Netplus Broadband
- Wrong services given cheated Open
Shipra Jain filed this complaint against Netplus Broadband on Jul 21, 2020
I am a resident of Mandi Gobindgarh. We got our new internet connection of NETPLUS BROADBAND services *-* days back.
We selected the plan of ***mbps speed; however, when we tested the speed of internet it was just * MBPS. Upon complaining, four times to customer care of netplus, false promises were made and nobody turned up to solve the problem. Now, the local distributors have stopped picking our calls and mentioned that the required router for *** mbps was out of stock; so they installed the one which was not suitable for a *** MBPS plan.
This is highly disappointing and NETPLUS have cheated us.
Second grievance is that we were told that if we pay for five months in advance then the activation fees of **** rupees will not be taken. However, local distributors forced us for activation fees even if I paid for * months.
NETPLUS has cheated us in every way. They are giving false promised to the consumers. A strict action should be taken against them. Their licence should be cancelled.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Netplus Broadband
Resolved
Frustrated? File a Complaint
Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
Related Complaints
I have made a payment of ₹***.** yesterday in the morning and my payment is stuck and not updated in my account.kindly provide any solution for this problem as soon as possible....
Jul 07, 2025 by Anosh
Netplus Broadband - INTERNET NOT WORKING SOS RED LIGHT ON Closed
DEAR SIR MY INTERNET CONNECTION NOT WORKING ITS SHOWING RED LIGHT ON WIFI BOX MY ADRESS IS **** MALOYA COLONY CHANDIGARH ****** ...
Oct 29, 2023 by AMANDEEP SINGH
Netplus Broadband - Refund not given Closed
My Account ********** was suspended on **/**/**** on my request because complaint was not attended from ** days. Now my Account ********** status has been changed to Active without my consent on **/**/****. Net is still not working, LO...
Sep 21, 2023 by Naveen
Netplus Broadband - Bill paid online but not updated by netplus Closed
I dont know what happened i have paid my bill and share bill details with netplus through gmail and requested them to update it to my account they creat complaint nukber but doesn't solve it and when call there customer service they say me to w...
Jul 17, 2023 by Navjot Singh
