered is vary bad upon sharing all the details with pictures they said we will not refund and I am horrified that my wife is pregnant and nothing happens to her after having the good food ...

Dec 09, 2020 by SIDDHARTHA MOHAPATRA

Swiggy - Double deduction ^Open

I got deducted twice and it has been * days that I didn't get it back...

Dec 06, 2020 by Jyotsna Sharma

Swiggy - Swiggy wrong order delivery ^Closed

Swiggy wrongly delivered items and now is refusing to compensate for the wrong delivery and is neither rectifying the order....

Nov 29, 2020 by Sunita Paunikar

Swiggy - Order placed No Food No money ^Open

I placed an order with Swiggy on **-Nov at *:**PM with order# ***********. After **m, I was called to inform that delivery executive had a problem and they had to send a different person. A new order was placed by Swiggy at **:**PM. About **m ...

Nov 28, 2020 by Thiruveedula Prasanth

Swiggy - Wrong item delivered twice ^Closed

Date:**/**/**** Location: Hyderabad These are regarding swiggy orders.I ordered "chocolate crusted cheesecake" along with another item from "SWEET TRUTH" restaurant . But they delivered a "mango cheescake" in place of that. I raised an issue,...

Nov 27, 2020 by K. Sai Ruthwik

Swiggy - Item missing refusing to refund ^Closed

Order issue (Items are missing from my order) for order #*********** Coke ***ml worth rs **...

Nov 25, 2020 by Suman v

Swiggy - Wrongfully charged for something I didn t even get ^Closed

Ordered food (** samosa) online.Order id-#***********. Paid via Paytm. Received * pieces from the restaurant. Filed a complaint on swiggy. And the resolution they provide is "We would like to inform you that, after carefully reviewing your iss...

Nov 25, 2020 by Pankit Nandwani

Swiggy - MISSING ITEMS IN SWIGGY ORDER ^Closed

I HAVE ORDERED FOOD (*+* PACK ) ORDER NO: *********** IN SWIGGY DATED: **-**-**** AND PAYMENT WAS ALSO DONE ONLINE . I RECEIVED ONLY *+* PACK OF FOOD REMAINING TWO PACKS WERE MISSING I HAVE DETAILED BILL ORDER IN SWIGGY AS I CONTACTED RESTAUR...

Nov 20, 2020 by POGIRI MAHESH

Swiggy - Order cancelled after 2 hours ^Closed

I place order on swiggy for ***rs at **pm after waiting *hrs at **:**pm they cancelled the order giving no credible reason from Coustemer care but delivery person told me in call that he cannot come because they were paying him just ** rs for *...

Nov 20, 2020 by Gopi Krishna

Swiggy - Bad foon received and swiggy says we can refund only half ^Closed

I ordered food and food was rotten. I filed complaint and it says it can refund only Rs** from ***. In short i was not able to eat anything and i just simply paid Rs**...

Nov 19, 2020 by Abinas Akbar

Swiggy - Deleivery person asked me to pickup food ^Closed

Well I ordered something in Swiggy. The delievery partner asked me to pick up the food from a point *km from my address. All my point is I don't think delivery partner is entitled to full amount and part of this has to be refunded . I am also ...

Nov 10, 2020 by Shakti

Swiggy - Package not Delivered ^Closed

I ordered food through Swiggy in domino's on yesterday night, after I Paid Payment through paytm in swiggy application. i got a message that "Only offline food is working". I Said to Customer care but they ignored and ididnt got my money back i...

Nov 05, 2020 by Patharla Saikumar

Swiggy - Order got canceled without my intimation and now they are not refunding ^Open

Yesterday i placed an order of Rs ***, and the order never reached to me suddenly in my status it was showing the order got canceled automatically... now when i am seeking for a proper explanation from their customer service they are saying tha...

Nov 04, 2020 by Priyanka Ghosh

Swiggy - Received nonveg momos in place of veg momos which I ordered ^Open

i had placed the order on swiggy mobile platform and the amount i paid online through paytm is Rs.***/-. i waited for the delivery for more than an hour. After waiting for this long, i received an SMS on my mobile saying that the order was canc...

Nov 03, 2020 by Bodasingu Vijaya Kumar

This loss cannot be recovered with money as my friend is a vegetarian and he ate these momos but they were non veg momos which we got to know later on. My friend is furious on me and swiggy support is not responding over chat. The food was or...

Nov 03, 2020 by Ashish Gangwar

Swiggy - Order Not delivered and No refund ^Closed

I have order Food from Swiggy on **/**/**** and delivery man dropped order at other place. So I contacted support team, They did replacement order which is cash on delivery ( I have Paid through Paytm). Second time I called * * times to deliv...

Nov 03, 2020 by Viral Shah

Swiggy - Order cancelled and amount not refunded ^Closed

I got an email stating that my order was cancelled as my mobile number was unreachable. The delivery person didn't turn up at my address. Multiple times this address has been served by Swiggy bt this time they cheated me . Is unable to receive ...

Oct 30, 2020 by Deepak Kumar

Swiggy - I am not received delivery executive call for my order but he is cancelled my order the reason is te ^Open

I ordered food from swiggy roti and chicken biryani.. swiggy given ** min delivery time that's am ok...after one hour they cancelled my order because the reason of your not responding to delivery executive calls..but I am still not received an...

Oct 19, 2020 by Pattan gousiya

Swiggy - Swiggy refund on wrong navigation and not agree to refund full ^Open

I have ordered sub way items through swiggy and they had a bad navigation delivery boy went to other location in Bangalore.Then he called me through swiggy phone got disconnected I called back no.suggested me to call him through no.given in the...

Oct 17, 2020 by Mamta Hegde

Swiggy - Swiggy delivery person not delivered pizza and he cancelled pizza his end ^Open

My order was paid for twice as the first time had taken time. They said it's under refund process but its been more than a week and no update from their side. ...

Oct 14, 2020 by jyothi lakshmi

I order pizza through swiggy site on **-**-**** amount Rs.***/- delivered boy not delivered destination address and he cancelled order his end still date amount not refunded ...

Oct 08, 2020 by thulasinaik

Swiggy - Refund not processed to bank account ^Open

I had made an order on the **th of September but due to some technical issue probably the payment wasn't accepted however my money was debited. From the the **th they have been saying wait for *-* days and they're still stuck to the same statem...

Oct 07, 2020 by Gurleen Kaur

Swiggy - Food not delivered on agreed time shown on app ^Closed

I have placed an order on *th oct **** from Fork and Spoon on swiggy it showed a delivery time of ** mins, the food was not delievered even after *.** hrs and when i asked the customer service they asked whether to cancel. what about the loss o...

Oct 07, 2020 by Ruhi Sakpal

Swiggy - Item not delivered ^Closed

Item was missing from my order. When raised a concern. The support people told me they could given me a coupon for less than what it actually costs for me....

Oct 06, 2020 by Gauthamraj

Swiggy - It is really disappointing the way I have been harassed for all my recent orders I notice a constan ^Open

I had ordered from Swiggy on *th October ****. The order was delayed. They first said that the delivery executive was caught by the police and now they are assigning a new executive and that will cause some delay. I told them I understand and r...

Oct 05, 2020 by Mohit khanna

Swiggy - Swiggy cancellation fee dispute ^Closed

Placed a complaint for a missing food item with swiggy . They gave an option to refund or said they ll send the food item but it was too late and we had already eaten . Now , they are charging me a cancellation fee for a ‘ missing item’ whi...

Oct 02, 2020 by Anuradha turner

Swiggy - Didn t receive my refund amount ^Open

I have received wrong items in the order placed ( #*********** ) and contacted customer service executive regarding the same, I was offered a coupon of Rs.*** by your executive to which I denied and wanted an escalation on the issue, when I spo...

Sep 30, 2020 by Geetha

It is really disappointing the way I have been harassed for all my recent orders I notice a constant negligence in the service I have concerns with my past * orders *. My first order with order number ************ where in I have been a...

Sep 30, 2020 by Vinita Biswas

Swiggy - Food was very bad ^Closed

I was order a momo and the peal was broken and looks untidy. When i reported to.customer service they insulted as just by passing the comment and told directly that we will not refund its was very disappointed ...

Sep 29, 2020 by Md Muzammil

Swiggy - No refund for bad quality food ^Open

I haven't got my refund, after contacting several times to the customer care, they said few sorry & fake assurances , then closed the chapter. Food quality was very bad, undercooked tasteless frozen. Swiggy looted my money. Below i am attachin...

Sep 25, 2020 by ANKUSH SHEE

Swiggy - In App searched with specific hotel with address but shown only hotel Name without adress After plac ^Closed

I searched for TAJ MAHAL HOTEL, MALKAJGERI IN APP. IT SHOWN TAJ MAHAL hotel and I selected and I ordered. After payment only I know that they shown Taj Mahal, Himayath Nagar branch. Immediately I tried for cancellation but for cancellation they...

Sep 24, 2020 by Lakshmana swamy

Swiggy - Refund issues ^Open

Sep 24, 2020 by Vinita Biswas

Swiggy - My cash debitted twice for single order ^Closed

In swiggy I have ordered and the amount is debited twice for single order but no response from their end...

Sep 17, 2020 by Sushma

Swiggy - Cancelled order without reasons and charged entire order amount as cancellation fee ^Open

I had ordered my weekly groceries by * pm. as usual I was waiting for my order to get delivered. It was around * pm that might be last slots of swiggy grocery orders. Swiggy has not only cancelled the order without reasons but made it as non re...

Sep 16, 2020 by Sahana S P

Swiggy - Swiggy missed to deliver an item from my order and yet no replacement or refund ^Closed

I ordered for * pizzas and got only * on delivery. I told the delivery boy that one item is missing. He said that there will be * pizzas inside a single box which was false. He just lied so that he can close the delivery. When said concern to c...

Sep 09, 2020 by Gauthamraj

Swiggy - Money had been debited from the bank account but no order placed ^Closed

I have paid the money and my account and gmail is showing the money is deducted but no order placed....

Sep 07, 2020 by Ashraf khan

Swiggy - Cancelled my order without my concern and doesn t refund my balnce ^Closed

I ordered for dryfruits item from SWIGGY to the patient in my home after some time they cancelled my order without my concern and said they tried calling me mails which are completely fake and lies I didn't recieved even a single call or msg r...

Sep 07, 2020 by SAMBATHULA.APSARA LEKHA

Swiggy - Spoilt food delivered ^Closed

The food was delivered after an hour and that food smelt so bad it was almost like trash. It was probably *-* days old specially the curd which was spilled in the other sections of the packaged thali as well. It had bubbles on it. We could not ...

Aug 31, 2020 by Ashna Thapa

Swiggy - Not delivered and not refunding ^Closed

I have ordered some groceries from Swiggy with order number ***********. They didn't deliver the product and later it was cancelled by them. I thought amount will get auto credited in my account. But when it didn't happened i connected to their...

Aug 30, 2020 by Gopesh Kumar Parashar

Swiggy - Bad quality or stale food delivered from swiggy Burger king restaurant ^Open

I have ordered * BK veggie burgers from burger king through Swiggy and those Burgers were stale and in uneatable conditions my friend tried to eat them and did vomiting. i complaint it to swiggy but no resolution or an silly irresponsible reply...

Aug 25, 2020 by sameer ranjan Arya

Swiggy - Devilry not done delivery boy lying ^Closed

Order #***********, for biryani, their delivery boy not reached on given location & laso his phone was unreachable, after an half hour i raised query but they said they have tried to deliver but i wasn't their, i have cctv report their executiv...

Aug 23, 2020 by Avtar Singh

Swiggy - Ruined cake delivered ^Open

I ordered a cake through swiggy for my father's birthday. Delivery boy was rude and delivered a ruined cake. When i chatted with swiggy customer care regarding this, they said we can refund you ** rupees. ...

Aug 23, 2020 by Paras Nayyar

Swiggy - Swiggy is over charging customers under the name of packing charges ^Open

I made an order from Swiggy and the bill charged was Rs.*** which included taxes + packing charges. However when I received the parcel which had a physical copy of the bill , the amount mentioned was Rs.*** (taxes+packing charges). This cle...

Aug 19, 2020 by Tousif

Swiggy - Order not delivered only part refund provided ^Closed

I am a regular customer of Swiggy. I ordered food item worth Rs. *** on ** August ****. As per the tracking details available, the delivery boy picked-up the order after a long time. Within no time, I was shown that the delivery boy around my ...

Aug 19, 2020 by Harish Chopra (Harry)

Swiggy - Cancelled arbitrarily ^Open

Legal notice sent to them, but they least bothered simply sending some emails and by calling with some lame excuses. Sir, today I placed a breakfast order with your company, ORDER No.*********** and the same was accepted by you and amount o...

Aug 17, 2020 by M KISHORE KUMAR

Swiggy - Delivery canceled by Swiggy refund not processed ^Closed

I had placed an order with swiggy which was canceled without giving me any prior intimation. To give you some background, I am currently at my in-laws place in an army cantt area with limited cell phone network. I had ordered a cake for my pare...

Aug 16, 2020 by Divya Menon

Swiggy - My refund for not delivering as promised ^Closed

My order was supposed to be delivered in ** mins., However the order took nearly ** mins. I ordered the food on August *, **** at *:**pm and was hoping to be delivered by *:**. I had to start my shift by *:**. The food was delivered after *:** ...

Aug 11, 2020 by Tennyson s

Swiggy - Package not delivered money deducted saying unrelavent answers while asking for refund ^Open

I was to be given a refund of *** against my order having order number #***********. It was pending from **th of july and they are saying again and again that they have made the manual payment it will be credited in *-* days. They have made the...

Aug 11, 2020 by Ankit Anand

Dear sir/ mam, I have order raw chicken in Delhi for my aunty. through swiggy they charged ***rs with delivery charges. They delivery guy didn't reach to the address and called me I have given the instructions for delivery, he said he got it...

Aug 10, 2020 by Chelli Ajay

Swiggy - Item missing from the package yet no refund given ^Open

Yesterday I placed an order on swiggy from subway for *** rupees which includes two subway sandwiches and a cookie. The subway restaurant in this city is a bigger let down than anything. Instead of two sandwiches, which were on the menu, they s...

Aug 09, 2020 by Manu Tripathi

Swiggy - Swiggy web site using images from my FoodBlog website without any consent ^Open

I had placed an order today with swiggy and also updated the delivery guy to reach me on my alternate number. I was in constant contact with the delivery and as soon as the delivery reached my the place the order was cancelled by swiggy and the...

Aug 08, 2020 by Arun Gupta

Swiggy - Wrong packaging and concesutive error ^Open

I have ordered through National bakers through Swiggy and some other restaurants and everything I was provided the order with Zomato packaging which ask me to challenge safety measures. Every time either I had to complaint it through email, ch...

Aug 07, 2020 by Inderjeet singh

Swiggy - Huge cancellation fee charged ^Closed

Regarding order #***********, I placed an order for Rs. **** and after two hours of order, order was cancelled and Swiggy charged Rs **** as cancellation fee. They are giving excuse that they tried to call me * times but I did not get any call....

Aug 06, 2020 by Nikhil Raj

Swiggy - Refund not credited ^Closed

I have ordered food via swiggy on **th and i paid online. Lateron i received a message that what i ordered is not available and i can either cancel.or opt substitute. I opted for free cancellation. On **th I received message that the refund has...

Aug 04, 2020 by Sanu Joseph

Swiggy - Received wrong food ^Open

Hello, This is to inform you that I received bad quality food and wrong items *. I got medium popcorn for large *. I recived something else for * pc leg piece chicken *. Not cooked well. I couldn't eat *. No dips ...

Aug 03, 2020 by Sushith

Swiggy - Pricing more than MRP for Grocery ^Closed

I have ordered Grocery through SWIGGY app and shop name is MARINAKART, old pallavaram chennai, In order DOVE shampoo price is more than actual MRP Price. MRP stands for Maximum Retail price but how come this is legal to sell more than MRP price...

Jul 31, 2020 by Sivasubramanian

Swiggy - Fruits not delivered but cash taken ^Closed

We ordered fruits from swiggy from local vendor shop name : veggies.com Fruits and vegetables We ordered at **/**/**** at *.** pm They notify ordered confirmed but they don't send any notify or call futher at *.** they told order is cancel...

Jul 27, 2020 by Karthikeyan Chandramohan

Swiggy - Refund ^Closed

My order was canceled by swiggy team saying that no delivery persons available in my area but refund is not given. Order no: *********** ...

Jul 18, 2020 by Rakesh Nakka

Swiggy - Company not provide the proper solution ^Open

I have order food from SWIGGY but I have received a different item with some missing items and then I contact SWIGGY regarding this but their behaviour is really worst and they offer me ** rupees coupon in front of my *** rupees this is really ...

Jul 17, 2020 by Nikhil Singh Pawar

One of the restaurent "Pind Di Rasoi" (in West Block, Amanora Mall, Hadapsar, Pune) which is part of delivery network under Swiggy Brand is using images from our cooking blog web-site "www.blissofcooking.com" without our consent. Speciall...

Jul 15, 2020 by Sangita Agrawal

Swiggy - Items not delivered and not giving refund ^Closed

I ordered fruits and vegetables from Swiggy worth INR ****. I recieved only items worth INR ***. I did not receive INR *** worth of items at all. When I contacted customer support, they said they can only refund INR *** amount of money as per p...

Jul 13, 2020 by Mahima Maheshwari

Swiggy - Refund not provided by swiggy ^Closed

I did not cancel the order, swiggy cancelled the order and not refunding my money, I called the delivery boy at **:**am, the order got cancelled at **:**am....

Jul 05, 2020 by Rohan

Swiggy - Swiggy did not deliver my Order and did not refund my money ^Open

Order No: *********** with Swiggy. Order date: *st July **** I had ordered Brownies from Theobroma. This order never got delivered to my residence. I was told the packet was not delivered because my number was not reachable. I would like...

Jul 02, 2020 by Rahul Bhattacharya

Swiggy - Food was spilled completely and delivery men was rude ^Closed

When I have complained about the food spilled with pictures they said they will solve it with in */* hours..I had complained about it on ** th June till now they have not refund my money nothing they are doing.....

Jun 30, 2020 by Ravinder kaur

Swiggy - Terms changed after purchase of subscription ^Closed

Yesterday I purchased the Swiggy Super subscription. The purchase screen mentioned free delivery and all with minimum order of *** and I received an email which confirmed the same. Today when I tried to order something for ***-ish rupees, it s...

Jun 25, 2020 by Rihan

Swiggy - Full amount refund not processed ^Open

My Swiggy order # *********** dated **th May **** for Rs.*** through credit card. This order was cancelled due to swiggy rerouted the order to different hotel, instead of specified hotel due to same hotel names. I called swiggy executive, after...

Jun 23, 2020 by Indrajit Singh

Swiggy - Received Expired food from Swiggy ^Open

Received expiry food from A restaurant partner with Swiggy. The pickle which was sent witht he food was ezpired * months ago and couple of people ate eat. ...

Jun 23, 2020 by Mehul Sanghavi

Swiggy - Neither food nor refund ^Open

I ordered food on **st June **** from Rang De Basanti Dhaba via swiggy. When I found that the food did not reach me on time, I tried calling the delivery agent. He did not pick up. Tried to contact swiggy and they were available only via c...

Jun 22, 2020 by Priyanka Nath

Swiggy - Food not delivered and refund also not processed ^Closed

I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...

Jun 17, 2020 by Manoj Pillai

Swiggy - Pacakge not delivered but charged ^Open

I made an order n paid online after something my status showed cancelled on app i thought may b e delivery patner issue as its raining later when I checked they deducted half amount n gave half refund when i asked them about this issue they ar...

Jun 11, 2020 by Shaheen

Swiggy - Package delivered and took away ^Open

I ordered through swiggy for a cake and sandwich which I didn't recieve. In fact they delivered and took it away at the same time saying that the order got cancelled. And there is no refund. I don't understand..Is there no morals? Moreover the...

Jun 08, 2020 by Manu.S.H

Swiggy - Order cancelled by Swiggy with 50 refund ^Closed

Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...

Jun 06, 2020 by Vamsi Krishna

Swiggy - Item missing from delivery ^Closed

Item missing from order no *********** The package was not sealed as well. No resolution. ...

Jun 04, 2020 by Komal kaustubh

Swiggy - Food not delivered and cancelled at their will consumed by delivery boy ^Open

Ordered a delivery of sweets to Gurgaon via Swiggh fro Om Sweets & Snacks, SCO **, Main Huda Markeg Sector **. I ordered and then when I called back few hours later to find that they have cancelled the order and forfeited entire monies on prete...

Jun 04, 2020 by Pragya Dubey

Swiggy - My money was deducted twice ^Open

I ordered a baskin robins cake on march **th. the money was deducted twice but i never got a refund. ...

May 31, 2020 by Debayan dasgupta

Swiggy - Pending refund ^Open

On **th of May **** I ordered from swiggy app and paid Rs **** from my debit card. The order was cancelled from their end It's been more than * weeks the refund amount has not reflected in my account. They said they have completed the tran...

May 28, 2020 by ARUNIMA KAR

Swiggy - They cancelled my order and charged money eventhough i have sent the correct address they didn t com ^Closed

the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....

May 25, 2020 by kashish khurana

They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...

May 24, 2020 by Sowmith Reddy

Swiggy - Food Not Delivered ^Closed

During the lock down I stay alone at home. Since I do not know how to cook, I order once in a day, and that the only meal i eat. I ordered couple of items from KFC on Monday the **th of May **** and as per the app, the order was accepted and w...

May 22, 2020 by ABHISAR CHANDRA THAKUR

Swiggy - Money never refunded by Swiggy ^Closed

We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....

May 17, 2020 by Anil Sharma

Swiggy - Worst food quality ^Open

I have order for family pack chicken fry biryani. It is very salty. I is inedible. The quantity and quantity is so bad. I have raised the complaint. I was compensated for only half. The customer service executives are helpless. I don't have a o...

May 17, 2020 by Maddamsetti Lokesh

Swiggy - Half quantity delivered ^Open

I have ordered some essential items from Swiggy due to covid - ** situation . I realized first time that swiggy is taking advantage of this condition and providing less quantity which is ordered. My order id is ***********. I ordered half kg o...

May 17, 2020 by Utkarsh Singh

Swiggy - Taking money and not refunding ^Closed

Daily taking money twice, and saying they will refund within *-* days. But not even a one rupee is refund for past * montha...

May 11, 2020 by Kaviarasan

Swiggy - FOOD ITEMS WITHOUT MFG EXPIRY DATE DELIVERED ^Closed

I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...

May 10, 2020 by M D V V PRASAD CHOWDARY

Swiggy - Rotten food and fraud ^Closed

Order number *********** Order date *th may **** I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was o...

May 07, 2020 by Atin Taneja

Swiggy - Wrong food items delivered ^Open

Wrong items delivered ...

May 04, 2020 by Sahil

Swiggy - Refund not received in my account ^Open

I've been waiting for so many days, even contacted bank executive but all they say is it's not their fault and to contact swiggy but your swiggy executive keeps saying refund has been completed, if so where is the money. Don't fraud people and ...

Apr 25, 2020 by Ekant thapa

Swiggy - Non refund of advance payment ^Open

I am a practicing Advocate and one of the prime member/customers of Swiggy, having bought goods worth thousands of rupees through swiggy during last two years. Today morning, i.e. on **th April, ****, i had placed an order for deliveri...

Apr 24, 2020 by jaayesh j. kanani

Swiggy - Change in order and charged extra ^Open

I have order from bake ur day shope num * suryoday chs mumbai I order Premium red velvet cake rs *** and chocolate truffles rs *** And my account was deducted by rs **** But my order is showing Belgium truffles rs *** and chocolat...

Apr 18, 2020 by Neha paul

Swiggy - High cancellation charges when order wasnt confirmed ^Open

I was placing order on ** february and paying via paytm upi but unfortunately order didnt placed and money got deducted from my bank account. It was total amount of RS. ***. after having word with swiggy, i complaint to bank and after ** days i...

Apr 15, 2020 by AMNINDER SINGH

Swiggy - Food package was cancelled by Swiggy wrongly ^Closed

I ordered food from Swiggy. I saw in the Swiggy map that delivery agent is * min away so I came outside my address to collect the food leaving my phone behind in the room. I waited down for * minutes when I didn't saw anyone I came back to room...

Apr 12, 2020 by Shubham Chaudhary

Swiggy - Refund not done ^Closed

It's about my order on **th and **th march,****..both order got cancelled from swiggy side ..and refund was initiated according to message sent to me. Now till this day I have enquired thrice with the customer care services on various date.. in...

Apr 10, 2020 by Amit Jha

Swiggy - Cockroaches in swiggy food ^Open

Dear Sir, Today i have order food Masala dosa from swiggy with his partner Gopal's but after open this food i found * cockroaches and both are alive. After trying to connect with swiggy but that time no one is helping me. Sir i stay in h...

Apr 10, 2020 by Ravishekhar

Swiggy - Refund from Swiggy ^Closed

I had ordered from Domino's via Swiggy platform (order id ***********). My Swiggy account registered number is ********** and for future reference my contact number is **********. The order was can't from Domino's. I got a mail regarding the ...

Apr 09, 2020 by Vivek Kumar

Swiggy - Substandard food ^Closed

We ordered food through Swiggy from a restaurant named as Navya's, address ****, **th Main Rd, Vanganahalli, *st Sector, HSR Layout, Bengaluru, Karnataka ****** on *th April, ****. The ordered item was kulcha, palak paneer, soup, Malawi kofta...

Apr 09, 2020 by Anindya

Hi, I ordered a few essentials through swiggy prepaying the amount of rs *** however after ** mins it still showed as order not confirmed! * times in last few days it happened that they cancelled my order last moment saying the store ran out of...

Apr 07, 2020 by Kavya Vidyarthi

Swiggy - Stale Food Delivered During Coronavirus Pandemic ^Open

i ordered food last night and paid upfront using my debit card the food got delivered was completely stale was smelling badly , i want not even good to smell , the cheese was sour and smelling badly , i tried contacting swiggy without taking ...

Apr 06, 2020 by Gaurav Sharma

Swiggy - Charged cancellation fee wrong ^Closed

I was charged cancellation fee incorrectly They informed me that delivery executive is not ready to deliver it and charged me **% of the money I did not cancel the order , why should I b charged The delivery executive denied to come ...

Mar 27, 2020 by Kavitha

Swiggy - Received Rotten Food ^Closed

I ordered food through Swiggy and from their restaurant partner from whom I received rotten food which was stinking and rotten altogether. And so now I ask for the refund they say they cannot compensate....

Mar 25, 2020 by Gagan G M

Swiggy - Food handling and delivered messy food which was not at all in eatable condition ^Closed

I have ordered food from swiggy and paid through upi but restaurant had cancelled swiggy said it has refunded my amount bit it doesnot came to my account...

Mar 23, 2020 by Anil kumar Choudhary

Swiggy - Delivered ^Open

Not Delivered ...

Mar 21, 2020 by Krishna

Swiggy - Wrong order recieved and Swiggy is not refunding my money ^Closed

ORDER #*********** Kindly help me in getting my money back. On *th March i ordered food for Rs ***, but i received all wrong order food and the amount of which was only Rs *** I have sent multiple reminder mail asking for my money back b...

Mar 19, 2020 by Suma

Swiggy - Cold stale food delivered ^Open

I ordered a Pizza from Pizza Hut. The delivery time was estimated at ** minutes. The order was delivered an hour later. The food was cold and stale. The delivery person was different from who was shown to me by the app. The delivery person was ...

Mar 16, 2020 by Jitesh Daga

I have ordered * pizza from oven story via Swiggy worth ***/- , as I received both pizza in horrible condition. both pizza were upside down squeezed and messy, not all in eatable condition... I called customer care and shared all images.. I ask...

Mar 16, 2020 by Shivangini sharma

Swiggy - Swiggy order no for Rs 614 was spilled and having packaging issue ^Closed

Hello Team, This is to bring to your notice that I have ordered dinner from Zayka King with order id. #*********** for Rs ***. I have a bad packaging and spillage issue with the order. Complete order was spilled and that is of no use t...

Mar 16, 2020 by Shubham Chitransh

Swiggy - WRONG FOOD DELIVERED ^Closed

I had ordered a good but SWIGGY delivered me the wrong product....

Mar 15, 2020 by DILIP PASI

Swiggy - Swiggy charges unnecessary cancellation charges ^Closed

...

Mar 11, 2020 by Harish deshmukh

Swiggy - Items missing and not refunding the amount time in 2 months ^Closed

feb **** : ordered from burger king they forgot to give coke , delivery guy says restaurant forgot to give coke with the order. I complained at swiggy support their response is sorry for inconvinience we assure this wont happen in future but c...

Mar 07, 2020 by Shreyash G

Swiggy - Not received refund replacement for wrong order received from Swiggy ^Open

I ordered an executive non veg thali from the Urban Dhaba, Lucknow. But the items in the thali were different from what they should have been. The customer care asked me to mail swiggy but all I get is sorry and they say they won't refund my mo...

Mar 06, 2020 by Asmita Pant

Swiggy - Wrong item delivery ^Closed

Order No:-#***********. I have ordered Veg Briyani From Hyderada Bawarchi on *st March **. I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused an...

Mar 05, 2020 by N V surya Teja

Swiggy - Swiggy not refunding my full money ^Closed

On ** Feb **** I ordered food from Swiggy. My order had * items. Item * cost was ** and Item * cost was ** after applying Swiggy Coupon I was charged Rs. ***. Item * was not delivered so I asked swiggy to refund money of Item * i.e. Rs **. But ...

Mar 04, 2020 by Ashwani Agarwal

I ordered * filet-o-fish Mc Donald's burgers (Order# ***********) from Swiggy and paid *** Rs. but i received aloo tikki burger (worth ** rs each). On contacting delivery agent, he asked to complain on Swiggy app. On complaining on app, I was a...

Mar 02, 2020 by Ali

Swiggy - Did not get refund ^Closed

I ordered from a restaurant on **th February through swiggy and it got cancel due to restaurant's fault. hence, swiggy promised to refund the amount. on that same day i got two texts from swiggy about refund initiation and successfully refunded...

Feb 26, 2020 by Kruti Paneri

Swiggy - Cancellation Fee without cancellation policy ^Open

I had ordered food through Swiggy order #*********** from restaurant "A*B" on ** Jan ****. I wanted to cancel the order since it was COD and immediately placed the same order to A*B in the next * minutes. The reason I wanted to cancel was it wa...

Feb 25, 2020 by Supriya Sukumar

I orderd for chicken nuggets and they provided me chicken popcorn which was some ** rs less ...and I ordered two in no....I immediately posted pics of the wrong item and asked for replacement.but the customer care guy was telling me that I reci...

Feb 23, 2020 by Ravi

Swiggy - Uncooked food sent by Swiggy ^Closed

The food delivered was uncooked and contained chicken. This is a serious health concern...

Feb 22, 2020 by Shruti Srinivasan

Swiggy - Items missing from order and other items leaking ^Open

Had ordered a paneer burger from burger King through swiggy but received something else.....when requested for replacement or a refund ...the request was denied.....both on chat and on email support...

Feb 22, 2020 by Mahesh Iyer

Swiggy - Another order delivered ^Closed

i have ordered er food yesterday from swiggy , order ID is *********** , they deliver different order and it was very low quality. i ask them to deliver my reala order or give me my money back but they did not respond anything . ...

Feb 21, 2020 by karan kapadiya

Swiggy - Spillage issue on swiggy for food ordered ^Closed

I received an food product with leakage and spillage I enquired them to replace or refund even befor opening the package . But no response. How can I pay for damaged food...

Feb 21, 2020 by Indrajith

Swiggy - Wrong Food delivered ^Closed

I have ordered some food from swiggy. They have delivered different item. And after escalating the issue they have said they have taken the feedback. But I feel like having no rights against the misdoing of company and there is no one to list...

Feb 20, 2020 by Vageesh

Swiggy - Many times package not delivered ^Open

Lot of times I have ordered night out when I ordered * pieces sappathi I got only * and I ordered Biryani they delivered stake food even I raised a complaint but no luck with SWIGGY. Many times delivery agent not even calling raised a complaint...

Feb 17, 2020 by Murali K

Swiggy - Swiggy did not refund full amount ^Closed

I ordered a cake from Swiggy. The cake was damaged. I filed a complaint to swiggy. They only refunded *** rs out of *** rs which i paid. This is **% of actual amount i paid. As per their policy, i should get full refund but they only provided *...

Feb 15, 2020 by Harsh

Swiggy - Wrong item and missing the quantity ^Closed

My order number is *********** I have ordered * Ginger Turmeric king coffees, I have received one king cappuccino This consistently the *nd time my items are missing and this time with a wrong order It was wrong yesterday itself and t...

