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Redbus (116/222)

222 Total Complaints
116 Total Resolved
52.25% Consumer Satisfaction

If you are searching for Redbus Review on internet then you have reached the right place. You can read the full Redbus Reviews here. Get answer to questions like if Redbus is real or fake? Redbus is legit or scam? if Redbus is safe? All Redbus reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Redbus so that it help others to make wise decisions. The Consumer satisfaction score of Redbus is 52.25% because out of 222 consumer complaints, only 116 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Redbus?

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But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Redbus - Not able to cancel the ticket Closed

Booked a ticket# TT*D******** from Kollam to Chennai for ** January **. Ticket is showing not eligible for refund....

Jan 14, 2024 by razal muhammed r

Redbus - Debited amount not refunded yet Closed

** dec I booked ticket in red bus app from tirunelveli to chennai, I select * seats seat no * and *, amount gets debited but ticket not confirmed. I wait for ** mins and check again in app the selected ticket was not confirmed, and amount also ...

Dec 29, 2023 by sivasundaram

Redbus - Conducter cheaded Open

Conducter cheaded many times travel in red bus but today,he not booked my ticket after *miunute he called tickets checking master it both planned ...

Dec 24, 2023 by Amit

Redbus - Amount deducted but ticket not confirmed Closed

Today I have booked the ticket from the RedBus website and after making the payment. Site showing some error. My money was deducted but the ticket wasn't confirmed. I couldn't find any chat support. Please help me out. If there is any chance to...

Nov 24, 2023 by Surbhi Gurung

Redbus - Bus time wrong mentioned in redbus Open

Bus booking application redbus intentionally involved with bus operators by looting innocent people. They showed bus time as **:**, **:**, **:** booking time and showed buses belongs to next date. Innocent customers trapp everytime and they boo...

Nov 23, 2023 by Ankit Pandey

Redbus - Redbus No Contacts Waiting for Bus for 2 hours Open

Booked a bus from Hyderabad to Coimbatore with Orange tours and travels. Pick up time was given * pm at Miyapur on **rd Nov. Been waiting for * hours. Not a single number is working nor anyone called me regarding the pick up. Called orange guys...

Nov 23, 2023 by Madhumita Mishra

Redbus - My bus was not there at the pickup point Closed

I have booked bus ticket from ajmer to jodhpur for **th nov on the online application at redbus..RedBus has given me the bus details where in my bus was scheduled at *.** am on **th November from parbatpura baipass ajmer..I have reached at the ...

Nov 20, 2023 by devendra shekhawat

Redbus - Bus departure 30 minutes before the departure time without notification Closed

I have booked a bus ticket via RedBus from Karaikudi (Tamilnadu) to Silk Board(Bangalore) on * October ****. The bus timings are from **:**AM to *:** AM. I have booked my seat in Rithish Travels A/C Sleeper. The bus left ** minutes prior to th...

Oct 10, 2023 by Arun Dhakshinamoorthy

Redbus - Ticket booked but not travelled Open

I reserved a redbus ticket for travel from Ballary to Hyderabad on October *, ****, however I had to reschedule the trip to September **, ****, due to a change in plans. Despite this, I am unable to travel due to an unforeseen family issue. I ...

Oct 09, 2023 by Sanapala Murali Krishna

Redbus - Bus Break Down Open

We are asked to take care of alternative transportation as the bus failed. we had to book a cab and travel back....

Aug 23, 2023 by Clement Gaddam

Redbus - Bus Operator Cheat and Fraudulent activity Open

On **th Aug ****, I boarded the booked Sam Tourist Bus from Madiwala to Kodaikanal that we had booked via RedBus. Unfortunately, my experience was marred by a series of troubling incidents that reflect negatively on the company's commitment to ...

Aug 18, 2023 by Goutam Mahapatra

Redbus - Complaint against Redbus with Ticket no Open

This is Srinivas rao.D. i had booked a ticket in redbus on **-June-**** and the date of Journey is **-June-**** at *.**PM from Srikakulam to visakhapatnam in service provider is APSRTC ac luxury for INR-***.** I received an SMS and call ...

Aug 02, 2023 by srinivas d

Redbus - Payment issue Closed

sir, I had a complaint, I booked the ticket and made the payment, after that I checked your site and it showed an error. I have not booked the ticket but the amount is gone, I am attaching the screenshot of payment made with this mail, hope ...

Jul 27, 2023 by Rijas M.H

Redbus - Redbus not providing refund for past 2 weeks Open

Ticket number : TS********** I had this travel on **th June around *:**pm. But the bus was not on time and after * the red buddy customer service told me I can find another Mode of transport. And the bus conductor is not picking the call of...

Jun 25, 2023 by Gopinath

Redbus - Seat got exchanged Closed

I booked a single sleeper bus ticket via red bus from jammu to Delhi on **st may **** which was schedule to depart at **:** . But due to some technical issues it got delayed by **:** hours and with the new bus they exchanged my seat gave me a d...

Jun 07, 2023 by Kamran Nazz

Redbus - No Proper mention about pick up or boarding location Open

I booked an online bus ticket from Vytilla Hub(Ernakulam) to Kayankulam between *:** AM to *:** PM on **/**/**. The Bus conductor did not call me in advance , in fact , I had to call him and when I did, I got to know the location of boarding to...

May 18, 2023 by SAHIL KUMAR SEHRAWAT

Redbus - Bus not reached boarding point on scheduled date Open

I have been reserved a ticket to travel from bangalore to coimbatore on May *nd *.**AM. Reached the boarding point by *.** AM and made call to bus operator SAM TOURIST about confirmation on boarding point, no one has answered. I waited till * A...

May 10, 2023 by Gowtham Prakash

Redbus - Luggage misplaced by Bus Operator Open

I booked redbus from Mumbai to Ahmedabad on **th April ****. When I board the bus then bus was full by other general passengers. Even these people were sleeping in walk way all around. Due to there was no space to keep my luggage below my seat ...

Apr 30, 2023 by Krunal C Patel

Redbus - Unable to travel Closed

Amount taken but redbus has leave without taking passenger...

Mar 11, 2023 by Amin

Redbus - Bus didn t showed up and RedBus is not ready to refund booking amount Open

Ticket Number: TS*Z******** | PNR No: *********-******* Booking amount Rs. ***.* I reached the departure point well on time but didn't found the bus there. The bus didn't showed up and the contact number of the bus operator provided by RedB...

Mar 03, 2023 by Manoj Sharma

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How to file a complaint against Redbus?

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Questions about Redbus

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Where to find Redbus discount coupons?

redbus provide discount coupons in its app only

there are may other promotional message send by redbus also include coupons

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Who is the Owner / CEO of Redbus?

Prakash Sangam is the ceo of red bus

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How To Do Complaint About The Bus Conductor When Bus Is Booked Through Red Bus

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