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Smytten (86/128)

128 Total Complaints
86 Total Resolved
67.19% Consumer Satisfaction

If you are searching for Smytten Review on internet then you have reached the right place. You can read the full Smytten Reviews here. Get answer to questions like if Smytten is real or fake? Smytten is legit or scam? if Smytten is safe? All Smytten reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Smytten so that it help others to make wise decisions. The Consumer satisfaction score of Smytten is 67.19% because out of 128 consumer complaints, only 86 are resolved.

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Complaints

Smytten - Recieved Wrong product Open

Shop order ID:******* A part shipment of my order should contain * products. But when i opened it there is a sink cleaner which i never ordered. Iam extremely disappointed in smytten ...

Apr 05, 2026 by Rinsha VP

Smytten - Received only one product out of 6 products on smytten also the payment was fully done by prepaid mo Closed

I recently ordered * products from smytten on **st of January for which I paid *** immediately as by prepaid mode and then I got my parcel box on **rd of January as soon as I opened my box there was only one product Nivea Underarm Roll On other...

Jan 24, 2026 by Preeti Ghanekar

Smytten - Refund not received Open

Order was successfully placed and money was deducted at first. But later on order was cancelled automatically and refund was initiated, but the money was never refunded to my account....

Jan 17, 2026 by MUZAFFAR KOTWAL

Smytten - Package not delivered and no refund was processed and worse customer support Open

I've order trial order from smytten on **rd december and done payment upfront through UPI the app showed me delivery date of **-**th december but didn't received package on the mentioned date and on top of that company made a false remark about...

Jan 16, 2026 by Mayursinh Mahipalsinh Rana

Smytten - Refund of skin care products which were not received Closed

I have place the order of skin care products for **** rs. through online payment method. But my order was cancelled and the refund of it still not received to my account. I have send the email for refund to the smytten company but they didn't r...

Jan 16, 2026 by Prajitarani Hiwale

Smytten - Package marked undelivered without contacting customer Closed

The shipment reached my city but was not delivered despite availability. And Package was marked undelivered without contacting customer as a result Courier failed to deliver and is now unreachable ...

Jan 16, 2026 by Urja Dawra

Smytten - Order not accepted by me Closed

Mere pass delivery agent ka phone aya tha toh unhone kaha ki aap online payment kar dije humne kar diya our products uss din aya hi nhi our call bhi nhi utha Raha hai phir kuchh din baad product aya toh Paisa manga rha tha ...

Jan 13, 2026 by Sanskar

Smytten - Refund Pending Due to Incorrect Order Status Closed

The order was cancelled by me at the doorstep through the delivery partner, and the same was confirmed via their official WhatsApp message. However, their app has not updated the order status and still shows it as “Shipped”, due to which my...

Jan 06, 2026 by Akanksha Singh

Smytten - Delay in delivery Closed

Smytten, I placed order #******* on ** December and it has been stuck at “Packed” stage for many days. The delivery date keeps changing and has now moved to * January. Since the order is not shipped yet, please either ship it immediatel...

Jan 03, 2026 by Rahul

Smytten - Package not delivered but showing delivered Closed

I have placed an order from smytten it hasn't arrived yet it is showing as delivered ...

Jan 02, 2026 by Tasneem taj

Smytten - Order not received Closed

They r showing it delivered on ** December on smytten, but I never recieved my parcel, please help me resolve my issue....

Jan 02, 2026 by Monika Gupta

Smytten - Package not delivered but still showing delivered Open

I didn't get any otp for verification or delivery agent number but still showing delivered! From last *-* days !! Please help me ...

Jan 01, 2026 by Disha

Smytten - Delivered but not received Order Closed

My order #******** is showing as delivered on **-Dec-****, but I have not received the parcel. The app is not allowing me to raise a ticket. Please urgently check with the delivery partner and arrange re-delivery or refund....

Dec 30, 2025 by Rashmita padhy

Smytten - Package is marked delivered but i haven t received it Open

I ordered from Smytten. The product was marked as delivered, but I have not received it, nor any call regarding it. I did email, but no reply. There is no option in their app....