Feb 13, 2020 by Chaturvedi

Swiggy - Package partially delivered ^Open

I ordered sweets from anand sweets worth Rs**** via Swiggy(Order#***********). Paid the amount via online before delivering.But they delivered sweets worth *** only and bill provided by delivery boy was only showing Rs ***. Even after following...

Feb 10, 2020 by Minu Mary Joy

Swiggy - Horrible service ^Closed

No proper response nor proper resolution for many wrong/missing orders from swiggy..wrong orders received yet no replacement nor refund given..This repeatedly happened again n again yet all that we received was a sorry mail over and over again...

Feb 10, 2020 by Dr Subappratha

I received items from Swiggy today where * items were missing and the other item was leaking. When I wrote to them in an email complaining about this, they simply apologised and did not initiate any refund/replacement for me. Earlier also once,...

Feb 09, 2020 by Ayushi

Swiggy - Cancellation fee ^Closed

I placed an order (Order no. - #***********) today worth Rs.*** from Burger kings via Swiggy. Within the first ** minutes only canceled my order due to some personal reasons. These people charged me Rs. *** which is almost **% of the amount I ...

Feb 09, 2020 by Niharika Singh

Swiggy - Late delivery ^Open

I have ordered food from swiggy. I have received the cold food after two hours. When I tried to complain and asked them to take back their food and initiate my refund they refused to initiate my refund. They also refused to share their organisa...

Feb 08, 2020 by Maddela venu gopal sai ram

Swiggy - Swiggy Items missing No refund ^Open

I have ordered one full Grill chicken with Order ID '***********'. But I have received only half Grill chicken. When I have asked for refund, they were willing pay only Rs **.**, where as cost of missing will be Rs ***. I didn't accept the...

Feb 08, 2020 by Habeeb Shaik

Swiggy - Quality ^Open

I Have ordered a jar cake from cake zone in swiggy app.They ave sent me the old used cake jar I am having the dought that swiggy tried to fool people The jar was greesy outside and labels are faded out we can easily identify as a used one It...

Feb 08, 2020 by Lavanya

Swiggy - Refund delayed ^Closed

On **th january **** rupees of *** was deducted from my account through google pay and the swiggy order that i was trying to placed was not confirmed even after deduction. So i contacted swiggy in the same day and they informed that i will get...

Feb 07, 2020 by Annie das

Swiggy - Diffrent food was delivered ^Closed

I ordered for idly and I got upma, which my sick mother cannot consume and I dont want this food and they dont even ready for complete refund, why swiggy is looting people's money, this the strategy to money from people without delivering righ...

Feb 07, 2020 by Sangeetha

Swiggy - Wrong items Incomplete Items spillage issue ^Closed

I ordered * donut and a burger combo from super donuts.. the burger combo included * chicken burger, french fries and coke.. but in the order i got only a burger and the donut.. the donut was upside down sticked to the cardboard and even the bu...

Feb 06, 2020 by Harsh Singla

Swiggy - Received a wrong order completely ^Open

Received an wrong order completely. On contacting customer care they informed they will be reverting back on a email in next * hours but no revert! Did not receive any support from swiggy team! ...

Feb 05, 2020 by Ashish Uppoor

Swiggy - Food was entirely spilled ^Closed

Not the first time. whenever we report the food is spilled or not cooked or you get the ready made paratha directly from freezer swiggy shy away from their resposibility always. have been victim for these incidents a lot of time. not about the ...

Feb 02, 2020 by Kalaivani Sekar

Swiggy - Item not delivered ^Closed

on friday ** jan **** i placed an order on swiggy and ordered * items out of the * items i ordered * was missing item name- chicken rara amount-***.** rs quantity-qtr x * ...

Feb 02, 2020 by Abhishek

Swiggy - Charging Cancellation fees ^Closed

I ordered food but was mistakenly placed at wrong address. my order was placed at *:** pm. Before resturant would have started processing order by *:** pm. i asked for cancellation. But for that * min instance they are forcingly charging money...

Feb 01, 2020 by Ashutosh Kumar Mishra

Swiggy Order ID: *********** I received wrong order. I ordered for *) Boneless Chicken and *) Chicken Patiala; Total cost Rs. ***. Whereas I received *) Chana Masala and *) Roti. I complain about it on Swiggy Mobile App. Also discuss o...

Jan 31, 2020 by Arif M. H. Khan

Swiggy - Chicken piece in egg curry and also stale food ^Closed

I ordered egg curry. But in egg curry I found a small chicken piece. Food aslo stale...

Jan 30, 2020 by Damini Narsekar

ODER NO #*********** INSPITE OF COMPLAINING SWIGGY THEY HAVEN'T PROVIDED A REFUND...

Jan 29, 2020 by Saquib daiyan

Swiggy - Robbery by Swiggy Delivery Boys ^Open

The Robbery happened on **th Dec ****, by two swiggy delivery boys who came to pick the sandwich Order in mid night . Since after **.** we close the main door and accept only online orders via Backdoor. We gave the cctv footage to swiggy and in...

Jan 28, 2020 by Murugan Nadar

Swiggy - Robbery at Restaurant by Delivery Boys of Swiggy ^Closed

Jan 28, 2020 by Gabbar

Swiggy - Had to pay twice for the same order due to their problem but I am not getting my refund even after ^Open

I ordered chicken alfahm and something of red colour was spilled over it and as a result of which it was smelling stale and stinky and when I complained about it they simply told we will not repeat it in future what about my money I spent on it...

Jan 26, 2020 by Hari Krishna

Swiggy - Fraud ^Closed

Name: K Surya Prakash Email Id: suryaprakashkarri@rguktrkv.ac.in Mobile: ********** Payment made to swiggy but no order received upi transaction ID: ************ swiggy order id: *********** please check...

Jan 25, 2020 by K Surya Prakash

Swiggy - Swiggy cancelled my order and cut my money ^Closed

Swiggy told me that your address in the map is not correct so based on that Swiggy canceled my order and they cut my money ...

Jan 24, 2020 by ikshit

Swiggy - Bug in the food ^Open

I ordered phulkas and curry from a restaurant and it came with a bug cooked right into the phulka. I tried contacting their customer care but they said all I could do is right them an email. I sent the email with the image of the item in questi...

Jan 24, 2020 by Anirudh Menon

Swiggy - Items different from what I ordered ^Closed

My order ID is ***********..i have ordered chilli chicken and I received chilli mushroom. I hate mushroom. Anyways I have contacTed swiggy through help from app. I asked them for refund or replacement, they asked me to write to their mail. And ...

Jan 23, 2020 by Prateek

Swiggy - Items missing for what i already paid No refund given ^Closed

Ordered * items. Paid for them online. Recieved only *. Mow swiggy says we have taken your feedback. What am i supposed to do with their feedback. They charged for something and did not deliver. Is this theft or what....

Jan 22, 2020 by Raunak

I order an item from burger king on **th of Dec, ****. Even after paying online they asked me to pay the amount again by cod as they were not able to process my money. They assured me I would get the amout of *** in my account within * days. ...

Jan 22, 2020 by Sohini Banerjee

Swiggy - Cold Food made hours ago ^Closed

I order burger and chicken fries off Swiggy on **th Jan around midnight. I got delivered food that was made hours ago. I have made dozens of orders on Swiggy prior to this, and had complained about the same a few times. All I got was a fake apo...

Jan 20, 2020 by Sarvesh Patil

Swiggy - This is in regards to my Order ID ^Closed

This is in regards to my Order ID:***********. I have ordered a simple item, chicken subway just cheese & chicken tikka with some salt & pepper and when I received the order there was all vegetables all the sources. when I called the customer ...

Jan 18, 2020 by Bhavisha Davda

Swiggy - Inappropriate behavior Swiggy ^Open

This is in regards to my order # *********** I have ordered a simple item, masala omelette and gave special instructions that not to add green chilli..simple instructions.. When I have received the order it was full of chillies..when I co...

Jan 17, 2020 by Gopal Pradhan

Swiggy - Items Missing ^Closed

My order ID is : ***********. Despite reaching out multiple times on multiple platforms, I was not provided a resolution or even acknowledged to the issue. I ordered a pizza from **** Pizzeria, under 'Buy * Get *' category. When the pizza got ...

Jan 17, 2020 by Khalid Nazari

Swiggy - Stale and pathetic quality food delivered simply stated as inedible that to was spilled baddly ^Open

I orderd food from swiggy at **:**pm, and after ** min. I called delivery boy and his phone was switched of then i called at Customer care and they said we r sorry for you but we can't suggest anything for the time being they can generate a **...

Jan 16, 2020 by Gaurav Yadav

Swiggy - Different order ^Open

I ordered a Mango wafer Thickshake but it was totally different from what I ordered. It’s Taste was also disappointing. I wanted a refund for that particular order as it was one hell of an expensive Thickshake, but they refused to do so. T...

Jan 13, 2020 by Alok Ranjan

Swiggy - Swiggy delivery of nonveg biriyani on placing a veg biriyani ^Closed

Order number ***********. I received a non-veg biriyani instead of veg biriyani. Upon talking to customer care, they asked us to mail the pictures of the item. We did it, and we got a mail from swiggy support of sympathy towards our item misp...

Jan 12, 2020 by Shruti Karanth

Swiggy - Spoiled and Partially delivery by Swiggy ^Closed

The Masala bhindi is stinking and Egg bhuji was not even delivery...

Jan 12, 2020 by Aamir Khan

Swiggy - Poor Quality Cold Food ^Open

Received poor quality food and Swiggy has refused to provide refund...

Jan 11, 2020 by Kevin Sanghvi

Swiggy - False cancellation charges ^Closed

Swiggy claimed that they made an attempt to call me. In reality i received a missed call from a "fraud" number. When I tried to call back, it didn't connect. Next thing I know, my order got cancelled and i was charged a cancellation fee of **.*...

Jan 09, 2020 by Joseph Ben Jacon

Swiggy - Non refund of the order cancelled by Swiggy ^Open

Sir, This is regarding the order placed on ** th December against the order Id ***********.The order was about to deliver but unfortunately the food got damaged due to an accident. I got a call from your executive informing me about that and ...

Jan 09, 2020 by P K SAJU

Swiggy - Order was cancelled by swiggy after confirmation ^Closed

I am very very disappointed this kind of behaviour. I placed order with swiggy at ** and waited for two long hour.The delivery partner called me and asked me to come some other place if I want to take my order else he will not deliver the order...

Jan 09, 2020 by Utkarsh Singh

Swiggy - My id swiggy rider please req activate my id ^Closed

Plz request my id ****** activate ...

Jan 07, 2020 by Amit

Swiggy - Swiggy misleading customers ^Closed

Order No: *********** Cheesy Alfredo Pasta *. The image that swiggy has posted on the swiggy app is completely different from what was delivered. I'd placed an order for Alfredo Pasta. This was not my first order from Pizza Hut. There is ...

Jan 07, 2020 by Bhanu Prathap Yadav P V

I ordered a couple.of pizzas from a restaurant nearby and the delivery executive called me and said that the restaurant has been closed but next minute another delivery executive from swiggy called and said that he has picked up the order. The ...

Jan 06, 2020 by Yatin Narang

Swiggy - An prepaid Order cancelled automatically i seek compensation for inconveniences ^Open

I did order in muzaffarpur on ** Jan **** ** :** pm and Swiggy accepted my order for which I paid online. After half an hour I got call from delivery person that Restorent got shut down. Thereafter my order cancelled automatically without my ap...

Jan 06, 2020 by Saurabh kumar jha

Swiggy - Charged 50 by cancelling the order themselves ^Closed

I placed an ordered and delivery partner was requested to call me to an alternate number, instead he didn't arrive at my location and he cancelled my order and I've been charged **% of my total fees..The executive says I was not available at my...

Jan 04, 2020 by Roman

Swiggy - Worst packaging ^Open

Food Packaging was done by banned plastics Unhygienic Food spilled Asked for full refund But chat bot automatically selected that I have accepted half refund...

Jan 04, 2020 by Shibil Muhammd

Swiggy - QUANTITY ISSUE ^Open

Dear Swiggy, With utmost torment, I am writing this email to you. As you can see from the subject content above mentioned, this is in regard to yesterday’s my order No. *********** I had ordered Christmas Special Rich Plum Cake (***...

Jan 04, 2020 by KRANTHI RAMANA

Swiggy - Missing items in the order and rest item which received was uncooked and too oily ^Closed

I ordered * item from swiggy from tunday kebabi (indirapuram) on *st january ,**:** PM ,Order ID:*********** *-mughlai pratha -* pcs which was missing from the order which I received (i opened the order in front of delivery executive ,he was t...

Jan 03, 2020 by Vikas kumar singh

Swiggy - Received bad quality food refused to refund ^Closed

I have received spoiled chicken which is very bad smell chicken was totally spoiled regarding this I have contacted swiggy they refused to refund/replacement Order id #*********** Empire restaurant...

Jan 02, 2020 by Suman v

Swiggy - Wrong order delivered ^Closed

I had placed order today *st Jan **** from Paratha Chowk using SWIGGY Platform, however I received wrong order. ...

Jan 01, 2020 by Aamir Khan

Swiggy - Wrong Item Delivered and not providing Refund ^Open

I placed an order on Swiggy at **:** pm on **-Dec-** but the delivery executive didn't deliver me anything till *:** a.m. on *st Jan, **** and pressed the delivery button, meanwhile I was talking about this incident with the customer care execu...

Jan 01, 2020 by Anjay Kumar

Hi, I have ordered food on Swiggy **th Dec ****. Order placed at: **/**/****, **:** PM Order delivered at: **/**/****, **:** PM I have ordered * items from * restaurant. Out of that * item was wrong, instead of the item I have ordered, which...

Dec 30, 2019 by Krishnnan kartik

Swiggy - Food not delivered on order made on November 2019 And no refund received of Rs 441 paid ^Closed

I did order in Mumbai on **rd November and Swiggy accepted my order for which I paid online. After half an hour I got call from delivery person that Restorent got shut down. Thereafter I am following for payment but every time I hear that Refun...

Dec 29, 2019 by Amrita Kumari

Swiggy - Swiggy order not delivered ^Open

I have received different items. Swiggy is refusing to replace it. Order no. ***********...

Dec 28, 2019 by Sandhya Kovi

Swiggy - Received Non veg instead of Veg ^Open

We ordered veg, but instaed non veg came Chicken, my friend Jain ate that....

Dec 27, 2019 by Ganesh

Swiggy - Charged Cancellation fee of Rs 500 for cancellation within 3 min ^Open

I made an order for Rs. *** using the Swiggy App. Within * min, I realised that I made a duplicate order, so I submitted a cancellation request. I was charged Rs *** as Cancellation Fee because the restaurant already started preparing the food....

Dec 26, 2019 by Joe Daniel

Swiggy - Package was damaged so not recieved ^Closed

...

Dec 25, 2019 by Anusha Sharma

Swiggy - MRP and manufacturing date is erased and it seems product is outdated and is different ^Open

I ordered food last night( **/**/****) at **:** pm with order no:-*********** which should have been delivered by ** min from ordered time, but still on **/**/**** at **:** am its showing your ordered is on your way....its not about *** rupe...

Dec 25, 2019 by SHRIKANT JAISWAL

I ordered two ice-cream one is butterscotch and rainbow cassette. But butter one is different and MRP and DATE of MANUFACTURE is erased which is mandatory. I took strong objection but they denied for refund. I think food delivery company mu...

Dec 24, 2019 by Atul Prakash Prajapati

I ordered Rs. *** pastries on swiggy. But I received something else. I complaint so many times to customer care but no proper resolution given and also there has been no refund of my money. This is happening *rd time that either the quantity wa...

Dec 24, 2019 by Mitesh Rathi

Swiggy - Received expired product from swiggy ^Closed

I ordered * Kulfis and I received expired Kulfis. The mfg date and expiry was on the package. When I contacted customer support they asked me email to swiggy support and all that support could offer was their apology. Expired product cannot be ...

Dec 24, 2019 by Abhishek J

Swiggy - The item not delivered ^Open

Hi i have given a order in swiggy i need to get * items but one was missed.when i have enquired about it the item they did not give and did not give refund as well...

Dec 22, 2019 by Siddhardha

Swiggy - Recieved Wrong Item that couldn t be consumed but refund not issued ^Open

Sir, I Arindam Guin tried to place an order on swiggy on **.**.****. i paid rs *** from my payzapp wallet. As per swiggy confirmation it was a failed transaction but today i.e. as on **/**/**** i haven't received the refund. Payment partner...

Dec 21, 2019 by Arindam Guin

Swiggy - WRONG DELIVERY ^Closed

Dear Swiggy, With utmost anguish, I am writing this email to you. As you can see from the subject content above mentioned, this is in regard to yesterday’s my order No. *********** I am surprised and worried with the...

Dec 18, 2019 by KRANTHI RAMANA

Swiggy - Missing items in the Food ^Open

Items were missing in my food order, now when I raised concern with them, all I get is an apology, they are not returning my money. This issue is no longer about money, its about standing for what is truth....

Dec 17, 2019 by Parveen Kumar

Swiggy - Swiggy ^Closed

I order some food from swiggy pop. After some time the delivery guy cancel the order.and they said they are not able to contact me.and they charged me for cancellation fee of **/-. But if swiggy is not able to contact any customer then they ca...

Dec 17, 2019 by Shibani mohapatra

Swiggy - Received wrong food item but not refund ^Closed

I ordered two item Maggi cheese burst pizza and paneer butter masala but pizza is different from what I ordered and item is also horrible delivered to me. Then I complain through email but all they had apology, later I asked for refund but the...

Dec 17, 2019 by Atul Prakash Prajapati

Swiggy - WORST FOOD PIZZA DELIVERED ^Closed

I have ordered pizza from swiggy. Its quality was worst. I want the refund of this order....

Dec 16, 2019 by MANISH KUMAR

Swiggy - SWIGGYWrong Item Delivery No Refund ^Open

Yesterday ** Dec ****, I have ordered (ORDER#***********) * full quantity of Punjabi Kofta & * full quantity of Veg Kolhapuri as some important guests arrived at my house. But I have delivered with * full quantity of Kaju dish. As my guest dont...

Dec 16, 2019 by RAVI KULKARNI

I have received a wrong item for an online delivery from swiggy, The next moment I have informed the same to them, they didn't even refund my money or neither replaced a new order. They are just apolozising for the wrong item. The delivered ite...

Dec 15, 2019 by TAMMA RAVINDRA REDDY

Swiggy - Swiggy cancelled my order because I didn t have change ^Closed

I made an order worth approximately *** rupees recently on **th December at *.**AM from a nearby restaurant. The delivery guy came with no change. So the swiggy people said they'll cancel the order (didn't say a word about cancellation fee). Th...

Dec 15, 2019 by Afifa Fathima

Swiggy - Wrong Item received ^Closed

Hi Team, I placed order of following item. *. Moong Dal (MRP- **) in plastic hard box as shown in picture *. Aloo Masala Laccha (MRP- **) in plastic hard box as shown in picture *. Bikaneri Bhujiya plain (MRP-**) Please find the issu...

Dec 10, 2019 by Prem Sagar Gupta

Swiggy - Package not delivered and no refund ^Closed

I just ordered something from swiggy which was priced at Rs*** . After sometime the delivery man said that the hotel was not able to deliver the order and pls cancel the order and the refund will be initiated at * to * days. I request refund im...

Dec 10, 2019 by Ch prashanth

Swiggy - GOT EGG INSTEAD OF VEG ^Closed

I ORDERED VEG PULAO & PALAK PANEER & ROTI.. INSTEAD I GOT EGG BIRYANI. I TRIED CALLING THE SWIGGY GUYS.. INSTEAD THEY SAY TO DROP AN EMAIL TO THEM. THIS HAS NOT HAPPENED FOR THE FIRST TIME.. BEFORE IT WAS MISSING ITEMS OF STALE FOOD. THIS TIME...

Dec 08, 2019 by Sheetal

Swiggy - Complete order not received ^Closed

I ordered half kg mutton biryani worth ****rs from a restaurant called ammavin adupangarayil situated near agaram , perambur through swiggy ..they delivered only */* plate biriyani which cost around ***rs .. I called and they said they will re...

Dec 08, 2019 by Bharath arun

Swiggy - Food Not Delivered ^Open

Hi, I am from Hyderabad. I have placed an order from paradise biryani kothapet branch through swiggy and paid an amount of Rs.****/- we have waited for more than *.* hrs but nothing was delivered. When I called the customer support of swiggy, t...

Dec 07, 2019 by Pranitha

Swiggy - False charged at Customer ^Closed

Below here my mail to write swiggy support team, where don't realise either to revert or solve it. "Dear all, It is felling very bad to contact with you who do not have understanding power of Customer issue. Kindly answered me followin...

Dec 06, 2019 by Sudhanshu jain

Swiggy - Food burnt ^Open

Order pizzas from swiggy.. pizzas burnt and when contacted them they told contact restaurant. Restaurants telling contact swiggy. When I am telling something to swiggy they are telling pls contact restaurant. Whom should I contact is not a ques...

Dec 05, 2019 by Akash kumar Goel

Swiggy - Delay ^Closed

I ordered the food at *:**pm on *th December but I got my order at *pm on the same day but restaurant says that delivery boy had picked the orfer at *pm ....and asking about this from the delivery boy he instead shouted and threatened me and ev...

Dec 05, 2019 by Kiranpartap singh

Swiggy - Item Spillage and Items missing ^Closed

ORDER #***********. My order was having spillage issue and items were missing. They gave me coupon which got expired today ** pm. Ideally it should be expired at end of day. But it expired in between of day. ...

Dec 03, 2019 by Rohil Juneja

Swiggy - Bad Quality Food Received ^Closed

Recently I ordered food via Swiggy. It was Paneer butter masala with * butter roti. What I received was paneer oil masala and * rubber roti. ...

Dec 01, 2019 by Prathamesh Kabra

Swiggy - Unauthorized charges added automatically to cart ^Open

I ordered a biryani worth rs. *** from swiggy today and I didn't receive the order and it was showing delivered on the app. When I contacted their customer care executive he told me that their delivery guy is saying that he had delivered the or...

Dec 01, 2019 by Shubham Bansal

I have a swiggy super subscription which is valid till *th dec'**. On **th Nov swiggy added an additional amount in my order. I realized that the amount is higher than items I ordered for so contacted customer care. They said they have added th...

Nov 30, 2019 by Heena

Swiggy - Swiggy coupon discount ^Open

I am a swiggy super customer and i order food from the swiggy with a good frequency the offer that company app shows me are of very less discount compare my friend account who don't have any super account and not order food like me.I did chat o...

Nov 30, 2019 by DEVENSH KHANDA

Swiggy - Partial order cancelled and refund takes 5 days ^Closed

I ordered food from swiggy on **th nov with prepaid amount. Part of the order was not available so got a recorded call from swiggy asking to replace items in the cart. Post that the second item i ordered on their request was also not available....

Nov 28, 2019 by Niyati Whawal

Swiggy - Received wrong items ^Closed

Order id #*********** i ordered mixed sweets but i got laddus i informed to customer care agents but there is no proper help i want my refund right away...

Nov 28, 2019 by Saikumar

Swiggy - Rude behavior of the deivery boy ^Closed

Very rude behavior of the delivery boy and as well as got the melted the ice cream which i have already thrown in dustbin ... As well as while i asked for the refund they just kept saying the one line again and again...worst experience with swi...

Nov 27, 2019 by Kashish

Swiggy - Received wrong item ^Closed

Order id# *********** i ordered chicken biryani and fruit punch...but i got veg biryani i contacted with swiggy customer care but they are not providing any solution please initiate my *** rupees refund immediately...

Nov 27, 2019 by Saikumar

I have ordered a order from swiggy order no. *********** it's quality was very bad and i got delivery after many time and it has pacakaging issue also this is very bad I have ordered many time from other account but this is very my order qualit...

Nov 26, 2019 by Gurnoor

Swiggy - Spillage of items in the order ^Closed

I have ordered a beakfast items from the swiggy and what i got is a items with splillage of chutney all around the cover. When i asked for the refund the are not able to provide me.They said that they'll provide a coupon worth **rs. Please help...

Nov 26, 2019 by Varun

Swiggy - Money debited twice ^Closed

I placed an order in swiggy on **th october **** For which I was debited twice. And every time I spoke to the customer support team I wasn t getting a proper resolution they kept saying I ll recieved an email I ll recieved a call from the sup...

Nov 26, 2019 by Sanjana

Swiggy - They initiated but i didn t got any money in account ^Open

Payment was deducted but order was not processed and refund yet not received. ...

Nov 25, 2019 by Pratyush sinha

Swiggy - Idiotic customer service ^Open

I have waited for * hour ** mins and my order wasn't delivered. The delivery executive was at restaurant and they updated that my order was picked up by someone else and the executive was waiting for swiggy call which no one called for almost *...

Nov 24, 2019 by Gopal Pradhan

On sept** ****, vinayak nagar,medchal I ordered food on swiggy and I received a bad quality food so, I raised a refund of ***/- and they initiated my money successfully but I didn't got any money in my account Finally I haven't received any...

Nov 22, 2019 by Ravi

Swiggy - Cancellation charge ^Open

I ordered food on swiggy, cancelled it within a minute but they charged ***rs. for cancellation...

Nov 22, 2019 by Sumit sinha

Swiggy - GST Bill Not Provided ^Closed

I have ordered from swiggy with order number #*********** and they charged GST but not provided the GST Bill , When I asked them they told restaurant cannot provide GST Bill.I cannot claim without GST Bill in my company...

Nov 21, 2019 by Naveen Kuchanplly

Swiggy - Bad quality food delivered ^Closed

Hi I have ordered food of price *** and the food was too salty and too spicy. Later on I have called swiggy and they were not ready to give food replacement or refund. They were trying to fool by providing useless *** coupon for a food price of...

Nov 18, 2019 by Ajit

Swiggy - Insect are placed in the steam rice ^Open

Hello, yesterday night ** clock i have faced the issue in my steam rice i encountered insects in the food and when I called/chat with swiggy team they didn't responded also properly and simply blaming hotel and my point here is they certified v...

Nov 17, 2019 by sharath

Swiggy - Different items and some missing item delivered ^Closed

Ordered Meal from swiggy. On the App it was mentioned that I will get * roti, * vegetables(* paneer masala), water bottle, sweet,rice. However i received Parota in place of roti, in place of paneer masala received potato masala, didn't receive...

Nov 15, 2019 by Ashish jha

Swiggy - NonVeg Food Delivered ^Open

I am Ankit Chopra resident of Flat No B****, Shushma Green Vista, Gazipur, Dhakoli, Zirakpur district Sahibzada Ajit Singh Nagar (Mohali). *) That on the intervening night of November * and *, I ordered vegetarian food (Pizza Puff ** and Pane...

Nov 12, 2019 by Ankit Chopra

Swiggy - Ordered veg but got nonveg ^Closed

I ordered a veg paneer biryani worth *** rs.and received * eggs within it... I am pure vegetarian... I tried the swiggy help the agent gave me coupon code of *** and it not working... And the swiggy agent is not replying...

Nov 11, 2019 by Anuraag

Swiggy - Swiggy refund not credited ^Open

I placed an order for delivery on **th October. The restaurant did not have the item I ordered. I got a call from the Swiggy delivery partner to cancel the order. I have not received a refund from Swiggy till date. The payment was done through ...

Nov 10, 2019 by Nikhar Mathur

I ordered a pizza from Pizza Hut and i got delivered too. The packaging is not good and the food smells bad. I filed a complaint the system texted me saying Replacement or alternatively refund. I got * Message in which one i need to select. *.R...

Nov 09, 2019 by Naveen Kumar Bommi

Hi, I am regular customer of swiggy and your employees are making fool of me yesterday i ordered from swiggy and without any order delivery i received mail and notification on app that order delivery is done. When your customer care executive ...

Nov 07, 2019 by Rupinder Sanjivan

Swiggy - Financial fraud ^Open

I get call from swiggy ( phone no **********) he said that i get coupon if i do transaction of ** rupees he also said to download any desk app through which he remote my mobile at that time we don't know about that then he do two transactions i...

Nov 05, 2019 by Sidhi Jain

Swiggy - Order delayed and cold unconsumable food ^Closed

Swiggy kept me waiting and then delivered uneatable food..after complaining and kept me waiting after lots of harassment they said they will refund..do we order and wait to get refund??their executive committed that they will compensate for har...

Nov 05, 2019 by Niraj sharma

Swiggy - Issue not resolved Refund not initiated ^Open

I have ordered on swiggy with Chai point a resturant with *.* rating. Unfortunately or fortunately, the tea was served cold and taste was not good.i tried to contact swigyy to replace the order which can be easy as i m not asking for refund bu...

Nov 03, 2019 by Ashutosh Kumar Mishra

Swiggy - Rude swiggy agents ^Open

Delivered cold, when asked to replace agents were not ready to replace. Attaching the screenshot for the reference....

Nov 01, 2019 by Ashutosh Kumar Mishra

Swiggy - Swiggy did not provide refund for missing item ^Closed

I placed a order, however received it with missing items, Swiggy offered me ** rs discount coupon, however If I use that coupon I am not able to use other coupons which provides more saving. Hence ** rs coupon is of no use. When contacted swigg...

Nov 01, 2019 by Pankaj Chaudhari

Swiggy - Food delivery getting cancelled frequently after waiting for hours ^Closed

I Have placed an order on **th Sept with order num :***********, Amount was debited Till date no refund has been received.As per the refund policy of Swiggy it takes * to ** days for refund, but no refund received.Despite of assurance form th...

Nov 01, 2019 by Sandeep

I ordered food yesterday from swiggy and they confirmed it. After one hour delay they called and said restaurant is closed so please cancel your order. Due to this on a festival day, I had to remain hungry. I was mentally agonized by this p...

Oct 28, 2019 by Rahul Kumar Gupta

Swiggy - Removed me from the job ^Open

First i went to ask about incentives as i was new joinee i was not knowing any thing.They told i have behaved rudely and forced me to appologise. Then after some days when i have not went to the hub only they told you hve been terminated becaus...

Oct 28, 2019 by Syed

Swiggy - Stale birthday cake ^Closed

Stale and bad quality birthday . It was stinking ans it seems it was * days old cake.Spoiled the complete Birthday as it was delivered without any name. I called customer support and delivery agent for the same.but the customer support guy was ...

Oct 28, 2019 by Ashutosh Kumar Mishra

Swiggy - Food order delivered to unknown person ^Closed

Banglore, Food order delivered to an unknown person asking him a question like " Are you <NAME>"? Unknow person nodded yes, The delivery boy given order to him....

Oct 27, 2019 by Selva

Swiggy - Someone s Using My Swiggy Account ^Open

Hi, I've been receiving invoice emails from Swiggy for someone else's orders with my account. I haven't been able to login my account ever since. And been using a friend's account. I want Swiggy get my account logged out of the stranger's devi...

Oct 26, 2019 by Dharshini Peddapalli

Swiggy - Delivery cancelled due to refusal to deliver by delivery person ^Closed

I ordered food from swiggy online food delivery app on **/**/**, in Guwahati, Assam. It was ₹***. The food was picked up but i received call from the delivery guy saying he wont deliver food. We tried to reach customer care and still the deli...

Oct 26, 2019 by Lizmol Antony

Swiggy - Refund issue ^Closed

After waiting for over an hour for the delivery of pizza from Domino's , I contacted the swiggy customer care who advised me to cancel it and refund will be processed(screenshot available of the chat) still after * days noting has been done no ...

Oct 25, 2019 by ABHI

Swiggy - Swiggy Refund ^Closed

I am yet to receive refund for the below listed transaction. I have called there support multiple times but all they do is ask for extension of days to give resolution. *. Swiggy Order ID: *********** Payment Mode: Google Pay/UPI Transa...

Oct 24, 2019 by Mithun Prakash

Swiggy - No replacement or refund ^Open

I have ordered food through swiggy which has some quality issues that are cold and uncooked.I requested swiggy for replacement but they denied and said only sorry and even don't refund me. I told them I am feeling hungry and I have no more mone...

Oct 24, 2019 by Raj Kumar

Swiggy - No refund ^Closed

First time ordered for Rs ***..delivery guy said the previous delivery he had to do..had some issues so he cannot deliver my order until that is resolved..was promised a refund it’s been ** days didn’t get any refund.. Second case as packi...

Oct 23, 2019 by Marissa Fernandes

Swiggy - Cancellation of Order ^Open

Delivery boy cancelled the order without even calling me for once and i was tracking the person. He didn't even reached the destination. Also, my address is very precise including floor and room details. I waited for around ** minutes for...

Oct 22, 2019 by Himanshu Arora

Swiggy - Refund not recieved ^Closed

I had ordered food on **th October *:** PM. In ** mins i get a call stating the delivery guy crashed and a replacement will be ordered and delivered. I had checked the replacement order found missing items and hence I had a chat with the suppor...

Oct 22, 2019 by Vijay Sai

I was requested refund on *th october for my order with order ID ***********. I have provided all my bank details but still I have not received money....

