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Oyo
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How to resolve Oyo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Oyo - Oyo showed checked in where as i didnt Open
Hi..... I booked the hotel City view where myself along with my kids, mother and sister were supposed to stay.... the rating and pictures were extremely misleading. The property was not appropriate for a family to stay. I cancelled the booking ...
Nov 23, 2021 by Pooja Verma
Oyo - Refund not credited Open
On ** oct I booked a hotel for stay, once I reached at the location the property was too bad so I cancelled that property executive told me that I'll get refund credited in my account within ** days and also ask to share my bank details I also ...
Nov 16, 2021 by Prajwal Khandagale
Oyo - Payment deducted but oyo not booking not occupied Closed
I booked a hotel at pay now to book by UPI i paid **** INR by UPI but there’s no booking in the app. ...
Nov 15, 2021 by Bilal ahmad
Oyo - Money not given back after refund in my bank account neither in UPI Closed
I cancelled my oyo booking still money is not credited to my bank account. They are saying we have already given refund. But it Hasn't credited to my account ...
Nov 13, 2021 by Mahek khan
Oyo - Oyo room not alloted Open
I was not given the property they promised and I left within ** hours of my * days stay. They are only giving **% and I should ***% when I get cheated and it's not my fault....
Oct 19, 2021 by Deepak Singh
Oyo - Hotel denied contract with oyo Closed
I have booked Capital O ***** Hotel Rr Residency for my stay in pondicherry on arrival the hotel denied any contract with oyo I have already paid for this & now I dont have any place to stay for night. Please look into this . I want full refund...
Oct 15, 2021 by Balkrishna Choudhary
Oyo - Denied for checkin at hotel Open
The hotel denied for check-in at the premises. They said they hadn't have any tie-up with OLA. ...
Oct 15, 2021 by Kumar Devwrat
Sir I booked a hotel on oyo app on *th Oct and paid **** but it got failed that time they didn't give bookind id and not even send any confirmation notification or sms or mail regarding booking and I checked my credit card statement in that als...
Oct 14, 2021 by Kiran kumar
Oyo - Fraud Open
I made pre payment of Rs**** for an hotel on OYO on **th June via online method. On reaching hotel they said that they have broken their tie up with OYO but still their hotel is being shown on the app. I asked my money back and they insist me ...
Oct 03, 2021 by Prayas
Oyo - I didn t got full refund from OYO Closed
I booked a room for * people on **th sept, when I arrived at the hotel , they said I have booking for only one booking. I called oyo for help, they said your issue will be solved after you check out and cancel the booking. I did so and nothing ...
Sep 18, 2021 by Syed Denish Ahmed
Oyo - Oyo room Check In Closed
i have book Oyo room at Sagar from Agoda site. They sent me confirmation mail and when i reached hotel they said there is no booking, i was with family & their Behavior was worse. They ask me to make new booking & repay the amount. When i ask...
Sep 13, 2021 by Bharat Bhushan Arora
Oyo - Refund for Cheating Closed
I booked the hotel for *th September’** at Capital O *** Maharaja Hotel with the full payment with a booking ID Q**B**** as it showed available. When I reached the hotel on *th September’** at ** pm they said they do not accept online boo...
Sep 10, 2021 by Ruchita
Oyo - Hotel gave fake review to my stay Closed
The stay at my hotel in Magarpatta Pune Oyo Townhouse *** was pathetic. However, at the time of checkout the hotel guy took my phone and gave the * star rating himself which can be edited according to Oyo....
Aug 10, 2021 by Shreyas Gokhale
Oyo - Oyo didn t confirm the booking Open
I was trying to book a room through oyo app. I tried to avail pay now option to pay the hotel right away through UPI. After payment through Google pay, I checked that my booking was not confirmed. But my money was deducted. Please help....
Aug 08, 2021 by Swapnali
Oyo - Refund not received Closed
I have booked a room and i was travelling from kerala to mangalore. I went to the hotel for check-in and was denied because the age limit for staying is **+ in mangalore for other state ID’s. There was no information that a person should be *...
Aug 01, 2021 by Suraj Rajeev
Oyo - Checkin not allowed Open
I had booked an accomodation for a day for my brother and myself through OYO in Gurugram. When we reached the property for the check-in, the property owner didn't allow us to check-in. He clearly said 'No' for the check-in citing that the prope...
Jul 19, 2021 by Aditya Sharma
Oyo - Scammed by showing photoshopped pictures of room Open
Hello, This complaint is for booking ID BGAE**** , booking done in the name of S.Satpathy. I had booked a *X room in Hotel Hillside Magnum and had done the payment in app. Upon reaching the hotel, we found that the room was different. It was c...
Jul 13, 2021 by S. Satpathy
Oyo - Double charges without bill Closed
I book hotel for * days and make online payments. On *st day only I do check out they deduct * days amount and not given me GST invoice after many followups....
Apr 10, 2021 by Datta Dabane
Oyo - Oyo Imposter Open
I booked a Oyo room for five days, as soon as I booked, I got a call from unidentified number , he gives all the information I had given on oyo app, he says if you pay online, you will get ** % discount, hence I paid ****/- Then the number i...
Mar 26, 2021 by Abdul Musavvir Ali
Oyo - Oyo Refunded money not credited in my account Open
I booked Oyo on ** Feb and my booking id is LFTN****. I cancel it cause my plan change then I'm waiting for my refund, today I checked my refund status it shows my refund is successfully transfer bt i can't receive yet... ...
Mar 02, 2021 by Rohit Baviskar
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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