Dec 30, 2025 by Sweta kumari

Smytten - Package not delivered but showing as delivered Open

Name of The Company - Smytten Company Email Id- care@smytten.com Product- Hair Serum Order Number - #******* Transaction ID- ************ Date of Purchase - ****-**-** Amount paid- ****/- Reg Mobile no- ********** Reg email id- ...

Dec 29, 2025 by pogula yamini

Smytten - Refund not reflected in my account Closed

I orderd a product then i wanted to change address so i cancelled it because they dont ki option to edit address i canceled it within minutes. I orderd it and canceled it on **/**/**** they show refund initiated but it didn't reflected into m...

Dec 29, 2025 by Kunal Gaikwad

Smytten - Package not delivered but shows delivered Closed

I had ordered for few items from smytten .I have not yet received those items but it shows items have been delivered .this is totally unacceptable from smytten .either I want refund or i want my items...

Dec 27, 2025 by Neola fernandes

Smytten - Package not delivered Closed

I have ordered a lipbalm through smytten app, it deducted my money of *** rupees and it shows my order has been delivered after few days,but I haven't receive delivery and didn't get call..also I couldn't reach their customer support...

Dec 26, 2025 by Preethi

Smytten - Package not delivered Closed

have order total of * tem on smytten app on **/**/**** yesterday I have recieved sms that my package is delivered when I checked the app it showsitems of my order has delivered but I have not recieved any calls from delivery partner or somethin...

Dec 26, 2025 by Pavitra

Smytten - Package not delivered but showing delivered Closed

I have order total of ** item on smytten app on **-**-**** today I have recieved sms that my package is delivered when I checked the app it shows ** items of my order has delivered but I have not recieved any calls from delivery partner or some...

Dec 25, 2025 by purvanshi patel

Smytten - Order not delivered through smytten app wishcare hair growth serum Closed

I've ordered wishcare hair growth serum on smytten app on **/**/****&pre payment of₹*** done. In app it shows order delivered but they have not delivered the ordered package. Shop Order #******* AWB ************** I need my money back or my...

Dec 24, 2025 by Ambika

Smytten - Product not delivered Closed

I have **not received my ordered product**, but its showing delivered and I got mess like it's delivered andI also **did not receive any call or communication from your delivery team** regarding the delivery. Despite waiting for the delivery...

Dec 23, 2025 by Nandana v k

Smytten - Smytten In smytten app they show order is delivered but i have not received it yet not my family me Closed

I ordered some skincare products on smytten app on ** december **** Today ** december **** they shows order is delivered but i have not received it yet. Neither or my family members relatives recieved it. Most importantly they did not call me...

Dec 23, 2025 by Rutuja Mali

Smytten - Package is showing delivered on app but it not delivered to me Closed

On the smytten app it is showing that my order is delivered but I didn't get any order yet and even I don't get any call or msg from delivery partner ...

Dec 23, 2025 by Vatsala Srivastava

Smytten - Product Not Delivered Open

I placed orders of trail pack on ** Dec ****, Order was supposed to deliver today but I didn't recieved any order and I am waiting for the same, And now I recieved only mail and message that product is delivered .. but I didn't recieved any p...

Dec 23, 2025 by Ashwini Biroba Harale

Smytten - In smytten app they show order is delivered but i have not received it yet not my family members or Closed

I ordered some skincare products on smytten app on ** december **** Today ** december **** they shows order is delivered but i have not received it yet. Neither or my family members relatives recieved it. Most importantly they did not call m...

Dec 22, 2025 by Ujjwal gothwal

Smytten - Package Not Delivered Closed

I have placed order on **th Oct **** and it is already **th oct and when i am searching for smytten order tracking and putting tracking number it is showing it will arrive on **th and on other website it is showing on **th like smytten didn't p...

Oct 28, 2025 by Kavish

Smytten - Package not delivered Closed

I placed an order on **th October, and as per your app, the expected delivery date was **st October. However, I still haven’t received my parcel. I have already mailed your support team twice, but I haven’t received any response or updat...

Oct 27, 2025 by Harsh

Smytten - Didn t receive refund Open

I'm filling complaint against Smytten.I didn't get refund of my cancelled order.Although it shows refund initiated from their side . I still didn't get any refund money...

