File consumer complaint against Paytm Mall at Voxya.com

Paytm Mall - Received completely Leaked Edible Product ^Open

Booked the Faber Utopia *** crs br gas stove and was supposed to deliver on ** Feb ****. The tracking details provided was improper and didn't get the delivery till day. When tried to call the paytm call centre the automated response informs...

Feb 23, 2021 by Sangeeth

Paytm Mall - Damaged product received ^Open

I have orderd sandisk *** gb pendrive from paytm mall and i have recived damaged product the part of pendrive is damaged i want to return the item...

Feb 12, 2021 by Virendra kumar kochar

I recently ordered Alpino Peanut Butter from Paytm Mall (Order No. ***********) , The product was prepaid and was delivered on *rd Feb, Upon Opening the Product, I found the whole thing spilled inside the box in which it was packed. I have clic...

Feb 03, 2021 by Kumar Gaurav

Paytm Mall - Ordered for new phone Vivo pro via paytm app onvia order id but received dummy phone Vivo ^Open

I had paid Rs. **,***/- by ICICI CREDIT CARD and ordered for new phone (Vivo V** pro) via paytm app on *.*.**** vide order id *********** but received dummy phone (Vivo Y**) on *.*.****.Delivery boy just handed over the product pack to my older...

Jan 31, 2021 by Aakash Agrawal

Paytm Mall - Unable to cancel the order placed by mistake ^Open

I placed an order on paytm mall. Payment failed. Paytm mall asked me to retry payment. I retried the payment. But the promo codes I had used did not apply after I retried my payment. Since the category of the product I order cannot be cancelled...

Jan 23, 2021 by Md Abdul Aziz

Paytm Mall - Exchange Picked Up From my House But Refund Not Credited ^Closed

What's going wrong with u guys Why u created my return request for the phone ?? Bhaiya Mera Exchange Bonus Ka Matter h ki old device has been picked but **** not received...

Jan 14, 2021 by Ankit Gupta

Paytm Mall - Not returning the worst product ^Open

They r not returning worst product...

Jan 09, 2021 by Sweety

Paytm Mall - Refund not credited ^Closed

As I reder a paytm mall product and I cancel it( wrong pin enter). But when they refund me is show refund failed. ...

Jan 07, 2021 by Pramod yadav

Paytm Mall - Received old damaged product ^Open

I purchased brand new Vivo v** mobile worth of ***** from PayTM mall app. But I received old damaged Samsung phone. I raised the issue, PayTM people are saying based on seller past performance, refund is not possible....

Jan 07, 2021 by pogiri lakshmi kumari

Paytm Mall - Package Not Delivered ^Open

I ordered a laptop charger on Dec **th (Order No. *********** Dated ** December ****). The scheduled shipping date was Dec **th and Delivery was due by Dec **th ****. It has been ** days since then but the item is not shipped yet. I have called...

Jan 07, 2021 by Himanshu

Paytm Mall - Package returned but no refund received from paytm mall ^Open

My package was not taken and cancelled. The order states : Delivered. Now I dont have the package o the refund amount....

Dec 31, 2020 by Amanjeet Singh Oberoi

Paytm Mall - Deliver Damage Product ^Closed

This is to inform you that I was received damaged product and I have raised a return request the same day. I was not available when the delivery agent reached home. Now, How can I proceed with the return request. Order number - ***********...

Dec 16, 2020 by VISHALKUMAR PATEL

Paytm Mall - Not editing a minor detail in my adress ^Closed

i want to edit my address in my order Id-*********** ✓just add agrico plz ✓Previous add-house no.-L/*-**,road no.-*,East singhbhum,******,jharkhand ✓updated adress-house no.-L/*-**,road no.-*,Agrico,East singhbhum,******,jharkhand o...

Dec 09, 2020 by ashutosh kumar

Paytm Mall - Received used product ^Open

I ordered a puma shoes from paytm on *nd November’**** and a used product was delivered to me on *th November’**** , I raised a complaint on paytm and also contacted paytm care on Twitter but no resolution has been given till now....

Nov 09, 2020 by Farhad khan

Paytm Mall - Second hand non working SJ CAM action camera ^Open

Paytm mall sent a defective & *nd hand product with scratch marks on the screen & rusted usb cable. Paytm claims they have sent the right product hence no refund, the issue is not about the wrong/right product is the complaint. The complaint is...

Aug 22, 2020 by Asha

Paytm Mall - Wrong Product Delivered ^Open

I ordered Godrej Biometric Mild Steel Home Safe(White,**L) fro PayTM mall on *th July ****. The order got delivered on **th July ****. I did not open the product since it had to be installed at my new house and due to Lockdown in Bangalore int...

Aug 14, 2020 by Deepak Saini

Paytm Mall - Hold money for 45 months ^Open

I transferred ex showroom amount to purchase new bike on march **** through paytm. Same amount refunded after almost * month due to covid lockdown without intimate. After some days again debited ex showroom amount without intimate. Then after ...

Aug 11, 2020 by Rahul Sajjanrao Patil

Paytm Mall - Wrong product delivered and not accepting return ^Closed

The product I have received is totally different from the product I have ordered. I have ordered one blue-tooth ear piece and I have received earphone of both ear with wire with blue-tooth facility. I have complaint for this to the customer sup...

Jul 24, 2020 by Maulik Raichura

Paytm Mall - Wrong product delivered ^Closed

i have ordered makeup brushes today i have received the order but when i open the order i saw the box is empty ...

Jul 07, 2020 by shivani tushir

Paytm Mall - PACKAGE NOT DELIVERED ^Closed

I HAD ORDERED ONE FOOD ITEM QTY. * ON **TH JUNE ****. IT WAS SUPPOSE TO GET THE DELIVERED ON **TH BUT THEY CHANGED THE DATE TO *ST JULY ****, TILL DATE I HAVEN'T RECEIVED THE ORDER TILL DATE. I HAVE TRIED TO REACH OUT TO THE COURIER PARTNER S...

Jul 02, 2020 by Vikram Soni

Paytm Mall - Received wrong product ^Closed

Order id :- *********** I have ordered OnePlus * case but i received wrong product and and their is no proper charge taken buy Paytm mall no response until i make a call to them and they delivered to late i have ordered at **th i have been rec...

Jun 30, 2020 by Yaswanth sai

Paytm Mall - Defective Product Delivered ^Closed

Ref Order # *********** I received a pair of defective earphones on **th June **** at **:** Hrs, and raised a complaint with Paytm helpline and later on Paytm App within *.* hrs of receipt (**:** Hrs on **th June) Paytm refuses to entertain my...

Jun 17, 2020 by Siddhartha Mukherjee

Paytm Mall - Received wrong model ^Open

I have ordered sony MDR-XB**AP (with Microphone) earphones from paytm but i have received sony MDR-XB** (without microphone)earphones. My order ID is ***********...

Jun 12, 2020 by Vinita Gorana

Paytm Mall - Received wrong product ^Closed

I ordered a headphone splitter and received an iPhone splitter which is a completely different product. Order ID - ***********...

