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Ola (192/356)

356 Total Complaints
192 Total Resolved
53.93% Consumer Satisfaction

If you are searching for Ola Review on internet then you have reached the right place. You can read the full Ola Reviews here. Get answer to questions like if Ola is real or fake? Ola is legit or scam? if Ola is safe? All Ola reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Ola so that it help others to make wise decisions. The Consumer satisfaction score of Ola is 53.93% because out of 356 consumer complaints, only 192 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Ola?

If you are not satisfied with Ola, file a complaint now:

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4. Get refund / replacement / damages from Ola


But before filing a complaint, you should

a. Contact the customer support of Ola first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Ola - Defected product sell to me Open

I have booked ola e scooter as on ** may **** and got delivery as on ** jun ** and now got issue in scooter some systems not start now and raise complain but didn't give service and not replaced scooter till time...

Jul 03, 2024 by Suresh chaudhari

Ola - Ola not raising invoice for my auto ride Open

I had taken an auto ride from ola for which my organisation is supposed to reimburse me. Ola app however is not allowing me to raise an invoice. In this case I'm unable to apply for reimbursement of my ride. ...

Jul 03, 2024 by Nandita Shastri

Ola - Ola charged me twice Closed

I had selected Gpay as the mode of payment. On my way I paid via GPay but no confirmation was shown in the OLA app but GPay had processed the transaction and the amount had been debited from my bank account and credited to Ola cabs but upon rea...

Jul 02, 2024 by Tanisha

Ola - Order Cancelled by OLA Foods but money not refunded Open

Ordered from OLA Ondc. ** minutes later the order was cancelled and the order page said refund completed. I never received the refund nor a response to my email....

Jul 01, 2024 by Ritvik Raj Bhushan

Ola - Fare increased Closed

My fare increased from *** to *** without a reason. I want to file complaint....

Jun 30, 2024 by Sai Ganesh

Ola - Ordered earning not paid by ola Open

Hi Team ola I was doing delivered ordered with ola delevery partner app in **rd of June I was getting order of chinese wok merchant ID (*********) AND consumer order id (*********) After I delivered my ordered to consumer location I was unabl...

Jun 24, 2024 by Arjun Madhukar Shinde

Ola - Ola scooter non operational Closed

मेरे पास दो स्कूटर ओला एस * जिसमें एक ** माह और एक छ माह पुराना खरीद किया हुआ है । मैने इसके लिए लग...

Jun 16, 2024 by jugal kishore sharma

Ola - Food not delivered Open

I ordered food on ola app on ** June at **:** pm but till now it is not delivered and no updates about it ...

Jun 15, 2024 by Akhim J Jacob

Ola - OLA ONDC Food items not delivered Closed

Ordered food. Received a singke item out of the plethora of food items ordered ...

Jun 07, 2024 by Sai Nikhil Singudasu

Ola - Food not delivered and not refunded from ola ondc food delivery Open

ChatGPT I need to raise a complaint against ola food delivery saying I have ordered Chicken biriyani on *th June **** at *.** pm(Bangalore Jp nagar). The status of the order not been changed from last * hours. Tried reaching out ola help a...

Jun 05, 2024 by Smitha MM

Ola - Refund against booking not recd Open

I had cancelled my scooter booking on **th Jan **** & mailed in April **** since no positive response got from the executives of the company, Its been more *.* yrs i didn't received my amount back...

May 27, 2024 by Suyog Malpure

Ola - Front suspension damage Closed

I have already complain ** April **** No body can respond, very poor service ...

May 24, 2024 by JAGABANDHU SINGH

Ola - Product not as per commitment Open

I Buy Ola electric bike & they commitment for battery * Year warranty & ***Km per hour but within * month battery is not working in proper way , many time not working more then **kms. i would like to take my Amount back....

May 08, 2024 by Bhagirath Jaipal

Ola - Charged extra money Closed

I've booked rides for **-** rs but the charges were increased too high without any further explanation. At first app shows voucher applied but at the end of ride charges increased. I got scammed frequently by Ola. Everytime I contact ola suppor...

May 07, 2024 by Anjali Verma

Ola - OLA electric Scooter not working Open

I have purchased an Ola Scooter for Rs ***** on *nd January ****, Just after * months on **th April it stopped working, I am even unable to unlock the scooter. I have asked for towing the vehicle from my parking but they are just delaying my...

May 03, 2024 by Vinay Kumar Dugar

Ola - Delivery Delayed and No Point of Contact Closed

Ordered an OLA Electric scooter and the delivery is now delayed by over three weeks. I have raised multiple service request through the app but there is no action or update or any sort of communication on it. There is also no other point of con...

Apr 22, 2024 by Kartik Agarwal

Ola - Ola plus defective scooter delivered and unable to fix the scooter after so many visits to the serv Open

I have purchased an Ola S* x+(scooter) on December **, ****. The scooter was delivered almost month later on **/**/****. A week after the delivery, I was unable to pair the scooter to my mobile via bluetooth. I have called the service center a...

Apr 16, 2024 by Shanthamraju sharada

Ola - Bike Open

I brought ola bike s*pro in **** March then onwards I am getting problem every month there is no service station if we complaint about the service they took ** to ** day it's very difficult for us every one r two months I am getting problem I...

Apr 15, 2024 by B khajavalli

Ola - Driver charge extra cash Open

Our guest visited from gurgaon to jaipur, total bill comes to **** but driver took additional cash **** for additional toll tax, when asked to give evidence he paid he don't have any answer. The driver was like goon and threatened if not pai...

Apr 07, 2024 by Prashant

Ola - Accident my bike no help no service given to me Open

Last *th month back my accident happen on the road continues calling to costumer care service pickup my bike and service a my bike always say so many bike waiting in queue sorry sorry explain to me , last *th month I’m waiting for service m...

Apr 06, 2024 by Lakshmikanthchawan

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How to file a complaint against Ola?

  • Go to "File a Complaint" page
  • Choose Ola and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Ola

Questions about Ola

Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Ola?

080-67350900

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What is Ola office address?

82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001

ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095

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What is Ola customer care email?

support@olacabs.com

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Where to find Ola discount coupons?

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Who is the Owner / CEO of Ola?

Bhavish Aggarwal

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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