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Byju - Membership Fees Refund ^Open

Byju **+** Membership -***** *. Membership Taken - * may *. Membership cancelled ( mail/phone record) -** may ( within ** days as per policy, full refund) *. Call with cancellation team ( multiple time between ** -** may) - No action taken ...

Jul 27, 2024 by SACHIN KUMAR JAIN

Byju - Money is not refunded ^Closed

I paid **K on **th March for recorded content but neither got SD card not money is refunded. Tried calling their customer care and sending mail. Ticket ******* was also generated but nothing happened till now....

Apr 16, 2024 by Satyendra

Byju - Sold me the course by lying about pan India selection process ^Open

Byju’s sale person called me and organised a zoom call and said that there is a panindia opportunity for my child. They asked to pay ***** while staying in call or else I’ll miss the opportunity then they fed me a lots of lies. The sale per...

Dec 14, 2023 by Samir Kumar Jana

Byju - BYJUS not refunding money ^Closed

Subscribed to class * and class * for my son. Then cancelled the subscription within * days. Refund approved one month back. Still not get the refund money even after repeated phone calls/emails....

Nov 30, 2023 by Sanjib Bose

Byju - Cancellation Refund and fraudulance ^Open

I took admission in Byjus IAS programme on **/**/** by first submitting ****/- as registration fee,then my first EMI was supposed to be on **/**/** but before that on *rd August i registered a cancellation request but the team didn't took it se...

Sep 09, 2023 by Megha Das

Byju - Byju s is not cancelling the my sons online classes ^Closed

I registered Online Classes from Byju's for my sons for Grade * @ Rs *****/- On **.**.**** (Rs ***** deposited Instantly and remaining amount Rs *****/- Considered As Loan From Byju's.) Monthly Deduction Of Rs ****/- Started From My Saving Acco...

Aug 16, 2023 by Ramachal Vishwakarma

Byju - Getting promotional calls on a continious basis ^Closed

I am getting unwelcome calls from the Bjyus team regularly even saying no to them. The phone number starts from **********. Kindly look into the matter at the earliest....

May 28, 2023 by Pritesh Vakil

Byju - Refund not iasued ^Open

I bought package by paying Rs *****/- and remaining *****/- as emi and as per their refund policy i mailed them about cancellation with in * day of delivery of package(** May ****). Now they are refusing me to refund my amount, Mr Manas Tandon ...

May 20, 2023 by Vikas bansal

Byju - BYJUS COURSE CANCEALLATION ^Closed

BYJUS Educational Councellor committed that the product will be cancealled within ** days but they are not cancealling. I tried to ask for update but no clear info they provided yet. Making false commitment that call will be arranged but no cal...

Feb 27, 2023 by Sunil kumar

Byju - Byju s Recruiter rude interview ^Closed

I just spoke with Riddhima Sahai from Byju's. And that was quite possibly the rudest interview I have ever been a part of. She was pointlessly curt too many times. When I gave a broad answer to her question, she just rudely pointed out that she...

Nov 20, 2022 by Prospect

Byju - Refund not updated and no cooperation found by Byju s Till now all team members are harashing me als ^Open

I have taken a admission of my child,but after that I have given a cancellation request,but as per their senior manager request I have again agreed to continue for two years with a course fee of RS*****/ Already mail has been given for closing ...

Nov 01, 2022 by Ashutosh Mohapatra

Byju - Refund amount not received ^Open

I have taken subscription from Byju's for ** days trial period and make payment of Rs. *****/- through shopse as link sent by their executive. Now they are not able to refund my amount after * months. Its almost * months since we cancelled thei...

Oct 31, 2022 by Meenakshi

Byju - Product not canceled and also refund not given ^Closed

My registered mobile no. Is **********. Student name is raghav raj. Hume byju k counselor k dwara bataya Gaya ki LKG ka live classes and hindi language m video milega but product delivery k baad live classes nhi Mila and video content only Eng...

Oct 08, 2022 by Deepu kumar

Byju - EMI money not return ^Closed

Cancellations cancellations@byjus.com via t**pmycn*vs*.*w-*yrgleae.ind**.bnc.salesforce.com Jul **, ****, *:** PM to me Dear Parent We'd like to share a quick update on your refund request! *) We've received the product *) We've pr...

Sep 06, 2022 by Rohit Upadhyaya

Byju - Byju product expired early ^Closed

I purchased a byju plan for my son Utkarsh for std *-* in ****. At that time my son was in std * so the byju representative told us that she will give std* for free. My sons academic session is as below. Std* - ****-** Std*- ****-** Std*- *...