Jun 08, 2020 by Sahil

Paytm Mall - Wrong Item received ^Closed

I ordered for Macbook Air power adapter and I received Macbook pro power adapter. On contacting paytm mall customer service rhey accused me of my return history whereas this is the first time I ordered some product from Paytm mall....

Jun 05, 2020 by Avinash Singh

Paytm Mall - Paid order held back ^Closed

**th April, **** : I purchased the product (paid in full including shipping charges). **th April, ****: Order was shipped (Tracking ID - ************* & *************) *th May, ****: Orders arrived in destination city (Mumbai) My order has...

May 29, 2020 by Shaiz Kunhimohammed

Paytm Mall - Extend delivery date without my permission ^Open

I ordered wireless Bluetooth of cost ***. And they shiw me they deliver it by ** may but now they change delivery date from ** may yo ** may without my permission and now they don't respond to my messages and they don't responding to my call...

May 09, 2020 by Anek kumar

Paytm Mall - Paytm money transferred to fraud by mistake ^Closed

Sir , I was doing payment to my friend but I don't knw who is the fraud took my money now I lost my money how I claim it back...

Mar 16, 2020 by Richa Singh

Paytm Mall - Fake and damaged protein powder delivered ^Open

i purchased ultimate nutrition protein powder from paytm mall and received fake supplement having no authentication code on box and damaged condition and i complaint about it to company and seller also but they not helping me saying me it's non...

Mar 15, 2020 by vishal nirania

Paytm Mall - Full refund not initiated ^Closed

This is to bring to your notice that Airline has processed FULL REFUND accepting the medical situation (death in family) . I have been trying to contact and explain at Paytm numbers and mails but they are not processing my refund. Airline h...

Mar 11, 2020 by Jia Chawla

Paytm Mall - PAYTM FRAUD AND PAYTM SUPPORT NOT RESPONDING PROPERLY ^Open

A FRAUD PERSON STOLE MY MONEY WITHOUT OF MY KNOWLEDGE AND KEPT THAT STOLEN MONEY IN HIS PAYTM ACCOUNT . WHEN I COMPLAINT PAYTM ABOUT THIS AND SHARED FIR COPY THEY WERE NOT REPLYING ME AND NIETHER SHARING THE DETAILS OF THEIF EVEN AFTER SHARING...

Feb 29, 2020 by SHASHIKANT yadav

Paytm Mall - Package description is different ^Open

Bought an Onida smart television from Paytm mall app. Post delivering and getting it installed from authentic Onida technical team it came out that tv isn't smart. No where in the app it's mentioend that tv has application limitations. When I a...

Feb 28, 2020 by Arjun shivhare

Paytm Mall - WRONG MODEL DELIVERED BY SELLER ON PAYTM ^Closed

I ORDERED LENOVO IDEAPAD *** LAPTOP OF **.* INCHES AND *GB RAM BUT INSTEAD THEY PROVIDED ME A SUBSTITUTE MODEL OF ** INCHES WITH *GB RAM IT IS A LOT CHEAPER LAPTOP THAN I ORDERED...

Feb 27, 2020 by KAMLA TOSHNIWAL

Paytm Mall - Received seal opened health suppliment ^Closed

I have received a seal opened health suppliment and paytm did not return my product and this is a health suppliment and I don't use any seal opened suppliment for my health...

Feb 15, 2020 by Nikhil Singh Pawar

Paytm Mall - Defective product delivered ^Open

I have ordered sony hts***rf soundbar from Paytm Mall on dated ** jan **** at the price of rs. **,***. I received order on dated ** jan ****. When i opened the package i saw there is no branded seal on the box. Then i realize the product whi...

Feb 06, 2020 by KONIC CHAWLA

Paytm Mall - Regarding Rejection of Product Return ^Open

I ordered * Jeans from Paytm Mall in *times. Out of that *-* Jeans which i received were not same as i ordered but still i checked once for fitting. Out of that some i returned if there is no replacement available. In the last Two Jeans * ...

Jan 12, 2020 by Harit Mehta

Paytm Mall - Defective product sold twice ^Closed

I purchased audiotechnica ath m **x headphones worth **,*** from paytm on ** DEC **** and were delivered on ** DEC **** . Upon opening the product box itself there were two invoices inside(PAYTMMALL ORDER ID :********** AND **********)and on...

Jan 04, 2020 by Harsh Ranglani

Paytm Mall - No Cost EMI Bank interest charges not refund ^Closed

I had ordered Macbook Pro MPXT*HN/A from Paytm Mall on **-**-**** on No Cost EMI (Standard charted bank/ * year). The product price was Rs *,**,***. The bank charged me of around *,**,*** including EMI interest. As per their NO cost EMI policy,...

Jan 02, 2020 by Abhishek gupta

Paytm Mall - Paytm fastag not delivered ^Closed

I have paid for paytm fastag on dec * and showing its delivered on ** December. But I have not received my fastag and I have tried so many times to contract the customer care.but no response from them.my order I'd is **********. Please help m...

Dec 25, 2019 by Anil kumar sethi

Paytm Mall - FASTAG RECEIVED BUT RESERVED AMOUNT 150 AND FASTAG NOT ACTIVATED AFTER 5 DAYS ^Open

i had ordered fastag on **th of November and get it on **st of December, till today i am not getting my Rs. *** reserved amount and activation of my fastag. I had raised queries and tried to call to customer support number but didn't get any re...

Dec 24, 2019 by Urmil Yuyutsubhai Desai

Paytm Mall - FasTag Not Deliver ^Closed

Respected All, I have ordered Paytm Fastag on ** Nov ,till date is not delivered , every alternate day Paytm incresing my delivery date. request you please help me on the same...

Dec 12, 2019 by Ashish Pathak

Paytm Mall - Fake product delivered ^Open

So i ordered a Nike liteforce iii shoes from paytm. First delivery was damaged product and then i requested for a replacement. When i received my replacement order, that pair of shoes was totally fake. Paytm is selling fake products of some fam...

Nov 28, 2019 by Ronak Rajpurohit

Paytm Mall - Paytm do not accept RETURN REQUEST Think before you buy from Paytm ^Open

Ravina executive customer assured me on **/**/** that my fastag request has been done successfully done a sum of rupees ***/- refund to you in your account but still my order does not show it has been cancelled and no one amount refunded to me ...

Nov 25, 2019 by KRISHAN KUMAR

Paytm Mall - Packeged not delivered ^Closed

** november ko order ki dileveey thi aaj ** november ho gaya order ni mila abhi ...

Nov 17, 2019 by Prakash verma

On **st Oct ****, I bought few apparel from Paytmmall.com reference ORDER ID ********** and **********.While ordering I saw the return policy of each product. And all the products have */**days return policy. The products were delivered to me o...

Nov 16, 2019 by Dinesh Soni

Paytm Mall - Paytm Mall Fraud Incorrect and Damaged item delivered ^Open

Crompton Aura Prime **** mm Ceiling Fan - Himalayan Grey , pack of *. Date of Purchase - ** Oct **** Order Number-********** Order amount - Rs **** I purchased this product from paytm mall, delivered on ** Oct shabbily packe...

