D2h Videocon
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Complaints
D2h Videocon - Poor service Closed
Hi team , I am the customer for Videocon D*H from several years and their setup box needs to be replaced with free of cost and am following up from nearly week and they are not responding properly even they are not telling when that will be r...
Dec 14, 2025 by Chidananda A T
D2h Videocon - Recharge refunded Closed
the channel shraddha MH * is removed from your company so we need refund of our * Month recharge payment so we can remove d*h videocon setup box ...
Aug 04, 2025 by Mr. Chander Shekhar
D2h Videocon - Signal not available complaint Open
I am using videocon d*h last * years. but last * months signal not available complaint continues rasing at list per month minimum ** days same complaint raise . Raise the compliment at d*h customer but he is not responding please resolve my is...
Mar 09, 2024 by CHUKKA SANTOSH KUMAR
D2h Videocon - Not delivered yet Open
Order date ** January **** I bought setupbox with dish antenna from d*h.com Delivery and installation time given was ** hours But ** Horse Completed But Not Delivered yet. And I made the payment from UPI. Order id: HO-******-RIL-***** Txn id: ...
Jan 17, 2024 by Dhananjay Das
D2h Videocon - videocon not refunding my balance Open
Hi, my tv channels stopped despite of rupees **** balance in my account. The system showing rs *.** balance. I spoke to customer care and they told me it is a technical issue. I asked to close my account and refund my money. I was denied...
May 13, 2023 by Mukesh Jalwal
D2h Videocon - Engineer on site requirement Closed
It has been * days since the complaint is registered through customer service and every time whenever i call for follow up only the answer i get is 'you will get a call from the engineer to resolve the issue'. But till date no engineer called m...
Dec 13, 2022 by Prashantha
D2h Videocon - Channel active but channel not provide Open
Channel active but channel not provide company and customer care executive bad behaviour...
Sep 24, 2022 by Gora Pathak
D2h Videocon - Several calls to me in a day after requesting not to call me for recharge Open
When my recharge finish then company called me many times daily .l have requested them at their customer care but they didn't stop to make call .l was disturbed due to calls from my work and driving vehicle....
Mar 02, 2022 by Manoj Madan Bande
D2h Videocon - Service Related Closed
There was some problem faced in my D*H in the month of August ****. On submitting my complaint, the Service Engineer (Mobile No. **********) visited my home with a charge of Rs. ***/- and also replaced the INBF for my D*H with an additional cha...
Sep 16, 2021 by Manish Khandelwal
D2h Videocon - Box delivered but installation not done Open
Dear team This is to inform you that I purchased Vediocon Digital HD Set top Box with malayalam Celebration HD Combo&NCF pack Box recived on **-**-**** More than ** times called in customer care but not responce to activate box ...
Sep 08, 2021 by Vijo varghese
D2h Videocon - Non replacement of Set Top Box Closed
Set top box is in warranty period Id no. ********* Complaint filed on **/*/**** No. ********. Making daily request to replace Set Top Box. Only one reply engeenier will call you within **hours problem will be resolved. But no action in th...
Jul 23, 2021 by Mata Ram Premi
D2h Videocon - I haven t received my refund yet Closed
I am Kulwant Negi and my costumer Id-*********.I wanted to recharge ₹*** for basic pack but I got recharge of ₹**** by mistake.videcon d*h customer care is saying that we returned the money? But I did not receive the money. Please register...
Jul 05, 2021 by Kulwant Negi
D2h Videocon - Recharge not done Open
We have d*h recharge but do by mistake wrong id .we last five day with d*h customer care but not any resolutions ...
Jul 03, 2021 by Manseng Rabari
D2h Videocon - Regarding Videocon Adding extra channels without intimating Closed
I am a customer of Videocon D*h, Recently i have changed my pack with Rs ***,Later on the Videocon D*h Changed my pack and made it to Rs*** with additional GST they are adding Extra channels without intimating me so please take an action Regar...
May 29, 2021 by M vijaykumar
D2h Videocon - Services are stopped Closed
my d*h services are stopped i made complaint but till they not resolve....
Nov 30, 2020 by prakash awate
D2h Videocon - Reduced subscription date even after paying for year Closed
I had made payment of ₹****/- on **th Sept **** through app for year and expecting *year +* month extra subscription for main and mirror connection (********) I got SMS confirmation also for *year +* month effective till Oct **th ****. Nex...
Nov 03, 2020 by Umendra Bhadauria
My D*H service was not working properly most of the time its showing no signal. its took *months to resolve this issue. Now new Setup Box replaced by Videocon last more than a month able to login to my account on Laptop but mobile app stopped ...