Oct 21, 2019 by Jaydeep Shrikant Gaikwad

I made an order on **th September for Rs.*** for which transaction failed and money was debited from my account. It has been almost * weeks since the day and I haven't received money and there is no sign of the refund. Support team does not re...

Oct 20, 2019 by Shwetha Sampathkumar

Swiggy - Refund not processed ^Closed

For one order RS **** was deducted twice from my bank account , when I reached out to swiggy customer support they are giving false commitment that refund has been processed for * weeks , this is just disgusting . Swiggy support people are path...

Oct 19, 2019 by Pradeep Gavhale

Swiggy - Refund ^Closed

I paid by Gpay but order have not placed and I have been looking for refund for * month , I have also raised many time , they are still giving false statement....

Oct 19, 2019 by shivam sharma

Swiggy - Refund not obtained ^Closed

On July **st (order number *********** ) I ordered food and delivery address was not updated properly even though I updated and they allowed for a refund for which I got message. Still never got the refund and it's October! Another time on O...

Oct 19, 2019 by Madhu Rata

Swiggy - Refund not received as promised ^Open

Soo,I had placed an order from the swiggy app on Sunday oct** at around *pm,I had ordered two items from thalaserry hotel through the UPI method using Google pay and the amount was promptly deducted from my account. In a few mins,I got a respon...

Oct 18, 2019 by Nikhil

I have ordered some food on **th and **th of October from a same restaurant and got all stale and stinky food after that i chat with one of the customer care executives of swiggy and there was a lady "monika" she said that I'll forward your val...

Oct 17, 2019 by Himangi

Swiggy - Stale food items delivered ^Open

Order #*********** from swiggy contained stale items...

Oct 15, 2019 by Abhishek Choubey

Swiggy - Food spoiled ^Open

Food is spoiled and they replaced same spoiled food agian nd they are saying sorry they can't help...

Oct 14, 2019 by karthik Thashamshetti

I ordered food on swiggy and the order was confirmed. The order wasn’t delivered but was marked as delivered. I called swiggy support they said they will look after the issue. They said they were unable to contact the delivery executive so I ...

Oct 14, 2019 by Krishna potdar

Swiggy - Non vegetarian dish delivered instead of a vegetarian dish for the second time ^Open

I ordered food from Swiggy on *th October early morning *.** am. After paying the amount Rs ***, successfully through google pay I was redirected back to its cart & my order was not processed. Luckily I received a msg from my bank about recent ...

Oct 14, 2019 by Shyno Shiji

Swiggy - Non veg item found in veg order ^Open

My issue is not money but they served non-veg in vegetarian order. I am jain so this a serous breach in my religious believes. Please help. ...

Oct 14, 2019 by Shubham jain

Swiggy - Gulabjamun With Free Flies ^Open

I ordered From swiggy From a restaurant called Ganesh misthan bhandar. order ***gm of Kalajamun. and was expecting it to be very tasty. but as i opened the box i saw flies sticked to all over them. this is not good i am puking since i saw it....

Oct 13, 2019 by Mayank Sankhla

Swiggy - Worst quality very bad smell of food ^Closed

Today i ordered food (Magaritta pizza) from SF pure veg through swiggy..the food was of worst quality and very smelly, as if it had been prepared a long back a day or two and served as such.....

Oct 13, 2019 by Alaks

Hi, I had ordered a vegetarian dish from a restaurant called The Bowl Company. To my surprise I have received a non vegetarian dish and this has happened for the second time that I have faced such an issue. Also I did not receive an item f...

Oct 11, 2019 by Ankith C Jain

Swiggy - Outright misleading and cheating consumers ^Closed

Ordered worth ***, applied coupon which eventually showed *** after some other pricing. Final bill in app showed ***. Proceeded to pay using Gpay. It requested ***. I went back and double checked twice, still showed ***. I assumed I would recei...

Oct 08, 2019 by Praveen J

Swiggy - Menu Over priced ^Open

I was ordering kachori from chaattimes on swiggy .But they are charging me Rs*** for *pcs kachori and a lassi....

Oct 06, 2019 by Akshat Jain

Swiggy - Swiggy cancelled the order and I am charged for cancellation ^Open

I ordered food from the urban dhaba. It was stale with the Biryani and chaap smelling.and they are giving me a coupon of **rs and not refunding my money....

Oct 06, 2019 by Anurag Singh

Swiggy - No POC of swiggy office ^Open

no POC of swiggy office in mumbai, rest offices (which are in navi mumbai) denied of sharing headoffice number in mumbai, today on **-**-**** i treid to visit swiggy office in andheri(address shown in attach) which was shut down * years ago, i ...

Oct 03, 2019 by M.D. Mane

Swiggy - Order Cancelled ^Open

I ordered food on SWIGGY at *:** AM on **/**/****. Order ID: ***********. I wait for close to ** minutes and on *:** AM my order gets cancelled and I get told that the restaurant is closed by customer service on chat. Just * minutes before all...

Oct 03, 2019 by Ahson Ameen Peeran

Today I booked an order with Swiggy (Order #***********) and specified the address on which they had delivered a couple of times in the past. I was advised a delivery within ** minutes. However, after * hour I got a call from Swiggy's Delivery ...

Oct 02, 2019 by A.S.Kamble

Swiggy - Food delivery order cancelled 40 minutes after acceptance by the restaurant in late night ^Open

So, I ordered food at *.** PM today. The restaurant accepted the order and flagged the order as"Food is being prepared". But after ** minutes, the delivery executive called and said that food can't be delivered as the restaurant does not hav...

Sep 30, 2019 by Rahul Kumar Gupta

Swiggy - Unprofessional behavior ^{Awaiting Details}

Ordered Macdonald's through swiggy on **/**/**** at ****hrs. At around ****hrs i received a call from Swiggy Customer Care sayong they are unable to deliver. The Customer executive was unprofessional and kept me on hold for long.. Then without ...

Sep 29, 2019 by Anish Kanojia

Swiggy - Swiggy burnt food received ^Open

I have received burnt food . I ordered tandoori chicken and burnt food received.complain to swiggy costumer care but they are not giving response. My order no is *********** on dated **.**.****. Please give me proper response....

Sep 28, 2019 by Shashi shekhar mishra

Swiggy - PACKAGE NOT DELIVERED ^Open

The food was not delivered , but in application it showed delivered at *:** pm. screenshort attached i have the delivery executive recording saying he is at the restaurant and the food is being prepared at *:**, but it was showing delivered in...

Sep 28, 2019 by Sagarika

Swiggy - Mannerless Behavior of swiggy Staff ^Open

mai Pulkit gurgaon me rahta hu ,or Swiggy me part time job karta hu as a Delivery Partner (meri swiggy ki ID ******) hai . meri complaint yeh hai ki swiggy staff ko bolne ki tamej nhi hai agr aap office se apne kisi employee ko call karte...

Sep 28, 2019 by Pulkit

Swiggy - Money deducted from bank but no order place on swiggy ^Open

I ordered from swiggy amount was *** in total ...i used my SBI account ....money was deducted from my bank but the order didn't placed ..i raised a complaint in swiggy about the same but they said it is a payment getaway failure ..you will rece...

Sep 27, 2019 by Anshul Kashyap

Swiggy - GOT STALE FOOD ^Open

I GOT STALE FOOD BUT SWIGGY IS NOT READY TO REFUND ME...

Sep 25, 2019 by jay prakash

Swiggy - Non veg food given instead of veg ^Open

I have order veg viryani in swiggy and he serve me nonveg viryani ...this is totally unethical....

Sep 24, 2019 by PRABHU DUTT TRIPATHI

Swiggy - Late delivery ^Open

On **th sept at *:** I ordered my food. It showed me a wait time of ** min and even at *:** my wait tume is still ** min and cold food was served to me. I had to remain hungry for * hrs because of this. I asked the company regarding my compensa...

Sep 24, 2019 by Vaibhav Kumar

Swiggy - Worst Quality delivered ^Closed

I received very stinky food. I ordered by SWIGGy order no.***********. I cannot eat a single piece.it was so bad and smelly....

Sep 24, 2019 by Saurav Kumar

Swiggy - Delayed delivery and cold food ^Closed

order was delayed ,executive gave wrong info ..keep on saying sorry and as usual apologies and no componsation of customer suffering..i will atach chat if demanded...

Sep 23, 2019 by Niraj sharma

Swiggy - Delete My Past Ordered History or Delete My Account ^Closed

Dear Team, kindly delete my past ordered history or delete my account which ever is possible for you but pls do it on top most priority.. Reason:- Due to some personal family issue. I also escalated same issue through email but no one is...

Sep 22, 2019 by Vikram Singh Rajput

Swiggy - Supply of non vegetarian to vegetrian ^Open

i have ordered the veg thali from the hotels listed in swiggy n they served me the non i mean chicken in the rice .... as i am hindhu i am vegetarian . eating non veg is sinfull act . the order number is ***********, i have ordered it ...

Sep 21, 2019 by MAHESH KOUJALAGI

Yesterday, I ordered food from swiggy on exactly *:**pm and the estimated time was **-** minutes but the food was not delivered till date. I had guests in my house and they were yelling insults at my hostage services. When I started to chat wit...

Sep 19, 2019 by Parul Sharma

Swiggy - Order not delivered. ^Closed

Ordered a pizza from domino's last night at around *am. Swiggy said that the order will take around **mins to deliver the order so I placed an order. **mins passed and I did not receive a call saying Im at your doorstep. So i gave up. The next...

Sep 19, 2019 by Cosmos Tete

My order with swiggy was canclled even without informing me and they charged *** as cancellation charges ...

Sep 18, 2019 by Renni

Swiggy - Payment done but order not delivered. ^Open

I order something on swiggy..I had already done the payment...they didn't deliver my order...later they showed that my order was cancelled by me.....

Sep 17, 2019 by Riya Yadav

Swiggy - Cancelled order without consent and misleading the client ^Open

I ordered from swiggy... they canceled my order saying the restaurant is not listed under swiggy after i paid the full amount on debit card... now they are not refunding my amount saying that my consumer id is not listed under refund...

Sep 16, 2019 by Madhumitha

Swiggy - Wrong food item delivered ^Open

Ordered veg sabzi but received karela chips !, I did have a conversation with swiggy customer guy named Deepak . But the person didn’t even try to resolve the issue and closed the chat . Order no - #***********...

Sep 16, 2019 by amlan mohanta

I've placed an order for * items where they asked me to select an alternative as * of the item wasn't available. While I selected an alternative the rest of the items were automatically cancelled....

Sep 16, 2019 by Edwin D'cruz

Ordered a veg biryani and recieved non veg biryani with a stone in it....

Sep 14, 2019 by jyoti jain

Swiggy - Swiggy denying complete refund after giving food with insect ^Open

I have placed an order in Swiggy on *th sep. Due to their technicall issues with the restaurant they were unable to delivery my order and requested me cancel and place a new order and for the refund they said it will be processed in * to * busi...

Sep 14, 2019 by Bala Gopinath

I brought boondhi via swiggy order #***********. I got it delivered with dead fly inside it. I came to know when I was eating same.I feel bad regarding health issues it may cause as well as I am strict vegetarian. I informed swiggy about same. ...

Sep 13, 2019 by Shalini K

Swiggy - Didnt get the refund ^Open

I ve placed the order on swiggy on *st july **** for ₹***... made payment through google pay.. transaction was successful and amount was debited...and then swiggy sends me a message (Dear Customer, We have refunded Rs. *** for your failed pay...

Sep 12, 2019 by Vinitha katta

Swiggy - Bad Quality Food ^Open

The food was stale and bad in taste even food ingredients were not proper. It was a cheap quality food which has an effect on our health....

Sep 12, 2019 by Saurabh

Swiggy - Delivery agent didn't even bother to delivery the order ^Open

I ordered food from swiggy. They debited money from my account and then canceled my order. Later they say to refund my money in * days. Why should i wait for * days. ...

Sep 12, 2019 by Naresh mangilal choudhary

Swiggy - Refund Not Processed ^Open

I had ordered from a restaurant from Alleppey, Kerala through Swiggy. I had spillage issues with the order and i raised a complaint. I was told that the amount would be refunded and then i got no update from Swiggy regarding the same. After me ...

Sep 12, 2019 by Tarik George

Swiggy - Food Not Delivered And Amount Not Refunded ^Open

Hi, I had ordered food on Saturday night which is on **/**/**** from Hotel empire using Swiggy. The food was not delivered what I had ordered but the amount was fully billed. And when I asked the support team to cancel and refund my money th...

Sep 12, 2019 by Masihur Rahman Khan

Swiggy - Bad quality food ^Open

My order no-*********** I ordered from swiggy on dated **.**.**** tandoori chicken from Haji Ali Restorent in salt lake and after receiving the order it has been noticed that food was smelling very badly same I complained to swiggy and he was o...

Sep 10, 2019 by Shashi shekhar mishra

The delivery agent was passing it's time by roaming around for * hour. He knew that, the customer will eventually cancel it's order and he will keep it. I had conversation with the swiggy associate but they as usual do not take this matter seri...

Sep 10, 2019 by Punit Singh

Swiggy - Food was cold and sour ^Closed

I orderd chicken curry and rumali roti. Rumali roti and chicken was cold.. Chicken was also sour in test....

Sep 10, 2019 by Bipin Kumar

Swiggy - Food not delivered till 2 hours not updated by Swiggy and now after one day no update ^Open

Order placed and confirmed by Swiggy at **:**pm on *th September. But till * hours there was no update for order neither delivered not cancelled. I asked to cancel then they ask for rs ** cancellation charge. Till now on **th September they di...

Sep 10, 2019 by Puja Sohal

Swiggy - ORDERED HAS CANCELLED ^Closed

Sir... I ordered sub in swiggy and after overall discount total amount I paid is *** through phone or app... At around **** hrs i.e ** min approximately after my order I received a call from delivery boy regarding confirmation of my address. As...

Sep 10, 2019 by G Vishnu

Swiggy - Item not delivered and no communication provided ^Closed

I ordered an item on *nd sep and the item was picked up by the delivery agent. Unfortunately he met with an accident and could not complete the delivery but this was marked as delivered by him. Immediately the customer care executive contacted ...

Sep 10, 2019 by Kavya Sudeep

Swiggy - Package is not delivered ^Open

The order is shown delivered without actually being delivered and when asked the same with customer care they are helpless and not able to compensate my loss and still the refund is not initiated...

Sep 10, 2019 by Narendra Kumar Indal

Swiggy - Order cancelled refund problem ^Open

Order id #*********** I ordered plate meals in Lucky mess they cancelled my order.Here i am hungry and starving waiting fir refund.I had only that money.they are saying that you will get refund within *-* business days.please take action on thi...

Sep 09, 2019 by Dhone Madesh

Swiggy - Missing item in food delivery ^{Offered Resolution}

I ordered with the order id-**********. I ordered moong dal halwa and Poha. But received only Poha. I called customer care to refund or replace the food but they didn't help me and constantly arguing for the feedback. Please help. Please refun...

Sep 08, 2019 by Ashutosh Kumar Mishra

Swiggy - Charged cancellation money giving illogical reason ^Open

i odered food and payed Rs *** within * minutes i cancelled my order and in the case of refund they said that you have been charged Rs ** for the charges of wasting food .how because of my order within * minutes they wasted food and charging on...

Sep 08, 2019 by jagriti gautam

Swiggy - Incomplete order deliver I pay for complete but did not receive ^Open

I have ordered food with addons like extra cheese and mayonnaise. I also pay for that too with these addons. I did not want the food so after selecting addons I even mention it in the special instructions too. But then also I received the order...

Sep 07, 2019 by Kripanshu Gaur

Swiggy - 200 Rs charged for wrong address ^Open

Just now order sweets from swiggy.com set location took automatically location and my location is different. I requested swiggy delivery guy to deliver at my place for that I said I will pay extra also. He denied my request after that I got a...

Sep 07, 2019 by JAYARAM K

Swiggy - Swiggy committed that they will replace the whole food but they do not did that. ^Open

I had ordered food from Swiggy and it was not delivered to me. There delivery boy has either delivered it to a wrong address has stolen the order and they have updated the status as delivered....

Sep 06, 2019 by Vinodh

I ordered food from swiggy but I had issue with packing of one product i.e cold drinks.when I raise complain about that they accepted to replace it but after an hour they only replace one thing that was cold drinks.when I asked them about that ...

Sep 06, 2019 by Vikash

Swiggy - Very Bad quality and Spillage issue ^Open

I order Food From XXX restaurant Chicken Fried rice and Chicken Chilly on Swiggy App. When I received Food already Spillage issue was there and i opened food Chill was burnt and rice was already bad and smelling I showed it to the delivery pers...

Sep 06, 2019 by Santosh Bhosle

Swiggy - Regarding swiggy cheating on customers with bad quality food and fake discounts ^Open

I have ordered from from swiggy. The order was accepted but It was not delivered to me and as per swiggy app, it was delivered. the they cancelled and again placed the same order....

Sep 05, 2019 by sandeep jain

I ordered an egg biryani from swiggy restaurant named dieto cafe (Dilshad-gardens). They kept the food cost *** and cut it and kept *** Rs on it. So I thought that they are giving the discount and proceeded to order later on as soon as the food...

Sep 04, 2019 by DIWAKAR REDDY

Swiggy - Refund not initiated even after not delivering the order ^Closed

On the *st of September, I placed an order #*********** for food via Swiggy. They called me and informed that order will be cancelled as the delivery guy met with an accident. I requested for the replacement order immediately. But instead of co...

Sep 03, 2019 by Sindhu M

Swiggy - Prepaid food not delivered and shown as delivered ^Open

I order on swiggy at *.** pm order no ***********. At **.** I got a call from *********** saying delivery guy met with an accident and they need another ** mins. I tried to reach them after that. I got the call from the same no at **.** saying...

Sep 03, 2019 by Shilpa sharma

Swiggy - Disgusting food sent ^Open

I ordered two shawarmas from a store called Kesas and both shawarmas' had uncooked chicken with the fat on it and the second one there was a price of plastic thread dangling as I was trying to eat....

Sep 03, 2019 by Vikram Gill

Swiggy - Late food delivery ^Open

They promised me to deliver food in ** mins. After online payment and confirmation from the restaurant, they got late in food delivery. I ordered my food at **:**. At **:** it’s still showing preparing status. When I asked customer they turn ...

Sep 03, 2019 by Priyesh soni

Order no. *********** I have ordered for two mix veg uttapams from brijwasi centrum restaurant but when I get the item it contains two masala dosa no utappam in my package for which I have paid. When I have reported this issue to swiggy custom...

Sep 02, 2019 by Chetan agrawal

Swiggy - Non Vegetarian meal delivered instead of vegetarian ^Open

My refund has been pending since **th July. They said they have initiated refund on **rd of July but even after more than * month, I have not received my money back. I have called their support team multiple times. In the latest conversation, t...

Sep 02, 2019 by Aditi

Swiggy - Broken cake delivered twice ^Closed

I had ordered a red velvet cake from Cake Point via Swiggy with order no. ***********. The cake was delivered however was broken when I opened it. I raised it with the Swiggy support service and ordered for a replacement. I got the replacement ...

Sep 02, 2019 by Namisha Nair

Swiggy - Amount deducted but item not delivered ^Open

I ordered an item through Swiggy on **th August. It was supposed to be a surprise for my sister but the item was not delivered and money did not come back. They showed item delivered and didn’t deliver their customer support made all kind of ...

Sep 01, 2019 by Harsh Chandra Joshi

Swiggy - Swiggy didn't deliver food ^Closed

I have ordered food on swiggy for my family. We have prepared everything for dinner and waiting for swiggy delivery. But we never received it and whole of us unable to sleep without food...

Aug 31, 2019 by Vins

Swiggy - Order not accepted and no refund ^Closed

I placed an order via Swiggy for Dominoes. The order was not accepted but the amount was deducted. There was no refund from Swiggy even after * weeks. All the necessary documents were given but no action was taken by them....

Aug 31, 2019 by Anand Mohan khanna

A vegetarian meal was ordered from “UBQ by BBQ” Hyderabad via Swiggy, however a non vegetarian meal was delivered. Called the swiggy customer care and complained about the same and they sounded very casual and a small issue. Took the compla...

Aug 31, 2019 by Anudeep Pulletikurthy

Swiggy - Cancellation charges applied when i did not even cancel the order ^Open

I ordered two half plate momos from apetite momos airoli. I was ordering for my ofc location but accidentally selected my home address which is my default saved address. As soon as i finished completing the order, i realised it and applied for ...

Aug 30, 2019 by Ajith Shetty

Swiggy - Package delivered in wrong address ^Open

I have ordered food from swiggy paid online. As I was tracking the site when I ll get my order after ** mins there was no update status. I called customer care and asked deliver boys number. I kept on calling him to keep update my order fourth ...

Aug 30, 2019 by Guddi

Swiggy - Item got missing ^Open

I ordered rasgulla from swiggy annapurna sweets gpnda and I ordered ** rasgulla but the gave me only ** and * were missing....

Aug 30, 2019 by RIZWAN KHAN

I ordered chicken triple rice and got chicken fried rice instead. Swiggy told me that they will refund the amount within *-* days.. Its been *th day and I did not get any refund yet. Customer care centres doesnt seem to bother. ...

Aug 29, 2019 by MEENAZ NEYAZI

Swiggy - Second time delivering smashed package of food and refusing to compensate ^Open

I have placed an order of gobi masala but I received gatta masala. When I ordered gobi masala then why you have delivered gatta masala. I am hungry from * pm. Who is responsible for it? ...

Aug 29, 2019 by Rahul Jangid

**/**/**** i ordered food and it was smashed and spilled inside the cover which can't eat at all. This is the second time happens. And when i contacted swiggy customer support team last time amd now are the same replies that we can't compensate...

Aug 29, 2019 by Sarah

I ordered food from Swiggy and received a message that order was delivered which was never received by me. I checked with the customer support and they told me that they had a word with the delivery agent and it will be delivered within ** minu...

Aug 28, 2019 by Abhishek Maurya

Swiggy - Refund for unsuccessful order ^Open

I had placed order (***********) on ** June ****, which was unsuccessful, but the amount Rs *** debit from my account. I called swiggy customer support and he said if amount deducted, will auto credit with *to * days. After discussion, I rece...

Aug 28, 2019 by Baljinder

Swiggy - Pathetic service and no payment received no refund ^Open

I order food ,I was waiting fr d order to confirm I hv chat wd one representative they told it will b confirmed n ask m not to worry After some tym I txted them again dan d girl told m it is not confirmed there was no tech glitch Till that ...

Aug 27, 2019 by Pooja

Swiggy - Packaging and spillage issue ^Open

I ordered a thali from Kake da hotel. The food was delivered all spilt and the packaging was also broken. I tried to talk to swiggy to resolve my issue but no help was provided from their side....

Aug 27, 2019 by Ashish jain

Blatant Lies from the Customer Care Order No. - *********** Order Placed at *:** Pm today in the evening and delivery time showing ** mins. After not receiving the order within ** mins checked the order still being prepared. Called the deliv...

Aug 26, 2019 by Nitin Lohia

Swiggy - Refund is being pending since 14 days ^Open

I have ordered my food from swiggy on **th of August and due to heavy rain, the delivery executive was not able to deliver me the food as he got stuck and later I came to know that my order will be replaced and will be delivered to me later but...

Aug 25, 2019 by Anish

Swiggy - Package not delivered still charge cancellation charge ^Open

Hi..This is the third time it's happening to me..twice i left it as it happens in this industry but now its happening quiet regularly..whenever i order online from credit card.. food hardly arrives to me..i have placed my order at **:**a.m appr...

Aug 25, 2019 by Venkatesh Guruswami

Swiggy delivery boy not delivered the food upon talking rudely and telling I will not deliver the product. I talked to swiggy customer care but the top of that receive message of cancellation charge from swiggy which was really ridiculous....

Aug 24, 2019 by Supriya

Swiggy - Poor quality food delivered with spillage ^Closed

I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...

Aug 24, 2019 by Sriram Kuravi

Swiggy - Food not delivered and refund not given ^Closed

I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...

Aug 24, 2019 by Simha Srivatsa

Swiggy - Full refund not received ^Open

This is about order id: ***********. I cancelled the order because after ordering Swiggy called and told me the food I ordered was not available in the restaurant. The order amount was *** but I received *** as refund. The customer executive sa...

Aug 24, 2019 by Akash Dutta

Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...

Aug 24, 2019 by MD mahmood

Swiggy - The package and food was damaged. ^Open

I had ordered a Triple Chicken feast pizza from Pizza Hut via swiggy on ** August ****. The package I recieved was damaged with the food inside completely scattered. I tried to reach swiggy care but they denied any help stating that they will t...

Aug 23, 2019 by Shubhsm Auti

Swiggy - REFUND NOT RECIEVED ^Closed

I have not received my refund from swiggy, Rs.***, the customer care told that I will get ***% of my refund because it was the delivery boy who refused to deliver the food, this was on August *th, **** now it has been ** days and still no refun...

Aug 23, 2019 by PRIYA PRASAD

Swiggy - STale food delivered ^Closed

Hi, I ordered with order id ***********. I recieved a stale food. I tried to ask for refund or replacement from your executive but he didn't give me. Moreover,i noticed the prices in the app is much higher than resturant. So even if you guys...

Aug 23, 2019 by Ashutosh Kumar Mishra

Swiggy - Not delivered the food and marked delivered. ^Closed

Sir/ mam I placed my order in swiggy around **:**. My order no is *********** i paid in advance paytm money txn no is *********** rs ***. I did not received my order and i didn't received any call from delivery boy and they show parcel is d...

Aug 23, 2019 by jeetesh maheshwari

Swiggy - The swiggy delivery boy cancelled the order and swiggy has taken the cancellation charge ^Closed

Aug 23, 2019 by MD mahmood

Swiggy - Restaurant’s name being used ^Open

I had ordered chicken wings today from Scotland Yard i.e on VIP road, zirakpur. After the order I was surprised to see the restaurant location which was on the same road but in real there is no such restaurant. Swiggy is only using the restaura...

Aug 22, 2019 by Aditya Manchanda

Swiggy - Got bland food ^Closed

This this fifth time swiggy delivered bad quality food and didn't replace or refund for the order...

Aug 22, 2019 by Divya Singh

Swiggy - Delayed and incorrect delivery with improper resolution ^Closed

I placed an order for a mutton thali and couple of other dishes at **:** pm on **st Aug. After about half an hour, while I am about to expect delivery of my order, I get a call from swiggy with restaurant also on concall, saying mutton thali is...

Aug 22, 2019 by Reshmy Warrier

Swiggy - Inedible food delivered ^Open

I ordered Veg biryani from Swiggy, with order number *********** which was inedible because of too salty and over cooked and burnt rice. i contacted swiggy cc but they stated that they can refund only ** rs for this. This is totally laps on th...

Aug 21, 2019 by srikanth

Swiggy - Charged for cancelling order ^Open

Hi all, Today I have ordered my breakfast in swiggy.by mistakenly I gave my delivery address as my office address.suddenly I realized and cancelled the order before restaurant confirms my order. While having conversation with swiggy custo...

Aug 21, 2019 by Dineshkumar

Swiggy - Refund issue ^Closed

I have ordered from swiggy and asked them to deliver it to a address in noida. After receiving the order, the delivery boy denied to deliver the order saying that they don't deliver to such and such place. The company people assured me to refun...

Aug 21, 2019 by Isha Saxena

Swiggy - Sold Product More Than MRP ^Open

I had made an order on **th Aug from Recess via Swiggy. I ordered Sprite Colddrink as one of product in my order. Swiggy Showing ** Rs for Sprite without quantity. When I received my order they send me Sprite of MRP ** Rs. My order number on Sw...

Aug 20, 2019 by Manoj Aswani

Swiggy - Payment done but the order was not processed ^Open

The amount of Rs*** was debited from paytm account but the order was not processed and when I asked for refund they said it will be processed in ** hours and now *-* days are gone still no refund. Everyday i use to contact them and they just sa...

Aug 20, 2019 by Saumya Shukla

I have ordered chicken fried rice and the delivery boy was very much near to our house. We even called him and told about the exact location.but within * mins he cancelled the order and swiggy has taken the cancellation charge of es.*** from us...

Aug 19, 2019 by Vishruth r

Swiggy - Wrong Item Delivered ^Open

I have ordered the Egg Biryani from Faasos through swiggy, but what i recieved was Chicken Biryani which i cant even touch and as a result i need to throw it to dustbin. Attached are the images. When contacted swiggy they said we cant replace o...

Aug 19, 2019 by Ayush Agrawal

Swiggy - My ordered items are not available after accepting order for 2 times ^Open

I've placed an order and it was canceled after accepting from restaurant after ** mins i got call saying ordered items are not available. Then they canceled order and again I have ordered and after accepting for second time they said again one ...

Aug 19, 2019 by Ashok kumar

Swiggy - Incompley order and customer care misbehaving ^Closed

We ordered food from swiggy and given some instructions through customers care proper channels .after that they delivered incomplete food with poor quality ,instructed items were missing .after complaing to the customer care they ensure they ar...

Aug 18, 2019 by Ayush

Swiggy - Delivery ^Closed

Continuesly getting delay delivery for * days...today order McDonald * combo...after ** minutes getting call from swiggy stating that we unable to deliver your food as you ordered * combo...our delivery boy not able to deliver * combo.........

Aug 18, 2019 by Aezaz

Swiggy - Not delivered ^Closed

I placed a order at *:** and I was waitinh for my order then I called dominos they said there is no any kind of order has been placed Then swiggy executive doesn't give me a Appropriate answer Please help me and This happen was *nd Tim...

Aug 17, 2019 by Simran

Swiggy - Delayed deliveryUneatable food ^Open

I informed them that such a bad quality food was un-eatable ( I had already mentioned in pre-delivery instructions that I was sick with high fever, and needed the food for taking medicines). Yet after chatting for >**mins in the most polite la...

Aug 17, 2019 by M. Singh Roy

Swiggy - Swiggy order not delivered ^Open

*Order not delivered from almost past * hours, *delivery guy not recieving the calls *delivery guy far away from the location *When complained to swiggy, just keeps the call on hold for more than **mins and cuts the call. The only solution ...

Aug 17, 2019 by Abhilash M P

Swiggy - Privacy being violated of the Customer ^Closed

I was chatting with Swiggy Customer Care and I wanted to upload a screenshot of their delivery status. Instead I uploaded a wrong screenshot containg personal data on the Help Chat Window. I tried to delete the picture but I couldnt delete it. ...

Aug 16, 2019 by Piyali Banerjee

Swiggy - Bad quality food ^Closed

Date-**-**-**** I live in kota, Shrinathpuram Sector C. Order Id is *********** I have ordered a malai kofta and a laasi from a amar Punjabi restaurant via swiggy. And I have received a bad quality food. Malai kofta was rotten and was smell...

Aug 16, 2019 by Gajendra Singh

Swiggy - Non veg food delivered which create hatred ^Open

I ordered a Dal makhani by swiggy on **.**.**** {Order id: ***********} as I & my family are pure vegetarians. We are Marwari by caste but they delivered a Chicken dish. When we seat for dinner we open the box we found it non-veg item. As my pa...

Aug 16, 2019 by Rohit Somani

Swiggy - Amount debited from account but order was not placed ^Open

I placed an order on swiggy by using google pay .The amount of Rs **** was debited from my account but the order was not placed. I contacted swiggy, google pay and the bank it self but no steps are taken to proceed with the refund yet. The ord...

Aug 16, 2019 by Soumi chatterjee

Swiggy - Swiggy not delivered my order but charged fine too ^Open

I have given order to swiggy with full address details. But they fail to deliver my order and took charge of me *** Rs for the order cancellation. I did not do so. They cancelled the order and refund money back after deducting cancellation char...

Aug 15, 2019 by Deep Prakash Kushwaha

I ordered food from swiggy. They said it will be delivered in ** min. But it took ** min. The food which we got was stale and half-cooked. I raised a concern with the team. They don't want to listen. Service agent said ok I'll share your experi...

Aug 14, 2019 by Vishal Vijapure

Swiggy - My children is sleeping without taking food ^Open

Approx *:** pm I have ordered my food to swiggy ** min time they had given after that they approx *:** pm they were saying that because of the accident your delivery will be late till ** minutes. I had called that number after ** minutes but I ...

Aug 13, 2019 by Sunder Singh Latwal

Swiggy - My order was not delivered ^Closed

I ordered a coffee from ccd and by order was accepted and I didn’t recieve the order but it was marked delivered and when i called swiggy they said that their were bike issues we can’t deliver it......

Aug 13, 2019 by Sudhanhu singh

Swiggy - Wrong item deliver and its price was less then my order ^Open

I have place a order on swiggy on monday **/**/**** at **:**pm And order confirmed by swiggy at **:**pm But order not delivered And swiggy care executive forced me to cancel my order...