Nov 09, 2019 by Surjo Mukherjee

Paytm Mall - Return request not acceptable ^Closed

I purchased * microwave oven in paytm mall I received deffective product I returned those product in below due date but it it's cancelled...

Nov 07, 2019 by Prashanth

Paytm Mall - Order not delivered but shows delivered from 10 days ^Open

I had order from paytm mall on ** th October **** with order no. - ********** and it shows delivered from ** October ****. I raised the issue with customer care by calling on same day and even after ** days they hadn't delivered my product. Th...

Nov 01, 2019 by Kumar Jaydeep

Paytm Mall - Ingenuine product issued ^Open

We had ordered sony **" full HD Led TV bearing order number ********** from Paytm mall on **th September ****. Accordingly we received the product on *th October ****. As informed we waited for the authorized guy to install the television on **...

Oct 29, 2019 by Sudarshan kumar

Paytm Mall - Dead on Arrival product delivered ^Open

I bought Casio FX-CG** Graphic Calculator from Paytm Mall for Rs *****/- in month of September ****. When I received the product it was Dead On Arrival. It does not turn ON. I have contacted Paytm easily more than ** times and they have just be...

Oct 15, 2019 by Shashank Parulekar

Paytm Mall - They cancel my order after 12 days ^Open

They said the seller unable to deliver order.. But i already paid money...and they take ** days to refund my money......

Oct 11, 2019 by Praful

Paytm Mall - Refund not processed ^Open

Item has been returned. They say refundhas been processed on *th October. But no payment has been received in bank account. ...

Oct 11, 2019 by Vaibhav charaya

Paytm Mall - Paytm is encouraging fraudsters without verifying kyc ^Open

I got a call from fraudster telling calling from paytm mall promotions department and I done transaction for buying ptoducts of amount *****.**.now my question is while I was entered the account number which they told account name automatically...

Sep 26, 2019 by Salma

On **th August , **** I placed an order from paytm mall . It was supposed to be delivered to me on **st August but I didn't received the package yet but the company has marked my product as delivered. I have already paid the amount and I'm fina...

Sep 15, 2019 by Arindam Nath

Paytm Mall - PaytmDelivery of Defective product & Wrong delivery date ^Open

I ordered a product on **th August **** from Paytm mall and on **th August it shows me delivered to my address. Although I don't get any call from delivery guy. But later I know that no one received my product from my family or my neighbor/buil...

Sep 09, 2019 by Rohan Kashyap

Paytm Mall - Partial Order Delivery Full Money Taken ^Open

I cannot imagine that paytm mall would be such a cheat. I ordered a pack of ** undergarments sized *xl for Rs. **** on **th Aug ****. Promptly on **th Aug, a pack was delivered while I was out of the house, my parents collected that. When I rea...

Aug 22, 2019 by Atul Purohit

Paytm Mall - Refusing to Replace My Item ^Closed

I had ordered for a "Seagate *TB Backup Plus Slim Portable External Hard Drive (Grey)" from Paytm Mall on *th August, **** and it was delivered on **th August, **** as per the promised date. The product ordered was Grey in colour and upon openi...

Aug 15, 2019 by Pranav Wadhwa

Paytm Mall - Cheating in sending Goods ^Open

Products shown on website is super cool. But achual products are of very poor quality. When complaint same day to return the product, paytmmall calls to take back the product, but one collect the product. They have taken online advance payment....

Aug 14, 2019 by Manoj Singh

I ordered one product on **. *.**. Date of delivery shown as **.*.****.however it is delivered to me on **.*.****.product is defective. Paytm not accepting it & not replacing it saying * days over. ...

Aug 01, 2019 by Vijay Dattatray Ravan

Paytm Mall - Open and used product / may be a second hand product ^Open

I had purchased vi-john perfume on **-**-**** which is may be already used . The product is unsealed and open . This product is a combo of * perfume with ***ml (but receive **/***ml approx). but the product which i receive are different with ea...

Jul 16, 2019 by Anil kumar vishwakarma

Paytm Mall - Empty Box received ^Open

Hi I have ordered a blue tooth head phones in PAYTM but I have received an empty box I have raised a complaint to customer care and I have shared all the photo copies of order but I am not getting any resolution I have received order on **th JU...

Jul 05, 2019 by Thirupathi Gandham

Paytm Mall - Dress not delivered ^Closed

I ordered Ziya kurta from paytm mall. It costs *** Rs. June ** is my delivery date, but the delivery boy didn't call me before delivering my product. He delivered the wrong one. I filed a case against my product at Paytm Mall. But paytm mall a...

Jul 01, 2019 by Infant Nirmal

Paytm Mall - Wrong & used/sealed broken product BlackOx 32" full HD Smart TV ^Open

Purchased BlackOx ** inch Full HD smart TV (**LF****) on */**/**** from paytm site and delivered on **/**/****. On the same day, I have given return request of the TV as the MRP of the TV show on site Rs *****.** but in the packet, it shows Rs ...

Jun 26, 2019 by Rakesh Debnath

Paytm Mall - Codes Are Not Redeemable ^Open

By Applying Codes I had done ** Orders.. When i'm trying to redeem those codes i'm getting error ONLY THREE CODES CAN BE USED IN A MONTH. Validity of those Codes is ONLY ONE MONTH... ...

Jun 20, 2019 by DHARMA TEJA MUNJULURI

Paytm Mall - Exhange product issue ^Open

I ordered Samsung galaxy A** Mobile on the basis of exchange with my old Samsung Z* mobile. I entered correct IMEI number of my old mobile while ordered new mobile. New mobile dispatched on **th may **** and for old mobile exchange courier pers...

Jun 12, 2019 by Boddu Ananda Rao

I have ordered a ** GB pen drive of cost Rs. *** from PayTm Mall on **th May **** by paying price in advanced. I expected delivery of my order is on **th may by Ecom express but neither courier boy calls me nor they delivered my item. On **th m...

Jun 02, 2019 by Mahendra Gaur

Paytm Mall - Order Cancelled ^Open

I had ordered a T-shirt from Paytm mall but they cancel my order without any proper reason. I had used a promo code for ***% cashback which I won by booking Avengers Endgame tickets worth about ₹***. Paytm has policy to provide the new promo ...

May 31, 2019 by VISHAL KUMAR

Paytm Mall - No one turned up to pick up an approved return request ^Open

I ordered a product on **th April which was an IN-ear Skullcandy supreme sound headphones ink'd *.* with mic. The product was supposed to be delivered on the **th of May but didn't get delivered. I called the Paytm care on ** of May and told th...

May 27, 2019 by Kunal Kumar

Paytm Mall - Product picked not providing replacement ^Closed

I had returned two products to Paytm. One for the replacement and for refund. Both products were of the same brand and two different delivery guy was coming for pick up. But first delivery guy took both the product. When the second one arrived ...