Oct 02, 2025 by Ashpita Majumder

Smytten - Refund not recieved Closed

I am filing a complaint against Smytten regarding a pending refund. The company has marked my refund as initiated from their end, but the amount has not been credited to my bank account yet. Despite waiting, I have not received the money nor pr...

Sep 29, 2025 by Arzoo

Smytten - Parcel not delivery Closed

I ordered my order on ** September my delivery date was ** but they extent it to ** and now to ** I want to cancel it but thay are not responding ...

Sep 24, 2025 by Krishna

Smytten - Refund not received Open

I cancelled my order immidiately and I got msg refund successfully completed but I didn't receive my refund ...

Aug 28, 2025 by Likitha Reddy

Smytten - Refund not received yet Closed

I had ordered few products from the smytten app, but due to some incorrect details I had to cancelled it. But I have cancelled before the processing or shipment of the product yet I have not received my refund amount and still the order is canc...

Jul 16, 2025 by Mehek khan

Smytten - Refund not recived Closed

refund not recieved ...

Jun 23, 2025 by sameer verma

Smytten - Smytten ka refund abhi tak nahi aa rha he 15 din ho or Mera 2 order h wo shipped bhi nhi hua tha uss Open

मैंने अपना ट्रायल ऑर्डर #******** or dusra order ******** रद्द कर दिया है, लेकिन अभी तक मेरे खाते में राशि वापस नही...

Jun 11, 2025 by Firdosh mirza

Smytten - Delivery hone se pehle order cancel kra order shipped BHI nhi Hua tha Open

...

Jun 10, 2025 by Ikra mirza

Smytten - Money not refunded Closed

I have not received a refund of ***rs since days ...

May 29, 2025 by Nandan

Smytten - Missing Item in Order Open

I placed an order on Smytten on *th May **** for a Love Beauty and Planet shampoo and conditioner combo. The package was delivered to me on *th May ****, but upon opening the package — which I recorded on video — I found that it contained o...

May 16, 2025 by Rajaram G

Smytten - Not received my refund amount Closed

I want my refund amount back I cancelled the order before shipping But received my refund amount back My order I'd ******** ...

Apr 12, 2025 by Gadwal shifa

Smytten - Refund Not Received Closed

I placed an Order on Smytten worth Rs *** including * paid items and * gift items on **/**/****. The order was prepaid and as soon as the payment was completed I received a message about money being deducted from my account. From that message I...

Apr 04, 2025 by Aditi Sharma

Smytten - Refund not processed Closed

I placed an order of ₹*** on smytten in the month on January and the package was a prepaid order. The package was supposed to arrive within * days but later it got delayed and further it updated to delivery rejected even though I didn't recei...

Feb 27, 2025 by Latha Chaudhary

Smytten - Refund not received yet Open

I have cancelled my order during confirmed status on ** February ****. But my money is not refunded yet ...

Feb 22, 2025 by Rumana Solkar

Smytten - Refund not found Closed

I've ordered products from smytten. Later cancelled due to address change. Refund initiated through octavos enterprises solutions pvt Ltd. . But I didn't received my refund. Please check on it. I've tried so many ways. ...

Feb 21, 2025 by Bala Kishore

Smytten - Refund not received Closed

I ordered a product from smytten on *rd Feb but then I immediately cancelled it for which there it was written that your refund has been processed and it would take *-* business days to reflect in your account and till now there's no refund ini...

Feb 18, 2025 by Haika Pall

Smytten - Refund Not Received Closed

I have cancelled my trial order #******** but the amount is not yet refunded to my account. Please resolve the problem as soon as possible I am in urgent need of money. ...

Feb 09, 2025 by Manas

Smytten - Refund not received Closed

I have canceled a order from smytten and it is showing that refund is processed but i have not received it in my account ...

Dec 26, 2024 by Saee mandavkar

Smytten - Complaint for order no unable to raise ticket No response on wrong product delivered since 1 month Open

I have been chasing smytten for * month for wrong product delivered which is different from what I ordered No response to mail could not raise ticket on app no contact number Pathetic service delivery But no resolution Neha *********...

