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Grofers (16/30)

30 Total Complaints
16 Total Resolved
53.33% Consumer Satisfaction

If you are searching for Grofers Review on internet then you have reached the right place. You can read the full Grofers Reviews here. Get answer to questions like if Grofers is real or fake? Grofers is legit or scam? if Grofers is safe? All Grofers reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Grofers so that it help others to make wise decisions. The Consumer satisfaction score of Grofers is 53.33% because out of 30 consumer complaints, only 16 are resolved.

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Complaints

Grofers - Amount paid on 22 amount not recd yet Open

I ordered multiple items from BLINKIT (formerly known as GROFERS) on * jan ** for Rs ****/- but i did not recd even a single item till now. on * jan ** i requested and complained to customer care * times but they did not do anything and save th...

Jan 08, 2022 by ANKIT SRIVASTAVA

Grofers - Order not placed Closed

My money got deducted from my acc but in the app the order has not been placed ...

Dec 20, 2021 by Techi Yamin

Grofers - For my order is missing Closed

I ordered products from grofers and my order is missing . The total bill was of rupees **** and my product is missing of rupee *** and the product delivered was of rupee**** and the delivery boy has taken ****rupee. order id- ********* name- SH...

Dec 02, 2021 by SHIVANG SRIASTAVA

Grofers - Not accepting return request Closed

I have recently placed below * orders from grofers. Order *: ord*********- Rs **** Order *: ord*********- Rs **** complaint id - ******** ( as given by your customer executive) In order *, I want to return * item I) Tide washing pow...

Nov 20, 2021 by Anshul Agrawal

Grofers - Grofers Non delivery of order Closed

I placed an order with Growers on **th sep ****, and since then the order has not been deli by Grocers  and have been reschedule for the *th time without informing me, and every time I escalate this and raise a complaint I am given assurance t...

Oct 04, 2021 by Harminder singh

Grofers - Grofers blocked my account Closed

Grofera blocked my account without my knowledge. in which i have **** cashback which was promised to be refunded in bank account. Not even giving reply on mail...

Jul 10, 2021 by Shraddha Gupta

Grofers - Product Quality is worse Closed

Grofers mothers choice basmati rice on this name grofers is selling it's own brown rice basmati rice but when I used it first time it was really bas taste and not even close to basmati and when I request to return the product and refund my mone...

May 09, 2021 by SANGHARSH AGARWAL

Grofers - Issues with grofers Open

So I have purchased ****rs items from grofers in **th January sale. So I got all the items on the **th January. Some of those items were missing, so I filed a complaint about it. So on that order I had to have a cashback of ***s and credit in...

Feb 05, 2021 by Akhil Shukla

Grofers - Damaged atta packet and poor quality rice Open

I got a damaged packet of Aashirvaad atta and Poor quality of Daawat sehat mini mogra basmati rice. I complained and requested for return & refund for these items. But instead of return, they blocked my grofers account....

Dec 07, 2020 by Akhlesh Kumar Jha

Grofers - Account Suspended Open

Grofers cancelled the order saying that it was violating our T&C and suspended account. Not they are not listening...

Nov 30, 2020 by Amit Bangani

Grofers - Grocers The Cheaters Closed

I have ordered from Grofers around **-** times, in last * orders they started sending the damage items due to which, I am facing huge loss, when I have raised the complain with proof they have flagged my account....

Oct 31, 2020 by Vikash Agarwal

Grofers - Order cancelled Closed

I had ordered many things and I had paid rs. *** through grofers wallet on ** September. Suddenly the order was cancelled and I was flagged and blocked to use the app. I lost rs. ***. Now I am not able to login again to the app as I am flagge...

Sep 17, 2020 by Thriveni N Shenoy

Grofers - Zero customer service Open

ORD********* under this order there is a free ***ml can of hoegarden *.* non alcoholic beer can which was not provided Please send that or provide amount equivalent to that...

Sep 02, 2020 by Vivek Manchanda

Grofers - Non delivery of order Closed

I placed an order with Growers on **th June ****, and since then the order has not been delivered yet. * times the order has been rescheduled by Grocers without informing me, and every time I escalate this and raise a complaint I am given assur...

Jul 16, 2020 by Anmol Jain

Grofers - Amount deducted but order not placed Open

I tried placing an order on Grofers on **/*/** for Rs **** through my Standard chartered debit card linked with Payzapp. Due to some technical reasons the amount was debited but the order did not get placed. After few days I even received the c...

