Football monk
- Wrong product delivered Open
Aryan Bhatt filed this complaint against Football monk on Mar 20, 2026
I ordered a [Premium Quality] FC Barcelona El Clasico Special Edition Jersey **-**, [Premium Quality] Arsenal Away Kit **-**, [Premium Quality] Chelsea Third Kit ****-** from Football Monk on ** March ****, but upon delivery on ** March ****, I received a completely different product.
This is a clear case of incorrect delivery and negligence in order fulfillment. As a customer, I trusted the platform and made the payment expecting the correct item, but instead received something I did not order and have no use for.
This has caused me inconvenience, frustration, and unnecessary stress, as I now have to spend additional time following up for a resolution. Financially, my money is blocked on a product that is not what I paid for.
Despite raising a complaint (Ticket ID: RFND-********-**), the issue is still pending resolution.
I request an immediate exchange of the incorrect product and delivery of the correct item without further delay. Strict action should be taken to prevent such issues for other customers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Football monk
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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