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Amazon Pay (6/19)

19 Total Complaints
6 Total Resolved
31.58% Consumer Satisfaction

If you are searching for Amazon Pay Review on internet then you have reached the right place. You can read the full Amazon Pay Reviews here. Get answer to questions like if Amazon Pay is real or fake? Amazon Pay is legit or scam? if Amazon Pay is safe? All Amazon Pay reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon Pay so that it help others to make wise decisions. The Consumer satisfaction score of Amazon Pay is 31.58% because out of 19 consumer complaints, only 6 are resolved.

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How to resolve Amazon Pay complaints online

If you want to complain about a problem that relates to Amazon Pay, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon Pay?

If you are not satisfied with Amazon Pay, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon Pay and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon Pay


But before filing a complaint, you should

a. Contact the customer support of Amazon Pay first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon Pay

Find the contact details of Amazon Pay to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Legal Network

Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Amazon Pay - Ticket cancelling Closed

My pnr: *AMXBRYT My order id: ***-*******-******* I am cancelling before two days due urgent work I need to cancel but app won't allow to cancel. ...

May 08, 2025 by Vana Vamsi Krishna

Amazon Pay - Amazon pay wallet balance refund Open

Grievance Details from first day of happening: My Amazon Pay Balance of ₹*,***, which became inaccessible after I closed my Amazon account. Unfortunately, I was not explicitly informed that my Amazon Pay Balance would be permanently stuck upo...

Apr 09, 2025 by Tammina Sravanth

Amazon Pay - Refund not given Closed

My order is completed but some issu so I return the packet. But amazone pay customer care sait to me I will return wrong item so don't give me refund...

Apr 21, 2023 by RamGanit mandal

Amazon Pay - Recharged wrong metro card Closed

I recharged my daughter's metro card but by mistake the first number was typed incorrect. Now there is no way to locate where the money went or how we can get it back. Before recharging I scanned the QR code on the back of the card why does it ...

Nov 02, 2022 by AKHLAQUR REHMAN

Amazon Pay - Refund realated issues Open

I ordered an Tribit x free go over ear bluetooth headphone on ** july **** after delivery of the product i open it an tried to use it but it did not work and i return the product for refund and a delhivery agent picked it up on ** Aug **** afte...

Oct 04, 2022 by Sultan Ansari

Amazon Pay - Refund not provided Open

While returning the product, Amazon prompted to take the refund back in Amazon Pay (instead of original payment method - Credit card) for faster refund. I accepted the refund in Amazon Pay account but it never got credited. I have raised thi...

Mar 21, 2022 by Anuj Roperia

Amazon Pay - OVER CHARGE Open

AMAZON PAY LATER SERVICE ME MERA OCTUBER MONTH KA BILL **** RU GENERATE HUA JISKA MAINE MANUALLY **-OCT-** KO KAR DIYA PAR MERE AMAZON PAY LATER ACCOUNT ME SHOW NAHI HUA CUSTOMER CARE ME CALL KI TO UNHONE KAHA * DAYS ME UPDATE HO JAYEGA PAR NA...

Nov 26, 2021 by Tridev Prajapati

Amazon Pay - Amazon cancel the accidental purchase Closed

Hello Team, I have done an accidental purchase and I have asked them to cancel the order but they are unable to cancel the order....

Jul 07, 2021 by Sarith KC

Amazon Pay - Refund Issue Open

Dear sir, I had purchase a product from lenskart. I make a payment from amazon pay, amount had been deduct from amazon pay account, but order amount is still pending. Then i make a payment from sbi net banking and now order payment is succesf...

Jul 12, 2020 by Subhankar Gayen

Amazon Pay - Cashback not Issued Closed

I collected a coupon on Amazon. They promised to give a cashback of **% upto *** if I load balance in Amazon pay balance (minimum of ***). I loaded ****, but I got no cashback even after ** hours....

Jun 15, 2020 by Shraman Pramanick

Amazon Pay - Amount not refunded Open

I have order some medcine by net meds Using amazon pay on ** dec**** . Order was canceled due to stock was not available.still my amount not refund Date-**/**/****...

Jan 31, 2020 by Mohit meherwal

Amazon Pay - Money transfer Open

Sir mere account se rs cut hue but transfer nhi hua h *** rs ** Oct ko *** ** nov ke pls help me...

Nov 21, 2019 by Madhu verma

Amazon Pay - I got call from amazon pay service at midnight Open

I got an call from amazon pay at ** am. For completing kyc,. **am is mid night in india,, my sleep was distrubed because of that call., kindly tell what to do about this mid night call from amzon...

Nov 15, 2019 by SAKET DHANDE

Amazon Pay - Fake cash back offer Open

I had ordered domino pizza using amazon pay after collecting offer of cashback. I received zero cashback after ordering shit pizzas with 623....

Jul 22, 2019 by Prabhat

Amazon Pay - Refund not done Open

I paid the electricity bill from Amazon Pay on November ** using Google Pay UPI, which was unsuccessful on Amazon, while the amount of *** rupees was deducted from SBI's account linked to Google Pay. Three months have passed but no refund till ...

Feb 16, 2019 by RAMADHAR GUPTA

Amazon Pay - Payment failure Open

**th December ****, i did an recharge as INR***.**, thought Amazon pay balance with Indian bank debit card ending with ****. But the payment was failed and received a message regarding the cash refund. But till date I didn't receive that r...

Jan 19, 2019 by geetha

Amazon Pay - Compensation fotwarded by 3rd party partially heldback and pocketedd the money on irrational easons Closed

I ordered on swggy and paid thru amazon pay there was something wrong with order so swiggy compensated me *** rs and bcs i paod via amazon pay they paid thru ot due to security reasons. but to my dismay i only got **% of the amt on contacting t...

Jan 05, 2019 by Akash

Amazon Pay - Recharge not done Open

my recharge of *** for my wife' mobile number airtel no +************ was not done  Recharge wrong number +************ at **.**.**** Amazon Operator Reference Number  *********...

Dec 27, 2018 by Rahul Rawal

Amazon Pay - Amazon balance not transfering to bank account Open

Amazon not transferring my amazon amount in my account. I need money and I sold one phone on cashify, that amount I got in Amazon pay which I need in my bank account as I am in urgent need of money...

Dec 19, 2018 by kundan

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How to file a complaint against Amazon Pay?

  • Go to "File a Complaint" page
  • Choose Amazon Pay and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon Pay

Questions about Amazon Pay

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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