Oct 10, 2020 by Sujit Kumar Bhanja
D2h Videocon - Not Get Refunds and Worst behavior Closed
My complaint is open at videocon d*h from almost past * months when I will get resolution ...
Oct 05, 2020 by Nehal Parvez
D2h Videocon - Videocon removed itself from TRAI Channel Selector App Closed
I am D*h (previously Videocon D*h) Customer. I used to add/remove channels through TRAI Channel Selector App. But today, I am seeing that D*h removed themselves from the said App. (Screenshot Attached). ...
Oct 04, 2020 by PRALOY DATTA
D2h Videocon - Aastha Channel not coming and suddenly debit of Rs 200 Closed
On my Email Request for Aastha Channel not coming , Please confirm following *. Was there email revert ,saying there will be chargeable Mechanic Visit ------ NO *.Did Service Centre Incharge Mr.Amol or Mechanic laxman did tell me on pho...
Oct 03, 2020 by Nimesh Joshi
D2h Videocon - We have recharged our account but we cannot see it it Closed
i am unable to see any channels ;as i have already recharged my account on thursday **:**am.i have got the message from my axis bank that the amount is debited.the amount is *** RS.my customer id is ********.now i had taken the offer of three d...
Sep 07, 2020 by Sudhir Nikam
D2h Videocon - Service not available even after Gold Combo Pack subscribed Closed
The Customer Id ********* with Videocon D*H is active since February, ****. After six months Subscription, I renewed the Subscription but now from **th of August, **** active subscription is not working. I have complained the company about ** t...
Sep 02, 2020 by Om Prakash Solanki
D2h Videocon - Recharge not reflected Closed
I have Recharged my D*H Account today i.e,**-Aug-**** through d*h website and the payment mode as PAYTM . The transaction is successful but my d*h account did not get reflected.I Spoke with customer care multiple times but no response for the...
Aug 15, 2020 by Venkatesh
D2h Videocon - Set top box not power on Closed
my set top box is not powering on since **.**.****. i have launched complaint on **.**.**** but it was closed without any action. i have d*h's **** gb set top box worth Rs. ****. they are providing me hd set top box in replacement of the same w...
Aug 14, 2020 by nileshkumar patel
D2h Videocon - Complete work order Or refund my money Open
My D*H I'd ******** .I am customer for last ** year above.Now ** may **** I have booked update my set box sd to new D*h sterm and paid but now date ** June **** no response Any D*h engineer/ service provider Any one My work order ******** ....
Jun 10, 2020 by Paramjeet
D2h Videocon - Service of connection deduction of balance Closed
My d*H connection (ODU-MDU maintained by d*H in society) is not working since **.**.****. I raised a complain on **.**.****. On **.**.** service engineer visited and demanded money for replacement of spare (which is part of d*H responsibility)....
May 27, 2020 by Santanu Majumder
D2h Videocon - Active channel without permission Open
Videocon d*h active channel Rangamanch active and Sangdew tv without my permission ,I try to deactivate but can't also coustmer care number not received my call.My coustmer id number is *********. Please deactivate both channels from my packag...
May 11, 2020 by Sangram Barik
D2h Videocon - Wrong recharg Open
I want to informed you that while recharging through d*h website online for my recharge.I have recharged wrongly to another customer id. I request you to kindly give credit of amount Rs. ****/- in my account immediately. ...
May 10, 2020 by VIJAYAKUMAR K
D2h Videocon - channels are not working Closed
No channels are working and showing channels not subscribed although we have recharged the account and there is balance in th account. Their customer care services are the worst with zero solutions. I come to know about this platform to file a ...
May 07, 2020 by Asha
D2h Videocon - Not getting service Closed
Not getting signals from *pm on **/*/**** even after contacting them on their number ********** they could not send their engineer. i therefore, request you to kindly instruct them to refund my money as they have failed in providing service. i ...
May 01, 2020 by Sheo Nath saraswat
D2h Videocon - Amount debited but not recharged Closed
Amount debited but not recharged...
Apr 20, 2020 by ZABIR AHMED QURESHI
D2h Videocon - Recharged but not show channel Closed
*st itake *days barrow . Then I recharged *** Rs. But not giving singal for * day . But from account ** rs deducted....
Apr 12, 2020 by Jaydeep Niwarattirao Thite
D2h Videocon - Unsubscribed channel activated Open
Never subscribed channel I.e.Movies active price Rs.**.**and Kids Active price Rs **.** are forcefully activated on my customer Id.Firstly I unkonwn about that,as my parents live at Nanded they told me recharge the DTH I do it.One day it validi...
