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Motorola - Deficient Service and Physical Damage to MotoBook 60 Pro ^Open

From day one of delivery, the laptop[motobook ** pro ] suffered from a manufacturing defect, specifically a green light flickering issue on the web camera. I promptly contacted motorola customer support team for a resolution. However, instead o...

Jun 04, 2026 by vikash kumar

Motorola - Motorola Edge 50 Fusion Permanently Dead After Official Software Update 16 Months Old Company Refusi ^Open

I purchased a Motorola Edge ** Fusion in January ****. After just ** months of use, my device completely stopped functioning in May **** following an official Motorola software update released a few months ago. The sequence of events: • Dev...

May 31, 2026 by Suryakanta Mohapatra

Motorola - Software Update For Moto Android Version 15 ^Open

Dear Support Team, I am using a Motorola G** currently running Android **. As per the official commitment by Motorola, Android ** was expected to be rolled out by January ****. However, the update has not yet been released. I request an u...

Jan 31, 2026 by ANURAG PAL

Motorola - Warranty denied without justification ^Open

I purchased a Motorola mobile phone which was under one-year warranty when the issue occurred. While using the device, the touch screen started malfunctioning intermittently and eventually became unusable. This is a functional defect and not re...

Dec 29, 2025 by Hardik Agrawal

Motorola - Replacement or refund for washing machine motorola company ^Closed

I am writing to express my disappointment and seek urgent resolution regarding my washing machine issue, which has been pending for over * months despite repeated follow-ups. My first complaint was registered on July *, ****. After a mont...

Nov 18, 2025 by K. Apoorva

Motorola - Moto Phone Gorilla Glass Durability Misleading Cracked After Minor Drop ^Open

Complaint Details: I purchased a Moto phone, convinced by the company’s strong advertisement of “Gorilla Glass *” for unmatched screen durability. However, within only * months of careful usage, my phone’s screen cracked from a minor f...

Oct 23, 2025 by Venkatesan K

Motorola - Soundbar s one speaker is not working ^Open

I had ordered a Motorola Soundbar from Flipkart, and unfortunately, the product is defective – one side is not working. A technician visited on *nd October ****, verified the issue, and confirmed that the product needs replacement/refund. ...

Oct 14, 2025 by Piyush Thakur

Motorola - Order return issue ^Closed

I ordered from flip cart motorola ** fusion camera issues and lag issues i want return the order but I can't next step of return ...

Aug 18, 2025 by Chenthur kani

Motorola - For not replace my Motorola phone ^Open

I purchased Motorola Moto g** from snapmint . But since it was recieved it has battery issue . I contacted brand costumer care . They sent me to service center . Service centre repaired my phone six to seven time instead of replace my phone. No...

Mar 28, 2025 by Jyoti prajapat

Motorola - Ac fan not working properly ^Closed

I bought a ac on sept **** after * days of purchase it was not working properly tried to talk to customer care executive and filled the complaint after that a technician visited my place and verified everything and said the fan needs to be rep...

Dec 03, 2024 by Partha protim paul

Motorola - Request for Refund Replacement Due to Tampered Product Delivery by MOTOROLA ^Open

Iam dissapointed regarding my recent purchase of the MOTOROLA EDGE ** PRO *G , **/*** LUXE LAVENDER. Upon receiving the product, I discovered that it appears to be tampered. As a customer, I expected to receive a brand-new, original product in...

Oct 26, 2024 by Dani Johnson

Motorola - My product has a defect So they completed the pickup It is under warranty period It has been more th ^Open

I purchased a washing machine from motorola. After using it for a year it has a defect. So i contacted them for a pickup. The pickup has completed. It has been ** days. But i didn't receive my refund to my bank account. Please help me. ...

Nov 20, 2023 by Chikkaravikiran

Motorola - Motorola Service Centre ^Open

I purchased my Motorola Edge ** Neo **/*** Varient. It's Purchasing ** Oct **** and I'm facing a big hardware problem after * days only it's device Auto Switch off, Automatically Restart, Self Network Problem, Calling Mic Not working properly a...

Nov 05, 2023 by PRABUDH GAUTAM

Motorola - Service center is delaying in returning my phone ^Closed

My divide name is motorola g** *g This is my service center no. SOIN**************** from Jharkhand Jamshedpur the service center guy is saying that I had given my call on ****-**-** and today is ****-**-**, it is almost ** days and today he i...

