Mivi Thunder Beats wireless earphones
- Warranty Claim Open
HARSH ARYA filed this complaint against Mivi Thunder Beats wireless earphones on Nov 09, 2020
I ordered Mivi Thunderbeats through Mivi's official website. I found that it had stopped working by itself. The device was not turning on, I tried charging the device but it did not respond. I even tried charging it with different Micro USBs but it also didn't work. The product is well within the warranty period and I informed the same to MIVI. They didn't respond initially but after a trail of e-mails they arranged for a pickup for testing. Now it has been over two weeks since the product has been lying with MIVI Hyderabad Office. I have asked the customer support to update on me on the issue but they shed off their responsibility by saying that it is under testing.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Mivi Thunder Beats wireless earphones
Resolved
Frustrated? File a Complaint
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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