Sep 04, 2022 by RAM DIWAKAR KUMAR

Byju - Refund Request ^Closed

Rohan Shet (rohan.shet@byjus.com) visited my home at **:**PM on July **, **** and wasn't leaving till I make the payment. So I made initial payment at **:** then he left. He assured it will be refunded if I cancel at any time. Once he left I ch...

Aug 09, 2022 by Sathish

Byju - Refund not received ^Open

One day byjus based on my activity on their website called me & asked for a meeting with education counsellor then he also told that of u don't like u can take ur own decision Next day, **St may ****, * academic counsellors came at my home, ...

Jul 12, 2022 by Sakshee shinde

Byju - Kit return email send but refund not initiated ^Closed

As discussed with representatives,if I confirm for kit return within ** days,my amount will be reversed,but after ** days I have requested for return kit & after ** day they don't proceed it for Kit return & amount refund....

Jun 24, 2022 by deepak kumar

Byju - There is no service or support from past inspite of our regular followup and complaints ^Closed

We are registered Byju for our son for Senior KG. That year they provided the material and the gadget. After that till now total *yrs there is no support or material or any service from them inspite of our regular followup calls and complaints...

Jun 10, 2022 by Kranthi akunuri

Byju - Package not delivered and money not refunded ^Closed

I have purchased cat cource from byjus in january but package is not delivered to my so i have cancelled my order but my money is not refunded to me till now...

Jun 04, 2022 by Atul sharma

Byju - Cancellation of the program ^Closed

Sir I have taken their program on ** April, ****. But for the cancellation of the program I have informed to Mr Navpreet (**********) on * May by phone. But they are not cancelling my program. I will loss ***** Rs. please help me. My contact nu...

May 22, 2022 by Gagandeep Singh Kheeva

Byju - Cancellation of LKG Course ^Closed

I requested for cancellation of LKG course for my Son within ** days of trial period through mail and customer care but there is no revert till now for the same. ...

May 18, 2022 by Paksha Kaushik

Byju - Refund From Customer Service ^Closed

I've been trying to reach customer service for the past day and a half, with no success. I'm extremely disappointed with the level of service I've received. My issue still isn't resolved and I haven't been able to speak to a single customer exe...

May 03, 2022 by Akashdeep

Byju - ByJus online course got deactivated even before agreed expiry of package ^Closed

I have enrolled to Byjus Tablet Learning Program for my daughter Shreya Kalel in Oct - ****. We purchased package for * years from **th to **th grade ICSE course from years **** to ****. As per terms and conditions stated by Sales person from ...

Apr 28, 2022 by Shankar Hanumant Kalel

Byju - Worst ever service and studies ^Closed

Byjus's counsellor mr. Srikant (Byju’s employee id: tnl[protected] had come to my home to convince us about the byju’s app learning program. I was not convinced. Then he told me that i can cancel the program at any point if it is not goo...

Apr 07, 2022 by Khwaja Sawquat

Byju - Not cancelling subscription ^Closed

Byjus not cancelling my subscription. I have informed then several time by email by customer care phn call. The not inform me the next process and not refund me Rs ****/- Now they started deducting EMI from my bank account....

Apr 06, 2022 by Projjwal Bandyopadhyay

Byju - My money is not refunded ^Closed

Firstly they offer us scholarship of ***** for * years. We accepted it so they demanded **** rupees as registration fees and we paid it.But due to some personal reasons we wanted to cancel all the further proceedings and asked for our money to ...

Apr 02, 2022 by Kajal sharma

Byju - Subscription not cancelled ^Closed

Dear Sir, we took a trial class for my Nephew on ** March, **** and Immediately cancelled the program. But since then you have been charging me approx.. Rs **** per month, every month till today (for ** months). I have been calling on the custo...

Mar 24, 2022 by Rhythm Johari

Byju - Cancellation of course ^Closed

Cancellation of our children courses...

Mar 14, 2022 by Ferozpatel Rajapatel Kachur

Byju - Refund not done ^Closed

I have purchased a Byju's Tablet learing program for my child but he was not willing to learn from tablet. as per byju's policy i have requested cancellation of this program with in ** days. but now there is more than one month there is no can...

Jan 14, 2022 by Sanjeev Beniwal

Byju - 1 ^Closed

Tablet is not working since * months and i have called so many times to mentor but my problem is not being soved so i dont want to continue with it ...

Jan 12, 2022 by Mufida panarwala

Byju - Misguided and failure of commitment ^Closed

They gave falls commitment and now not replying even after committed over mail Neither they pick my calls ...

