File a Complaint against OYO Rooms

OYO Rooms - Cancellation amount not refunded back ^Open

I made a booking with Oyo in Natraj Inn Lucknow ( booking id: sdrz****) for three nights (**th -**th July) and cancelled it on *th July as it was promised to get a full refund until **th July. I was told that refund amount of INR **** has been ...

Aug 09, 2019 by Mohammad Meraj

OYO Rooms - Shahsad ^Closed

Dear sir/madam, I shahsad Abdullah had booked an OYo hotel named: Oyo **** inchara hotel through Oyo app.but when I got there at the reception they denied check in because of low fare given by Oyo to them.i called the customer care and wait...

Aug 09, 2019 by Shahsad

OYO Rooms - Irresponsible OYO Team and Dined Checkin Wrong Rooms allotted ^Open

We had a booked * rooms on **.**.** through OYO app with Booking Id HOTY**** in OYO ***** Hotel Ghunghat Garden,Ujjain for * nights i.e., from **.**.** to **.**.** by paying Rs.****/-. *. On **.**.** in morning we have updated the OYO about ou...

Aug 07, 2019 by Varkala Sravan Kumar

OYO Rooms - False claims of amenities on App ^Open

The property that I booked was showing mini-fridge, hairdryer and in house restaurant at the time of booking; all of which are missing when I actually checked in. Customer care team says those amenities are for some other category of rooms. But...

Aug 03, 2019 by Parameshwaran Nair

OYO Rooms - Booking cancelled by OYO but money not refunded ^Closed

I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...

Aug 03, 2019 by Abhishek chowdhury

OYO Rooms - Imposed unnecessary charges ^Open

I checked in into the hotel at ** am after the Room was allotted since then only I had faced an issue about power failure. I did complain about this to every Oyo authority I could possible. It starts occurring just after check-in. I was busy in...

Jul 30, 2019 by Nihar Meshram

OYO Rooms - Cheated by OYO rooms ^Open

We booked OYO rooms “OYO**** Hotel Rock Heaven” at Naldhera road in Shimla from **th June to **th June ****. We are a family of * (* adults and * kids aged ** years and ** years). When I tried booking the hotel through OYO website or OYO mo...

Jul 27, 2019 by Viren Gharat

OYO Rooms - OYO is charging extra money ^Closed

Oyo ***** charged. Me extra amount of ***rs while my payable amount is ***rs they charged me amount of ****rs. Last night at *am I BOOKED oyo ***** for rs *** but when I reached at the hotel. the hotel staff and mob app both were showing me...

Jul 19, 2019 by Pragyesh Dixit

OYO Rooms - Checkin denied and poor customer care support afterwards ^Open

I booked with OYO when I visited Jaipur, Rajasthan for my work. My booking id was WFIV**** on ** June to * July ****. It was an OYO home property. I was provided with a PADLOCK combination to check-in into the property but the padlock didn't op...

Jul 16, 2019 by Prince Jindal

OYO Rooms - Complain against oyo shifted my booking to another hotel without any confirmation. ^Open

I booked hotel on **th june at good price and I'm satisfied with the price. But after **days on **july I received a message by oyo "my booking is shifted to another hotel". And they give helpline no. is not working , whenever i call it shows bu...

Jul 14, 2019 by Satyendra

OYO Rooms - Not Booked any Rooms but getting mails as booked ^Open

BOOKING ID: ZWPH4058. We have not booked any rooms in OYO. Still we are getting booking confirmation mails & Msgs from OYO. Even after couple of complaints raised, problem not fixed by OYO team....

Jul 11, 2019 by Ravikantha

OYO Rooms - Worst experience at Oyo rooms & Oyo support team ^Open

Booked hotel for * people and * rooms. Each room should have * double bed and * single bed as mention in the website of Oyo rooms. When we reach the Oyo hotel the rooms provided to us were very small and hardly * people can stay. Raised complai...

Jul 11, 2019 by Prafulla Deori

OYO Rooms - Refund not received ^Open

I have stayed at one of the flagship property in Lonavala. The property name is Basilica Holiday Home (OYO Flagship *****). I have booked ** rooms for ** night and my booking amount was Rs. ****/- but the receptionist Mr Shrikant has collected ...

Jun 23, 2019 by Srimanta Bag

OYO Rooms - Rooms not provided ^Closed

We were recently in Darjeeling and booked rooms through OYO, when we called the property for the address he flatly denied to provide the address and said the rooms were full. We were * families stranded by not knowing what should be done, we we...

Jun 14, 2019 by Prashant Balakrishnan Nair

OYO Rooms - Oyo left us stranded in middle of the night ^Closed

The company is a congregation of unprofessionals. My entire family was left stranded in middle of the night in mysore. The hotelier switched off his mobile and upon enquiry it was found that OYO had not paid them for past few months.The hotel m...

Jun 10, 2019 by SubhenduT

OYO Rooms - Harresment by OYO Peoples ^Open

Hello Team Oyo people shown fake images of hotel in mount abu (Abhishek palace) and we are very much harresed by oyo customer care people.. we are following up with oyo people for almost *-* hrs continuously for change the property but after ...

Jun 10, 2019 by Mayank Arora

OYO Rooms - Oyo confirmed the booking but hotel denied ^Open

I would like to inform you that i am very unhappy with the services from your company.I had a booking from *.*.**-**.*.** in jaunpur city, uttarpradesh. After that i called the hotel,the hotel denied by saying that they do not have any rooms,...

Jun 08, 2019 by sushant kumar singh

OYO Rooms - Amount not refund even after cancellation ^Open

First, I had booked Oyo hotel Oyo **** Lord Krishna Dx inn from * June **** to * June ****. Upon arrival at the hotel, the hotel denied accommodation citing lower tariff by Oyo. I had not paid for the same. Then I tried to book another hotel a...

Jun 07, 2019 by Kumar Jyoti

OYO Rooms - Oyo Rooms Check In denied ^Open

I had called customer care service and made bulk booking of ** rooms on Oyo. ** rooms from Hotel Sri* Inn, Anantapur and * rooms in MYR residency, Anantapur. I made this booking for guests for my marriage. As it was bulk booking, we wanted to c...

Jun 05, 2019 by Manasa

OYO Rooms - No promised services by the company ^Open

This to keep in from that I have booked a room in Oyo id *****. *. No wifi when I asked them what is the issue and they said that there are some issues with wifi kindly adjust. *. No water supply in the washroom. I can't explain this fucking ...

Jun 03, 2019 by Jeno

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