File consumer complaint against Club Factory at Voxya.com

Club Factory - I neither received my package nor received my refund ^Open

I order a Fashion Casual Simple Shorts from club factory. That time it show item in stock. But after order it shows item size not available it will take few days to deliver same size. Then after * month also it show item dispatch from one locat...

Sep 02, 2021 by Kunal Madhav Raut

Club Factory - Refund related ^Closed

I have ordered a product, but due to covid-**, delivery was delayed too, I was requested cancel the order on chat with club factory agent, but money not refunded yet....

Aug 26, 2021 by Gagan Parmar

Club Factory - Refund not provided after ban of club factory ^Closed

I have order from club factory and they cancelled my order dint provide refund nearly **** and the which I received the ban was damaged. I was totally pissed off.. I tired so many number to reach them and no response. I called courier company t...

Mar 31, 2021 by Divya

Club Factory - Refund ^Open

I have not yet got my refund amount to my bank account since have ordered sarees fir **** rs in club factory. They say it been refund but I did not got my amount...

Jan 30, 2021 by Prathibha

I ordered my product in the month of June.. still not heard anything about it...

Jan 28, 2021 by Kirubha

Club Factory - Refund not credited ^Open

Refund ID:SOR***************** My order already got cancelled due to ban in india.but i didnt get my refund amount yet.its been more than the processing time .Kindly please process my refund request as soon as possible.I attached my refund r...

Dec 26, 2020 by Preethi A

Club Factory - Package undelivered but refund not received ^Open

I've ordered some products from Club Factory before ban of Rs. **** having order id SO********* But I returned those products and the refund is processed but I haven't received the refund yet. It's been * months. My registered email I'd is raj...

Dec 17, 2020 by PAYAL RAJ

Club Factory - Refund not yet received ^Open

I made an order on club factory before the ban. I didn't receive the product nor I got my money back. So please help me get my money ...

Nov 05, 2020 by Baharul Islam

Club Factory - Orders got cancelled and refund not done ^Closed

I ordered * items in different dates of June n July ( ** June, ** June, * July, * July and * July). I made payment online through net banking. However I was informed that the orders got stock out due to which they cancelled all my orders. This ...

Nov 02, 2020 by Maya Mate

Club Factory - Refund not done ^Closed

I haven’t received my refund after I returned the item to club factory * months ago i got a text that they have received the item at their ware house.......

Oct 27, 2020 by Manoj kumar

I ordered an product with order id SO********* Of amount rs. **** paid by debit card. After ban of club factory i didn't get any refund. They give update of refunding amount via paytm but still i don't get any refund. It already takes a * mont...

Oct 26, 2020 by Ashwin Porwal

Club Factory - Didnt get the refund yet its still in process for ^Closed

Product have reached the warehouse n refund is still pending since *:*:**** its more than *months now. ...

Oct 23, 2020 by Tianaro

Club Factory - Refund not transfer to my account ^Open

I order one bag from club factory when it received bag accessories is missing after I returned it on that time club factory baned in India and the refund amount received my club factory app due to this banned m not able to transfer in my accou...

Oct 17, 2020 by Madhuri chauhan

Club Factory - Refund amount not getting ^Closed

Order no: SO************** Booked on: july *rd ****. My order is in custom clearance on July **. Cf cancelled my order on August *th ****. But till now I didn't get my refunding amount. I paid my amount ₹*** by online payment. So many email...

Oct 12, 2020 by Revathy Senthikumar

Club Factory - Neither i received the order nor i get refund ^Closed

I didnt received my order it shows cancelling since a month i want my refund Order no.....SO**************...

Oct 09, 2020 by A.Singh

Club Factory - REFUND PENDING SINCE 4 MONTHS ^Open

There are around ** orders in the refunding stage since last *-* months, please tell me by when and how can I get my money back. Orders in refunding stage: SO********* SO********* SO********* SO********* SO********* SO********* SO****...

Oct 06, 2020 by RAVINDRA PATIDAR

Club Factory - Product not delivered since no information regarding that ^Closed

I've ordered a top from club factory on June and paid *** via gpay but still didn't receive the product and also no refund...

Oct 06, 2020 by Vana Ranjitha

Club Factory - Return parcel picked up but no refund ^Closed

My order id is SO*********. My product has been collected for return almost * months ago, but I have not yet received the refund. The status is showing as refunding in the app since a long time and payment mode is showing paytm that is also wro...

Oct 03, 2020 by Ankita Shah

Club Factory - Not yet refunded ^Open

I have ordered * items from club factory due to app ban they have cancelled my order and didn't refund. I have ordered * tops on July *st ****...

Sep 25, 2020 by Divya Reddy

Club Factory - Product not delivered And i did t get the Refund not get ^Open

I have ordered * Ear Extra BASS Head phones. Ordered date is **/**/****. Still i didn't get tje materials. I have called many times.. but no response. I need my products or Refund my money. Order number :SO**************...

Sep 23, 2020 by Laxmipriya

Club Factory - Refund not received of cancelled order ^Closed

I have ordered simple wardrobe storage box on **/**/**** vide order number SO**************. First it was showing shipped then cancelled my order on **/**/**** but still money is not refunded....

Sep 20, 2020 by Anjum Gous

Club Factory - Not refunded since 5 month ^Closed

I have ordered a product * month ago but due to banning of club factory app they cancel my order saying out of stock and from that day onward the status on the app is refunding now but its been * month passed i hadn't got my refund i am really...

Sep 20, 2020 by Arpit agri

Club Factory - Asking for refund to be credited to CF wallet but they are not refunding my money ^Open

I Have ordered night dresses before the ban **th June **** after that on *rd of August **** they had canceled my order and the refund is been processed but till now I did not receive my refund amount... Please check my order and refund my money...

Sep 17, 2020 by Haritha Veeramreddy

Club Factory - Still rfind not creded in my account ^Open

Order no is so**************, still refund is pending till july. Company nit give any reply in chat from mid of july ccare not respond. Waht can i do...

Sep 11, 2020 by Alok ranjan Bhardwaj

Club Factory - Ordered not delivered or refunded ^Open

I have order a baby frock in the month of June still I haven't received the order neither refund amount,in the app also it's stopped updating from July month,I raised a cancel request also,that also not update,I drop N number of mail's but no r...

Sep 06, 2020 by Archana.k

I ordered items from club factory during end if June and start of July, but later cancelled orders due the ban on the app also they cancelled few items stating it is out if stock. So I am waiting for my refund to be credited. But now there is n...

Sep 05, 2020 by A

Club Factory - Refund Not Recieved ^Open

My Order No SO************** was cancelled due to Unavailability of Stock and Refund was automatically Initiated by Club Factory.The Refund was initiated on **-**-**** and now Even after * Month I had not received My Refund Amount. Refund ID...

Sep 04, 2020 by Vinayak

Club Factory - Not able to transfer refund amount from club factory wallet i to my bank account ^Closed

I have refund initiated in mu club factory wallet but i m not able to transfer that money into my bank account. Event after having long talks with customer care they always asked me to wait. And after that the app gone banned. I mailed them the...

