VRL Travels
- Worst service provider Closed
Abhishek Tikekar filed this complaint against VRL Travels on Mar 09, 2019
My wife is travelling from Pune to Nagpur in the bus owned by VRL travels. The bus broke down near Karanja. When called at the office in Pune, the person was very rude and did not answer my queries properly. This is the second time the bus has broken down on the same route. How can a company as reputed as VRL provide such a substandard service? How the safety of passengers is taken for granted by the service provider. Details of the journey, bus no. MH**EM**** Pune to Nagpur. date of the journey: * Mar ****. Ticket no. TN*Z********. VRL Travels.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
VRL Travels
Resolved
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