Jul 14, 2020 by Iva Mukherjee

Grofers - Package not delivered Closed

I have not received my order yet and it is showing that the order has been delivered. I had no idea this is how prepaid offers are treated at grofers I have never experienced something like this before with any other company.I have not receive...

Jun 19, 2020 by Riddhi chauhan

Grofers - Package not delivered and not given any refund Closed

Dinner sets of ** piece was not delivered but shown as delivered then I raised a complaint then they sent a number , after reaching out that number they told the package is delivered and the refund is in process...

Apr 30, 2020 by Anusha

Grofers - I have not got my refund Closed

I have not got my refund from grofers as i placed my order on **th march nd after days they cancelled my order coz of shortamge of items nd coz of lockdwon nd its been long that ther r nt paying attentiin regarding my complain!!....

Apr 10, 2020 by Misha jaiswal

Grofers - Nondelivery of goods items inspite of full payment through debit card Closed

Mumbai,the *th April,**** I had placed order for groceries online with Grofers web site on **/**/**** and had made payment through debit cards on **/**/**** for Rs.****/-, **/**/**** for ****/- by Axis Bank and on **/**/**** for Rs.****/- by ...

Apr 07, 2020 by Talekar P.J

Grofers - Account suspended by grofers Open

Without infirming me grofers suspended my account. Now i am unable to login. Fraud website. My orange cash worth ****/- is now not usable. No one tell me reason......

Feb 12, 2020 by Alpesh Thakkar

Grofers - Package not delivered Open

I have placed and order in grofers and I received spolied item and I asked for replacement . (**-**-****)Yesterday return item was with me ... Delivery guy came to pick up but he left ..he came in morning when my mom was in home to pick up sp...

Oct 23, 2019 by Rajeev

Grofers - Grofers fake Ad of Guarantee silver coin to customers Open

I have received several messages from Grofers as mentioned “Guaranteed silver coin for new users at Grofers Diwali dhamaka sale. Min order Rs. ****” . I am a new user and seeing this Ad I have purchased products of more than Rs. **** with ...

Oct 20, 2019 by Rohit Kumar

Grofers - Grofers worst experienced Open

The below is the Mail sent to the GROFERS team. Hello Team, The order got delivered on time, but when the delivery guy opened the box,- *. I have noticed the box contains the detergent powder messed in the box. When removed all the pro...

Sep 09, 2019 by Akash Panchal

Grofers - Misleading of Facts Closed

i recently changed my mobile number. went to grofers to update the same around ** days back. one exceutive told me that take benefit of our sale from **-** aug'**, accumulate the points & than we will change your mobile number along with respec...

Aug 22, 2019 by Ashutosh

Grofers - Iteam missed from the order list bill was already paid Open

The delivery boy has steal the item Cashew nuts package. And bluffed that he will raise a complaint. There is no customer care service either chat or over phone and no email communication facility too. It is just pathetic....

Aug 22, 2019 by Naveen

Grofers - Grofers did not give promo code offer Open

I had purchased monthly grocery from Grofers costing more than *.*k. In the offer section attached herein, it was mentioned promo code HDFC*** will give a discount of Rs *** if Hdfc card is used for payment and total shopping is more than *.*K....

Aug 05, 2019 by Abhinaba Dutta

Grofers - Fake brown eggs delivered Open

On Grofers platform, hen eggs are selling brown fake eggs at a very cheap price. I checked the quality of the eggs and found out eggs are fake. This is like playing with the sentiments of the customer. Also when I tried to lodge a complaint aga...

Jul 18, 2019 by Kushagra Varshney

Grofers - Refund not given by grofers Open

Refund of amount rs *** not given in my grofers account . I have been asking them for the same for last ** days and they are still not reacting to it. First they misplace your order then they delay the delivery by themselves and when they deliv...

May 29, 2019 by Shubham

Grofers - Cancellation of my orders Closed

I had placed two orders at grofers on **th Sept and some products were at steep discount to MRP , they accepted my order and sent confirmatory Sms that the order is accepted and goods will be delivered on **th Sept..But on **th Evening they can...

Sep 27, 2018 by Sandeep

Grofers - Order not delivered Closed

I ordered from grofers on *st may and it showed that the order will get delivered by **pm. I have been calling the delivery boy since *pm everyday and there is no response. They keep their customer waiting till night and still the order doesn't...

May 08, 2018 by Neha Gupta

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