Hitachi Ac
- Unfair Trade practice Open
Dominic Savio filed this complaint against Hitachi Ac on Oct 17, 2023
I had recently purchased * Hitachi Aircons. I was informed that the installation charge will be around Rs.*** (special offer) and materials cost at actual or market rates. At the time of installation, the technician purchased copper tube and cotton from a local shop (where it costs just Rs.*** per metre) but charged me Rs.**** per meter. As the material is not manufactured by Hitachi nor supplied by them it is not fair to purchase a lower cost and sell to me at more than double the cost.When I said I will purchase the materials and give he said then there will be additional installation charge of RS *** per metre. So in effect while it will only cost me Rs.**** if I purchase the same material from the same shop, the technician is charging me Rs.***** which is unfair and refusing to complete the installation
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Hitachi Ac
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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