Sep 03, 2020 by Adi sharma

Club Factory - HAVE NOT RECEIVE THE REFUND ^Open

Order number S********** - On July **th, I received a message from club Factory the order has cancelled, a refund will be initiated. Which stated *We are internally processing your refund. It usually takes a few days* Also, it was mentioned ...

Aug 29, 2020 by Dariti k Jahrin

Club Factory - Did not get refund ^Closed

I cancelled * products before * month but did not get refund yet. I received an email from the club factory app before * month that your refund is in process but i did not get yet....

Aug 23, 2020 by Imran abdullah

Club Factory - Refund is not given ^Open

I order a pair of shoes on **/**/**** but club factory cancel the order and the did not give me my refund. In they will showing the refund but they did not refund Total amount is ₹ ***.** Order no. SO************** My phone no. **********...

Aug 22, 2020 by Navjot

Club Factory - Refund amount not get ^Closed

I have returned the item to club factory, got a text that the item has reached the club factory ware house still I haven't received my refund. It's been more than * months. My return ID SON *****************.Customer Name Ranju.from Kozhikode (...

Aug 19, 2020 by Ranju M

Club Factory - Refund delay ^Open

Product is auto cancel but i dont receive my refund money.....

Aug 12, 2020 by Vikram Kumar Chaudhary

Club Factory - Not Refunded ^Open

I have cancelled my order and my regund got processed on July**th**** but there is no response from the team and I am unable to reach them...

Aug 11, 2020 by Ngai Nem Kim

Club Factory - Club factory itrm not delivered and they are nlt refund my money ^Closed

I purchased itrm from club factory on june ** **** they had not deliver till yet after tht they cancrl my order and they are not refund my money plzz help asap...

Aug 07, 2020 by Deepali gupta

Club Factory - Not received the refund yet ^Closed

The app shows refunded but i didn't received the money yet order id: SON*****************...

Aug 06, 2020 by Sibam nath

I placed order. Never got item. Never got refund..this is becoming fraud company...

Aug 05, 2020 by Ankita jaiswal

i order a pair of shoe * july ****. the order has been almost one month but still not delivering. the company does not reply any query....

Aug 04, 2020 by zoya habib

Club Factory - Order rejected on its own ^Closed

Respected sir/ma'am On June **th **** I had placed orders SO********* SO********* And on July **nd **** the order automatically got rejected and it said it's being returned to club factory warehouse. I did not get any calls or texts or email...

Aug 04, 2020 by Yanger

I had order one jacket in the month of December **** . Till now I didn't received my parcel. I had complained from the month of January ****. When ever I do follow up it's and every time I need to explain them. And they provide me complain no...

Aug 04, 2020 by Mayurii Das

I have ordered a jacket which i have paid and other * packages worth of ****rs on cod .i didn't received the packge but i received a message as delivered. I couldn't able to access the site also. I have only the messages as proof. I tried to c...

Aug 03, 2020 by Prajila DS

Club Factory - Refund for my order from club factory ^Open

I ordered a dog cloth from club factory on * July ****, but till now i haven't received the product not the refund and my contact number on club factory was ********** and mail id shalini******@gmail.com. I have paid for the product through pay...

Aug 03, 2020 by Shalini Patel

Club Factory - Refund issues ^Open

I purchased few dresses for me and wife, my wife dresses was shipped but not delivered due to delay in delivering I cancelled the order worth of **** INR. In the club factory app it shows ‘we are refunding’ but I still didn’t get my refun...

Aug 02, 2020 by Murali BM

Club Factory - COD Rejected ^Open

Order no: SO**************, ordered on **th july **** and it was shipped on **th july. At **th july cod was rejected. It was fake reject. I haven't rejected any order. Please deliver that order to me...

Aug 01, 2020 by Ahmed rishad

I ordered a pair of slippers in the month of June and it was prepaid , by the time it reached it was too late snd the banning of the apps has started so my parcel got cancelled and they have said I would get the refund but as you can see the d...

Jul 30, 2020 by RimiRuth

Club Factory - Refund money is not received yet ^Closed

I ordered boat rockerz earphone ....but it was defective so I placed for refund that product has allready reach to there centre and thay said within *-* days u will get money in u r account....but it's been around ** days I didn't received my r...

Jul 27, 2020 by Manoj

I have ordered a book in club factory but Indian government blocked the app so I have not received my book and they said I will receive the refund in * business's days. But I have not received Still now its more than ** day's ...

Jul 27, 2020 by Charan

Club Factory - Package stuck in custom clearance ^Closed

SO**************- Package * SO************** There are total * orders stuck in cutom clearance. Also, one order has been cancelled by the sellar for which the amount has not been refunded. SO**************...

Jul 26, 2020 by Vishakha

Club Factory - I didn t received my refund ^Closed

I have given order of * dress on ** june **** which was cancelled by club factory itself due to their own issue. Now from ** july they told for giving refund bt still i didn't recieved my refund.. Whenever I message them they use to be offline ...

Jul 24, 2020 by Anupama Sharma

Club Factory - My money is not refunded ^Open

I order l size dress but they send xl so i return it but my money is not refunded please solve this problem ...

Jul 22, 2020 by Selvi

Club Factory - Package not yet delivered ^Open

I did not get my package still it's already been a month since I've ordered...I have three more products left a baby high chair and two baby customes dresses...Please delivered it as soon as possible I am waiting for it,if not then just refund ...

Jul 19, 2020 by Manbhakaru M Dkhar

Club Factory - Package got cancelled and money not refunded ^Closed

i have ordered sleeper whose order no. is SO************** on **/**/**** which was got cancelled and my money is not refunding ..plz take an action before i will file an FIR...

Jul 19, 2020 by Saumya Singh

Club Factory - Package not diliverd and money not refunded ^Closed

package not received and money also not refunded and club factory costomer deducted my extra money from my account as i complained to club factory they deducted my *** rs extra from my account very shamefull ...

Jul 18, 2020 by anusha

Club Factory - Refund issue ^Closed

Dear sir, I had placed order for two products on *th June in Club Factory. ( order no-SO********* & SO********* ).But due to wrong address pin code I cancelled my order just then only .So many days (more than a month)has already been passe...

Jul 16, 2020 by Bandita Dalasingh

Club Factory - Packaged is not delivered yet ^Closed

I ordered... * items.of ***rs and paid the money. But my order is not deliverd yet.. Due to ban.... I tried to call customer care...to refund money... They.. had cheated me...and deducted ****rsmoney from my debit card by fraud.... I want to re...

Jul 15, 2020 by Nidhi gupta

Club Factory - My order has been canceled and i want my refund ^Closed

1089...

Jul 15, 2020 by Shivani kapletiya

Club Factory - I had return the item but till now I didn t get my money back ^Open

My package was not delivered they message me it was cancelled but they dint refund my money.package no SO ***************...

Jul 15, 2020 by Manbhakaru M Dkhar

Club Factory - I got Facial kit expired product ^Open

I had ordered diamond facial kit. I got already expired product. I return the item to club factory already * */*months completed till now they didn't refund my money back please concern my request and the order I'd of the product (SO*********) ...

Jul 14, 2020 by Harika

I purchased ***ml oil bottle in club factory but I got **ml bottle I had return the item back it already * months completed till now I didn't get my money back order SO*********) .I had paid *** rs for the bottle. Please help me...

