File a Complaint against Instamart
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Instamart
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How to resolve Instamart complaints online
If you want to complain about a problem that relates to Instamart, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Instamart by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Instamart?
If you are not satisfied with Instamart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Instamart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Instamart
But before filing a complaint, you should
a. Contact the customer support of Instamart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Instamart
Find the contact details of Instamart to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Instamart to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Instamart to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Instamart - Refund Closed
I was trying to order aptamil premium stage * but mistakenly i ordered stage * that is not for *months baby. So i cancelled that and instamart charged *** percent of the order amount as a cancellation fee. We can’t feed stage * at the age of ...
Mar 21, 2026 by Suresh kumar
Instamart - Refund not received Closed
I have ordered a product of worth Rs.*** which got cancelled before the delivery. I have made online payment of the amount which is not credited to my bank account yet. I here with attach the RRN number ************...
Mar 03, 2026 by P.S. Devadharshini
Instamart - Order marked delivered but not received Closed
I placed an order on Swiggy Instamart on **-**-**** for ₹****. The order was placed for my friend at the given delivery address. However, the order is marked as delivered in the app, but it was not received by the recipient. No call or m...
Feb 14, 2026 by Komal Jadeja
Instamart - Refund of 740 Closed
To the Support Management Team, I am writing to formally lodge a complaint regarding a failed refund for my order of ₹***, following incorrect instructions provided by your chat support agent, Ashna, and subsequent failures in your reverse p...
Jan 16, 2026 by Safwa khan
I mistakenly cancelled order with *** percent cancellation fee,I neither got refund nor product ...
Jan 16, 2026 by Anushila lama
Instamart - Refund for metro slippers returned from instamart Closed
I returned a metro slippers to instamart due to wrong size which they collected. The money is shoeing as refunded but even after * days not reflecting in my account. ...
Dec 19, 2025 by Sewantee Surabhi
Instamart - Wrong item was delivered Open
I have bought realme buds air * pro from instamart. The delivery person gave the open box and one earpiece was missing and the product was completely different from the box image....
Nov 11, 2025 by Garvit
Instamart - Request for Refund for Cancelled Order Refund Deducted as Cancellation Fee Closed
I am writing to request a refund for my recent cancelled order. I noticed that the full order amount has been deducted and shown as a cancellation fee, which I believe might be an error.The order was cancelled due to [accidental order placement...
Nov 10, 2025 by Bhoomi choudhary
Instamart - Mai apni I d login nahi kar pa raha hu valii Open
Mai apni I'd login nahi kar pa raha hu Bina koi vajha ke ********** Valle no se please meri ye problem solve kar do plss...
Nov 05, 2025 by Dilkhush kumar
Instamart - Charged full amount for cancellation fee Open
I ordered some stuff by mistake and by the time I come and delete the delivery partner was already out for delivery and when I told help and support they asked me if I wanted to take a coupon of **rupees and accept the order or pay the cancell...
Oct 18, 2025 by Bhanu Priya Naik
Instamart - Refund does not credit in bank account Closed
I order from instamart product the. i return it because it is break their retun requested generated and pickup succesfully done but refund does not credited in account i also confirm form bank they say contatc wigh instamart Dear instamart ...
Sep 06, 2025 by Himani
Instamart - REFUND NOT CREDITED Open
On **.**.**** I ordered ** items from Instamart (Order#***************) but I didn't received * items. I raised the query through WhatsApp chat and the same was forwarded by them for refund but till date I haven't received the payment. As I di...
Aug 28, 2025 by VIVEK CHAUNIYAL
Instamart - Instamart orderSmart watch stopped working within 2 days Closed
I have placed an order in Swiggy Instamart on **th February **** for a smart watch and it stopped working within * days and tried to connect with Instamart support executive to get the invoice copy but they promised that I will get through emai...
Feb 25, 2025 by Sheldon S Houlder
Instamart - Damaged vegetables Closed
I ordered tomatoes today, but the tomato was damaged ...
Feb 25, 2025 by shamna
Instamart - Parcel missing Closed
Sweegy ask delevered but I have not recieve and I will already paid ...
Aug 29, 2024 by Rupa Desai
Instamart - I paid 2777 rupees and ordered instamart but not delivery not refund Closed
I ordered today instamart items... delivery boy called my mom and told time finished cannot deliver....after cut the phone...then we chat with instamart..thay are send me message..I cancelled my order..so cannot refund...stole my money also sen...
Apr 28, 2024 by Remya Govindan
Instamart - My order was failed and money was deducted Closed
Today morning **rd April **** around *:** am I've ordered swiggy on instamart, instant grocery and when I was ordering and doing for payment through my debit card unfortunately my order transaction has failed but still my money was deducted fro...
Apr 23, 2024 by Zorintluanga
Instamart - Decayed banana Sara hua Not eatable Closed
Decayed banana rec'd . Can't eat , as it's Sara hua tha...
Mar 25, 2024 by Javed Rahi
Instamart - Items are rotten Closed
*. Yesterday, I had purchased certain vegetable and groceries items through Swiggy Instamart vide Order No. #*************** dated ** Nov **** for ** Items for Rs ***.**. *. It is to mentioned that out of the above it...
Nov 28, 2023 by Lt Col C Ravi Kumar
Instamart - Groceries not delivered or refunded Open
Ordered groceries from instamart on ** September, **** at *:**am, as I do very often. I have an infant so can't go to buy groceries myself. The orders have been delivered but on this occasion, they called twice, I couldn't answer and when I cal...
Oct 02, 2023 by Malvika I
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