Apr 08, 2020 by Vikas Kolhe
D2h Videocon - Phone number wrong Closed
Sir someone given my number for d*h account n almost it's like harrassment for me becoz call r coming continuously to my number even I once customer care when they called .so please don't call my number it's like harrassment ...
Apr 04, 2020 by Raj kumar
D2h Videocon - Deducted amount of my account Closed
Without my notice Rs. *** has been deducted from my D*H account towards engineer service though the engineer has not visited. When I ask to revert the amount to my account, they are always kept on going creating a new ticket and ignore the olde...
Jan 04, 2020 by Bhalchandra mangilal Chavan
D2h Videocon - magic stick not working Open
I purchased Magic stick online. It isn't working at all, I wrote a mail it was assured that the matter will be resolved within ** working hours, unfortunately nothing has been done after lapse of this period. Also, contacting customer care thro...
Nov 20, 2019 by Atul Malaviya
D2h Videocon - service complaintsince 2 weeks no response Open
Been trying to call D@H for * weeks now to get the set-top box sorted, but the complaint is either not registered or followed up. one guy called to ask what is the problem and never followed back or received the call. its *** still in my videoc...
Oct 11, 2019 by callet lopes
Set up box not working since a week but no service inspite of many reminders on customer care...
Oct 04, 2019 by PRADEEP TIWARI
D2h Videocon - Customer Exploitation by D2h Videocon Open
Refer screen shot. Under NCF he is suppose to give me option to select channels of my choice **+** DD channels. But he is imposing channels of his choice which against the TRAI regulation.TRAI also sleeping to regulating this properly. Becau...
Sep 23, 2019 by Naga
D2h Videocon - Regarding recharge d2h Open
My d*h id is ********* but customer care call me my recharge id is ******** but after done my recharge customer care call me this is not your id and I will solve your problem in ** hours but now customer care no reply....
Aug 21, 2019 by Manoj
D2h Videocon - Misusing TRAI rule for D2H and charging for long term plan Open
I had a balance of Rs. ****.** in my D*H account on Apr **, ****, and validity was till Dec **, **** with south India diamond plan. Without updating me they have changed my plan and gave me some channels without taking my concern. Now the Balan...
Jul 18, 2019 by Manmohan Maniyar
D2h Videocon - D2H Videocon wrong recharge Open
On * June I haved recharge for monthly package of RS *** pack, their executive wrongly activates HD channels and after ** days deactivate my services,I had given a complaint and was assured problem will be solved a.s.a.p ,I had given a real mai...
Jun 26, 2019 by Harry Xavier
D2h Videocon - Excess amount deducted and not refunded Closed
I took service of d*h on **th June where I paid Rs. *** towards service charge by cash to engineer. Later on the amount was deducted from the account also. I raised complaint on ** the June itself vide complaint no ********* but issue remains...
Jun 22, 2019 by Pranav Kumar
D2h Videocon - No service from Videocon d2h Closed
Hi, Though I have raised multiple Complaints and Calls to d*h Customer Care and Nodal Office, Hyderabad my d*h connection problem is not yet resolved. Below are the few Complaints I have raised from **nd April **. ********* ********* ...
Jun 07, 2019 by Siva Rama Prasad Odugu
D2h Videocon - Set up box not working Closed
I have raised a complaint again Videocon d*h regarding setup box not working on *th June on phone by calling customer care and they said they will send a technician with in ** hrs and rectify the problem. After the given time,there was no res...
Jun 07, 2019 by Neha Dubey
D2h Videocon - Provide old model of set top box by taking my new model set top box Open
Just after installation, they tried to change it with the old model. But when I faced a problem again they changed with the old set-top box. I kept on calling customer care and writing an email for several times. They don't solve the problem. I...
Apr 28, 2019 by Mohammed Naseemm
D2h Videocon - Dth service not provided after filing complaint for 5 times Open
Gave complaint about my no signal problem in videocon d*h company for * times I have not received any response till date. Its been * weeks....
Apr 22, 2019 by Swastik
D2h Videocon - Customer care is not responding Closed
Since the last three days, I try to recharge Dth. Before that, I want to know any package or offers. So I try to call customer service but they did not respond to my calls. Simply they told our system was not working we can't help you. You can ...
Apr 19, 2019 by Mulla Abul husen
D2h Videocon - 2nd connection mirroring Open
D*h id - ******** The new TRAI guidelines say that there is no discount on the *nd connection so we are free to choose different channels for the *nd connections not necessarily mirror the primary connection. I have been calling them they have...
Apr 12, 2019 by Asghar ali
D2h Videocon - Set top box not working Closed
Videocon D*H HD set-top box not working since *th April **** without any intimation prior, no messages, no SMS nothing. The set-top box is not going further "D*H" page. I tried calling customer care, but it's not reachable. Any time it gets co...
