IKEA INDIA
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Complaints
IKEA INDIA - Product cancelled but finance not cancelled Open
Hi, we booked an IKEA kitchen on **th May **** and went for a finance option with HDFC. Also paid the installation and delivery charges of INR *****/- from my pocket. IKEA has a policy of returning within *** days after purchase. We had cha...
Aug 06, 2025 by Swaroopa
IKEA INDIA - FAKE IKEA COMPANY CHEATING Closed
They have created a fake website exactly like IKEA and are selling household items at very cheap rate, I thought it would be seconds sale which IKEA usually do. I placed any order and made the payment online. They said delivery after ** days, a...
Oct 08, 2023 by Francis Santos
IKEA INDIA - Package not delivered Closed
Package has bot been delivered. Has been ** days and have been trying to connect to them for the order. ...
Jul 03, 2023 by Gaganpreet Singh
IKEA INDIA - Package not delivered Closed
It is impossible to contact IKEA via chat or customer service re non delivery of items. Order No. *********. Order was supposed to be delivered on ** June, **** but nobody has contacted us yet. Pathetic service!...
Jun 22, 2023 by Lorna Kurien
IKEA INDIA - Refund for online order Closed
order #*********, placed on Feb ** ****. Order was not sent and i was told amount refund initiated on March *st ****. Not received amount in account and then IKEA asked to create chargeback from my bank, that has also not worked. UPI online pay...
Apr 07, 2023 by niharika tewari
IKEA INDIA - MODULAR kitchen Not Installed Open
Hi, I have ordered Modular Kitched on *th October. I was promised that it will installed in ** days. However till date installed is not complete. I have already moved in to my new house on **th November. Still the Kitchen is not installed. ...
Nov 30, 2021 by Venkatesh M
IKEA INDIA - Package not picked up Closed
Ordered * shelves , did not realise they were metal.Did not open the packing. asked for a return. They charged me *** for return and since that day they have been stringing me along refusing to give me a date for the pic k up....
Oct 15, 2021 by Nisha Kutty
IKEA INDIA - Non delivery after 3 weeks Closed
Hi, I ordered from IKEA online on **st September and haven’t received my delivery till now (* weeks). I have been following up consistently with the team without any luck. The customer care has assured multiple times that the order will be de...
Oct 10, 2021 by Disha Menda
IKEA INDIA - Non Delivery Open
Ordered online on IKEA website on *th August. Order # *********. I have the Order confirmation PDF. Delivery date mentioned on PDF is **th August. IKEA assigned it to their delivery partner "Delhivery". Delhivery Order ID - *********. Delhivery...
Aug 20, 2021 by Dheeraj Lulla
IKEA INDIA - Order not delivered at all Open
I purchased * items on **th August. Promised date if delivery was *th. It’s **th and I still haven’t received my articles. On **th I was told it’s lying in Pune. But it has been **+ days without any update from their end. They only lied t...
Aug 19, 2021 by Shruti
IKEA INDIA - Items broken Open
I have visited Ikea hyderabad store and I have purchased dinner set. As the dinner set is a sealed piece I haven't opened at the store. But when I was back home I noticed broken pieces inside the sealed pack. How can this be rectified and I nee...
Aug 11, 2021 by Swapna Reddy
IKEA INDIA - Order not delivered More than 10 days Closed
Order was placed on July **th. Estimated delivery date was July **th. Been dealing with Email CS & GATI CS for tracking & order status. I have not received the order yet. They keep leading me on & are not being transparent. I am ok if they have...
Jul 30, 2021 by Vinod Saidharan
IKEA INDIA - Damaged Item Delivered No replacement yet Closed
My order was a Standing Mirror and it was delivered to me completely broken. It's been * weeks and absolutely no luck with getting any response from the IKEA team at all! This has caused me alot of inconvenience. The worst part is I never expec...
Jul 01, 2021 by Daisy Chaiwalla
IKEA INDIA - Very poor customer service Open
Hi, I am from India and I placed an order for * Units of the IKEA Racka/Hugad double curtain rod range on ** June, **** (Order No. ********* - Receipt attached) on IKEA, Hyderabad. Since IKEA, Hyderabad does not deliver to places outside ...
Jul 01, 2021 by Kalyan Brata Das
IKEA INDIA - Charging for paper bags with their logo against the government policy Closed
Recently I visited ikea and purchased a couple of stuff and the the checkout they are charging **rs for their paper bags bearing their logos on it which is in oppose of the government rules...
Jun 24, 2021 by Zeba B
IKEA INDIA - Package not delivered poor consumer service rude behaviour of service team Open
My order ID *********, which was supposed to be delivered by the **th of March, still not delivering my order and not even canceling. The customer support is so rude and clueless that every time they put me on hold for no reason and not coming ...
Mar 14, 2021 by Sumalya Barman
IKEA INDIA - Damaged furniture delivered and Not processing Refund Open
* times IKEA delivered Damaged furniture. I asked for refund more than * month now. They are not coming to pickup the damaged item & they are refusing to give refund. Fraud company IKEA India. Stay Away....
Mar 14, 2021 by Priti LI
IKEA INDIA - Refund Closed
Order number:*********. IKEA called on *th June that they can't deliver the goods.A refund request was taken on the same day.today **rd June, even after ** working days I haven't received my refund.To my surprise, I was told today that the amo...
Jun 23, 2020 by Ravi kumar jangam
IKEA INDIA - Charged for Carry bag Open
Purchased items from IKEA Hyderabad and at the billing counter the clerk charged me for the Carry Bag with the Logo of IKEA...
Sep 28, 2019 by Pramod Gupta
IKEA INDIA - Poor quality of packing material and poor after sales service Open
I purchased one table top and supporting legs from IKEA, hyderabad. I started doing assembling on my own at my own , I found that screw provided in the packing is of very poor quality and that has led to poor fitting of legs on top and which is...
Aug 05, 2019 by Hardik Patel
IKEA INDIA - Did not complete the services promised Open
I have ordered IKEA kitchen planning and installation services recently which was supposed to be completed by May *th **** which they have not been completed fully. As per my final kitchen planning design I agreed to pay *,**,*** which as per...
May 13, 2019 by Bhagwath Vadyala
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