Flipkart
- Wrong item received Open
Garvit Agrawal filed this complaint against Flipkart on Jun 13, 2022
I'VE RECEIVED WRONG PRODUCT FROM FLIPKART AND WHILE TEYING TO RETURN THE SAME, MY ACCOUNT HAS BEEN BLOCKED.
I had placed an order for Adidas Ultraboost ** for ₹**** whereas I received Adidas Solar Drive ** which is not only an inferior product but also a cheaper product.
When I tried to raise thebreturn, my account was blocked. Post that, I tried contacting the customer care as well as raised this issue on Twitter but to my dismay did not get proper supper except the temolatised messages and responses.
Today, I received a templatised email from Flipkart which gives no clarity but says my recent request is cancelled and account is suspended.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Flipkart
Resolved
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Sushil Mathew
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