Aug 13, 2019 by Nipun jain

I ordered moong daal halwa which was of 200. But i recieved sponge rasgulla and when i talk to their executive they do not replace my order nither refund my money....

Aug 12, 2019 by Omprakash bhatt

Swiggy - Unbearably Excessive salt in food came packed in newspaper the mawa cakes were not fresh as mentione ^Open

The bun masks had unbearably excessive amount of salt in it, and it came packed in just a newspaper, all soggy. The mawa was not fresh. It did not mention on the menu that it will be a packaged mawa cake. I ordered it with the impression that i...

Aug 12, 2019 by Christina sunny

I have ordered food from swiggy on ** august at **:** pm. I had ordered pizza after some time about half an hour they had called me and said that your order could not be delivered right now you have to cancel this order we will place same order...

Aug 12, 2019 by Shrikant ashok nikam

Swiggy - Unable to place an order on Swiggy even after deduction of money ^Closed

I ordered food from swiggy on ** July ****. The money got debited from source account but the transaction got failed. I have contacted the swiggy chat team regarding the issue and they didn't help me resolve the issue. I am attaching concerned ...

Aug 12, 2019 by Raj Kumar

Swiggy - Lazy drivers and a waste of money ^Closed

Swiggy's drivers are lazy useless bums. They refuse to deliver the items to your door and instead just drop them off with the guards to your house, apartment, whatever, who of course never bother to deliver it to you. Swiggy also will refuse to...

Aug 11, 2019 by CoreyC

Swiggy - Missing food from package ^Open

I ordered * plates of sambhar vada through Swiggy, with each plate costing Rs **. However, only one plate of sambhar vada was delivered. Despite repeated complaints to Swiggy, they refused to help....

Aug 11, 2019 by Rahul Bali

Swiggy - Food not delivered even after 3.5 hours ^Open

I've ordered from swiggy at *.** pm with the promise that my order will be delivered shortly, at *.**pm I raise my issue about my order being delayed and they said that they have assigned a delivery executive, at *.**pm, I again contacted them ...

Aug 10, 2019 by Sharad Prakash Barnwal

Swiggy - Wrong food item delivered ^Closed

I had ordered * items on **th August, *:** PM on Swiggy, of which * items were Paneer Parantha and Matar Paneer Parantha. However, both the items were missing Paneer in it. The Swiggy team was absolutely dismissive in their chats and even a...

Aug 10, 2019 by Divyam Gupta

I ordered food from Swiggy and completed my payment. Money got deducted from my account but the order was not placed. Please help me to get my refund....

Aug 09, 2019 by Akhilesh Solanke

Swiggy - My super account get deactivated. ^Open

I purchased their swiggy membership at cost of *** Rs. duration of * months but after one month they cencelled my account and deactivated it due to some false issue and when i contacted them ,they said once a account got deactivated can't get a...

Aug 09, 2019 by Shashank Sharma

They double charged my account and the other incidence was they couldn't deliver due to the restaurant I have been following with swiggy for the past * month, well if they don't I am definitely going to sue them ...

Aug 08, 2019 by Samuel Stephenson

I cancelled my * order by delay in delivery from swiggy by customer care after that my refund is not credited my account till now (*weeks). I have done many mails, chats and call just wastage of time no response in there just told me waiting an...

Aug 07, 2019 by Chitrakant

Swiggy - Order undelivered and ignored ^Closed

I work at G*, a Chicago based company located in Indiqube delta HSR. This was a lunch order which I was hoping to enjoy with my colleagues. The order was marked delivered but on real the order was never delivered. Quite an embarrassing and bein...

Aug 07, 2019 by Millendar P

Swiggy - Money deducted but food item not delivered ^Open

I ordered the chocolate therapy pancake from the Swiggy app for ₹***. When I was on the payment page, the app suddenly crashed but by then I had already typed in my Otp and money had been deducted from my account. But I saw no confirmation of...

Aug 06, 2019 by Abhinav Das

Swiggy - Food not received ^Open

Today I ordered milkshake through Swiggy. Swiggy packing and guys are not good. Please do the needful....

Aug 06, 2019 by Raval anand

Swiggy - Food not deliered and refund amount of order is not coming from company ^Open

I ordered a Burger from Swiggy with order# *********** . The burger was completely stale and foul smell was coming out of it. I have raised many complaints with Swiggy but they are refunding my amount back. ...

Aug 06, 2019 by Rishi Surana

Swiggy - Refund Denied ^Open

On Jul **th I placed an order for dominos on Swiggy . The money was deducted twice. Since that day I contacted the customer service thrice. Everytime they say money will be refunded in ** hours .And they do not update anything from their end.I ...

Aug 06, 2019 by raja Sameer Nandan

Food not delivered and amount is also not refunded. Order details Order ID- #*********** ...

Aug 05, 2019 by Sahil Sharma

Swiggy - Food Isn't delivered propey ^Open

The food I ordered was podi dosa and tea but what I received was a chapati I asked about it to the customer executive he dint even reply me and was trying to calm me can u please make a justice for this...

Aug 04, 2019 by Risho Alexander

Swiggy - Missing item and burnt food ^Open

I ordered food through Swiggy app today *th August **** in Hotel Bharathi Bhavan. Food ordered time was *:** AM, item is appam with coconut milk, quantity is *. Food was delivered late by *:** AM. When i opened the carry bag, i found only one c...

Aug 04, 2019 by Jaidheep sivaraj

Swiggy - Order not delivered but shown as delivered in app. And the amount was paid in advance ^Open

I ordered the items for my guests. First they delayed the package by more than * hour then after frequently follow ups and calls they agreed to deliver it after ** mins. But after * hr when I checked on the app the order showed delivered. W...

Aug 03, 2019 by Abonish das

Swiggy - Delivery address can not be changed ^Open

Swiggy is not highlighting the address selection before the payment. Unfortunately I have ordered to my old address, and I was trying to cancel the order before it was accepting by the hotel , but there is no option at all..I waited for * min a...

Aug 02, 2019 by Srinivasan

Swiggy - Rash driving almost cost my life ^Closed

I was driving a cycle and a delivery guy just didn't notice to his right and came right into me and almost hit me, he spoke very bad words and abused me, almost physically too. ...

Aug 02, 2019 by Sashvat

Swiggy - Non veg delivered in place of veg ^Closed

I had ordered for paneer butter masala with phulka and roti but swiggy delivered me chicken masala with phulka and roti. This is hurt to my religious sentiments since I am a vegetarian. Here is the swiggy order id ***********....

Aug 02, 2019 by Vinay Kumar R

Swiggy - Refund not issued ^Closed

I made a transaction with swiggy on * july **** in yamunanagar for amount of Rs ****.Order id is ***********. I paid for the order online, money was deducted from my account using Google pay but swiggy declined the transaction , cancelled the ...

Aug 01, 2019 by Samridhi

Swiggy - Order not accepted money taken ^Closed

I ordered from Swiggy on August *. Order value was deducted from my bank account and went to Swiggy but in stead of order confirmation my app shows a message saying "Pacman ate your money because of administrative rules". This failed order is n...

Aug 01, 2019 by Chandrayee Dey

Swiggy - Order delivered on wrong address ^Open

I ordered cake to my address but delivery boy delivered it to some other address. Even this guy did not call to the given number and make confirmation. When the application shown that my order is delivered, I got surprised because I did not rec...

Jul 31, 2019 by Vandana Sharma

Swiggy - Not listing my restaurant ^Open

I applied for listing of my restaurant on *rd July. They started the onboarding on **th.Even after providing them the correct list of documents, they didnt put my restaurant on live. My id was created but none other things done till now. On ask...

Jul 31, 2019 by Pavan Punyani

Swiggy - Not refund ^Open

My order canceled by company and not refund my lose amount ...

Jul 30, 2019 by Aashu yadav

Swiggy - Swiggy delivered damaged food ^Open

Swiggy delivered wet food and I called and talked with Thier executive in conference with delivery guy and he admitted due to heavy rain food got wet and still they refuse to refund and I have wasted my time from * month on this for justice I ...

Jul 30, 2019 by Shanmukh

Swiggy - Delivery boy asked 50 rs tip forcefully ^Closed

**rs extra he declined the call.... I talked to customer support they tried to resolve but failed... After one hour my order was cancelled. ...

Jul 28, 2019 by Hasrat Aulakh

Swiggy - Order not delivered and kept waiting more than 3 hours ^Open

Ordered chicken biryani from Kondapur Posts house restaurant using Swiggy. But the order is picked up by another executive rather by the assigned executive. I spoke to the customer care guy but didn't resolve the issue. Waited around * hrs stil...

Jul 28, 2019 by Shabaz Ahammad Pamaluru

Swiggy - Order has not been deliverd. Made a false dekivery by chnaging address of app. A serious crime of d ^Open

I made a order of *** on **.**.****. I placed order on right but due to some technical problem in app, the apl picked up wrong address. Aftrr sometimes i got a call from delivery boy that he would not deliver the order as the address is far. I...

Jul 28, 2019 by Rajesh k Yadav

Swiggy - Pakage not deliver. The swiggy made a false delivery by change my addres on swiggy app. A serious ca ^Open

Jul 28, 2019 by Rajesh k Yadav

Swiggy - Item not delivered and no refund ^Open

I ordered food from swiggy. There were missing items of **rs. Neither was I refunded not I got the missing items...

Jul 28, 2019 by Ashwini Jk

Swiggy - Food cancelled after 1hr ^Closed

Hi, I have ordered from swiggy and then waited for my order which was suppose to deliver in **mins and not delivered even after *hr also after that I called to customer care and asked to transfer my call to supervisor amd supervisor denied to...

Jul 26, 2019 by Amritesh Srivastava

Swiggy - Invoice not delivered ^Open

I have ordered food on **th July ****. Food delivered without invoice attached to it sighting technical issue in generating invoice. I chat with customer care and requested for invoice on**th July. Swiggy commuted to email the invoice within **...

Jul 26, 2019 by Savitha kandasamy

Swiggy - Food spoil ^Closed

I order food from swiggy and they deliver spoil food. Then I complain to swiggy related this order they said next time Acha deliver krenge ...

Jul 26, 2019 by Manish garg

Swiggy - Click baiting with differant food pictures ^Open

The picture shown in swiggy and the details of the ingredients are completely differant with what I got when it got delivered. There were mushrooms,baby corn,chicken chunks,almonds,other seasonal vegetables and few other stuff What I got wa...

Jul 26, 2019 by Shraddha reddy

Swiggy - Food i received was totally stale and unconsumable ^Open

*. Ordered food from Swiggy and restaurant did not confirm the order for the next ** mins. *. I started a chat with the customer care and proactively asked to check if I need to reorder or this order is coming ( as I have already faced this ki...

Jul 25, 2019 by Akhil Namdev

Swiggy - Swiggy not refunding ^Closed

so i ordered from a rstaurant namesKRISHNA FOOD CORNER . and the order was for fried rice and panner butter masala which costed me ** rupees.the food is so disgusting and tasted like shit.and now when i asking for refund swiggy is saying theyll...

Jul 24, 2019 by kunal basak

The food I received last night was totally stale , uncosumable and unhygienic. It was smelling pungent and it was really what you don't pay to get such poorest quality food from swiggy. This is very disappointing and heart breaking. Kindly help...

Jul 24, 2019 by Uddeshya

My order No. is Order#***********, I had oredred food while my guests were waiting at home, but due to their technical issue, they had not delivered food and marked it as delivered, while asking them they waited me till now to solve same and sa...

Jul 24, 2019 by Trilochan Mishra

Swiggy - Rotten Food Delivered ^Open

Rotten food was delivered by Swiggy on **nd July at Sector * kolkata. On contacting the customer care, they agreed to refund **/- for a food item of ***/-. When the fact that the food item was rotten( Item - Chicken Curry Rice) intimated to t...

Jul 23, 2019 by Anubhab Saha

Swiggy - No Refund ^Closed

I had placed an order of RS*** but swiggy cannot made it to me because restaurant didn't received my order but money was deducted. CCE called and said that they are marking my request as delivered and the amount will be refunded within **-**...

Jul 23, 2019 by Adil

Swiggy - Poisonous food ^Open

I ordered a burger, it was stale, as a compensation swiggy replaced my order that was more worse, it had mold on the bun! ...

Jul 23, 2019 by Abhinav chhabra

I am ordered prawns Curry. It not place order. But amount was debuted from my account. When have mail them for the fist time they reply me refund your money within * to * working days. But up to now no response from swiggy. ...

Jul 23, 2019 by E.s.krishna reddy

I have ordered on July ** ****. Money got deducted from my gpay account but payment failed . While I contacted swiggy executives they told it's stuck in payment gateway and you will get refund within *-* business day. But still I have not recei...

Jul 23, 2019 by Samapika singh

I ordered my dinner through Swiggy on Sat */**/****, at *:** pm, ref #***********. There was no update about my food till **:** pm at which time I contacted the delivery partner. He mentioned his bike broke down and asked that I should contact...

Jul 22, 2019 by Manivannan Chandran

Swiggy - Canellation charges without information ^Closed

I ordered the food but all iteams were not available in the restaurant while they charged full amount after that I canell the order and without any confirmation they cancell the order and charge the*** rs canellation charge....

Jul 21, 2019 by Nishu Aorora

Swiggy - Order not confirmed and payment deducted ^Closed

Ordered for icecream from GIANI icecream parlour through swiggy, however after making payment order confirmation not recieved. When contacted the ice cream parlour they said no order recieved. It's a case of cheating....

Jul 20, 2019 by Shalini sharma

Swiggy - Harassment by Customer Executives ^Closed

I had placed an order on the **th of July, **** (ORDER #***********). That ordered was not delivered to me. I was promised a refund on that day by the customer executive. Till now I haven't received my refund. I have complained it twice still t...

Jul 20, 2019 by Ankit Masand

Swiggy - Special instructions not followed ^Closed

I had ordered from Swiggy, and since I’m Jain I had placed special instructions to make it Jain, no onion, no garlic and no potatoes. After placing order, I also made sure to talk with swiggy agent to be double sure and I was assured that my ...

Jul 20, 2019 by Viraj shah

Swiggy - Half delivered ^Closed

Hi ihave order food thru swiggy n order no is *********** from chennai selaiyur agharam resturent mini tiifan, only idile n pongal i got puri n dosa missing lot of time i have try with swiggy care but nore return or return ...

Jul 20, 2019 by Abhishek

Swiggy - Stale ^Open

The food I just received was stale and rajma was horrible. It is smelling badly. It is not consumable....

Jul 19, 2019 by Uddeshya

Swiggy has not ensured that I have received a refund despite repeated efforts to obtain the same. Please do the needful....

Jul 18, 2019 by Gayathri.S

Swiggy - Harsh language of delivery boy ^Closed

Actually, my friend ordered food for me in swiggy. Later I got to know that she has given a wrong address. When I apologised and tried to guide him to my location, he started yelling at me and that made me feel so worse. I cancelled his deliver...

Jul 18, 2019 by Ayesha Fathima

Swiggy - Regarding refund problem ^Open

I have ordered ** Aussie barbecue veg pizza from swiggy on **nd July ****. Order no is (order #***********) and (order #***********). Now dominos reversed that payment on the same day but from the swiggy side, they are showing that payment is...

Jul 18, 2019 by SHEETAL MATHUR

Swiggy - My money not refunded ^Open

On July *st ** pm I ordered. Even after * hr, the delivery boy didn't come. When I called him he says cancel your order? Is that the way he says? When I call him back after some time he switches off the phone, then I contacted swiggy care they ...

Jul 18, 2019 by Avinash

Swiggy - Stinking food from swiggy ^Closed

I ordered this order from swiggy. They provide me with bad quality food and they are not ready to compensate for that. I have attached the order details with food....

Jul 18, 2019 by Pranitdarekar

Swiggy - Order not received and they took around 2 hours to tell they can not deliver the order ^Open

I tried to order some items from Swiggy on * July **** worth ₹ *** for an address in Bangalore, but unfortunately, my transaction through debit card failed and order was not accepted but the amount of *** was debited from my account. I contac...

Jul 17, 2019 by PRITAM ROY

Swiggy - Delivered Stale Food ^Open

Got the worst food. Swiggy delivered stale food which have been cooked by restaurant long back and severed for me. I vomited after tasting one spoon of food and I’m totally helpless at this night time. They made me starved, and you they givi...

Jul 17, 2019 by Chaitanya Krishna

I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to c...

Jul 16, 2019 by Sharath D L

Swiggy - Chat support is not helping me and being rude ^Open

I have proof regarding all. I have paid swiggy *** Rs using google pay on *th and the order didn't even appear. The chat support told me in *-* days it will be given. After * days I again asked why it didn't come. They wasted ** mins by sending...

Jul 16, 2019 by Subin ahmed patel

Swiggy - Packaging charges at Swiggy ^Open

I have ordered few items using Swiggy at Faasos (Bharat Complex, Sector **, Noida). Swiggy has charged **.** rupees as packaging charges. I have talked to customer care. They told me that this money will go to restaurant. Swiggy is not liable ...

Jul 16, 2019 by Sheetal Garg

Swiggy - Wrong package delivered spillage food received ^Closed

Once I ordered chicken white sauce pasta from swiggy, the parcel I received have spillage the seal of swiggy from one side was worn out and a that white sauce was coming out from that container. I paid *** for that order and got a refund of ***...

Jul 15, 2019 by Abhishek Singh Chouhan

Swiggy - Money not refunded as debited twice on net banking ^Closed

As i ordered via swiggy item of Rs*** on * july****. my money was deducted twice while netbanking. once it was deducted to gateway swiggy and then to gateway bundl technology. as i complained to swiggy immediately they said it will be refund...

Jul 15, 2019 by Dr Gurkirat Kaur

Swiggy - Getting Delivery receipts on my email when I am not even registered ^Open

I am regularly receiving the delivery receipts from swiggy since april **** on my e-mail id even when I have not registered with them. They have not verified the email of the user and are sending me regularly his delivery receipts. I have wro...

Jul 15, 2019 by Anish Bhargav

Swiggy - Wrong items delivered ^{Offered Resolution}

We ordered * items, * items of Indian bread and one portion each of dal fry and veg chatpata, they delivered stale veg Manchuria and planner butter masala. Raised on those help chat where pictures of dishes are transmitted but they just prolong...

Jul 14, 2019 by Ramani

Swiggy - Wrong Item Delivered and then Wrongfully Accused of Fraud by Swiggy ^Closed

I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the sa...

Jul 14, 2019 by Tarun Srivastava

Swiggy - Not received my refund ^Open

We have ordered from swiggy. Without informing they have cancelled my order and till now I didn't receive any refund from swiggy. My order date was June ** and order ID ************....

Jul 13, 2019 by Ramprasad Av

Swiggy - Argument with delivery ^Open

I am always facing a problem from your delivery executive side , he denies to come at proper location n sometime he delivers the wrong food , but this time he argued very abusive with my family members they don't know about the food , n he star...

Jul 13, 2019 by Sushmita

Somehow recently my experience with Swiggy has been very bad. Just because I had to raise concerns on a number of recent orders due to bad Service and ask for a replacement/refund. Today, in my order I was sent a wrong item out of * food items....

Jul 13, 2019 by Siddharth Bhansali

Swiggy - Money deducted but deliver not done and no refund given ^Open

The order was placed and it was prepaid. The order was not confirmed by the restaurant and the order never came. The swiggy customer service also was unhelpful. It's been * days and no resolution still. Order number ***********...

Jul 12, 2019 by Nitin Shankar

Swiggy - Food not delivered by swiggy ^Open

Order no *********** I had ordered from swiggy and the wrong address was given for delivery. Immediately in * minutes, I chat and asked to change the location. Then I talked to the delivery boy. He was ready to come to the new address. I gave ...

Jul 12, 2019 by DEEPSHIKHA TRIVEDI

Swiggy - Harassment by Swiggy ^Open

I had placed an order from Behrouz Biryani on Swiggy. The first order I placed was not acknowledged at all. I waited for half n hour for the restaurant to confirm it. When I received no response I called up Swiggy's helpline. Was informed order...

Jul 12, 2019 by Agnisha Kashyap

Swiggy - Refund/cancelations ^Open

July **,****, two orders placed first amount ***, another amounts to ***. They cancel first order stating app issue order could not be placed whereas app showed food being prepared. After desperately trying to get help from customer support all...

Jul 11, 2019 by Payal Bhattacharyya

Swiggy - Packaging was not proper causing spil of the food. ^Open

I order the food on ** July **** but I saw that food was spilled in the polybag. And obviously one cant eat this due to hygiene issues. I even tried to call the delivery boy(Bhukya Prathap) but he is not responding. So told the Swiggy customer ...

Jul 11, 2019 by Nitin Agrawal

Swiggy - Not sending invoices for my order ^Open

I asked for bills for my orders between ** June to * July and they are not sending me the same. It's been more than a week time since I raised a request and customer care is saying me every time that you will get it after ** hours....

Jul 11, 2019 by Jagpreet Singh

Swiggy - Refund not paid for order canceled by the restaurant ^Open

I had ordered food on Swiggy on *th June *.** pm (Order no. ORDER #***********, Rs. ***.**) and after around ** mins I was informed by Swiggy that the order has been canceled as the restaurant was under renovation. I asked for refund . They to...

Jul 11, 2019 by Anwit

Swiggy - Non veg item delivered instead of veg item ordered ^Open

This complaint isn't about money loss. But it's about carelessness. It's about religion and beliefs. Swiggy delivered Omelette paratha instead of baingan ka bharta and paratha. And when I complained they said sorry won't happen again. My poin...

Jul 10, 2019 by Namrata Kher

Swiggy - Wrong Cake Delivery ^Open

Dear swiggy team yesterday I order a rasmalai cake. The cake was not similar to the rasmalai cake. I oftenly buy cake from that shop (parakh bakery) and the cake was different than rasmalai and also its taste is not much better. Cake main conta...

Jul 10, 2019 by Swejal Khairnar

Swiggy - Wrong food keeps getting delivered ^Closed

I ordered a blueberry yoghurt from Cocoberry and wrong flavour was delivered. It was medication technically because a doctor suggested I take natural yoghurt as a probiotic to counter my antibiotic. I hate the wrongly delivered flavour (strawbe...

Jul 10, 2019 by Arun K

Swiggy - Swiggy Someone else is using my email id ^Open

I am receiving emails from Swiggy for someone else's orders. The email id should be verified prior to sending emails but that didn't happen....

Jul 09, 2019 by Arpit Mittal

Swiggy - Delivered uncooked food and refusing for refund ^Closed

I have ordered * mixed veg kurma and * sets of pulka at the homely restaurant. But I have received uncooked food which is uneatable. Regarding this I have contacted swiggy they just apologized and refused for replacement/refund. Order id ******...

Jul 08, 2019 by Suman v

Swiggy - Non vegetarian item delivered instead of vegetarian ^Open

This complaint isn't about money loss. Swiggy delivered chicken sandwich instead of paneer tikka sandwich. It's all about religion and beliefs of an individual one...

Jul 08, 2019 by Sachin

Swiggy - Spillage ^Open

i had ordered chicken tikka butter masala chicken. After receiving , i saw that all the gravy and chicken are spilling from the container....

Jul 08, 2019 by mayank

Swiggy - Wrong food delivered ^Closed

The order was delivered wrong twice over. The executive agreed to the mistake and said that a refund coupon for the entire amount would be generated within * hours. On contacting them later they have been acting cheeky and saying that we are re...

Jul 08, 2019 by Pritish Shroff

Swiggy - Food not delivered and unprofessional attitude by the delivery girl ^Open

Order No. *********** I have ordered through swiggy on */*/**. The app displayed that order is being delivered. Despite the fact that the delivery girl didn't visit our office. While inquiring through helpline it was conveyed to us that it was...

Jul 08, 2019 by MALHAR GOSWAMI

Swiggy - Swiggy cancelled my order not refunding the money ^Open

I have ordered with swiggy no. *********** on ** Jun **. They cancelled stating that order with dominos is having some problem. My balance of Rs *** was deducted. Which they told will be refunded in *-* days. It’s ** days passed now, no refun...

Jul 06, 2019 by Kshama gupta

Swiggy - GST Packing Charges and Delivery Charges on Icecream ^Closed

Today I ordered icecream from one of the icecream parlour and noticed in bill that you have charged GST, packing charges of **/- and then delivery charges Please justify the above and clarify at the earliest My order number is Order #****...

Jul 05, 2019 by Vishal Gupta

Swiggy - We have ORDER # | Sun Mar 31 12:50 PM through credit card & 1 time payment rejected & 2 time done t ^Open

Order #*********** INVOICE Global Punjab Destination Center work Mundhwa - Kharadi Rd, Magarpatta City, Hadapsar, Pune, Maharashtra ******, India Delivered on Sun, Mar **, **:** PM by Abhishek Daji Khatal ON TIME * ITEMS Veg Jalfrezi ...

Jul 05, 2019 by shushant Dhawale

Swiggy - Wrong charging of GST/ Black Money/ Illegal Amount ^Open

There are many merchants registered on swiggy selling packed foods items on which MRP is printed. so i am talking about GAU DAIRY (seller registered in Kota, Rajasthan) on swiggy. Its selling dairy product including milk (packed product, MRP is...

Jul 05, 2019 by Raj Kumar

Swiggy - Stale food delivery ^Open

I ordered food from the zippy restaurant via swiggy on dated **/**/****. The food was stale so I complain it to swiggy. In response, they said there is no such policy for this issue and they can only refund ₹**. As I asked them to provide me ...

Jul 04, 2019 by Deemepra meena

Hi I have ordered food on **th June & paid amount online *** because of location issue they forced me to cancel the order even I shared alternate address too but they didn't delivered Now they are not refunding my money Order id *********...

Jul 04, 2019 by Reena

Swiggy - I have placed order of 135 rs amount debited from my account swiggy shows no order then agai i made ^Open

ordered (#***********) ice cream from NIC natural Hyderabad using swiggy and applied coupon code GPay*** on **th June **** with the assurance of flat Rs ***/- cashback which I haven't received so far. Attached is the chat conversation with swig...

Jul 04, 2019 by Mohd Tariq

Swiggy - Swiggy Refund not made ^Open

I have order food on *th June for ***,only I got *** rupees refund. Still they are not responding well if I contact for remaining refund. please help on this...

Jul 03, 2019 by Sathish

Swiggy - Order not received after 2 hours ^Open

I have placed lunch for my guest and the delivery time has been increased multiple times then i called first delivery executive( udaiveer) his contact no. was not reachable their backend team changed D.E without confirming with first DE, when s...

Jul 03, 2019 by Praveen Kumar

Swiggy - Swiggy Fraudulent Activity ^Closed

Wrong item delivered multiple times and no refund provided.. ...

Jul 03, 2019 by Kavi Kumaran

Swiggy - Order Not Delivered ^Closed

Hi , I ordered ice cream from swiggy & waited for ** min the restaurant i ordered is near by it is of ** mins distance then after we called the swiggy delivery agent he is saying order already delivered but we haven't received order when we ca...

Jul 03, 2019 by Vamsi Krishna Srirangam

Swiggy - Partial refund for stale food ^Open

I have ordered food from Swiggy today. The food was stale and was not for consumption. I have raised the concern and was offered ** rupees which were the packing charge. The phone support was not available. Order id is ***********....

Jul 02, 2019 by Harish S

Swiggy - Stale ^Open

All the chickens seems to be stale and it is smelling pungently. Totally unconsumable. ...

Jul 01, 2019 by Ravi kumar karn

Swiggy - Food spilled over and it's staled ^Open

I have ordered the food through Swiggy from Mainland China Madhapur branch. The items were spilled and the food was also staked. Please see the screenshots attached for more details....

Jun 30, 2019 by Sai Sampath Kumar Nandigam

Swiggy - Amount Not refunded ^Open

I have made an order with swiggy on may ** where amount was deducted and order wasn't placed - then i made another order where it got placed. I have initiated for a refund through mail and swiggy is constantly saying that it would refund back i...

Jun 30, 2019 by ADIKE SANATH

Swiggy - Food was stale ^Open

I ordered from swiggy and they send staled food. Later when I complaint they said we can't help you we only deliver food....

Jun 30, 2019 by Manish meena

I have placed order of *** rs amount debited from my account swiggy shows no order then again i made payment of *** rs,amout debited twice and order placed only one time they not refund my money till now from * june...

Jun 30, 2019 by Priyanka verma

Swiggy - Refund not issued ^Open

I am on a ketogenic diet, and ordered a Keto Enchilada from Freshmenu. The order I received had rice (which is not Keto), complained on the app, was asked if i want a refund or replacement, and i chose replacement. The replacement order also ha...

Jun 29, 2019 by Swati Srivastava

Swiggy - Amount deducted from my bank account but order gets failed ^Open

Hello ma'am, I have done a order on swiggy of *** which includes food as well as swiggy super. I tried to do it through paytm upi and amount got deducted from my account but order not completed. Pls help me out . everytime i contact them they ...

Jun 29, 2019 by Varun gupta

Swiggy - Debited two times from my account with same order ^Open

I had ordered food worth rs.*** from swiggy on June *th. The amount gets debited from my account and the order wasn't placed. I haven't received any refund till date. I have contacted my Icici bank regarding this but they conveyed me that the r...

Jun 28, 2019 by Sreeraj K Shaji

Swiggy - Refund not initiated since month ^Open

I bought some food from swiggy.. they cancelled * times.. one refund i got.. another they told cancelled refund due to technical reason. Now since month i am trying to follow chats and twitter they always say *-* business. Day in loop.. without...

Jun 28, 2019 by Rana Niraj Kumar

Swiggy - Melted food delivered ^Open

Ref: Order Id: *********** We ordered Ice cream from cream stone through Swiggy. Swiggy delivered melted ice cream and it is in a liquid state. I placed this order **:** then he picked my order immediately but he delivered **:**. The distanc...

Jun 28, 2019 by A Muneswararao

Hi, I ordered form swiggy with help of Google pay, at the time they debited ₹*** from my account twice. I asked swiggy to show details for this UPI transaction, they promised me refund with in * to * working days. I have all evidence to f...

Jun 27, 2019 by Rajul Mishra

Swiggy - Damaged item delivered no refund offered ^Open

Placed an order with Swiggy on **/**/** at *.** pm. That was spoiled on the way to delivery. So a replacement order was generated at *.** pm which was delivered at **.** pm. But the replacement order was not consumable. The product was either d...

Jun 27, 2019 by Kirti Motilal Shah

Swiggy - Cake delivered damaged ^Open

The cake was delivered damaged. I sent the pic to swiggy. They are saying they will only take feedback. They even say they have made a mistake before and will make mistakes in future because they have compensated previously they cannot compensa...

Jun 26, 2019 by Josley jafran vas

Swiggy - Food not delivered Cancelled 3 times consecutively ^Open

I ordered food from swiggy but it was cancelled * times consecutively by swiggy, moreover no reliable answer was given by the company. I was waiting for my food but it was not delivered and was cancelled every time i ordered...

Jun 25, 2019 by ANUJ GARG

Swiggy - Refund not returned ^Closed

I ordered my food thrice of order amount ***,***,***. All the three orders got cancelled one by one on ** june **** and they said to refund my money but I did not get my money till now..also when I talk to them they say that the amount is initi...

Jun 24, 2019 by Ajay parmar

Swiggy - Refund of failed order is pending ^Closed

I placed an order through Swiggy on **th May **** of amount Rs.**** and did the payment by net banking but the order got failed. I got mail and message as well stating that they will refund the amount within *-* working days. Today its **th Jun...

Jun 23, 2019 by Pragati Nikam

Swiggy - I haven't received my order... ^Open

I haven't received my order and swiggy empolye abused me . I have * recording telephonic discussion with swiggy empolye and after that phone will be switched off....

Jun 22, 2019 by Shubham

Swiggy - PACKAGE NOT DELIVERED ^Open

I DONE A ORDER AT ANGEETHI AT ** JUNE **** NIGHT OF *** BUT I DID NOT RECEIVE MY ORDER AND I ALSO COMPLAIN TO SWIGGY FOR THAT TIME BUT THEY DID NOT REFUND MY AMOUNT. (ORDER ID ***********)...

Jun 22, 2019 by HIMANSHU KUSHWAH

Swiggy - Refund money not received in bank ^Open

I cancelled order on swiggy on * June and they told me that I will get a refund within *-* business days and it's been ** days and they haven't given my refund yet. I have already called them so many times and they say that contact us through t...

Jun 22, 2019 by Harsh Kumar

Swiggy - Rotten food benzys hotel Bombay through swiggy ^Closed

I have ordered Thigadi and * appams from the benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable. When I called customer service of swiggy they told its not possible to give a refund. I really suspect that t...

Jun 21, 2019 by Appu Jose

Swiggy - Package Not Delivered PATHETIC customer service and Delivery Agents ^Open

I have placed order with swiggy on June *st for Rs.****. I have made the payment through google pay and the first time amount got deducted from my ICICI account but order was not placed. It asked me to make the payment again stating that the ...