May 26, 2019 by Reetika

We have ordered Balloon arch stand kit in paytm mall on *th may **** bearing an order ID: ********** and we received it on *th May ****. Upon receiving we identified that the product is not so good in quality and it doesn't fit my requirement a...

May 22, 2019 by Haritha Medikonda

Paytm Mall - Defective product not picked up ^Open

Order placed on **th April and delivered on **th April. The defective product was delivered so I placed a return and it was approved by Paytm mall. Return pick was arranged on **th May and I received SMS for same but pickup guy refused to pick ...

May 10, 2019 by Vinit Kumar

Paytm Mall - No delivery at my location ^Closed

I was trying to order a bicycle. But it's not deliverable here (Pin code- ******). I contacted the seller but they told to contact paytm mall....

May 08, 2019 by Abel

Paytm Mall - Order not received ^Open

My order is not received but in the paytm mall, the status shows that it is delivered. So I registered a complaint in paytm customer care but no use. Please help....

Apr 29, 2019 by Sai Krishna Gunipalli

Paytm Mall - Left side Apple airpod is not working ^Open

I have just purchased Apple Airpods from paytm they just delivered to me today. The thing is the left side of the airpod is not working. I have a full unboxing video. When I pair airpods to my iPhone it just shows only right airpod active the l...

Apr 24, 2019 by Ritik

Paytm Mall - Used product received ^Open

I purchased hp laptop from paytm order no. **********. The laptop was delivered on **-**-****. I filed the retrun request on the same date. I checked the warranty on the laptop its shows * months extended warranty first warranty expires. But th...

Apr 18, 2019 by Shreshtha

Paytm Mall - Wrong product delivered ^Open

I had ordered Trimmer from Paytm Mall but I found some pendants when I opened the package. They have denied my refund and claiming that they have delivered the correct product. My order ID is **********....

Apr 11, 2019 by Priya

Paytm Mall - Wrong commitment done ^Open

I ordered an iPad *.*-inch *th generation from paytm mall on **th March. Wherein at the time of placing the order, I applied promo code "PATYMFIRST" terms of which I have attached a copy. It clearly mentions benefits of lump sum amount of Rs.**...

Apr 09, 2019 by ABID HASAN

Paytm Mall - Refund amount not processed ^Open

I have ordered a product from Paytm and paid for it through SBI debit card. Unfortunately, I get a better deal and cancelled a product. But money is not refunded to bank original source as paytm is showing refunded to the bank but the bank is n...

Apr 02, 2019 by Kamlesh pandey

Paytm Mall - Package not delivered ^Closed

I had placed an order (mobile cover) with on **th February with an expected date of delivery *rd March ****. On not receiving the order till *th March, I followed up with Paytm Mall and received a call from them on **th March. They told me that...

Mar 27, 2019 by Kanishka Dhamija

Paytm Mall - Damaged product delivered ^Open

I ordered a Dell Inspiron laptop **** on ** March ****. I got my laptop delivered on **th March ****. When I opened the box the laptop has dents on its backside. I initiated a return request immediately. The paytm care agents responded to colle...

Mar 23, 2019 by Arun Kumar

Paytm Mall - Fake product received ^Open

Paytm mall is the fake. They have a fake product, poor service and poor support. I have never face such an irresponsible customer service ever. I need my money back. Please see all the attachments....

Mar 16, 2019 by Mohit Jain

I have purchased a product from paytm mall on due to size issue I returned the product. Though I returned the product I didn't get a refund. The purchase was made on **th December ****. I requested to return the product and the same was collect...

Mar 09, 2019 by Neel shah

Paytm Mall - Received a Chinese item ^Open

I had placed the order for a watch but I have received a Chinese watch. It's been * weeks now. I was waiting for them to take an action against the fake seller. I called them many times but they told me to wait for some days. I have given them ...

Mar 06, 2019 by Anjali Soni

Paytm Mall - Online fraud by the company ^Closed

I have ordered a cooktop electronic induction on **th Feb **** from paytm app but they delivered me burner/chulha. Since I am calling every day to get my original product for which I have paid as ****/- but no one listening. paytm is a fake cor...

Mar 01, 2019 by Akash singh

Paytm Mall - Cheated by a E-wallet Company ^Open

I ordered a mini Bluetooth headset from Paytm having order no ********** on **/**/**** and it is delivered to me on **/**/**** which is a defective fake item. When I request for return a message comes it is not delivered but actually, it is alr...

Feb 27, 2019 by SANJOY KUMAR MOHANTY

Paytm Mall - Return Rejected ^Closed

I ordered vans casual shoe but in the product has not good and i submit return request but they rejected my request after * days without any reason....

Feb 14, 2019 by Mohd Suhel

Paytm Mall - Refund not initiated ^Open

I have ordered an Dell laptop from paytm on *th fab. At first the shipment got delayed by one day then on *th Feb when shipment reaches to the blue dart at Bangalore the returned it to seller saying that is waybill no. is not correct. On *th F...

Feb 09, 2019 by Hiren Kumar Kanojiya

Paytm Mall - Replacement product not delivered ^Closed

Request of return cancelled for Order # ********** Very disappointed by the service provided by Paytm. When I ordered crocs from paytm first I got email and text saying product is delivered when it was actually not. Finally got product with wr...

Jan 22, 2019 by Dheeraj Shetty

Paytm Mall - Commited Vouchers not getting issued ^Open

I purchased Voltas *.* Ton Air Conditioner (January *st, **** delivered to me on Jan *th, ****) wrt to terms and conditions of cash back along with ****.** voucher (****.** in the form of Electricity vouchers and ****.** in the form of flight ...

Jan 17, 2019 by Manish Gupta

Paytm Mall - Paytm customer care is team of liers. ^Open

I planning to gift a Samsung j* phone to one of my best friend . We were meeting after long time on her birthday . Paytm ruined my plan . I ordered a Samsung j* mobile . But delivery boy didn't contact me . I received an notification of order c...

Jan 16, 2019 by Uttam sharma

Paytm Mall - Flagged account due to use of promo code given by company ^Open

I have purchase a headphone from Paytm and returned it back * months ago and filled my account details in the Google form to receive my refund but after * months of mails and queries they gave a UTR number but money not received yet. By last we...

Jan 08, 2019 by Sabeerraja

Paytm Mall - Mobile not exchanged - telling lies ^Open

I had purchased a new Opportunity F* pro phone with an exchange scheme where additional **** rupees was being offered in addition to regular exchange value. Even after delivery of phone, no one came to pick up for exchanged phone even after ** ...

Jan 08, 2019 by Anubhav Saxena

Paytm Mall - Assured cash back not credited ^Open

I purchased a laptop from Paytm mall in November (Order No. **********). Paytm offered benefits worth Rs.**** in the form of cashback vouchers,along with the purchase as a part of their Diwali sales promotion. These benefits included cashback o...

Jan 07, 2019 by Kiran

Paytm Mall - Return request rejected ^Open

I have ordered a laptop Ram *gb but instead of it i received a ** gb pendrive which is also fake . I placed return request but delivery boy refused to pickup the wrong product. I complained it again on paytm helpline they said your problem will...