Nov 01, 2023 by Atul kumar

Motorola - I ordered Motorola edge 40 but what I really received was Motorola edge 40 NEO ^Open

I ordered Motorola edge ** on **/**/****, But what I really received was Motorola edge ** NEO on **/**/**** instead of Motorola edge ** The sticker on the box was that of Motorola edge ** which was actually pasted on top of the sticker of ...

Oct 30, 2023 by Akhil Rajendran

Motorola - Defects in Mobile screen due to software update from manufacturers ^Open

This is in regards to my Mobile phone - MOTO EDGE **, which I bought from FLIPKART on **st May ****. I have started receiving green lines on my phone's display in the month of September ****, for which I visited one of your nearest Service c...

Oct 29, 2023 by Rita Raj Zinzuwadia

Motorola - Display issues in Motorola phone sim tray issue and poor performance ^Closed

Hello, I have been using Motorola Edge ** for a year. I purchased this phone to use it for a long duration but the performance of this phone is too poor. Suddenly, *-* green lines have started to appear. The phone has never fallen and there ...

Oct 25, 2023 by Suraksha H

Motorola - Damage Product Received ^Closed

Recently, I had an encounter that compelled me to reflect on the importance of consumer experiences and the values we hold dear when dealing with brands. On August **, ****, I purchased a brand-new Motorola Edge ** from the reputable Reliance ...

Sep 14, 2023 by Shivam Modi

Motorola - Order no Moto e 20 folder is not working ^Closed

Order no. *******...moto e ** folder is not working ...

Jul 18, 2023 by Surjit kumar

Motorola - Package not delivered even after 67 days ^Closed

I have placed my order of motorola edge ** on **th June **** and was promised date of delivery on **th June but still on *th July I have not got my order even though the order is sitting in my nearest hubb. For past * days. They have also taken...

Jul 06, 2023 by Vedvrat kishor kelkar

Motorola - Phone defect calling voice is not clear ^Closed

Complain the phone motorolag** *g when calling another person but voice is not clear please solve my problem an exchange my phone ...

Jun 25, 2023 by Prikshit

Motorola - Flipkart seller Sriramana solvex private limited delivering Locked devices ^Closed

I have purchased moto e** and moto g* mobile from Flipkart, this seller delivered me a locked mobile under Jio exclusive offer, handset's most of functions & options are blocked under secured lock setting is enabled and unable to disable this ...

Apr 26, 2023 by RG

Motorola - Got a duplicate mobile phone the seal of box was also broken ^Closed

Dear sir/ma'am I ordered a mobile phone from flipkart therefore its name is motorola g** *g and the seal of the box was already open/breaked hence i contacted the team of flipkart, they aren't solving my issue and giving me false hope. Please ...

Apr 22, 2023 by tushar bansal

Motorola - Nehali Tiwari ^Closed

The headset had issues from beginning. It would turn off by itself. Now it has stopped charging only. I am really disappointed with this product....

Apr 12, 2023 by Nehali Nandini Tiwari

Motorola - Flipcart ^Open

Dear Sir, mene flipcart se hal hi me ek motorola G** *G phone kharida tha aur us phone ka camera ka result aacha nahi aa raha he to me ye phone vapas bhejna chata hu to flipcart vale mana kar rahe he aur motorola se contact karne ke liye bol...

Feb 24, 2023 by Amit Baraiya

Motorola - Mobile is not working properly ^Open

I purchased Motorola E**s **GB, *GB RAM on ** Aug. **** via JioMart. This phone is not working properly. Hanging problem persists even though resetting it. It works very slow. ...

Jan 26, 2023 by sachin sagar

Motorola - SERVICE DENIED ^Open

I have Motorola E* plus & Motorola e* power. I have contacted Motorola service center Lucknow to diagnose my phone and paid *** rs for it. After denial of service I complained to NCH on ** dec **** to know the reason and as a result their nat...

Jan 07, 2023 by arun singh

Motorola - My microphone not working ^Closed

I have purchased Motorola edge ** mobile on NOVEMBER *ST ****.i started facing microphone problem after receiving the product.I called service center on *th November they told me to that center is closed on that day so I didn't went to service ...