Nov 24, 2024 by Neha Gupta

Smytten - Incomplete products delivered Open

First of all while I was placing my order from a brand plum from application of smytten...* gifts were visible.Post order placed only * was visible in my order section...later on when it got delivered today....none were delivered...I did not ge...

Nov 18, 2024 by Aishwarya Raj

Smytten - Less products delievered than ordered Closed

I've ordered * products from smytten and I've only received * of them along with the other products I've ordered When i raised a ticket on the app itself they told me to wait and on keeping me waiting they said today that there was no error f...

Nov 14, 2024 by Shweta Singh

Smytten - Neither delivering the product nor refunding the money Closed

Neither they are shipping the product nor cancelling it and not even letting me cancel it from my end and thus my money is stuck as it was a prepaid order ...

Sep 11, 2024 by Sonal Parihar

Smytten - Refund issue Closed

I ordered smytten trial pack at **th April ****. And prepaid my amount through google pay.Unfortunately I cancelled my order same day . I didn't get my refund ...

May 31, 2024 by Rasitha

Smytten - My Products are not delivered Sent Damaged Product Closed

Symtten for their unsatisfactory handling of my recent purchase, order #*******. Despite numerous attempts to resolve the issue, I have been met with inadequate responses and unacceptable resolutions. I received the aforementioned order, whic...

May 09, 2024 by Deesha Mehta

Smytten - Didn t got my refund Closed

So I ordered trail orders from smytten on **th April,****, order no******** and at the time of delivery I was not able to get the order because I didn't got the Otp that the delivery boy wanted. I paid the amount of rupees *** online and after ...

May 06, 2024 by Mehak Rawat

Smytten - Refund issue Closed

Smytten is India's Largest Product Trials & Discovery Platform, where you can enjoy thousands of trial packs from ***+ premium Indian & International brands. It is also an online shopping app with specially curated stores across **+ lifestyle c...

May 05, 2024 by Ashiq

Smytten - Refund not received Closed

I have ordered trial product in Smytten on **/**/**** & payment method prepaid Rs.***. But due to some reason I can't able to pick the order at the time of delivery on **/**/**. In the app, it says the refund amount would reflect in my bank acc...

Feb 22, 2024 by Divya Kiran

Smytten - Damaged product delivered Open

I have been a victim of fraud by a well reputed e-commerce company Smytten on * occasions. Once, they delivered a damaged bottle of oil and second time a damaged tin box. On either occasion they didn't provide a resolution to the issue. Neither...

Feb 18, 2024 by Ankit

Smytten - Two items in package is not delivered Open

I placed an order on Smytten app on December *, ****. The order included the following items: Premium * - International Nuts and Berries *** gms Premium * - International Healthy Nut Mix *** gms Philips Hair Dryer - Purple Mama Earth Curd...

Dec 16, 2023 by Ayyeswarya

Smytten - Ordered Products were missing in the delivered package Open

App . I recently placed an order on Smytten on December *, ****. The order included the following items: Premium * - International Nuts and Berries Premium * - International Healthy Nut Mix Philips Hair Dryer - Purple Mama Earth Curd Smoo...

Dec 10, 2023 by Ayyeswarya

Smytten - I have canceled the order on time and it has been 6 days but my refund has not arrived Closed

I’m cancel my order * days ago but my refund was not received in my account ...

Nov 17, 2023 by Reema halder

Smytten - Wrong products received Closed

I have received wrong products. I received all lip balm instead of shampoo,conditioner, face cream....

Nov 16, 2023 by Prats

Smytten - Refund not received Open

I ordered prepaid trail order from smytten on ** July and it cancelled on * August by them and they sent message and email that my refund is initiated/ processed and refund will reflect on your bank within * to ** working days. But I don't rece...

Aug 13, 2023 by Rinsiya Ul Sharafu

Smytten - Online shpopping from smytten Closed

I ordered some products on ** May **** order id SM********the amount was after discount *** and second order amount was ***. Both of the order is showing packed but it did not dospatched yet. I lodged so many complaints through email at care@s...