Dec 31, 2021 by Tarun khatri

Byju - Faulty device ^Closed

Dear Sir/Ma'am, We have taken note of your request and forwarded to concerned department. They will reach out to you shortly regarding the same. Warm Regards, Team BYJU'S --------------- Original Message --------------- From: pra...

Oct 10, 2021 by Pradeep Kharsade

Byju - Not cancelling my product ^Closed

* saal ho gya mujhe liye hue product mainey ** din ke andr cancel krney bola kittey email kiye koi sunwai ni hui mera reference no h ref:_**D*w*yRgl._****i*ED**: ***** ka loan bs do tablet ke liye aur ittey sarey calls aur trauma se gujra hun ...

Sep 21, 2021 by Arya prashar

Byju - REfund from byjus ^Closed

WE had taken byjus subscription on aug *st, by *th of aug we received the all the products. when opened we saw that tab wasnt working. we immediately repored to the concerned person, he mentioned will *-* days we shall receive the SD card. but ...

Sep 17, 2021 by Abhishek and Dwajani

Byju - Not respond ^Closed

I want to cancell my son's account from Byju, but they don't take any request from us to cancell this. ...

Sep 14, 2021 by Sumitra Bose

Byju - Loan not get cancelled ^Closed

I cancelled the loan taken for BYJU's classes within * days as told by the representative. But i am getting sms from bank for the deduction of EMI. Neither BYJU's is responding neithe his representative....

Jul 01, 2021 by Pradeep Kumar Mishra

Byju - BYJU s Need refund of Amount paid for holding scholarship ^Closed

I was given session by BYJUs sales team and asked me to pay the ****/- Rs amount for holding the scholarship they offered after session. I made the ****/- rs payment on *th May ****, after session and told them that I will get back if we wish ...

May 22, 2021 by Rahul Sekhri

Byju - Harrasment and no refund BYJU s ^Closed

I purchased byju's course for my nephew in March **** for class Xth (Aman Singh). Post purchasing the course my family was hit by covid and we cld nt send the tablet/study material to our nephew who does not live with us. We requested a refund ...

May 19, 2021 by Anshul Singh

Byju - Cancellation and refund ^{Offered Resolution}

Hi, We enrolled for * students in Byjus app for * years vide order id- SO-****************. we have made cancellation of the same via emails (** jan-**** & *-Feb-**) and phone calls within the time . however after one month , they have n...

Mar 11, 2021 by YOGESH PATEL

Byju - Byjuys Tablet course Cancellation ^Closed

I have opted for Byjuys tablet course on September ****.but I tried reaching out to Byjuys to cancel the subscription and loan Emi as the course content and materials they are providing as part of this course is almost available for free in the...

Feb 19, 2021 by Sangeetha

Byju - After n no of follow ups n no of mails still Byju is not refunding money ^Closed

I ordered a cat preparation course worth of *****, but due to some personal issue I cancelled it and even didn't collect the product. SO it was returned. But it has been more than a month but the refund is not yet done. I have mailed them multi...

Jul 15, 2020 by Abadhesh Mishra

Byju - Lenovo pad ^Closed

I have purchased Byju course for my daughter and after suggestion from Byju sales representative I have to buy the Lenovo pad which as per them is customized for Byju. I already had three pad but had to buy this Byju pad as they cant read their...

Jul 02, 2020 by Ranjan Fender

Byju - Regarding cancellation of order ^Closed

I had agreed for Byju order on ** month EMI basis with SBI credit card., after few days I received a message from my bank that my request of * moths EMI at rate of ** % is confirmed on my transaction . I immediately contacted Byju representativ...

May 23, 2020 by Dr Shazia shams

Byju - Payment Issue ^Closed

Dear Sir, I have taken Byju learning app service for my daughter Debdutta Ghosh on Feb ****. As per agreement I have paid ***** initial payment and rest of the payment with **months EMI. First EMI **** got deducted on march * th. After that fr...

May 07, 2020 by Debasis Ghosh

Byju - Not return Byjus kit ^Closed

My name dhaval Bhatti We have received our order kit on Dt -**-**-****. But it made my kid very disappointing.. The kit is easily catch heat while using it.. Also we have saw a video in which some of such teblet blast,so we are very terr...

Mar 01, 2020 by Dhaval Bhatti

Byju - Wants to retirn byju which my child does not study ^Closed

Executive came and said you can return byjus any time but now they are not taking back...

Dec 24, 2019 by Varsha sharma

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