Dec 08, 2022 by Prasanna

Motorola - Defective product mobile e 40 delivered and don t accept return ^Closed

*th nov** mobile delivered found microsd card not operating in same day informed flipkart on same day two mempory card interchanged which are working well on other phones one memory card got cvorrupted too. on ** th nov ** return policy da...

Nov 14, 2022 by SAIKAT PAUL

Motorola - My new Motorola tablet moto tab has manufacturing defect Company don t give replacement ^Open

I bought a new moto tab g**(*gb ram ** gb rom variable) from Flipkart on ** th April ****.The Motorola-Lenovo company only sells it through Flipkart so I bought it from there.Becuse it's new I rarely used. After ** days,I faced some software is...

May 27, 2022 by Sulthana Thaskeen

Motorola - Mobile protection claim rejected ^Open

Jeeves plan id CMFKBE************ My device has been damaged in accident duw to that the complete mobile phone is break includes display & not in power on state . I register claim with jeeves on **th may on which documents requested and i...

May 22, 2022 by Nishant dawar

Motorola - Refusal to provide warranty services ^Open

I have been denied warranty services for the abovementioneddevice. The issue here being that the screen of this phone has popped outpartially, what is to be noted here is that screen has come out only partially andnot fully and when the same wa...

Mar 09, 2022 by Harsh Singh

Motorola - Jeeves did froud ^Closed

I have raised a issue with my Motorola g ** mobile with **********regustered mum.. At *st Feb after that I called to Jeeves multiple time even a mail I have Rcvd regarding liquid damage after that I replied on same that I am ready to pay *k...

Feb 09, 2022 by Vikramjeet

Motorola - Delay delivery of mobile by delivery person ^Open

As per below order ID I was ordered the mobile phone Order ID - OD****************** As per order tracking mobile was delivere on *th October but still I'll not receive the order & I facing so much problem due to delay delivery so kindly ta...

Oct 13, 2021 by Hrishikesh Vasantbhai Dholakiya

Motorola - Tv remote is not working ^Closed

I purchased a Motorola tv in the month of October ****. Now the remote control of the TV is not working. I want to change it. ...

Jul 01, 2021 by Chandrsekar

Motorola - Brought motorola Android tv from flipkart ^Closed

I brought motorola tv from flipkart in goa.after one month remote stop working.and tv also created sound problem.contacting more than one month to Jeeves team.they are such rediculous people not responding from last one month.thr service centre...

Aug 14, 2020 by Neelofar Bagban

Motorola - Tv remote stopped working ^Closed

tv remote stopped working within a month. Filed a complaint on *.**.**** Not received any updates yet. Not replying to my emails Jeeves ticket no. *G*-*****KASCSM-*******...

Jul 08, 2020 by shanu koolakandy

Motorola - led tv ^Open

I bought **oct (***** rs) from motorola's LED TV ** Inch flipcart site which is in *year garanty of the company. On ** Feb ****, problam came on the TV screen. I filed this complaint (support. moto@flipcart.com). So he sent to tecknitian who...

Mar 18, 2020 by Vikas Bansal

Motorola - Refusing after sales service ^Closed

We bought Moto X* on May **, ****, and it is supposed to be IP ** water resistant. The microphone and camera stopped working when the phone got wet in rain. The service centre refuses to repair my phone claiming that water damage is not covered...

May 08, 2019 by Laksh Gupta

Motorola - Fake mobile received ^Closed

I bought a mobile on instalment and it's not working. I want to stop instalment until problem will not sort out....

Mar 12, 2019 by Devender singh

Motorola - Customer harassment done ^Closed

I have a Motorola e* plus. It is in warranty. It has a touch screen problem. I repair it * times regularly but still, it has the same problem....

Mar 11, 2019 by Sachin kumar

Motorola - After sales service issue ^Open

I have purchased Motorola x play mobile and using it (Invoice copy is attached). Currently, I am facing the issue of battery drain and I have visited the service centre of Motorola and new battery requested a thorough job sheet (attached herewi...

