Roadster Metronaut
- Wrong product delivered Open
Nikita Rana filed this complaint against Roadster Metronaut on Nov 20, 2020
I ordered black roadster sneakers and metronaut jeans(Order ID #******* **************) at the same time on ** nov,****. I was delivered a wrong product i.e. a kurta set from rain and rainbow for ₹****. I talked to the costumer care , they asked me to return it. When i returned it on ** nov, i got the message that item is mismatched and hence cannot be picked up so apparently i am left out with nothing,neither shoes nor jeans and even the kurta set is gone. they are responsible for returning for the product that doesn't fulfill the return requirements. i have called for help multiple times but still nothing happens. i want my refund.
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Resolution Demanded:
Refund / Credit for purchase
Roadster Metronaut
Resolved
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Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