Jun 21, 2019 by Pavithra A M

Swiggy - Excessive charge by Swiggy ^Open

Ordered through Swiggy from Nazir foods Malviya Nagar. I have been charged more than the mentioned menu price at the restaurant. I called and confirmed with the rest. They said Swiggy is pocketing the additional amount. It's huge cheating. Twee...

Jun 19, 2019 by Abhishek Gupta

Swiggy - Misbehaving and rude delivery guy abused me ^Closed

This is regarding order no. *********** I order * Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house. The delivery ex...

Jun 19, 2019 by AAYUSH THAKUR

I ordered the Burger today from a restaurant. The delivery guy first of all was not able to locate my address and kept me on call for ** min. I was ok as it seemed that it was hard for him to locate the address. but somehow in ** min he reac...

Jun 18, 2019 by Kunal Kanojia

Swiggy - Served stale food ^Open

Served a very bad quality stale food by the restaurant and the taste of it is too much bitter. I did call with Swiggy customer executives but they denied to refund money and alternatively, they were offered me a coupon of Rs ***. The customer e...

Jun 18, 2019 by Ganesh Kasar

Swiggy - Food poisoning from food ^Open

I ordered food on ** June **** from the swiggy app that got poisoned and I was hospitalised for * days. I need compensation for this. I demand justice....

Jun 17, 2019 by MADHAN KUMAR RAICHUR

Swiggy - Wrong package ^Closed

These people delivered wrong items and then dont want to return/replace with the correct items, instead they want to compensate less than **% of what i paid, and after being irritated when i agree and say whatever they send me a coupun. I dont ...

Jun 17, 2019 by Aditya Jain

Swiggy - Food spilt because the packaging was sent unsealed ^Open

The food was sent unsealed hence the food was spilt. When contacted the customer care they said they are not responsible for sending food in without spillage. This is *rd class service from swiggy. When asked to send a mail that they are not re...

Jun 17, 2019 by Josley jafran vas

Swiggy - Payment not refunded by swiggy ^Open

I had made online order on **-**-**** through swiggy food app and made payment of Rs.***/- through my debit card but the order was not confirmed by swiggy. After one I had made conversation with swiggy customer care executive and swiggy assured...

Jun 17, 2019 by P. C. Joshi

Swiggy - Food is not delivered ^Open

My order no. #*********** and delivery boy name Vicky kasana and ordered restaurant chatorey on *:**pm on **.*.**** and delivery boy call me and said cancel your order I am refused to cancel my order then. I got a msg your order has been delive...

Jun 16, 2019 by Ashul Rajput

Swiggy - Food not delivered and disrespectful and insulting behaviour of the swiggy customer service ^Open

I am just pissed off and aggravated by Swiggy again. This is the second time I am experiencing issues with them. I thank you Voxya for helping me last time with my issue. I placed an order of *** from Swiggy and I got a call saying some unkno...

Jun 16, 2019 by Amit Kumar Vajpayee

Swiggy - Refund not initiated ^Closed

I am highly disappointed with the refund process of Swiggy. It's been * days my refund of Rs.***/- is still not credited to the card through which i have done the transaction. Details of the transaction are as below: Approval transaction ...

Jun 14, 2019 by Utsav Gupta

Swiggy - Wrong food delivered ^Closed

Ordered food from BBQ nation and that was vegetable stuffed mushroom with rumali roti order no.was ***********. The delivery boy brought some dal and nan which I did not order. Upon calling on swiggy they forced me to accept that and said it wo...

Jun 14, 2019 by Niraj sharma

Swiggy - Faulty delivery ^Closed

The breakfast poha was delivered in an open box. The tea was cold and less in quantity. No paper cups were given. ...

Jun 14, 2019 by Nirmala Rajan

Swiggy - I made a payment to swiggy but my order didn't got processed ^Closed

I order a meal on. June *rd in swiggy. I made parent through Google Pay. Money got deducted from my account and when I got redirected to swiggy mobile app after payment there was nothing. I dont even see a failed order. Every time I contact cus...

Jun 14, 2019 by Manjunath KS

Swiggy - Refund against failed transaction ^Open

I had not received a refund against failed transactions even after * business days as promised by the swiggy team. Order no: ORDER #*********** Rs. ***, ********** Rs. *** & Rs. *** (no ref number). ...

Jun 13, 2019 by Santhosh

Swiggy - About refund money ^Open

i have ordered food on swiggy last month on **th May in **.** PM and my order id is *********** and i paid the full amount of Rs. ***. UPI transaction ID- ************. After some time the Swiggy delivery man called me and said that the Restau...

Jun 13, 2019 by BAPU DUTTA

Swiggy - Swiggy Order not placed but money deducted and not refunded ^Open

I have Ordered from Mcdonald's at ** th May **** around at *:** pm. The amount was deducted but order was not placed. I talked with customer care executive. He said that I will get the refund within *-* days. But It has been * weeks. Money is n...

Jun 13, 2019 by R Mitra

Swiggy - BAD FOOD PROVIDED NEITHER REPLACED NOR MONEY REFUNDED ^Open

EACH TIME SWIGGY SENT BAD FOOD THEY NEITHER REPLACED MY FOOD NOR REFUNDED MY MONEY. THEY ONLY PROVIDE US COUPONS THAT CAN BE USED IN FUTURE. IN THAT CASE WE LOSE CASH OR MONEY ONLINE AND SWIGGY EARNS FURTHER MONEY BECAUSE TO RETRIEVE THE COUPON...

Jun 13, 2019 by Aiswani Chakraborty

Swiggy - Order not placed but money deducted and not refunded ^Open

I have ordered gulab jamun ice cream from nic ice cream shop Vashi on *rd June at around *.**/ ** pm. When I tried paying the amount I got no confirmation of placing order and item was reflecting in my cart only but the amount of Rs. *** was de...

Jun 13, 2019 by Deepa K

Swiggy - Order not received for anniversary of grandparents ^Open

I ordered a cake for my old grandparents and same day for my cousin because of the combined offer they were showing. One was delivered at Mumbai and other showed delivered but actually, it was not delivered. I followed up but no replacement. La...

Jun 12, 2019 by Isha Sneha

Swiggy - Order cancelled after 1 hour 15 mins. ^Open

I placed my order at *.**pm, June **th, ****. The restaurant prepared it and assigned the delivery boy - Shivam solanki. The delivery boy called me after ** minutes and told me he's coming in another * minutes. But after another ** minutes, I j...

Jun 12, 2019 by nitin puri

Swiggy - Refuse for refund ^Open

Ordered aalu paratha,bhaji and naan. But in my order bhaji is missing according I contacted swiggy so they refund me bhaji amount but I said no please re order bhaji but they said no Then what is use of that naan.i said I want naan refund ...

Jun 12, 2019 by Rohit khandare

Swiggy - Delivered stale food and no return to refund ^Open

The food delivered was so bad, stale and bad smelt. I was about to vomit. Order # *********** They are not ready to return or replace the food. No refund. No sense of responsibility at all....

Jun 11, 2019 by Syed Akheel Ahmed

Swiggy - Refund Issue ^Closed

* days ago, I ordered some ice cream sticks and cones from Swiggy, two of them were different from what I ordered. When I went to the help section in Swiggy, it asked if I wanted a refund and I said yes. It said the refund will reflect in my ba...

Jun 11, 2019 by Karthik Reddy Kandala

Swiggy - Worst customer service and nit taking appropriate action ^Open

Recieved bad food that cist me *** asked for refund just got *** back. Slow replies and no satisfactory action...

Jun 11, 2019 by Tanu Nagar

Swiggy - The food deilverd was stale ^Closed

The food that I received was stale and the company asked me to have it. They were not ready to give any refund or replacement and when I said I will fall ill eating the stale food, they were okay with it....

Jun 11, 2019 by Gurjyot Singh

Swiggy - Food spillage issue ^Open

I have ordered coldrink and pasta. Coldrink was spilled and entered in pasta. Whole food was a shit. Delivery executive told me that i should complain about this and i will get compensation. But when i contacted consumer executive, he tol...

Jun 10, 2019 by Rahul Krishna

Swiggy - Money deducted yet saying failed transaction ^Open

Hi, we made an order through swiggy on **th may ****. I paid through gpay, the money was deducted, after a while it said payment failed and asked to pay via cash, which I did. When contacted swiggy, there answer was always, it will be automatic...

Jun 10, 2019 by Bharathi

Swiggy - Delivered non veg food to vegetarian ^Open

Ordered veg fries from swiggy but got chicken. No satisfying help from swiggy. Very cheap attitude....

Jun 09, 2019 by AJAY KUMAR PRAJAPATI

Swiggy - Damaged and non consumable food delivered ^Open

I had packaging and spillage issue with the food delivered to me. Also, the bag in which food was packed was torn and damaged. After waiting for more than one hour twelve mins they delivered to me such kind of unsafe and unconsumable food with ...

Jun 08, 2019 by Kokila thorat

Swiggy - Damaged goods delivered ^Closed

I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...

Jun 08, 2019 by Kokila

Swiggy - Amount not refund ^Open

As I have got the wrong order so the representative told me that the money will be refunded within * -* working days but this incident is of ** may and today is * June still not refund I talked to them many times and different representative sa...

Jun 08, 2019 by Rohan

Swiggy - Refund for missing item ^Closed

I had placed an order from Sharif bhai's restaurant. starter's was missing. So I initiated a chat but due to internet connectivity issues I was unable to chat with the executive. so they placed a replacement of that order which said it will del...

Jun 07, 2019 by Shilpa

Swiggy - Money Got Deducted without getting order ID ^Closed

I tried to place order now money got deducted but from account but swiggy is saying due to technical issue they didn't got any request. now they asking me to ask bank for refund and bank is saying once swiggy says failed order then refund can b...

Jun 06, 2019 by Priyank

Swiggy - Order not placed but amount got deducted ^Closed

On *th June **** while placing an order, the bill amount got deducted from my account but the order did not reflect in the app and it directed me again to the payment gateway page. The transaction history is also unavailable in the Swiggy app....

Jun 06, 2019 by Ketan Keni

Swiggy - Swiggy order not delivered ^Open

I had ordered food for two persons from restaurant Sanjha jhula. I received a message from Swiggy saying that it has been delivered. But I did not get my order. When contacted, swiggy is saying that it has been delivered. ...

Jun 06, 2019 by Sneha Symon

Swiggy - Payment issue with swiggy ^Open

I have placed an order ***********. For this I applied coupen SWIGGYIT**. After this I got discount of RS. ***. So I need to make a final payment after discount is RS. ***. I opted through card payment and rec'd OTP also. Then suddenly ur pag...

Jun 05, 2019 by Gaurav kumar

Swiggy - Swiggy cancelled my order without my consent ^Open

I placed an order and the order got accepted. After one hour the delivery guy called and told the item is not available. I just wanted to know why the order been accepted in the first place if it was not available. I chatted with the customer...

Jun 05, 2019 by Bhanukrushana Rout

Swiggy - Package not delivered to me and status on the swiggy app is delivered _ simply cheating ^Closed

I have ordered food from swiggy. Order number is ***********. The delivery boy did not deliver the order to me but status is mentioned as delivered. Even the customer care respond was too slow that we can not make the new order. Now they are as...

Jun 04, 2019 by Rahul

Swiggy - Swiggy food without Invoice ^Closed

Dear Sir, This is to inform you that i ordered food from Ponnusamy Hotel very recently with my order number *********** and amount *** Rs. I had food in this hotel many times in Chennai itself. The food rate is slightly high if you compa...

Jun 04, 2019 by puspalata

Swiggy - Ordered veg food but non veg delivered ^Open

I ordered veg food from hotel Malabar (address: Opposite N.S.G. Crown Building, Paunjae Mata Temple, N.S.G. Chowk, Narhe-Wadgaon Road, Narhe, Pune) but I received pieces of chicken mixed in the food as I am a vegetarian. It was a disgusting exa...

Jun 04, 2019 by Rohit shete

Swiggy - Bad quality of food delivered by swiggy ^Closed

The food delivered by Swiggy from Best * Bake Vaishali was of very bad quality and was stinking. When the matter was raised to Customer Care they were having an indifferent approach and offered a paltry refund of Rs. **. Please beware next time...

Jun 03, 2019 by Rajesh Bagaria

Swiggy - Cancelled my order after waiting for food 2 and half hour ^Closed

I had placed an order at **:** and at *:** they are calling and saying restaurant is closed and we are cancelling the order. what bullshit and waste of time and money, i was waiting for my lunch not my money back...

Jun 03, 2019 by shitanshu

Swiggy - Dwight drivers ^Closed

This is a general issue which I have noticed several times.Many Swiggy drivers which I have noticed are in a hurry to deliver the food,but they least care about safety while driving.They just drive rash,do not follow traffic rules and if anythi...

Jun 03, 2019 by Navaneeth Udupa

Swiggy - Non veg delivered instead of veg ^Open

Swiggy delivered non-veg biryani full of chicken pieces instead of veg and that too very late. We are Jains. After opening and putting in utensils I realized it. Had to throw all the utensils and had to go out for dinner. I had to throw the en...

Jun 02, 2019 by Piyush Jain

Swiggy - Item missing from order ^Closed

Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...

Jun 02, 2019 by Anuradha

Swiggy - Food quality was so pathetic from swiggy ^Open

The food quality was so pathetic. I was so embarrassed that I paid Rs *** for that poor and cold food. Strawberry shake was pure water mixed with pink colour and sandwich was not cut in pieces, edges were rough it was stuffed only in the middle...

Jun 02, 2019 by Amit Kumar Vajpayee

Swiggy - Swiggy delivery delay ^Open

I have ordered biryani from Maharashtra lunch home with ** mins expectation at *:** pm but the time now is *:** and still, the order is being prepared and ** more minutes in addition. ...

Jun 02, 2019 by Umamaheswari N

Swiggy - Delivered Stale food and not providing any refund ^Closed

I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...

Jun 02, 2019 by Rohit Kumar

I ordered chicken Biryani (Order no # ***********). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abou...

Jun 02, 2019 by A Muneswararao

Swiggy - Charging cancellation charge for swiggy's fault ^Closed

I have ordered through swiggy when I was in Kochi for a couple of times in which I wasn't set my location. It took the correct location but now it's set to somewhere in Pondicherry by swiggy. After ordering they are asking me to cancel the orde...

Jun 01, 2019 by CHITTA NAGA SAI MARUTHI CHARAN

Swiggy - Super delay of 50 minutes ^Open

Super delay of nearly ** minutes Ordered at CharcoalEats for kids ordered at *:**. The parcel picked at *:**. Delivery time was *:** but delivered at *:**. No help on cancellation and from CC but long hold. Food was completly cold and dry. Ki...

Jun 01, 2019 by Mehul C Boradia

Swiggy - Snatching my mobile ^Open

I ordered from subway order no *********** .. firstly my order was incorrectly marked delivered before ** min of its actual delivery .. and when the executive came .. he first gave me the order and then tried to snatch my phone .. luckily I was...

May 31, 2019 by Arnav gautam

Swiggy - Order was not placed amount deducted still not refunded back ^Open

It was around *-**PM, as i was hungry i ordered food on Swiggy. Later, at around ** PM, i checked the status, but it is still showing as being prepared. i got suspicious and contacted customer support. He responded me saying, it will be deliver...

May 31, 2019 by Buggappa

I have been touch since **th May regarding refund for order not created and amount deducted . I was lied and told by swiggy online representative that it will be refunded to bank account in * working days . It has been * days now and today I ag...

May 31, 2019 by Dev upadhyay

Swiggy - Worst quality food ^Open

ORDER #*********** I placed an order from swiggy on **th May ****from waltair kitchen. Food quality is too worst. Bad smell from chicken pieces. Moreover no seal on pack. I explained everything to customer care agents but I didn't get any hel...

May 31, 2019 by Saikumar

Swiggy - CHEAT/THREATS by SWIGGY ^Open

*. Ordered Veg Food from Fresh-Menu Restaurant through SWIGGY on **th May **** at *.**PM. *. SWIGGY EXECUTIVE delivered NON-VEG FOOD at **.**PM. *. Called the CC, Jeevan from Swiggy(Mysore) provided me * options. *.* Accept/Eat Non-Veg Orde...

May 30, 2019 by Vinay S

Swiggy - Issues with orders multiple times ^Open

I ordered pizza with a special instruction to not add mushroom. It was not followed and I had placed a replacement order. To my surprise, even the replacement order had mushrooms in it. I had already paid for the order and now I'm not receiving...

May 30, 2019 by Ankit

Swiggy - Package not delivered and charged 200 cancellation fee ^Open

I had ordered food for my parents and had specifically mentioned the delivery address. To my surprise, I got a call from Swiggy team stating address incorrect and by their own choice, they registered my current location as my delivery location....

May 30, 2019 by Shitij Paul

Swiggy - Sweets are fully melted and i told to delivery partner but delivery boy told me to complaint on swig ^Closed

I ordered something from swiggy a month ago for which I paid twice. first time I tried paying using my debit card which showed error after submitting the OTP, so I paid using lazypay. later I got a message from my bank that money has been deduc...

May 30, 2019 by sushmitha kokkula

Swiggy - Refund not done ^Closed

I have ordered cake on my son's birthday(**-May-**) to cakezone through Swiggy. It was melted and damaged , so i have re ordered one more cake , again second time also damaged and birthday caps were also missing. Now they are not ready to refun...

May 30, 2019 by Meena

Swiggy - Delivery executive misbehaving ^Open

I am a daily customer of SWIGGY. Important word is daily. Today my delivery boy was Somayya. This guy rang the bell at least * times within * minutes. When I reached the door and asked what was the issue he started shouting and arguing. When I ...

May 30, 2019 by Tamal Chatterjee

sweets are fully melted and i told to delivery partner but delivery boy told me to complaint on swiggy chat. i m fully eligible for replace refund. but they dont give me any refund replace aginst my order id #***********...

May 29, 2019 by mohit

It has been more than ** days. And Swiggy hasn't refunded my money back by cancelling my order by themselves. It is highly irresponsible. I have talked with * of their executives now. If they can't fulfil the Order than just refund the money at...

May 29, 2019 by Rajen Ruparelia

Swiggy - Security & user data maintenance ^Open

Swiggy had failed to resolve the user queries in the time limit. I had reported that someone is using my email id in ordering the food. I had called and emailed the details of those order ( * orders), the support team is just saying we are look...

May 28, 2019 by Venkatesh Madhamanchi

On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...

May 27, 2019 by Rakesh Shinde

Swiggy - Missing item from dish ordered ^Closed

Ordered mutton rassa fry. Delivered was only rassa (gravy) without mutton pieces. What's shown on swiggy app is different from what delivered. It's cheating. My question if you order chicken masala. Don't expect chicken pieces in it? Or swiggy ...

May 27, 2019 by Sachin

Swiggy - Order not placed ^Open

Today at *:** pm I made a transaction of Rs *** through my UPI. But they didn't place my order. Please help....

May 26, 2019 by Rahul yadav

I have placed an order which was promised to deliver within ** min. More than one-hour delivery guy deliberately disconnecting the call. Customer care agent not even replying....

May 26, 2019 by Puja dutta

Swiggy - Damaged goods delivered ^Open

On the **st of May, I had hosted my birthday party for which I ordered ** large pizza's from the swiggy mobile application. The order number was *********** and the total amount I paid was Rupees ****/- When I opened my pizza boxes to offer to...

May 26, 2019 by Palaash Tarapore

Swiggy - Online door ordering ^Open

At **/**/****, I made a transaction of ** Rs. They deducted immediately from my bank account for the *-month swiggy super subscription. But swiggy super is not unlocked for me. Not yet. It's been * days after I made a payment. Even they are not...

May 26, 2019 by Akhil

Swiggy - Cancellation fee filed ^Closed

I'd ordered from a known nearby restaurant at Calicut. Due to certain unavoidable conditions, I had to cancel the order. Swiggy has charged me Rs ***. I'd called my order at swiggy and also called up the restaurant directly regarding cancellati...

May 24, 2019 by Krittika Hebil

This food delivery company cheating with me. That company is not able to deliver at my proper address so this night I can't take my dinner please help me Voxya. They also deducted my payment and cancelled my order. Please give me justice....

May 23, 2019 by Jitendra Kumar Parida

Swiggy - I had received just inedible quantity of food with human hair floating in it ^Open

There was packaging default in two of my order of amount Rs ** and Rs **. I complain about it on Swiggy and they got ready to refund the amount by saying that it will be provided to you within * working days. But it has been over * month and st...

May 23, 2019 by Vaibhav Mishra

Swiggy - Refund not yet processed after 12 days ^Closed

It has been ** days no response from Swiggy side. If I ask about a refund they close the conversation in chat and I can't contact the call centre....

May 23, 2019 by JOGESVAR JAYANTH M R

Swiggy - Amount deducted from my account ^Open

Amount deducted from my account. Also, I paid cash to the delivery boy because swiggy customer care guy committed it will credit back to my account. Still no refund of the amount. It's ** days over....

May 22, 2019 by Rajendra Nayak

Swiggy - Under cooked food delivered ^Open

Today I have placed an order on Swiggy. I have ordered * plates of veg fried rice from Magnum restaurant. The food was undercooked and tasteless. It's absolute wastage of my money. ...

May 21, 2019 by Priyanka Bhattacharjee

I had placed an order for butter chicken costing Rs. *** and above that **% discount was given. But when I opened the foil I was in miserable shock to see it's a packet of oil with few shredded pieces of chicken and human hair floating all over...

May 21, 2019 by Madhuchhanda

Swiggy - Got non vegetarian food against veg order to a person vegetarian since birth ^Open

I had placed an order for “Mixed Veg in Hot Garlic Sauce Combo x *” from restaurant China Gatherings DLF Phase * Ggn vide order No. #*********** via swiggy App on */*/**** at *.** pm. I ordered this meal for my regular lunch from swiggy and...

May 21, 2019 by AJAY SHARMA

Swiggy - Refund not yet processed ^Closed

Customer support is very rude in swiggy. Agents are not at all caring about the customer. I have ordered from swiggy and the ordered got cancelled from the delivery boy. No one called us about it but swiggy is claiming that they tried to call w...

May 19, 2019 by Mahesh Muniganti

Swiggy - Item missing spillage issue on swiggy ^Closed

This is unfortunate but this is the third time I am using a different platform to complain against swiggy. My order number **********. *- First of all I have found one missing item from my order i.e one maharaja vada pao out of two that ruined...

May 18, 2019 by Rajat

Swiggy - Missed my items in my order gave a coupon which is in return my money ^Open

Order food of quantity * in swiggy pop out, received only *. I did a chat they said we apologise and give you a coupon of *** once accepted it tells can't apply for pop out. *) They wasted my time. *) Didn't return my original amount and in r...

May 18, 2019 by John chandra Teja

Swiggy - Regular payment fails ^Closed

This is the second time in two days that payment for my swiggy order was deducted from my account and the order was not placed. This is not the first time this has happened. It's been happening for a long time and the customer service chat alwa...

May 16, 2019 by Maitreyee Bhave

Swiggy - Asked for the cancellation charge ^Closed

Swiggy showed food delivery time as ** min and cancelled my order within ** mins. Due to my meeting at the same time, I could not take the first call. When I tried to call back meantime they have cancelled my order. In term and condition, its o...

May 16, 2019 by Juhi

I ordered pastry from swiggy on dated * May but my order not delivered. For that, I had complained but did not get my refund. ...

May 16, 2019 by Avinash kumar

Swiggy - Misusing my number ^Closed

Swiggy is not allowing me to log in with my number and they are forcing me to use someone else's number. They are not willing to send me an OTP either. They have called me on my number too by which they have verified that the number belongs to ...

May 16, 2019 by Margaret

Swiggy - Charged extra money ^Closed

This mail is regarding the complaint of this order. Today **th May ****, I had ordered the thali from express veg. I had applied for the thali which is of Rs. *** and ** Rs. delivery charges and I had applied a discount coupon code for the same...

May 15, 2019 by Sandeep Sharma

Swiggy - I was charged for the order that was failed ^Open

I have recently ordered from dominos using swiggy app on *th may,****. After * hour, the order was still "in conformation from restaurant". I contacted swiggy healpline, they told me that my order was failed. They money will refunded within *-*...

May 15, 2019 by Ankush Sharma

Swiggy - Refund not credited ^Open

It's been more than ** days since my payment for two orders got failed. This worst app is not taking any actions regarding my issue. Please help....

May 15, 2019 by Shruti Mishra

Swiggy - Money deducted from account but not refunded back ^Closed

Money deducted from the account but not refunded back. Please do the needful....

May 14, 2019 by Tejaswini

Swiggy - Someone else is using my email Id without verification ^Closed

I am receiving emails from Swiggy for someone else's orders. The email id should be verified prior to sending emails but that didn't happen....

May 14, 2019 by Rajesh Jaiswal

Swiggy - Food item not delivered ^Closed

Order #***********. I have placed this order in swiggy on **th May **** at around **:** pm. As the order was not delivered for a long time, I called the swiggy customer care around **:** pm on the same day. The executive told he had contacted ...

May 14, 2019 by Manoj

I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is...

May 13, 2019 by Niraj sharma

Swiggy - Food delivered very late ^Closed

My food is delivered to me after * hrs. Though the restaurant is just *-* km from my location and there was no issue of any traffic....

May 13, 2019 by Gaurav kumar jha

Swiggy - Ordered cancelled with consent and was charged ^Closed

My email to Swiggy on **/**/**** ******* Team, It's very disappointing to write this email. I ordered a cake from Birdys Parel, Mumbai for my cousin as it's her birthday today. Without my consent, the ordered was cancelled and I was charged...

May 12, 2019 by Siddhant Saawant

My * of the orders got cancelled for different reasons from April **th to till date. For none of it, I have received the refund. But got the SMS saying the amount is refunded but I can't see it hitting my account or Amazon pay. I am trying to c...

May 12, 2019 by Shidtharth Karunamoorthy

I have ordered food from Swiggy that has never been delivered. I called customer care multiple times and they did not provide any solution or my money returned. They asked me to call the restaurant directly because they can’t track the order ...

May 12, 2019 by Mohit Sagwan

Swiggy - Very irresponsible customer care ^Closed

I had an issue regarding spilled and leakage food. Customer care executive did not give a resolution about late delivery. So how irresponsible people sitting there you can assume. Swiggy order no. #***********...

May 11, 2019 by Anshul Agrawal

Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered....

May 11, 2019 by Sukhendu Reddy

We have ordered (Order No: ***********) food from Parivaar Veg restaurant through Swigyy app. When I was ordering clearly provide instructions as below. *. Quality should be good *. Don't send stale food. But the restaurant people delivered ...

May 11, 2019 by A Muneswararao

Dinner not received. After * hr they refused to deliver orders. I am very disappointed. Don't go with swiggy....

May 11, 2019 by Rajeshkannan sunderarajan

Swiggy - Bad food delivered ^Open

The food was not hot and messed up when it came. Please do the needful....

May 11, 2019 by Balasubramanian

Swiggy - Food quality really bad ^Open

I have ordered a cake from swiggy as it was my boss *st work anniversary. The entire cake was rotten stinking the entire occasion got ruined. Later called up CC to complain they were least bothered saying they will update the Baker about the is...

May 11, 2019 by Akhil Ajith

Swiggy - Account data not deleted ^Closed

I have asked Swiggy to delete my account as same cannot be done by the user and has to be done by Swiggy support team. Also despite multiple reminders to Swiggy, they have not deleted my account....

May 10, 2019 by Ajay Kumar Yadav

Swiggy - Misbehaviour by the company ^Closed

Wrong delivery, wrong replacement and misbehaviour by customer care executive. Please help....

May 09, 2019 by ELHAM ANWAR

Swiggy - Rotten food delivered ^Closed

For the last few months, this is happening that whenever I order form swiggy the food is delivered rotten or too salty that if consumed food poising is confirmed. So I complain to swiggy customer care whenever I complain they say to take ** Rs ...

May 09, 2019 by Brajesh Goon

Swiggy - Daily ad message ^Closed

Its been one year I am getting disturbed of those swiggy messages to join their business venture and all. They are sending those messages like shooting an enemy. I have contacted one if their executive and they are not able to to help me out. N...

May 09, 2019 by Shaji

I placed an order in swiggy on ** April *:** pm but my order not placed and money deducted. Then I chat with swiggy customer executive and they told me my money will return in *-* days. But now it's ** days passed and at a time executive say gi...

May 08, 2019 by Swapnendra singh

Swiggy - Refund not done for order which were cancelled ^Open

I ordered the biriyani. After ** minutes they said it's not available. I am so hungry. Please help....

May 08, 2019 by Vetri

Swiggy - Does not refund for missing items ^Closed

Swiggy does not refund when an item ordered is missed. Regardless of the item or time either they will say they would deliver once again which is waste. They will never care and will not refund....

May 07, 2019 by Mani

Swiggy - Lied about replacement ^Closed

Swiggy said they give me a replacement for my order and after some time I get back to them and ask for my replacement which they offer me ** mins back. After contacting them they said they are not going to give me my replacement and also said: ...

May 06, 2019 by Sanka Prasanth Kumar

Swiggy - Package got spillage ^Open

Ordered a birthday cake from Swiggy being a super member. But received spillage package and icing on the cake was spoiled completely....

May 05, 2019 by Rajesh Mehrotra

Swiggy - Late and cold food delivered ^Open

I have ordered food through Swiggy app which I paid the full amount through my paytm wallet. The order should be delivered in ** minutes but after ** minutes when I called the assigned executive he told me that another executive took my order p...

May 05, 2019 by Gurmeet Singh

Swiggy - Delivery boy misbehaved ^Closed

I placed an order at *:** pm and it was *:** pm but I didn't receive my said order. So I called the delivery boy to know where my order was and he abused me for nothing. When he arrived at my doorstep and I asked him to call his superiors he tr...

May 05, 2019 by Pratik Bissa

I had ordered food from swiggy on **th April ****. The order got cancelled by swiggy and received a message saying refund will be done in *-* days. But after * weeks still no refund from the swiggy side. After many follow up with the swiggy cus...

May 05, 2019 by Ranganath Pednekar

Swiggy - Food delivered had missing items ^Closed

I ordered a veg greek salad from swiggy and it had missing items. When I asked for replacement they denied the same. After escalating it they are saying to get back to me on call and I never received a call. Now on escalating it again after * d...

May 05, 2019 by Aman Gupta

Swiggy - Bad food received ^Open

I ordered food from Swiggy. Chicken biryani served was burnt badly. Please do the needful....

May 05, 2019 by Naga malleswara rao bsr

Swiggy - Received wrong order ^Open

Ordered for boneless biryani, but I received biryani with bones. Please do the needful....

May 03, 2019 by Naveen Guntaka

I ordered * idli sambhar and * cold coffee from Sagar Gaire Bhopal at * pm on *.**.****. But the package was not delivered. I waited for about * hours. This behaviour is not justified. I need a refund as soon as possible. ...

May 02, 2019 by Adarsh Navlakha

Swiggy - Cancellation fee wrongly charged ^Closed

I ordered Item A + B on swiggy and prepaid for the order. The delivery boy called me to inform that half of my order (Item A) is not available. He offered me to replace missing items of order with Item B only. If I would have wanted Item B, I w...

May 01, 2019 by Sweta

Swiggy - Refund is not given to my account ^Closed

I have cancelled my order. They told to give my money back in my account in *-* working days. Those days are over but the money is still not received. Please do the needful....

Apr 30, 2019 by Ashutosh tiwari

Swiggy - Refund not done ^Open

I ordered food using UPI by Swiggy and it didn't come and refund didn't come. Please do the needful. ...

Apr 30, 2019 by Kunaal Hemnani

Swiggy - Delay in refund ^Closed

My Order was cancelled by Swiggy on **th April. No reason for cancellation given by Swiggy team. Amount got debited. I got a message that within *-* days refund will be processed. Until now I have not received the refund. I am still chasing the...

Apr 30, 2019 by Ravi kumar jangam

Swiggy - Non delivery of order ^Open

I have ordered food today (**-Apr-****) at *.** pm. Order No-***********, but order yet not received till *:** pm. After calling multiple times customer care team not even given proper information. Swiggy assigned almost * delivery boys to but ...

Apr 29, 2019 by Gajapati Rao

Swiggy - Account got suspended ^Closed

My swiggy account has been suspended unnecessarily I can’t place my orders. Please help. ...

Apr 29, 2019 by Divij saluja

Swiggy - Food not good ^Open

The food was really not good. I just took one spoon of it and kept it as it is. I asked Swiggy to refund but they are not accepting my complaint. Please help....

Apr 28, 2019 by Akbar ali agwan

Swiggy - Cheating done with me ^Closed

Order number ***********. We ordered veg thali but totally I received differently. They cheating in photo veg biriyani and sites and sweets but I received only sambhar rice and french fries. Who give sambhar rice french fries? Also, where are s...