Jan 04, 2019 by Satyam soni

Paytm Mall - Product damaged ^Open

I ordered a Portable ****P ***x*** Resolution WiFi LED Projector from paytm mall. I received it as damaged and not working state and I placed return. The paytm delivery boy taken the product but on that midnight I received the message as picku...

Jan 02, 2019 by Manojkumar Manojkumar

Paytm Mall - Promo code not working ^Closed

I purchased a laptop from Paytm ,which I got delivered successfully,but I received a promo code of RS ****/- for purchase of laptop bag,alongwith that ,the promocode is not working on any laptop bag shown in Paytm Mall app. The promocode w...

Dec 30, 2018 by Chetan Sachwani

Paytm Mall - Refund not given by paytm ^Open

My name is sanjukta ,mob:**********, On **th, a upi transaction was done by Paytm.total amount :****.I received this transaction ID :************ from them. But that amount has not yet been credited to my account. I had called paytm and it i...

Dec 27, 2018 by Sanjukta singh

Paytm Mall - Additional cashback not received ^Open

I purchased Go pro Hero action camera with my friend's account (priyankalohia**@gmail.com) on Sep*th ****. The amount was *****. The PaytmMall Order Id is **********. I was about to get additional cashback of **% ion my ICICI credit card. I did...

Dec 26, 2018 by Animesh Kumar

Paytm Mall - Order not received bur shows delivered ^Closed

Despite mailing paytm mall so many times & even trying on their grievances nos which generally not working at all. Product SanDisk Ultra Dual ** Gb Usb *.* Otg Pendrive delviery date was **/** but the blue dart courier guy called on **/** & who...

Dec 25, 2018 by Mohammad Abdullah Shaikh

Sir, I bought hero motocorp vehicle from paytm on Oct. ** Order Id. ********** In this I was given ₹**** cashback and ₹**** promo code in form of ** voucher of ₹*** each. I used only * vouchers and now paytm has flagged my account sta...

Dec 23, 2018 by Kumar Prashant

Paytm Mall - Samsung Galaxy S9 Plus mobile received without accessories - PAYTM denied return ^Open

Hello, AVIJIT this side. My product order id - ********** My contact no - +** ********** I have ordered samsung galaxy s* plus from paytm mall on **th october ****, i had received the product from courier on **th october, later after unboxing i...

Dec 20, 2018 by AVIJIT PAL

Paytm Mall - Package not delivered at home ^Closed

I ordered a washingmachine ,my home at *rd floor but delivery boy denied not delivered a product at third floor. Now i am talking with customer care they have no solution of same problem. I told them i will tale *rd floor, if they get damaged t...

Dec 17, 2018 by Parinder

Paytm Mall - Wrong product delivered twice ^Closed

We ordered a puma jacket for Rs.**** from Paytm mall on *th December using a coupon code for which we got a cashback of Rs.****. The product delivered was wrong, instead a track pant was delivered and Paytm gave no option of replacing the produ...

Dec 17, 2018 by sharlin sebastian

Paytm Mall - Broken Led TV Received ^Open

i ordered a led tv from patm mall on *nd december and on *th december received the tv. on opening it was found that the the tv was broken. i raised return request immediately and sent them all videos and pictures of unboxing. after many days f...

Dec 12, 2018 by Paritosh Bawa

Paytm Mall - Package not delivered but Paytm shown delivered ^Open

Have purchased Pistachios from Paytm site , same is not delivered to me but site shown delivered, after repeated request they are not ready to support , though courier company showing returned detail to seller ....

Dec 09, 2018 by Rakesh Saklani

I had ordered an item form paytm mall on **oct-**** and due to some issue i had raised a request for returned back and on **-oct-**** and pickup on **-oct-****. but still i have not recieved my refund from paytm and i continuous follow up for ...

Dec 09, 2018 by ABHILASHA SHUKLA

Paytm Mall - Refund amount not sended ^Open

Iam ordered one item that is prestige multi cuker from paytmmall and its delivered to me but I received product is another product that's why I want requested for return pucup and they will collect their product from me.then they said you will ...

Dec 09, 2018 by Mude ramesh naik

Paytm Mall - Refund not credited cheated by paytm mall ^Open

Ordered a Bluetooth speaker and a Bluetooth headphone, didn't like so returned it back to the delivery agent. Refund was promised in ** working days. It's been ** days and till now I didn't get any refund, nor in my bank account nor in wallet. ...

Dec 05, 2018 by Ashish koppala

Paytm Mall - Package returned and did not get refund ^Open

I ordered shoes from paytm mall on ** Oct **** package delivered on ** Oct **** I ordered shoes of size * they send size *. I placed a replacement request they delivered size **. Now I placed request for return the shoes and ask for refund . T...

Dec 04, 2018 by ASHISH SHRIVASTAVA

I ordered the Dell Desktop, the product comes on wrong item, so I return back to paytm. They collected on Oct **th ****. Still the refund is not come. The team always says about my refund "wait for sometime". So, Please dont buy from paytm mal...

Dec 03, 2018 by KUMAR

Paytm Mall - Refund ^Closed

Dear sir, I ordered a redmi y* **gb(gold) from paytm mall on **.**.** and also i returned it as wrong product. But after a long time they not refund my money. So i want to take a action against paytm mall....

Nov 29, 2018 by Latifa Karikar

Paytm Mall - Refund ^Open

Hello sir/madam I purchased mobile online on *th oct ****(paytm mall). After that i returned back and raised refund amount request. They send me link where I have to send my personal bank details and said need to wait **-** working days. When ...

Nov 27, 2018 by Vipin panwar

Paytm Mall - Damaged fake item delivered ^Open

Had ordered for a pair of sunglasses from PayTm mall app. The product delivered were damaged and i did ask for a refund on the product. But this so call app doesn't have a customer care number or anything. They have their own way of solving and...

Nov 27, 2018 by Rajat Patil

Paytm Mall - Did not get refund Of the order 6538779133 ^Open

Hello, My order no. is **********. I ordered Bosch * kg Fully Automatic Front Load Washing Machine (WAK*****IN, White) from paytm website on **-**-** and cancelled the order same day after few hours after placing the order but did not get ...

Nov 26, 2018 by Reena Parveen

Paytm Mall - Did not get refund ^Open

Hello, I ordered Bosch * kg Fully Automatic Front Load Washing Machine (WAK*****IN, White) from paytm website on **-**-** and cancelled the order same day after few hours after placing the order but did not get any order cancellation and ref...

Nov 26, 2018 by Reena Parveen

Paytm Mall - Orders not dispatched ^Closed

I have placed * orders on Paytm mall Order no. ********** and ********** but i have not received any status of the orders. neither the Paytm customer support numbers are picking the call . ...

Nov 26, 2018 by TRISHI BHALLA

Paytm Mall - Did not got refund ^Open

I order a sweatshirt from paytm since there was delay in delivery i cancelled it but still i did not got the refund there customer care is worst i cant even contact them this is my order no :**********...

