File a Complaint against Grofers
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Grofers
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How to resolve Grofers complaints online
If you want to complain about a problem that relates to Grofers, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Grofers by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Grofers?
If you are not satisfied with Grofers, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Grofers and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Grofers
But before filing a complaint, you should
a. Contact the customer support of Grofers first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Grofers
Find the contact details of Grofers to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Grofers to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Grofers - Amount paid on 22 amount not recd yet Open
I ordered multiple items from BLINKIT (formerly known as GROFERS) on * jan ** for Rs ****/- but i did not recd even a single item till now. on * jan ** i requested and complained to customer care * times but they did not do anything and save th...
Jan 08, 2022 by ANKIT SRIVASTAVA
Grofers - Order not placed Closed
My money got deducted from my acc but in the app the order has not been placed ...
Dec 20, 2021 by Techi Yamin
Grofers - For my order is missing Closed
I ordered products from grofers and my order is missing . The total bill was of rupees **** and my product is missing of rupee *** and the product delivered was of rupee**** and the delivery boy has taken ****rupee. order id- ********* name- SH...
Dec 02, 2021 by SHIVANG SRIASTAVA
Grofers - Not accepting return request Closed
I have recently placed below * orders from grofers. Order *: ord*********- Rs **** Order *: ord*********- Rs **** complaint id - ******** ( as given by your customer executive) In order *, I want to return * item I) Tide washing pow...
Nov 20, 2021 by Anshul Agrawal
Grofers - Grofers Non delivery of order Closed
I placed an order with Growers on **th sep ****, and since then the order has not been deli by Grocers and have been reschedule for the *th time without informing me, and every time I escalate this and raise a complaint I am given assurance t...
Oct 04, 2021 by Harminder singh
Grofers - Grofers blocked my account Closed
Grofera blocked my account without my knowledge. in which i have **** cashback which was promised to be refunded in bank account. Not even giving reply on mail...
Jul 10, 2021 by Shraddha Gupta
Grofers - Product Quality is worse Closed
Grofers mothers choice basmati rice on this name grofers is selling it's own brown rice basmati rice but when I used it first time it was really bas taste and not even close to basmati and when I request to return the product and refund my mone...
May 09, 2021 by SANGHARSH AGARWAL
Grofers - Issues with grofers Open
So I have purchased ****rs items from grofers in **th January sale. So I got all the items on the **th January. Some of those items were missing, so I filed a complaint about it. So on that order I had to have a cashback of ***s and credit in...
Feb 05, 2021 by Akhil Shukla
Grofers - Damaged atta packet and poor quality rice Open
I got a damaged packet of Aashirvaad atta and Poor quality of Daawat sehat mini mogra basmati rice. I complained and requested for return & refund for these items. But instead of return, they blocked my grofers account....
Dec 07, 2020 by Akhlesh Kumar Jha
Grofers - Account Suspended Open
Grofers cancelled the order saying that it was violating our T&C and suspended account. Not they are not listening...
Nov 30, 2020 by Amit Bangani
Grofers - Grocers The Cheaters Closed
I have ordered from Grofers around **-** times, in last * orders they started sending the damage items due to which, I am facing huge loss, when I have raised the complain with proof they have flagged my account....
Oct 31, 2020 by Vikash Agarwal
Grofers - Order cancelled Closed
I had ordered many things and I had paid rs. *** through grofers wallet on ** September. Suddenly the order was cancelled and I was flagged and blocked to use the app. I lost rs. ***. Now I am not able to login again to the app as I am flagge...
Sep 17, 2020 by Thriveni N Shenoy
Grofers - Zero customer service Open
ORD********* under this order there is a free ***ml can of hoegarden *.* non alcoholic beer can which was not provided Please send that or provide amount equivalent to that...
Sep 02, 2020 by Vivek Manchanda
Grofers - Non delivery of order Closed
I placed an order with Growers on **th June ****, and since then the order has not been delivered yet. * times the order has been rescheduled by Grocers without informing me, and every time I escalate this and raise a complaint I am given assur...
Jul 16, 2020 by Anmol Jain
Grofers - Amount deducted but order not placed Open
I tried placing an order on Grofers on **/*/** for Rs **** through my Standard chartered debit card linked with Payzapp. Due to some technical reasons the amount was debited but the order did not get placed. After few days I even received the c...
Jul 14, 2020 by Iva Mukherjee
Grofers - Package not delivered Closed
I have not received my order yet and it is showing that the order has been delivered. I had no idea this is how prepaid offers are treated at grofers I have never experienced something like this before with any other company.I have not receive...
Jun 19, 2020 by Riddhi chauhan
Grofers - Package not delivered and not given any refund Closed
Dinner sets of ** piece was not delivered but shown as delivered then I raised a complaint then they sent a number , after reaching out that number they told the package is delivered and the refund is in process...
Apr 30, 2020 by Anusha
Grofers - I have not got my refund Closed
I have not got my refund from grofers as i placed my order on **th march nd after days they cancelled my order coz of shortamge of items nd coz of lockdwon nd its been long that ther r nt paying attentiin regarding my complain!!....
Apr 10, 2020 by Misha jaiswal
Grofers - Nondelivery of goods items inspite of full payment through debit card Closed
Mumbai,the *th April,**** I had placed order for groceries online with Grofers web site on **/**/**** and had made payment through debit cards on **/**/**** for Rs.****/-, **/**/**** for ****/- by Axis Bank and on **/**/**** for Rs.****/- by ...
Apr 07, 2020 by Talekar P.J
Grofers - Account suspended by grofers Open
Without infirming me grofers suspended my account. Now i am unable to login. Fraud website. My orange cash worth ****/- is now not usable. No one tell me reason......
Feb 12, 2020 by Alpesh Thakkar
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