- Withdrawal not credited ^Open

D Arun Prakash filed this complaint against Parimatch on Oct 03, 2025

Subject: Final Escalation – Pending ₹**,*** Withdrawal (Requested **/**/****) & ₹***/Day Compensation Demand

Dear Parimatch Team,

I am raising this final escalation regarding my ₹**,*** withdrawal request made on **/**/****, which is still not credited despite repeated follow-ups and multiple contradictory commitments from your support staff.

Your team originally informed me that the withdrawal would be completed by **/**/****. Since then, I have been repeatedly given shifting and inconsistent timelines — first **/**/****, then **/**/****, **/**/****, and even **/**/**** — without any actual resolution. Each chat ends with hollow apologies and no accountability.

This repeated miscommunication, misguidance, and delay has caused financial inconvenience, wasted time, and significant stress.

I now demand the following without any further delay:

*. Immediate credit of my ₹**,*** withdrawal to my account.


*. A written confirmation of the exact date/time the withdrawal will be completed.


*. Compensation of ₹*** per day for every day of delay beyond the originally committed date of **/**/****, calculated from **/**/**** until the day the funds are actually credited.


*. A formal explanation for the repeated false commitments and lack of clear resolution from multiple agents (Mira, Ravi, Mitthu, Vedant, Bela, Abhay, Ananya, etc.).



If the withdrawal is not credited immediately and the compensation commitment confirmed, I will be forced to escalate this matter further — including filing complaints under the Consumer Protection Act, **** (deficiency of service & unfair trade practices) and pursuing legal redress for the financial loss and harassment caused by your repeated delays.

This email serves as my final written escalation before initiating formal action. I expect a clear credit confirmation and ₹***/day compensation agreement without any further vague timelines or hollow apologies.

Regards,
Arun


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Email * – Failed Deposit Refund (₹*,***)

Subject: Final Escalation – Pending ₹*,*** Refund (Deposit Dated **/**/****) & ₹***/Day Compensation Demand

Dear Parimatch Team,

I am compelled to raise this final escalation regarding my ₹*,*** deposit made on **/**/****, which your support team acknowledged as unsuccessful and promised would be reversed within * business days. That promised period has long passed, yet the refund has still not been credited, and I have received no proactive update from your side.

Your failure to honor your own commitment has caused financial inconvenience, wasted time, and unnecessary stress. Each additional day without resolution adds to my loss.

I now demand the following without any further delay:

*. Immediate reversal of the ₹*,*** deposit to my original payment method.


*. A written confirmation of the exact date/time the refund will reflect.


*. Compensation of ₹*** per day for every day of delay beyond the promised *-business-day refund period, calculated from **/**/**** (the first day after the *-business-day deadline) until the day the refund is actually credited.


*. A formal explanation for the breach of the *-business-day commitment and the repeated lack of proactive communication.



If the refund is not credited immediately and the compensation commitment confirmed, I will have no option but to escalate this case further — including filing complaints under the Consumer Protection Act, **** (deficiency of service & unfair trade practices) and seeking legal redress for the financial loss and harassment caused by your repeated delays.

This is my final written escalation before initiating formal action. I expect a clear refund confirmation and compensation agreement (₹*** per delayed day) without any further hollow apologies or vague timelines.

Regards,
Arun

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