Nov 21, 2018 by Roshan kumar gupta

Paytm Mall - Received worst product and requested for return.while the return time I was not in my home. When iam ^Open

I tried multiple time to get hold of patym but no one responded to my call. And I requested for return for the product. ...

Nov 20, 2018 by Venkat Ramana

Paytm Mall - Wrong and Cheap Item(Watch)Delivered ^Open

I Have ordered a watch Model No - ****KM**(MRP - *****) dated *th Nov,But they have delivered me Wrong watch model No- NK****BM*(MRP- ****) on **th Nov.I requested for return ,after * days a person came to my home and checked the watch.Even if ...

Nov 19, 2018 by Manoj Kumar Pandey

Paytm Mall - Missing item from television ^Closed

Sir, *. I bought one television from Paytmall on date ** oct order id **********. *. I received the television on ** Oct **** *. On the same day I saw the screw from the Tv is not there and the table stand is also missing from there. and...

Nov 17, 2018 by Shruti Sharma

Paytm Mall - Order cancelled after shipping without my consent ^Open

I have booked LG **L convection microwave oven (mc****bl,black) from paytm mall on **-Nov-** at *:** pm, on they have informed that item is shipped and provided me the cashback. The product was supposed to be delivered on **-Nov-**. However, as...

Nov 15, 2018 by SUBHABRATO DUTTA

Paytm Mall - Non-Delivery of Product ^Open

I purchased Rs.**** voucher and was assured Rs.**** cashback but i didn’t receive any cashback even after applying the voucher code. I raised two tickets with paytm care but paytm customer representative is closing the ticket (No. ********) ...

Nov 14, 2018 by sarin mall

Paytm Mall - Package neither delivered nor amount refunded ^Open

I ordered * products and made payment by cash. When I opened the package, it was found to contain only * product. I quickly choose the Return option on the 'Paytm Mall' app. Package was returned the next day. But till now neither the amount was...

Nov 13, 2018 by Pranati Jena

Paytm Mall - PAYTM deducted Rs. 54925/- but not transfered money to dealer ^Open

*) I booked activa *G through paytm mall by order no ********** on **/**/****. *) I visited to dealer on **/**/** and paid remaining amount to dealer . They checked paytm amount mail. But they did not received paytm amount which i personally ...

Nov 13, 2018 by Shrikant Bhanudas Niwal

Paytm Mall - Refund not processed ^Open

That i have returned my order and company has only refunded **.** in my wallet. Despite so many attempts the any executive in not attending on help-line number . In support of my evidence i have attached the screenshot...

Nov 13, 2018 by Mukul Garg

Paytm Mall - Delayed Order Delivery ^Open

Online Shopping company : PAYTM Order No: ********** Order Date : **-OCT-**** Order Description : SUGAR_RUSH Dazzling Girl's Blue Lace Detail Zip Party Dress Order Total: Rs **** (fully paid at the time of placing order) PayTm Assured D...

Nov 11, 2018 by Santosh B Bhavsar

Paytm Mall - Product replacement ^Open

Respected sir, I had bought mobile phone order number ********** and the product was defected l returned this product and again the defected product was dispatched to me and again l returned but after neither amount credited n...

Nov 11, 2018 by Suraj Kumar

Paytm Mall - Refund for my online order cancellation ^Closed

I order one sari and two jeans but quality of this product is not good so i return my order but money of this order i does not get amount of order is ****. Sari. *** Jeans ***...

Nov 10, 2018 by Jatin Bansal

Paytm Mall - Package not delivery ^Closed

Package not delivery and cancel this item...

Nov 10, 2018 by Satyajit mondal

Paytm Mall - Product is expired ^Open

Paytm delivery me face wash is expired...

Nov 07, 2018 by Ranjeet sahoo

Paytm Mall - Packaged turned to be defective and no return order return order placed even after 5days worst and s ^Open

I ordered a laptop and it turned out to be defective and no reply from company side since * days today is the *th day and suddenly today returned turned into replace I have already ordered a laptop seeing return request still no response from t...

Nov 06, 2018 by Priyesh

Paytm Mall - Refund not received after returning the item ^Open

have ordered the shoe form paytm mall on **/**/**** which order number is ********** and complaint number is ********. Due to some size problem, I have returned that on **/**/**** and the paytm merchant has received that item on **/**/****. On...

Nov 05, 2018 by GULAFSHAN AKHTAR RAUF

Paytm Mall - Didn't get refund ^Open

I orderd * western wears from Paytm Mall on different dates and I returned it and my returned was accepted and updated as well and said to fill NEET form incase of Cash on Delivery. As I paid Cash on Delivery so I filled the form. They said mon...

Nov 04, 2018 by Swati Kumari

Paytm Mall - PayTM useless :: Non existent Courier provider ^Open

i ordered panasonic **" full hd tv on **th october. i was supposed to get the item on **st oct. *) **th oct : received a msg that amara_o*o has picked my ordered. *) i tried to track the order , however no website or phone number found for a...

Nov 03, 2018 by deepak kumar padalia

Paytm Mall - Wrong item deliver ^Open

...

Nov 02, 2018 by Arif

Paytm Mall - Issue regarding exchange of old phone with that of new one and the exchange cash back that to be rec ^Open

I had cancelled the order on **th oct and have not received the refund yet. Everytime I tweet to them or send a message they simply send me a copy paste msg that you will receive it in ** days. According to them refund was initiated on **th. No...

Nov 02, 2018 by Roshni Mishra

Paytm Mall - Refund not provided. ^Open

I have ordered thre necklace from PAYTM. Order id:********** on **/**/**. My PAYTM mkbile no. is **********. I have received two packets on **/**/**. #First have miss perfect rajwadi bridal white women fancy necklace,which is ok. #on s...

Nov 01, 2018 by Mukesh Kumar Meena

Paytm Mall - Regarding item return request ^Open

Hi sir. Hi am ordered mobile apple phone. on paytm mall. Some how I am not liked mobile. I have called customer regarding order cancellation from customer care received information saying. Order cancellation con't cancel online. you have to...

Nov 01, 2018 by anilkumar swami

Paytm Mall - Refund issues ^Open

Sir it has been one month my product was picked n refund is yet to be credited..I called ** times may be more than that but no body is answering my call...worst customer service...

Oct 31, 2018 by SABIA GUL

Paytm Mall - Package Cancelled ^Open

I ordered a Adidas Women shoe for Rs **** in **th October ****,. The delivery was promised by October **th but I didn't got. Then I called to Paytm that when I will get my product, they said" Youy Dispatch date was **th October Now wait for * ...

Oct 31, 2018 by TEJVEER

I purchased a mobile from paytm which was tagged with an exchange offer that is we can buy a new phone by exchanging our old phone so I thought to buy a new phone by utilizing the exchange offer which was offered by the paytm company. My old is...

Oct 31, 2018 by Surendra D

Paytm Mall - Item not delivered ^Open

I have ordered an item from paytm mall on *th October, it has been shipped from Gati international. As i can see the tracking details there is no changes after that *th october is the last update. If i write on **** help no one respond. If i ca...

