Myntra Design Pvt Ltd
- Wrong product received Open
F Lalnunmawii filed this complaint against Myntra Design Pvt Ltd on Jan 29, 2020
I placed on order on myntra for 'puma women blue muse satin EP sneakers on **st December **** (order no : *******-*******-*******). When order was delivered on **/*/****, there was an entirely different product inside. I immediately filed a return request citing the reason clearly. However my request was rejected and so i contacted customer care by phone and i was asked to provide snapshot and price tag of the product delivered. Even after providing snapshot of the wrong item delivered and repeated requests, myntra has declined to return and refund the amount of the product.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Myntra Design Pvt Ltd
Resolved
Frustrated? File a Complaint
Cleartrip
"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "
Madhu Chandra
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