Jul 13, 2020 by Harika

Club Factory - Order enquiry ^Open

I have odered an item from the app, with order no. SO**************. After a few days of it, the app was banned from the country. Now, the app is not working and I cannot track my order. I want to know whether I would receive the delivery, if y...

Jul 13, 2020 by Sagari Sil

I ordered a t-shirt in club factory.but I don't like that .so i returned that.** day ago no refund get back....

Jul 13, 2020 by MUHHAMMAD ASIF

Club Factory - For refund ^Closed

I had done an order from club factory..order no is S***************...but I cancelled the order due to bought other...but i had not been refunded for this..so i want my refund anyhow..thank u ...

Jul 12, 2020 by Mayank bhardwaj

I ordered a bag I hvnt got my product and today I got a mgs stating dat my ordered is cancelled. I need refund or I need the same product to be delivered...

Jul 11, 2020 by Priya naorem

I have ordered a black short meddy **** from club factory before it was banned but now i can't track for my order. kindly refund my money....

Jul 10, 2020 by POONAM AGRAWAL

Club Factory - Item not received ^Closed

i ordered an item in club factory as on july ** **** the payment also done. my order number is SO**************...

Jul 10, 2020 by KODAVANTI PURNACHANDR RAO

Club Factory - Return request not accepting ^Closed

I ordered an item in club factory but i received wrong product so i want to place return but the app is not working,so what i have to do...

Jul 10, 2020 by Ravi Kiran sambana

I have ordered iPhone ** Pro Max covers , it’s been more then * days now, I need refund because it was a product being delivered from China ...

Jul 10, 2020 by Vismayee

Club Factory - Refunded but but my bank account is not linked ^Closed

I order a track suit upper . But due thickness of tracksuit upper .I am return that they will refunded but my bank account is not linked ....

Jul 09, 2020 by Ritesh Rathod

Club Factory - Refund my money ^Closed

I have ordered T-shirts on the *th of July at the Club factory. But the application is banned in India and I am not able to track or view my order in the application. The amount deducted from my account was Rs. ****. Order details - SO******...

Jul 09, 2020 by Chethan

Club Factory - Not received my order ^Closed

I had ordered a yellow Nd black half jacket full sleeve on **th June **** Nd by on-line payment method Nd today they msged me that they had successfully delivered our product But I HV not received my product yet Nd I don't know where the hell d...

Jul 09, 2020 by Prajuktee Panigrahi

Club Factory - My order ^Closed

i have ordered jacket from * days and i am unable to check where it is then i asked club factory agent he said teri mako chodu bsdk pareshan mat kr n order ayega apne aap bsdk like tha giving me very bad words pls see to it and give my order...

Jul 09, 2020 by tushar motiani

I have order many product from the club factory app before it was ban but then now when I try to track my order I couldn't open the app anymore,it was always shown as error...Can you please refund my money...or get information about my order...

Jul 08, 2020 by Dheeraj Kumar

I have ordered a G-shock watch and i have paid for it. I had ordered it on **th June ****. As it is banned in India will i receive my order or refunded? Date of order: ** June **** Location: Belgaum, karnataka, India ...

Jul 07, 2020 by Rupali Shet

Club Factory - Pack not delivered for many days after placing order ^Closed

I have placrs my orderbon ** june n still i have not recieved my order form many days it is showing being processed...

Jul 07, 2020 by Jamila moaiyadi

Club Factory - Undelivered items from club factory ^Open

I have ordered * items (kurti , hoody , bras)from club factory a week before banning in India....but on July * I got the message that Ur product is shipped and the tracking information....but the page is not responding.....will I get my orders...

Jul 06, 2020 by Aiswarya

Club Factory - No response ^Open

I had placed order for totally * products weeks ago, until yesterday I was able to see my order details but from morning I am trying to retrieve my order nothing's coming up neither the tracking ID works..when they knew about this why would the...

Jul 06, 2020 by Shobha m v

Club Factory - Part Order was undelivered amd was FAKE ^Closed

From last * months rigrous follow ups on CLUB FACTORY is been taken up for my non delivery of part order for which i have paid RS.****. Having said that today **.**.**** it is said to deny my order and no longer help and said the order is been ...

Jul 06, 2020 by Namita

Club Factory - Refund issue ^Open

Sir i purchased nike joy ride from club factory but i recieved a wrong item so i calim refund now pick up is done by your coriour partner but now app is not working so i wanna to know when i got my refund and how i check my refund status...

Jul 06, 2020 by Aakash

Club Factory - I have ordered my two item s which are not delivered yet and money is also not refound plz get ^Closed

I ordered shoe from club factory before it's banning in India but now it's closed and now I'm not getting any notifications regarding my order.I want refund....

Jul 06, 2020 by Shalu Jaswal

I have ordered two item's...and i m unable to getting my product as well as money refound so plz help me it's earnest request ... ...

Jul 05, 2020 by Nusifa begum

Club Factory - I dint get my product due to Chinese banned app club factory we where unaware of this banned app bef ^Closed

We want the solution for this we order product n paid it already from club factory now india banned Chinese ap n club factory was one of it so plz either refund or delivery our product...

Jul 05, 2020 by Vaishnavi Mule

Club Factory - Return was rejected ^Open

My AWB number is (**************) . I returned product. The delhivery team said the product was returned to the seller. But club factory rejected my return due to the reason of product not received to the seller. Please help me. ...

Jul 04, 2020 by jyothsna

Club Factory - Package not delivered as it s been I ordered their is no information regarding this in tracking ord ^Open

I have not received the product till now..it has been more than *months..and if I ring them I don't get sufficient answer...so please help me in this......

Jul 04, 2020 by Kandyala likitha

Club Factory - Refund amount not receive ^Closed

I purchased a tv unit then i received product but product was little damage n quality was not good then i raised request for refund. Product was picked by executive for refund but till date i didn't not get any refund see below msg. [Club Fa...

Jul 04, 2020 by Umesh Rikame

Club Factory - I have received the wrong item ^Closed

I have placed an ordered few days ago on club factory and then i came to know that india banned ** chinese apps which included club factory also. Today i received my parcel which made me happy. But then when i opened it i received the wrong p...

Jul 04, 2020 by Sakshi jain

Club Factory - Package is cancell but not get refund ^Closed

One month had been we order dress But due to covid ** package has been cancell Till now *** r.s amount is not refunded ...

Jul 03, 2020 by Shreesha

Package not delivered as it's been **days I ordered their is no information regarding this in tracking order.i have mailed several times and still their is no response from your side.kindly give me the status as soon as possible....

Jul 03, 2020 by Prathyusha gilla

Club Factory - Package is not delivered ^Closed

My order from club factory [Club Factory] Your package of order (SO*********) has shipped by Delhivery (**************). It’s been more than a month I haven’t received it and no proper tracking information on June ** they said that the orde...

Jul 02, 2020 by Sathwikakatta

Club Factory - Order place by mistake ^Open

Sir I placed an order for earphone but I received only one side earphone I want a pair so I want to return the product and I want my refund ...