Oct 30, 2018 by shweta jindal

Paytm Mall - Package not delivered to me but status is showing delivered ^Open

I ordered a formal shirt from Paytm Mall. On the day **/**/**** , I received a message "Out for delivery: Knight...will be delivered today by VIVEK KUMAR, reachable on **********". On that day i didn't get my order but on **/**/**** i got anoth...

Oct 29, 2018 by VINOD KUMAR SINGH

Paytm Mall - Negligence in Product delivery ^Open

Dear Sir, This is reference to my shopping order no. ********** which i placed on *th october ****. Order delivery due date was **rd October which was dispatched through Delhivery International AWB no. *************. When tracking the order...

Oct 28, 2018 by Akshara Abhimanyu

Paytm Mall - Product not received even after 11days,product expected delivery was 15th october 2018 till now it i ^Open

Paytm Mall customer service is not responding.refund initiatedin *th October ****. Refund amount not credited till date...

Oct 26, 2018 by G Lakshmi Meena

Paytm Mall - Refund i didt get .... Stil ^Open

I purchased one item , cloth material, I didt like the colour so I return it , i paid money in hand, they didt send my refund still Rs. ****/- my product order no. **********. I done all formalities which they told amt account detail, but still...

Oct 25, 2018 by Slicy fernandes

Paytm Mall - Delivered Dead iPhone 8 ^Open

Complaint ticket ******** - Order **********- Brought iPhone * worth **k, delivered as dead, escalated in * hours to replace and return...

Oct 23, 2018 by Subhasish Sahu

Paytm Mall - Refund has not been done by paytm Mall ^Open

Order No- ********** Mobile No- ********** i have ordered "Pamper Diaper" from paytm mall . i have not received my order and delivery boy has not even attempted the delivery and he has written that the contact person was not available at ship...

Oct 23, 2018 by Vikash

I had order a washing machine via Model Number-LG-*kg semi automatic Top Load washing machine(P****N*FA,Dark Blue) from paytm mall on **th oct and its shipment date was **th oct and expected delivery date was **th oct than i had registered a co...

Oct 21, 2018 by Prafful Gupta

Paytm Mall - Not getting refund money ^Open

I bought a product on ** th september **** . And i return ** th september.. Payment mode was cash on delivery.. Product id is **********. I send him lot of mail.. And send them msg through their systemetic msg inbox.. Always they reply me as ...

Oct 21, 2018 by Ritwik Chakraborty

Paytm Mall - Refund nahi mila ^Open

मुझे गलत सामान मिला उसकी क़्वालीटि बहुत ही खराब थी इसलिये मैने return कर दिया जिसको एक महीना हो गया...

Oct 20, 2018 by RAM ABHISHEK DIXIT

Paytm Mall - Package half received and shows fully received ^Open

Hi This is wrt order number **********. There were * bedsheets which I ordered for ***rs. I only received one bedsheet on **th Oct’**, however the bill on the package showed * items. After connecting to the xpressbess customer care they ask...

Oct 20, 2018 by Somya Satpathy

I have ordered * items with the order number **********. I recieved only a single product but didn't receive the second item. I even asked the delivery boy for the second product. He said it will be delivered by someone else. But now the secon...

Oct 19, 2018 by Preksha Singla

Paytm neither they are delivering my product or they are not ready to refund. They are not replying also....

Oct 16, 2018 by Suchitra Sahu

had placed * orders on **th speedier **** who's delivery date was **th October ****. It's been * days past since the delivery date and I'm getting no response or further details. Now it is showing delivery date as invalid and doesn't track the...

Oct 16, 2018 by Apurva Prakash Sonawane

Paytm Mall - Total refund not recieved. ^Open

I bought the mobile but for some reason I did cancel, then I refunded Rs *.** instead of ****...

Oct 16, 2018 by Deepak kisan salame

I have ordered a product on Paytm on **nd September and the delivery date is *th October since the product is not delivered and amount was taken by Paytm seller...

Oct 15, 2018 by Harsh Pamnani

I ordered two boat basshead *** earphones. Due to some personal reasons I had to cancel the order. It was prepaid and I paid via Upi. So I cancelled the order . For one of the products it showed as order has been cancelled and refund has been i...

Oct 14, 2018 by Pritam Mondal

Paytm Mall - Received stone instead of iphone xs 64 gb gold ^Open

I have ordered woman’s leggings, it’s been more than ** days i have no idea about where about the item, and when I m calling paytm customer care after holding ** minutes they r not responding they r ignoring, after this much long period of...

Oct 13, 2018 by Avinash tailor

Paytm Mall - Ordered cancelled by paytm ^Open

Ive been spending my spare time on paytm mall app and looking for lucrative offers from paytm, I happen to see two offers *)Bajaj Pluto *** Watt * Jar Mixer Grinder (White & Blue) order no : ********** and Puma Velocity Tetron Shoe order no : *...

Oct 07, 2018 by Syed

Paytm Mall - Package Not deliver ^Closed

I have ordered ** mobile phone and expected date of delivery was ** Oct'**** i went to courier office but they said that courier has been misplaced by someone . So i am unable to doanything on this raised complained but they said will try to r...

Oct 07, 2018 by Mukesh Padhiyar

Paytm Mall - Money is not refunded from paytm ^Open

I want to return two product which i have ordered from paytm a wrong product delivered.another product which i have already made a payment and cancled but till now mybmoney is not refunded.it cant possible to connect custumer care .it has only...

Oct 06, 2018 by Prabhu kalyan

I ordered apple iphone xs ** gb gold on * october **** and paid Rs. **,***/- through net banking. Seller was *u Marketing, New Delhi. On *th october ****, I received the courier from paytm mall and in the box, there was no iphone. All I got was...

Oct 05, 2018 by Harshit Garg

Paytm Mall - Pacakage not delivered ^Open

i placed order on **th sept **** ,but i havent got any mails regarding item delivery and also no tracking details but yesterday to my surprise i can see that my order status has been changed to delivered ..but i havent got any mails of delivery...

Oct 03, 2018 by shivaraj

Paytm Mall - Cash back of 1800 denied. ^Open

I ve purchased Hitachi AC of *.* ton. There was offer on this product that cash back upto **** on the purchase Voltage stabilizer. The screen shot of the same is attached. I have make complaint several time. Now they are saying that I m not ...

Oct 01, 2018 by Vijay Kumar

Paytm Mall - Product not delivered but company saying delivered ^Open

I didn’t receive my refund from paytm mall after not giving my parcel at time....

Oct 01, 2018 by Intezar Hussain

Paytm Mall - Issue in product received ^Closed

I had ordered the phone and received on **rd Sept ****, on that day itself I found phone is having issue with its speaker.Very next day i.e on ** Sept****, I had mark the product as defective and requested return, its * Oct **** now still my qu...

Oct 01, 2018 by Navjeet

Paytm Mall - Broken pieces in Delivered box ^Closed

Package delivered with Broken pieces...

