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Ola (192/356)

356 Total Complaints
192 Total Resolved
53.93% Consumer Satisfaction

If you are searching for Ola Review on internet then you have reached the right place. You can read the full Ola Reviews here. Get answer to questions like if Ola is real or fake? Ola is legit or scam? if Ola is safe? All Ola reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Ola so that it help others to make wise decisions. The Consumer satisfaction score of Ola is 53.93% because out of 356 consumer complaints, only 192 are resolved.

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How to resolve Ola complaints online

If you want to complain about a problem that relates to Ola, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Ola?

If you are not satisfied with Ola, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Ola


But before filing a complaint, you should

a. Contact the customer support of Ola first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Find the contact details of Ola to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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Ola - Company has withdrawn my paid service Open

Sir, I am using ola scooter 'S* pro' from last * years. I had taken care plus plan on *st October **** by paying Rs.****. According to the plan, among the benefits that my vehicle should get for free, the brake pads of both the wheels of the ...

Jun 12, 2026 by Sony Solaman

Ola - Motor issue Closed

We have changed the motor in the month of February and it showing problem in motor again after ** days after that we Logged Complaint to the manager of ola showroom (Rourkela) and he said that the service boys are gone to sambalpur ola showroom...

Apr 27, 2026 by Ramkrishna Dash

Ola - Excess Of Amount Pay Closed

We are Ride from ValasaraVakkam To Rajakilpakkam The Total Amount was Pay ***Rs. Instead of ***Rs We Pay ****Rs.please Refund The Amount To Me....

Apr 27, 2026 by Kannan Kannan

Ola - Refund the full amount of OLA Pro Gen Open

Dear sir/mam, I am Raghuveer singh .I have ordered OLA S* Pro *kwh scooter on date **/**/**** have a order id no KLF***.But after next day price decreased by Rs.**** this shows comes under unfare trade with this loss i am in depression and tens...

Apr 23, 2026 by RAGHUVEER SINGH

Ola - Account with number is restricted with booking Closed

Account with number ********** is restricted with booking ...

Apr 17, 2026 by Arjit gupta

Ola - Defective OLA Scooter Delivered Need a Refund Closed

First Mistake:- Regarding my purchase made on Feb **. An advance of ₹**,*** was paid and the loan was successfully processed. The Issue: Broken Commitment: Delivery was promised for March *, then rescheduled to March *. Both deadlines we...

Apr 13, 2026 by M Nagendran Kumar-Vendor

Ola - New purchased Vehicle not delivered Closed

The new vehicle has not been delivered yet, it has been registered. It has been at the Ola store, Kakinada for * days now. Order ID: OET-***************-IQX*** ...

Apr 10, 2026 by BHUPATHIRAJU TULASI KRISHNA

Ola - Ola postpaid harassment Open

I used Ola for travel around mid December ****. I did not use Ola post paid. I had paid both drivers with gpay upi. I do not know why but it was taken in the app that I had paid through Ola money and now I have been recieving non stop calls f...

Mar 11, 2026 by Sowmya Kabila

Ola - Complaint for manufacturing defect and failure to provide proper service for my OLA scooter Closed

I purchased an Ola S* X electric scooter from Ola Electric approximately one year ago. From the beginning, the vehicle had a manufacturing defect related to the hub motor. Due to this defect, the scooter started experiencing motor issues and be...

Mar 10, 2026 by Mohammed Risan K

Ola - Without giving service Closed

Ola e-scooty purchased on last year February Cost of *,**,*** Without giving any services ...

Mar 10, 2026 by NARVADE VILAS

Ola - Ola electric scooter Open

I purchased ola s* AIR vehicle * years ago , when I purchased,that time there only they are providing service which is near to us , but now I got a problem with charger under warranty , but now they don't have proper service center , they shift...

Mar 09, 2026 by Naga durga emani

Ola - Unauthorised Ola Money Postpaid Charges and Harassment Calls Open

The complainant states that he has been receiving more than ** collection calls daily regarding an alleged Ola Money Postpaid due of ₹***.**. According to the complainant, he has never opted for or activated the Ola Money Postpaid service. Al...

Feb 28, 2026 by ANOOP VIJAYAN

Ola - Charged twice Open

Voxya header logo Home > Complaints > Driver made me pay him cash and now OLA will not refund Ola Cabs bangalore - Driver made me pay him cash and now OLA will not refund vishnu s filed complaint against Ola Cabs bangalore on Sep *, **** ...

Feb 10, 2026 by Mohd Danish Akbar

Ola - Delayed service and poor customer support Closed

My vehicle ola s* pro gen *, faced motor issue on dec** and I left scooter in service station with Ticket no - ********. There is no update on scooter stiil now, I tried to follow up on email, Instagram and customer support but there is no...

Feb 09, 2026 by Sachin M

Ola - Cab charged more than was shown in app Closed

I had a ride with OLA, where they charged more than what was shown in the app during ride booking and even after the ride started. I have raised complain, they did not answer, raised to consumer forum and after multiple dialogue they refunded e...

Feb 02, 2026 by Abhilash Guha Roy

Ola - My ola driver took full amount of rs 2775 in cash and i was also charged from ola postpaid for rsand Closed

on **th dec **** i had booked a rental car. when the ride got complete i paid the driver ****/- in cash. At the same time ola post deducted ****/- from my ola postpaid money. Because i had paid in cash i never bothered checking my postpaid. su...

Jan 21, 2026 by priyanka parab

Ola - Blackmailing for cancelation fee Open

Hi Team, I cancelled Ola ride which I booked for my mother, I got cancelation fee as well. In spite of that driver blackmailed my mom to give ** rupees, if not he ws blocking her way. Is the way the to behave with a person, she was helple...

Jan 14, 2026 by Preethi

Ola - The driver stole my money Closed

I booked a ola cab from delhi station to noida and when I reached home I paid the driver cash and while paying him my money felt from my pocket into the cab and when I told him it was my money he told me it I will not give you and he ran away w...

Jan 11, 2026 by Avinash Bhardwaj

Ola - Harsh auto drivers Closed

See I was taking my daughter in law for an interview and for no minor accident an auto driver started quarreling in Bangalore and intentionally made us wait till ** mins.There we’re no scratches on dents but he started us to give money for no...

Jan 06, 2026 by Venkata Ramana Edupuganti

Ola - Charged more than double Open

I took a *.* km ride from ola which was just * min ride on booking it was showing total amount to be paid was rs*** But when the driver dropped me it chared more tham double the amount that was shown i.e. Rs *** I demand refund and compensati...

Dec 22, 2025 by Jaydeep singh sethi

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How to file a complaint against Ola?

  • Go to "File a Complaint" page
  • Choose Ola and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Ola

Questions about Ola

Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Ola?

080-67350900

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What is Ola office address?

82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001

ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095

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What is Ola customer care email?

support@olacabs.com

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Where to find Ola discount coupons?

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Who is the Owner / CEO of Ola?

Bhavish Aggarwal

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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