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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Lg first
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Lg - MANUFACTURING DEFECT ON NEW LG SIDE BY SIDE FRIDE Open
I have purchased one lg fridge model no GL-L***CPZX on **-**-**** from VR Traders Jhansi invoice no VR\N-**** . This fridge was installed on same days .After some days fridge was not working properly so I contact to service enginner he told me...
Oct 27, 2023 by vandana paradkar
Lg - Service not Providing after AMC Closed
I have taken AMC from LG. I have lodged a complaint on **.**.** and my I have make a service request on my MY AMC dated **.**.** . Till date I have not received any Service on the same. Also Customer service centre telling request raised on **....
Oct 13, 2023 by Dipayan Bose
Ordered LG FRIDGE didn’t receive the order yet But got the mail that order got delivered and got the serial number as well Nothing done by customer service we keep on chasing daily No response from past 1month...
Sep 08, 2023 by Sheeba
Lg - Side by side refrigerator bought 13 months ago breaks down LG unable to fix it Closed
Refrigerator purchased ** months ago breaks down and LG are unable to fix it due to lack of availability of spare part. Despite repeated requests to resolve the issue quickly as a fridge is a necessity these days, LG has failed to address my co...
Jul 11, 2023 by Mujahid Abdul Aziz
Lg - Replacement not done Open
We have purchased a TV from the BAJAJ ELECTRONICS Habsiguda branch. They delivered the product same day but the technician who had to mall mount the TV showed up next day. He took out the TV from the carton and the TV came up to be faulty as it...
May 29, 2023 by Mehdi Baquer Abbas
Lg - Lg service issue Closed
I recently bought an LG AC *.*ton *star.after *month the ac stopped working. I reached out to service and they said like they will send service man on the same day. I called them again the next day and they said the same. Later they told me to ...
Apr 21, 2023 by Jagan mohan
Lg - Poor Service in AMC from LG Open
I have purchased LG WW***EP water purifier in **** anger that every year I've taken AMC for my LG water purifier from LG. From last two I have observed that, LG person contected me only during the renewal dates and they did the BASIC servici...
Apr 12, 2023 by Nilesh Walimbe
I purchased a fhv****z*w model LG washing machine from LG Electronics(opposite to Innovative Multiplex) on **nd Dec **** in the EMI option using an SBI card. The product was delivered on **rd Dec ****, and installation was done on **th Dec ****...
Jan 07, 2023 by Suman Kumar Reddy
Lg - Faulty product delivered Closed
I have purchased LG tv from reliance digital.after installation of this tv at my house some type of chattering noise is continuously coming from it...
Nov 19, 2022 by Sanket katte
Lg - Damaged and used product received Closed
We bought product from LG showroom and he gave product by saying that it was displayed clearance and not telling the details of it now we checked it has full of scratches and marks also the FM jack was damaged and used, the seller was saying he...
Aug 29, 2022 by Muskan Gurung
Lg - New spilt ac cooling issue Open
I purchased LG Air Conditioner on *th Jun **** but from the very first day I have been facing cooling issues in the AC. Immediately after installation, I raised two complaints for AC and service engineer came and they fixed the issue but it...
Jun 12, 2022 by Amit
Lg - LG AC performance and customer satisfaction issue Open
I bought an LG AC Wi-Fi model by paying ****** but the AC flow will not come properly with a full swing movement and the room also will not cool fast . Every night we suffer with hotness in the room . LC service in Salem is a quit challenging....
May 07, 2022 by Manoj pidugu
Lg - No service dedpite promises Open
Reference No : GCP************ Date : **/**/**** **:** ** Type of Inquiry : E-mail to CEO Product/Model # : Water Purifier Dear Team I have been asking for servicing of the water purifier for last few days. No response for LG. Escalat...
Nov 06, 2021 by Debdulal Thakur
Lg - Defective LG Fridge No Response from Customer Support Open
I bought a new LG Fridge in December **, It malfunctioned (stopped cooling) in April **. Customer supported took **-** days to repair and *-* Service Engineer visits to get it rectified. I realized that it was partially fixed as it had some unu...
Jul 06, 2021 by Ravi Kumar
Lg - Product not received Closed
I booked my order at sale- bazaar.com he have not shipped my order and his customers care number not respond my calls...
May 21, 2021 by Durgesh Singh
Lg - Washing Machine Service Repair Closed
Person name Vinod from sri venkateswara service centre took my washing machine for repair along with an amount of **** on *st Mar ****. It is ** days and still no response from them. Every time i try to reach them, they say it will be delivered...
Mar 15, 2021 by Ramkumar
Lg - Refrigerator Need to be replaced not getting cooling Open
We bought LG refrigerator in October and was installed on October ** **** from Reliance DIgital. From then we had cooling issue, and we never notice since we did not keep ice or ice cream in the freezer. two weeks back we registered a compla...
Dec 22, 2020 by Visalakshi Ramanathan
Lg - Replacement not given Open
I brought Lg G*x cell phone from flipkarts big billion days sales and on **oct i received my product . After ** days of use i am facing touch issue in my handset . i am unable to do any task touch is not working at all. I visited Lg store whic...
Dec 11, 2020 by Pravin Mane
Lg - Refrigerator not working Open
I purchase lg fridge which is not working properly raising complaints from last three months and they visit more than * times but still issue is pending with them, escalated to nodal officer twice but still no action from their side. ...
Sep 14, 2020 by Dheeraj Kapoor
Lg - A C Was complaint Closed
My A/C outer was not working, i called urban clap, they came, by the time the A/C was working, so he got *** RS from me. Again the same complaint came onthe same day, i tried the excecutive to come , but he didnt turn up and didnt pick my call...
Sep 05, 2020 by vibi_manu@yahoo.co.in
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What is Lg office address?
LG Electronics India Pvt. Ltd.
Plot No. 51, Surajpur - Kasna Road
Udyog Vihar, Greater Noida,
Uttar Pradesh - 201306
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