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Oyo Hotels ^(6/27)

Oyo Hotels - Hotel Charges Extra Amount ^Open

Booked Oyo Hotel Raj Ratan in Ahmedabad. Booking ID - ZRUV****. During Checkin the hotel denied to provide the room and demand for Rs.***/- Extra. I said that i will complaint to Oyo regarding this, then they told me that if you complaint to Oy...

Jun 15, 2024 by Gaurav Pathak

Oyo Hotels - Extra charged ^Closed

I had booked hotel through OYO on **/**/** in Noida.I was new to the city,so I followed Google map.On reaching the place I found the there was no hotel in that place and no one knows about that hotel.It was a residential area and no public tran...

Nov 26, 2022 by Belwin C Jose

Oyo Hotels - Refund not received ^Open

I had cancelled my Oyo booking on **th Oct.. and was told refund will be given within *-** working days.. it's been more than ** days now.. and i haven't received any refund from them. When am reaching for customer support they are least bother...

Oct 30, 2022 by Sameer Khan

Oyo Hotels - Refund policy not followed ^Closed

My booking was not honoured by the hotel and Oyo in the first place when they are denying us check in.Now when I've asked for refund they've given me only **% of the amount ...

Aug 30, 2022 by Vinay John Chacko

Oyo Hotels - Online booking refund deniel ^Open

I had booked online hotel on **th September ****. online payment of rs **** was completed. (Booking ID LHXD****). Total contradictory to the oyo rep details the hotel was absolutely dirty & unhygenic. it was not suitable for family stay. it was...

Nov 17, 2021 by Pundalik Eknath Yadav

Oyo Hotels - Refund not made ^Open

I made hotel booking via oyo app, and mistakenly app taken current date as booking date. So i made hotel booking in delhi on **/**/**** @ *pm for the same date and as soon as i realised my mistake I cancelled my booking @*pm on same date as per...

Nov 03, 2020 by Rajvardhan singh

Oyo Hotels - Fraudulent charge on my credit card in name of ORAVEL STAYS PVT LTD NEW DELHI IN ^Open

There was fraudulent charge on my Kotak credit card in October of ****, to which card company said that this is authentic. Again on **nd July there was fraudulent charge on my SBI card of *,***, which the card company said its authentic. This ...

Aug 17, 2020 by tushar m dand

Oyo Hotels - Refund is not credited in my Bank A/c ^Open

I booked a room on **-June-**** in Ahmedabad in oyo ***** Hotel Lotus, Booking ID BOQD**** and paid online amount ***. But they denied my check in , i talked to oyo manager and there staff but none of them solved my problem.In the end i cancel...

Jul 20, 2019 by RITU

Oyo Hotels - GST bill not provided ^Open

Every GST enrolled company should provide GST invoice with GST details and GST break up. I have been continuously asking for the GST invoice copy of the same to OYO and every time they provide me with the same attached payment receipt. It clear...

Apr 05, 2019 by AZHAR SAYYED

Oyo Hotels - Hotel booking complaint ^Closed

I have booked an Oyo property from an Oyo app. I paid **** for the cab services to reach to the hotel. They denied giving the room by saying that they are not tied up with Oyo anymore. I had to pay **** for the instant direct booking that Oyo s...

Mar 12, 2019 by Sahil

Oyo Hotels - Cancellation refund not initiated ^Open

I am a recent customer of Oyo who is working as an assistant manager in one of the leading public sector bank. I am writing this email as a well-wisher who wants to give an opportunity to introspect Oyo team by sharing my very first experience...

Mar 11, 2019 by TARUN MODI

Oyo Hotels - All details entered in the bill are wrong ^Closed

I booked a room in Oyo directly to the hotel. Before I am in I gave all my details company GST number, address and company name also at the reception. After I asked the bill they just gave me only invoice they did not include all this Gst and m...

Feb 22, 2019 by Pavan sridhar

Oyo Hotels - Check in Denied and Poor Customer Support ^Open

I booked * Classic (*x) Room at Oyo ***** The Greenery - Holiday Inn. Here are the booking details - Booking Id: QRFC**** After reaching the restaurant, I was denied checkin because Oyo system is not upto date with hotels room vacant list. ...