Sep 23, 2018 by Umesh Kumar

Paytm Mall - Package not delivered ^Closed

I have ordered item order no:********** from Paytm mall on **-aug-** and they assured delivery on **-sep'**. but, still today **.sep-**. Still my not delivered and i have tried soo many times to reach their **** customer care but, it is not c...

Sep 19, 2018 by Seshagrirao Bobbili

On *th sep I recieved msg that my order will be delivered on same day and later I got msg that order delieverd, I did not recieved any call on than so raised this to paytm customer care on *th sep that i have not recieved my package later they ...

Sep 19, 2018 by Piyush Chandel

Paytm Mall - Wrong and cheap product delivered ^Open

I have ordered * nos of red Phillips led from PayTM on * SEP having order I'd ********** but I received * nos of white ordinary led and now they cancelled my return request please help i am a disabled person...

Sep 18, 2018 by SANJOY KUMAR MOHANTY

Paytm Mall - Refund pending ^Open

I cancelled a prepaid order (Order No: **********) on Paytm Mall due to lack of details of the product on ** Sept before the product was delivered by the seller, even it wasn't dispatched by them at that time, but till now cancellation is pendi...

Sep 17, 2018 by Bijay Kumar Shaw

Paytm Mall - Cashback of 1500 was promised to deposit in bank but didn't ^Open

I ordered a product from Paytm , I didn't get the product but they make it as product was delivered, they have provided me fake tracking , then I contacted the courier service they told me that they didn't even get the product from the seller ,...

Sep 08, 2018 by VIJAY KUMAR

Paytm Mall - Order not delivered ^Open

I have ordered Surf excel easy wash from paytm mall app. Order was accepted on *-August **** (Order id- **********). Order amount was Rs ***/-. On **th august I received a text message from paytm that your order is expected to be delivered on *...

Aug 29, 2018 by Shubham Garg

I have purchased Samsung Galaxy j* with order number ********** on July * and paid through Paytm they offered cashback of **** but cashback was not credited after ** days I contacted the Paytm care through mail and Facebook they replied that du...

Aug 24, 2018 by abu

Paytm Mall - Delivery pick up more than 2 days ^Open

I had buy a tv from paytm * august then the tv delivered on **th august but my order status the say only shipped then it takes more than * days to change my status ** th august my status change to delivered but I complain many times to paytm th...

Aug 23, 2018 by Rakesh Pandey

Paytm Mall - Not able to apply promocode ^Open

Dear paytm my account no is **********. I am unable to use promocodes as its showing promocode can't be applied due to promotion abuse.Please help me out from this situation and solve this problem asap. I have also attached screenshot what its...

Aug 14, 2018 by Gaurav Popli

Paytm Mall - Atta package was sealed by paytmmall tape, non usable product has been sent. ^Open

After knowing package was not in good condition they sent food item without remark. package delivered was sealed by red paytmmall tape, when open package it was fully powdered and a Black Lizard move out. for further complain auto replying th...

Aug 14, 2018 by PRAVEEN SONI

Paytm Mall - Paytm false promise as cashback ^Open

i have ordered * items with different promocode from paytm mall ** days back. After that i cancelled one order and one more was delivered. For the order which got delivered i got the goldback of ***, but for the cancelled order which costs *** ...

Aug 10, 2018 by Ramesh

Paytm Mall - Not replacing product ^Closed

I purchased **gb samsung memory card with adaoptor from paytmmall. But memory card is not in working condition and there are no replacing policy in paytmmall. I tried calling on there customer care number ***-****-**** so many times but they ar...

Jul 08, 2018 by Manish Soni

Paytm Mall - Non delivery of product ^Open

I have purchased docooler yg-*** led Projector ****P ***" home theater video Projector **** Lumens *** * *** Pixel ****:* Contrast Ratio with hd in vga av usb Remote Controller us Plug with order no. Order Placed on Sun, ** Jul **** Order ID - ...

Jul 07, 2018 by gojiya parabatbhai arjanbhai

Paytm Mall - Package not delivered ^Closed

I ordered a package and it showed delivered on **th of June but I was unable to see it. Actually I was waiting for their call but I didn't recieve any. Finally when I checked it on **th I got to know about this *** done with me . what to do no...

Jun 24, 2018 by Narender

I had ordered a Television on **th of June from Paytm Mall app. It had reached the destination city on **th june, ans the promised delivery date was **th of June. The television has still not been delivered to me and they are not even showing a...

Jun 20, 2018 by Shashank Singh

Paytm Mall - Denied to pass on additional Cashback ^Open

i had purchased a tv from paytm mall on **.**.**** with order # ********** under the offer " icici credit card **% cashback". i was full fill all terms & conditions. as i eligible to get cash back. now paytm customer care is denied to reimburse...

Jun 15, 2018 by Ravindra Jain

Paytm Mall - About my wallet money ^Closed

I got cash back in my Paytm wallet, remaining amount is rs ***. But today it's show rs *.**. I complained on care. paytm.com but no reply, I tried on customer care number but nobody attend call. ...

Jun 11, 2018 by Vivek Singhai

Paytm Mall - Order not showing in my order section. ^Closed

Today, **\**\****, i ordered a van heusen three piece suit and balance has also been deducted from my account but after order my product is not showing in paytm mall my order section. Then i tried to connect with paytm customer care but they ar...

Jun 09, 2018 by Rahul kumar mahato

Paytm Mall - Damaged ac received from paytm ^Closed

Hi, I received damaged ac from paytm mall and reported them on *th may but no satisfactory answer received from them Regards Sourabh yadav...

May 21, 2018 by Sourabh yadav

Paytm Mall - Refund Issue ^Open

Hi, I have ordered two iPhones (*s & *) and immediately after the payment is done both the orders got cancelled. When I called the customer care to find out about cancellation, they gave a reason that there is no stock. If there is not stock t...

May 15, 2018 by Varshitha Mallidi

Paytm Mall - Cash given but product is not delivered. No customer care support. ^Open

I'm ordered a Phillips trimmer QT ****order no. ********** date * may **** on paytm mall. order is not received but paytm mall show order is delivered. I complained on paytm but problem no solved. Please solve this problem. And i feel unsafe ...

May 15, 2018 by Mragank Priya Gautam

Paytm Mall - Refund not given. ^Open

Regarding order no.**********. I haven't got refund of RS.**** in account. Paytm isn't doing anything. I did everything they asked me from contacting to bank to giving them bank statement.but no solution. Please help....

May 12, 2018 by Harshil pareek

I ordered a wrist watch from paytm mall app of ₹**** (paid at the time of purchase) on **rd May **** and it was shipped as on that date but on ** may it reached upto gati international courier sevice and stopped there and it can not be tracke...

May 11, 2018 by Lavish valecha

Paytm Mall - Refund against product returned is not credited in my bank account ^Open

I have ordered a Fasttrack wrist watch through paytm mall on **-**-**** with a order no . ********** for ****rs with a cashback of Rs *** but the productive delivered to me is not in working condition then i have requested for return and the co...

May 09, 2018 by Ammu Venkata Kartik