Meesho Online Shopping App
- Wrong product delivered Closed
Waseema f filed this complaint against Meesho Online Shopping App on Mar 13, 2026
Dear Sir/Madam,
I wish to lodge a complaint against Meesho regarding denial of return and refund for a wrong product delivered.
Details of the case:
- Order: Trendy Dupatta Set
- Order ID: ******************_*
I received a completely wrong product instead of the item I ordered. I uploaded clear images on the Meesho app showing the wrong product. After reviewing the images, the customer support agent initially accepted that the wrong product was delivered and approved a return request from their side.
However, during pickup, the delivery agent showed the image of the originally ordered product, which I never received, and rejected the pickup. When I contacted Meesho customer support again, they reversed their earlier position and claimed that the correct product was delivered, which directly contradicts their initial acknowledgment.
I have all supporting evidence, including:
- Images of the wrong product received
- Screenshots showing the return request approved for wrong product
Despite providing this evidence, Meesho has refused to process the return, causing financial loss and inconvenience.
I respectfully request the Consumer Helpline to kindly intervene and direct Meesho to:
*. Approve a Non-QC return request,
*. Arrange pickup of the wrong product, and
*. Issue a full refund for the order.
I am prepared to provide all supporting documents and screenshots if required.
Thank you for your assistance.
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Resolution Demanded:
Refund / Credit for purchase
Meesho Online Shopping App
Resolved
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