May 29, 2023 by Lakshmi Rani

Smytten - Oder was not received Closed

Actually i oder my product on smytten app and * day left i didn't receive my oder ...

May 17, 2023 by Nupur chopra

Smytten - Didnt recieve products Closed

Delivery date is getting delayed day by day and the cuatomer support is saying the reason as unavoidable circumstances. Delhivery is the courier service....

May 11, 2023 by Deepya Jampa

Smytten - Refund is not credited yet Closed

I have ordered free trail pack but next day i cancelled because everyone was complaining about smytten that they don't deliver product and if delivered some items are missing, so i cancelled the order and ask for refund but they have not credit...

May 06, 2023 by Himanshi

Smytten - Did not get refund Closed

I had cancelled my order, and its been ** days and still I have not got my refund....

May 01, 2023 by Srijani

Smytten - No refund yet Open

I have ordered by paying for my trail products, also i thought of chaning my mind, so canceled right away and placed another order, but I haven't received the refund of my first order, also didn't receive the parcels of my second order, worst e...

Apr 24, 2023 by Sridevi Ravanam

Smytten - Received empty box Open

I have ordered perfume on smytten app but received empty box order I'd is #******* kindly help to solve...

Apr 04, 2023 by Neha Pranami

Smytten - Refung not received Closed

I haven't received any refund....

Mar 23, 2023 by Aaaaa

Smytten - Refund amount not received Closed

I order a trial product from the smytten app. I wasn't able to receive the order and thus it got return. its been * days but i haven't got my refund. I tried to contact the smytten app but no response from their side...

Dec 30, 2022 by Neral noel Carvalho

Smytten - Order Items undelivered Closed

Conflicts with order Id ******* , undelivered item complaint raised multiple times like more than ** times to different executives like Rida, Harsh etc at care@smytten.com but they are simply ignoring the complaint and asking me to locate a non...

Dec 01, 2022 by Ritika

Smytten - Order cancelled by smytten company Open

hello on **th of october **** at *.**pm i have ordered * combo of rica white chocolate wax and white chocolate hard wax beads ***gms from smytten sale i paid **** for that at *:** i got mail about refund when i checked in it’s app then i foun...

Oct 19, 2022 by mansi gupta

Smytten - Order auto cancelled Open

hello on **th of october **** at *.**pm i have ordered * combo of rica white chocolate wax and white chocolate hard wax beads ***gms from smytten sale i paid **** for that at *:** i got mail about refund when i checked in it’s app i found...

Oct 18, 2022 by mansi gupta

Smytten - Refund Open

I ordered some products from Smytten yesterday **/**/****..but that time some products are stock out so my *st ordered wasn't confirm but my payment was successfully debited from my account and credited to Smytten account (Rs ***)..then I reord...

Oct 01, 2022 by Pritha Das

Smytten - Refund issue Closed

I have ordered *trial products on **th September **** and cancelled it the very next day again i ordered on **th September and cancelled the ordered within **mins. i paid through upi i.e., through my gpay account but my refund has not been sent...

Sep 17, 2022 by Ujjayeni Sen

Smytten - I can t get my money back Closed

It's a scam website. They will deliver free products then take that money and put it in your wallet. If you are thinking to buy something with that money from wallet they only let you use **% discount using that wallet. You just can't use compl...

Aug 12, 2022 by Nimesh k

Smytten - Incomplete package delivered Open

Placed an order#Shop #******* which was incompletely delivered on **th may ** I raised Ticket No:********** on thier app on **th May ** They closed the ticket on **st May saying resolved but provided no resolution so I mailed care@smytten ...

Jun 29, 2022 by Bruce Leeks

Smytten - I have canceld my order on Junebut I don t receive my refund money so I m requesting for my refund a Open

I have canceld my order on June ** ****but I don’t receive my refund money so I’m requesting for my refund amount......

Jun 28, 2022 by Ramya

Smytten - Package not deliveredorder no Open

I have ordered from smytten application for two products for which the payment has already been paid. Product didn't get delivered and when I raised the complaint in the application they did not even tried to reach me and they have mention the ...

May 20, 2022 by Jaya Bharti

Smytten - Package not delivered Open

The tracking link provided by the company shows that my package has been delivered, even though it hasn't reached me yet....

