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Redbus
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Redbus?
If you are not satisfied with Redbus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Redbus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Redbus
But before filing a complaint, you should
a. Contact the customer support of Redbus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Redbus
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Redbus - Service related complain Open
मैं मथुरा से रेड बस के थ्रू इलाहाबाद के लिए बस बुक कि मैं *:** बस पकड़ी मथुरा से लगभग चार बजे वह बस ...
Jun 17, 2026 by Brajesh kumar soni
I booked ticket to and fro from redbus from coimbatore to Nagercoil and Nagercoil back to coimbatore with family and reseduled ticket once due to medical emergency had to cancel ticket they dont give refund even * day before...
May 21, 2026 by Joseph Vino Jemil
Redbus - No refund Open
Booked ticket from Akola to Vadodara in near about Rs **** as AC sleeper coach, Bus broke down in Jalgaon not arranged any alternative bus, then halted one another bus on the way, that bus driver again demanded **** rupees, paid to him no optio...
May 05, 2026 by Komal Khandare
Redbus - Refund money not initiated Closed
On **th of April ****,I booked SRS Luxuria (Rupam travels)(*:**pm) with ticket no. #TV*U******** from Jhanji to Guwahati. I kept waiting at the boarding point. Kept tracking the bus which showed almost * hours delayed. On contacting the operato...
May 01, 2026 by Anannya saikia
Redbus - Wrong pickup location in app bus left me No proper reply even Open
I am writing to formally lodge a complaint against redBus in relation to a serious deficiency of service and misleading conduct concerning a bus journey booked through their platform on Sunday, * March. Despite raising the issue directly with r...
Apr 30, 2026 by Siranjeevi Eswaran
Redbus - Refund not credited Open
I am writing to formally lodge a complaint regarding a refund that has not yet been credited to my account. My ticket from Pune to Pusad (scheduled for April **, ****) was cancelled by the bus operator, Royal Chintamani. Despite the cancellati...
Apr 26, 2026 by shreyash bandrap
Redbus - RedBus not providing Refund Open
In the morning bus driver told me bus will come at boarding point around *.**-*.** and after they informed me it’s coming around * and they will not wait if you are late and come to the next stop as it is impossible.I was only * minutes late ...
Apr 22, 2026 by Manish Rane
Redbus - Redbus issue Need refund Open
Dear RedBus Team, I had booked a sleeper bus ticket last night Ticket Number: TV*B******** . However, when I arrived to board the bus, it was not there. The live tracking also failed, and the parking location was incorrect. Specifically, i...
Apr 15, 2026 by Vikas
Redbus - Complaint Regarding Missed Bus Pickup Pune to Goa Journey on 13 February Open
Dear Customer Support Team, I am writing to formally raise a complaint regarding my bus journey scheduled from Pune to Goa on **th February. Despite reaching the designated pickup point on time, the bus did not pick us up. We also did not rece...
Apr 04, 2026 by Tejas Udepurkar
Redbus - Complaint against wrong drop location Open
I booked a bus travel in redbus from Nawalgarh to Beawar on *rd april, My drop location is aaram travels, But the bus driver didnt drop me in the exact location and was driving * kms more from my location at mid night ** am. I could not get any...
Apr 04, 2026 by Gautam Kumar
Redbus - Redbus no refund Open
I have book tickets from redbus app my amount was debited and payment was completed by google pag but red bus not conformed my tickets and it says payment failed ...
Mar 26, 2026 by Sriram
Redbus - Urgent Refund not received bus did not arrive 18 march 2026 Closed
I am writing to raise a complaint regarding my booking from Jaipur to Firozabad dated ** March **** at *:** PM with Shree Ram Travels. The bus did not arrive at the pickup point (Transport Nagar). I waited for more than * hours. During this ...
Mar 24, 2026 by Ravi Rathore
Redbus - Passengers left stranded and luggages thrown away Closed
Redbus case ID:********: I booked ticket for my son and nephew from Chennai to Tirunelveli on **-Feb-**. from Kilambakkam bus stand..The bus was supposed to come at * PM.As the bus was late one of the passenger went to pick up food and other p...
Mar 18, 2026 by Syed Mohamed Buhary
Redbus - Bus not showed up Ticket status changed to resolved with providing resolution Closed
Hi Team, I am writing regarding my Goa to Hyderabad bus trip and the closure of my ticket without resolution. At the time of booking, the departure time was **:** PM, which was later changed to *:** PM by the operator. I did not receive a...
Feb 08, 2026 by Hari prasad
Redbus - Refund not received Open
Dear Team, I booked a bus ticket through the RedBus app for travel from Chennai (Perungudi) to Madurai with Ratham Travels on **th January at **:** PM. Live tracking was available for the bus, and upon contacting the bus conductor, I wa...
Jan 30, 2026 by Karthika D
Redbus - Refund not given by redbus Closed
On * December ****, bus did not show up at the stop, rather took outer ring road route , and when called to the driver he said he is in different route , for which when I called redbus , redbus is saying bus service cannot be contacted. Really ...
Jan 03, 2026 by Vad
Redbus - Harassment from redbus with ticket reschedule Closed
It is very unfortunate that I have booked ticket from Redbus from Digha to Kolkata on **.**.** and I want to reschedule the ticket to **.**.** with the same bus operator but every time I am trying for past ** days it cannot be done and the er...
Dec 14, 2025 by Rohini Das
Redbus - Refund Not Processed After Bus Breakdown and Service Failure Open
I booked a redBus ticket from Delhi to Gorakhpur for ** November ****. After travelling approximately *** km from Delhi, the bus developed a technical issue and the driver was unable to continue the journey. Despite waiting for *–* hours, no ...
Dec 01, 2025 by Yashwant Singh Gupta
Redbus - Cheated bu bus operator and not getting refund from the redbus Closed
I am writing to express my extreme disappointment and frustration with the service I received from RedBus and one of your associated bus operators. On October * I booked a bus through redbus platform, but the operator failed to pick me up from ...
Nov 10, 2025 by Austinmax
Redbus - Ticket reschedule Open
I booked a ticket on redbus which for some reason i got to reschedule. Cutoff time for reschedule was ** AM and i applied for reschedule on *.** yet due to some system issue. I was not alloted rescheduled ticket. Their customer support system i...
Nov 06, 2025 by Ruchir
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Questions about Redbus
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How to contact Redbus?
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Where to find Redbus discount coupons?
redbus provide discount coupons in its app only
there are may other promotional message send by redbus also include coupons
Who is the Owner / CEO of Redbus?
Prakash Sangam is the ceo of red bus
How To Do Complaint About The Bus Conductor When Bus Is Booked Through Red Bus
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