Ekart logistics
- Unordered Product Received Closed
Banija B S filed this complaint against Ekart logistics on Apr 11, 2023
I received today a product from Ekart, that I never ordered. My mother was not sure, when the delivery person insisted, she paid Rs *** and received it. But, we never ordered it. But, In the product received, the name and address was ours. We do not know who did this. There was no name of the seller's address and nothing on the package. Inside the package, it seemed like an old cloth. Please take this product back and refund our money. Thanks.
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Resolution Demanded:
Refund / Credit for purchase
Ekart logistics
Resolved
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Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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