Apr 10, 2019 by Harish
D2h Videocon - D2H cheating customers Open
My D*H Customer ID. *********. I recharged my dish connection with Rs ***/- on *th April **** for all Telugu channels. After recharging some Telugu free channels are not coming. Immediately I called * times to D*h customer care and given compl...
Apr 05, 2019 by Kondaveeti Apparao
D2h Videocon - Package not delivered Closed
I am not able to view my favourite channels. I called customer service n number of times but no one is receiving the call. It's a total time wastage for us....
Apr 05, 2019 by Nasreen
D2h Videocon - Relocation charges deducted twice Closed
Recently (on **-**-****) I relocated my d*h connection and paid Rs. ***/- by cash to service engineer. But yesterday In my d*h account (id:********) the services stopped and I received an error message that "You have insufficient balance" while...
Apr 03, 2019 by Arun Singh
D2h Videocon - Amount being deducted but TV not working since activation Closed
Videocon d*h is not reachable since months after wasting hours of trying. If call connects then they transfer to their senior for resolution but call disconnect. They don't call back after registering call back option. The company is failed. My...
Mar 30, 2019 by Manoj Gera
D2h Videocon - Active channels did not deactivated Closed
I have called many time customer care to deactivate the fitness activities and kids active channel. Every time they said we have deactivated it. But still, they are not deactivated. Poor service. Customer id is *********....
Mar 21, 2019 by Rahul Panwar
D2h Videocon - Mirror connection channels are not allowed Closed
D*h forcing the customer to copy primary selected channels to mirror and no option given to update or edit mirror connection channels....
Mar 16, 2019 by Naveen Kumar R
D2h Videocon - No assistance on activating channels as per new TRAI rules Open
As per new TRAI rule, I selected my channels and want them to be up and running. I have two d*h Videocon set top box but want to activate only one set-top box and for that matter, I have been trying to seek assistance from customer care. Every ...
Mar 16, 2019 by Anshul Sharma
D2h Videocon - Services not started Closed
As per trailing guidelines I chose my plans. I recharged with the full amount but service did not start * days completed. I try to contact customer support team but they have not solved problems. The customer service representative has very bad...
Mar 08, 2019 by NARENDRA
D2h Videocon - No channels working Open
My customer id *********. Only free channels were coming for more than * weeks even after selecting my pack. Called up customer care and it doesn't connect. But * weeks blackout is something which forced me to lose the money and spend additiona...
Mar 04, 2019 by Harish Koka
D2h Videocon - Services not given Open
Sir I m the customer of d*h videocon. My customer Id is *******. Our d*h provider is not running free to air channels like dd sports. Please help in getting this issue resolve....
Mar 02, 2019 by Rajeev dhingra
D2h Videocon - Dth rules not followed Closed
Videocon d*h is not following the trai rules. As per trai customer has the right to choose their free channels. But in d*h they have some base back and we have to choose one from them and by default, the pack will have *** channels. Because of ...
Mar 02, 2019 by Karthik
D2h Videocon - Not allowing to select the channel Closed
Dear Sir/Madam, Ref: Cust Id: ******** Since more than * days I am struggling to select the channel but unable to do this by any mode. As trying by the web but reset password message never get delivered and have tried more than *** times. Nex...
Feb 26, 2019 by BINAY KUMAR
D2h Videocon - Issue in the services Closed
Dear Team, Request your help in taking action against D*H VIDEOCON. Because I am not getting proper service from D*H. I am trying to call them since **bdays but no one picks up calls. And customer care no was continuously busy. They are respon...
Feb 21, 2019 by Sudam Raut
D2h Videocon - Fraud by the company Closed
I want to report this worst cable provider who eats customer's hard to earn money and make them suffer. I had paid ***+ rupees to Videocon and my TV is not showing a single channel since I selected pack as per new policies of Trai. All they do...
Feb 19, 2019 by Adhar srivastava
D2h Videocon - Balance not getting recharged even as money is deducted Closed
D*H balance not getting recharged even as money is deducted. Trying to call their call centres, and none of their numbers is working. Trying to send them E-mails, but no response from the company. I have attached screenshot of the E-mail I sen...
Feb 18, 2019 by Ketan Delhiwala
D2h Videocon - Unable to contact D2H regarding channel selection Closed
Since last * weeks, I am trying to call d*h to select channels as per trai guideline but cannot select as they never pick my call and their websites also don't work. I cannot log in online. And they charge *** every ** days. how to complaint ag...
Feb 17, 2019 by Kirti Kishor Pawar
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