Jun 30, 2020 by Manisha

Club Factory - Not received my refund ^Closed

We booked "Two Anti-Stress Mesh Squishy Ball" each of ruppes ***, total amount - *** on **-**-**** at **:**am due to some reasons we cancelled the order and the company said the money will be refunded to the original payment within *-** days b...

Jun 30, 2020 by GUBBALA VAISHNAVI

Club Factory - REFUND NOT ISSUED ^Closed

I ordered an item from club factory Order Number: S********** dated **-**-**** and the product I received was different and had some paint issue so I applied for the return. But i applied for return because the item was not working properly.Cl...

Jun 30, 2020 by Nishkarsh

Club Factory - Fake delivery ^Closed

I have ordered a night suit for ***rs n cap n other item for ***rs trying since last *months complaining club factory they say we r sorry time is delayed or they say we have forwarded ur complaint n then replies tht product is delivered..plz he...

Jun 29, 2020 by Mit

Club Factory - Not get refund ^Open

I ordered for nike shoe nd I get but due to size essue I returned it but I m not getting cash back of mu ****rupees after that all try any how there is no costomer care services for that you can talk nd can share your problems there are some nu...

Jun 28, 2020 by Jasvant suthar

Club Factory - Refund Replacement Issues ^Closed

Order no SOSO********* I ordered an JBL liv ***BT neckband headset There product I recieved was inside a bubble packing, but the packet of headset was already torn The product has name JBL on that but it was a fake one with no quality of t...

Jun 28, 2020 by Ruhel Gupta

Club Factory - CHEATING BY CLUB FACTORY 100 Rs PENDANT SENT FOR 1079 Rs SHOE ORDERED ^Open

We had ordered for SIZE ** BLACK Shoe from Club Factory. on JUNE **th One SMALL PACKET got delivered, OPENING that we find *** Rs TINY Pendant instead of the shoe. CLUB FACTORY DENYING THIS. We need the COMPLETE REFUND. THIS IS NOTHING BUT CHEA...

Jun 28, 2020 by Piyali Pal

Club Factory - Wrong product deliver and not refund ^Closed

I booked a dress from club factory on *th May **** and my package was delivered on **th May when I opened than i got a different packages . Same time I was informed to club factory customer service representative and they was assured me that my...

Jun 27, 2020 by Vandana Srivastava

Club Factory - I did not return my money ^Closed

I ordered a JBL head phone from the club factory. First and foremost, when he received the phone, it was color change and color change.And one side of that headphone was defective on the left side, then I returned it, after that which the comp...

Jun 27, 2020 by Umesh saw

Club Factory - Wrong quantity delivered ^Closed

Dear Sir, I have ordered two sets of Virus Free Mask, Pure Cotton Face Mask, Double Layer Mask, Anti pollution Mask Pack of * with a cost of Rs. *** each. But I got delivery of only one set on **th Jun,****. I made a compliant on the app...

Jun 25, 2020 by Subbarao Dasari

Club Factory - Refund pending from long duration ^Open

I got delivery of ladosa design partywear saree on **st March **** and order id was SO********* but for bad quality on the same day on **st march **** I have requested for return and one boy came to my home and collect the same product and th...

Jun 24, 2020 by Shabnam khatoon

I ordered * products from the club factory on the *th of may which was supposed to deliver in the next *-** days. On the **th of May, I received an update that products are canceled as all went out of stock. The same refund has to reflect in my...

Jun 24, 2020 by Priyanka Aggarwal

Club Factory - Not returning the product very bad quality product is delivered and also there is size issues ^Closed

My package not yet received and shown the status about order inthe website is rejected....

Jun 23, 2020 by Pawan Gupta

Club Factory - Refund has not recived its been more than 15 days ^Closed

Irs been a week i have not recived my refund...

Jun 23, 2020 by Rilang Warjri

Product is not delivered with proper size and quality is also poor and I called to club factory customer care he talked very badly ...

Jun 22, 2020 by Alafiya

Club Factory - I didn t get my refund ^Closed

I cancelled my order but I didn't get my refund it taken almost ** days ...

Jun 21, 2020 by Irfan

Club Factory - Amount not refunded yet ^Open

I have ordered two products *months back from club factory of which one has been returned back due to poor quality and one product has been cancelled by club factory.I have not received my refund amount yet.When i call the customercare it says ...

Jun 20, 2020 by Vidhya Sujith

Club Factory - Package has rejected and send returned to cf warehouse and it is not refund since i have paid on onl ^Open

I ordered **" but received **" of casual Pant SON***************** ...

Jun 19, 2020 by Sanjay Kumar Chhetri

Club Factory - Wrong size delivered ^Closed

I ordered a jacket for size XL but I was delivered 4 XL And now it's been a week but no response for my refund...

Jun 19, 2020 by Pinku Pradhan

Club Factory - Take a return product quickly ^Open

I bought the product before *weeks it was damged product so I return the product but they no response to return so quickly return our product and refund our money back ...

Jun 19, 2020 by Thirupathi ajay

Club Factory - Refund not done ^Closed

I have applied for return of my shoe.The courier boy take the product from me on ** th march ****.That product has no progress from then.Till today I meen it's probably * months no progress in my return.I got no refund yet.Ut's **** rupees.I am...

Jun 15, 2020 by Debasish Sahu

Club Factory - Amount not refunded ^Closed

Booked and received wrong product from Club Factory. Waiting from last *.* months but still status is amount being refunded. No communication and no answer to mails from the company....

Jun 12, 2020 by Raghavendra Kusnoor

Club Factory - Amount has not been Refunded to my account ^Closed

I Ordered a Boat Headset for *** rupees, But still I not Received the Headset but Amount is debited to Club Factory Successful..They not Returned my product. And they not Refunded my Amount to my account. Please take any Severed Action and Refu...

Jun 08, 2020 by B.Gokula Aravind

Club Factory - Not initiating refund for my order ^Closed

i have ordered the saree on club factory app on ** fab **** and it was confirmed on march **** and i cancel my order and i have not get the refund and today is * june **** and the reason they are telling your third party payment is updating an...

Jun 07, 2020 by shilpi sahu

Club Factory - Return not initiated ^Open

I returned my package via relavent medium. And the pickup agent didn't checked the product while picking up , the product was in the same condition as recieved . Send me the refund amount as soon as possible either return my package. Here i a...

Jun 06, 2020 by Neha Singh

I had order an package from the shopping app " club factory" since the package is rejected and returned to there warehouse since i had paid the amount for the package through online payment and the package had get rejected over ** days more si...

Jun 04, 2020 by Hareesh k

Club Factory - I didn t recieved my refund ^Closed

I ordered a shirt and paid it online but after on i see that it was unstiched cloth and i canceled it i ordered it on ** june and canceled it on the same day but i haven't received the refunt till now today is ** may ...

May 31, 2020 by Kusum duklan

Club Factory - Refund not returned ^Closed

I placed an order.. A jewlery set from club factory with order number SO********* in march... And the quality i recieved was not upto expectations.. So i returned the package within stipulated time. And since * months our refund was being dela...

May 27, 2020 by Varsha Alwani

Club Factory - Refund not given ^Open

I have ordered a frock but at the time of delivery I can't receive it so I returned it back and told the delivery boy OTP of return product. After this my club factory app is still showing out for delivery. My money is not refunded . Customer c...