Apr 27, 2019 by Lourdu Vinoth

Swiggy - Items not matched ^Open

I ordered food from the restaurant name Subbayya gari hotel at Hyderabad but when I got the ordered beverage was missing. I made a complaint about that till now no one responding and they closed the issue in the app. I am totally dissatisfied w...

Apr 26, 2019 by Makkena Venkateswara Rao

I have ordered a "buy one get one" order of over ***+ tax rupees. They provided only one and saying it was a free order to buy one get one. They said that they gave a **/- to **/-discount coupon for next order and order again with the same amou...

Apr 25, 2019 by Nitin Kumar Bisht

Swiggy - Food delivered very late along with uneatable condition ^Open

I have ordered kulfi from Bombay kulfi. The kulfi tastes like neem. I complained to swiggy but not getting the proper response. ...

Apr 25, 2019 by Pramod

Swiggy - Inconvenience in placing order ^Open

Using Swiggy, I ordered food which was later informed about the cancellation on Swiggy end itself as the restaurant was not able to place this order. On asking I was informed about the SOP of *-* business days of getting the refund. However i...

Apr 25, 2019 by Kunal Bhandari

Swiggy - Security concern from restaurant owner ^Open

On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of t...

Apr 24, 2019 by Sandeep Nair

Swiggy - Bad food quality of restaurant ^Open

Worst food quality and no refund is given after request. Poor solution by customer care executive. Please do the needful....

Apr 24, 2019 by SMITA MAHENDRA BAVALEKAR

I ordered food on swiggy from restaurant Krishna veg, Pradhikaran, Pune. I ordered it at *:** pm and estimated waiting time was of ** mins but I received the package by **:** pm. To add to this problem the food I received was cold due to which ...

Apr 24, 2019 by Sahil agarwal

Swiggy - Didn't refund amount for bad quality food ^Open

I complain about bad quality food too much time. This is too many times they didn't give me compensation or refund for any kind of bad quality food. So I request you grant me the amount for my all bad quality food. After having food just we wer...

Apr 23, 2019 by Nahida

This is not the first time this happened with Swiggy but the third time. The delivery executives claim the order is delivered but it is not. To top of that they are rude. I do not need that as a customer. The service agents do not seem to respo...

Apr 22, 2019 by Soumya Goda

Swiggy - Delivered stale food ^Open

I have been sent stale food from Juno's Pizza in Thane through swiggy. I had ordered a Mexican pizza during their happy hours. I was feeling very hungry and fatigued. When I received the pizza I smelled it and it was very bad, and it tasted sou...

Apr 22, 2019 by Viraj Pawar

Swiggy - Items spilled and package broken ^Open

Items were spilled and the package was broken. Swiggy closed the conversation without any solution. I want to file a strong complaint against swiggy and strong action needed to be taken....

Apr 22, 2019 by Rajesh Mehrotra

Swiggy - Worst quality food received ^Open

The swiggy charged ** Rs for packaging but when I received the order then it was in bad condition. The veg was mixed with dal and roti was burned and uncooked and it was not with butter. Everything in this order was in bad condition and when I ...

Apr 21, 2019 by Shubham Panwar

Swiggy - Very bad quality food delivered ^Open

Yesterday after ** in the night I ordered a platter from some hog dogs store listed in swiggy. The sauces, fries and garlic roll are like very cold and very hard to eat. They got very stiff and a layer like formation on the sausages and they ev...

Apr 21, 2019 by PILLI PRANEETH

Swiggy - Didn't refund the money for service unused ^Open

Didn't refund the money for service unused and not helping to update number. No information has been given before changing the number....

Apr 21, 2019 by Bhakkia Lakshmi

Swiggy - Denied for the full refund ^Open

I ordered from Swiggy prepaid order no. *********** Crispy Veg Supreme Combo X * in no of Rs. ***. (Reg. Fries & a Large Pepsi Can Crispy Veg Supreme Combo) Ordered delivered * no. or Pepsi can only worth Rs.*** only. Rs. *** order loss and ti...

Apr 20, 2019 by Rajbir

Swiggy - Uncooked food received ^Open

The order received was completely uncooked. The agent from swiggy said since we have already multiple times compensated you so this time we cannot give and also it's not swiggy responsibility. The issue is a customer cannot take guarantee of fo...

Apr 20, 2019 by Surbhi

I ordered food through swiggy from Malabar house Chennai through their invoice number ***** on **/*/****. Swiggy number was ***********. The food was found to be stale. The chicken was smelling bad and was not fit for human consumption. When we...

Apr 20, 2019 by Prasi dev

Swiggy - Different package delivered ^Open

Yesterday on **/**/**** I ordered fish fingers from "Arabian Grillz" restaurant from swiggy. Instead of fish fingers, they dogged me by sending something different stuff which is maida filled finger rolls instead of fish. I need to take action ...

Apr 20, 2019 by Sadiya sha

Swiggy - Order got cancelled ^Closed

Swiggy order no. ***********. The first swiggy confirmed my order then it also showing an order picked up after ** minutes. I received a call from swiggy that order got cancelled what kind of unprofessional behaviour is that and this is not the...

Apr 20, 2019 by Rajat agrawal

Swiggy - Item missing and delivered wrong item ^Open

I had ordered a pizza and Pepsi on swiggy. I have not received Pepsi. The pizza delivered was not the one which I ordered. I asked for help and those people don't even care about it. They are telling that they are sorry and they can't refund my...

Apr 20, 2019 by Manoj gowda

Swiggy - No complete refund of money ^Open

I have given the order in swiggy and paid Rs. ***. I got a call from them after *:** hour from the delivery for address confirmation who don't know how to speak in Hindi or English. After that got another call from a swiggy representative who i...

Apr 20, 2019 by Sivaramakrishna

I have ordered food online with swiggy. I made the payment through online transaction. The restaurant failed to deliver it & they cancelled the order. I requested to refund the money they said the money will automatically credit to the account ...

Apr 19, 2019 by Jayanth

Swiggy - Wrong food received ^Closed

This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...

Apr 19, 2019 by Divya

I ordered food from swiggy. But the food delivered was of very bad quality. I complained to the swiggy executive. But they didn't solve my problem....

Apr 19, 2019 by ASIT KUMAR RAJ

Swiggy - Food order not delivered to me ^Open

I ordered some food via swiggy of cost ***. They did not deliver it to my address and after * hour it showed delivered on swiggy website. I tried to contact swiggy every time they told me that food had been delivered. They did not resolve my ...

Apr 18, 2019 by Harmesh prakash

Swiggy - Refund not credited ^Open

I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about * hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...

Apr 18, 2019 by Suman Patra

Swiggy - Got bad quality food ^Closed

I ordered desi ghee from swiggy. There is total dalda in it and when I opted for replacement. Then again they gave me the same product means I paid Rs. *** for desi ghee but swiggy gave me dalda....

Apr 18, 2019 by John

I had placed an order with Swiggy on *th April of *** Rs and I cancelled the transaction. It has been more than ** days now and I have not received the refund. When I contacted the ICICI bank, they said get an email confirmation from Swiggy tha...

Apr 18, 2019 by Rajesh Lakumarapu

Swiggy - Delivered different food ^Open

Yesterday I ordered veg Hyderabadi biryani from JBB fast food corner from Swiggy. But they delivered me non-veg biryani. I am pure vegetarian belongs to the brahmin family. The company is not accepting my complaint even not giving reply to my m...

Apr 18, 2019 by Nidhi Shukla

I ordered food online via swiggy at *:** am on April **, ****. They sent me a message confirming the order and gave an estimated time of delivery of about ** minutes. I waited till *:** am but on the Swiggy’s app it was still showing that foo...

Apr 18, 2019 by Raghavendra Tripathi

Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said w...

Apr 18, 2019 by Soudipto Bose

Swiggy - Worst service given ^Closed

Worst service of swiggy. I ordered food at *:** pm and a rider from swiggy call me at **:** pm. He said that he got my order before * minutes when he calls me....

Apr 18, 2019 by Himanshu

I ordered two plates pav bhaji from shiv Sagar Viman Nagar, Pune at *.** pm (prepaid Order) at *.** pm. I called the delivery executive assigned to please try and expedite the delivery as I have children and they are quite hungry. He agreed to...

Apr 17, 2019 by Nikki Pandey Awasthi

I placed an order with Swiggy in Hyderabad around *:** pm, Order #***********. The restaurant accepted the order but about ** mins later, I received a call from one of Swiggy's delivery executives saying that the concerned restaurant is over-fl...

Apr 17, 2019 by Tanya

Swiggy - Order accepted but not delivered ^Closed

I have ordered some food items for my guest on swiggy. The order had been accepted by swiggy but after ** mins from placing the order, swiggy refused to deliver. For me, it is such an embarrassing situation. Guest awaited at home for dinner and...

Apr 17, 2019 by Rajesh Mehrotra

Swiggy - Incomplete order delivered against full payment ^Open

Its been more than one and a half hours since we have ordered our food. The delivery time was expected to be within ** mins. Everybody was tired and slept without eating food this shows how bad the service is of swiggy. They were not replying t...

Apr 17, 2019 by Vidhi gupta

Swiggy - Spilled food delivered ^Open

Food in the package was spilled out and no actions were taken by concerned. Please do the needful....

Apr 17, 2019 by Prajwal M

Swiggy - Sending the food in banned plastic ^Closed

The food was sent in banned plastics in spite of the restaurant charging ** rupees as packing. The sweet sent was different from what was mentioned in the swiggy website. This is a serious crime by swiggy ...

Apr 17, 2019 by Josley jafran vas

Swiggy - Cancelled my food order ^Open

I ordered food from restaurant Kings of wings via the swiggy app on **th of April **** at **:** pm. After half an hour when there was a delivery executive was assigned to my order I then asked for help from swiggy chat. During the process, they...

Apr 17, 2019 by Aniket Singh

Swiggy - Worst quality of food ^Open

The food that was delivered to me was the worst quality of it, the entire food is lying on my dustbin because the food wasn't suitable for cattle as well. The gravy was stinking, the Parotha were half cooked. In fact, it was not even ** per cen...

Apr 16, 2019 by Deepak Kumar SIngh

Swiggy - Fraud on coupons ^Closed

I have ordered food from Swiggy application on the ordered value Rs ***/-. The application claimed **% off on all orders. That's why I ordered the food and got off of Rs. ***/- which is roughly **% of the order value. I and swiggy had a chat o...

Apr 16, 2019 by Kovvada krishna chaitanya

Swiggy - Charged twice for the order ^Closed

Order no - #**********. I ordered food from Kritunga restaurant and later cancelled because the **% zomato coupon has not been applied. Then reordered the food same time from the same restaurant with order no #********** within * minute but the...

Apr 16, 2019 by Pavan

Swiggy - Money deducted but order not placed ^Closed

I ordered food from Swiggy and completed my payment. Money got deducted from my account but the order was not placed. Please help me to get my refund....

Apr 15, 2019 by AISHWARYA SONTAKKE

Swiggy - Different item delivered ^Open

I have ordered a chocolate cake through swiggy but a different cake was delivered and there is no after support to get my refund back from Swiggy's side. ...

Apr 14, 2019 by Tarun

Swiggy - Harassment done with me ^Open

I order the food from Swiggy. I was harassed by a delivery boy whose name is Akarsh....

Apr 14, 2019 by Nahida

Swiggy - Bad quality food and bad customer service ^Open

I ordered biriyani and lime juice combo on **-**-**** on Swiggy in Kalamassery, Kerala, India. I paid Rs.*** via Paytm. The food had a bad smell. And the chicken and gravy were burnt. The rice was uncooked. Simply saying, never had to face food...

Apr 14, 2019 by Albert Augustine

Swiggy - Quantity given is not adequate ^Open

I had order chicken masala from a restaurant through swiggy. The quantity was not adequate. When I contacted the customer care for this issue they said the quantity depends on the restaurant and varies with different orders. So to prove if the...

Apr 14, 2019 by Josley jafran vas

Swiggy - Order cancelled without information ^Open

I have ordered on **th April and these people have cancelled my order after * hour without informing me. They actually have wasted my time in between an hour. Today I have spoken with them. They easily said that refund has been cancelled due to...

Apr 14, 2019 by Ameer Pahadasingh

I ordered butter soya chap gravy, butter paneer gravy, butter soya chaap masala worth Rs. *** from Sharma Paneer Tikka, Bathinda. An item(butter soya chaap masala) was missing worth Rs.***. I immediately reported the problem to the restaurant a...

Apr 13, 2019 by Gursimran Singh

Swiggy - Refund amount not credited to my account ^Open

On *th I order for an amount of Rs. ****/. The amount deducted but the payment not done. I called the customer care they assured of refund within *-* days. Till date, no refund done yesterday messaged two of their customer executive. Ms Charula...

Apr 13, 2019 by Uma Shanmugam

Swiggy - Bad quality of food delivered ^Open

The food delivered was undercooked and extremely cold. I tried contacting swiggy and their restaurant but there was no response from them. Also, I raised a complaint....

Apr 13, 2019 by Ayush Bansal

Swiggy - Food quality was worst ^Closed

I ordered one half plate matar panner and one veg biryani online from Swiggy's restaurant Partner Comfort Rasoi. There were errors with the following: -The Matar Panner was very less in the quantity that was just half of half. The food was hot,...

Apr 12, 2019 by Ayush Kumar

Swiggy - Different food is delivered ^Closed

I have ordered the food but they delivered some other food. Please help me...

Apr 12, 2019 by Janani

Swiggy - Food not delivered and order got cancelled ^Closed

I have ordered food from swiggy on **-**-****. After some time I reached the delivery guy and he informed that he called me several times but I didn't pick up my call. I haven't received any call at all. I have called him again and went to pick...

Apr 12, 2019 by Raghavender

Swiggy - Items missed from the order ^Closed

I have ordered food items but didn't get delivered. Please do the needful....

Apr 12, 2019 by Shantle sequeira

Swiggy - Wrongly charged by the company ^Closed

While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went ...

Apr 12, 2019 by Jinesh Jain

Swiggy - Company refused for refund ^Open

A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...

Apr 11, 2019 by Kanishk Rathi

Swiggy - Items were missing from the delivery ^Open

Some Items to be delivered were missing. Their customer support didn't give a satisfactory response. ...

Apr 11, 2019 by M. SAMEER

Swiggy - Refund not received after 15 days ^Open

I have ordered some food from swiggy on **th March, *.**. App says the order will be delivered within approx ** mins and then says the restaurant has accepted the order and preparing food. Then one delivery guy was assigned but he was too far f...

Apr 11, 2019 by Milind Bharambe

Swiggy - Dead cockroaches found in the food ^Open

My Swiggy Order no is ***********. I ordered Rajma Rice and Cold Coffee with IceCream. I found *-* cockroaches in Rajma Rice and I don't know how much I had swallowed. I was too scared to open the cold coffee. Want a refund for the whole order ...

Apr 11, 2019 by Nishchhal

Swiggy - Food was bad ^Closed

I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...

Apr 11, 2019 by Akash Sharma

Swiggy - Issues in refund ^Open

I ordered food from bake factory via swiggy and it was undercooked and when I asked for refund swiggy denied it saying their policy does not cover it....

Apr 10, 2019 by Sandeep Chitturi

Swiggy - No refund on food order ^Open

This is related to poor and bad service of Swiggy for the order no ***********. I had the following issue with the order. *. The order got delivered in almost *hrs after several follow-ups (Where is the timely delivery policy of swiggy?) *....

Apr 10, 2019 by Vikash

My food order was delivered on **th March and swiggy informed me they can't deliver food after * hour. They denied to refund and gave me false information that refund was done and check with the bank. It's been * weeks. ...

Apr 10, 2019 by Pratap shetty

Swiggy - Food delivered from different restaurant ^Open

Order id #***********. I have ordered food from Hyderabad chef via Swiggy. But they delivered from some other hotel. I asked the delivery guy but no proper response. I have a complaint at swiggy support. They gave me a compensation coupon. When...

Apr 09, 2019 by Manikandan

Swiggy - Non veg food delivered on veg order ^Open

I have ordered #*********** veg food chilli paneer and noodles from Swiggy on **/**/**. They delivered me non-veg chilli chicken and noodles (Lazeez Restaurant). As on the receipt the food items were mentioned in abbreviations so I was confused...

Apr 07, 2019 by Praveen

I want to file a complaint against Swiggy. Swiggy staff named Santhosh who not delivered my paid food and indecency activity, not the response to the customer. Food did not deliver and I lose my amount also. I am having the evidence. So please ...

Apr 06, 2019 by Chitra

Swiggy - Over-burnt food delivered ^Open

All the tandoori rotis are completely overburnt. The customer care executive had refused to take any action. I am being completely looted by the restaurant....

Apr 06, 2019 by RAVI KUMAR KARN

Swiggy - Amount debited twice ^Open

Hell Swiggy. I have paid twice to swiggy instead amount should be debited only once. They said that payment gateway will refund and I need to wait at least *-** days, which I have already done. I have attached the screenshot and here is the ord...

Apr 06, 2019 by Aaresh

Swiggy - Approval for refund ^Closed

I have placed an order on *-*-** for which order was not accepted and ultimately amount got debited. It is not been refunded. No further message has been received from swiggy as well. Please try to fix it so that I can make further orders....

Apr 06, 2019 by Varsha chouhan

Swiggy - Terrible food delivered ^Open

I had a bulk order for a party and it was completely ruined because of the terrible quality of the food that was delivered....

Apr 06, 2019 by Shivam

Swiggy - Rude behavior by the delivery boy ^Closed

I have ordered food from Wrap and Roll Mohali today. When executive came to me he started arguing about the address I have given in swiggy whereas I have given a proper address there. He was so aggressive and arguing for no reason. He was also ...

Apr 05, 2019 by Abhishek

I had ordered * chicken biryanis and * butter chicken through swiggy from Golden Orchid Bhubaneswar on **/**/** at **.** pm. The food was delivered at **.** pm. But while eating found that the food was stale and had to be thrown away. The food ...

Apr 05, 2019 by Himaghna Chakraborty

Swiggy - Food order accepted and then cancelled afterwards ^Open

Food ordered from swiggy. I have added a special instruction on cooking. No salad was given and this was third time happen while ordering from food. As per the conversation with the driver, he said my work was only to take food. He said you ask...

Apr 04, 2019 by Udhav Dubey

Swiggy - Poor service provided ^Closed

The delivery guy had delivered the food late and the food was spilt in the packing. This is the issue which has to do with the delivery guy and swiggy. Please ensure we escalate and reach about these issues of swiggy with as many customers of ...

Apr 03, 2019 by Josley jafran vas

I ordered food (Chicken lollypop Biriyani and chicken fried rice) on swiggy (restaurant - Biriyani Bowl) costs Rs. ***/- at around **:**. Customer care from Swiggy called me and told that order is not there at **:** and told me that the food it...

Apr 03, 2019 by Amar Bodasingi

Swiggy - Amount not refunded ^Open

I have ordered food on Mar **, **** from swiggy(Order ID: ***********) of Rs. ***. Unfortunately, the hotel which I have ordered didn't take the order and my transaction got failed and till now my money didn't get refunded. Similarly, on Mar **...

Apr 02, 2019 by Dineshkumar D M

We had given an order and made the payment through paytm but the payment showed declined and the amount got debited. So we selected the COD option and made the payment in cash. Then we came to know that even paytm balance was deducted and we ca...

Apr 02, 2019 by Harshit Desai

Swiggy - Non veg food delivered instead of veg ^Open

On *st of April ****, Pune I ordered Veg Schezwan noodles and Chicken Lolipop. Chicken Lolipop was good but instead of Veg Schezwan noodles, I received Chicken Schezwan Noodles. When I talked to their executive, they said they can't refund anyt...

Apr 02, 2019 by Amit Roy

Swiggy - Items not delivered ^Open

As per the attached screenshot, Swiggy took the money from me and did not deliver the item tangdi kabab. They admit that it was their mistake and kept on telling me that they would deliver my order. Nothing happened and now they just apologised...

Apr 01, 2019 by ANN KURIAN ABRAHAM

Swiggy - Extremely delayed delivery and poor service ^Closed

Swiggy order number ***********. Order delayed by over ** mins. No response from anyone. Forced to leave for work hungry. And got canned responses from customer service. Despite being delayed another order was prioritized over mine. ...

Apr 01, 2019 by Sreenadh Narayanan

Swiggy - Coupon not applied ^Open

I have successfully applied a coupon code name "PMNEWAPR" on one of my Swiggy order. But their customer care is refusing that no coupon code has been applied. Disgusting it is. Should I now require to take the screenshot of every coupon code ap...

Apr 01, 2019 by Rajat agrawal

Swiggy - Account suspended by the company ^Open

I ordered food from Swiggy under their ** minutes or free scheme. When my food was more than ** min late I asked for compensation. As a result they not only refused it but also suspended my account. I have the screenshots as proof that ** minut...

Apr 01, 2019 by Vikas Kundu

I tried placing an order with Swiggy on **th March amounting to Rs ***. The order did not get through but the amount was debited from my account. Regarding this, I tried reaching out to nearly * of the customer service executives. Two at least ...

Apr 01, 2019 by Kameshwari Vijayakumar

I placed an order and the restaurant accepted the order but there was no executive available for delivering the order. I called to customer care where they disconnected the call and customer care was not available further. I want my money refun...

Mar 31, 2019 by Vamshi

Swiggy - No refund given ^Open

I placed an order on Swiggy on March *st **** of Rs.****. I got a call from the delivery agent that concern restaurant doesn't have that food. So I cancelled the order and asked for the refund. It's been ** days and I still haven't received a r...

Mar 31, 2019 by Paresh Sankhe

Swiggy - Refund pending by the company ^Closed

My order cancelled and the amount was deducted. Swiggy said dominos will help you in this. I had spoken to dominos. They said they refund in my amount. They shared a screenshot of refund which I had shared to Swiggy but there is no response fro...

Mar 31, 2019 by Varsha Manvani

Swiggy - Burnt food received ^Open

Ordered food from Swiggy and received totally burnt food. Manchurian balls were burnt because of that whole food including noodles were smelling like burnt. I called swiggy customer care but they didn't help me also swiggy chat didn't provide ...

Mar 31, 2019 by Rishabh

Received completely wrong main dish item and received no support from Swiggy. Customer care told they will ensure such things won't happen in the future. But this is not the first time they are saying this....

Mar 31, 2019 by Vicky Abishek

Swiggy - Order did not get through ^Open

I tried placing an order with Swiggy on **th March amounting to Rs ***. The order did not get through but the amount was debited from my account. I have been following up with customer care since this issue has happened. Only * of the represent...

Mar 31, 2019 by Kameshwari Vijayakumar

Swiggy - Money refunded in dated coupons ^Open

Order no.#*********** The order wasn’t delivered and the sum of ₹*** was returned as a ₹*** coupon that is dated and will expire and it can’t be used with any other discounts available....

Mar 31, 2019 by Arunabh

Swiggy - Pizza not delivered ^Closed

They have cancelled the order and it's a month they are refunding my money neither by Domino's nor by swiggy. My swiggy order no is ***********....

Mar 31, 2019 by Jasika

Swiggy - Food was burnt and uncooked ^Open

The food that I received was of absolutely bad quality and was uncooked. This was a huge order for me. I lost more than **** Rs. I want my money back....

Mar 30, 2019 by Shivam

Swiggy - Different food delivered and disrespectful behavior ^{Awaiting Details}

First thing provides the wrong food. Received burnt tandoor roti instead of tawa butter roti. The second thing the person is very disrespectful. When I was telling concern he closed the conversation in between....

Mar 29, 2019 by Richa aggarwal

Swiggy - Extremely rude delivery guy refused to deliver food ^Open

I ordered from Swiggy on ** March and made an online payment via UPI of *** Rs but the transaction got failed from their side. They just keep on telling that it would be refunded within * days. But it's been more than seven days they haven't pr...

Mar 29, 2019 by Sana shaikh

Swiggy - No refund given ^Open

Order no - *********** I have to say that swiggy is worst with customer relations. They gave me a useless food with spillage and didn’t give me a refund and also not issue my report. I want my refund and from now I will not use swiggy as the...

Mar 28, 2019 by Harshit khurana

Swiggy - Account blocked by the company ^Closed

I have been notified all of a sudden that my account has been blocked on account of me raising too many concerns in a short period of time. However, it is actually very surprising for me because my number ********** wasn't active from **th Feb ...

Mar 28, 2019 by Arjit Pandey

Swiggy - Packing issue with the food ^Open

The packing used by the restaurant from Swiggy is horrible, in spite of multiple escalations Swiggy is not doing anything to improve the hygiene. It's disgusting to get the food in the condition which is presented to me. Using plastic to send f...

Mar 28, 2019 by Josley jafran vas

Swiggy - Not getting proper refund for the order ^Open

I ordered medium size pizza on swiggy but I got a small size pizza having a different specification which I have uploaded. However, when I raised the issue they gave only *** rupees coupon. Why should I get *** rupees when I wasted *** rupees. ...

Mar 27, 2019 by Kank raz

Swiggy - Not received refund ^Open

I have received a wrong order and hence asked for a refund. They said it would be refunded in * days. I have asked them at least * times and it has been ** days since the transaction. They claim to have initiated the transfer. When I asked the...

Mar 26, 2019 by Prithvi vasireddy

Swiggy - Food spillage issue ^Closed

I got food to drown in momo soup. And I ordered two food items. And customer care declined to help me. They told me they can't do anything. I have paid them why should always customer suffer. ...

Mar 25, 2019 by Rahul Krishna

Swiggy - Poor food quality and quantity ^Open

I ordered Chicken tikka from Swiggy app. It was delivered unsealed. I ordered it for Rs. *** and the portion were so less as it was of **-*** rupees. ...

Mar 25, 2019 by Soyeb

The delivery guy was extremely rude. After making me wait for ** mins he said he will not deliver and I should complain if I want to. There was no proper response from Arup and Veronica from Swiggy customer support team. They also had no clue a...

Mar 25, 2019 by Mayank

Swiggy - Spoil food received with fungus ^Open

I have ordered from swiggy on ** March **** from cool biz outlet and received my falooda, lemon juice and a chicken burger. From that, I have received a bad quality fungal formed burger. When I asked for a replacement as it was already late the...

Mar 24, 2019 by Saravanan

Swiggy - The offer not completed ^Open

This is regarding as per this option. I had subscribed to this but I didn't receive anything from swiggy. It has been very disappointing as I was looking forward to a surprise....

Mar 23, 2019 by Kshitij roodkee

Swiggy - Delivered very bad food ^Closed

I have ordered mutton kadi from Swiggy today. They delivered bad, smelled food to me. Swiggy now cheating us by delivered such bad food....

Mar 23, 2019 by PRITY PRIYA

Swiggy - Food sent was not sealed ^Open

The food sent was not sealed and packing was not good in spite of charging for packing. The papad sent was broken and sweet sent was received smashed with little gravy spilt. I had to throw the order and wait for customer care to end up with no...

Mar 22, 2019 by Josley jafran vas

Swiggy - Order cancelled by the restaurant but money debited ^Closed

The order was cancelled by the restaurant on **/**/****. Swiggy executives are saying that money has been refunded. But even after ** days, it is not credited back to my account. They have not provided any way to escalate the complaint. Each ti...

Mar 22, 2019 by Soumya

Swiggy - Amount deducted twice ^Open

On **th March I have placed an order from Swiggy and the amount got deducted twice Rs *** for each transaction total amount deducted was ****. I got a mail that transaction failed and I will receive the amount within *-* working days. No one is...

Mar 22, 2019 by M. Sudha sree

Swiggy - Special instructions were not followed ^Open

I have ordered food from Swiggy. I have given them special instructions that in my food there should be no onion as well as no potato but they didn't follow it as well as when I talked to their agent they said it will not be refund and nothing ...

Mar 22, 2019 by Chirag shah

Swiggy - Received bad quality food ^Open

This was not the first time I received bad or poisoning food from Swiggy and they don't take action against it. Swiggy is trying to play with people's life. Kindly look into this. The order I'd: ***********...

Mar 21, 2019 by Ajay Kumar

I am placing the order for food daily three times from Swiggy. Some times they are delivering the food what I had ordered. But some days they call me over the phone and say that the item ordered by me is not available in the restaurant. It is h...

Mar 21, 2019 by K BALA KRISHNAN

Swiggy - Irresponsibility by the company ^Open

I ordered from Swiggy and the app said that my order was being processed and that I would get the order in ** mins. But in a few minutes, the app pop said the hotel had closed whereas Google said the restaurant was open. ...

Mar 20, 2019 by Xxxxx

Swiggy - Cold food delivered ^Closed

I received too cold food. It was highly disappointing. I requested a full refund for this order but they have refused to say they'll pass the feedback to the restaurant. The same thing happened a day ago. I received a different order. Again the...

Mar 20, 2019 by Anurag Pandey

Swiggy - Wrong food item received ^Open

Wrong food item has been received. I had ordered panner lababdar instead of that I got shai paneer and the quantity of the food is too less according to the amount. ...

Mar 19, 2019 by Aayushi Mittal

Swiggy - Missing items in my order ^Closed

I had ordered from Mc Donald's order #*********** and few of my items were missing from the order, not to mention item received was dead cold. After complaining multiple times, I have been told *. They can give me Rs ** as a token of apology ...

Mar 19, 2019 by Agrata

Swiggy - Package received without seal ^Closed

I ordered food from Swiggy. They delivered me the package without the seal. If required I can give you the proof of chat. ...

Mar 19, 2019 by Josley jafran vas

I have ordered food from Swiggy at around ** pm. Money deducted of Rs. ***/-. After * hr of order time, Swiggy delivery agent called me and said the restaurant not accepting order because some other agent already picked the order. So, they cann...

Mar 19, 2019 by D M KRISHNA

Order number *********** I placed an order on swiggy but the order doesn't confirm. So I talked to a customer support agent he assured me that my order is confirmed and delivery should be made in within **-** minutes. I have confirmed again by...

Mar 18, 2019 by Rajat agrawal

Swiggy - Bad quality food received ^Open

I ordered the food from swiggy and the food delivered to me was stale and burnt also the cold drink was too hot. I complain to the swiggy customer support and they didn't resolve my issue. They wasted my * hour in chat and said sorry for the i...

Mar 18, 2019 by Rishabh

Swiggy - Food missing from my order ^Open

I had order food from Swiggy around **.** am and food got delivered by **.** am. I check the food and found items in food were missing. This was informed to the delivery guy as well as the customer care. They told refund of Rs.*** will get done...

Mar 18, 2019 by Ravi

I ordered a Pao Bhaji at my place and mentioned full address in the details. The delivery boy called me and informed me that he can't come to my place (at the mentioned location). First, he got late. Secondly, he asked me to meet at kid point a...

Mar 18, 2019 by Vishal Pachauri

Swiggy - Rotten food delivered ^Open

I had ordered a few items from a restaurant that was listed on Swiggy. When I received the food, the foul smell came out the second I unpacked the biriyani. I raised a complaint in Swiggy's customer service claiming to have received bad quality...

Mar 18, 2019 by Nived Nambiar

Swiggy - Order not received ^Closed

We had given the order of Rs. ** but received the same worth in Rs.** only. They had given me Rs.** coupon as a refund but when I applied this coupon for further order it wanted Rs. ** again as delivery charges. It means I will have to suffer a...

Mar 17, 2019 by Adeeba arif

Swiggy - Order cancelled and payment not refunded ^Closed

I ordered double egg roll by rolls mania through swiggy. My order was not delivered as it cancelled by swiggy. Also, my amount is not refunded. Swiggy order no last * digits ****....

Mar 17, 2019 by Imran malik

Swiggy - Packaging issue, food got wasted ^Open

I order an ice cream which I received in a total melted condition which got wasted. I asked Swiggy agent, Mr Moloy Ghosh, to refund or give my ice cream back via chat but instead of helping me he talked with me sarcastically and closed my chat ...

Mar 17, 2019 by Aftab Alam

Swiggy - Package was broken ^Closed

I ordered food from Swiggy. When I received it the package was already broken. The food inside was cold, stale and oily....

Mar 17, 2019 by Darshan

Swiggy - Wrong package delivered ^Open

Ordered food was butter khulcha of quantity ** pcs which cost for ***.** and normal khulcha delivered. They have a pathetic customer support team which don't want to accept their mistake in spite of producing them proofs....

Mar 17, 2019 by Habeeb

Swiggy - Delivery executive behaved badly ^Closed

We ordered food from Swiggy, order number #***********. The delivery executive Naveena abused badly for not marking a current location properly to the lady who came to pick up the food. Used bad words by calling her mother sister....

Mar 16, 2019 by Nadhiya

Swiggy - Complaint not addressed ^Open

Https://voxya.com/view-complaint/damaging-use-of-plastic-in-food/19926...

