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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against D2h?
If you are not satisfied with D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from D2h
But before filing a complaint, you should
a. Contact the customer support of D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
D2h - Tv channel no shown Open
My tv channel not shown .. i Infrom lot of time to consumer care but all said I book technical staff but still today no one tech staff visit in my home .. another *day i call to tech staff to came and solve the issue .. ok I will sent tech staf...
Nov 29, 2023 by Ronack jain
D2h - Refund of Closed
By miss I recharged to any other subscriber of d*h. I asked for the day coustomer service they told me to call for phonepe coustomer service but the effort was useless.tgey told me that there is no refund acceptable form d*h so I complaint here...
Jun 06, 2023 by Prakash
D2h - My is not activate Closed
Oct ** afternoon * :** m I recharge my d*h in phonepay it will show successful your payment but my d*h is not activate. So many times I called in customer care every one telling same reasons wait for ** hours your d*h is activate or your paymen...
Nov 01, 2022 by Rani kumari
i have connection of D*h. and every day many times they show of signal not available and i am trying to connected of call center but they only trying to avoided to this. i am attached screen shot of this please consider it. ...
Oct 05, 2021 by paresh maheshwari
D2h - Offers not credited in account without information giving the auto credits in account Closed
From last * months I have been promised by your executive to give ** rs cash back and the price not get credit in my account and this time without my permission you credit of * days have been given to me and for that now I have to pay resolve t...
Jul 16, 2021 by Sujit Pandey
D2h - Set top box show wait date and time synchronises problem Open
Show wait for date and time synchronises. Show only home channel. ...
May 07, 2020 by Jitender kumar
D2h - Wrong recharge Closed
I have recharged accidentally to wrong account and I have sent mail to d*h customer care services for its transfer to my (correct) account. But, they're not even replying nor solving the problem I'm running out of my validity dates because of t...
May 06, 2020 by Ravindra Pawar
D2h - Money deducted but recharge not done Closed
I had did the recharge on *th March **** via paytm wallet. the amount of recharge ***/- deducted but recharge not done. How can I get my money back ? ...
Mar 10, 2020 by Sneha Premshankar Vishwakarma
D2h - Amount deducted for a service never provided by Closed
I had submitted a request to upgrade my SD set top box to HD. They deducted *** INR without providing a HD set top box. When I called customer service, they mentioned that engineer replaced the box and case is closed. I escalated and have been ...
Nov 12, 2019 by Jijin vp
D2h - Installation not done after 7 days Closed
I had booked a new connection on your website on **th Oct, with Work order id *******. Till date, it has not been installed as the registered mobile number is not correct. I have called daily since then on numerous times to change the RTN and a...
Oct 24, 2019 by Sourabh Chakraborty
D2h - Dsicontiunation of DTH Service balance withdrawal Open
Service provider without any intimation deducted ***/- from my account & on top of that stopped my subscribed service. After lot of chase on telephonic helpline no resolution provide. Dropped an email which also remained unanswered....
Oct 09, 2019 by Puneet Choudhary
D2h - Cheating and not getting my entitled offer. Open
Sir i am attaching the corresponding letter with * screen shots of my d*h account as an evidance which i sent to d*h nodal officer Sarbani Deb and the messages which d*h sent me just after my recharge , so that you can understand the how they c...
Sep 16, 2019 by Sudha Ghosh
D2h - D2h charged me for hd channel but not working Closed
I have opted for hd sports in my list, there were * hd channels added in my pack and when started watching ten sports * hd is working but Star sports hd appears only for few mis and shows error. Now I am not getting start sports hd but D* h is...
Aug 15, 2019 by Tushar
D2h - Poor response and behaviour Open
I have recharged my d*h tv setup box at **:** hrs today and till that I have spoken **-** times to customer care and also lodged a complaint but there is no response from there side. Every time they say the service will activate within ** minut...
Aug 05, 2019 by Balwant
D2h - Abrupt Broadcast Service and No Customer Support Open
In july **** almost * days were blackout for our Broadcast service and no customer and tech support from D*H moreover on */**/**** Sunday there was blackout and on consistently calling to customer support they literally made fun of our concerns...
Aug 04, 2019 by Mr. VIJAY JAIN
D2h - Abrupt Broadcast Services and No support Open
In the month of July, almost * days they have stopped my tv broadcast and no tech or customer support were provided. All the customer support staff are pathetic at there job and literally makes fun of consumer without offering any help. These g...
Aug 04, 2019 by Mr. VIJAY JAIN
D2h - Unable to select appropriate channels Closed
I can not see my package/channel details and cannot be able to add/delete the channels from the package allowed me. Kindly allow me to choose or delete the channels from my package....
Apr 05, 2019 by MANOJ KUMAR NATH
D2h - Selected channels are not provided Closed
I did D*h recharge by Rs *** but channels that were earlier selected got automatically dissected. Now I cannot see HD channels as I requested. Customer care not helping and not receiving the calls....
Apr 02, 2019 by Rakesh Katagade
D2h - Charging for multi room connection Open
I am Multiroom subscriber of D*H for * years and things were going fine. As per new TRAI guidelines, I change my package and was shocked to realise that they have only given that package on my primary connection and not the other connection. As...
Mar 22, 2019 by Jay Bhatt
D2h - Not changing the channel package deliberately Open
Hi, I am from Kolkata and I am using d*h over * years. My customer id ******** box no (***********). My previous balance expired on *th Feb ****. My plan was Platinum HD. Therefore I have recharged Rs **** and selected a plan from d*h website, ...
Feb 25, 2019 by PRADIPTA GHOSH
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