Onsitego
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Complaints
Onsitego - AC service not done within timeline Open
I'm extremely disappointed with the onsitego service. I booked a slot for *th March (*pm-*pm), but no one showed up, and I didn't receive any communication from the engineer. Despite calling and emailing the escalation team, I got a message say...
Mar 09, 2026 by Yogender Yadav
Onsitego - Water Geyser service not being provided by Onsitego Open
I had purchased a Bajaj Vertical Storage Water Geyser from Amazon in Dec ****. Along with it I also purchased extended * year warranty of Onsitego through Amazon. The geyser showed some problem by end of September **** and I had requested Onsit...
Oct 22, 2024 by Anurag Dubey
Onsitego - Samsung television got repaired Closed
Dear Onsite go , I hope this email finds you well. I am writing to bring to your attention an issue I have been experiencing with the warranty and repair process for my Samsung television, which I purchased from your Sathya showroom. On [...
Sep 22, 2023 by Rekha
Onsitego - No replacement or refund received Open
I raised the service request on **th of July **** for my LG OK** speaker under extended warranty by Onsitego, I was given the assurance that my issue will be resolved within ** days and was given the final closing date of **th July ****. But on...
Aug 18, 2023 by Pankaj Bhambhu
Onsitego - Mobile insurance fraud against onsite go Open
My Name is Preeti Bajpai. I am from Lucknow; I purchased my new Phone from Shri Ram Tower for Rs. *****/- on November **th, ****. I also wanted to take an insurance plan on same day for my new phone, so i went nearest insurance company (Ganpati...
Mar 24, 2023 by iti bajpai
Onsitego - Hitachi ACs spoiled by Onsitego Open
Sr. No.: ******-****** Two nos. Hitachi Split ACs Jet Cleaned by Abhishek of ONSITEGO on **th of March. Both the ACs are not cooling AT ALL after the Jet servicing done by your company. No respect for customers. Worst Fraud company. T...
May 09, 2022 by Samir Garg
Onsitego - ONSITEGO IS A TOTAL FRAUD COMPANY Open
Sr. No.: ******-****** Two nos. Hitachi Split ACs Jet Cleaned by Abhishek of ONSITEGO on **th of March. Both the ACs are not cooling AT ALL after the Jet servicing done by your company. No respect for customers. Worst Fraud company. The...
May 03, 2022 by Samir Garg
Onsitego - Spoilt my AC cooling Closed
Sr. No.: ******-****** YOUR TEAM HAS CLOSED THE SERVICE REQUEST WITHOUT EVEN VISITING OR RESOLVING THE PROBLEM. THIS IS ABSOLUTE FRAUD. Service complaint number for ******-****** Attached is the Service report of your Engineer stating that t...
Apr 04, 2022 by Samir Garg
Onsitego - Mental Torture and No replacement provided Closed
I had purchased OnSiteGo * years extended warranty from Croma along with LG ** inch Television. I lodged a repair request on **th October **** and they were unable to get my TV repaired properly even after trying for * times. Their terms & con...
Dec 13, 2020 by Shubham Babel
Onsitego - RO not working Closed
I had purchased RO from croma with extended warranty service from onsitego dated **dec****. Since more than *.* years all filters and membrane were working properly but last * days RO stopped working and also membrane needs to be replaced. Sinc...
Aug 05, 2020 by Deepmala mathur
Onsitego - SERVICE COMPLAINT AND FRAUD MONEY TAKEN AND NO SERVICE OR REPAIR PROVIDED FOR WATER PURIFIER Offered Resolution
Dear Public Grievance officer, This complaint is against : ONSITEGO Email id : help@onsite.co.in escalations@onsite.co.in help_onsite@mailsy.custhelp.com I took the subscription for Annual Maintenance Service for my Aquaguard Purifier fr...
Jul 03, 2020 by Subhodeep Ganguly
Onsitego - Delay in repair of AC by Onsitego Offered Resolution
My AC stopped working on Monday, **nd June. As it was covered under an extended warranty (I brought with the AC from Vijay Sales), I raised a repair request on Onsitego website. The technician visited my place on **rd June, but they have captur...
Jun 29, 2020 by Nipun Baruah
Onsitego - Repair delays for a month Closed
I raised a complaint of my AC to ONSITEGO on **th May **** as this was the brand who covered my * years extended warranty for my AC. An engineer visited on **nd May and filled a form on the very same day. Since then I have not gotten a single c...
Jun 15, 2020 by abhay kumar
Onsitego - Want to cancle the iphone insurance Offered Resolution
I buy new iphone from a mobile shop named Unique mobile on **-**-**** and ask them to do a insurance of my iphone and they do it with a site named onsitego but now I am not satisfy with the insurance and as per their policy if customer wants he...
Feb 06, 2020 by Ariba Choudhary
Onsitego - Fraudulent in extended warranty service of Onsitego (from Amazon.com) Offered Resolution
I bought Ricoh sp*** printer from amazon.com in February ****, along with onsite go extended warranty (Feb ****-feb****). Now my printer has issues and after inspection of the printer by onsite go engineer, onsite go is saying that they are not...
Aug 20, 2019 by Amit Jain
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