May 26, 2020 by Lalit Kumar

I ordered golf shoes on ** march **** ..Wtf if you cant deliver the order at least refund the money. **** is not a small amount and if they didn’t refund the money well I m in police I know what to do. ...

May 22, 2020 by Prabkirth Singh

Club Factory - The product was missing ^Open

I bought a sewing machine and when it came, I opened it. It was nothing but a approximately *.* feet in length, black coloured foam and literally nothing. ...

May 18, 2020 by Surya Narayan Mishra

Club Factory - Package delivered withing missing accessories ^Closed

Received item with missing accessories ...

May 18, 2020 by PRIYANKA CHANDRA

Club Factory - Return Not accepting in returning period ^Open

my order SO********* after ** days. They are not refund my money Not solved my complain...

May 16, 2020 by Javed khan

I ordered a lehenga set order number SO********* from club factory on March ** **** . The package was delivered on *th May ****. The lengo is too big for my daughter . So I tried for return . This fraud company is showing I missed the return pe...

May 09, 2020 by Shiv Shakti Prakash Singh

Club Factory - Package got rejected ^Closed

My order rejected and return to CF warehouse and I can't refund the money as there is no option for refund. Order ID: SO*********...

May 08, 2020 by Viprakshi Gautam

Club Factory - Refund issue ^Open

Hello Awb no (SO*********)this is the tracking number (**************). I ordered one kurti set prize of *** i was pay via paytm wallet in club factory date of **/**/**** but till now **/**/**** nearly * months i didn't receive my product...

May 08, 2020 by Gowthami

Club Factory - Order canceled by seller and refund not issued ^Closed

I placed an order on **/**/**** And the order got canceled by seller. Order number SO*********. I have been reaching out to the customer services executives but every time they say tou will receive the refund in next some days not it has been m...

Apr 17, 2020 by Kavish Duggal

Club Factory - Club Factory Not refunding ^Open

I returned the shoe ordered against order no. SO********* due to small size. Return was picked up on Sunday ** Mar and was delivered to Warehouse on ** Mar. On ** Mar return was rejected due to Quality check fail "defective/damaged item". ...

Mar 23, 2020 by Gaurav Varshney

Club Factory - Refund not given ^Closed

i have purchased one item jbl boombox on feb ** which got delivwred to me on feb ** and next day i applied for return as quality is fake. it was damaged anf not working properly... i have returned it bt my refund rejected.. order id : SO****...

Mar 19, 2020 by Avinash Singh

Club Factory - Cheating in refund ^Open

Hi there.. I have ordered some items in ur Club Factory. In those items * shoes r small size so I initiated the return through club factory App. Order ID SO*********..another one order ID SO*********.. They deducted **** rupees for produ...

Mar 18, 2020 by Balu

Club Factory - Wrong item delivered and not refunded ^Closed

I have ordered a set of dining chair covers set of *. But received a bedsheet which was crumbled. I applied for return immediately that day. The item had been returned but not refunded. I got the message after two weeks that my refund is reject...

Mar 11, 2020 by Afsar jehan

Club Factory - Product Returned due to bad quality but amount is not refunded ^Open

I have returned a denim jacket to club factory because its quality was not good and it has been more than * months and I haven't received any refund from them. Every time I contact the customer care they ask me to wait but there is no resolutio...

Mar 07, 2020 by KHUSHI AGARWAL

I have purchased exxelo level bluethooth wirless earphone *.* with mic in ear of * nos but due to bad quality i have raised for return option to refund amount but they have not refunded and telling to wait from * month order company name : clu...

Mar 05, 2020 by Bindu h

Club Factory - Club Factory Refund ^Open

I have returned the right product and verified with the guy who came to pick up but now the club factory is declined my refund by saying they get the wrong product which they haven't send me back. I call them much time but still, they are not i...

Mar 05, 2020 by Tahir

Club Factory - Refund is not given ^Closed

i have placed order in January...and get the product in feb *, ****. on the very same day i have returned the products as i dont like them and having size issue.. though i have returned them both, i have got the payment for only one item.. i ...

Mar 02, 2020 by Tamanna Upadhyay

Club Factory - Not refunding for defective watch ^Closed

I had ordered a Rolex watch and paid online but it is defective so I applied for refund but they rejected and not refunding the money....

Mar 01, 2020 by Sakthi priya.K

Club Factory - Need to Refund 686 from club factory ^Open

Respected sir/Madam Kindly help to get my money back from club factory as they cheated with me by Ordering * ***gb sandiak memory card..after getting this memory card to insert in my mobile memory card slot that my ph was hanged & switch...

Feb 26, 2020 by Goutam Saha

Club Factory - Haven t received the refund money ^Closed

I returned the product but still I haven't received the refund money so far. Order no:SO********* Return ID:SOR********** DT:**/**/**...

Feb 22, 2020 by Gayathri Devi S

Club Factory - Refund issue of my brown leather watch ^Open

Club factory is denying my order return and they are saying they haven't received, I have talked with delhivery agents they said they have sent the return to club factory, I'm attaching the proof of waybill Club factory is providing the wors...

Feb 22, 2020 by Imran Khan

Club Factory - Return picked up done successfully after that rejected the application ^Open

I returned my products a month ago and my return got rejected. They said that the returned products do not match the original products. I have a return receipt as proof that I returned the original product as their pick up person checked the pr...

Feb 17, 2020 by Marmika

I ordered a product from the club factory which I returned after it was delivered because it was some problems in it . My return pick up was done and which was reached at the club factory warehouse. Then it was informed that the application w...

Feb 16, 2020 by SOUMYA BHANDARI

Club Factory - Rude Behavior of Delivery Person ^Closed

Club Factory package AWB *********** The delivery person (Ramchand, **********‬ --- **********‬) failed to deliver my parcel on the *st day (*/**/****). When I called him, he asked for my name & address, cross checked if this is a pre-pa...

Feb 12, 2020 by Md Shadab Alam

Club Factory - Item not delivered ^Open

I have ordered two No. of Earplugs vide order no. SO*********. I have full invoice amount against COD. When unboxed , found that received only one. I have reported the same instantly to Club Factory. But since last ** days wasting my time an...

Feb 05, 2020 by jignesh derasari

Club Factory - Club factory fraud ^Closed

Ashutosh dubey...

Feb 03, 2020 by Ashutosh dubey

Club Factory - Scammer club factory ^Closed

I buy shoes online from club factory which is disaster it is totally different from what is shown in app and quality also doesn't match price...

Feb 03, 2020 by Mayank negi

Club Factory - Refunds and returns issue ^Open

** dec ko mera order received hua. But uska size or colour tek nhi tha.Bo courier maine tbi bapis kar diya . Galti se pick up ki jagah maine mail my self kar diya. Muje is baat ka dyan nhi thi. Jab koyi courier receive karne nhi aaya to mai...

Jan 27, 2020 by Vishal kuamr

Club Factory - Refund Amount ^Closed

I have booked a pair of shoes.It has been cancelled without any reason. But I didn't get back my amount back.It has already taken for five days there is no action from club factory.My order no is SO*********. Kindly please resolve my proble...

