Oyo
- Oyo booking issue Open
Kiran kumar filed this complaint against Oyo on Oct 14, 2021
Sir I booked a hotel on oyo app on *th Oct and paid **** but it got failed that time they didn't give bookind id and not even send any confirmation notification or sms or mail regarding booking and I checked my credit card statement in that also there is no transaction of **** at that time so i wait for a ** minutes and tried booking again and this time and paid **** and the bookind got successfull immediately I got all conformation sms and booking id this time so I checked in the hotel with this booking id "MUCM****" now and i seen the Rs **** trasaction also in my credit card statement after one hour of second booking still I didn't got the booking id for the first booking of Rs **** from oyo not even showing in the app also regarding that booking so I thought it's a technical glitch from oyo so I may get refund of first booking but today on **/**/****, *.** pm suddenly I got a message from oyo that mentioned refund for the booking id "J*S*****" of Rs ****. I shocked how this bookind id generated after * days of booking and how they initiated only Rs **** refund instead of Rs ****.
Kindly help me on this
My oyo registered number is **********
My oyo registered email id is chinnaavarmas@gmail.com
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Resolution Demanded:
Refund / Credit for purchase
Oyo
Resolved
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OntheShop
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Debalina Ghosh
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