File a Complaint against Shoppers Stop
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Shoppers Stop
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How to resolve Shoppers Stop complaints online
If you want to complain about a problem that relates to Shoppers Stop, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shoppers Stop?
If you are not satisfied with Shoppers Stop, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shoppers Stop and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shoppers Stop
But before filing a complaint, you should
a. Contact the customer support of Shoppers Stop first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Shoppers Stop
Find the contact details of Shoppers Stop to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Shoppers Stop - REFUND NOT RECIEVED Closed
SHOPPERS STOP , WRIST WATCH ARAMANI EXCHANGE...
Nov 22, 2025 by NISHA PRINCY AGARWAL
Shoppers Stop - E commerce complaint shoppers stop Open
I ordered a hush puppies slippers from Shoppers stop online portal through a gift card. And while returning the order I had already informed the customer care that I dont have the gift card anymore, so refund the amount in wallet. However they ...
Nov 14, 2025 by Pallavi Tiwary
Shoppers Stop - Refund not given by shoppers stop Open
I have requested for refund from last * months from shoppers stop company but they are not returning my money back and always ask for bank details which I have provided at least * times by Link which is was provided by shoppers stop official em...
Aug 29, 2025 by Surendrasinh Vaghela
Shoppers Stop - Refund not processed Order Open
Hi all…I am really pissed off with Shopper Stop customer support. I ordered a kid’s jacket on **rd Feb’**** (Order #*********) from there and returned it the very next day. I received confirmation email Shopper stop that the product has...
Mar 30, 2025 by Rajinder Kaur
Shoppers Stop - Refund not received Closed
Hi I have returned my product of order id *********, which was picked up from my home ,but status is noy updated and no refund is issued ,mailed multiple times to team but they are not responding or doing any activity,very poor service from...
Feb 19, 2025 by Rohit Aggarwal
Shoppers Stop - Fraud donewrong product delivered Closed
I returned Adidas shoes worth *k as I didn't like the quality, however, they didn't refund my money for almost a year. Now they have sent back some other pathetic shoes saying I returned these other shoes and it didn't qualify quality check. Wh...
Sep 15, 2024 by Chandan Narang
Shoppers Stop - Package not delivered Closed
I have ordered a Tissot watch worth rs *****, at that time it was showing that the watch will be delivered in *-* working days but still my watch is not delivered and when I checked with the courier service using tracking number they said that ...
Jul 10, 2024 by Pranjal Gupta
Shoppers Stop - Not exchanging the product or refunding my amount even after 25 days Closed
I received the ordered item on ** June ****. Later I returned * kurtas out of * because of size on **th June ****. Courier agency picked the item on **th June. But till date I.e. * july ****. , I did not got my exchanged item or any type of ref...
Jul 09, 2024 by Itishree Gupta
Shoppers Stop - Package not delivered Open
my order * items not delivered but showed delivered in App i called customer care sent many mails they said may be technical glitch but no one is caring not taking any actions since ** days gone by...
Jul 02, 2024 by DEEPA BISHT
Shoppers Stop - Refund not provided Closed
Two Products was ordered by me, one of which was returned and the status of other product never got updated, it was not even showing as confirmed, its been almost a month but shopper's stop has not provided a refund. Raised the complaint throu...
Mar 23, 2024 by Pawni Tandon
Shoppers Stop - Refund not received Closed
My issue has been pending since * months. I had returned my orders- all in good condition, but haven't received refund yet...
Mar 16, 2024 by Manasi Ghadage
Shoppers Stop - WRONG PRODUCT RECEIVED Open
Hello, Order # ********* Product ordered - Solid Polyester Viscose Mens Festive Wear Pyjama, Size - L Product received - Solid Cotton Linen Mens Pyjama, Size - L Contacted customer care over phone - * times. Contacted through email - * ...
Feb 16, 2024 by JAYARAJ
Shoppers Stop - Order not delivered yet Closed
Ordered since many days and not even shipped yet. Calling toll free no but no one picked it up. Mail customer care but never got reply from them. Waste of money. Disappointed. Poor services....
Feb 14, 2024 by Hasbun Qureshi
Shoppers Stop - Refund not received Closed
Return was picked up on **th Jan and confirmation that it was received on **th Jan. On calling no one answers and mails only automated replies received of tickets being raised. Their website and automated response is that refund is usually rece...
Feb 01, 2024 by swaroop sahoo
Shoppers Stop - Pack not delivered refund not processed Open
Shopper’s Stop online platform. Placed an order on *th October ****, the order was not delivered hence I requested for a cancellation and refund. Called multiple times, written over mail reached out to grievance redressal cell but all are a...
Jan 10, 2024 by Srijita Saha
Shoppers Stop - No refund Open
This is regarding a fossil watch worth **** rupees that I ordered on *th august **** from shoppers stop app and received a wrong/different fossil watch. I made a return and refund request, my product was picked up but no refund was made. I am...
Aug 11, 2023 by Shayna Jagtap
Shoppers Stop - Not giving a refund after return Closed
I ordered a pair of shoes from shoppers top but I wanted to return them. so I place a return request and the next day the delivery agent picks up the product and after ** they email me saying they received a coke bottle in the box. order id- *...
Jul 16, 2023 by Harddik Gupta
Shoppers Stop - Refund delay Open
My order ID is ********* which got delivered to me on **th Feb'**. I immediately noticed that the product was damaged and thankfully I was making an unboxing video..so all the evidences were intact and beyond doubt..I returned rhe order to shop...
Mar 01, 2023 by Gaurav Chavan
Order no: *********. The reverse pickup was successfully done last week on *th May ****, the amount should have been transferred by now. The product * sets of curtains -are in as-in condition since it wasn't even opened and is in the same pa...
Jun 03, 2022 by Neelambari W
Shoppers Stop - REFUND NOT PROCESSED Open
**th Nov **** I ordered sports shoe on shoppers stop online website which got delivered on **nd Nov **** and same day I placed the order return request and order got picked up on **rd Nov ****. the DELHIVERY Company person came, matches the ord...
Dec 31, 2021 by PANKAJ RUPLANI
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