Jan 24, 2020 by Akshay bose

Club Factory - They are not delivering me the product and not refunding my money also ^Closed

I ordered from club factory on *th December.They have not delivered me the products and not refunding my money also. Now it is **rd January. I'm calling in there customer care number but they are putting my call on hold for approx * hour in t...

Jan 23, 2020 by Tanu Goswami

Club Factory - Product not delivered after following up for 2 months ^Open

Following up for a product of club factory with club factory and delhivery for * months but did not get any solution....

Jan 16, 2020 by hina

Club Factory - Payment done but order not yet shipped ^Closed

Order no. SO********* has not been shipped it has been more than ** days I ordered on ** dec ****, expected delivery was on * jan **** but order has not been shipped. Total cost is rs ****. Not getting appropriate response on their customer c...

Jan 09, 2020 by Richa Rawat

Club Factory - Company cancelled my order ^Open

I purchased product from club factory and he deduct amount from my account. After company cancelled my order. I don't want my refund i want my product ...

Jan 04, 2020 by MUKESH KUMAR SEN

Club Factory - Return amount is not deposited on my bank account ^Open

I have not received the delivery, despite recieving a message saying it is delivered successfully. the delivery man had called me to verify otp number while i was at a meeting, had asked him to give it to the reception. I never got the delivery...

Dec 30, 2019 by Ziya Anees

I returned my army jacket which was bought by me on the club factory.the club factory returned the money on my club factory app. I withdrae this money from club factory app to my bank account.I wait for around ** days and till now my money is n...

Dec 28, 2019 by anupam das

Club Factory - FAKE CLUB FACTORY ^Open

I got a msg on mobile no: ********** Welcome to club factory Dear sir You Win *st prize MAHINDRA XUV Car and MAHINDRA XUV amount is Rs-**,**,*** Registration - Appli Helpline no-: *********** Then I called upon this number the employee spok...

Dec 20, 2019 by Samoail shaikh

Club Factory - FAKE CLUB FACTORY DONE FRAUD ^Open

I got a msg on mobile no : ********** Viva sms (Welcome to club factory Dear sir You Win *st prize MAHINDRA XUV Car and MAHINDRA XUV amount is Rs-**,**,*** Registration - Appli Helpline no-:***********) Then i called up on this number the ...

Dec 19, 2019 by Samoail shaikh

I had order back cover for my vivo v**pro, but they delivered me vivo v** back cover. After that i made a return request, after they pickup there is no proper response from club factory customer service or chat support. Every time they gave a ...

Dec 12, 2019 by SYED MOHAMMED MURSALIN

Club Factory - Duplicate Item And Bogus Seller ^Open

Duplicate item received and bogus seller have placed an order thru Club Factory with below details Order Number : SO********* The product was Ordered : Bose Sound Sports Truly wireless Headphone ( Image Attached ) The order was delivered ...

Dec 11, 2019 by Sourabh

Club Factory - My money not came ^Open

I ordered for a dress on **th October after that I send request to refund but they didn't respond...

Dec 05, 2019 by SHAIK SARTHAJUNNISA

I won the *rs prize but club factory did not delivered it. ...

Dec 04, 2019 by Jetpariya Bhavy R

Club Factory - Received fake product and already used ^Open

sir i ordered loreal extenso shampoo,condition and serum everything in combo on **november **** and i got my order on ** november **** but when i saw so that was not even orignal and seems already used product andwhen i tried to complain in cl...

Nov 30, 2019 by psh

Club Factory - Not returning the product ^Open

I ordered a leather jacket worth Rs *** of size xl but was smaller to me so I asked to return but they did not pick it and gave me a compensation instead of it but i dont need any compensation. I need my money back as what I will do with that u...

Nov 28, 2019 by Jyoti Singh

Club Factory - Refund not processed for the return order ^Open

I ordered a sunglass on *th Nov, the delivery was expected between ** to ** Nov. I opted for online payment to avoid COD charges. But after completion of payment I haven't got a single msg/notification/email from them. I haven't reicieved my or...

Nov 23, 2019 by Mohd Rayyan Ansari

Club Factory - Advertising and reality completely different fraud ^Closed

The reality of the product is completely different from advertising or shown in the app photo they are cheating with innocent public,looting their business by making fraud money.The quality and design are completely fake they show different pho...

Nov 19, 2019 by Swuto swu

Club Factory - One item not delivered ^Closed

I have orderd and paid Rs. ***/- for two make up items. I received only one item which is costing Rs. ***/-.i lost Rs. ***/-...

Nov 18, 2019 by Sasmita maharana

Club Factory - Money not refunded ^Closed

Dear sir i m purchase a t-shirt from club factory dated - *-oct-** but they company dispatch **-oct-** then some issue t-shirt is not fit then i m same date return apply **-oct-** now till date **-nov-** my money not refund i m also complain...

Nov 08, 2019 by Rohit kumar thapa

Club Factory - No one cane for return pick up ^Open

I ordered a product for which i received fake product and immediately i applief for return pick up,till now no one came to return pick up and they wasting my time and money and it is almost two months still they saying wait... Please help me i...

Nov 08, 2019 by Rajashekhar Reddy

Ordered Saree in Club Factory. And then return the item, but in the website it shows return cancelled by third party. But the return item has been picked up on October * Itself and the item reached the Club Factory ware house by Oct ** itslef, ...

Nov 05, 2019 by Raja

Club Factory - Total amount deducted from bank account ^Open

One of my friend had purchased few items from Club factory but due to some reason he has cancelled same item but he has received the call against cancellation and refund and executive told about refund and say to click one msg and after click t...

Oct 31, 2019 by MANUJ AGNIHOTRI

Club Factory - products ordered and fully paid online now only 1 product is showing ^Closed

I ordered * products(* Earphone,a pair of Shoe and a specs) in club factory and paid the full amount ***.** rupees online .My order was confirmed and an order id was send to my message.After I enter my order id to track my order,i only acknowle...

Oct 21, 2019 by Megha S Raj

Club Factory - Package not delivered even after the payment is done ^Open

I ordered a Mammon wallet for women stylish(blue)on **.**.** but till date the item has not been delivered to me although the payment of the item was done in advance by me through online means. I tried to contact them many times but they ar...

Oct 19, 2019 by Shreya Srivastava

Club Factory - Refund Not Processed ^Open

I had ordered from club factory and on delivery had received wrong products due to which I had applied for a return pickup. The shipment was picked up on the **th September **** and since the same has not been updated in their records they are...

Oct 17, 2019 by Heldon Dmello

The product not delivered even after the payment is done. The portal however is showing that it has been delivered. So basically I don't have my product as well as my money....

Sep 30, 2019 by Shweta Kumari

Club Factory - Package not delivered even after the payment is done. ^Open

The product hasn't been delivered even after the payment is done. Also the portal is showing that the product has been delivered , although I haven't got my product....

Sep 30, 2019 by Shweta Kumari

Club Factory - Money is not refund ^Open

I ordered a product from club factory dated ** August **** and its delivery date is between ** August **** to ** September ****. The product is not delivered yet and they refused to give my money back. And one of its customer care executive tol...

