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Google Pay (86/175)

175 Total Complaints
86 Total Resolved
49.14% Consumer Satisfaction

If you are searching for Google Pay Review on internet then you have reached the right place. You can read the full Google Pay Reviews here. Get answer to questions like if Google Pay is real or fake? Google Pay is legit or scam? if Google Pay is safe? All Google Pay reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Google Pay so that it help others to make wise decisions. The Consumer satisfaction score of Google Pay is 49.14% because out of 175 consumer complaints, only 86 are resolved.

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If you want to complain about a problem that relates to Google Pay, you have reached the right place.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Google Pay?

If you are not satisfied with Google Pay, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Google Pay and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Google Pay


But before filing a complaint, you should

a. Contact the customer support of Google Pay first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Google Pay

Find the contact details of Google Pay to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Google Pay - Scammed via Google pay by someone posing as defence personnel Open

I tried selling something on OLX and someone approached me posing as Soldier in Indian Army and he also shared his ID Card which made me trust him and then when I wanted to receive money, sent me a pay request which as I am not regular user of ...

Aug 16, 2019 by Pravin Pandya

Google Pay - Payment not refunded by google pay Closed

I made one payment by google pay to oyo on ** July **** for Rs. **** with UPI Transaction ID - ************ but oyo didn't received it hence not book the room. Amount was deducted at same time and I opted for payment in dispute through option a...

Aug 13, 2019 by SARANG SHASHIKANT KOLHE

Google Pay - Amount not refunded Open

I have done one transaction on **/**/**** which was unsuccessful but I got an sms that amount is deducted from my bank account so I raised dispute on **/*/**** but till now amount is not refunded and one of ur employee name mr Gaurav told me th...

Aug 08, 2019 by Mayank Gupta

Google Pay - Failed transaction refund not yet recieved Open

I have made the electricity bill payment on **st july which was failed on **nd july ****, but the debited amount is still not reverted. I had a word with google pay customer care *-* times but every time they said it will take next * business d...

Aug 07, 2019 by Uma Kant

Google Pay - Refund not received from Google Pay Open

I had made a transaction on July *st, **** through Google Pay. Initial transaction was failed were amount got deducted from my account as well and then i had to make second one. Still i have not received my refund for which transaction got fail...

Aug 06, 2019 by Nayana S

Google Pay - Google pay not initiating refund Open

I took an ola cab on **th july and the amount was paid from google pay. The amount was deducted from my account and showed successful but ola cabs didn't received any money. I contacted ola cabs and they confirmed the same that they haven't got...

Aug 02, 2019 by deepanshu khatri

Google Pay - Refund not done Open

I did a transaction through Google pay to purchase train tickets. The money was debited from my Icici bank account but the transaction failed and tickets were not issued. Google pay informed it will be refunded but has not been done. I asked my...

Aug 02, 2019 by Kumar Bastian Victor

Google Pay - Google Pay(Tez) not linking bank accounts Open

Today(**-**-****) morning I opened the application, by default it shows a message like your mobile number was de-registered and asked me to register again, so I entered my mobile number and register using OTP and then it asked to retrieve all c...

Jul 30, 2019 by Kola Hanumanthu

Google Pay - Money transection fraud Open

I posted an add on olx to sell then some one called me and said i want to buy then he said ill pay you **** in advance and then he said to install Google pay so i can send you the money. I was not aware of google pay how to use it. Then he ask...

Jul 24, 2019 by Sitara Ansari

Google Pay - Money debited but not credited to beneficiary Open

Have paid an EMI payment ****/- to the lender on **th July ****. But until now the payment not been credited to the lender. Have taken relentless following up with the customer care team, but none of them has shown any interest in resolving the...

Jul 22, 2019 by Syed Sajad

Google Pay - Google pay failed transaction amount not reverted Open

On **th June I have tried to book movie tickets from Book my show site using google pay. But the transaction failed and my precious money (***.**)got deducted from my account. And I did not get my planned movie tickets, it is very disappointi...

Jul 17, 2019 by srujan ranga

Google Pay - Refund not yet credited back to my account Open

This is to state that on **th of June I tried to book a train ticket through Google pay but whatsoever the transaction failed due to which I m eligible for the refund. I have been chasing Google pay since **th June for the refund but they are u...

Jul 16, 2019 by Sweta Yadav

Google Pay - Fraud transaction Open

Some fraud account asked to click on link on Google pay and my ₹*** got deducted so that he can pay to buy item from OLX from me. This person gave pan card of fake person. Please see images attached. He is again and again sending me re...

Jul 14, 2019 by Niharika Srivastava

Google Pay - Money debited Open

I pay Rs*** by Google pay to my friend on * july ****. My money debited from my account but money doesn't go their my friend account. I request to google pay please credit my Rs*** to my account My UPI transaction id is ************. Google tra...

Jul 13, 2019 by Ajit Anand sah

Google Pay - Fraud transaction did Open

* fraud transaction of ****/- each (Total-**,***) dated -**-Jul-** has been done through my google pay account. I have notified to google pay team about these frauds but they have not resolved the issue they just keep telling that they cannot d...

Jul 11, 2019 by Ayub Shaikh

Google Pay - Failed UPI payment Open

I made a payment via Google Pay known as Tez on **.**.****. The payment was for Rs. **,***. The money was deducted from my account and the app showed that transaction has been completed. However, the recipient did not receive the money. Further...

Jul 08, 2019 by Srinivas M

Google Pay - Google pay transaction failed Closed

I did Transactionon ** july**** status shows transaction failed...still money was deducted from my account * july ****on . Its been a week I 'm contacting gpay support with proof still money not reverted to my account .Each time they ask me to ...

Jul 07, 2019 by Namrata Patil

Google Pay - Reward is not add in my bank account in 25 days Open

ABHISHEK Kumar patna India bihar ...

Jul 03, 2019 by abhishek kumar

Google Pay - COMPLAINT AGAINST GOOGLE PAY Closed

I HAD MADE A UPI TRANSACTION OF INR ***** DATED **/**/**** BY SCANNING THE QR CODE AT A FURNITURE SHOP AT GOREGAON MUMBAI. HOWEVER, THE MONEY DID NOT REACH THE DESTINED ACCOUNT BUT THE PREVIOUSLY MENTIONED AMOUNT GOT DEBITED TO MY BANK ACC...

Jun 29, 2019 by ASHISH SRIVASTAVA

Google Pay - Refund against dispute not credited Open

I have opened a dispute on Google pay for transaction done towards Tata sky UPI payment of Rs. **** since **rd May ****. Rs ****.** debited from a/c ****** on **-**-** to VPA billdeskpg.tatasky@icici (UPI Ref No ************). Their chat suppor...

Jun 18, 2019 by Pradeep Patil

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How to file a complaint against Google Pay?

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Questions about Google Pay

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How to contact Google Pay?

You can call Google Pay toll-free helpline number at 1-800-419-0157.

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