Mar 16, 2019 by Prabhat Gaur

Swiggy - Cheated by the company ^Closed

I placed an order at **.** pm. It was promised to be delivered by **.** pm. I ordered food and made an online payment. The status was shown as "food is getting prepared", till **.** am and then the delivery executive called up and said that the...

Mar 16, 2019 by Kannan RK

Swiggy - Refund not done ^Closed

I cancelled my payment transaction as I wanted to order something else in the middle of the transaction. The amount was deducted from my account. Now it's been more than * days. Still refund is not done. Order id-***********...

Mar 15, 2019 by Sandeep Singh

Swiggy - Uncooked food delivered ^Closed

The food was very uncooked. It was almost raw. Please help me with this....

Mar 15, 2019 by Shivam

I have given special instruction to not include tomato in my order as I am allergic and I asked for a refund since I cannot eat what they provided and to order from another restaurant. The customer care executive Purvi Uniyal just closed to the...

Mar 15, 2019 by Deepa Kumar

Swiggy - Food pack not received ^Open

I ordered fast food for my guest through Swiggy website, they confirmed my order and approx time of delivery was ** mins. Also, payment was deducted from my account but after ** mins a call comes from Swiggy customer care (+************). They ...

Mar 15, 2019 by Debi prasad Senapati

Swiggy - Item was damaged ^Open

I ordered a cake from Swiggy worth Rs. *** at the rate of Rs. *** after coupons and I prepay this order. When the order was delivered it was damaged and when I talk to the customer support they said that they will not able to refund it back. As...

Mar 15, 2019 by Kumar Amulya

Out of ** orders placed with Swiggy *th time they have not delivered it. Please take some action against this company, they keep on refunding the money but that is not the solution....

Mar 14, 2019 by Aadarsh Shaw

Swiggy - Rube behaviour by the agent ^Open

I have cancelled an order today and it was a first order that I cancelled by the time I have been with Swiggy. It was cancelled a minute after the order is placed. They have disabled my cash on delivery option which is unfair for a customer lik...

Mar 14, 2019 by Swathi B

Swiggy - No refund received ^Closed

My bank account showed that the particular Swiggy payment was double time debited. I have raised the complaint to refund@swiggy.in but they have not responded. There is no contact number, mail id and customer care number in their website/app. P...

Mar 13, 2019 by Sowmiya

Swiggy - Rude delivery boy ^Closed

Very scary. The delivery guy was rowdy. He threw the * packs of pizza on to my hand and asked me "Now what" because I questioned him why was he so late? I got it after * hour. Also, chat support is not giving out customer support phone number d...

Mar 13, 2019 by Mahesh Ramakrishna

I ordered chicken shawarma (Order no # ***********). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abo...

Mar 12, 2019 by A Muneswararao

My order number *********** Restaurant – Rajdhani Punjabi Dhaba, Chennai Order – Palak paneer and rajma Chawal Price – About Rs. *** each I was delivered by stale, inedible and stinking rajma by the restaurant. When I brought to the n...

Mar 12, 2019 by Gautam s

I ordered * veg thali from Swiggy. My order delivered by Swiggy and my payment deducted by Paytm account. Then Swiggy automatically cancelled my order due to some reason. So I want to complain against Swiggy....

Mar 11, 2019 by Imran ali

Swiggy - Use of plastic in food ^Open

Despite my several complaints, swiggy is delivering hot food and beverages in leaking plastic instead of aluminium bags. They are not ready to correct themselves, forget the possibility of getting a refund from this company. I'm very scared as ...

Mar 10, 2019 by Prabhat

The delivery agent tells me that some other customer fraudulently took my order from him. However, I call the customer support executive of swiggy, he says he has delivered my order....

Mar 10, 2019 by Baniaz

My order was delivered to someone else and when I raised complaint the chat assistance telling that this is due to the technical issue and they refunded my amount also which will take *-* days to clear. Now it's almost **.** pm. Now, what shoul...

Mar 09, 2019 by Jayakar yazala

Swiggy - Rider dash a boy ^Closed

Swiggy rider dash an * STD boy in Evershine Nagar opp.pizza hut in Malad (West). He was not waiting to look back. What happened to him it's final exam time. Swiggy rider details MH ** **** middle alphabets are missing. Please look into it....

Mar 09, 2019 by NITIN PRABHAKAR PATIL

Swiggy - Refund not completed ^Open

My refund for order no. ***********. I ordered on ** February **** is still pending. Money was deducted from the account but the order was failed. Later there was a message that payment for the order is failed the amount debited from the accou...

Mar 09, 2019 by Shubhanahi

Swiggy - Wrong food delivered and no refund ^Closed

I ordered an XL burger and paid close to *** and I received a regular burger priced **. Swiggy refunds only Rs **. Not at all fair. How do I take them to court and destroy them for their brutal behaviour? The customer care was also very aggress...

Mar 09, 2019 by Steve Moreira

Swiggy - Food has delivered from different restaurant ^Open

I ordered food from the mostly Mughlai restaurant through swiggy and swiggy has given the bill of mostly Mughlai but the food delivered to me was packed in the name of dui pare Bangla restaurant. And I think this was swiggy pre-planned because ...

Mar 07, 2019 by aditi das

Swiggy - Package not received ^Open

I ordered the two items, but I am not received * item. I called the restaurant owner he talked very badly. Then I called to them, Swiggy cc person told to me swiggy was not responsible for missing order. Swiggy can take only feedback. I ordered...

Mar 07, 2019 by Vakacharla srikanth

Swiggy - Refund not initiated ^Closed

I ordered pizzas from dominos through swiggy on **th of February and it was delivered late. I demanded refund and dominos agreed to it. They initiated the refund to swiggy on *th of March but swiggy isn't refunding me and on top being very irre...

Mar 07, 2019 by Vidita Kambli

Swiggy - Received the non veg food instead of veg ^Closed

I have ordered veg paneer and paneer tikka roll from the swiggy. When I received my order and my mom had a bite. At first, she didn’t realise that its a chicken roll. When I got to know that, I immediately called the swiggy and restaurant. Th...

Mar 07, 2019 by Surbhi jindal

Swiggy - Refund not recieved ^Closed

I have not received my refund of Rs *** from swiggy of an order which was cancelled by swiggy placed on ** Feb **** and till now I have not received any refund of my cancelled order. Swiggy has a policy of refunding the money within * to * busi...

Mar 07, 2019 by Vikram Bhaskar

Swiggy - Extra item not included in order ^Closed

I ordered a club sandwich from Subway. I chose the egg as an extra item to be added. However, the sub did not have egg in it. It is the second time this is happening. I have tried to contact customer support multiple times but they simply claim...

Mar 07, 2019 by Sreenadh Narayanan

Swiggy - Payment made but order not placed ^Open

On **th Feb I was making an order on Swiggy. Due to some error on Swiggy's app, the order was not placed but my money from paytm was deducted. Now they both are blaming each other....

Mar 07, 2019 by Shashank Jain

I made a purchase of chicken biryani from Swiggy with the spicy restaurant for *** and paid through online but it said payment was failed and for the second time also I made the payment and said the same thing that payment was not completed but...

Mar 07, 2019 by Thirupathi Reddy

Swiggy - Did not deliver the ordered item ^Open

My ordered item not delivered by Swiggy. Moreover, they called me to say that they will not deliver as the distance was more than * km - while in actual the distance between the GPRS location and actual location is less than * km....

Mar 06, 2019 by Sanjay kumar mukherjee

Swiggy - Delivery issue by the company ^Closed

I placed an order and after waiting for an hour the delivery guy said he can't deliver the order. Order number: #*********** Delivery boy contact details: **********...

Mar 05, 2019 by Mahua

Swiggy - Amount not refunded ^Open

I order on **nd of Feb and that order got rejected but till today I didn't get my order amount refund. They provided fake email id for the refund and customer care also recorded messages....

Mar 05, 2019 by Mehak

Swiggy - Food delivery executive issue ^Open

I had placed an order with Keventers. The delivery guy took more than the required time due to being lazy in picking up the order and then filling petrol on the way. I don't think I should pay delivery charges if Swiggy is not willing to fire s...

Mar 04, 2019 by Aditya bhala

Ordered food for Rs *** paid on *rd March ****. Order number ***********. The delivery person on phone spoke to Swiggy customer care who told me they will send fresh food. After waiting for a while found that the order was marked as delivered....

Mar 03, 2019 by Praku

Swiggy - Nonveg food delivered instead of veg food ^Open

On **th Feb night I ordered veg samosa platter and they gave me chicken samosa. I'm a Brahmin and this had done a deep impact on me. I want the restaurant to be banned from swiggy....

Mar 01, 2019 by Priyanshi Patsaria

Swiggy - Burnt food delivered ^Open

I have ordered * roti and paneer from this company and what I have received was just garbage. The roties were black brunt. Paneer was nothing but oil. I have done the complaint just after the order but no refund is given by them....

Feb 28, 2019 by Parmesh

I ordered two times from swiggy on **/**/** both time they cancelled my order. I don't know why?? I complain to them they said your money will be refunded in * days but I didn't get the till now. And now they are not replying to my messages. ...

Feb 25, 2019 by Aman prakash

Swiggy - Company delete my account without my permission ^Open

Now it has been more than * months my refund has not yet received. I have contacted their office still they are not responding. Please do something....

Feb 25, 2019 by Harish Radhakrishnan

Swiggy deleted my account without my permission. Please do the needful. I want your help in this matter....

Feb 24, 2019 by PRALOY DATTA

Swiggy - Rude behaviour by the customer care ^Closed

I called customer care to track my order. A girl named Pranitha attended my call. She was very arrogant and rude. When I asked about the reason for the delay in delivery she told me that 'even we are humans' , ' hum log bhi insaan hein'. I am ...

Feb 24, 2019 by Berin K Babu

Swiggy - Stale food and different than ordered ^Closed

I ordered mutton Biryani from a restaurant through swiggy. However, it didn't appear to be containing mutton pieces and moreover, the pieces were stale and cold inside a hot biryani. I complained to the swiggy customer care but they refused t...

Feb 22, 2019 by Anurag Raj

Swiggy - Delivered food was not fit to eat ^Open

I've ordered subway with plain bread but swiggy provided me with the wrong bread. I contacted them immediately as stating that I've got wrong order but they did nothing and simply said they have taken feedback. This is not the first time. I hav...

Feb 22, 2019 by Shivam bedi

Swiggy - Refund not done ^Open

I had order food from Swiggy on **-**-**** and the order was cancelled by the restaurant. It has been one month till now I didn't get a refund back. I contacted the customer service about * to * times all of them are saying it will take *-* day...

Feb 21, 2019 by T V SVA TEJA

Swiggy - Order cancelled by the company ^Open

I ordered for food as attached, however the order was cancelled by Swiggy agent ( as accepted by customer care executive in the call I made at *:** PM) saying that I was not reachable in my mobile to check for cancelling the order, which never ...

Feb 20, 2019 by Habibulla Khan

Swiggy - Order not delivered on time ^Closed

This is regarding swiggy order no. *********** delivered from juice maker which has ** minute or free service guarantee. The order was placed at *:** pm and delivered at *:** pm (proof attached). When contacted customer chat, the executive clai...

Feb 20, 2019 by Nilesh Dalvi

Swiggy - Incomplete order received ^Closed

I have ordered daal khichdi tadka and order received on daal khichdi without tadka. Money and parcel both collected from me and no replace order received. My Order No was #***********...

Feb 20, 2019 by NIKESH SHINGADIA

Food not delivered but I got the message that I have received my order. I got the call from this number- ***********. Please give me my refund otherwise will do FIR of both swiggy and the restaurant. The matter is not about the amount that is s...

Feb 18, 2019 by Divyesh Verma

I have placed an order in xyz restaurant. Swiggy follows * criteria *) order placed *) preparing food *) out for delivery. I've received the message like your order is out for delivery. I received a call from the delivery guy he said, sir, yo...

Feb 17, 2019 by Kingston

They did not deliver the food even the rider was not able to reach to my location and I was continuously trying to locate my address from last one hour but still, he is not able to reach. Finally, in the end, he said I am new at this location. ...

Feb 16, 2019 by Asim kumar

Swiggy - Not addressing the problems ^Closed

Swiggy is not resolving the issues with the orders. The site always shows that the error has occurred in the help option. There is no way to reach out to them which is completely a dictatorial behaviour in the service economy....

Feb 15, 2019 by Sagar Teotia

I ordered a milk chocolate waff-wich from Belgian waffle on swiggy. However, the order I received, after *.* hours, was a dark chocolate normal waffle. Moreover, the delivery man did not even have ** rupees change. When I tried to pay via an ...

Feb 14, 2019 by Saniya Shah

Swiggy - 30 mins guarantee or free promise broken by swiggy ^Open

I ordered food on swiggy at *:**pm on. The waiting period for the order was ** minutes. at **:** pm I receive a message that the order has been delivered. I contact the delivery person and he says that he had met with an accident and had not ta...

Feb 14, 2019 by Deepak Joy

Swiggy - Payment not received ^Closed

Hi I have been running as a swiggy temp. delivery boy for * days and they have not given me payment.They said the payment would be done on jan * **** now it has been more than one month still not received payment.i went to there office and rep...

Feb 14, 2019 by Harish Radhakrishnan

Swiggy - Items are missing from the order ^Open

Today I ordered two veg meals for my family members. After the delivery, I saw Chapatis are missing from both of meals. I lodged a report at the customer care of Swiggy. But they didn't respond very well. Total amount of this order is ***. I wa...

Feb 14, 2019 by Arthita Batabyal

Swiggy - Food is not as per ordered ^Closed

I orderd Corn and Peas sub *" from Subway, Ruby Area, kolkata. The item received in time. Butthere is not a single piece of corn or Peas. Remove Subway from your list of food server. Debapriya Rahut ...

Feb 13, 2019 by Debapriya Rahut

Swiggy - False assurance of refund ^Open

Swiggy escalation executive have assured me that refund of Rs.*** will be refunded within * to * working days but its been more than a week. I have not received refund of rs.***. Swiggy is the worst service where they are not able to provide p...

Feb 12, 2019 by HANSON MENDONSA

Swiggy - Non Veg food delivered under veg food box ^Open

Hi I had ordered one non veg quesadilla and one veg quesadilla for listed restaurant ("Firangi bake"-www.firangibake.com). After receiving the order, during eating, we found that restaurant had deliverer the non veg item in veg item. This is ...

Feb 12, 2019 by Akshay Agarwal

I placed this order today as I had function at home hoping this will be delivered within ** mins. But u guys delivered the order ** mins so I had to serve my guests very late. Now before I place the order there is nowhere swiggy talks about the...

Feb 09, 2019 by Karthikeyan Subramaniam

Swiggy - Late spoiled food delivery ^Open

Hi , i have ordered food on swiggy on **-Jan-****,the delivery was very late and * item was missing immediately I informed to swiggy they said that they will refund my money, afterwards in the delivered food biriyani was chilled and it gives so...

Feb 06, 2019 by Thiruveangadam

Swiggy - Food delivery denied ^Closed

My email address is krishnaeee****@gmail.com, I've placed the order in Swiggy app but it the app has considered some other delivery location * km long and delivery executive denied to deliver to my right location, swiggy customer care is saying...

Feb 05, 2019 by Krishna Kumar

Swiggy - Account Suspended ^Open

I had money in my account rs** It has been blocked now for no reason Mob ********** This is intended revenge against me by Swiggy for asking my refund. They have purposely barred my account. I am not able to place any order l. Moreover, m...

Feb 05, 2019 by Racheet Mehta

Swiggy - Account suspended ^Open

@SwiggyCares @swiggy_in Why the hell is my account blocked, It shows that it's suspended. I have a **Rs promo code in that. Who's gonna give me my money back. Don't care about the app. I have zomato n UberEats. Never Using Swiggy again but wha...

Feb 05, 2019 by Racheet Mehta

Swiggy - Package for 2 food items not been delivered worth 150 each ^Open

I have placed * quantities (Birayani worth Rs.*** each exclusive taxes) from the restaurant Kabab magic where i have made payment for * packages through my debit card, when i have received the order only * qualities of packages of food have bee...

Feb 03, 2019 by HANSON MENDONSA

Swiggy - Membership benefits not given. ^Open

I had taken a swiggy super membership. It gets free delivery. I paid ***rs for that. I understand my orders should be above **rs to gret free delivery and I make sure of that. Still it charges....

Feb 02, 2019 by Berzese Todiwala

Swiggy - Refund/Replacement not given. Wrong food delivered ^Open

Hi I had ordered cheesecake fantasy icecream through swiggy from cold stone... Costed me Rs ***They delivered chocolate ice cream...I am allergic to chocolate...and I would never spend Rs*** for chocolate ice cream When contacted swiggy to ...

Feb 01, 2019 by Vinaya

Swiggy - Lost of documents ^Closed

I am nitish bharadwaj and one day i went to join in swiggy as a delivery boy and i met an agent in office at night *pm.. I spoke to them and ask about details and they took my documents originals ( Adhaar, Pan card, driving license,) and i said...

Feb 01, 2019 by T NITISH BHARADWAJ

I ordered Chicken masala which is Red in Gravy but got Some other Sabji Of white Gravy Even after their staffs promise to replace to product,swiggy is not giving me replacement Mob ********** Order #*********** Order #*********** ...

Jan 30, 2019 by Racheet Mehta

Swiggy - Did not get refund for a cancelled order ^Open

I have ordered a dominos pizza through swiggy in Hyderabad on **Jan****.i paid Rs***/- for the pizza through order id ***********. Dominos called me and said we don't serve your area and refund will be credited in a week. It's been ten days now...

Jan 28, 2019 by Tannery Venkata Naresh Kumar

Swiggy - Spill of curry ^Closed

I've been promised for a refund but later is said that there's no refund....

Jan 28, 2019 by Jahnavi

Swiggy - Inadequate Food quantity, poor packaging, might be eaten ^Open

The food quantity was very less, not sealed, took ** for packaging still poorly packed. Ordered from Sindhi society gymkhana club, Chembur. Also know as olive garden...

Jan 26, 2019 by Nandita Manjhi

Swiggy - Mutton biryani without mutton ^Closed

Swiggy delivered the mutton biryani without a single piece of mutton. They are not agreeing to refund the money now when I requested them. ...

Jan 26, 2019 by Pawan Pandey

Swiggy - Swiggy Payment Failure Issue ^Closed

Hi Team Swiggy Order - ORDER #*********** | Fri, Jan **, **:** AM Its painful to say I suffered a lot because of Swiggy. I was trying to place order on **th Jan from Subway on swiggy. It got failed multiple times, from Kotak Mahindra Bank...

Jan 26, 2019 by Santosh Ghude

Swiggy - Wrong Items Received ^Open

I had ordered for a Breakup party eclair and Nutty Choco Donut, however, got some different donuts. I contacted Swiggy via chat and was promised a replacement, which i got in about ** minutes however, that was also wrong item. I again contacted...

Jan 25, 2019 by Manisha Sharma

Swiggy - Wrong food delievered ^Open

I had ordered food from Dwight.but they delivered the wrong parcel.when I contacted that I got the msg Amount will be refunded within ** hours.it has a been a week now.Now they are saying they can't give refund Location Bangalore. ...

Jan 22, 2019 by Nimesh

Swiggy - Food delivered was in bad condition ^Open

I ordered food on **th Jan at *.**pm After so many follow ups with delivery person and swiggy executives I received my food around **.** pm. Approx after * hrs. Thanks condition of food was very bad, boxes were open, seal was not proper, foo...

Jan 22, 2019 by Swati singh

Swiggy - Inadequate quantity and missing items (chutney and sambar ^Open

I paid my money through uco bank card. Ordered in dominoes. They told some connections issue. So I canceled order. Now I didn't receive refund...

Jan 19, 2019 by Sandheep eashwR

Swiggy - Fraud deduction ^Closed

delivery boy said he will come as per Google Maps ( not accurate) .. and not as per the address.. I had a heated argument with him and taught him basics of delivery.. that it needs to be delivered to an address.. but later he confessed t...

Jan 19, 2019 by Vishal Thakur

Swiggy - Item missing in parcel ^Open

I had ordered food from swiggy but to my surprise tandoori item was missing from the parcel although I had paid for it. Just fooling customer and making money using dirty tricks. Order no.-*********** Registered email id-utksrnjn****@gmail....

Jan 19, 2019 by Utkarsh

Swiggy - Order was accepted by Swiggy but food wasn't delivered ^Closed

I have placed an order *********** in Swiggy. I received a call *hour later that restaurant is closed. If the restaurant is closed why were the options shown. And for the deducted money they ask me to wait for *working days. I want my refund ...

Jan 19, 2019 by Swetha Yellanki

Swiggy - Got different item from swiggy ^Open

I ordered food from swiggy got wrong order and when i asked for replacement they said they can't and when i said refund my money they again said they can't....

Jan 19, 2019 by Saurabh singh

Swiggy - Swiggy cheating customer ^Open

I had subscription to swiggy super and after one or two days they have suspended my account if I ask for refund on subscription they tell that system has suspended the account we can't help you ...

Jan 17, 2019 by Keshav Murthy t

Swiggy - Cancled orderd without calling ^Closed

A few days back when i ordered food on swiggy. The food was cooked & brought near the location as given by me but the person who had came with the food didn't called me once & he cancled the food by himself.n the company charged Rs-**/- to me f...

Jan 17, 2019 by Abhishek achary

Swiggy - Salary not issued ^Closed

I'm a part time employee of swiggy , I did received my salary for More than two weeks I have raised so many complaints in swiggy app but the didn't take any action regarding the issue I have write down to the mail sriharsha@swiggy.in whos a CEO...

Jan 15, 2019 by Sreejan

Swiggy - Product delivered was different but refused to refund ^Closed

Sir , I ordered plain chicken kabab from Meaty restaurant (swiggy) but the order delivered was different from ordered. So I complained about it from HELP section of the app swiggy, but the customer care executive asked me for the replacement an...

Jan 14, 2019 by Bhag Chand

I had orderd neer dosa from banana leaf and the quantity or presentation makes me feel it’s half eaten also chutney and Sambar where missing...I want full refund ...

Jan 14, 2019 by Dhwani shah

Swiggy - Rotten and spoiled food ^Open

Hi I had ordered a food from swiggy. After when I received my order I got spoiled food. It was ** : ** AM I was damn hungry when I called on helpline number the executive asked me to eat rotten food and said he will refund the money. When i ask...

Jan 14, 2019 by Akshit Shivhare

Swiggy - Order Automatically Cancelled and Cancellation fee Deducted ^Open

I ordered something from swiggy amd told them to warm it uo and then send it. But they gave cold item so i requested for replacement but again the send me cold item so this time i asked for refund and they refused stating that they only do once...

Jan 13, 2019 by Shrey Mangla

I ordered *KG Bikaneri Burfi of Rs. ***/- from BTW, Janakpuri via Swiggy (Paid Online). Order No. #***********. Date-** jan **** time **.** am. I ordered it from my brothers swiggy a/c. I was in continuous contact with the delivery person who w...

Jan 12, 2019 by Rohit Garg

Swiggy - Package Not Delivered ^Open

Maine Swiggy App se Do baar order placed kiya or hr baar mujhe two hour wait krne ke baad bhi mujhe mera order nhi mila. or jb maine delivery boy ko call kiya to usne bola ki apna order khud aake leke jao. or phir kuz der baad mujhe message mil...

Jan 11, 2019 by Ravi Pal

Swiggy - Very bad quality ^Closed

I ordered two yoghurts from yogurts studio. Both of them were their bestsellers so the total with of Food was *** INR. It was not made Properly and it smells pale and taste absurdly. I was not able to eat this as I was afraid of my healt issu...

Jan 11, 2019 by Mohit Singhvi

Swiggy - Missing items ^Open

I have ordered a food on swiggy but I didn't received add-ons there I complained there but no one is careing taht issue...

Jan 10, 2019 by Rakesh

Swiggy - Bad food quality ordered on swiggy ^Open

This is to bring notice to all of you that I have ordered food from swiggy, restaurant name is *x restro Gurgaon . Food was smelling bad....

Jan 10, 2019 by Tripti joshi

Swiggy - Got diffrent product than what ordered ^Open

First I order Chicken Masala but I received Prawn Curry. After raising the complaint to swiggy they arranged the replacement. But the replacement order was also not the chicken masala what I ordered and the container was just filled with bones....

Jan 09, 2019 by ajit kumar singh

Swiggy - Mosquito in the food ^Open

I have order chicken kadhai from swiggy and when I open a package ,I found mosquito in the food ..whole food got wasted ..I want refund ...

Jan 09, 2019 by Kishu raj

Swiggy - Order delivered in worst condition ^Open

I order chicken , roti and churma from swiggy. But due to poor packaging the chicken box opened and the chicken gravy soiled all the items . I complaint about it using HELP section of Swiggy but customer care even not replied . My order I'd ...

Jan 06, 2019 by Bhag Chand

Swiggy - Paying Extra for their mistakes! ^Closed

I ordered my food as usual and was waiting for it, then the delivery person calls me up and says the order items you placed aren't available so the restaurant is ready to 'Replace' it with given options, and when I chose from those options, the...

Jan 05, 2019 by Rajat Thakur

Swiggy - Provided non-veg food instead of veg ^Open

I ordered veg cake instead with egg wad delivered. I tried talking to the support but they are not helping. I tried calling, talking to chat support as well as dropping a mail nothing helped....

Jan 04, 2019 by Priyam Bakliwal

Swiggy - Misleading marketing and fraud ^Closed

when i went to offers section of swiggy app there was a coupon code that if i pay through amazon pay i will get ***% cashback upto ***rs i applied that coupon and it got successfully but to my dismay i didn't got my due cashback. when i contact...

Jan 04, 2019 by Akash

Swiggy - Low quality food delivery ^Open

I ordered for Biriyani from swiggy. It had a hair in it.i asked for refund for the low quality food but the executive from Swiggy said as per company norms they would not refund for low quality food. ...

Jan 02, 2019 by Rukmini Mukherjee

Swiggy - ReplaCement food order not delivered. Order cancelled nd money not refunded ^Closed

I placed an order with swiggy on **st December for purchase of food from pop tates Lower Parel Mumbai then I got a call from swiggy that the delivery boy has had an accident and whether I would like a replacement order fulfilled I said yes but ...

Jan 02, 2019 by Nipun Gupta

Swiggy - Order not deliverd ^Open

I orderd coldrink from swiggy but they could not deliverd it but they was sending me a message that the order delivered to me. ...

Dec 31, 2018 by ashish choudhary

Swiggy - Items Missing in swiggy delivery but no refund ^Open

Date: **-**-** Location: Chennai I ordered * items in Swiggy.Only one Item is delivered, * items are missing. So I immediately called swiggy customer care. I demanded for immediate redelivery of the missing items and their customer care re...

Dec 30, 2018 by Jake

Swiggy - Swiggy delivery boy behavior is very very bad and not acceptable at all. ^Open

I ordered food on **-**-**** and i cancelled the order within ** mins . It was mentioned that my spent amount will be refunded in *-* days and today is the **th day and till now they have not refunded . #worse service ever...

Dec 30, 2018 by Muntaha

Swiggy - Swiggy food poisoning ^Open

I ordered food via Swiggy - Mexican burrito. After eating the food, there was continuous vomit and diarrhoea. Seems that the quality of food was poor. My wife, a mother of an year old child suffers this condition for nearly * days now. I ...

Dec 28, 2018 by Jason

Swiggy - Adqueate food not received ^Closed

I did not receive sufficient food I asked for refund they have not provided. I ordered family pack biryani less food provided. Not even a second person can eat. Said to customer service refused to do compensate swiggy is cheating customers by p...

Dec 28, 2018 by B. Goutham reddy

Swiggy - Received incomplete order ^Open

I got incomplete order from swiggy and asked delivery guy to wait to check order as it seem incomplete but he ran away and after asking him he says he doesn't know at all about all this I told him I will complain about it he told go and do it n...

Dec 28, 2018 by Sachin Kumar Gupta

Today I am sick. But Swiggy delivery boy behavior was very very bad and not acceptable at all. From swiggy it was said that it was home delivery but the delivery boy told me to come to the gate otherwise he wouldn't deliver the product. I reque...

Dec 27, 2018 by Arthita Batabyal

Swiggy - Promotional offer not delivered : Cheating ^Closed

I have purchased the swiggy super on ** Nov. As. Mentioned in the promotion email, i should received the Gourmet passport of dine out.When i raised the concern initially. Swiggy chat support asked me to wait for **-** hour. Then i got no respo...

Dec 27, 2018 by Jagannath Parija

Swiggy - Transaction dispute ^Open

My swiggy account is linked with amazon pay for orders.. From last ** days, my amazon pay account has been debited thrice in different orders placed by the fraudster. Whilst have contacted swiggy immediately and raised concerns but there has be...

Dec 26, 2018 by Vikas Dugar

Swiggy - In the name of Swiggy SUPER they are cheating. ^Open

I got a Swiggy Super for * months.. they said it I won’t be getting any deleviry charges.. yesterday on **/**/** I orders food from a restaurant where in my app the amount shows ₹***/- and in my wife’s app where she doesn’t have Swiggy ...

Dec 26, 2018 by Vishal Vignesh Ram

Swiggy - Items delivery wrong and missing ^Closed

My order number *********** has one item missing.earlier for my order *********** swiggy delivered wrong item. For both the orders they have neither replaced nor refunfed me the full amount. When i called them they only said that they will tra...

Dec 26, 2018 by Devesh Tripathi

Swiggy - Food item was missing and refund not done ^Closed

I had ordered * items of food on Dec **, **** **:**pm. the delivery boy took full amount in CASH mode of payment. However, * item was missing and on chatting w/ Swiggy and wasting nearly * hrs of my precious time, i have below concerns: a. Eve...

Dec 25, 2018 by Kiran

Swiggy - Swiggy order not delivered but message received as order delivered ^Open

I had ordered the food in new delhi but I did not get the food. My money is deducted but not refunded. Deliver boy says that he had delivered but I did not get the food. His mobile no is **********. His name is vivek Bidhuri. Date - **/**/***...

Dec 25, 2018 by Tabish Shakeel

Swiggy - Amount refund ^Open

i have ordered foods from swiggy app,then i pay through my debit card but i received your payment order not completed message to my phone.But amount got debited from account.payment order number #***********....

Dec 24, 2018 by dinesh ram

Swiggy - Swiggt Items missing from order ^Open

I have ordered food from new Krishna bhojnalay bareilly (order no. ***********). I haven't received complete order. Paneer tikka worth Rs. *** was not delivered to me for which I have a proof also which I am attaching with this complaint. I hav...

Dec 22, 2018 by Kushal

Swiggy - My order was cancelled. ^Closed

I ordered pizza of Rs ***. It was cancelled without my knowledge and they are adding cancellation fee of Rs ** when Iam trying to reorder....

Dec 20, 2018 by Kanaparthi Kavya

My order has not delivered but i received a message saying order delivered . Delivered agent number is switched off once i receive the message. Delivery agent number *********** Customer care A_Jaydeep didn't solve my concern even after ex...

Dec 19, 2018 by kishore kumar

Swiggy - Items went.missing ^Closed

some of the food item went missing. called customer executive. they said they cannot refund the amount of items missing and no other solution they can provide...

Dec 19, 2018 by VISHAL DEDHIA

Swiggy - Wrong order delivered ^Open

I ordered honey chilli fries, and received normal fries. Swiggy accepted there fault but denied to compensate and asked me to have this order only....

Dec 18, 2018 by Arpit Madaan

Swiggy - Wrong item delivered and misbehaviour of Customer care executive ^Closed

I have ordered a Egg Chowmin and Fish Fry. I got Veg Rice in return. When I asked customer executive officer, they misbehaved me completely. Firstly they told they can give **rs refund coupan, next they told they can only issue **rs. As if it's...

Dec 18, 2018 by Soumik Bhattacharya

Swiggy - Refund not getting processed on wrong item delivery by swiggy ^Closed

Hi , I ordered vanilla capaccino from cafe coffee day but I received normal capaccino so I asked them for refund but no refund is getting processed....

Dec 15, 2018 by Swati shukla

Swiggy - Delayed Order Delivery and Ordered Item is missing ^Closed

Swiggy delayed my food delivery by *.* hours and the delivery order is amiss with one item. Not just the delay, their customer care is pathetic. Their are closing the case without resolving the case. swiggy made me wait in sheer hunger for past...

Dec 14, 2018 by Bibin Baby

Swiggy - Refunded not received. SWIGGY ^Open

i paid through upi mode of payment of RS **** which was deducted from my account. I got a message telling me whatever amount has been deducted will be refunded and that the order didn't go through. Later i did cash on Delivery and paid via cash...

Dec 14, 2018 by Deodatta Phadke

Swiggy - My Amount was not refunded. ^Open

On *th Dec we have ordered food through swiggy. Tough luck my order was cancelled and they have charged me an amount. Still now i didnt receiced any amount....