Sep 25, 2019 by Atul Kumar Singh

Club Factory - Refund money not returned ^Open

I have ordered footwear for women for Rs. *** on **th august **** code: SO*********. But I'm not satisfied with the product I received. I returned the product and applied for a refund on *rd September. Club factory sends me a refund message tha...

Sep 07, 2019 by Aarthi sasikumar

Club Factory - Paisa gift ka bol k liya ^Closed

Sir mere ko eak shopping company ne call kiya ur bola ki aapko select kiya gy h aap etna Paisa lgao ge to itna milre ga uske baad esse hi kr ke us nee mujse ***** Lee liya Avi v bol rha h ki *****doge to tumhara Paisa waps hoga ...

Aug 30, 2019 by Anupriya Singh

Club Factory - Wrong product delivered ^Open

I am ordered a product on dated **/**/**** and i received on dated **/**/****. But when i opened it i found that the product i ordered is not same.i ordered in ** size but i received in ** size.from ** august to till date i have not found any ...

Aug 26, 2019 by Ashok kumar

Club Factory - Package not delivered but shows as delivered. ^Open

My order shows to have been delivered on *th August, **** but I didn't receive any order, I waited till *th August, **** before contacting the customer support of Club Factory. On *th Aug, **** when I reached to them I was told to allow *-* day...

Aug 21, 2019 by Abhinav Srivastava

Club Factory - Fake product delivered ^Open

I am Akash Prakhar Verma, National Law University, Lucknow student. I had ordered le leco CDLA earphones, on site it shows they are from but le eco brand but in reality it is a fake product and not at all working. Please help me with the situ...

Aug 16, 2019 by Akash Prakhar Verma

Club Factory - Refund not getting ^Open

I transferred payment using BHIM app on ** June ****. Transaction ID: ************ But I cancel my order in a few minutes and refund amount not get to my account and they said refund process complied to your account and send me a screenshot of...

Aug 16, 2019 by Abhilesh Gedam

Club Factory - Wrong item delivered no refund ^Open

*st Nov ****, I had placed an order for a dress from club factory and accordingly the payment was made. Unfortunately, I received the ordered consignment on *th Nov ****. To my surprise I found a wrong item being delivered. I tried to return bu...

Aug 12, 2019 by Ramachandraiah m h

Club Factory - Not delivered the product ^Open

I had ordered two dress material but received only one unit but payment is done of both ...

Aug 07, 2019 by Dhanisha Mardolkar

Club Factory - It showing on app that package has been delivered but I have not received the package ^Open

I placed an order on **th Jun'** of ** items. Order no- SO*********. It was supposed to be delivered by **th of July'**** but till date, it has not been delivered. Customer care people only have one resolution wait for * working days order is u...

Jul 31, 2019 by Seema Kumari

Club Factory - PRODUCT DELIVERED THE ORDER No SO DATEDAND PRODUCT ORDERED WAS NOT SAME ^Open

Ordered * dresses from club factory on **th July more than one month passed package is not received the website has no consumer support effective application and no one is picking up the call on their customer care number...

Jul 25, 2019 by Tanusree Choudhury

My order number SO********* on dated **.**.**** We placed order JBL pulse * wireless speaker with vibrant light shows black and we received JBL charge * portable wireless speaker. So I complaint you to send me product whose ordered I placed ...

Jul 23, 2019 by SURESH PRAKASH SINGH

Club Factory - Club factory online app exploiting and looting customers ^Open

Order no S*********** dated */*/**** of Rs **** bring into your notice *) The company sent wrong sized shirts which were not ordered. Instead of accepting their fault they say the exchange window is expired. When I complained through email on...

Jul 22, 2019 by Vijay joshi

Club Factory - No refund or exchange for wrong product ^Open

This is my order no Solo******** dated */*/**** of Rs **** which was carelessly delivered on **/*/**** to another person for which I had not instructed. Since I was out of town, I came back today and confirmed now in the app as asked about rece...

Jul 18, 2019 by Vijay joshi

Club Factory - Club Factory should be banned in India they are just exploiting customer ^Open

It's been more than one month I haven't received delivery of my products. For this unexpected delay from club factory not received any call or even message. I am trying to get in touch with guys but there is no way of communication or coordinat...

Jul 18, 2019 by Deepali Mohite

Club Factory - Package not delivered but amount deducted through online payment ^Open

I have ordered sunglasses online with online payment on **/**/****. Still, now I didn't get my package & also tracking message. More than ** times I called the customer care number but they put my call on waiting. Please help me immediately. ...

Jul 16, 2019 by C.b.logeswaran

Club Factory - Delivered wrong item ^Open

I have ordered for "eyebrow tools thrush aids to repair eyebrows" but what I have received is mobile phone cover. I had already raised a complaint on ** June ****. Their representative told me it will resolve within * days. On ** June ****, I h...

Jul 10, 2019 by Robinson

Club Factory - Returned not refunded ^Closed

I ordered a belly belt it was damaged i.e torn so I contacted customer service and sent them a photo of it. They told they will give ** per cent compensation. I did not accept. I asked for a return. After the big conversation, they created a re...

Jun 02, 2019 by Yuvasree

Club Factory - Package not same as ordered ^Closed

I ordered for a shirt in club factory size XL but received L for the same shirt. They are not agreeing to change and said to return and order again. They will again deduct shipping charges this has happened twice. I have mailed and talked to ...

May 20, 2019 by Suchita misra

Club Factory - Package got rejected ^Open

I ordered two mobile dust plugs and a file cover for me from Club Factory and it was to reach me by May *. Well, it did not. When I inquired about it they said they will deliver the items in two-three days. I waited but nothing happened. When I...

May 08, 2019 by EVAN NONANG

Club Factory - Return package not being picked up by the company ^Closed

I ordered a product online from Club factory app but what I received was in the wrong colour and cheap material. So I made a return request through customer care because return option was not available in the options section. I informed that I ...

May 01, 2019 by Almeta Luke

Club Factory - Order Not confirmed but the amount has been debited from the account ^Open

I have taken the product of **** and courier charges were Rs. *** which is not refunded from club factory people for one month. Please help....

Apr 30, 2019 by Chhaya masurkar

Club Factory - No return initiated ^Open

I ordered jeans from club factory in 'M' size but it was delivered in 'XL' size. So I tried to return it but my order was showing under preparing even if it was already delivered. So I called customer support they told me to chat with their con...

Apr 22, 2019 by Praful Dipak Umare

Club Factory - Wrong items delivered ^Open

I have placed an order on Club Factory (order no SO*********) on *th March comprising six items of total Rs **** and paid the amount online. Got the confirmation SMS and email from the club factory on the successful payment and order confirmati...

Apr 17, 2019 by Ashmita panchal

Club Factory - Wrong item delivered ^Open

I have ordered a garment set which was a swimwear but instead of receiving the actual product I was handed over something else. A photo collage has been attached for the reference, the *th photo in the collage is what I ordered. Now when I made...

Apr 09, 2019 by RASMEET SUDAN

Club Factory - Delivery charge not refunded ^Open

I bought a product from the club factory. When it got delivered the shirt did not get fit. So I placed the return request they said that if there is any fault from our side then your delivery charge will be refunded. But they did not refund. ...

