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Amazon Prime (9/15)

15 Total Complaints
9 Total Resolved
60.00% Consumer Satisfaction

If you are searching for Amazon Prime Review on internet then you have reached the right place. You can read the full Amazon Prime Reviews here. Get answer to questions like if Amazon Prime is real or fake? Amazon Prime is legit or scam? if Amazon Prime is safe? All Amazon Prime reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon Prime so that it help others to make wise decisions. The Consumer satisfaction score of Amazon Prime is 60.00% because out of 15 consumer complaints, only 9 are resolved.

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How to resolve Amazon Prime complaints online

If you want to complain about a problem that relates to Amazon Prime, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon Prime?

If you are not satisfied with Amazon Prime, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon Prime and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon Prime


But before filing a complaint, you should

a. Contact the customer support of Amazon Prime first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon Prime

Find the contact details of Amazon Prime to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Let your voice be heard. Start social campaign against Amazon Prime to get their attention on your complaint

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Legal Network

Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Amazon Prime - Wrong product Closed

My husband had purchased mobile online through Amazon Application, Oneplus Nord *G (Mercurial silver,*GB,RAM,***GB Storage) Sold by Darshita Electronics as on Order dated: **-sep-**** Order No. ***-*******-******* Order total Rs **,*** ...

Oct 08, 2024 by Roshni jain

Amazon Prime - Complaint against delivery boy Closed

I ordered something from Amazon which was suppose to come today. The delivery boy called me and told me clearly to come down and collect your parcel I'm coming.so I came when the delivery boy wasn't there I called again and he told me clearly I...

Jul 18, 2024 by Tanaya Jana

Amazon Prime - Fake product delivered and there is no pickup or refund Closed

I have ordered a product in Amazon and it is fake product after testing for a day I raised return but, product is not picked and it all ways shows as return started but not picked up it has been two months now and no action from Amazon ...

May 01, 2024 by Sheba

Amazon Prime - Did not get the refund from Amazon Closed

I ordered a black color levis jeans for men from Amazon. But I received a local brand jeans with no label. I placed the return on the same day when I received the product which is **th may. But I didn't got my refund. And when i am calling c...

May 27, 2023 by Laveena Fulwani

Amazon Prime - Defective Package Delivered Open

I have order Realme Narzo Phone from Amazon online Shopping on **th Sept ****. That phone came by default as a damaged product. The same day I charged the phone, it charged upto **% but it never went above **%. After that we tried charging it ...

Oct 04, 2022 by Nikhil Kawade

Amazon Prime - Account closure Closed

Hi I m prime member of Amazon and does loads of shopping and returns because I live abroad and can’t go out for shopping with my lil one in this hot and humid weather. But suddenly on **.** I got an email saying that my account has been c...

Sep 07, 2022 by Preet

Amazon Prime - Got less refund Closed

I booked a ticket on amazon on ** feb but it got canceled automatically and my refund was initiated it was supposed to credit into my account by ** feb but when it didn't credited i called customer services many times i make approx ** calls but...

Mar 27, 2022 by Prashant Rajveer Rajoriya

Amazon Prime - Damaged products Closed

Hello, My name is Amjad Khan I have bought an AmazonBasics premium mixture and grinder order number is #***-*******-******* . I got the item broken and I have placed a request for replacement and again I got the broken item. On **th feb same...

Mar 04, 2022 by Amjad Khan

Amazon Prime - Fraudulent done by amazon Open

Amazon person first did not deliver the products on time, when i called amazon csutomer support the voice told me the status that the product has lost on the way, later when i called amazon the executive misbehaved with me. Keeping all this asi...

Sep 06, 2021 by Rekha Bisht

Amazon Prime - Package not delivered Open

Ordered Ohio Blue Ray Cut Computer Spectacles Frames Reading Glasses for Eye Protection with Fog Mark Lens & Keychain for Men & Women (Zero Power). Amazon website says it is delivered but not so...

Apr 03, 2021 by Micah Sangeeth George

Amazon Prime - Phone missing from package delivered Closed

Amazon India I have had a terrible experience with Amazon very recently. I ordered a Samsung M** phone on Amazon. The package handed to me by the Amazon delivery person was in tampered condition, with the cello tape torn both from the outer...

Feb 17, 2021 by Chetana Koushik B N

Amazon Prime - Cheating on cashback Closed

Order # ***-*******-******* is order id, have *** chbck on **** rs order, it didnt come, so i asked cc they said sorry will do in * days, now been * week called them , sir u didnt do properly payment n no cb, filed new cmplnt on that. got a cc ...

Nov 17, 2020 by muktar

Amazon Prime - Not working product deliver Open

I ordered windows ** profession from amazon, but they delivered not working product ...

Sep 09, 2020 by Pankaj

Amazon Prime - LED installation not done Open

Product - Vu ** inch Led Purchase from - Amazon prime Date of purchase - * aug **** Date of delivery - * aug **** Issue- Amazon promise to install that Vu led on ** th aug **** but not done till date .. Amazon appoint technician for ins...

Sep 05, 2020 by Ashwini Ajinkya Warke

Amazon Prime - Refund of Rs 999 as duplicate payment for my Amazon Prime Membership Open

I paid for renewal of my Prime Membership on **-*-**** but it was not accepted by Amazon against order no #***-*******-******* but was deducted from my Kotak credit Card. On *-*-**** I paid once again Rs *** through my credit card by order no ...

Aug 17, 2020 by Sanat Kaul

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How to file a complaint against Amazon Prime?

  • Go to "File a Complaint" page
  • Choose Amazon Prime and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon Prime

Questions about Amazon Prime

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We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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