Dec 13, 2018 by Sathishkumar

Swiggy - Missing items while delivery ^Open

I ordered from Swiggy today on ** Dec **** at *:** pm. The first order that I received was all spilt and I raised a complaint with Swiggy and they assured to replace the order. I received the replaced order at around *:** pm. The order was two ...

Dec 11, 2018 by Zulekha Ebrahim

Swiggy - Swiggy's Irresponsible Delivery Boys ^Open

So the other day I was driving back home and right outside the lane of my building where I had to take a right to enter the building, following the driving rules I had kept my right indicator ON, the swiggy delivery boy tried to take an overtak...

Dec 11, 2018 by Gazal Kothari

Swiggy - Different order delivered ^Closed

I ordered Gobi prantha but I received makki roti. I want refund for the same....

Dec 09, 2018 by Gaurav Jamwal

Swiggy - Food qualtiy was too bad ^Closed

Chowmein was spoiled and stinks. Pizza had no taste. Overall food quality was damn bad. I want my money back that's it....

Dec 08, 2018 by The Hacker

Swiggy - Delivery Delayed & Wrong item ^Closed

firstly my order was supposed be dliver in ** min it took ** min to get deliver and i have ordered shahan chicken boxes * and * shawarmas shahan chicken box means i checken box french fries and * rotis and they have delivered small packet o...

Dec 07, 2018 by syed imran ali

Swiggy - Wrong item sent, swiggy refusing to refund and compensate ^Open

I ordered chana roast dosa and onion uttapam, I did not receive any chana roast dosa, instead I got a disgusting onion dosa, swiggy claims it's not in their hands I demand the **rs i paid for the item I never received back. swiggy refuses the s...

Dec 06, 2018 by Deepak Pinjani

Swiggy - Food item not delivered ^Open

I ordered chicken teriyaki sub **"(** cm) ** but i got chicken salad...

Dec 05, 2018 by bhukya jayadeep naik

Swiggy - Swiggy not giving refund of burnt food ^Open

I asked for refund from swiggy and they simply denied. Attach the pic of food delivered....

Dec 05, 2018 by Mohit

Swiggy proclaims that ** minutes or free for which i had ordered today and the delivery took almost ** minutes and for which i raised a complaint asking for my refund but the customer support is denying saying its not in their database i reques...

Dec 05, 2018 by Mohammed rayeed

Swiggy - Package was dropped and rude customer service ^Open

I had ordered my food of rupee *** from swiggy, but for any issue I had to cancel it.. on the cancelation they charged Rs.**. but after this cancelation I have no any notification regarding my refund....

Dec 05, 2018 by Diwakar Thakur

Swiggy - Worng order And unprofessionalism ^Closed

I knoe your acompany has now name and in one of most establish companies in delievery section but I guess you have no heartings for customer satisfaction, Today in the midnight i had ordered from one of the restaurant Cafe Hangout Chattarpur, I...

Dec 03, 2018 by Shobit Thakur

Swiggy - Stale Food ^Open

This is my second complaint with swiggy and will be never ending until I stop using swiggy. I ordered from a highly rated restaurant and got a stale food which was not at all eatable. It was not at all eatable. I will better stop using Swiggy....

Dec 03, 2018 by Sudhanshu Kumar Singh

Swiggy - Damaged item was delivered ^Open

Swiggy Food Ordering website ...

Dec 01, 2018 by Aditya Mishra

Swiggy - Receiving messages from delivery boy ^Open

I had ordered from Idlies restaurant through Swiggy on Nov **, ****. A day after I received the order, I have been getting messages in WhatsApp from an unknown number. Later on that day I found that it was the number of the delivery boy who bro...

Dec 01, 2018 by Shrilakshmi priyadharshini

Swiggy - False offer and faulty application ^Open

When I opened swiggy app to order food online I saw there are offer showing up next to few selected restaurants. It says ** mins or free. So I selected McDonald's. I ordered my food around *:** pm and I receive my order around *:** pm. So I ini...

Dec 01, 2018 by Puja Paul

Swiggy order id-*********** the delivery guy dropped the order by mistake no offense a mistake from a poor chap its okay but the kinda service these people gave me was lathergic and way too least bothered firstly got a text saying the order was...

Nov 29, 2018 by Anwesh alur

Swiggy - Money has not been refunded ^Open

i have ordered online on swiggy and made a payememt via debit card my money has been deducted from the account and the order has not placed in the restaurant then i have cancelled the order and swiggy executives has generated refund for the or...

Nov 28, 2018 by SHANMUKHA SAI KRISHNA RAVIPATI

Swiggy - Poor service ^Closed

Hai my order was from frozen bottle coimbatore and I was not available at the location which I gave in the swiggy app. I was at my friends home which is just a min away from the given location. After some time the delivery executive phoned me a...

Nov 27, 2018 by Anoop

Swiggy - Spilled Food Delivered ^Closed

I have ordered food through Swiggy on Nov **, ****. The delivery boy showed up with spilled food. I raised the concern on call at same time but they said due to system they can't do anything. Try to speak to agent over the chat & they passed a...

Nov 27, 2018 by Manish Gautam

Swiggy - Package spillage ^Open

I order two items in swiggy and the time got spilled I can't eat something that got spilled inside a plastic cover and swiggy is not ready to refund the whole amount...

Nov 24, 2018 by H Suresh

Swiggy - Food or Oil ^Closed

Order No: #*********** Date: Fri, Nov **, **:** PM Food was too oily and was not eatable, contacted customer care for help but no help....

Nov 24, 2018 by Sudhanshu Kumar Singh

Swiggy - Missing order ^Open

I ordered * kulfi sticks from Bombay kulfi through Swiggy and received only * and one incorrect one. Tried calling Swiggy but no help. They don’t even try to listen. Ordered date - **-**-****, Time - **:** PM...

Nov 23, 2018 by Krishna Nayan

Swiggy - Damaged food delivered. ^Open

I ordered Lebanese chicken pizza and garlic bread stick from Pizza hut. It was my first order at swiggy. Upon delivery I saw food was damaged and spilling as pizza box was squeezed and pizza was broken inside with topping sticking to corner of ...

Nov 23, 2018 by Allan Joseph

Swiggy - Food not delivered on time ^Closed

I orderd the food at *pm but the food was delivered at **:** pm. when i was ordering the food the time of delivery was around probably ** minutes. but once the order was confirmed i got the text that my order will be delivered after ** minutes ...

Nov 22, 2018 by SUBHANU ROY

Swiggy - Package order is changed ^Open

My order I'd is#*********** I order for half tandoori Chicken but it came grilled chicken i am very much of upset for this i have updated the photo ...

Nov 22, 2018 by arun

Swiggy - Special instructions not followed by restaurant chained with swiggy ^Open

I ordered food * n half hours back n still no food. Just says the delivery guy is in restaurant from * hrs....

Nov 21, 2018 by Jeevan

I had provided special instructions of food without Onion and garlic on my swiggy order *********** awarded to Chatkaras restaurant on **/**/**** **:** pm. The order was delivered with food containing onionand garlic. I called customer service...

Nov 20, 2018 by Jigar patel

Swiggy - Refund not recieved ^Open

Swiggy has blocked my number, im not able to talk to the executives and they havent given me a refund ywt...

Nov 20, 2018 by Apoorva Dubey

Swiggy - Unprofessional bheaviour and service ^Open

I have ordered food from swiggy today around *:** pm resturtant nirula.after ** mins one delivery executive waa assgined and than i was waiting for my dinner.suddenly i checked the clock and it was **:** pm.so again i have checked the.order sta...

Nov 18, 2018 by Ankita

Swiggy - Received wrong order and Bad quality food ^Closed

I ordered for a Pineapple cake, but I received a BlackForest cake. They said they cant exchange or refund, so I tried to eat the cake but it was old stock. It tasted bad. I had to trash the cake. They refuse to give a refund now. ...

Nov 18, 2018 by Sai Snigdha Pinisetti

Swiggy - Complaint against swiggy for my refund ^Closed

I have ordered food via swiggy from a restaurant called A*B, I ordered a whole thali. Instead of that they got me a dhosa. While I rejected the order to receive, they marked it as delivered. And now they are telling they can't refund me the who...

Nov 18, 2018 by Oindrila Biswas

Swiggy - I am a pure vegetarian swiggy sent me non veg ^Open

I ordered food at ** ** pm and it was not delivered till ** ** then i started calling the customer care the said wait and finally the said the order was picked up by a guy who is not picking the phone so they can not deliver they are telling me...

Nov 17, 2018 by Supreet singh bedi

I am a pure vegetarian and they send me chicken.when I asked for refund they said the can't and also they can't replace....

Nov 16, 2018 by Arbind Lochan Mishra

Swiggy - Refund Not provided ^Open

I ordered from swiggy and that order was paid via debit card and the restaurant didnot confirmed my order so i have to cancel that order after discussing same with executive. Now its being * days they havent refunded my money but they are sayi...

Nov 14, 2018 by Chanchal Ahuja

Swiggy - Food Not Delivered ^Open

Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came. After wa...

Nov 14, 2018 by Hanif Chauhan

Payment of Rs *** was done to Swiggy against a order but food was not delivered, order no.*********** dt **.**.**, refund was also not done till date. Contact **********...

Nov 14, 2018 by NP Karthik

Swiggy - Swiggy Payment taken without any order ^Open

Was ordering for Dominos Farmhouse Pizza from Swiggy, on **-Nov-** - there was a delay in payment, when I returned and made the payment - the order was no confirmed - instead got a message saying "Pacman" ate the money -- there was no order in ...

Nov 12, 2018 by K Pradeep Shenoy

I ordered food from a restaurant from the swiggy application on **th November **** on **:** am. The food I received was stale and when I called the company they told me that we will pass the feedback and cannot do anything. Am i supposed to eat...

Nov 12, 2018 by Gurjyot Singh

Swiggy - Wrong Food is delivered ^Open

Swiggy didn't provide me the right food. Then I requested them to replace the order but they didn't. The delivery boy abused me and did not want to come my room. Swiggy took my whole payment and gave me nothing. I spoke to their executive offic...

Nov 11, 2018 by Arthita Batabyal

Swiggy - Food order not deilvered ^Open

They are not placing my order and giving excuses...

Nov 10, 2018 by Monish

Swiggy - Refund not received and denied their duty ^Open

Dear Team, I have faced one problem from **-oct-**** and till now i have not received my refund from swiggy and they denied his duty....

Nov 10, 2018 by MANUJ AGNIHOTRI

Swiggy - Item missing in the food delivered ^Open

Iam vijay ordered food vide order number *********** and one item i.e., Kaju Jheera Rice was missing from the food delivered to me. Later i tried to contact the delivery executive but his phone was not reachable. I had a chat with customer exe...

Nov 08, 2018 by Vijay

Swiggy - Food delivered very late and application was unresponsive. ^Open

Hi, I have made an order on swiggy on **-**-**** at *:**pm for a milkshake worth Rs ** from a renowned restaurant in my city(Vizag). Within ** minutes I get a message on my phone saying that the delivery executive is unable to contact you so pl...

Nov 06, 2018 by Akram khan

Swiggy - Order not taken but payment made ^Open

The payment was successful but no order was updated our received. I want a refund. ...

Nov 03, 2018 by Akankshya Rout

Hi, I had ordered dinner for my family and friends from Biryani Zone (electronic city) on **st Oct at *:** PM. After a while the app became unresponsive and it kept showing that the delivery boy has arrived at the restaurant. I kept trying to...

Nov 02, 2018 by Ram Prakash

Swiggy - Bad quality and spoiled food ^Open

Sir yesterday I ordered food from bansi restaurent dugri through swiggy but rice bahut kharab the and khana stale tha but they said we cannot pay compensation...

Nov 01, 2018 by Meenu Garg

Swiggy - Delayed delivery ^Closed

Swiggy delayed my food delivery by *.* hours. Not just the delay, there customer care didn't reply, there on call person didn't pick call and it being dinner time, swiggy made me wait in sheer hunger for past *.* hours. When i tried to contact ...

Oct 31, 2018 by Harshit kashyap

Swiggy - Payment done food not delivered ^Open

I have order a pizza and choco lava cake worth of ₹*** via swiggy with payment done via netbanking. After waiting for long still the status of order was awaited. I called dominos regarding this so they informed that they haven't get the order...

Oct 31, 2018 by Himanshi Srivastava

Swiggy - Order was not delivered ^Closed

Swiggy service is going pathetic day by day, I have order food and the delivery guy who was about to get my order he switched off his mobile so we called customer care and spoke to Tabrez inform that we didn't receive our order plus delivery bo...

Oct 30, 2018 by Zuveriya Shaikh

Swiggy - Replacement not done properly ^Closed

I ordered rasgulla but I don't know how it got changed to ledikini and then when I received the order I thought of keeping it but the smell of the food was very bad and taste was also substandard so I thought of replacing it but what did I get...

Oct 29, 2018 by Raunak surana

Swiggy - The Quantity of food is not adequate ^Closed

i have ordered a cake form Swiggy, value of cake is *** rups after discount tha final proze is *** rups. but when i have received item, this is not a cake. i have received a ** rups pesty. when i call customer care then give me a bad reply.....

Oct 29, 2018 by Gaurav Gupta

Swiggy - Get charged Rs.20 on executive delivery cancellation ^Closed

I had ordered Veg thali of *** from Indiranagar Empire restaurant on sept **th and after waiting for continuous * hours the delivery boy says i got confused with the address which is a lie as it the most happening location, Old madras road, RMZ...

Oct 29, 2018 by Umama

I ordered a pizza from swiggy after the item was going to be delivered the swiggy app showed the message that the order has been delivered before time But i didnt get any food or call by the person delivering....

Oct 28, 2018 by Mayank sharma

Swiggy - Swiggy #23551819101, it very very bad and non professional food service company, and they are unfit ^Closed

Order No.is ***********. This ordered was cancelled on October **, **** due to swiggy's n restaurant's fault. I was told a refund has been inititated on the same day. Later i followed up with the support and they told me this transaction was fa...

Oct 27, 2018 by Juhi Singh

Swiggy - Late delivery and careless attitude ^Closed

My order was delivered very late and support team promised a compensation. After taking the order they barred me from service calls and on chat service they keep on saying ** hrs it will be resolved. Now they are offering public coupons instead...

Oct 26, 2018 by Shanmukha rao g

Not received food order till after one hour thirty minutes and it’s torture to the family, from Swiggy....

Oct 25, 2018 by Rajesh Bekal

Swiggy - Refund not received. ^Closed

On ** Oct ****, I placed an order on Swiggy for amount ***. ( Swiggy order no : ***********) But they could not execute the order fully but till today, ** Oct ****, no refund is given. There is no way you can contact Swiggy. They have ...

Oct 25, 2018 by Sam Mathew

Swiggy - Stale food with incorrect information posing serious health hazards ^Closed

Hi, My complaint is against online food service provider-Swiggy. The major issue is Swiggy bein the food service provider is unable to provide quality and reliable food service to the consumers. This is a total waste of the efforts and money...

Oct 24, 2018 by swati

Swiggy - Less food quantity ^Open

On **th oct **** around * PM, I had ordered chicken curry through Swiggy by take away Curry and Kabab, Sodala, Jaipur. They had given me quarter chicken in place of half chicken. I am eating from that take away from last * years and I know thei...

Oct 23, 2018 by Ashwini Kumar Meena

Swiggy - Recieved Stale food ^Closed

The food I received was smelly and stale. It was completely inedible. They are offering coupon which I didn’t accept as i will not be ordering from Swiggy in future. I just want my money back and also compenstion of ₹** for the trouble....

Oct 20, 2018 by Apurva Narayan

Swiggy - Missing Items- no proper response from Swiggy ^Open

I have ordered for food in which items were missing when received. When I had checked with Swiggy, they told that missing items were not available in restaurent. I have asked that why they had not informed me before accepting the order as I hav...

Oct 20, 2018 by Puneet Chaturvedi

Swiggy - Swiggy cheating customers; charged 3 time for same order ^Closed

I have been charged thrice for same order on **th Oct.. from Sarvodaya pure Veg Andheri East.. I ordered # *********** at * pm but the delivery person (Sagar Soni, as per app) never delivered the food, which is showing in history as delivered ...

Oct 19, 2018 by Jitendra

Swiggy - Food not delivered and they charged me ^Open

So I ordered using the Swiggy app got a conformation of the order it says ** to ** mins ur order will be delivered was waiting for the order it did not come tried calling the delivery guy he did not ans the call . Then I msg the Swiggy helpline...

Oct 19, 2018 by Nilesh kalwar

Swiggy - Account blocked ^Open

My I'd ******.. My I'd was blocked hub manager.. Pls unlock my I'd help me ...

Oct 18, 2018 by Abdul Akamath

Swiggy - Bad quality food delivered by swiggy ^Open

I ordered chicken roll and they delivered me chicken wrapped in Chapati....

Oct 17, 2018 by Sagar santra

Swiggy - Harassment by swiggy employee ^Closed

I am owner of a restaurant which is registered at Swiggy. I received call from the swiggy executive asking for the order preparation time. On asking for * min time, he start abusing us and use inappropriate language. We requested him to calm do...

Oct 15, 2018 by Upendra Dutt Sharma

Order id #********* dt */**/**** Order id#*********** dt */**/**** I ordered through swiggy first order through debit card which was not confirmed hence not finalized. I was in urgent need of same order so I again ordered clicking pay cash...

Oct 14, 2018 by Anita Gupta

Swiggy - Received completely different n cold food ^Open

I ordered two things first pizza second coffee Pizza was to be with veggies olives n sundried tomatoes but received a thin crust cold n waste pizza with only tomatoes Second coffee was packed in vegetable boxes came completely cold...

Oct 14, 2018 by Shubham Golyan

Swiggy - Food item missing ^Open

Dear Sir, We order a food from Bengali fun food with order no #*********** But the items were missing,This has happened couple of times.First time i uninstalled my app from phone no ********** and put the complain also.but no ac...

Oct 12, 2018 by Amit

Swiggy - I have paid money but it didt see my order money also got cancelled ^Closed

ordered my food at * pm through swiggy and at **.** pm on **th October ****. customer service calls up to tell me order will not be delivered. what should i eat for dinner after working whole day like a labor. if this is the way to work then pl...

Oct 10, 2018 by pawan gupta

Swiggy - Package delivered after 100 min in inedible condition ^Closed

Delivery boy * cancelled after ** min then next delivery boy took * hour and lied twice that he was prioritizing my order however he was busy elsewhere. Customer care was non supportive, v unhappy with the service ...

Oct 05, 2018 by Kapil

Swiggy - Pathetic food and service ^Closed

I called CC to report bad quality food for order #***********. Ph- **********. I am happy with the delivery services. But When I got the food, I was highly disappointed so I thought of reporting the issue. And Mr. Adil who answered the ca...

Oct 05, 2018 by abhinav

Swiggy - Stale pizza delivered ^Closed

This app is used by restaurants to sell their stale food probably on discount. I had ordered pizza from chicago pizza at mid night. I had bought swiggy super pack along with it for * months. But I received cold stale bad packaged shit that coul...

Oct 02, 2018 by Bhaskar

Swiggy - Wrong Address ^Closed

i have ordered of **rs from the swiggy and selected my current location and somehow the deliver my pack to some other place and after consulting customer executive they told me to cancel order i will get full refund. even that customer executi...

Oct 01, 2018 by parth

Swiggy - Not delivered on time ^Open

I ordered food from swiggy at * **pm on **th September **** and it was delivered at * **pm. As per my order it was **mins delivery or full refund. When I approached the customer service over chat, the guy was so rude and said that it was not a...

Sep 29, 2018 by Azhar

Swiggy - Items missing from my order ^Closed

On **/**/**** I have order mutton manchuria n * shawarmas I received the order with both shawarmas missing Which are worth *** RS I have immediately raised the issue then after two hours I called again n fought with a customer support name...

Sep 29, 2018 by PILLI PRANEETH

Swiggy - Poor Quality Food Delivered ^Open

**th September **** I have ordered food using the Swiggy application, and when I received the parcel, what I found was pure horror. The food looked/ smelled stale. It was so oily. The dish isn't prepared accordingly, like they made something...

Sep 27, 2018 by Gautam Jain

Swiggy - Swiggy canceled order (no. 20934344126) ^Open

Yesterday, **th September I ordered lunch by Swiggy. When their delivery executive came my phone was not reachable for tower problem. Within * minutes tower came and I saw they canceled the order as unable to contact me. I called them immediate...

Sep 26, 2018 by Ms. Prattusha Sengupta

Swiggy - Incomplete Delivery of Food. ^Open

This is to write about Swiggy's poor delivery for ORDER #***********. The delivered food was only half of the quantity which was absolutely of no use as it was for a official party. Reason for the mess was not disclosed. Upon complaining to Sw...

Sep 26, 2018 by Pradeep Kumar Chandra

Swiggy - Refund not initiated- order id: 17764826019 ^Closed

My swiggy order on **th August didn't get place but amount of *** was deducted from my freecharge payment account with respect to order-id ***********. I notified to customer care. They said they will resolve this in * day but i didnt get any r...

Sep 23, 2018 by Himanshu Arora

Swiggy - Rakesh golla ^Closed

My name is rakesh golla . i am from andhra . but due to my job process i staying at vadapalani from chennai . I ordered a food through online. basically ,i don't know tamil. but i explained clearly that local boy along with door number. and...

Sep 23, 2018 by rakesh golla

Swiggy - 2 times Order got Cancelled after a wait of 1 hr ^Closed

Dear Concerned, First of all that for Your mail asking me regarding my issue but rather than mailing me you could have called me. Anyways, today I ordered my lunch using Swiggy POP feature and order got confirmed also but after ** mins I ...

Sep 23, 2018 by Vishal Budhraja

I paid money last night but i didt get any thing this my first order worst experience with swiggy again i had to ordered...

Sep 22, 2018 by saikumar

Swiggy - Ordered not delivered and irresponsible behaviour ^Closed

Dear Sir, I have ordered food thru ur app and I regretted after seeing irresponsible behaviour by ur delivery executives and customer care executives.I ordered food yesterday evening *.** pm and I Waited for long * and half hours.U forcefully...

Sep 20, 2018 by SAI PAVAN LAKKAKULA

Swiggy - Take long time for delivering food ^Open

I order at *:** from china hut near bhatta.The food is ready by someone *:**.But delivery person get delay for delivering food to me.He take * hour to delivering food at my doorstep.I received my food at **:**.It takes * hours for delivering fo...

Sep 18, 2018 by NILANSHU

Swiggy - Food quality ^Closed

I ordered with swiggy and food was rottan and I traied to contact them many times but they are denied and told that it was not possible....

Sep 16, 2018 by Subham Pani

Swiggy - Made me eat non veggitarian ^Open

Sir Iam an eggaterian(LOCATION- opp. To Mitra academy,pankaj residency,Arekere,Banglore).I ordered an egg curry from 'veruthe oru thattukada' through SWIGGY. while having it I found chicken piece in it and I vomited ..I regret to have an or...

Sep 15, 2018 by Reshma A R

Swiggy - Transaction completed but order not processed ^Closed

I paid for my order on the Swiggy app, but after the payment is completed, the order did not get placed. This has happened twice now in the period of a month. The previous time, swiggy executives told me that Swiggy has not received the money, ...

Sep 15, 2018 by AK

Swiggy - Order accepted and cancelled after more than one hour ^Closed

I have ordered food from swiggy at around *.**PM, and the merchant accepted the order but after one and half hour swiggy customer care people called me tried to convince me to cancel order as food not available after one and half hour waiting ...

Sep 12, 2018 by Marumamula sravan kumar

Swiggy - Order Not Delivered ^Open

On Monday **th of August ****, I ordered food from Swiggy android app from my phone. I made payment using SBI Net banking option, while processing the payment, ** Rs. is debited from my bank account and I got SMS from Swiggy "Your payment for o...

Sep 11, 2018 by Shriniwas Aniruddha Kulkarni

Swiggy - Non Veg food delivered to Vegetarian ^Open

Hi, Very important to note that I had ordered food for my sister who is ***% vegetarian from Swiggy on *th Sep Refer below order for Veg, I received Chicken Momos in place of Veg Momos (Dish *). I only found out after she ate one momo. ...

Sep 10, 2018 by Alok Patro

Swiggy - Cancellation ^Open

I ordered food on *th September evening @ *.**pm. I had only *** rupees left in my account and thought of eating pizza for dinner. Once after i placed the order i got confirmation that amount was deducted from account successfully and Order is ...

Sep 09, 2018 by Ragavendra

they cancel my order every time when i pay with amazon pay and they don't even pick my call and when i ask for my refund they said it is initiated by our end but i haven't received it yet.they are just fooling around public i have order form CC...

Sep 09, 2018 by abhivyakti

Swiggy - Item are missing in my order ^Closed

It's happening second time , today I ordered food but some items are missing in my order , I.e. pav Bhaji and yesterday I ordered Sev Sabji and Paratha (*) , there was Paratha was missing in my yesterday's order. It's happening second consecut...

Sep 09, 2018 by Abhishek Mehta

Swiggy - Missing food ^Open

this is to complaint regarding you following services: *. the order was recieved at *:**am by mr. jitesh kumar. *. the food provided in the order was missing: order was of * chappati which was missing at the time of opening and only a single ...

Sep 07, 2018 by Molly

Swiggy - No refund on missing food items ^Closed

I ordered Fish Thali with order no *********** on Swiggy dated **-**-****. I received the order well in time. But when i checked it, some items were missing. There was no biryani rice and solkadhi in the parcel. Despite being hungry, i tr...

Sep 04, 2018 by Vikash

Swiggy - Cheating by Swiggy executive,customer care ^Open

i had ordered food from swiggy ,typed correct address but the app pinned it wrong and shiwed delivery address * km away from actual location i typed.I was unaware of it.When i realised it,i called swiggy delivery executive ,explained him the mi...

Sep 03, 2018 by Devanshi tyagi

Swiggy - Delay in delivery, after confirming the order asked to cancel the order ^Open

The person who should deliver the order called me and told I cannot deliver you food because I am far away from your place and told me to cancel the order and reorder so that It can be delivered by other person . When I cancelled order I didn'...

Sep 02, 2018 by Bhagyalakshmi K Raju

Swiggy - Bad Quality Food ^Open

The Manchow Soup that I ordered was too spicy. Despite many enquiries to compensate the Swiggy Customer Care denied rather casually. I am entitled to a fair compensation....

Aug 31, 2018 by Akhil Sasidharan

Swiggy - Order constantly delayed and finally not delivered ^Closed

Due to network issues, the restaurant didn't receive my order. They assigned * delivery executives one after the other until an hour and half had passed and finally in the end my order was cancelled by them. This is truly unprofessional service...

Aug 26, 2018 by Shaan Shivanandan

Swiggy - Food, Packing and handling was worst. ^Open

I ordered food from swiggy . The restaurant name is The Wrap Factory, Surajmal Vihar Delhi. When i received the food it was totally messy the sauce was scattered all over the other packets . So handling and packing was worst . When we open foo...

Aug 26, 2018 by Runa Goyal

Swiggy - Food not Received ^Closed

I have placed an order at *:** pm IST with order Id:#***********. It showed up ** mins and tracking wasn't working at all, adding to it Swiggy chat support or any of customer care numbers were not even connecting. I had to wait up to * hr :** m...

Aug 22, 2018 by Akshay Agarwal

Swiggy - Items missing from my food order ^Closed

I ordered food in Swiggy app on ** Aug. **** . Food delivery took more than ** minutes even when it was showing to be delivered in ** minutes . When the delivery came and i checked one of my items in the order was missing . I talked to the deli...

Aug 22, 2018 by Dhananjay Mani Tripathi

Swiggy - Refund on burnt food ^Open

I ordered Momos from Wow momo,Malviya Nagar through the Swiggy app on *th August ****, it was my birthday and i ordered * kinds of momos. I received burnt, bad smelling food which was completely inedible. and the prawns momo was not even deli...

Aug 20, 2018 by Sasha Vivek

I was told the delivery time of ** minutes and delivery was done in *** minutes and then I have to walk up to the streets to collect the order. I called up customer support and lodge a complaint ; executive asked me that your complaint will be ...

Aug 16, 2018 by Bittu Sharma

Swiggy - Food not delivered by swiggy ^Open

Dear Sir I was ordered food at swiggy but it doesn't delivered to me I was complaints for it at swiggy after show at site order delivered at that moment instantly call to swiggy customer care and at that time I don't get any call from servic...

Aug 15, 2018 by Puneet

Swiggy - Food items not delivered and cash denied for refunnd. ^Open

I had ordered from Swiggy Mcdonalds MAc McMaharaja, i was not serveed with Pespsi and Burger was smoky which i returned to the restaurant. I was denied replacement as well as Cash. today again same thing happened, i was denied refund ehwn again...

Aug 13, 2018 by RUPESH GUPTA

Since I had guest at my house I had ordered food from Swiggy.I had made the payment and was waiting for the delivery of the order. Since my order was being delayed I tried calling the delivery guy but he didn't answer.Finally after several call...

Aug 12, 2018 by Suman

Swiggy - Food poisoning ^Closed

Your request number is ******* Swiggy order #*********** The food I ordered Sunday night had a big black fly floating in the chutney. I chose to have the other item that looked fine. Turns out right after eating the food it gave me severe ...

Aug 08, 2018 by Jessica edwin

Swiggy - MG lose not show. Today is my full Time show & i have gone Noida for oder deliver and there is netw ^Open

I ordered from Hotel malabar through swiggy, order number#***********. I didn't receive my full order, *chicken biriyani was missing from that order. I called customer care and received a reply that only one chicken biriyani was available at ...

Aug 06, 2018 by Krishnanunni

Swiggy - No refund of money ^Open

From the last three orders I have always had either items missing or send other issues regarding my orders at swiggy . But today I have had it enough as money from my bank has been deducted but my order wasn't placed . I tried contacting swiggy...

Aug 05, 2018 by Srilekhya Dinavahi

Dear Sir, Me order deliver karne gya th Noida wha network ishu ho rha th *-* mint ka show nhi hua to sir meri kya glati h jo Mera MG loss nhi dikha rha h or mera Time pura h or me Dm ko call lga rha th unhone call pik nhi kiye or Helpline hme...

Aug 04, 2018 by Mohd ishfak khan

Swiggy - Missing item from my order ^Open

We ordered few things in Swiggy this morning out of which * item was missing. We raised a concern to Swiggy customer care and they didn’t gave us a solution instead they took it as a feedback which is not fair. They were not ready to give re...

Aug 03, 2018 by Keerthi Raghunath

Swiggy - Got a wrong item instead of ordered one and still no compensation ^Open

Ordered * McSpicy Paneer Burger on **.**.**. Received one McSpicy Paneer Burger & another American Cheese Supreme Veg. I complained immediately, still no option for replacement or refund was given. It lead to unnecessary mental torture, as I wa...

Aug 01, 2018 by R PRABHU

Swiggy - Uncooked food delivered ^Open

ordered food from swiggy and after ** min they deliver uncooked food as I was left with notime I have to return to work without lunch. I contact there support but they give me no solution.ORDER ID#*********** ...

Aug 01, 2018 by shubham tiwari

Swiggy - I ordered pizza which is not delivered and my money is also not refunded ^Closed

After doing payment they cancelled my order and not refunded money.....

Jul 30, 2018 by Heena

I have not received my order after exceeding the time they have given,also money has been deducted from my account....

Jul 30, 2018 by Albin Biju

I ordered food through swiggy. The kept me waiting for around * hours and then cancelled my order. I ordered food for my bedridden wife. I am away from her, Tell me how i am gonna feed her. That is so unprofessional of them. They should be pena...

Jul 30, 2018 by mohit makkar

Swiggy - Wrongly charged ^Open

After delaying the order by an hour, i initiated for cancellation, but was still charged cancellation fees inspite of swiggy casing me so much inconvenience and not delivering as per the committed time. The customer care executive was rude whil...

Jul 30, 2018 by sapna salian

I made an order with swiggy at *.** ,at that time it showed me delivery time ** minutes. After waiting for nearly ** minutes , when I called the delivery boy , he told me ur order is out of * km range so it will be cancelled whereas when I cont...

Jul 19, 2018 by Asmeet

Swiggy - Refund Issue ^Open

Did not received the refund of 848/-...

Jul 10, 2018 by Sanjay Singh Yadav

It is an experience to deal with Swiggy. My order was cancelled by Swiggy and my money has not been refunded since the last * months. Phone numbers published on their website (********) do not work or it is impossible to go past the initial ann...

Jul 04, 2018 by Avinash Karve

Swiggy - Food order cancelled ^Closed

I orderd feom swiggy at around *:** in evening and after waiting for more than an hour they cancelled my order stating that did not received the call even though i did not received any call from their side.. They blame customer for their mistak...

Jul 01, 2018 by Uzma