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FREECHARGE.IN
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against FREECHARGE.IN?
If you are not satisfied with FREECHARGE.IN, file a complaint now:
1. Go to "File a Complaint" form
2. Choose FREECHARGE.IN and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from FREECHARGE.IN
But before filing a complaint, you should
a. Contact the customer support of FREECHARGE.IN first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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I made a d*h recharge on **th February,**** and money was debited but recharge was not processed. I filed complaint and send email multiple times to refund the amount but they ignored my request saying it is forwarded to concerned department an...
Feb 16, 2021 by RAHUL DAS
FREECHARGE.IN - Recharge Not done for last 4 days Open
I initiated a mobile recharge on ** July **** for Mobile Number **********. The recharge was showing pending for last * days. Now i did my recharge from different portal as i was in need of a data plan. I am asking freecharge to refund my amoun...
Aug 03, 2020 by SOMNATH GHOSE
FREECHARGE.IN - Recharge not done Closed
I have done google play recharge of Rs.****.same amount was debited from my account but i didn't received my google play code message.after complaining on their support email i got an reply that only Rs.*** recharge was done.but i have clear pr...
Jan 17, 2020 by Mihir maheshbhai Patel
FREECHARGE.IN - Transaction not done Closed
paying electricity bill using bill but payment are deducted from account but transaction show under proceeding already ** hour over ...
Dec 04, 2019 by Chandrajeet Yadav
FREECHARGE.IN - Recharge wasn't done Open
I made a payment for DTH recharge using Freecharge. Amount got debited from my bank account but the transaction is still showing processing even after ** hours, due to this delay DTH got deactivated. Pathetic service by Freecharge....
Mar 13, 2019 by Ravi Mooral
FREECHARGE.IN - Amount debited from bank but was not credited to the beneficiary. Open
I made a payment of Rs ***.* to my brother on Feb *st using freecharge. Amount got debited from my bank account but the transaction is still showing PROCESSING even after * days(at the time of writing the date is Feb *rd). I emailed them about ...
Feb 03, 2019 by Shivang Pandey
FREECHARGE.IN - Email id and account made without permission Open
On **th November **** some unknown person made an account using my email id and the mobile is basically his/her mobile number. I have reported this to Freecharge customer care number and also emailed several type to remove my email id or deac...
Dec 03, 2018 by RAJDEEP GHOSH
FREECHARGE.IN - Bill pay failed but money not refunded Open
Sir mene bill pay kiya tha freecharge app se jvvnl ka Bill but Mera * bar ho ek bar failed hua but muje failed bale ka refund chahiye...
Oct 12, 2018 by Lokesh Kumar
FREECHARGE.IN - Mobile Recharge not done Open
Mobile recharge not done but amount **/- deducted from my bank account . Freecharge transaction id : FCVW***************...
Jul 20, 2018 by vinod patel
FREECHARGE.IN - Cashback not recived Open
Promised to give cashback after payment within ** hrs but upto now they not credited it since ** days...
Jul 05, 2018 by Vishnu
FREECHARGE.IN - Freecharge transaction not completed Closed
Tried to pay Airtel landline. Bill through this app. Money debited from account but bill not paid. Due date crossed. Facing landline disconnection issues. Contacted customer care. Only automated email responses. We cannot call or ch...
Jun 26, 2018 by Hermione granger
FREECHARGE.IN - Wrong recharge done by the company Open
I recharged for ** rupees special recharge on a bsnl number which provides free local,std calls for odisha region at freecharge.in.But after that recharge I found that freecharge.in actually done ** rupees of topup recharge on my bsnl number w...
Jun 18, 2018 by Bijay Kumar Palai
FREECHARGE.IN - Payment unsuccessful through gateway Open
I made transaction through freecharge to pay on eBay.in but payment is unsuccessful,but freecharge.in showing payment successful and money is not refunded. FC Transaction ID lukpob SketzFrJ_LFRW**********_* Transacted on * Apr ****, Thu...
Apr 19, 2018 by sai sudheer
FREECHARGE.IN - Money deducted from bank account but recharge Not done Open
Rs.*** Money deducted from my account and jio recharge not done, I write mail to freecharge care but they are not replying, then i message on Twitter but they answer 'we are forward your problem to our team', now ** hours pass and not received ...
Dec 05, 2017 by Dhiren Vara
FREECHARGE.IN - Recharge not done but balance deduction from account Closed
i have massage for recharge not done but balance deduction from account...
Aug 09, 2017 by rupinderpalsingh
FREECHARGE.IN - Money deducted but electricity bill transaction failed Open
Today I made a Electricity bill payment to BEST of **** Rs but the thing is transaction failed and my money got deducted nor do i received order Id. I've mailed this to care@freecharge.in since it's been a more than a ** hours and there is no r...
May 11, 2017 by Shaikh Saif
FREECHARGE.IN - Amount was LOST Open
i have added *****Rs in freecharge wallet and after certain time i transferred this amount to my Bank account in four transaction multiple of ****Rs.But on transaction of Rs ****was not successful and the amount was not transferred to my bank a...
Jan 21, 2017 by SHARAD VATS
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