Mar 20, 2019 by Sunny Gwala

Club Factory - Refund not initiated ^Open

my product was picked up by the delhivery executive on **th Jan. It contains products of two orders with order no ******** and ******** and the tracking id is *************. Out of which refund of two products of order no ******** has already b...

Feb 14, 2019 by anita

These frauds just took the money from my account without confirming the order and when I contacted them they just a stupid saying that they have submitted this issue to their senior team and they will solve it soon.....It has been a month but m...

Feb 12, 2019 by Ramya

Club Factory - Cut money despite they send wrong product ^Open

I had ordered for. Pair of shoes on **thDec**** at Club factory's website and was promised that i will get delivery by **th Jan****. But i did not got any delivery nor i got any information regarding my goods. Then when i called up they said m...

Feb 11, 2019 by Aditya Maheshwari

Club Factory - Item not delivered ^Open

The item showed that will be delivered in *-* days on * jan ** ordered on ** dec **. Club factory constumer care is not aware of the products position. So many times told to wait ** hrs. And same result. It’s been a mental torture and tension...

Feb 09, 2019 by Mohsin khan

I order two blazers of xxl size but they send me l size it was occasion without any reason they cut my *** rupees the thing is that I got nothing but I lose my *** rupees without any get they include COD charges and pickup charges as well this ...

Feb 05, 2019 by David singh

Club Factory - Incorrect product received ^Closed

I have ordered for two shoes worth **** but I got a cheap looking bracelet worth *** ruppees I contacted the customer service number the chat support they are harassing me literally.... Im waiting for my refund for more than * months now but th...

Jan 27, 2019 by Jacqueline

Club Factory - Package does not match with picture, bad material, and website does not allow returns inspite of a r ^Open

I didnt receive the product. Poor customer support. They had my incorrect number and least bothered to drop an email. I want my. Money back...

Dec 23, 2018 by Karthik Raja V

Club Factory - Refund credited but cannot withdraw ^Closed

I ordered a sweatshirt . But I got a product which was different from the picture and was of so bad quality . So I returned it . But I returned it about a month ago . they refunded my money to my club factory app after receving my product . Th...

Dec 02, 2018 by Biswanayan Boruah

Club Factory - Item Not Delivered ^Open

Hi, I placed an order from the Club Factory mobile application on **th October. I had paid for the order in advance. The courier company delivered the order to someone else, without my consent, and mentioned on the website that it was deliver...

Nov 29, 2018 by Vatsal Shah

Club Factory - Club factory not delivered order ^Closed

Sir I placed Bluetooth order online to club factory so many mail sent but no response.the company despatch my order through delivery courier.but as on date product is not delivered.more surprise I cancel order and next day delivery coriour call...

Nov 15, 2018 by Sharad mansukhlal shah

It was a total disappointment when the content was opened. While ordering the website does not allow to choose between */ set. Considering the price and size of the products we assumed it to be sets. A tiny flower pot was delivered for Rs ***.*...

Nov 14, 2018 by Sudha Lhila

Club Factory - Club factoryrefund issues ^Closed

Mera ek refund tha...to maine apna debit card ka number diya tha...wo log bol rahe the ki apka paisa bank acount mein transfer ho jayga ..to dene ka bad mera ****rupees debit ho gaya...mein phn kar raha hun kli help nahin mil raha hai... mere p...

Nov 06, 2018 by biswajit mondal

Club Factory - Return for product request not accepted ^Open

I ordered a jacket from club factory app but because of poor quality and small size I applied for return of the jacket but it is not accepted and cancelled after 2 days...

Oct 25, 2018 by Jay miterani

Club Factory - Packege not delivered ^Open

my order is not delivered but in company status is show order is delivered,and evry contact no is fake...

Oct 18, 2018 by Ravi verma

Club Factory - Deficiency of service ^Closed

the order no for tthe same is attached below please find tthat the earring has not yet received or elivered to me get it delivered on priority or reffund the amount at the earliest SO********...

Oct 16, 2018 by S.Bose

Club Factory - Didn't received my refund money. ^Closed

I ordered a pullover for club factory, but the one that I received was defected and was kind of torned, plus the quality of the product was worst like cloth was kind of transparent type material that one can through it. So applied for return. F...

Oct 11, 2018 by Sunanda Raj Mishra

Club Factory - Refund not credited in my account ^Open

I m not satisfied by the item purchased by me on club Factory...they told me that they will refund the whole amount but after * month they don't returned my money....

Sep 28, 2018 by Poonam

Club Factory - Package not delivered, refund not received ^Closed

I had ordered * orders in July, ****. The two orders not delivered due to my address was out of service area of Xpress bee company. So they returned those orders to club Factory. Now it's been two months I am not getting my refund. The *rd orde...

Sep 23, 2018 by Rashmj

Club Factory - Delivered Wrong small size ordinary material ^Open

Booked Full T-shirt with pocket vide order No.S********* on **/**/**** & paid Rs.***. After continous follow recvd call from XPBEES delievery person about delievery, i waited for it whole day but he didn't delievered or neither informed about i...

Aug 27, 2018 by Deepak Arjunrao More

Club Factory - Withdraw amount not credited to Bank Account ^Closed

Its been * months Club Factory is holding my money. I returned few items on ** June of amount Rs. ****.**, Order No. SO********. I asked for refund and Club Factory took a month to refund the amount in my app wallet. On **th July i received a c...

Aug 10, 2018 by Prerna Arora

Club Factory - Refund not provided ^Open

Hello together, I placed an order from club factory on July **, **** (ORDER NUMBER: SO********) and paid through paytm. After receiving the product one of them was defective. Initiated the returned and sent it back to the club factory. An...

Aug 09, 2018 by shweta suman

Club Factory - Refund not done ^Open

The delivered item was found defective, undersized and very poor quality. Wanted to return item and refund the amount. But Clubfactory did not decide to refund full amount and after a continuous negotiation they agreed to refund $** dollar out ...

Jul 28, 2018 by Girish Kumar

Club Factory - Money Refund Issue ^Open

I requested for the return of order No: SO******** due the quality and it not to mark club factory accepted the request, so I returned the order through the corrier to club factory return shipping address India. The return shipment got delive...

Jul 28, 2018 by Galipelli Pradeep Kumar

Club Factory - No refund ^Open

I paid for online shopping through my debit card online in club factory official website on **.*.** and within hour I cancelled my order. I was assured about the refund within * to ** days in my account directly. Now company denied online refun...

Jul 26, 2018 by Alpana Maji

Club Factory - Product is not returned ^Open

I received a shoes from club factory on ** june **** but according to me this product is not good so i requested a return request for this product but till now club factory not recieve this product when i called to customer then they not provid...

Jul 17, 2018 by Vaseem Akram

Club Factory - Delaying Refund ^Open

I had corioured the products via dtdc and there is a cinfirmation from the agent that the parcel was received. Stil there is a delaying in initiatiom of refund. It has been month....

Jul 12, 2018 by Lavanya pampari

Club Factory - Return is not done ^Closed

I hv order in guest order of bag and a Pant is not fitting to make. Return in app its not. Showing so I hv requested in call msg to. Make return they hv not. Done almost * days b* *days I hv to make return so I need my money back plz help me...

Jun 23, 2018 by Suma