Jan 01, 2019 by Rajdeep Singh Chaudhary

Oyo Hotels - False commitment ^Open

We are * couples with * small kid and planned a trip to Goa. We book a *bhk Villa from oyo app for which booking I'd is. JLRU****. Now below are the false commitment given to us *. We have been told there is a private pool in this Villa ...

Dec 26, 2018 by Piyush singhvi

Oyo Hotels - Oyo 7148 adore inn ^Open

we have face in between **th dec **** to **th dec **** following issues: *. geyser was not working so we have to bath in cold water. *. lizard was on the bad and for this reason i have to change my room from *** to *** on **th Dec **** whi...

Dec 15, 2018 by Kartik Pankajbhai Pandya

Oyo Hotels - False committment & closed my query without given solution ^Open

Dear Dear team, Pls find the room and room size,Here i have * issues * As per Oyo my room number is *** but they have allotted ***. This room beds are just like a train *.given more then * complaints regarding room cleaning but there is...

Dec 05, 2018 by KARTHEEK NARSINA

Oyo Hotels - Oyo room check in denied and no refund ^Open

I have prepaid booking which was comfirmed from oyo app. But hotel denined me check in and now oyo is not giving refund also...

Dec 02, 2018 by Bhinang Tejani

Oyo Hotels - REFUND ^Open

Refund ordered but till this day no refund taken place . FMNH ****. complaint no.*******...

Nov 05, 2018 by RAMAN GOVINDARAJAN

Oyo Hotels - Dirty room provided, denied shifting ^Open

Extremely bad experience at oyo flagship ***** [booking ID=JZHV****]. I requested shifting immediately after check-in due to following issues; *. Room was smelly and dirty with small insects. *. Toilet fixtures were decade old and broken. T...

Nov 01, 2018 by Paras Sharma

Oyo Hotels - Unprofessional behaviour ^Closed

It was my daughter's birthday (*th October ****) for which I booked Oyo room in **** wt noida. We were * adults and my * yrs young daughter. (Me, my husband, my mother and my daughter). Due to rate difference we decided to cancel and go a hea...

Oct 22, 2018 by Rachna saxena

Oyo Hotels - Charged Extra Money ^Open

Hello. In the the OYO Booking app the total booking amount was shown as ****. But after bookkng it changed to ****. This is cheating the customers. ...

Oct 12, 2018 by Sudarshan M

Oyo Hotels - Early Check-in Charged But Bill not Provided By OYO 10226 Hotel 7 Sandz ^Open

i have check-in in hotel **-sep around *:** am & check-out **-sep around *:** am. oyo ***** hotel * sandz charged me extra Rs. *** for early check-in. but they provide me bill for room charge Rs. *** only. hotel manager told me that the total b...

Sep 24, 2018 by Arabinda Paul

Oyo Hotels - OYO wrongfully charged cancellation fees ^Open

OYO booked a hotel which does not have tie up with them. And instead of refunding our full amount has charged us a substantial fees. ...

Sep 18, 2018 by Kshitiz Sharma

Oyo Hotels - Oyo hotels harrasement for cancellation of booking ^Open

hi,we have booked * rooms as * person per room in oyo(booking receipt attached),but on time of checkin we were only * guest,we requested hotel for cancellation of * room,but they told us that we have to call oyo custmer care,the room didnt get ...

Sep 04, 2018 by SMITA MAHENDRA BAVALEKAR

Oyo Hotels - Booking( BTZF8214 ) Escalated ,Hotel - OYO 12311 Hotel Annus Holidays ^Open

I landed in New Delhi at midnite (**/**/****) and proceeded to my reserved hotel *(OYO); The Hotel Annus New Delhi. The reservation had been confirmed some months earlier and on multiple occasions over the last few days by emails from the hotel...

Sep 02, 2018 by Mr Carl Gale

Oyo Hotels - Double payment for a single booking ^Open

Dear Sir/Mam, I recently booked a hotel in Indore (Madhuri Inn - **th/**th August ****). Initially, a booking was made over the phone through oyorooms on the evening of **th August ****. The payment for that particular booking was not done a...

Aug 31, 2018 by Abhijit sharma

Oyo Hotels - OYO rooms cancellation at the last minute ^Closed

Our booking for Purohit Holiday Resort was made on June **, **** and it was cancelled on July **, ****. It was informed to us, that our reservation made in hotel Purohit Holiday Resort at Lonavala was cancelled * day before we had were to ar...

Jul 16, 2018 by Kalpita Sawant

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