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Google Pay (86/175)

175 Total Complaints
86 Total Resolved
49.14% Consumer Satisfaction

If you are searching for Google Pay Review on internet then you have reached the right place. You can read the full Google Pay Reviews here. Get answer to questions like if Google Pay is real or fake? Google Pay is legit or scam? if Google Pay is safe? All Google Pay reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Google Pay so that it help others to make wise decisions. The Consumer satisfaction score of Google Pay is 49.14% because out of 175 consumer complaints, only 86 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Google Pay?

If you are not satisfied with Google Pay, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Google Pay and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Google Pay


But before filing a complaint, you should

a. Contact the customer support of Google Pay first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Google Pay

Find the contact details of Google Pay to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Google Pay - Refund amount not credited by Google pay Open

Refund reference no *********** of amount *** has not credited by Google pay about * month delay ...

Dec 09, 2019 by Pratyush sinha

Google Pay - About google pay transaction Open

On *th nov ****, I send money to some one, money get debited from my account but merchant havent gotton money till the date...and my money also not get credited in my account since *month...i tried all the customer support number but no one gav...

Dec 07, 2019 by Vaibhav khairnar

Google Pay - Worst Experience Closed

This is the complaint which was given on ( Case ID [*-*************] ) where i had complaint to GOOGLE PAY . They had post pone * ,*,** days . Bank statement each and every way. now they are telling go to bank after * months . we are helple...

Dec 04, 2019 by abdulkhaleel

Google Pay - Refund amount not credited to account by Google pay Open

On ** nov **** i made order through swiggy but somehow order was not processed but amount was deducted from account. But after camplaining to swiggy they have refunded the amount from their end but Google pay has not credited the amount in bank...

Dec 03, 2019 by Pratyush sinha

Google Pay - Money not refunded in account Closed

I have made transaction of ***** INR from my account and Google pay declined transaction because daily limit of transaction is out of limit. But money is deducted from my account but after * days this Money is not credited to my account. I have...

Nov 28, 2019 by Nikhil Sambhaji Jadhav

Google Pay - Amount not yet credited Closed

Till today the amount of rs.**** not credited or returned...

Nov 27, 2019 by Swaminathan v

Google Pay - Money not credited Open

I have done a payment of rupees **** to my husband on November ** th. It's debited from my account but it's not credited to my husband and not yet refunded....

Nov 26, 2019 by Neethu lukose

Google Pay - No Response or Refund for the transaction Closed

Transaction initiated on **th October, for which Rs.**** got deducted but not credited to the intended recipient. However, I have not received the refund yet. The customer care number as given in Google search never gets connected...

Nov 21, 2019 by Mukundan NS

Google Pay - Amount is debited from my account Closed

Hi team, I have sent **** on October ** through Google pay but the amount was not sent to the receiver, so I have waited for * working days, later I have raised dispute and contacted the Google pay team but still amount is not received....

Nov 13, 2019 by Vinodini

Google Pay - Amount but being refund after failed transaction Open

Transaction initiated on **st October, for which Rs.**** got deducted but not credited to the intended recipient. However, I have not received the refund yet. The customer care number as given in Google search never gets connected...

Nov 12, 2019 by Navin Simon

Google Pay - Not Refunding my amount for Failed Transaction Open

For paying my child's school bus fee Rs *,***.**, I used google pay app on Sept *th, **** and they deducted the amount from my Bank Account but did not pay the vendor Atom Technologies Ltd. I raised a dispute from the app and waited for * weeks...

Oct 28, 2019 by KRISHNA KISHORE SURAMPUDI

Google Pay - REFUND NOT INITIATED BY GOOGLE PAY Closed

I made the payment of Rs. ****.** to Myntra via UPI ID through Google Pay on **th September. The amount got deducted from my account but the transaction failed on Myntra App. I called up Myntra for a refund but they have not received the amount...

Oct 17, 2019 by Anupama Vijay Udawant

Google Pay - On June th my sister did money transfer of rs from Google Pay app and it shows payment was deli Closed

On June *th my sister did money transfer of ****rs from Google Pay app and it shows payment was delivered to me on on my app it shows money was received but wen I chcek my bank account der is no amount received for ****rs and we raised dispute ...

Oct 09, 2019 by Satheesh

Google Pay - Money not Transferred but Debited from my account in Google Pay Open

I made a transfer through Google Pay and Money was debited from my account and has not been addded to beneficiary account or refunded back to my account. ...

Sep 18, 2019 by Udit Gupta

Google Pay - Electricity bill not paid Open

I paid my electricity bill of rs.**** to UPPCL through Google pay on July *the,**** .The money debuted from my account but till date the bill payment is still pending . I have several complaints to customer care of Google pay but not resolve my...

Sep 18, 2019 by Ahmad nawaz

Google Pay - Google Pay Train Ticket Booking Issue Closed

I had booked train ticket on ** July **** using Google Pay the process itself is worst first they will deduct money and they will transfer to Irctc once success.But after deducing money if process fails while transferring to IRCTC the money ...

Sep 13, 2019 by A V S RAVI KUMAR

Google Pay - Money debited through googlepay but ticket was not booked Open

booked irctc tickets throgh google pay app,at **th august .The transaction failed first time and also second time , its been ** days, with * working days ,the money was not credited to my account.the customer support was giving false hope .....

Sep 10, 2019 by MANAS BHAR

Google Pay - Money debited from my account but was not credited to merchant account Open

I made a transaction through google pay inorder to book a bus ticket. money was debited from my account but was not credited to merchant account ,and i even did not received a bus ticket i was asked to make *nd transaction by merchant ..and ...

Aug 29, 2019 by Rohan jiwatode

Google Pay - Amount failed and not refund within 3 working days Closed

Amount deducted twice on **-**-**** but not refund back the failed transaction which was a success after * days (**-**-****) according to Google, where the pop-up reflected at the time of failure the transaction that "Amount will be refunded wi...

Aug 21, 2019 by NAGAR MAJITHIYA

Google Pay - Gold sold but money not received Closed

On **th June I’ve sold my gold in gold vault for ****.* mg for the rate of ****.**/- till then money has not been credited. I am contacting regularly Gpay support but they not assuring when my money has been credited ...

Aug 17, 2019 by Sarath

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How to file a complaint against Google Pay?

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  • Get refund / replacement / damages from Google Pay

Questions about Google Pay

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How to contact Google Pay?

You can call Google Pay toll-free helpline number at 1-800-419-0157.

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