May 05, 2022 by Pankhuri Rastogi

Smytten - Product removed after placing order Closed

I had added dot and key probiotics gel using * trial points & same product was available in free gifts, So in invoice I should get * dot & key products but they removed my * trial point product automatically I don't know why...

May 01, 2022 by Hemali Dilipkumar Jayswal

Smytten - Package not delivered Closed

Hello Everyone, I ordered some trial orders in *** rupees from smytten on ** March ****. And it supposes to be delivered on ** March. But still, I didn't get my order. Today is ** April. please guys I think it's a fake app so please don't or...

Apr 13, 2022 by Divya khatri

Smytten - Package not delivered Closed

I didn't receive my product yet no updates and all I am waiting for my product please deliver it....

Mar 22, 2022 by Madhuri Basti

Smytten - Refund money Closed

I have canceld my order on **-*-** but I don’t receive my refund money so I’m requesting for my refund amount...

Mar 01, 2022 by Bhoomika

Smytten - Not refunding money Open

I ordered from smytten a lip balm , but I was given a smaller size . So I asked for a replacement. They came and took the product the next day and after a few days they gave a new parcel , which again contained the smaller size of product , not...

Jan 27, 2022 by Pooja Singh

Smytten - Package not delivered Closed

I have ordered products on smytten app around ** days back which is not delivered yet even there is no option to track products . I have mailed several time but unable to get reply ...

Dec 29, 2021 by Aanchal chhabra

Smytten - Order not delivered gets delayed regularly Closed

I ordered from smytten on **th November still it's not delivered everyday new date is updated it gets delayed further. No information is provided about the tracking system or how to contact the customer service....

Dec 06, 2021 by Sejal Patil

Smytten - Package not delivered yet Open

I placed my order in symtten on ** nov ****, it was expected to reach on **nov. Day by day going the delivery date is changing by itself as example yesterday it shows it will be delivered on * dec. But today its showing like it will be delivere...

Dec 06, 2021 by Lohith A

Smytten - Parcel not delivered Closed

Dear my order no ******* my parcel not delivered but in app show ** delivered what can i do pls call me sir My gmail id- mdtanha**@gmail.com Mon-********** Amount-*** paid...

Nov 29, 2021 by Md Sahaban

Smytten - Package Not Delivered Closed

I Ordered * Shipments *, Order ID #******* * ,Order ID #******* Both the shipments are saying unable to pickup since * Days And It's An Prepaid Order...

Nov 29, 2021 by Pratik Jain

Smytten - Complaint about products I ordered from smytten Open

I order things with my traial points plus I added one extra product by paying extra bt the package which got delivered contains completely different products ...not a single item matches from what I ordered ....hope u respond soon ....hope cus...

Oct 30, 2021 by Soni Kumari

Smytten - Refund amount not received Closed

I ordered sample products and prepaid in Smytten and came to know that they don't deliver products so that i cancelled my order and asked for refund they mailed refund Id they mentioned that within * to ** days refund amount will be refunded bu...

Oct 26, 2021 by Sneha

Smytten - Package not delivered and money not refund Closed

I ordered few products from symtten last month and has not got delivered till now and there is no refund. It always shows in transit.kindly help on it...

Oct 21, 2021 by Mousumi

Smytten - Damaged prod Closed

Damaged leaking product. It was a gentle skin cleanser from Cetaphil. . They have already picked up the product from me but are not sending the replacement nor the refund. The ticket number on the app is 24591....

Oct 08, 2021 by Guneet Khurana

Smytten - Damage Products Delivered Closed

Dear Team I had received brokken shampoo and conditioner spilled all over the box and you are refunding me ** and ** Rs what the hell are you doing please take your products return back and refund my money. order id #******* Regards ...

Aug 31, 2021 by Shanya Srivastava

Smytten - Package not delivered Closed

I ordered their so call free trial products which never gets delivered. No response from their Cc team...

Aug 22, 2021 by Jeena tarafdar

Smytten - Package not delivered Closed

My product was supposed to be delivered on **th August and still not delivered. No response from customer care...