Mar 07, 2019 by Samir toprani

Motorola - Service centre issue ^Closed

Sir mene moto m mobile purchase kiya tha * months pahle, abhi vo chalte chalte band ho gya h abhi chalu nhi ho rha h. Me service centre gya tha vo mujhe * din tk ghumate rhe ki company se approval aayega. Aur * din bad unhone bola ki ye warr...

Dec 17, 2018 by Baubi kumar upadhyay

Motorola - Display issue ^Closed

Sir please help today I changed my Moto x* display from authorised service centre They changed it but it's completely luk like a duplicate... Colors r nt good Yellowish screen Viewing angels patethic Also night display doesn't work Sir p...

Sep 09, 2018 by Gautam

Motorola - Network Disruptions/ No Network in Motorola G5 Plus ^Open

Bought a Motorola G* Plus in August ****. Device still under warranty. Frequently network disconnects and both voice and data services drops.Issue present in different locations and under different carriers. Contacted carriers and they said the...

Apr 13, 2018 by Ashik B S

Motorola - Airtel Volte not supported and other connectivity issues ^Open

The phone supports volte and the company on their website states that there's no plan to add volte support.On talking to the customer care executives of moto they told me that your phone won't support Airtel volte and it is a carrier related is...

Mar 02, 2018 by Shahnil Noorani

Motorola - Mobile display off ^Closed

Mobile display off and not started every **&** days...

Jan 16, 2018 by Niraj singh

Motorola - Charging for fixing mobile under warranty ^Open

Hi, I have purchased moto M **gb (inr *****) from flipkart in dec, ****. Two days back the phone stopped working. it is not switching on. On connecting with charger it gets exceptionally heated up. The phone is in warranty, so i went to motoro...

Sep 05, 2017 by mayank

Motorola - Not giving update ^Closed

The company is not giving giving regular update i have moto g* plus which i runing on *.* and other moto devices like moto e* plus is having *.*.* android version even the company is not giving security patch update and when we ask on there for...

Sep 05, 2017 by Swastik jain

Motorola - Phone back covertoo tight which resulted in damageof volume key ^Closed

I bought a moto e* handset. The back cover was too tight and while trying to opening it it resulted in damaging the strip of volume key . Also the the cover is lose from that side ...

Aug 14, 2017 by Hamdan

Motorola - Faulty mobile, neither able to repair nor replacement provided ^Closed

I am owner of moto G* plus **GB ( IMEI - *************** & ***************) purchased on ** Oct **. Phone has one year warranty. On ** may **, I approach service center Guwahati for battery issue (draining fast, charging slow and other issues)...

Jul 01, 2017 by shashank shashank

Motorola - Nougat update not received as promised ^Closed

The mobile has been released in November **** promising that the mobile will get Android Nougat Update. And now its June **** still i am waiting for my phone to get update. Other moto phones which are released before November **** got Android ...

Jun 25, 2017 by Sunil Kumar G

Motorola - Service is not provided properly after purchase ^Open

i have purchased moto g* plus from amazon on jan ****.since march end i have been facing issues with the phone.i googled the issue and their website asked me to follow some resolution.then by april the phone had started developing white lines a...

Jun 17, 2017 by reshma

Motorola - Replacement of earphone ^Open

Hello sir , I purchased moto g* plus in feb ****. But after few day there was some problems in earphone at that time my phone was in warranty period. So i gave that earphone​ for replacement on *th april **** in service center and after tha...

May 26, 2017 by vijay pal

Motorola - Moto Service Center Not resolving the Display And Jack Issue ^Open

My phone is Moto g* plus which is in warranty.Problem with display and jack. Official Moto Service Center denied to resolve display issue and asked me to wait for ** days for jack issue.It's been more than a month and they haven't resolved it.W...

Apr 11, 2017 by Malvika Mahadik

Motorola - Motorola X force repair Request ^Open

Phone was submitted on **/**/****. after * months of phone in the service centre. The service centre is asking to collect the phone unrepaired and submit at another service centre. Motorola Request ID - ******-****** Several mails and...

Mar 10, 2017 by Yugal

Motorola - Moto x style not being repaired ^Closed

I had given phone for repair under warranty on Sept * ****, to service center in udupi. It is still not repaired *.* months later "due to delay in parts". I keep being told please wait one more week, every week since sept *. I would like refund...

Dec 17, 2016 by Jason Grewal

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