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How to resolve Gsrtc complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Gsrtc?
If you are not satisfied with Gsrtc, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Gsrtc and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Gsrtc
But before filing a complaint, you should
a. Contact the customer support of Gsrtc first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Gsrtc - REFUND OF TICKET WHERE BUS WAS NOT THERE Closed
I HAVE BOOKED TICKET FROM SANKHESHWAR TO AHMEDABAD ON **/**/**** AND TIMING OF BUS WAS **:** PM.. I HAVE WAITED FOR SAME BUS TILL * O CLOCK AND TRIED TO CALL BOTH RADHANPUR AND KHAMBHAT DEPOT BUT RADHANPUR DEPOT NEVER PICKED UP MY CALL AND KHAM...
Jun 18, 2025 by RONAK SHAH
Gsrtc - Bus not pick or not stop Open
Hu aje rate **.** vage ganga naka anjar bus stop pase hato kukma java mate tyare bus udhana to bhuj luxury bus ne hath apta bus stop na kari ane pachi bus Ahmedabad to mandvi sleeper bus ne hath apta bus stop kari pan pick na kari ane pachad lo...
Jun 14, 2025 by Alkesh Shekha
My bus ha not pick up me on date **/**/****...
Feb 28, 2025 by Jitendrasinh Fulsinh Kamalpiri
Gsrtc - Regular bus not working Closed
Respected sir I'm customer of st bus division - Jamjodhpur bus route porbandar to jamnagar timing from porbandar - *:** A.M. and jamnagar to porbandar *:** P. M. Bus working * days in week rather then regular most of students and office emp...
Jul 20, 2024 by Parth chandarana
Gsrtc - Bus nahi rokne babat Open
Sir me Panjab national Bank ka BC hu or mujhe time pr pahunchna hota he kisi Karan se kabhi me late ho jata hu to * baje vali bus me jata hu baki jyadatar *.** vali bus me hi jata hu Mera stop kheroj he vaha se me kotda rajasthan jata hu jo ...
Jul 14, 2024 by Hitesh Josi
Gsrtc - Did not pick the passenger from pick up point Open
Booked a ticket from paytm online but the driver departed the bus before time...
Jun 20, 2024 by Kantilal vishwanath patil
Gsrtc - PESSANGER PASS RELATIVE COMPLAIN Closed
I HAVE PASSANGER BUS PASS (unjha-palavasna chokdi) but bus conducter say to me palavasna chokdi stand not aloud so plz help me plz provid to me your g.r...
Sep 11, 2021 by patel niravkumar jayantilal
Gsrtc - E refund not get me by gsrtc Open
booking date = ** may **** FEE :: *** rs.. OB:G********,GS******** TripCode:****BVNDWKSLP** BUS DATE = **-**-**** FROM = BHAVNGAR TO KHAMBHALIYA TIME = **:** GSRTC Transaction Password : Ap*M*n*b ~ BUS CANCEL DUE TO LOCKDOWN...
Jun 27, 2021 by Gopal Baraiya
Gsrtc - Refund not received Open
I had booked the bus ticket (GSRTC) for sleeper coach from Nasik to Baroda for the journey date **/*/**. The details are as below. PNR No: G******** & G******** respectively. This sleeper coach bus was supposed to depart from Nasik by *.** pm...
Apr 04, 2019 by SATISH V JADHAV
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