Aug 20, 2021 by Vishnupriya Rajesh

Smytten - Package is not delivered Closed

I was very much available in the address but the ecomm express delivery executive was soo rude that he refused to come to my place amd said that he would get it delivered tomorrow but still there is not responsible action from anywhere now i ca...

Jul 24, 2021 by Shubha Nair

Smytten - Extra charged than the actual amount and used products recieved Closed

In May ****, I had ordered few products worth of ****₹ approx from the app symtten. The beauty products were separated firstly without my knowledge into three shipments for which I was charged **₹ each separately, without my prior consent. ...

Jul 10, 2021 by Mumal shekhawat

Smytten - Missing items and not received refund Closed

I have ordered on Smyteen for the first time I have waited for my order to receive but after I have received it a product call protein bar is missing so I raised a complaint and they told me that they will refund an amount of ** rupees but stil...

Jul 02, 2021 by SRIJA KONISETTI

Smytten - Package not delievered Closed

My order id is ******* i have order **** rs product from this app. that's is prepaid order which I have already paid. and now this app showing internal error whenever I open to check my order status. they are fraud. they took my money and didn...

Jun 12, 2021 by Ishrat

Smytten - Refund cash Closed

 My payment was deducted but my order is not confirmed yet please do refund as soon as possible pls refund my money on my paytm no plss..... didn't get my refund money b...

Jun 04, 2021 by nandini dass

Smytten - Product not delivered Closed

I ordered few items on ** April ****. They were partially delivered but one of the item is not delivered yet. it is been almost two months now but there is no response about delivering the product or refund. Whenever ask, the response was "apol...

Jun 04, 2021 by Shankar

Smytten - Misding items and not got refund Closed

I order some products where I was supposed to get cool duo mist which I was suppose to get as a free gift..price of this item was approx *** ..that duo was missing from my box. There was one more product of tea tree sachets those should be * i...

May 15, 2021 by Anju Soni

Smytten - FAKE PRODUCT DELIVERED Open

I had ordered for a calvin klein perfume which costed me ****rs and had received a perfume bottle with the cover very clearly tampered with. I had written some mails regarding the issue to customer care along with the photographs. Even the cove...

May 05, 2021 by Dr. Asheesh Reddy

Smytten - Product not delivered nor refund the money Closed

I have ordered product on *st April, ****, since then I am following up with Smytten team for my product but I have never received my product. They replied that will get my order, then after some time in app it shows that product delivered but ...

Apr 26, 2021 by Mushriba Memon

Smytten - Wrong products delivered Closed

Order no #******* I hv ordered * trials of different products but what I hv received not even one product is matching these products which I have received is of no use for me I feel like I am cheated for rs *** plz help I am attaching the pi...

Apr 17, 2021 by Zeenat khan

Smytten - Products not delivered Open

I have placed order for * items on *th April, on Smytten app, Two of them were not delivered yet.. I have mailed them * times but I didn't get any answer.. Smytten doesn't have any customer care number also.. I don't know what should I do.. Wor...

Apr 16, 2021 by Iva Manna

Smytten - Product not received but in smytten app it shows order delivered Closed

Product that I have order not received to me but in smytten app it shows order delivered...I belived this app but they cheated me there is no customer care number to complaint ......

Apr 15, 2021 by Divya Thulasimani

Smytten - Not returning my money Open

They haven't shipped my order and when I am asking for my money they are telling me that they cannot cancel it as it has already been processed but there policy clearly states that I can return or cancel it even after it is shipped...

Apr 15, 2021 by Humra qumar

Smytten - Package not delivered Closed

My first trial order from Smytten was supposed to be delivered on jan **, ****. The status of the order is showing as delivered, whereas I have not received any courier as such. Also, I did not receive any call from any employee for the same. O...

Mar 02, 2021 by Sujitha Babu

Smytten - Received wrong products Open

I ordered some trail products from smytten on **-**-**** and products got delivered on **-**-**** but I received entirely wrong products.that are not what I order and I mail to them so many times but no response from them.i want my money back...

Feb 02, 2021 by Saranya

Smytten - Package Not Delivered Closed

I had ordered a few items on January *th, **** and it was supposed to be delivered by January **th, ****. But there have been no responses made by the brand yet. They have not contacted through phone or mail at least once. I tried complaining a...

