- Tyre got damaged in just 5 months ^Open

Dikesh Kumar Sen filed this complaint against Bridgestone on Apr 27, 2019

I have bought two Bridgestone tyres for my car Renault Duster in the month of November **** from an authorised dealer in city Bhinmal of Jalore district in Rajasthan named Shiv Motors Bhinmal. On **/*/**** in the morning, I was driving my car in my friend's Baarat (marriage) and with * other passengers with me. I heard a voice of blast and my car got unbalanced. By my efforts, I controlled the car and came out and saw that the front left side tyre is got damaged due to blast. Since the car is full of passengers it was the risk of several lives.
At the time of buying their dealer said that tyre is extremely good and with a warranty of * years. On **/*/**** in the morning, I went to the dealer and dealer sent pictures of the tyre to their representative. I got surprised when their representative and dealer refused to say that it is not covered in our warranty.
Bridgestone itself a big name and I bought just because I heard that they are the best company for car tyres but I am very disappointed with their tyre and their service. I thought I should mail them the problem. So I have mailed them after that they registered a complaint and in *-* days they examined a lot of things and finally on **/*/**** they refused to do anything about it saying that the tyre damaged due to my misoperation. I got very disappointed so I thought I should go for the consumer forum.

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