Jan 17, 2021 by Amy Suzanne Jacob

Smytten - Wrong product received Open

No response from smytten and they have given wrong product, a nsil polodh instead of lipstick, there is even not any return tab on the app of smytten I want refund or replacement of the correct product...

Jan 06, 2021 by Nawaal

Smytten - Promise not fulfilled Open

I bought Mystery box from Smytten during black friday sale. They promised that minimum worth of products in box is ₹**** which can go upto ₹****+. But in reality they sent products of worth ₹*** approx. I complained to the company but the...

Dec 22, 2020 by Shweta

Smytten - Products not delivered Closed

I have made a purchase through Smytten app. The complaint shows delivered on **th Nov but i have not received the product. Here are my points of defence; *) The company says they can't help because i did not notify within * days - The delive...

Dec 05, 2020 by Smita SB

Smytten - Wrong detailed product sell by smytte Closed

Soap facewash scrub received with * year expiry but when purchased on app it shows * years shelf life.....

Nov 26, 2020 by Khushal

Smytten - Package not delivered Closed

I ordered trial products from smytten dated **/*/**** and they mailed me to inform that your order has been delivered. And yet I haven't received any delivery . I talked to them and inform them that I haven't got any delivery today nor I have...

Oct 01, 2020 by Soni singh

Smytten - I am not able to use my wallet cash and it will expire since it says products cant be delivered to y Closed

My wallet cash is about to expire...i am not able to place any order......

Sep 27, 2020 by Shreya

Smytten - Wrong product delivery Closed

Hello We have ordered sea Iceland temptations perfume on **th Sept ** and on **th Sept we received a wrong product instead of perfume they have sent us bodywash upon raised the complaint they denied to deliver the item which we have placed. Di...

Sep 14, 2020 by Khushi y

Smytten - Package not delivered Open

I made a delivery from smytten and it was supposed to be delivered on ** august for which i was charged rs*** but my order never came it is showing status of being delivered. I reported issue by mail to them but they are not resolving it. ...

Sep 01, 2020 by Sakshi Rawt

Smytten - Package not delivered Open

I have ordered sweets from might through smytten app on *nd June. The expected delivery date was *th June. Bt today is **th June **** and still the product is not delivered. I have contacted there customer care through email a lot of times. Bt ...

Jun 13, 2020 by Poulomi Banerjee

Smytten - Smytten Order Number not delivered yet Closed

I had ordered * bags of Ahista luxury teas on **nd April ****. My order was supposed to be delivered on **th April ****. Even after sending multiple emails the company replied to few mails and now has completely stopped bothering to answer. The...

Jun 03, 2020 by Bindu Prahlad

Smytten - One item undelivered Closed

I placed the roder on March **,****. Since the lockdown began soon after I did not bug the company with delivery but oy sent one mail asking if they planned on delivering the product post lockdown or if they will cancel the order and refund the...

Jun 02, 2020 by Sherin J

Smytten - Package not delivered Closed

I had got a message that they delivered my package but I have not received any delivery the company had sent me otp for delivery when I have the otp how the delivery man could deliver the package and they are not giving the details of delivery ...

May 03, 2020 by Kiran

Smytten - Package not delivered Open

I had ordered a couple of product from smytten on **st August and on *th the product was shipped and on *th September the product was returned to the shipper and after that no movement is there and still the product is in transit when I complai...

Sep 11, 2019 by Rounak Kumar Singh

Smytten - Package not delivered nor money refund Open

I have purchased * free trials from smyttem , courier charges Rs*** paid by me . They dispatch the courier and it shows delivery to some other person. Instantly I lodge a complain by mail regarding wrong delivery. Earlier they replied to my ...

Nov 05, 2018 by ANKUR MATHUR

Smytten - Package not delieverd Open

I ordered a lipstick in shade rich fig on *th of march but they delierverd me nutmeg shade. I returned the same on **th March but still they didn't notify me against my replacement. After mailing them so many times they send me wrong deliver u...

Mar 19, 2018 by Sheetal dubey

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